Vetcove

Support and manage client relationships, oversee campaign execution, analyze performance data, and collaborate with internal teams to optimize client outcomes. | At least 1 year of account management experience, strong analytical skills, proficiency in Excel and PowerPoint, and experience with client reporting and data visualization tools. | Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. About the position The Associate Account Manager Role for Vetcove’s Brand Partnerships team provides support to help maintain relationships with our largest partners. This is accomplished through providing marketing campaign expertise and skillful project management in order to deliver above and beyond customer service. This is an outstanding opportunity to build and manage key client relationships, be a platform and product expert, and act as our partners’ go-to for all aspects related to the campaign lifecycle. This role will report to a Senior Account Manager and primarily focus on supporting the Senior Account Manager in covering Vetcove’s biggest partners. The Associate Account Manager will also have the opportunity to work toward independent coverage of SMB accounts. Exceptional candidates in this role will be mentored by their managers with the goal of covering larger accounts in the future. This role is responsible for partnering with our Data Scientists and other Account Managers. to foster client relationships, educate advertisers, implement thoughtful marketing campaign strategies, and manage the formulation and delivery of key performance insights and recommendations to support campaign objectives. The ideal candidate is an analytical and detail-oriented individual with the capacity and desire to succeed in a high growth environment. They have a strong ability to successfully collaborate with others, and thrive in a client facing role. Success in this position requires strong project management skills with a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against partner goals and objectives. What You'll do Act as the main point of contact for all client day-to-day communication and oversight Collaborate with the Senior Partner Account Manager on recurring client tasks Project manage campaign execution to ensure all campaign requirements and timelines are met Generate and analyze detailed campaign reporting; provide detailed insights and analysis for clients and suggest optimization strategies for increased performance Work collaboratively with data scientists and other account managers to craft narratives and prove customer value through comprehensive business reviews and strategic touch-points, both over the phone and through on-site meetings Educate and guide new and existing clients on best practices, on-board new clients and proactively address areas where improvement is needed Nurture relationships to be sure they understand Vetcove’s value and how we can fit into long term strategy You Should Have 1+ Years in account management Exceptional verbal, written, and presentation skills Excellent time and process management skills Strong analytical skills Experience in developing client facing reports with actionable insights and recommendations Experience in developing and presenting data analyses and partner business reviews Experienced in compiling, documenting and communicating client requirements to internal stakeholders (e.g., Finance, C-Suite, Engineering) Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel Experience in Tableau or other database visualization tools La plus but not required Interest in client relationship building and willingness to travel for client-facing events A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $55,000/year - $80,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $60,000 - $75,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is April 1st, 2026. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Employment is contingent upon successful completion of a background check. Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Manage client accounts, facilitate communication, analyze performance, and coordinate with product and engineering teams. | Minimum 2 years in account management, strong communication skills, experience with data analysis and reporting, and a bachelor's degree. | Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. What You'll do Act as the main point of contact for all client day-to-day communication and oversight Craft agendas, host weekly meetings, and stay on top of actions items for key accounts Collaborate with cross-functional counterparts to ensure you’re up to speed on the latest business initiatives for the Vetcove product and can communicate such initiatives to clients Project manage catalog updates, marketing campaigns, and ad hoc reporting requests for key accounts Analyze account performance and create presentations to deliver performance updates and optimization opportunities to key stakeholders Work with product and engineering on client feedback loop, bug identification and resolutions Work with onboarding and implementation to on-board new acquisition clinics Nurture Corporate relationships to drive affinity, loyalty, and trust in the Vetcove HD platform You Should Have 2+ years in account management Bachelor's Degree Exceptional verbal, written, and presentation skills; comfortable in front of Senior leadership contacts Excellent time and process management skills Experience in developing client facing reports with actionable insights and recommendations Experience in developing and presenting data analyses and partner business reviews Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel Interest in client relationship building and willingness to travel for client-facing events A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $70,000/year - $110,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $75,000 - $90,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is April 1st, 2026. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Employment is contingent upon successful completion of a background check. Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

The Pricing Coordinator is responsible for managing day-to-day operational components of a new platform, including catalog maintenance and pricing analysis. This role involves optimizing website interfaces to enhance client experience and conducting audits for compliance and pricing. | The ideal candidate should have 0-2 years of relevant operations experience and strong attention to detail. Proficiency in Excel and excellent communication skills are essential, along with the ability to adapt quickly in a fast-paced environment. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. The Pricing Coordinator is responsible for managing many of the day-to-day operational components of an exciting new platform. Your responsibilities will include catalog maintenance, working with large datasets, managing our pricing systems, conducting pricing analysis, and optimizing website interfaces to provide our clients with the best experience possible. The ideal candidate is a high-energy, detail-oriented person who thrives in a fast-paced, ever-changing environment. This person is a strong multitasker, takes direction well, and is solutions oriented. You have a meticulous attention to detail, are analytical by nature, and are extremely organized. Proficiency in excel and reliable adherence to deadlines is a must. What you'll do Manage, organize, and optimize large sets of vendor data Data entry for pricing updates and new product uploads within our systems Work with data sets to conduct pricing and compliance audits Monitor compliance with contractual commitments across vendor relationships Maintain and optimize catalog UI on company websites Ad-hoc operational and financial analyses to support manufacturer relationships and uncover opportunities to drive platform efficiencies You should have 0-2 years of relevant, operations focused experience Excellent written and verbal communication skills Strong attention to detail and project management skills Interest in data and a propensity for problem solving Ability to adapt quickly and manage many concurrent responsibilities Expertise in excel A positive attitude and team-based mentality; excellent collaboration skills Comfortability in a fast-paced environment Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $55,000/year - $85,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $60,000 - $75,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

As a Purchasing Coordinator, you will be responsible for purchasing all products and managing inventory for our platform. This includes developing strategies for inventory management, placing and managing purchase orders, and collaborating with external partners. | Candidates should have a minimum of 2 years of experience in procurement and inventory management, preferably in a high-growth environment. Strong analytical skills, excellent communication, and a collaborative spirit are essential for this role. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. As the Purchasing Coordinator, you will be responsible for purchasing all products and managing inventory for our innovative new platform. This role requires a dynamic individual who is comfortable in an operational role and has strategic, creative ideas for process improvement. You should have a strong understanding of inventory planning and procurement principles, excel in a fast-paced, high-growth environment and be passionate about driving efficiencies. What You'll Do Inventory Planning and Management: Develop and implement effective strategies to maintain optimal inventory levels Purchase Order Management: Place and manage all purchase orders (POs) daily to ensure accurate entry, proofing, and maintenance External Collaboration: Provide regular updates to fulfillment partners on inventory status, potential risks, and new opportunities Process Improvement: Implement best practices and innovative solutions to ensure the purchasing process is efficient and scalable Data Analysis: Utilize data analysis and forecasting techniques to identify trends and make informed decisions on optimal reorder points Inventory Monitoring: Monitor inventory levels daily and make timely adjustments to meet changing conditions Performance Reporting: Analyze and report on inventory performance, identifying areas for improvement and implementing cost-saving solutions Audits: Partner with fulfillment partners to request regular audits to maintain inventory accuracy and identify potential discrepancies Internal Collaboration: Participate in cross-functional projects and initiatives to improve overall business performance, work closely with systems analyst to troubleshoot issues You Should Have Inventory Management Experience: Proven 2+ years of experience in procurement and inventory management, preferably in a high-growth environment Analytical Skills: Strong analytical skills with the ability to interpret data and make informed decisions Communication: Excellent written and verbal communication skills Collaborative Spirit: Positive attitude and team-oriented mentality with excellent collaboration skills Technical Skills: Expertise in Excel, familiarity with inventory management & forecasting systems, Tableau experience is a plus Strong Prioritization: Ability to work independently and confidently manage multiple tasks and prioritize effectively in a fast-paced environment Attention to Detail: Meticulous attention to detail with strong organizational skills Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $60,000/year - $100,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $70,000 - $90,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is November 1st, 2025. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

The Customer Retention Associate will maintain and strengthen relationships with veterinary professionals through proactive outreach and engagement. This role involves identifying at-risk clinics, addressing concerns, and providing education on the Vetcove platform. | Candidates should have a bachelor's degree and 1-3 years of relevant customer-facing experience. Strong communication skills and a desire to help customers succeed are essential. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. About the Position The Customer Retention team is responsible for maintaining and strengthening existing relationships with our vibrant community of veterinary professionals! The Customer Retention team uses a multifaceted approach to identify weak spots in our relationships with customers, as well as field objections and concerns so that we can work towards a resolution and stronger relationship. This is achieved through a variety of holistic methods including strategic outbound calling, community events, educational courses & webinars, an ambassador program, email campaigns, reporting, and collaborative content. This role constitutes a vital piece of the overall customer experience journey, so candidates will work closely with both the Customer Experience team as well as the Sales & Growth team. The ideal candidate is a proactive self-starter who thrives in a team environment. This person will be excited by the challenge of proactively engaging with our customer base and is willing to go the extra mile to ensure all concerns are addressed. Candidates are expected to engage with a large (and quickly growing) community of thousands of passionate veterinary professionals by phone, live chat, email, and video conference. The ideal candidate has a passion for helping others and is empathetic, resilient, and tenacious. What you'll do Strategically identify clinics who may be slipping away as an active customer Perform proactive outreach to clinics predominantly via phone in addition to email, live chat, and video conference Train, educate, and develop existing Vetcove users so they may engage on the Vetcove platform more deeply and meaningfully Field concerns and objections in a level-headed and compassionate manner Create engaging content that educates and supports all veterinary professionals, including doctors, veterinary technicians, and inventory specialists Engage in highly analytical and critical thinking to best understand the flow of clinics in and out of our active user base Solicit feedback from our customers in order to understand how we can better evolve our platform and proactively field any objections clinics may have to using Vetcove Work cross-functionally to provide our customer experience team, sales and growth team, as well as our engineering team with information on feature requests and recommendations for enhancements to our tools Help to continuously develop and expand processes in order to streamline customer retention workflows and strategies You should have Bachelors Degree 1-3 years of relevant, customer facing work experience Excellent written and verbal communication skills Ability to adapt quickly and manage many concurrent responsibilities A strong desire to help our customers succeed A positive attitude and one-for-all team mentality Ability to give highly engaging presentations and demos Experience on tech platforms a plus Veterinary Industry experience strongly preferred Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $50,000/year - $75,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $55,000 - $70,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is October 15th, 2025. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Lead and manage a high-performing team supporting large commercial relationships, develop and implement customer success strategies, conduct business reviews, and optimize team processes to drive value and growth. | 10+ years in account management or related roles, experience managing teams of 3+, proven success with complex enterprise relationships, strong project management and data skills, and ability to thrive in a fast-paced environment. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. The Head of Customer Success is responsible for managing some of Vetcove’s most important commercial relationships. You will manage a high-performing team that supports our largest animal health pharmaceutical manufacturer partners (e.g. Zoetis, Boehringer Ingelheim) with critical sales and marketing functions. You will frequently be presenting to and interacting with decision-makers across our largest partners, so you should be confident and comfortable performing in high-stakes environments. The ideal candidate is a highly personable, detail-oriented person who thrives in a fast-paced, ever-changing environment. We’ve built a strong team around this function, and you’ll be responsible for fostering the potential of and supporting the professional development of that team. Together, you all will be responsible for driving value to these critical relationships to maintain and grow them. What you'll do Manage a team of 8-10 people focused on supporting Vetcove’s largest manufacturer partners Assist in developing strategies for, implementing, and proving the effectiveness of different initiatives, alongside the team and partners Travel (up to 25%) to clients for in-person business reviews and strategy sessions, building strong trust Gather feedback to inform our commercial strategy and development priorities Assist in outlining and reviewing team-created materials that will be sent to clients (proposals, results decks, QBRs, etc.) Continually iterate on team process to optimize performance Conduct regular account reviews to set achievable goals and asses performance across accounts You should have 10+ years of account management, relationship-based sales, or similar experience Previous people management responsibilities for a team of 3+ Proven experience managing complex enterprise relationships An eagerness to be involved in the details of ongoing projects, despite a high-level role & title Strong attention to detail and project management skills Interest in data and more quantitative problem solving Ability to adapt quickly and manage many concurrent responsibilities Expertise in Excel, PowerPoint, and Word A positive attitude and team-based mentality; excellent collaboration skills Comfortability in a fast-paced environment Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $160,000/year - $280,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $180,000 - $230,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is October 15th, 2025. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Partner with executive leadership to define and operationalize strategic objectives, lead cross-functional initiatives, drive accountability, resolve organizational inefficiencies, and ensure transparent communication across teams. | Experience in Chief of Staff or senior operations roles, strong problem-solving and communication skills, ability to manage complex projects in fast-paced environments, and a proactive, systems-thinking mindset. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. As Chief of Staff, you’ll be the right hand to our leadership team—helping navigate the complexities of a high-growth startup. In this high-impact role, you’ll help drive forward our most critical priorities, work across every division of the company to streamline operations, and ensure that cross-functional initiatives move from idea to reality. This is an ideal role for someone who thrives in an ultra fast-paced, high-growth environment, enjoys solving complex problems, and is eager to make a direct impact on company trajectory. What You’ll Do Partner with the executive team to define and operationalize strategic objectives Lead and oversee cross-functional initiatives to ensure timely, high-quality execution Drive accountability by establishing clear goals, timelines, and reporting processes Identify and resolve organizational bottlenecks and inefficiencies Coordinate high-impact projects that span multiple teams and stakeholders Ensure consistent, transparent communication between leadership and the broader team What We’re looking for We’re not hung up on titles or years of experience. What matters most is that you’re sharp, driven, and able to make sense of complex problems—then turn them into clear, actionable plans. You might be a great fit if: You’ve previously served in a Chief of Staff (or senior operations) role and loved being at the center of everything You’re a systems thinker who can zoom out to see the big picture, then dive deep to get things done You’re naturally curious, proactive, and love asking “why” until things make sense You communicate clearly—whether you’re drafting a strategy doc, running a meeting, or chatting one-on-one You thrive in fast-paced, sometimes ambiguous environments and know how to bring order to chaos You’re the kind of person people instinctively trust to figure things out and follow through An MBA or background in strategy, operations, or product is a plus—but intelligence, hunger, and competence matter far more to us. Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $80,000/year - $170,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $90,000 - $150,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is October 15th, 2025. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Manage client relationships and support campaign execution by collaborating with internal teams, delivering insights, and ensuring client satisfaction. | 1+ years of account management experience, strong communication and project management skills, analytical ability, proficiency in Microsoft Office, and interest in client relationship building. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. About the position The Associate Account Manager Role for Vetcove’s Brand Partnerships team provides support to help maintain relationships with our largest partners. This is accomplished through providing marketing campaign expertise and skillful project management in order to deliver above and beyond customer service. This is an outstanding opportunity to build and manage key client relationships, be a platform and product expert, and act as our partners’ go-to for all aspects related to the campaign lifecycle. This role will report to a Senior Account Manager and primarily focus on supporting the Senior Account Manager in covering Vetcove’s biggest partners. The Associate Account Manager will also have the opportunity to work toward independent coverage of SMB accounts. Exceptional candidates in this role will be mentored by their managers with the goal of covering larger accounts in the future. This role is responsible for partnering with our Data Scientists and other Account Managers. to foster client relationships, educate advertisers, implement thoughtful marketing campaign strategies, and manage the formulation and delivery of key performance insights and recommendations to support campaign objectives. The ideal candidate is an analytical and detail-oriented individual with the capacity and desire to succeed in a high growth environment. They have a strong ability to successfully collaborate with others, and thrive in a client facing role. Success in this position requires strong project management skills with a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against partner goals and objectives. What You'll do Act as the main point of contact for all client day-to-day communication and oversight Collaborate with the Senior Partner Account Manager on recurring client tasks Project manage campaign execution to ensure all campaign requirements and timelines are met Generate and analyze detailed campaign reporting; provide detailed insights and analysis for clients and suggest optimization strategies for increased performance Work collaboratively with data scientists and other account managers to craft narratives and prove customer value through comprehensive business reviews and strategic touch-points, both over the phone and through on-site meetings Educate and guide new and existing clients on best practices, on-board new clients and proactively address areas where improvement is needed Nurture relationships to be sure they understand Vetcove’s value and how we can fit into long term strategy You Should Have 1+ Years in account management Exceptional verbal, written, and presentation skills Excellent time and process management skills Strong analytical skills Experience in developing client facing reports with actionable insights and recommendations Experience in developing and presenting data analyses and partner business reviews Experienced in compiling, documenting and communicating client requirements to internal stakeholders (e.g., Finance, C-Suite, Engineering) Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel Experience in Tableau or other database visualization tools La plus but not required Interest in client relationship building and willingness to travel for client-facing events A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $55,000/year - $80,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $60,000 - $75,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is August 15th, 2025. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.