Veterinary Emergency Group (VEG)

Lead and develop veterinary medical teams, ensure clinical quality, and implement medical standards across hospitals. | Must be a licensed veterinarian with emergency experience and at least two years of medical leadership, willing to travel and support clinical excellence. | ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. THE JOB We are seeking a Regional Medical Director to help elevate medical quality the VEG Way. Delivering high-quality medicine is what we do at VEG! As a Regional Medical Director, you will be a senior leader on the Medical Operations team. You will bring a blend of medical strategy, leadership skill and emergency veterinary experience to partner with our Regional Vice President (RVP) and Market Owners (MOs) in advancing clinical quality across your VEGs. WHAT YOU’LL DO Develop Medical Directors through development plans and 1:1 mentorship Support medical leadership succession planning in your VEGs Train new medical directors in partnership with your MOs Coach medical leaders on principles of VEG Leadership Help facilitate a top-tier candidate experience for potential MDs Regularly review patient safety related data Provide MDs support for medical error management Lead communication, teaching, and advocacy of best practice medical standards Support implementation of Medical Training Programs at the hospital/regional level Mentor MDs on how to integrate medical programs into their hospitals Responsible for medical quality and excellence within your region Support medical strategy planning to ensure every VEG hospital in your region can deliver VEG’s full scope of services Use data to uncover broad clinical problems across VEGs in the region, then formulate solutions to fix Implement a system within your region to prioritize hospital initiatives and medical resource requests WHAT YOU NEED Must be an experienced Emergency Doctor, holding a DVM, VMD or equivalent degree Leadership experience required with a minimum of two years of medical leadership experience Live in or near the region in which your hospitals are located or be open to relocation for the role Must be able to travel to VEG hospitals roughly 25-50% of your time to support when needed, occasionally including weekends and holidays Strong critical thinking and creative problem-solving abilities Set aside time to study up-to-date veterinary medical trends to ensure VEG hospitals maintain medical excellence WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation: $280,000 - $330,000 (depending on location and experience), bonus, and generous 401K match Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families Unlimited PTO to use for vacation or sick days - however you need it! Generous employee referral program, so our awesome people can bring in more awesome people. And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you’re hungry and free lunches twice a week!! Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Provide emergency veterinary nursing care including triage, diagnostics, anesthesia, monitoring, and emotional support to pets and their owners in a fast-paced environment. | High school diploma or equivalent, veterinary technician credential in the practice state, 1+ years veterinary technician experience (emergency or specialty preferred), ability to perform physical tasks, and availability for rotating shifts including nights and weekends. | ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As an Emergency Credentialed Veterinary Technician, you're part of a team that thrives on the front lines of emergency veterinary care where every second counts. You'll handle a wide range of cases, from minor to complex emergencies, collaborating with our doctors and team in delivering gold standard, emotionally intelligent care. You'll jump into triage, treatments, diagnostics, anesthesia, monitoring, and critical care nursing, all while being a steady, compassionate presence for pet parents in their most stressful moments. This role is for someone who wants to do the work they were trained to do (and more), continue growing their skills, and help people and their pets when they need it most. WHAT YOU'LL DO • Treat every patient and person like they matter—because they do! You keep people and pets together and stay by their side through tests, treatments, and everything in between • Jump into action, delivering nursing care, treatments, and emotional support in the most critical moments, from triage to discharge • Bring the meds, the monitoring, and the mastery—from IVs and CRIs to blood transfusions and beyond • Communicate like a teammate and think like a leader, helping shape plans and keep care flowing • Be ready to perform CPR like the trained RECOVER rockstar you are (not only do we offer training, we have the highest number of RECOVER CPR professionals and instructors in the industry!) • All the techy stuff—from diagnostics and imaging to sample collection and placing tubes • Anesthesia, even for our most fragile patients? You've got it. • Use all the advanced techniques in your toolkit: central lines, endoscopy, ultrasounds, and more WHAT YOU NEED • High school diploma or equivalent required; associate's degree or higher in veterinary technology from an AVMA accredited program strongly preferred • Credentialed as a Veterinary Technician (CVT, RVT, LVT, LVMT) in the state the VEG practice is located is required; VTS in ECC, internal medicine or anesthesia/analgesia is a plus and will lead to extra considerations in compensation • 1+ years of experience in a veterinary technician role; experience in emergency or specialty medicine preferred • Basic computer skills and a comprehension of practice management software and electronic medical record keeping • Excellent communicator and calm under pressure; ready to lend a hand to support those around you • Fine motor skills for handling patients and medical equipment • Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance • Must be willing to work in a noisy environment with strong or unpleasant odors. • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match • Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling • Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend. • Clinical student loan repayment so you don't need to worry about your student debt • Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families • Flexible work schedules to support your life outside of work • Generous employee referral program, so our awesome people can bring in more awesome people • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

The IT Field Support Specialist will ensure hospitals run smoothly by providing reliable hardware, software, and network functionality. This role involves troubleshooting issues, implementing solutions, and collaborating with hospital and IT leaders to drive IT excellence. | Candidates should have 1-2 years of technical help desk support experience and be proficient in Apple products and Mac OS. Strong communication skills and the ability to manage multiple tasks while being flexible with priorities are essential. | ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 certified Great Place to Work®. THE JOB At VEG, we find a way to say YES— empowering you to deliver exceptional IT support to our frontline teams. As an IT Field Agent, you will play a critical role in ensuring our hospitals are running smoothly with reliable hardware, software, and network functionality, while also setting up new hospitals for success. This role requires a balance of technical expertise and customer service: you’ll troubleshoot issues, implement solutions, and partner closely with both hospital & IT leaders to drive IT excellence across VEG. WHAT YOU’LL DO Partner with all IT functional teams, IT Senior Management, corporate and divisional management to meet the needs of our hospitals. Execute appropriate teamwork and communications with all local/regional leaders of the organization within their assigned region to ensure we meet our hospitals’ needs. Collaboratively working with all stakeholders in supporting departmental & business initiatives while ensuring prioritization and execution of the initiatives are met. Represent the IT organization professionally in dealing with our VEGgies & Customers. Interview for additional staff as needed to ensure the highest level of customer service is maintained. Focus on continuous IT improvements for a better customer experience. Maintain a consistent, open, proactive, and productive line of communications with the local leaders acting as their point of escalation within the IT organization, especially regarding service-related issues and requests. Protecting data, software, and hardware by coordinating, planning, and implementing the proper operational measures Work with local staff to review and finalize specifications and project plans for various infrastructure and hospital projects. Define criteria, select, interview, and hire new Field Service resources based on local needs, minimum technology skills, and customer service skills Recommend and maintain streamlined Hospital technology and implement best practices. Travel is required; to support our local hospitals every day + New Hospital Openings. Frequent flights and driving will be required. Expect to be on the road 3-5 days per week at times, and willingness to drive and fly frequently is part of the role. Weekend or holiday travel may be required to align with our hospital openings. WHAT YOU NEED Minimum 1-2 years of technical help desk support experience. Ability to understand general technology processes and tools to apply their usage at our hospitals. Proficient in Apple products and Mac OS. (Network experience is a Plus) Construction-related industry experience is a plus. Manage several tasks or projects at once Strong communication skills, both written and verbal Can conform to and be flexible with shifting priorities, demands, and timelines using analytical and problem-solving capabilities. Assess, mentor, and coach future assigned direct reports ensuring the highest-level employee performance based on organizational goals, processes, and procedures. Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. Ability to work with all levels of staff within & outside of IT + outside of the organization. A self-starter able to work independently but comfortable working in a team environment. Dependable and flexible when necessary. Good analytical and problem-solving skills. Must be able to physically move, handle, and lift computer equipment weighing up to 50 pounds. HOW WE INVEST IN YOU Competitive Compensation Including ($70,00 - $80,00) + bonus + benefits. Comprehensive health and wellness benefits, and access to free therapy or counseling Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families Unlimited PTO to use for vacation or sick days - however you need it! Generous referral rewards, so our awesome people can bring in more awesome people. And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you’re hungry and free lunches twice a week!! Company laptop and a monthly cell phone reimbursement DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.