Veracity Insurance

Define and own product vision, strategy, and roadmap; champion customer needs; leverage AI technology; lead cross-functional execution; influence and inspire stakeholders. | 6+ years product management experience, strong collaboration with engineering and design, analytical and strategic thinking, excellent communication, and demonstrated AI product experience. | At Veracity, we aim to be a different kind of insurance partner – one that is free from outside investors, venture capital, or the pressures of a corporate parent. Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution. We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies. We’re growing fast and want you to be a part of it! We’re seeking a talented, detail-oriented Product Manager (Remote/Hybrid) to join our team. Reporting to the Manager of Product Managers this role will be responsible for driving product vision, strategy, and execution for a defined customer segment (Food & Beverage or Entertainment). This role is central to shaping growth initiatives, championing customer needs, and leveraging technology (including AI) to deliver differentiated value. The ideal candidate is a strategic thinker, customer advocate, and collaborative leader who thrives at the intersection of business, design, and technology. Key Responsibilities Define and Own Product Vision, Strategy & Roadmap Set and articulate the product vision, strategy, and roadmap for your segment, ensuring alignment with overall business objectives Translate company strategy into actionable initiatives with measurable success metrics Continuously assess market trends, competitive dynamics, and customer feedback to refine priorities and maintain relevance Be the Voice of the Customer Champion customer needs by grounding product decisions in research, feedback, and data-driven insights Balance customer advocacy with business goals and technical feasibility to deliver practical, high-impact solutions Influence stakeholders by crafting compelling customer narratives that inform and shape strategic priorities Leverage Technology—with an Emphasis on AI Partner with engineering and data teams to identify and apply AI-driven solutions that create differentiated customer value Stay ahead of emerging technologies to inform long-term product opportunities Lead Cross-Functional Execution Collaborate with engineering, design, data, and marketing teams to deliver high-quality, successful product launches Translate strategic vision into detailed requirements and user stories that empower teams to execute effectively Drive alignment across stakeholders, minimizing friction and accelerating decision-making Influence & Inspire Act as a strategic leader, inspiring peers and executives with vision, insight, and thought leadership Clearly communicate product vision, progress, and impact across the organization Foster excitement and engagement internally around the team’s work and achievements Requirements and Qualifications BA/BS degree (advanced degree preferred) with 6+ years of product management experience leading cross-functional teams and complex product lifecycles Proven ability to collaborate with engineering and design to build and ship successful software products Strong analytical, problem-solving, and data-driven decision-making skills Excellent communication and stakeholder management skills with the ability to influence, align, and inspire teams across all levels Strategic thinker with a track record of accountability and delivering results Demonstrated ability to leverage AI to shape product strategy, features, and customer experiences Perks Health, dental, and vision plans Amazing work-life balance with 4 weeks of Paid Time Off 10 Paid Company Holidays with 2 floating holidays 401K Programs with employer match Personal assistance programs for support in a healthy personal and work life Why Veracity? Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to: Engage in groundbreaking projects that are reshaping the insurance landscape Collaborate with a group of dedicated, like-minded professionals Experience a culture that prioritizes growth and development Compensation Range: $100k/yr - $125k/yr We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. If you need accommodation, please let us know during the interview process.

Maintain and optimize HubSpot CRM data integrity, support workflow automation, troubleshoot issues, and collaborate on CRM enhancements. | 1-3 years of HubSpot or comparable CRM experience, strong data management skills, analytical problem-solving, and preferably HubSpot certifications. | At Veracity, we aim to be a different kind of insurance partner – one that is free from outside investors, venture capital, or the pressures of a corporate parent. Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution. We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies. We’re growing fast and want you to be a part of it! We are seeking a skilled, forward-thinking, and detail-oriented HubSpot Support Specialist to partner with our CRM Administrator in maintaining, optimizing, and advancing our HubSpot CRM platform. This remote role requires a process-driven professional with the ability to understand both the technical execution and the strategic impact of HubSpot’s integration with other business systems. In this role, you will ensure data integrity, support workflow and automation development, and leverage HubSpot’s AI and advanced capabilities to streamline processes, enhance decision-making, and drive business value. Key Responsibilities • Support ongoing data hygiene, including de-duplication, normalization, and historical data cleanup • Monitor and maintain data accuracy across HubSpot and integrated systems • Identify data inconsistencies, recommend solutions, and execute fixes in partnership with the CRM Administrator • Assist in designing, testing, and deploying workflows and automations to streamline sales, marketing, and service processes • Help build AI-driven efficiencies in HubSpot, including predictive analytics, engagement tools, and process optimization • Document and maintain workflow logic to ensure clarity, transparency, and scalability • Provide day-to-day user support by troubleshooting and resolving issues within HubSpot • Collaborate with teams to gather requirements and translate them into CRM enhancements • Assist with role-based permissions, property management, and object configuration under the guidance of the CRM Administrator • Partner with the CRM Administrator to understand HubSpot’s integration with other business systems (e.g., ERP, marketing automation tools, customer support platforms) • Help test, monitor, and maintain integrations to ensure reliable and consistent data flow • Identify and escalate cross-platform issues or risks that could impact business processes • Required to perform other duties as requested, directed, or assigned Requirements and Qualifications • Bachelor’s degree in Business, Marketing, Information Systems, or a related field, or equivalent experience • 1–3 years of hands-on experience with HubSpot CRM or a comparable system • Strong attention to detail with proven ability to manage and maintain large datasets • Excellent analytical and problem-solving skills, with the ability to identify trends, troubleshoot issues, and propose efficient solutions • Strong organizational and communication skills, with the ability to collaborate effectively across technical and non-technical stakeholders • Ability to see the big picture and understand how system changes impact broader business processes and integrations • Experience with HubSpot AI tools and advanced capabilities • Experience with system integrations (e.g., Zapier, APIs, or native connectors) preferred • HubSpot certifications (e.g., Marketing Software, Sales Software, Operations Software) preferred • Commitment to continuous learning, staying updated on HubSpot features, updates, and best practices Perks • Health, dental, and vision plans • Amazing work-life balance with 4 weeks of Paid Time Off • 10 Paid Company Holidays with 2 floating holidays • 401K Programs with employer match • Personal assistance programs for support in a healthy personal and work life Why Veracity? Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to: • Engage in groundbreaking projects that are reshaping the insurance landscape • Collaborate with a group of dedicated, like-minded professionals • Experience a culture that prioritizes growth and development Compensation Range: $60k/yr - $75k/yr We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. If you need accommodation, please let us know during the interview process.

Manage product marketing efforts including market and competitive research, product positioning, performance reporting, and coordinating with marketing and product teams to drive product success. | Bachelor’s degree and 2-4 years marketing/project management experience with strong digital marketing knowledge, data analysis skills, strategic thinking, and excellent communication. | At Veracity, we aim to be a different kind of insurance partner – one that is free from outside investors, venture capital, or the pressures of a corporate parent. Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution. We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies. We’re growing fast and want you to be a part of it! We’re seeking a talented, humble, hungry, smart, and proactive Product Marketing Manager to join our team remotely. Reporting to the Lead Product Marketing Manager the Product Marketing Manager (PMM) is a critical member of Veracity’s “4Ps” strategic team consisting of the Product Owner, Program Manager, Product Lead, and Product Marketing Manager. The objective for all PMMs is to achieve product performance goals, initiative success, and to contribute significantly to overall company goals through the performance of assigned products. PMMs are assigned to specific products/product lines and are responsible for having a thorough understanding of the assigned product’s/program’s features/benefits/exclusions. They are also responsible for co-creating and having a comprehensive understanding of the target audience for assigned products, the competitive landscape for assigned products, how to best position these products in the overall market and competitive landscape, and regularly report on the success or failure of assigned products, the initiatives supporting their products’ success, and other related efforts. Part strategist, part brand manager, part consultant, and part orchestra conductor /general contractor, PMMs are personally responsible for fulfilling a portion of the Market & Competitive Analysis, Growth Proposals, and frequently create business cases for new initiatives as well as report on both product performance and initiative success. PMMs bear ultimate responsibility for product performance, have a specific responsibility for overall new policy growth, and must coordinate well with others to ensure overall product success and any/all efforts that contribute to both assigned product goals and overall company goals. Key Responsibilities Conduct market research with 4Ps members and other supporting staff to find answers about consumer requirements, habits and trends, market sizing, etc. Conduct competitive research with 4Ps members and other supporting staff to discover product features, product opportunities, pricing options, competitor competencies/deficiencies, etc. Regularly report to stakeholders on product performance, including an analysis of reasons for success or failure, with specific (but not sole) focus on the new customer acquisition funnel Assist stakeholders and executives in the creation of annual product performance forecasts using sound data practices and analysis, historical and forward-looking insights, and any supporting tools/personnel Assist resource managers and others in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies Where necessary, plan, organize, and execute or oversee the execution of various audience feedback systems including but not limited to focus groups, surveys, site surveys, and polls Coordinate with all Marketing leaders and resource managers to ensure ancillary channel strategies, campaigns, and efforts are appropriately supportive of overall product needs Both coordinate and contribute to a first-class Community of Practice for PMMs that is focused on setting and achieving role-based goals that support department and company goals, sharing best practices, findings, and positive test or initiative results that might be of use across other products, and focuses on how to best get alignment across the 4Ps team, at-large Marketing team, and other relevant stakeholders Consistently be a champion of the customer and the customer experience through first-hand knowledge and by hearing the voice of the customer through other staff members including Product Leads and other support staff, including but not limited to CSR and Partnerships team members Oversee, personally orchestrate, and assist resource managers in ensuring an effective and smooth handoff of new products that are transitioned from the New Product Development team to the Marketing team Personally create and professionally represent Initiative Success Plans (ISPs) that outline a potential effort’s resource need, returns, metrics, business case, supporting staff, etc. as well as provide feedback on ISPs authored by others including other 4P strategic team members, resource managers, support staff, etc. Provide feedback, insights, and ideas to the VP of Marketing, Resource Managers, and other Marketing department leaders on resourcing challenges/constraints/needs, planning, prioritization, budgeting, operations, etc. Required to perform other duties as requested, directed, or assigned Requirements and Qualifications Bachelor’s Degree in Marketing, Communications, Business Administration, or a related field (or equivalent experience) 2–4 years of experience in a marketing and/or project management role Thorough understanding of marketing elements, distinctive characteristics, limitations, and opportunities of various marketing channels (with specific emphasis on digital marketing such as Content, Paid Media, SEO, Social Media, Email/SMS etc.) and market research methods Ability to identify and qualify/quantify strategic goals, analyze, present, and form growth ideas and initiatives based on an accurate and thorough analysis of data, and the ability to think strategically and translate strategic thinking to tactical initiatives at all times Solid understanding of consumer behavior, buying psychology, user experience flows, data analysis, and other areas that support the development of key initiatives that lead to product success Demonstrated ability in written and oral form to communicate ideas effectively Demonstrated ability to regularly get alignment and buy-in where agreement is not possible, ensure marketing channel strategies are supportive of product goals where possible, and appropriate parties are consulted or informed of how specific initiatives, updates, and outcomes will impact them Appreciation for and champion of the organization’s brand and reputation, each assigned products’ brand and reputation, as well as providing feedback to supporting groups when assets and outcomes do not align with the established brand values, characteristics, and expressions Exceptional organizational skills, demonstrated attention to detail, as well as the ability to multi-task, self-prioritize, and aid others in prioritizing their work in support of assigned products and brands Adept at the use of Microsoft Office Suite, Google Drive, Marketing Automation (email, web CMS etc.), Analytics Platforms (Google Analytics, Social tools, PowerBI, Looker Studio, et al.) Perks Health, dental, and vision plans Amazing work-life balance with 4 weeks of Paid Time Off 10 Paid Company Holidays with 2 floating holidays 401K Programs with employer match Personal assistance programs for support in a healthy personal and work life Why Veracity? Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to: Engage in groundbreaking projects that are reshaping the insurance landscape Collaborate with a group of dedicated, like-minded professionals Experience a culture that prioritizes growth and development Compensation Range: $105k/yr - $117k/yr We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. If you need accommodation, please let us know during the interview process.