9 open positions available
Generate retail sales, understand customer needs, and promote Verizon products and services. | High school diploma or GED, at least one year of relevant experience, and willingness to work flexible hours. | When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect: Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. Learn and uncover customers' needs by creating connections and asking the right questions. Position product insights and solution recommendations to provide customers with a complete top-down sales solution. Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions. Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory. Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services. Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events. We’re hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance. Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered! Best in class medical, dental, and vision Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives Five weeks of paid time off (vacation, holidays, personal days) 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off) Up to $8K per year in tuition assistance Discounts up to 50% off on Verizon products and services Additional employee discounts on attractions, automotive, travel and more. This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you’ll be able to apply your skills while elevating your career. What we’re looking for... You’ll need to have: High school diploma or GED. One or more years of relevant experience required, demonstrated through work experience and/or military experience. Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance). Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods. Even better if you have one or more of the following: Experience working in a commission-based environment. Demonstrated sales experience communicating with customers to find solutions. Customer service experience. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. After you apply… You may be required to take an assessment. It takes about 19 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. Where you’ll be working In this worksite-based role, you'll work onsite at a defined location(s). Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. This is a commission based position with the potential to earn more. You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. Our credo is at the core of the V team culture View our benefits
Identify and develop new business opportunities, manage customer relationships, and promote Verizon's technology solutions. | Requires 4+ years in outside sales, prospecting, negotiation, and familiarity with CRM tools; a bachelor's degree or equivalent experience. | When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business solutions that support our technology evolution and change the way businesses connect. Whether you're continuously hunting and prospecting for new business or growing existing accounts, you'll consult with customers to identify their business challenges and recommend tailored solutions to solve them and ultimately deliver a powerful return for customers while improving their business and growing our revenue. Identifying, developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns and modern social selling techniques. Gaining new business and incremental revenue to meet sales targets. Retaining, managing and growing the existing customer base. Coordinating with support partners to educate and excite customers about how they can leverage innovative business solutions. Proactively establishing, building and maintaining relationships with key decision makers. Effectively presenting and creating multi product solution opportunities. Confidently demonstrating a knowledgeable understanding of wireless and mobility products and groundbreaking integrated software solutions to be able to successfully promote and position products including: Cloud, Security, ISP, VoIP and Google platforms. Tracking and reporting progress through the consistent use of a variety of sales force automation tools. This position will support a sales territory that will require travel in and around the Vancouver, Washington area. This position is a mobile working model, the majority of time will be spent out in the field for in-person meetings and customer visits, etc. Whether you're early in your career or a seasoned sales professional, join today and earn a competitive lucrative salary, which includes base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales incentives. Compensation varies by geography and performance and experience. Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered! Best in class medical, dental and vision Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both. Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making through automation, predictive analysis, and personalized customer approach. Providing you with a competitive edge and leverage to boost your own success and career growth. Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days) 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off) Up to $8k per year in tuition assistance Expand your knowledge through various industry certifications through Verizon’s Get Certified program Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more. From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically Too good to be true? Come see for yourself! From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career. What we’re looking for... You’re a self-motivated person who thrives on crafting the right solution to solve a client’s problems. And you are great at explaining how complex technology can solve everyday business problems in a language people understand. Cold-calling feels like a sport to you because meeting new people and discovering their needs is what you enjoy. People seek you out for advice and counsel. You seek to win and take the initiative to close deals and help others around you. You act with integrity. You know that when the team wins, we all win. You’ll need to have: Bachelor’s degree or four or more years of work experience. Four or more years of relevant experience required, demonstrated through work experience and/or military experience. Experience in outside sales, prospecting and negotiation. Willingness to work in a mobile working model with travel within your assigned geographic sales territory. Expected travel may be up to approximately 50% of the time. Valid driver’s license. Even better if you have one or more of the following: A degree - Associates or Bachelor's Degree or certifications/college courses. Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting/cold calling. Technology sales and educational experience i.e. SaaS sales experience, CRM, SalesForce or other client management tools, social media, etc. Strong presentation skills in a face to face and virtual environment. Experience in building and maintaining business relationships with all levels of client organizations. Ability to work in a fast-paced, self-directed, entrepreneurial environment. Ability of managing time and prioritizing tasks to accomplish goals. Ability to implement feedback and tailor your approach for success. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $53,000.00 - $92,000.00. You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. Our credo is at the core of the V team culture View our benefits
Designing and presenting technical solutions to clients, developing business cases, and managing technical program plans. | Requires 6+ years of experience in selling technical solutions, technical design/engineering knowledge, and a valid driver's license. | When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... Partnering with the sales team, you’ll understand customer needs and craft the best package of our services from data and voice. Your toolkit will also include security, IT, mobility, and professional managed services – all to help customers run their businesses smarter, safer, and faster. You will be focused on the technical aspect of solutions for new business customers. The goal will be to deliver the best technical solutions along with the best customer service. • Understanding customer business challenges. • Developing the solution and designing the architecture to solve the customer need. • Establishing business cases and helping customers choose our solution. • Drafting agreements with pricing, service commitments, and technical specifications. • Making and managing technical program plans that will deliver on promises. • Growing new business and existing accounts. • Successful completion of motor vehicle report check is required. What We’re Looking For... You’re inquisitive, resourceful, and relate well to all people. Your active listening coupled with your analytical mentality ensure that customers feel that they get what they need to move forward. With your technical savvy and business perspective, you understand how to communicate the value of complex solutions in language people can understand. Client service is your middle name. You know that the individual and team success will only be achieved with customer success. You’ll Need To Have • Bachelor’s degree or four or more years of work experience. • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. • Experience selling technical solutions. • A valid driver’s license. • Eligibility to pass Motor Vehicle Record check. • Willingness to travel. Even better if you have one or more of the following: • Technical design and engineering experience. Ideally, communications or networks. • Knowledge of wireless services and benefits of data, voice, cloud, managed services IT, security, and/or mobility solutions. Ideally, M2M exposure. • Negotiated and contracted for complex technical solutions. • Created detailed project plans covering technical specifications and requirements, and milestones for complex technical solutions. • Worked on a sales team and met challenging sales targets. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits And Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
Generate retail sales by engaging customers, providing product insights, closing sales, and developing through ongoing training. | High school diploma, 1+ year relevant experience, willingness to work flexible hours, and bilingual fluency in Spanish. | When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... As a full-time Verizon Retail Sales Associate in the mobile department at a National Retailer, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our National Retailer locations. Here's what you can expect: • Ability to approach customers who aren’t necessarily shopping in the mobile area to share the latest promotion Verizon is offering. • Generate retail sales by using your passion for cutting-edge technology and customer service to expand the Verizon network. • Learn and uncover customers' needs by creating connections and asking the right questions. • Position product insights and solution recommendations to provide customers with a complete sales solution. • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions. • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory. • Regularly interacts with internal and external partners on matters concerning several functional areas, divisions, and/or customers. • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services. We’re hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $15 to $20 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $10,000 or more in individual-based commissions, giving you the chance to earn a total of $59,000 to $67,000+ annually. Compensation varies by geography, hours worked, and performance. Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered! • Best in class medical, dental and vision • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both • $2,500 stock grant per year, part of Verizon's Stock Together award program • Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives • Five weeks of paid time off (vacation, holidays, and personal days) • 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off) • Up to $8k per year in tuition assistance • Discounts up to 50% off on Verizon products and services • Additional employee discounts on attractions, automotive, travel, and more This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you’ll be able to apply your skills while elevating your career. What we’re looking for... You’ll need to have: • High school diploma or GED. • One or more years of relevant experience required, demonstrated through work experience and/or military experience. • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance). • Openness to pick up and earn more income, typically during the summer months, November through December, and/or during peak vacation periods. • fluency in Spanish Even better if you have one or more of the following: • Experience working in a commission-based environment. • Demonstrated experience communicating with customers to find solutions. • Customer service experience. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Bilingual fluency in English and the following language(s) are required: Spanish Where you’ll be working In this worksite-based role, you'll work onsite at a defined location(s). Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. This is a commission based position with the potential to earn more. The starting base pay rate for the location listed on this job requisition is: $17.31 per hour.
Develop and maintain large account relationships, tailor wireless solutions to customer needs, and meet sales targets while traveling extensively. | Bachelor’s degree or equivalent experience, 6+ years in relevant sales or account development roles, valid driver’s license, and willingness to travel up to 75%. | When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... As a member of the Verizon WCP IoT Sales team, you'll play a crucial role in helping our valued customers drive their businesses forward. As a trusted advisor, you'll leverage your expertise to solve complex business challenges and create significant value for both Verizon and our clientele. By expertly tailoring and bundling Verizon Enterprise's wireless solutions, you'll become a subject-matter expert, providing your customers and colleagues with innovative solutions that meet their unique needs. Your role is pivotal in establishing Verizon as the preeminent business partner, solidifying long-lasting and mutually beneficial relationships with our accounts. What We’re Looking For... You enjoy creating novel solutions to the complex business problems our customers face. You work closely and are agile when customer needs change. You can take the complex technical stuff and talk to fellow techies and business users in ways they both understand. You’ll Need To Have • Bachelor’s degree or four or more years of work experience. • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. • Account development experience. • Valid driver’s license. • Willingness to travel up to 50% - 75%. Even better if you have one or more of the following: • Capability and drive to meet or exceed challenging sales targets. • Experience developing large multinational and Fortune 500 account relationships. • Strong communication skills to effectively position new ideas. • Persuaded and negotiated to create desired outcomes. • Balanced multiple competing priorities in a multifaceted environment. • Experience selling complex wireless solutions to Fortune 500 clients. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits And Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $110,500.00 - $212,000.00. The annual salary range for the Colorado location(s) listed on this job requisition based on a full-time schedule is: $121,500.00 - $212,000.00. Verizon will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Manage transportation carrier reporting and shipments, analyze and improve shipping processes, lead cost-saving initiatives, and support supply chain projects with onsite distribution center presence. | Requires at least 3 years of relevant experience, project leadership skills, reporting and data analysis capabilities, and preferably a degree in supply chain or business. | • Haslet, Texas • Alburtis, Pennsylvania Job ID: R-1082694 Apply prior to the end date: September 12th, 2025 When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... Support all activity related to fulfillment for Network orders shipping from our outsourced Distribution Centers. Act as primary liaison between Verizon and transportation carriers, tracking/monitoring and reporting on Network Transportation (inclusive of RAN, Fios/Core, Dedicated Fleet, VBG) shipments. Analyze and identify operational and cost savings opportunities related to shipping processes and transportation. Responsible for claims management, enhancing end customer experience, and reducing carrier’s time in transit. Responsible for identifying, developing and modifying transportation reports for Supply Chain ensuring all information is accurate. Support various Supply Chain projects related to Distribution and transportation. Onsite presence in the distribution centers to support written assessments for management that detail findings. • Managing transportation carrier reporting to ensure Network orders are shipped and delivered to meet the customers expected delivery times/dates and contractual service levels. • Facilitating and attending weekly/monthly calls providing the transportation carrier’s updates on weekly order trending, order volume changes and discrepancies issues that have occurred, implementing corrective action to avoid further issues. • Overseeing the daily flow of Network orders. Ensure best-cost transportation methods are arranged to meet the expected delivery times and Verizon security requirements. Analyze transportation data and identify opportunities to improve operational processes and reduce transportation cost. • Leading implementation of these improvements. • Developing and maintaining accurate weekly and monthly reporting of carrier performance, freight expenditure, ordering patterns and transportation cost for expedited shipments. • Identifying and resolving any reporting discrepancies. • Developing new transportation reports to align with continually changing business directives. • Tracking and monitoring transportation carrier loss/damage percentages and dollars as well as claim reimbursement. • Facilitating and supporting various Network special projects and initiatives. Observe warehouse shipping processes and identify opportunities for business efficiencies. What we’re looking for... You are a process person and you like when things run smoothly, but when they don’t, you’ll calmly find a good solution and then re-engineer the process to improve it for next time. People know you as the planner and organizer of the group. No balls drop on your watch as you juggle lots of different priorities because you keep track of all the details. You work well with lots of different kinds of people and know how to flex your style to suit the situation. You prefer a fast-paced environment with new challenges each day. You’ll need to have: • Three or more years of relevant experience required, demonstrated through work experience and/or military experience. • Experience leading projects and handling multiple tasks to meet required deadlines on time. • Experience creating and analyzing reporting trends and performance. Even better if you have one or more of the following: • A degree in Industrial Engineering, Supply Chain, or Business. • Masters degree. • Warehouse, distribution, fulfillment center, or supply chain experience. • Experience managing all modes of transportation. • Effectively embraces change and adapts to current business needs. • Excellent computer skills, including all MS Office products. • Strong organizational, interpersonal and follow up skills. • Ability to identify and resolve problems effectively. • Strong customer service skills required with internal customers. • Works well independently and with team members. • Ability to communicate effectively throughout multiple levels of the organization. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. 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Design and propose enterprise business solutions in collaboration with senior IT and business executives, supporting new business capture and coordinating internal and external resources. | Bachelor’s degree or equivalent experience, 6+ years in relevant enterprise solution sales or consulting, with experience in designing, selling, or consulting on technical enterprise business solutions. | When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... You’ll be crafting solutions to help the biggest names in business work quicker and smarter. In collaboration with senior IT and business executives, you’ll identify and develop end-to-end enterprise solutions to enable our customers to realize their goals. Supporting the capture of new business opportunities, architecting solutions, coordinating internal resources, and acting as a trusted business partner will be your charter. You’ll also work with our Global Enterprise Expansion Channel Program partners to build and implement these solutions. You’ll enable our customers to see what’s possible to make their businesses run better, faster, and smarter. • Understanding customer business challenges, goals, and environment. • Designing the right package of solutions and services to meet the customer need. • Writing proposals and supporting the contracting process—ensuring that all technical needs along with legal and compliance needs are all satisfied. • Incorporating internal and third party suppliers as appropriate to meet the customer need. • Ensuring the feasibility of the proposed solution with the delivery and product teams. • Building and communicating the value proposition with client executives and key partners. What We’re Looking For... You appreciate how technology can transform organizations and the ways they do business. You are up-to-date on the latest technology trends but you also bring a broader business perspective. Multi-tasking comes naturally and you thrive in a fast-paced environment that requires you to collaborate with multiple functions and partners to bring a concept to life. By flexing your style to each person and situation, you build rapport and gain trust of others. You have an ability to convey complex ideas in a straightforward manner and to inspire people to think about new possibilities. You’ll Need To Have • Bachelor’s degree or four or more years of work experience. • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. • Sold, designed, or consulted on technical enterprise business solutions. Even better if you have one or more of the following: • Master’s degree in engineering, computer science or other technical discipline. • Designed IT and/or managed telecommunications solutions. Ideally, from concept development through implementation. • Proposed, sold, and/or implemented large complex enterprise-wide technology solutions to Fortune 500 companies. Ideally, “big 5” consulting experience. • Project managed large scale complex enterprise-wide technology solutions. • Built business cases incorporating cost analysis and ROI. • Experience in the development and implementation of one or more of the following: data and IP services (VoIP, MPLS, VPN, Internet), managed network services (LAN, WAN, content delivery, WLAN, managed IP PBX), managed security solutions (firewall, proxy, VPN), managed mobility Solutions, data center outsourcing (cloud, application hosting, managed storage), call center technologies (ACD, IVR, customer portal, WFM), or IT applications management (SOA, web services, RTE). #vesqbr If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits And Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $124,500.00 - $239,000.00. The annual salary range for the Colorado location(s) listed on this job requisition based on a full-time schedule is: $124,500.00 - $217,000.00. The annual salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule is: $137,500.00 - $239,000.00.
Lead strategy and execution of call routing and IVR experience for Verizon's V2B Inside Sales teams, managing multiple projects to improve customer experience and operational efficiency. | 6+ years relevant experience, expertise with Cisco ICM/UCCE and Avaya IVR or Google CCAI, scripting experience in Cisco ICM, strong technical and project management skills, and a bachelor's degree or equivalent experience. | When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You'll Be Doing... As Senior Manager, you'll lead the strategy for the Call Routing and Interactive Voice Response (IVR) experience within Verizon's Virtual-to-Business (V2B) Inside Sales teams. This highly impactful role demands significant expertise, the ability to manage multiple complex projects, meet critical deadlines, prioritize efficiency, and relentlessly focus on improving the customer experience. Supported V2B Workgroups • Blended: This team handles a blend of inbound and outbound calls. • Digital Chat: This team primarily manages customer interactions via digital chat, with scheduled time for outbound calls. • Vendor: Our vendors manage diverse call volumes, including blended, digital-only, and outbound-only interactions. Key Responsibilities • Serve as the single point of accountability for all Call Routing strategies within the V2B Organization, leading projects from ideation to completion. • Have a deep understanding of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Intelligent Contact Management (ICM) architecture and functionalities • Experience creating, modifying, and scheduling call routing scripts within the Cisco ICM environment • Being proficient in troubleshooting ICM and UCCE environments • Writing Cisco ICM Scripts to define how calls are routed within our contact center environment. • Develop and execute comprehensive call routing and IVR strategies, incorporating Computer Telephony Integration (CTI), Google Contact Center AI (CCAI), Outbound Dialers and other systems to maximize efficiency, minimize misdirected calls/transfers, and ultimately enhance revenue and customer experience. • Research, evaluate, and implement optimal call routing methodologies to ensure efficient queue management, superior customer experience, and alignment with key business outcomes and revenue goals. • Being able to put business routing needs into a technical design and request for GTS to code. • Analyze and optimize existing call routing flows, developing strategic roadmaps for improvements and ensuring seamless cross-functional execution. • Build compelling business cases for IVR and Call Routing enhancements, leveraging data to quantify revenue generation and cost savings. • Design and define the end-to-end IVR experience across multiple enterprise partners and workgroups, collaborating closely with Rourint and Workforce Planning teams. What we’re looking for… You're a strategic thinker with a passion for optimizing customer interactions and driving business results. You're adept at data analysis and financial modeling, and a highly organized and detail-oriented multitasker, able to deliver precise and accurate results even under tight deadlines. You have strong technical skillset in Cisco ICM/UCCE, practical scripting experience in real-world environments, a solid grasp of contact center operations. You’ll Need To Have • Expertise in Engineering, Planning, and/or Operations, particularly with Avaya IVR, Cisco UCCE, or Google CCAI platforms. • Exposure to scripting or programming languages like Python or Perl • Bachelor’s degree or four or more years of work experience. • Six or more years of relevant experience in technical or project management, demonstrated through work, military experience, or specialized training. Even better if you have one or more of the following: • Proven experience leveraging Call Center metrics (e.g., AHT, FCR, Abandonment Rate, Transfer Rate) to optimize IVR design and call routing strategies for improved customer experience and operational efficiency. • Demonstrated ability in strategic decision-making and complex problem-solving. • Experience managing expense and/or capital projects, demonstrating strong financial acumen. • Proficiency with data analysis tools such as GCP, SQL, VBA, Tableau, Thought Spot, SSMS, Teradata, etc. • Demonstrated ability to make independent, data-driven decisions in alignment with company policies, practices, and project requirements. • Experience identifying, creating, and presenting compelling business cases, leveraging innovative research and operational approaches. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits And Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $104,500.00 - $200,000.00. The annual salary range for the Colorado location(s) listed on this job requisition based on a full-time schedule is: $115,000.00 - $200,000.00. The annual salary range for the Maryland location(s) listed on this job requisition based on a full-time schedule is: $115,000.00 - $200,000.00.
Collaborate with sales and customers to identify business opportunities, design and recommend integrated technical solutions, manage technical relationships, and lead technical presentations and proof-of-concept work. | Bachelor’s degree or equivalent experience, 4+ years in tech industry with pre-sales or consulting experience, expertise in scalable distributed systems, LAN/WAN infrastructure, networking concepts, security knowledge, and willingness to travel. | When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... Exciting opportunities exist within the Verizon Global Presales Engineering organization. As a Solutions Architect, you will be an integral part of a talented team collaborating with our clients’ on their Digital Transformation. You play a meaningful role in building long-term business relationships within assigned enterprise accounts. This is a high-impact role working closely with the Sales team and customers to identify and qualify opportunities and design solutions to address customer business challenges. At Verizon, we do much more than sell technology. We deliver groundbreaking solutions that improve the agility, productivity and global reach of businesses. We lead. Others follow. No-one can match our capability to design, build and operate integrated global networks, cutting-edge information systems and mobile technologies. Are you ready to improve a best in class enterprise sales team that thrives on teamwork and collaboration? Can you see yourself delivering technology and innovative solutions that connect people the world over and transform the way communities live, work and play? Do you want to change the way the world works? Welcome to Verizon – a company you can be proud to represent and be a part of. We’re a leader in transforming enterprises, including 97% of the Fortune 1000. We’re also a business that invests in its people. So as you contribute to our business, we’ll make sure you grow. And get the rewards you deserve. Competitive salaries are enhanced by plenty of incentive awards for sales performance. You will seek to build deep, consultative technical relationships with your customers, effectively becoming a trusted adviser. An SA is ideally positioned to understand the customer's high-level objectives and match these to Verizon solutions in order to satisfy business and technical requirements. • Being an integral part of a team to identify and qualify business opportunities and develop the strategy to resolve technical matters. • Recommending integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution using best practices. • Owning the technical relationship with Verizon customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources. • Working directly with customers to create solutions and use cases that leverage Verizon product integrations that generate business value. • Articulating the Verizon Enterprise vision on technologies and solutions towards the Client; positions Verizon Enterprise as thought leader on key technological developments. • Leading prioritization of Customer solution / technical requirements and champions resolution of solution / product gaps internally (also towards Product Groups). • Developing individual skill set and expand product knowledge to maximize value and to deliver quality services to our clients. • Traveling to Client sites, conferences, and other related events as required. What We’re Looking For... You’ll need to have: • Bachelor’s degree or four or more years of work experience. • Four or more years of relevant experience required, demonstrated through work experience and/or military experience. • Four or more years of experience in the tech industry, pre-sales, customer-facing, consulting or other relevant technical experience. • Experience architecting and developing software or infrastructure for scalable, distributed systems. • Experience architecting and developing LAN/WAN or large infrastructure and network solutions for enterprise customers. • Experience with networking concepts including: software defined networking, routing, VPNs, load balancers, and firewalls. • Knowledge of data and information security - especially as it relates to issues within businesses. • Experience in two or more of the following areas: Software Defined Networking (SDN), IT infrastructure and systems security, cloud or network systems management, and business continuity. • Willingness to travel. • Valid driver's license. Even better if you have one or more of the following: • MA/MS degree in engineering or computer science. • Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud/IT technology space. • Experience running multiple projects or deals under tight timelines. • Security, architecture, and industry certifications such as AWS Solution Architect, Certificate of Cloud Security Knowledge (CCSK), CompTIA Security+, Cisco Certified Design or Network Associate, ITIL Foundations, or similar. • Experience implementing or designing two or more of the following: Data and IP Services Managed Operations; Security Services; Call Center Technologies and or IT Applications Management. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits And Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $115,500.00 - $202,000.00. The annual salary range for the Colorado location(s) listed on this job requisition based on a full-time schedule is: $115,500.00 - $202,000.00.
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