Vertiv

Provide technical expertise and problem resolution for field integration of infrastructure management solutions. | Requires degree in computer or electrical engineering and significant experience in BMS/BAS, automation, or networking with at least three years technical customer support experience. | POSITION SUMMARY Vertiv is hiring a Technical Support Engineer (remote) for our Monitoring products.  This position provides technical expertise and problem resolution on the field integration of Infrastructure Management Solutions. The position acts as the main contact for Infrastructure Management team and 1st Responder Customer Engineer’s in the field and provides support directly to customers as required. The role provides technical expertise and resolution in addressing product performance issues. MTS Engineers lead warranty review, service documentation, parts research, and other service-related projects and provide sustaining product support, working closely with manufacturing and other departments. The position also plays a key role in the application and engineering of monitoring solutions for Remote Monitoring offerings.   RESPONSIBILITIES * Technical Support * Provide Domestic and International Technical Assistance * Self-deploy for on-site Technical Assistance as required with minimal supervision * Model and enforce Vertiv safety guidelines at all times * Lead customer meetings and teleconferences as directed * Lead root cause investigation for critical sites * Sustaining * Lead development of service-related documentation * Projects * Participate in design, review, and testing of Enterprise and Remote Monitoring and Controls solutions * Participate in development of departmental procedures/guidelines * Participate in development and validation of database forms and procedures for monitoring offerings * Create and deliver Webinar content as assigned * Provide classroom and field training on technical subjects as required * Administration * Document phone calls for tracking and reporting purposes, methods may vary * Submit expense reports, trip reports, and timecards accurately and on time * Manage intercompany relationships and processes for product support * Continuous Improvement * Attend new product and self-development training classes * Stay familiar with new products/environments that may affect product operation to include new revisions, updates, upgrades, etc. Other duties or projects as assigned     QUALIFICATIONS * Bachelor’s or Associate’s degree in computer or electrical engineering preferred, or equivalent training and experience * Interacting with customers in a technical role * Working directly with hardware and/or software systems in data center or other high-availability environments * Minimum six years military experience in automation, controls, networking, or electronic fields desired * Minimum four years equivalent industry experience in one or more of the following: * BAS (Building Automation System)/BMS (Building Management Systems) systems * Electronic Monitoring, Automation and Controls systems * Protocols and integration * Computer-based networks * Basic database knowledge * Technical support * Minimum three years’ experience interacting with customers in a support role required, technical support experience preferred * Experience working directly with sales teams to resolve customer problems * Minimum three years’ experience in Monitoring or BMS/BAS systems required * Excellent technical knowledge of Vertiv Monitoring products and services or similar monitoring systems is required * Effective troubleshooting skills and resolution documentation * Strong knowledge of PCs and Current Windows Operating Systems * Proficient in all Microsoft Office products, especially MS Outlook, Excel and SharePoint * Firm understanding of Data Communications Processes, including: * Network devices * LANs, WANS * VPNs, RDP, WebEx and other remote access tools * Basic understanding of key protocols: Modbus, RS232, RS422, RS485, ARCnet, and BACnet, SNMP and other network protocols. * Experience with transducers and sensors * Experience with schematics and wiring diagrams * Excellent writing and verbal communication skills * Excellent organizational and time management skills * Strong analytical and problem-solving abilities * Possess a positive attitude and flexibility in a rapidly changing environment * Ability to manage multiple projects/issues simultaneously * Properly interact with all levels in the organization, and with the customer * Conscientious, accurate, detail oriented, and self-motivated * Ability to work without direct supervision PHYSICAL & ENVIRONMENTAL DEMANDS * Reactive, fast paced environment * Professional office environment TIME TRAVEL REQUIRED * 25% domestic and minimal international  * Available for travel in event of emergencies       Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Provide expert field support for Liebert precision cooling systems including troubleshooting, factory startups, training, and coordinating field trials with extensive travel. | Requires 5-10 years of experience with Liebert cooling equipment, EPA refrigerant license, technical training completion, strong customer service skills, and ability to perform physical and travel-intensive fieldwork. | Position Summary JOB DESCRIPTION The Precision Cooling System Specialist is the highest grade of Field Support Engineer. Field Support Engineers are product experts that provide input into technical training, technical documentation and manuals, They help customers resolve precision cooling problems that no one else can solve as a resource of escalation. They are instrumental in managing the Field Trial process for introducing new products to the field. They perform factory Start Up of XD and potentially other product lines that are more highly technical than typical Liebert models. The Precision Cooling System Specialist must be able solve problems with minimal technical support as they are considered the product expert. Responsibilities • Supervise Field Trials – schedule travel dates with customers, coordinate on-site training with local support staff, resolve one-of-a-kind technical issues • Resolve customer problems where Liebert equipment is not meeting expectations – these problems may be application-related where the equipment is being asked to do something it wasn’t designed for and other technicians have failed to resolve the issue. Maintain positive relationships sales and customers by maintaining customer satisfaction with Liebert products • Coordinate, supervise and perform factory Start Up of key products • Participate on New Product Development (NPDP) teams: • Provide serviceability feedback to engineering during the design process • Review and contribute to technical training material • Review and contribute to technical manuals • Provide feedback to the factory for potential product quality and reliability issues • Informally train local support staff (including customer maintenance personnel, 3 rd party contractors, or Liebert associates) on how to maintain equipment after issues have been resolved • Provide telephone Diagnostic Engineering support during peak call periods when other Diagnostic Engineering resources are not available. Qualifications • High School Diploma or GED • 5 years experience with Liebert Precision Cooling Equipment plus 4-yr degree in HVAC Engineering or 10 years’ experience as a technician with Liebert Precision Cooling Equipment • EPA refrigerant license certification • Completion of all available Product Training Classes, especially iCOM, and new products • Excellent customer service, communication and diplomacy skills • Highly Proficient with electrical / electronic test equipment • Proficient with technical schematics and diagrams • ‘Craftsman’ level brazing skills • Ability to perform any repair or modification to Liebert precision cooling equipment • Ability to network the controls of major product lines (including DS, XD, CRV) and set up teamwork, lead-lag • Experience with CANBus communication • Ability to connect Liebert Precision cooling equipment with various building management systems (BMS) and knowledge of common BMS communication protocols • Familiarity / sensitivity to the Liebert product sales business model of Liebert / REP / Contractor / End User – IT Operator • Familiarity with the new DA125 and the principals of pumped refrigerant economization PHYSICAL & ENVIRONMENTAL DEMANDS • While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. • Extreme cold (below 32*) • Extreme heat (above 100*) • Noise Level (Medium / High need to shout to be heard) • Working around moving machinery (fork-lifts, tractors) • Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) • Work outdoors (no effective protection from weather) Working Conditions • 75% Travel is required. • Ability to work unusual hours such as weekend and nights based on customer requirements • May have on-call responsibility. • Driver’s license and passport are required • Must be at least 18 years old The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES • Customer Focus • Operational Excellence • High-Performance Culture • Innovation • Financial Strength OUR BEHAVIORS • Own It • Act With Urgency • Foster a Customer-First Mindset • Think Big and Execute • Lead by Example • Drive Continuous Improvement • Learn and Seek Out Development At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the State of Washington locality is between $104,280 to $130,295 per year—salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay (9 days), and 401k. Additional details about total compensation and benefits will be provided during the hiring process.

Perform and manage field commissioning procedures for electrical systems, including data centers and other mission critical facilities. Develop and execute commissioning scripts while maintaining strong client relationships and ensuring project schedules are met. | Candidates should have knowledge of electrical systems and commissioning standards, with a preference for those holding a commissioning certification. A Bachelor’s degree in engineering or equivalent experience is required, along with a minimum of five commissioning projects. | POSITION SUMMARY Electrical Reliability Services (ERS) is looking for talented Electrical Building Commissioning Engineers to join our Commissioning Group nationally. This exciting opportunity includes the ability to work remotely and has tremendous career growth opportunities. We offer continued professional development at our state-of-the-art training facility, competitive compensation, lucrative overtime pay, and excellent benefits that are above industry standards. ERS is a subsidiary of Vertiv (formerly Emerson Network Power). While ERS has been a leader in the commissioning of mission critical facilities for over a decade, Vertiv is committed to creating a world class Commissioning Group. This is a large-scale effort to provide comprehensive services to our current customers and to expand our commissioning services nationally and internationally. As part of its plan to grow the Commissioning Group, we have several exciting opportunities for all levels of experience for both Mechanical and Electrical Building Commissioning Engineers. Perform and manage field commissioning procedures for electrical systems, including moderately complex systems including data centers and other mission critical facilities. Manage and lead commissioning projects, as well as other commissioning engineers would be a plus. Be self-motivated and proactive on projects with limited supervision. Position is very mentally demanding and requires candidate to be self- aware. RESPONSIBILITIES Perform all aspects of commissioning of electrical power distribution system. Experience with generators, uninterruptible power systems, static switches, power distribution units, automatic transfer switches, switchgear with PLC/microprocessor control is preferred. Perform commissioning design reviews. Perform commissioning submittal reviews. Understand contract documents (i.e. drawings and specifications). Understand Sequence of Operation. Develop pre-functional, functional, and integrated systems commissioning scripts. Execute commissioning scripts. Track and report commissioning issues throughout the project. Develop and assemble final commissioning reports. Operate safely in a construction atmosphere performing commissioning operations. Play an important role in each commissioning project. Perform as lead on small or moderately sized commissioning projects. Be responsible for commissioning communications and updates. Insure project schedules are being met. Maintain strong client relationships. Provide some project management. QUALIFICATIONS Knowledge of ASHRAE commissioning industry standards and a Commissioning certification is preferred. Knowledge of the Leadership in Energy and Environmental Design (LEED) process for New Construction and Existing Buildings and LEED Accredited Professional is preferred. Knowledge and theoretical understanding of building electrical systems, including normal and emergency power distribution systems, critical power systems, generators, UPS’s and batteries, monitoring and alarm systems, automatic transfer switches, static switches, power distribution unit, metering, motor control centers, and interlocks. Background and experience in operation and maintenance of all types of switchgear through 600V class. Through the 15KV class preferred. Knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA. Plan, schedule, and perform work for mid to large size projects and program. Complete projects consistently on time and under budget. Cultivate effective relationships with existing and potential key clients, customers and contractors. Requires a high degree of communication, supervisory, and organization skills. Communicate effectively, in writing and verbally, with clients and peers. Communicate technical or project related subjects accurately via email. Performs well as part of a team of various groups and disciplines. Good judgment, dependable, performs on projects with technical expertise. Strong computer skills including editing, formatting in Microsoft Word and Excel, use of Internet for standards/products/ manufacturer research, and operation of computer-controlled test equipment. Willing to work flexible hours, weekends, holidays, and night work. Must be available for out-of-town travel of up to several weeks at a time. International travel may be required. Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds. Valid Driver’s License with clean driving record. All other duties as assigned. EDUCATION AND CERTIFICATIONS Graduate Bachelor Engineer (BSEE or BSME). -OR- Graduate of applicable Commissioning Technical Training and two years minimum same or similar work experience. At least (5) commissioning projects including Design, Construction, and Acceptance phase processes. -OR- High school education or equivalent and five years minimum same or similar work experience. At least (8) commissioning projects including Design, Construction, and Acceptance phase processes. PHYSICAL REQUIREMENTS Light Lifting (5 Ibs.-25 Ibs.) Medium Lifting (30 Ibs. – 45 Ibs.) Heavy Lifting (over 50 Ibs.) Frequent Standing Frequent kneeling / crawling / stooping Frequent bending / twisting Frequent climbing (stairs, ladders) Frequent driving (car, van, truck) ENVIRONMENTAL DEMANDS Extreme cold (below 32*) Extreme heat (above 100*) Noise Level (Medium / High need to shout to be heard) Working around moving machinery (fork-lifts, tractors) Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) Work outdoors (no effective protection from weather) TRAVEL TIME REQUIRED Minimum 50% The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying for or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #ERS #LI-HR1

Perform and manage commissioning procedures for mechanical systems, including chilled water systems and air distribution systems. Lead commissioning projects and maintain strong client relationships while ensuring project schedules are met. | Candidates must have a Bachelor’s degree in engineering or equivalent experience with a minimum of five commissioning projects. Knowledge of ASHRAE standards and building mechanical systems is preferred. | POSITION SUMMARY Electrical Reliability Services (ERS) is looking for talented Mechanical Building Commissioning Engineers to join our Commissioning Group nationally. This exciting opportunity includes the ability to work remotely and has tremendous career growth opportunities. We offer continued professional development at our state-of-the-art training facility, competitive compensation, lucrative overtime pay, and excellent benefits that are above industry standards. ERS is a subsidiary of Vertiv (formerly Emerson Network Power). While ERS has been a leader in the commissioning of mission critical facilities for over a decade, Vertiv is committed to creating a world class Commissioning Group. This is a large-scale effort to provide comprehensive services to our current customers and to expand our commissioning services nationally and internationally. As part of its plan to grow the Commissioning Group, we have several exciting opportunities for all levels of experience for both Mechanical and Electrical Building Commissioning Engineers. Mechanical Commissioning Engineer: Perform and manage commissioning procedures for mechanical systems, including moderately complex systems and data centers and other mission critical facilities. Manage and lead commissioning projects, as well as other commissioning engineers would be a plus. Be self-motivated and proactive on projects with limited supervision. Position is very mentally demanding and requires candidate to be self- aware. RESPONSIBILITIES Perform all aspects of commissioning of mechanical systems including chilled water systems, air distribution systems, AC Systems, and building controls system. Perform commissioning design reviews. Perform commissioning submittal reviews. Develop commissioning forms, specifications, and plans. Perform commissioning design reviews. Perform commissioning submittal reviews. Understand contract documents (i.e. drawings and specifications). Understand Sequence of Operation. Develop pre-functional, functional, and integrated systems commissioning scripts. Execute commissioning scripts. Track and report commissioning issues throughout the project. Develop and assemble final commissioning reports. Operate safely in a construction atmosphere performing commissioning operations. Play an important role in each commissioning project. Perform as lead on small or moderately sized commissioning projects. Be responsible for commissioning communications and updates. Insure project schedules are being met. Maintain strong client relationships. Provide some project management QUALIFICATIONS Minimum Qualifications: Graduate Bachelor Engineer (BSEE or BSME). -OR- Graduate of applicable Commissioning Technical Training and two years minimum same or similar work experience. At least (5) commissioning projects including Design, Construction, and Acceptance phase processes. -OR- High school education or equivalent and five years minimum same or similar work experience. At least (8) commissioning projects including Design, Construction, and Acceptance phase processes. Preferred Qualifications: Knowledge of ASHRAE commissioning industry standards and a Commissioning certification is preferred. Knowledge of the Leadership in Energy and Environmental Design (LEED) process for New Construction and Existing Buildings and LEED Accredited Professional is preferred. Knowledge and thorough understanding of building mechanical systems, chilled water systems, air distribution systems, AC Systems, building controls system, Glycol based systems, and boilers. Background and experience in operation and maintenance of mechanical equipment. Plan, schedule, and perform work for mid to large size projects and program. Complete projects consistently on time and under budget. Cultivate effective relationships with existing and potential key clients, customers and contractors. Requires a high degree of communication, supervisory, and organization skills. Communicate effectively, in writing and verbally, with clients and peers. Communicate technical or project related subjects accurately via email. Performs well as part of a team of various groups and disciplines. Good judgment, dependable, performs on projects with technical expertise. Strong computer skills including editing, formatting in Microsoft Word and Excel, use of Internet for standards/products/ manufacturer research, and operation of computer-controlled test equipment. Willing to work flexible hours, weekends, holidays, and night work. Must be available for out-of-town travel of up to several weeks at a time. International travel may be required. Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds. Valid Driver’s License with clean driving record. All other duties as assigned. PHYSICAL REQUIREMENTS Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test sets. Valid Driver’s License. TRAVEL TIME REQUIRED 50% Education and/or Experience Graduate Engineer BSEE or BSME and no experience. OR Graduate of applicable Electrical Technical School or Military equivalent and three years minimum same or similar work experience. OR High school education or equivalent and four years minimum same or similar work experience. Knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA. Passed NETA (National Electrical Testing Association) exam. Strong background and experience in all types of switchgear testing through the 15 kV class. Good theoretical understanding of electrical power systems. Communicate effectively, in writing and verbally, with clients and peers. Good judgment, dependable, supervises projects with technical expertise and good business management skills. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment. Willing to work flexible hours, weekends, holidays, and night work. Must be available for out of-town and international travel of up to several weeks. The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #ERS #LI-HR1