Veterans Sourcing Group

Perform daily fixed income index calculations, bond price validations, and report generation in a fast-paced environment. | 1-3 years experience in fixed income or related roles, strong Excel skills, bachelor's degree in finance or related field, and ability to work extended hours. | JOB DESCRIPTION Index Calculation Analyst Location: Newark, DE (5 Days Onsite) Pay Rate: $30/hr W2 Duration: 6 Months (Extension Possible) Potential for FTE Conversion: Yes Schedule: 10:00 AM – 7:00 PM EST (Flexibility required; occasional late days and early departures) No visa sponsorship (Candidates requiring sponsorship will not be considered) Position Overview The Index Calculation Analyst supports the maintenance and quality control of Global Fixed Income Benchmark Indices. This role involves large dataset analysis in Excel, daily bond price validation, index change monitoring, and end-of-day reporting for delivery to clients in New York. This is a fast-paced, detail-driven environment requiring strong analytical skills and proactive ownership. Top 3 Traits We Look For • Strong interest in financial markets and the landscape surrounding the role • Self-starter; proactive mindset • Exceptional attention to detail What a Typical Day Looks Like • Review and process daily index changes with appropriate prioritization • Monitor index change notifications and related communications • Perform daily bond price validation and identify analytical anomalies • Generate and publish end-of-day (EOD) and daily preview reports • Work with pricing vendors and internal technology teams to resolve discrepancies • Escalate issues promptly to leadership • Respond to client queries in a professional and timely manner Key Responsibilities • Daily validation of fixed income instrument pricing (developed & emerging markets) • Analyze large datasets in Excel to support index composition updates • Maintain month-end index rebalance and composition reports • Track new bond issuances, auctions, and buy-back activities • Complete all daily and monthly deliverables within strict deadlines • Participate in internal monthly meetings and presentations • Support index calculation engine operations and publication generation Required Qualifications • 1–3 years of experience in Fixed Income, Fund Valuation, Pricing, or related roles • Strong understanding of bonds and financial markets • Knowledge of corporate actions, index benchmarking, and fixed income products • Intermediate to Advanced MS Excel (Pivot Tables, VLOOKUPs required) • Strong analytical and problem-solving skills • Ability to work independently and under pressure • Bachelor’s degree (Finance, Accounting, Economics, Mathematics, Computer Science, Engineering, or related field preferred) • Ability to work until 7 PM EST and on U.S. holidays for global market close operations Preferred Qualifications • Experience with pricing vendors such as Bloomberg or Reuters • SQL or database knowledge • Operations, Corporate Finance, Accounting, Supply Chain Analyst, or Pricing Analyst background Disqualifiers • Candidates requiring visa sponsorship • Lack of Excel proficiency • No demonstrated interest in financial markets

Lead graphic design projects creating scalable brand systems and visual narratives for global firms. | Senior-level graphic design experience with expertise in brand systems, motion graphics, and cross-functional collaboration. | JOB DESCRIPTION Job Title: Sr. Conversation Designer Location: 100% Remote (U.S. Only) Citizenship Requirement: Must be a U.S. Citizen Duration: 6–8 Month Contract (Potential for Full-Time Conversion) Quantity: 4 Openings Target Start Date: 3/16 Position Overview We are seeking an experienced Senior Conversation Designer to conceptualize, develop, and deliver compelling natural language interactions for members and healthcare providers. This role sits within the Digital Innovation Acceleration team and focuses on multimodal conversational experiences across chatbots and emerging voice assistant products. IMPORTANT – Submission Requirement Candidates must complete the Senior Conversation Designer Assessment in Glider. Please include the Glider assessment link on the resume at time of submission. Key Responsibilities • Gather technical and product requirements; create dialogue flows and prototypes for voicebots and virtual assistants • Design scalable, intuitive conversational experiences across omnichannel platforms • Establish and maintain voice and conversation design best practices • Analyze user interaction data to drive product improvements • Lead human-centered design initiatives to solve complex healthcare needs • Conduct user needs analysis and define workflows to guide development • Partner with research teams to test prototypes and refine experiences • Champion conversation design practices across teams • Present solutions to cross-functional teams and senior leadership Required Qualifications • Bachelor’s degree in HCI, UX Design, UX Content, or related field (or equivalent experience) • 5+ years portfolio demonstrating voice/text conversational flows and digital interface design • 3+ years designing conversational chat agents or voice assistants • Strong technical understanding of conversational platforms, APIs, and NLP technology • Strong writing skills with ability to adapt tone and voice • Experience managing multiple concurrent projects in Agile environments • Deep understanding of UX research and user-centered design principles • Experience creating conversation design tools, systems, and frameworks • Strong presentation and stakeholder communication skills Preferred Qualifications • Experience with Dialogflow AND Voiceflow • Experience in regulated industries (Healthcare, Financial Services, Telecom, Insurance) • Knowledge of accessibility standards (WCAG) • Experience facilitating large cross-functional workshops • Multilingual/localization experience • UX Writing / Conversation Design / AI-related certifications Job Type: Contract Pay: $55.00 - $69.00 per hour Expected hours: 40 per week Work Location: Remote

Manage premium collection records, execute collection activities, communicate policy information, and handle policy amendments and customer inquiries within assigned group products. | High school diploma with relevant customer service experience in a high volume transaction environment, ability to multitask and work independently, and proficiency in billing and underwriting systems. | Policy Change Senior Associate Duration: 6 months Location: Remote position - central would be ideal, but open Pay Rate: $19.50/hr. Manager Call Notes • Handle some admin as a team member - 3 team meetings per week • 1 interview done by the managers • Experience with life insurance is good, but not required • Multitasker and can work independently • Handling 50 transactions a day Job Description Description: Summary: The main function of a Policy Administration Rep is to be responsible for establishment of premium collection system records for new groups and changes as a result of amendments and renewals for all group products within assigned block of business. Responsible for ongoing application of received premium within the premium collection system within assigned block of business. Responsible for execution of collection activities for all customers within the EB Division. Job Responsibilities: • Responsible for execution of collection activities for all customers within the EB Division. • Responsible for ongoing application of received premium within the premium collection system within assigned block of business. • All roles will perform service functions related to the life cycle of a policy. • Proactively communicate sensitive policy information and service options in a clear and effective manner to policyholders, producers, third party administrators (TPAs), field force and home office staff on based contractual provisions, regulations and other related policy information. • Utilize established procedures to ensure accurate policy administration in accordance with contractual provisions. • Research, evaluate and resolve policyholder and field force requests. • Identify and recommend alternative administration options and negotiate exceptions to established procedures with policyholders, field force and other home office staff. • Establish new group and system records. • Identify omissions in submitted materials and obtain necessary information to ensure billing and administrative accuracy. • Initiate and implement policy amendments by analyzing and resolving issues with policyholders, field force, underwriting and other home office personnel. • Interpret information provided by the field and underwriting; communicate administrative changes to policyholder and field force; prepare updated, revised billing statements; determine effective dates, billing modes and policy acceptance requirements in order to update system records to reflect changes in coverage. • Recognize the impact of policy changes to policyholder administration, commissions and claim adjudication. • Receivables and Collections duties such as: tracking and reconciling receivables, updating and maintaining data in system, communicating to policyholders of any coverage lapses and terminations due to non-payment. • Evaluate lapse, termination and reinstatement requests from policyholders, field force and home office staff in order to make legally defensible decisions based upon contractual requirements, established guidelines and control procedures and other factors; • Negotiate repayment plans or other satisfactory solutions to recover outstanding premium amounts from policyholders; • Review and update system based on information and premium received as a result of collection activities. Skills/Qualifications: • Perform detailed data entry and basic math functions with a high level of accuracy; provide superior customer service; plan and prioritize work to meet multiple deadlines; problem solve with initiative; work effectively within a team; and express ideas clearly both in group and individual settings, orally and in writing. • Ability to: work within a high volume transaction environment, operate within a defined process, develop proficiency on billing and underwriting systems, develop and populate basic spreadsheets, operate professionally within sensitive situations (i.e., bankruptcies, non-payment of premium, terminations); understand current authority levels and the critical impact they have on the Company’s success. • Working knowledge of: group contracts provisions, billing and billing support systems, spreadsheet and database applications Education/Experience: • Education: High School diploma • Relevant work experience including demonstrated customer service skills in a high production environment, or the equivalent combination of education and/or relevant experience.