Vera Whole Health

Lead technology and operational strategy, design and implement healthcare data platforms and analytics solutions. | Over 20 years of technology leadership in healthcare data and SaaS platforms, with experience in cloud and team leadership but limited explicit experience in GenAI, ML, GCP, or managing multiple engineering teams. | Job Description Summary ‎ At Castlight, we are looking for an Associate Director of Engineering to lead a core pillar of our technology team. Reporting directly to the VP of Engineering, you will be responsible for building and scaling multiple engineering teams and services to create GenAI and ML-powered consumer-grade experiences designed to simplify the complex world of healthcare navigation. We are seeking a mission-oriented "navigator of complexity" who can recruit top-tier talent, drive aggressive product roadmaps, and operate in the sticky-nuanced world of healthcare access. ‎ How will you make an impact & Requirements ‎ Associate Director of Engineering Who You Are: An Impact-Driven Leader: You're the engineering leader who loves a successful launch and obsesses over how the tech your team builds actually works. You hear a complex target date and immediately start mapping out a path to beat it. Mission-Oriented: You come to work every day wanting to know that what you build matters - to users, to customers, and to the systems that help people get the care they need. A Navigator of Complexity: You can navigate the ambiguity of new technology and the complexities of data workflows. You walk the tightrope between business and tech, helping connect talent-rich teams to generate outcomes that make a difference. A Culture Builder: You know how to unblock people, drive an aggressive roadmap, and foster a unified culture of excellence across teams. Talent First: We believe in talent and drive over a perfect checklist. The only non-negotiable is this: you have a proven track record of leading multiple software engineering teams that have delivered complex, high-scale technology-enabled services. Who We Are: At Castlight, we’re making it as simple as humanly possible for people to navigate the complicated, often frustrating, world of healthcare. We partner with America’s largest employers and health plans, transforming employee benefits into a deeply personalized and guided journey for millions of users. What we build genuinely helps people live happier and healthier lives. What You'll Do: Reporting directly to the VP of Engineering, you’ll be responsible for a core pillar of the Castlight technology team - building GenAI and ML powered consumer grade experiences to power care navigation powered by Google Cloud Platform. We urge engineering-driven ideas and will rely on you to bring them to reality. You will have the autonomy to make a massive impact and own your results, end-to-end. In this role, you will: Lead and Grow: Support and scale multiple engineering teams, recruiting top-tier talent to execute on an aggressive and meaningful product roadmap. Execute the Vision: Partner closely with product, design, and architecture leaders to turn complex ideas and care journeys into simple user realities. Modernize and Scale: Own the outcomes of your organization, ensuring the technology you oversee is fast, accurate, and high-performing. Foster Excellence: Cultivate a culture of high-quality execution and continuous delivery where accountability is everything. Skills & Qualifications: Engineering Leadership: 8+ years of software development experience with 4+ years leading multiple engineering teams or managing managers. Technical Scale: Deep experience architecting and maintaining high-availability, distributed systems and cloud-based services (We’re on GCP - but AWS/Azure experience fine). Operational Maturity: Proven expertise in modern SDLC practices, including CI/CD, automated testing, and agile development. Talent & Network: A strong track record of recruiting & retaining senior talent. Data & Complexity: Comfort managing complex data workflows and modernizing legacy codebases without interrupting service. Communication: The ability to translate complex technical concepts into clear business strategy for non-technical stakeholders. Education: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience. What You'll Get: Competitive Compensation: A competitive salary and benefit package. Comprehensive Benefits: Excellent health, dental, and vision coverage that supports your whole self. Growth Opportunity: This is resume-building work. You will lead a core pillar of our business, scaling critical teams and building new products rather than just maintaining the status quo. Work That Matters: You aren't just moving data; you're removing the barriers between a person and the care they need. Go home at night proud of the access and experience you have created. ‎ Compensation: $158,804.00 to $238,207.00 Beware of fraudulent job postings: While Mosaic Health job advertisements may be found on many sites, our current openings page and its associated Workday account are the only places we accept applications for open roles. If you suspect a job post is fraudulent, please let us know at recruiting@apree.health. Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. Learn More about Mosaic Health Learn More about Millennium Physician Group Learn More about CareMore Health Learn More about Castlight Health Learn More about Vera Whole Health

Lead and develop a team of Product Analysts to deliver measurable business results by defining and communicating the analytics product vision and strategy. | 4-8+ years in product management with at least 2 years managing Product Managers or multi-team initiatives, strong Agile/Lean knowledge, and strategic communication skills. | Job Description Summary ‎ Need an analytics product leader with responsibility for: Tableau analytics, outbound files, Mixpanel ‎ How will you make an impact & Requirements ‎ The Associate Director, Analytics Product plays a pivotal role in driving product strategy and execution across a portfolio of products. You’ll lead a team of Product Analysts and collaborate closely with cross-functional partners to shape the roadmap, deliver value to our customers, and align outcomes with company goals. This role blends strategic leadership with hands-on product development, making it ideal for someone who thrives at the intersection of people management and product innovation. Passionate about solving complex problems, you bring clarity to ambiguity and excel at scaling product practices across multiple teams. You are equally comfortable rolling up your sleeves to support product execution as you are mentoring others and driving strategic alignment. You'll have the opportunity to build alongside a seasoned leadership team and a network of cross-functional experts. Key Responsibilities Product Strategy & Vision – Define & communicate a clear analytics product vision and strategy aligned to a broader roadmap, business objectives, and customer needs. Roadmap Development & Execution – Translate company strategy into a clear, outcome-driven roadmap for your product zone; connect day-to-day execution to long-term strategic outcomes. Team Leadership & Mentorship – Coach, and develop a team of Product Analysts to deliver measurable business results. Cross-Functional Collaboration – Partner with Engineering, Design, and other functions to deliver high-quality products efficiently. Customer & Market Insight – Use customer research, feedback, and data to inform product decisions and prioritize effectively. Data-Driven Decision Making – Define and track KPIs and OKRs across your portfolio; use insights to inform priorities and guide product iterations. Stakeholder Management – Communicate priorities, progress, and results clearly to stakeholders and senior leadership. Go-To Market Execution - Partner with Marketing and Sales teams to develop and execute effective go-to-market strategies for new product launches. Risk & Issue Management - Identify potential risks and proactively develop mitigation strategies to keep product initiatives on track. Agile & Lean Methodologies – Utilize Agile methodologies to manage product development cycles and optimize delivery efficiency. Qualifications & Experience 4-8+ years of experience in product management, with at least 2+ years managing other Product Managers or leading multi-team initiatives. Demonstrated success driving strategy and execution across multiple scrum teams in a cross-functional environment. Deep understanding of Agile, Lean, and iterative product development practices. Ability to mentor PMs and build high-performing product teams focused on outcomes and customer impact. Strategic thinker who can navigate complexity, align stakeholders, and drive toward clarity and action. Skilled at balancing long-term vision with short-term delivery. Excellent communicator who can influence at multiple levels, from executives to cross-functional contributors. Experience working in or adjacent to regulated industries (e.g., healthcare, finance) is a strong plus. Proficiency with tools like Jira, Confluence, Productboard, or equivalent product management platforms. Bachelor’s degree in Business, Engineering, Computer Science, or a related field; MBA or advanced degree is a plus. ‎ Compensation: $158,804.00 to $238,207.00 Beware of fraudulent job postings: While Mosaic Health job advertisements may be found on many sites, our current openings page and its associated Workday account are the only places we accept applications for open roles. If you suspect a job post is fraudulent, please let us know at recruiting@apree.health. Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. Learn More about Mosaic Health Learn More about Millennium Physician Group Learn More about CareMore Health Learn More about Castlight Health Learn More about Vera Whole Health

Manage and grow key healthcare accounts by ensuring customer satisfaction, retention, and identifying growth opportunities, while collaborating with internal teams. | Minimum 5+ years in client-facing leadership roles within healthcare, with experience in value-based care, health plans, and large/complex customer management. | Job Description Summary ‎ We’re reimagining how we deliver and pay for health care. Castlight Health has created the first combined, tech-enabled navigation platform and primary care model delivering value-based care. We’re uniting the richest data with powerful technology and the most advanced primary care model available today to provide people with an exceptional experience, better access to information and services, and a lower total cost of care We are seeking a Customer Success Consultant to join our Customer Success team focused on our most important clients. These accounts leverage both our digital and advanced primary care (APC) capabilities. This role leads the strategy for Customer Success Plan renewals and growth identification aligning closely with sales, data & analytics, and our executive team. An ideal candidate has a strong healthcare background in Customer Success strategies, trends, and outcomes at the enterprise level. The candidate is able to build trusting relationships at the C-Suite and day to day contact levels. Customer centricity, teamwork, resourcefulness, flexibility, and a get-it-done demeanor are needed in this role. ‎ How will you make an impact & Requirements ‎ Your Impact Manage and take ownership of assigned accounts by focusing on customer satisfaction and managing total cost of care outcomes. Help build strong executive relationships and assist with resolving customer issues in partnership with internal teams. Identify high-risk customers early and work with internal teams, including executive sponsors, to take necessary actions. Execute renewal strategies across teams, showing how customers benefit from digital or advanced primary care services. Collaborate with peers to spot opportunities for growth through additional services or partnerships. Gather and relay customer feedback to help improve products across Commercial, Medicare, and Medicaid. Track key performance indicators, like customer health and retention, using Customer Success Scores. Minimum Requirements BS in Business or Healthcare Administration, MBA preferred Possess a minimum of 5+ years in client-facing leadership roles with direct experience in , value based care and health plans. Experience with benefits consultants and health benefits ecosystems. Experience with Large/Complex Customers Exhibit strong critical thinking and ability to use data and insights to identify trends and risks. Demonstrate excellent presence and communication skills at all levels of the client organization Strong leadership, strategic thinking, and problem-solving skills Ability to thrive in a collaborative, high-growth environment. Passion for changing healthcare. ‎ Compensation: $81,492.00 to $122,238.00 Beware of fraudulent job postings: While Mosaic Health job advertisements may be found on many sites, our current openings page and its associated Workday account are the only places we accept applications for open roles. If you suspect a job post is fraudulent, please let us know at recruiting@apree.health. Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. Learn More about Mosaic Health Learn More about Millennium Physician Group Learn More about CareMore Health Learn More about Castlight Health Learn More about Vera Whole Health

Lead strategic management of healthcare accounts, develop executive relationships, and identify growth opportunities to ensure customer success. | Minimum 8+ years in client-facing leadership roles within healthcare, with experience in value-based care and health plans, and strong data analysis skills. | Job Description Summary ‎ We’re reimagining how we deliver and pay for health care. Castlight Health has created the first combined, tech-enabled navigation platform and primary care model delivering value-based care. We’re uniting the richest data with powerful technology and the most advanced primary care model available today to provide people with an exceptional experience, better access to information and services, and a lower total cost of care We are seeking a Customer Success Consultant to join our Customer Success team focused on our most important clients. These accounts leverage both our digital and advanced primary care (APC) capabilities. This role leads the strategy for Customer Success Plan renewals and growth identification aligning closely with sales, data & analytics, and our executive team. An ideal candidate has a strong healthcare background in Customer Success strategies, trends, and outcomes at the enterprise level. The candidate is able to build trusting relationships at the C-Suite and day to day contact levels. Customer centricity, teamwork, resourcefulness, flexibility, and a get-it-done demeanor are needed in this role. ‎ How will you make an impact & Requirements ‎ Your Impact Lead strategic management of assigned accounts, driving customer satisfaction and optimizing total cost of care outcomes. Develop executive relationships in conjunction with executive sponsor and address and resolve customer-blocking issues in collaboration with internal partners Proactively identify and mitigate risks for high-priority customers, aligning internal stakeholders, including executive sponsors. Develop comprehensive renewal strategies, ensuring clear demonstration of value from digital and advanced primary care capabilities. Work collaboratively with peers to identify and capitalize on growth opportunities through additional services and ecosystem partnerships. Leverage understanding of the Voice of the Customer to influence product development and enhancements across Commercial, Medicare, and Medicaid markets. Oversee key performance indicators, such as Customer Health Scores and retention metrics, to drive long-term customer success and satisfaction. Minimum Requirements BS in Business or Healthcare Administration, MBA preferred Possess a minimum of 8+ years in client-facing leadership roles with direct experience in , value based care and health plans. Experience with benefits consultants and health benefits ecosystems. Experience with Large/Complex Customers Exhibit strong critical thinking and ability to use data and insights to identify trends and risks. Demonstrate excellent presence and communication skills at all levels of the client organization Strong leadership, strategic thinking, and problem-solving skills Ability to thrive in a collaborative, high-growth environment. Passion for changing healthcare. ‎ Compensation: $113,889.00 to $170,833.00 Beware of fraudulent job postings: While Mosaic Health job advertisements may be found on many sites, our current openings page and its associated Workday account are the only places we accept applications for open roles. If you suspect a job post is fraudulent, please let us know at recruiting@apree.health. Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. Learn More about Mosaic Health Learn More about Millennium Physician Group Learn More about CareMore Health Learn More about Castlight Health Learn More about Vera Whole Health