Vetcove

Integrate and fine-tune AI models into existing software products to enhance capabilities. | Experience in software development, AI model knowledge, and ability to design features with data accuracy, security, and performance. | Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. About the position Vetcove is seeking an experienced AI Integration Engineer to join our team. As an AI Integration Engineer, you will be responsible for integrating cutting-edge AI models like ChatGPT into our existing features to enhance our products' capabilities and deliver a better user experience. We operate in a fully remote environment, giving you the flexibility to do your best work while staying deeply connected to a fast-moving, highly collaborative team. What you'll do Evaluating and selecting the most appropriate AI models for our products based on our business needs and requirements. Collaborating with our data science team to fine-tune AI models for optimal performance in our products. Developing and maintaining AI-powered application features using Python Testing and validating the performance of AI models in real-world scenarios and troubleshooting issues as they arise. Staying up-to-date with the latest advancements in AI technology and identifying opportunities for innovation within our products. Work directly with our CTO and engineering team, as well as across other functions to continuously evolve our platform and products You should have Bachelor's degree in Computer Science, Engineering, or a related field. At least 4 years of experience in software development, including experience in building a professionally successful production application in a modern web framework Strong knowledge of AI models, including natural language processing (NLP), machine learning (ML), and deep learning (DL), including familiarity with LLM tools such as LangChain Strong engineering fundamentals with various back-end technologies Ability to design new features around data models with accuracy, security, and performance in mind A positive attitude and one-for-all team mentality If you are passionate about AI and have experience in integrating AI models into existing software systems, we encourage you to apply for this exciting opportunity. Note that this role does not require designing and implementing new machine learning models, but rather integrating and fine-tuning existing models available in the market. Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $90,000/year -$180,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $130,000 - $160,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is on an ongoing basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Lead end-to-end design for core product areas, collaborating with cross-functional teams to create intuitive web applications. | 5+ years of experience designing web applications, strong portfolio, experience with SaaS or B2B products, ability to work in fast-paced environments. | Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. Vetcove is looking for an experienced and versatile product designer to help us craft exceptional experiences that empower veterinary clinics to thrive. As a designer at Vetcove, you’ll play a pivotal role in shaping the tools that clinics use every day to run their practices, from inventory management to pharmacy workflows and beyond. You’ll own design efforts end-to-end—from early discovery and research to wireframes and polished visuals—collaborating closely with engineers, PMs, and our founding team along the way. We’re looking for someone who can think in systems, prototype ideas quickly, and bring clarity to complex workflows. You’ll be instrumental in shaping not only our product, but our overall design culture as we scale. We operate in a fully remote environment, giving you the flexibility to do your best work while staying deeply connected to a fast-moving, highly collaborative team. What you’ll do Lead end-to-end design for core product areas—taking ideas from early concept to final implementation Collaborate with product managers and engineers to define team roadmaps and ensure we’re solving the right problems Partner with engineers to ensure a high-quality implementation that matches the design intent Create flows, wireframes, mockups, and interactive prototypes to communicate design ideas clearly Facilitate design sprints, user research sessions, and collaborative workshops Help evolve and maintain our design system to ensure a cohesive experience across the platform Work in a fully remote environment! Who you are You have 5+ years of experience designing thoughtful, intuitive web applications You’ve shipped complex B2B or SaaS products, and can speak to your process in doing so You think in systems and patterns, and have strong instincts for usability, interaction design, and hierarchy You move fluidly between user experience, interaction, and visual design You have a strong portfolio that shows off your product thinking and attention to detail You thrive in fast-paced, collaborative environments and enjoy working closely with engineers and stakeholders You care deeply about quality and craftsmanship—but you’re also pragmatic when needed Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $90,000/year -$180,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $115,000 - $145,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Lead the design, development, and optimization of complex web applications and systems, ensuring scalability, performance, and reliability. | 8+ years of software engineering experience, expertise in JavaScript and React, experience with scalable system design, relational databases, and mentoring engineers. | Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. About the Position As a Staff Software Engineer at Vetcove, you’ll do some of the most important work of your career. You’ll take ownership of major product areas—designing, building, and improving the tools that help veterinary clinics streamline operations, deliver exceptional patient care, and optimize their supply chains. The systems you create will manage billions of dollars in transactions and empower clinics to focus on their patients, not their logistics. This isn’t just another engineering job—it’s a chance to tackle meaningful challenges and make a real-world impact. You’ll be involved in everything: deciding what to build, designing how it works, and ensuring it gets into the hands of users seamlessly. If you thrive on solving hard problems and creating tools that matter, this role is for you. About Our Team We’re a fast-moving team solving big challenges in a field that’s rapidly adopting technology. Our platform powers every aspect of veterinary clinic operations, from medical records to purchasing workflows. But we’re not just building software—we’re rethinking how the industry operates, making it more efficient and humane. At Vetcove, engineers work across the stack and have a holistic view of the platform. You’ll have the opportunity to work closely with users, influence the product roadmap, and make a real difference in an industry that impacts millions of animals and their caregivers. We operate in a fully remote environment, giving you the flexibility to do your best work while staying deeply connected to a fast-moving, highly collaborative team. What You’ll Do Lead the design, architecture, and delivery of complex product initiatives across web and mobile platforms Build and enhance React and React Native applications used by tens of thousands of veterinary professionals and industry partners Set engineering standards, drive code quality, and ensure strong test coverage across the codebase Develop scalable components, shared libraries, and architectural patterns that support team-wide productivity Mentor engineers, provide technical guidance, and influence engineering direction across multiple teams Partner closely with our CTO, engineering leadership, and cross-functional stakeholders to define and execute high-impact solutions Design features and data models with accuracy, security, and performance in mind, including optimizing database queries and API interactions Troubleshoot complex issues across the stack and lead efforts to improve system performance and reliability What We’re Looking For 8+ years of professional software engineering experience with ownership of complex, production-grade systems Bachelor’s degree required, ideally in Computer Science or a related technical field Deep expertise in at least one modern programming language and strong experience with modern web frameworks Strong proficiency in JavaScript and React, including architecting large-scale front-end applications Proven ability to design scalable systems, APIs, and data models Solid experience working with relational databases and optimizing queries Consistent practice of writing well-tested, maintainable, and reliable code Demonstrated ability to mentor engineers and lead technical decision-making Excellent communication skills, with the ability to convey complex ideas clearly Collaborative, adaptable, and effective in fast-paced or evolving environments Tools We Use Backend: Python (Django, Django Rest Framework) Frontend: JavaScript (React, React-Query), Less.js, TypeScript Datastores: Postgres, Elasticsearch, Redis, Clickhouse Mobile: React Native Version Control: Git Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $170,000/year - $250,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $180,000 - $220,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Support and develop features for a veterinary software platform using modern web technologies. | At least 2 years of professional software engineering experience, proficiency in JavaScript and modern web frameworks, experience with databases, and ability to work in a remote environment. | Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. About the Position The Software Engineer Role is a key member of our engineering team who is responsible for supporting projects from conception to completion. This level of involvement includes plan formulation, creation, maintenance and upgrade implementations across most of the technology stack. As a contributor to the core features of the Vetcove platform, you will be an integral part of ensuring we are creating intuitive and innovative products that our users need for success in their day to day. About our team We believe every engineer at Vetcove should have a holistic view of Vetcove and work on many areas of our technology stack. We encourage you to apply to help us grow a system that facilitates billions of dollars in orders each year. We move lightning-fast in an industry that was previously slow to adopt technology. As Vetcove quickly expands its offerings to better serve veterinary groups and its supply chain partners, we’re quickly growing our engineering team to keep pace with the rapid expansion of our business, while maintaining exceptional code quality and system integrity. You’ll have an opportunity to work closely with end users, handle large scale infrastructure challenges, and everything in between. We operate in a fully remote environment, giving you the flexibility to do your best work while staying deeply connected to a fast-moving, highly collaborative team. Some projects we've worked on recently A real time analytics platform to display billions of dollars in purchase history A dynamic advertising platform that gives away millions of dollars in cash back rewards to clinics A mobile shopping experience that lets clinic shop using their phone’s camera Laid the foundation for a new, modern architecture to support seamless interactivity between several major features What you'll do Contribute to the conceptualization and feature documentation of new ideas and product enhancements Build and extend interactive React applications that will be used by tens of thousands of veterinary purchasers, corporate hospital groups owners, and animal health manufacturers Add good test coverage Building reusable components for use by the larger team Implement new features into our React Native applications Work directly with our CTO and engineering team, as well as across other functions to continuously evolve our platform and products What you should have 2 years of professional software engineering experience, (preferably building web applications) Bachelor's Degree required, ideally in Computer Science High proficiency over at least one industry-common language and be conversant (and interested to improve!) in others Experience in building a professionally successful production application in a modern web framework Ability to design new features around data models with accuracy, security, and performance in mind Experience working with a database and analyzing queries for improved optimizations Fluency with JavaScript’s features as a prototyped and functional language Good software testing habits Excellent written and verbal communication skills Ability to adapt quickly and manage many concurrent responsibilities A strong desire to help our customers succeed A positive attitude and one-for-all team mentality Experience working with a backend language, an ORM, and writing API endpoints Startup work experience is a plus Comfortable working in a remote environment Tools we use Backend: Python (Django, Django Rest Framework) Frontend: JavaScript (React, Redux), Less.js, Typescript, Webpack Datastores: Postgres, Elasticsearch, Redis Mobile: React Native Version Control: Git Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $115,000/year - $200,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $135,000 - $175,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Leading research and insights to inform product development and strategic planning, with a focus on customer experience and innovation. | Extensive experience in consumer research, leadership in research teams, and strategic planning, but limited direct product management or technical analytics experience. | Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. About the Position As a Product Manager at Vetcove, you’ll be at the heart of enhancing the platforms that power veterinary clinics and their pet parents. You will drive initiatives to enhance the user experience, monitor product feedback, manage quality assurance testing and tackle any roadblocks to customer expansions. You will work closely with internal team members including account managers, onboarding associates, engineering, and support. You will also have relationships with external stakeholders, including veterinary clinics and pet parents. You will play a key role in assessing and identifying strengths, opportunities, and risks associated with software products and services. This isn’t just another product role—it’s an opportunity to shape the future of a platform trusted by thousands of veterinary professionals. If you're passionate about solving meaningful challenges, improving user experiences, and collaborating across teams, we’d love to have you on board. About Our Team We’re a fast-moving team solving big challenges in an industry rapidly embracing technology. Our platform powers the day-to-day operations of veterinary clinics, from medical records to online shopping, but our mission goes beyond software—we’re creating a better, more efficient way for clinics to serve their patients As a Product Manager, you’ll work closely with engineers, onboarding specialists, and support teams to bridge the gap between product and users. Your insights will drive improvements, ensuring our platform evolves to meet the ever-changing needs of veterinary clinics and pet parents. What You’ll Do Drive Product Enhancements: Monitor long-term projects for optimization opportunities and work with cross-functional teams to implement improvements. Turn Feedback into Action: Collect and evaluate user feedback through surveys and direct interactions with veterinary clinics and pet parents. Support Key Initiatives: Collaborate with onboarding and support teams to remove roadblocks and create seamless customer experiences. Shape Product Documentation: Build out feature documentation to align business and engineering teams on new and existing functionality. Lead Small Feature Developments: Manage 1-2 low to mid-level feature builds, defining requirements, ensuring smooth engineering handoffs, and conducting QA testing. Train Internal Teams: Educate departments on new product features to ensure consistency in customer interactions and maximize feature adoption. What We’re Looking For Experience: A four-year college degree with a track record of managing multiple projects and priorities. Skills: 3+ years of experience in a product role Attention to Detail: You have a knack for catching the smallest inconsistencies and ensuring high-quality output across projects. Strong Communicator: You can distill complex ideas into simple, actionable insights and build consensus across teams. Critical Thinker: You love diving into data, interpreting trends, and proposing data-driven solutions. Some experience with Excel and data analytics platforms preferred. Organization Pro: You thrive in a fast-paced environment, balancing competing priorities without missing a beat. Tech-Savvy: Experience with Excel and data analytics platforms is a plus. Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $65,000/year - $160,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $75,000 - $120,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives.. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

The Pricing Coordinator is responsible for managing day-to-day operational components of a new platform, including catalog maintenance and pricing analysis. This role involves optimizing website interfaces to enhance client experience and conducting audits for compliance and pricing. | The ideal candidate should have 0-2 years of relevant operations experience and strong attention to detail. Proficiency in Excel and excellent communication skills are essential, along with the ability to adapt quickly in a fast-paced environment. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. The Pricing Coordinator is responsible for managing many of the day-to-day operational components of an exciting new platform. Your responsibilities will include catalog maintenance, working with large datasets, managing our pricing systems, conducting pricing analysis, and optimizing website interfaces to provide our clients with the best experience possible. The ideal candidate is a high-energy, detail-oriented person who thrives in a fast-paced, ever-changing environment. This person is a strong multitasker, takes direction well, and is solutions oriented. You have a meticulous attention to detail, are analytical by nature, and are extremely organized. Proficiency in excel and reliable adherence to deadlines is a must. What you'll do Manage, organize, and optimize large sets of vendor data Data entry for pricing updates and new product uploads within our systems Work with data sets to conduct pricing and compliance audits Monitor compliance with contractual commitments across vendor relationships Maintain and optimize catalog UI on company websites Ad-hoc operational and financial analyses to support manufacturer relationships and uncover opportunities to drive platform efficiencies You should have 0-2 years of relevant, operations focused experience Excellent written and verbal communication skills Strong attention to detail and project management skills Interest in data and a propensity for problem solving Ability to adapt quickly and manage many concurrent responsibilities Expertise in excel A positive attitude and team-based mentality; excellent collaboration skills Comfortability in a fast-paced environment Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $55,000/year - $85,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $60,000 - $75,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

As a Purchasing Coordinator, you will be responsible for purchasing all products and managing inventory for our platform. This includes developing strategies for inventory management, placing and managing purchase orders, and collaborating with external partners. | Candidates should have a minimum of 2 years of experience in procurement and inventory management, preferably in a high-growth environment. Strong analytical skills, excellent communication, and a collaborative spirit are essential for this role. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. As the Purchasing Coordinator, you will be responsible for purchasing all products and managing inventory for our innovative new platform. This role requires a dynamic individual who is comfortable in an operational role and has strategic, creative ideas for process improvement. You should have a strong understanding of inventory planning and procurement principles, excel in a fast-paced, high-growth environment and be passionate about driving efficiencies. What You'll Do Inventory Planning and Management: Develop and implement effective strategies to maintain optimal inventory levels Purchase Order Management: Place and manage all purchase orders (POs) daily to ensure accurate entry, proofing, and maintenance External Collaboration: Provide regular updates to fulfillment partners on inventory status, potential risks, and new opportunities Process Improvement: Implement best practices and innovative solutions to ensure the purchasing process is efficient and scalable Data Analysis: Utilize data analysis and forecasting techniques to identify trends and make informed decisions on optimal reorder points Inventory Monitoring: Monitor inventory levels daily and make timely adjustments to meet changing conditions Performance Reporting: Analyze and report on inventory performance, identifying areas for improvement and implementing cost-saving solutions Audits: Partner with fulfillment partners to request regular audits to maintain inventory accuracy and identify potential discrepancies Internal Collaboration: Participate in cross-functional projects and initiatives to improve overall business performance, work closely with systems analyst to troubleshoot issues You Should Have Inventory Management Experience: Proven 2+ years of experience in procurement and inventory management, preferably in a high-growth environment Analytical Skills: Strong analytical skills with the ability to interpret data and make informed decisions Communication: Excellent written and verbal communication skills Collaborative Spirit: Positive attitude and team-oriented mentality with excellent collaboration skills Technical Skills: Expertise in Excel, familiarity with inventory management & forecasting systems, Tableau experience is a plus Strong Prioritization: Ability to work independently and confidently manage multiple tasks and prioritize effectively in a fast-paced environment Attention to Detail: Meticulous attention to detail with strong organizational skills Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $60,000/year - $100,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $70,000 - $90,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is November 1st, 2025. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

The Customer Retention Associate will maintain and strengthen relationships with veterinary professionals through proactive outreach and engagement. This role involves identifying at-risk clinics, addressing concerns, and providing education on the Vetcove platform. | Candidates should have a bachelor's degree and 1-3 years of relevant customer-facing experience. Strong communication skills and a desire to help customers succeed are essential. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. About the Position The Customer Retention team is responsible for maintaining and strengthening existing relationships with our vibrant community of veterinary professionals! The Customer Retention team uses a multifaceted approach to identify weak spots in our relationships with customers, as well as field objections and concerns so that we can work towards a resolution and stronger relationship. This is achieved through a variety of holistic methods including strategic outbound calling, community events, educational courses & webinars, an ambassador program, email campaigns, reporting, and collaborative content. This role constitutes a vital piece of the overall customer experience journey, so candidates will work closely with both the Customer Experience team as well as the Sales & Growth team. The ideal candidate is a proactive self-starter who thrives in a team environment. This person will be excited by the challenge of proactively engaging with our customer base and is willing to go the extra mile to ensure all concerns are addressed. Candidates are expected to engage with a large (and quickly growing) community of thousands of passionate veterinary professionals by phone, live chat, email, and video conference. The ideal candidate has a passion for helping others and is empathetic, resilient, and tenacious. What you'll do Strategically identify clinics who may be slipping away as an active customer Perform proactive outreach to clinics predominantly via phone in addition to email, live chat, and video conference Train, educate, and develop existing Vetcove users so they may engage on the Vetcove platform more deeply and meaningfully Field concerns and objections in a level-headed and compassionate manner Create engaging content that educates and supports all veterinary professionals, including doctors, veterinary technicians, and inventory specialists Engage in highly analytical and critical thinking to best understand the flow of clinics in and out of our active user base Solicit feedback from our customers in order to understand how we can better evolve our platform and proactively field any objections clinics may have to using Vetcove Work cross-functionally to provide our customer experience team, sales and growth team, as well as our engineering team with information on feature requests and recommendations for enhancements to our tools Help to continuously develop and expand processes in order to streamline customer retention workflows and strategies You should have Bachelors Degree 1-3 years of relevant, customer facing work experience Excellent written and verbal communication skills Ability to adapt quickly and manage many concurrent responsibilities A strong desire to help our customers succeed A positive attitude and one-for-all team mentality Ability to give highly engaging presentations and demos Experience on tech platforms a plus Veterinary Industry experience strongly preferred Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $50,000/year - $75,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $55,000 - $70,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is October 15th, 2025. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Lead and manage a high-performing team supporting large commercial relationships, develop and implement customer success strategies, conduct business reviews, and optimize team processes to drive value and growth. | 10+ years in account management or related roles, experience managing teams of 3+, proven success with complex enterprise relationships, strong project management and data skills, and ability to thrive in a fast-paced environment. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. The Head of Customer Success is responsible for managing some of Vetcove’s most important commercial relationships. You will manage a high-performing team that supports our largest animal health pharmaceutical manufacturer partners (e.g. Zoetis, Boehringer Ingelheim) with critical sales and marketing functions. You will frequently be presenting to and interacting with decision-makers across our largest partners, so you should be confident and comfortable performing in high-stakes environments. The ideal candidate is a highly personable, detail-oriented person who thrives in a fast-paced, ever-changing environment. We’ve built a strong team around this function, and you’ll be responsible for fostering the potential of and supporting the professional development of that team. Together, you all will be responsible for driving value to these critical relationships to maintain and grow them. What you'll do Manage a team of 8-10 people focused on supporting Vetcove’s largest manufacturer partners Assist in developing strategies for, implementing, and proving the effectiveness of different initiatives, alongside the team and partners Travel (up to 25%) to clients for in-person business reviews and strategy sessions, building strong trust Gather feedback to inform our commercial strategy and development priorities Assist in outlining and reviewing team-created materials that will be sent to clients (proposals, results decks, QBRs, etc.) Continually iterate on team process to optimize performance Conduct regular account reviews to set achievable goals and asses performance across accounts You should have 10+ years of account management, relationship-based sales, or similar experience Previous people management responsibilities for a team of 3+ Proven experience managing complex enterprise relationships An eagerness to be involved in the details of ongoing projects, despite a high-level role & title Strong attention to detail and project management skills Interest in data and more quantitative problem solving Ability to adapt quickly and manage many concurrent responsibilities Expertise in Excel, PowerPoint, and Word A positive attitude and team-based mentality; excellent collaboration skills Comfortability in a fast-paced environment Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $160,000/year - $280,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $180,000 - $230,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is October 15th, 2025. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Partner with executive leadership to define and operationalize strategic objectives, lead cross-functional initiatives, drive accountability, resolve organizational inefficiencies, and ensure transparent communication across teams. | Experience in Chief of Staff or senior operations roles, strong problem-solving and communication skills, ability to manage complex projects in fast-paced environments, and a proactive, systems-thinking mindset. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. As Chief of Staff, you’ll be the right hand to our leadership team—helping navigate the complexities of a high-growth startup. In this high-impact role, you’ll help drive forward our most critical priorities, work across every division of the company to streamline operations, and ensure that cross-functional initiatives move from idea to reality. This is an ideal role for someone who thrives in an ultra fast-paced, high-growth environment, enjoys solving complex problems, and is eager to make a direct impact on company trajectory. What You’ll Do Partner with the executive team to define and operationalize strategic objectives Lead and oversee cross-functional initiatives to ensure timely, high-quality execution Drive accountability by establishing clear goals, timelines, and reporting processes Identify and resolve organizational bottlenecks and inefficiencies Coordinate high-impact projects that span multiple teams and stakeholders Ensure consistent, transparent communication between leadership and the broader team What We’re looking for We’re not hung up on titles or years of experience. What matters most is that you’re sharp, driven, and able to make sense of complex problems—then turn them into clear, actionable plans. You might be a great fit if: You’ve previously served in a Chief of Staff (or senior operations) role and loved being at the center of everything You’re a systems thinker who can zoom out to see the big picture, then dive deep to get things done You’re naturally curious, proactive, and love asking “why” until things make sense You communicate clearly—whether you’re drafting a strategy doc, running a meeting, or chatting one-on-one You thrive in fast-paced, sometimes ambiguous environments and know how to bring order to chaos You’re the kind of person people instinctively trust to figure things out and follow through An MBA or background in strategy, operations, or product is a plus—but intelligence, hunger, and competence matter far more to us. Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $80,000/year - $170,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $90,000 - $150,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is October 15th, 2025. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Manage client relationships and support campaign execution by collaborating with internal teams, delivering insights, and ensuring client satisfaction. | 1+ years of account management experience, strong communication and project management skills, analytical ability, proficiency in Microsoft Office, and interest in client relationship building. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. About the position The Associate Account Manager Role for Vetcove’s Brand Partnerships team provides support to help maintain relationships with our largest partners. This is accomplished through providing marketing campaign expertise and skillful project management in order to deliver above and beyond customer service. This is an outstanding opportunity to build and manage key client relationships, be a platform and product expert, and act as our partners’ go-to for all aspects related to the campaign lifecycle. This role will report to a Senior Account Manager and primarily focus on supporting the Senior Account Manager in covering Vetcove’s biggest partners. The Associate Account Manager will also have the opportunity to work toward independent coverage of SMB accounts. Exceptional candidates in this role will be mentored by their managers with the goal of covering larger accounts in the future. This role is responsible for partnering with our Data Scientists and other Account Managers. to foster client relationships, educate advertisers, implement thoughtful marketing campaign strategies, and manage the formulation and delivery of key performance insights and recommendations to support campaign objectives. The ideal candidate is an analytical and detail-oriented individual with the capacity and desire to succeed in a high growth environment. They have a strong ability to successfully collaborate with others, and thrive in a client facing role. Success in this position requires strong project management skills with a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against partner goals and objectives. What You'll do Act as the main point of contact for all client day-to-day communication and oversight Collaborate with the Senior Partner Account Manager on recurring client tasks Project manage campaign execution to ensure all campaign requirements and timelines are met Generate and analyze detailed campaign reporting; provide detailed insights and analysis for clients and suggest optimization strategies for increased performance Work collaboratively with data scientists and other account managers to craft narratives and prove customer value through comprehensive business reviews and strategic touch-points, both over the phone and through on-site meetings Educate and guide new and existing clients on best practices, on-board new clients and proactively address areas where improvement is needed Nurture relationships to be sure they understand Vetcove’s value and how we can fit into long term strategy You Should Have 1+ Years in account management Exceptional verbal, written, and presentation skills Excellent time and process management skills Strong analytical skills Experience in developing client facing reports with actionable insights and recommendations Experience in developing and presenting data analyses and partner business reviews Experienced in compiling, documenting and communicating client requirements to internal stakeholders (e.g., Finance, C-Suite, Engineering) Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel Experience in Tableau or other database visualization tools La plus but not required Interest in client relationship building and willingness to travel for client-facing events A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $55,000/year - $80,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $60,000 - $75,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is August 15th, 2025. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Investigate and respond to technical support requests, diagnosing issues related to bugs, data discrepancies, and platform behavior. Collaborate cross-functionally with Product, Engineering, and Support to ensure timely and accurate resolution of complex issues. | Candidates should have 1+ year of experience in technical support or a similar role, ideally supporting SaaS or web platforms. Strong troubleshooting and communication skills are essential, along with a team-first mindset and the ability to manage competing priorities. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. About the Position Vetcove is seeking a Technical Support Associate with strong technical aptitude and a passion for solving complex user-facing issues. In this role, you’ll investigate, triage, and resolve a wide range of issues—ranging from feature requests and software bugs to data anomalies and edge-case product behavior. You’ll serve as the front line of support for veterinary clinics and vendors using the Vetcove platform, while also acting as a key partner to our Engineering, Product, and Data teams. This is a highly collaborative, analytical role where clear communication, curiosity, and precision are essential. Ideal candidates are detail-oriented problem solvers who enjoy debugging systems, documenting root causes, and helping translate technical problems into actionable solutions. What You'll Do Investigate and respond to technical support requests, diagnosing issues related to bugs, data discrepancies, API behavior, or platform edge cases Reproduce, document, and escalate confirmed software bugs with clear technical context, steps to reproduce, and logs for Engineering or Data teams Query and validate platform data to troubleshoot user-reported problems; flag data anomalies and escalate appropriately Communicate clearly and empathetically with users—including veterinary clinics and vendors—about known issues, fixes, timelines, and workarounds Collaborate cross-functionally with Product, Engineering, and Support to ensure timely and accurate resolution of complex issues Maintain and improve internal documentation, runbooks, and knowledge base articles to standardize future resolution workflows Use tools like Intercom, Zendesk, and JIRA to manage the full lifecycle of support tickets from intake through resolution Support key daily operational tasks, including product catalog validation, order reconciliation, account reviews, and credit approval processes Liaise with external vendors and partners to synchronize product or transactional data and troubleshoot integration issues Provide feedback to Product and Engineering on trends, pain points, and opportunities for improving platform stability and usability Help streamline and optimize support processes by identifying automation opportunities and improving ticket triage and escalation flows You Should Have 1+ year of experience in technical support, product operations, QA, or a similar role—ideally supporting SaaS or web platforms Bachelor’s degree (STEM or technical majors preferred but not required) Strong troubleshooting, analytical, and root-cause analysis skills Familiarity with APIs, browser dev tools, JSON responses, and general debugging techniques Excellent written and verbal communication skills; able to clearly explain technical concepts to both technical and non-technical audiences Empathy, patience, and composure under pressure when supporting users experiencing blockers or critical issues Ability to manage competing priorities and respond quickly in a dynamic, startup environment Team-first mindset with a willingness to learn new tools, systems, and workflows Bonus: Experience in veterinary, medical, or healthcare software environments Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $50,000/year - $80,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $55,000 - $75,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

Act as the company-wide expert on Vetcove’s PIMS platform, handling complex clinical and technical questions. Provide specialized guidance on migrating legacy PIMS workflows to the platform and collaborate with various teams to improve processes. | Hands-on experience working in a veterinary clinic and deep experience with multiple veterinary PIMS platforms are required. Candidates should also have a strong background in software implementation or support, along with exceptional communication skills. | Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy. Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We're looking for exceptionally talented and passionate people to join our growing team. About the Position Vetcove is seeking a Veterinary PIMS Implementation Specialist with deep in-clinic experience and unmatched expertise in veterinary Practice Information Management Systems (PIMS). In this role, you’ll be the go-to expert on our platform, responsible for resolving the most complex implementation and clinical inquiries and ensuring that both clinics and internal teams are set up for success. You’ll serve as the primary escalation point for the Implementation and Support teams, offer hands-on guidance for transitioning workflows from legacy systems, and own the creation of internal and client-facing documentation. Your role is both strategic and operational—you’ll shape how our platform is adopted and how implementation is scaled across the business. Important: This role requires direct experience working in a veterinary clinic and working with multiple PIMS systems. Applications without this background will not be considered. What You’ll Do Act as the company-wide expert on Vetcove’s PIMS platform—handling complex clinical and technical questions that fall outside standard implementation and support Provide specialized guidance on migrating legacy PIMS workflows to our platform, leveraging your experience with systems like AVImark, Cornerstone, Impromed, Pulse and more Partner closely with the Implementation team to resolve escalated issues and diagnose nuanced onboarding or platform configuration challenges Collaborate closely with Product, Strategy, and Engineering teams to identify platform gaps or process improvements based on hands-on clinic feedback Train and mentor Implementation Managers on both our platform and broader PIMS best practices Author and maintain detailed documentation, including internal playbooks and clinic-facing onboarding guides Participate in high-touch client engagements to support complex or high-priority launches Ensure technical concepts are translated into accessible resources and scalable implementation strategies Keep implementation and support workflows aligned with evolving platform capabilities and clinic needs You Should Have Required: Hands-on experience working in a veterinary clinic (e.g., veterinary technician, practice manager, or administrative lead) Required: Deep experience with multiple veterinary PIMS platforms, and an ability to translate legacy workflows into modern software environments Strong background in software implementation or support, ideally in a healthcare or clinical setting Proven track record of handling escalations and solving cross-functional implementation challenges Exceptional written communication and documentation skills—able to produce guides, SOPs, and internal workflows that are clear and actionable Experience training and mentoring others on complex systems or clinical software tools Ability to balance hands-on technical work with strategic thinking and internal enablement Highly organized, self-directed, and able to manage multiple high-stakes projects at once Comfortable operating in a fast-paced, remote-first environment Benefits (Full Time Roles) 100% remote within the USA Medical, Dental, and Vision Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events The typical base pay range for this role across the U.S. is: $60,000/year - $80,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $60,000 - $80,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.