Vasion

Lead and coordinate global partner enablement programs, ensuring successful deployment, adoption, and measurement. | Requires 5+ years in global program management, SaaS experience, and skills in training, communication, and cross-team collaboration. | Vasion is seeking a Program Manager - Partner Enablement who embodies our core values and is eager to join our dynamic team. We are dedicated to enabling digital transformation for everyone by providing an affordable, integrated SaaS solution that simplifies business operations. Vasion offers a flexible working environment for our 400+ employees around the globe, including at our headquarters in St. George, Utah, and offices in the UK, Germany, and Lehi, Utah. Role Overview The Program Manager - Partner Enablement will help Vasion grow our Channel Partnerships and Enablement efforts. Our ideal candidate will have experience in Sales Enablement, Partner Enablement and Program Management. The Sales Enablement Team works on major strategic initiatives across multiple lines of business. You will work directly with Channel Partners, Ecosystem Partners and Alliances, Partner Marketing, Product, Product Marketing and Revenue Operations leadership. You will lead, plan, prioritize and deliver world-class scaled partner enablement initiatives for Vasion’s world-wide Channel Partnerships efforts, as well as other supporting enablement global programs. The Program Manager, Partner Enablement will report into the Senior Manager, Sales Enablement and is responsible for program management to ensure programs are successfully deployed, adopted and capabilities are delivered. To be successful, you will drive executive alignment on systems/process integration, communications, and measurement. You will develop plans and program timelines, own the completion and prioritization of milestones, communications plans, and manage risk mitigation efforts to ensure success. Success in this role contributes to increased partner-sourced ARR, increased self-sufficiency within partners to manage customer lifecycle, reduction in adhoc requests by partners, and improved partner experience to train, certify and credential with Vasion. Responsibilities Ensuring the successful execution of major partner enablement programs by driving the creation, implementation, and iteration of comprehensive plans covering: Learning path design Facilitation Systems, Tools & Process Integration Measurement, Tracking, and Reporting Communications Act as cross line-of-business Program Manager to ensure the coordination, sequencing, and orchestration of complex plans for major external partner enablement initiatives. Specifically, liaise with Pre-Sales, Tech Support, Product Marketing teams to deliver partner onboarding Own program management for various project workstreams, including creation and execution all partner facing enablement, and partner enablement relevant communications ranging from Individual Contributors to Executives, ensuring we consistently communicate the right information, at the right time, to the right people Serve as an influential and trusted advisor to senior leaders and managers to help them fulfill their role as sponsors and evangelists for major initiatives Operate effectively in ambiguity and support the broader Channel Partner, Ecosystem & Alliances, Product Marketing’s product and solution launch team, and Sales Enablement team in doing the same by learning quickly, being proactive, and assuming ownership for broad tracks of work Use strategic, operations and problem-solving skills to logically structure ambiguous problems, conduct analysis, extrapolate key insights and deliver recommendations to the business 5+ years experience driving global programs in fast-paced, highly matrixed corporate environments Undergraduate degree: Bachelor of Science / Bachelor of Arts Preferred Qualifications 3+ years of Sales Enablement experience and 5+ years of direct experience working in a partnership role, within a technology company Prior experience designing and delivering both live and virtual training, supported by learning principles and best practices. Experience facilitating across different learning types and established communication frameworks. Previous experience with Channel Partner Enablement in a large, global SaaS organization Prior experience with Partner specific communication Cross-functional leadership experience Experience in Partner segmentation and enablement delivery Experience with the following tools: Mindmatrix, WorkRamp, Salesforce, Gong, Jira, or similar systems Strong narrative and story-telling skills that translate to internal communications Ability to manage time, risk, prioritize tasks and work within deadlines with little supervision in a fast-paced environment Strong executive presence including the ability to set clear expectations and hold co-workers accountable for meeting commitments Demonstrable problem-solving and root cause identification skills Excellent communication, interpersonal and organizational skills Experience driving the strategic development of major global projects and fluid programs Proven success in the disciplines of Strategy (Process, Change, Management) and Analytics (measurement, data) Experience driving the operations and execution of global programs and supporting projects across multiple lines of business Experience working with Senior Sales Leaders and Executive Stakeholders Experience in quantitative, analytical and conceptual business problem-solving Project management certification (e.g. PMP) Flexible work environment Vacation Bonus Flexible paid time off Paid parental leave Competitive pay A full suite of traditional benefits Training/Advancement opportunities 401k with company match and immediate vesting Financial wellness education Company-contributed HSA Onsite perks include gym, pickleball, snacks & drinks, arcade, theater room, etc. Our Core Values Vasion looks for people who will exemplify its four core values and are driven to become: Action Owners, with principles drawn from Extreme Ownership by Jocko Willink and Leif Babin Candor Seekers, illustrated in Radical Candor by Kim Scott People Builders, as detailed in Leadership and Self-deception by The Arbinger Institute Storytellers, guided by principles from Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller More about Vasion Visit https://www.vasion.com to learn more about Vasion. WE ARE CURRENTLY HIRING REMOTELY IN THE FOLLOWING STATES: AL, AR, AZ, CA, CO, FL, GA, ID, IL, IN, KY, MA, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OR, PA, TN, TX, UT, VA, VT, WA, WY Additional Information Vasion is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics.

Managing and executing global partner enablement programs, coordinating cross-team initiatives, and communicating with senior stakeholders. | Requires 5+ years in global programs, 3+ years in sales enablement, and experience with SaaS tools and partner communications. | Job Description: • Ensuring the successful execution of major partner enablement programs by driving the creation, implementation, and iteration of comprehensive plans covering:- Learning path design- Facilitation- Systems, Tools & Process Integration- Measurement, Tracking, and Reporting- Communications • Act as cross line-of-business Program Manager to ensure the coordination, sequencing, and orchestration of complex plans for major external partner enablement initiatives. Specifically, liaise with Pre-Sales, Tech Support, Product Marketing teams to deliver partner onboarding • Own program management for various project workstreams, including creation and execution all partner facing enablement, and partner enablement relevant communications ranging from Individual Contributors to Executives, ensuring we consistently communicate the right information, at the right time, to the right people • Serve as an influential and trusted advisor to senior leaders and managers to help them fulfill their role as sponsors and evangelists for major initiatives • Operate effectively in ambiguity and support the broader Channel Partner, Ecosystem & Alliances, Product Marketing’s product and solution launch team, and Sales Enablement team in doing the same by learning quickly, being proactive, and assuming ownership for broad tracks of work • Use strategic, operations and problem-solving skills to logically structure ambiguous problems, conduct analysis, extrapolate key insights and deliver recommendations to the business Requirements: • 5+ years experience driving global programs in fast-paced, highly matrixed corporate environments • Undergraduate degree: Bachelor of Science / Bachelor of Arts • 3+ years of Sales Enablement experience and 5+ years of direct experience working in a partnership role, within a technology company • Prior experience designing and delivering both live and virtual training, supported by learning principles and best practices. • Experience facilitating across different learning types and established communication frameworks. • Previous experience with Channel Partner Enablement in a large, global SaaS organization • Prior experience with Partner specific communication • Cross-functional leadership experience • Experience in Partner segmentation and enablement delivery • Experience with the following tools: Mindmatrix, WorkRamp, Salesforce, Gong, Jira, or similar systems • Strong narrative and story-telling skills that translate to internal communications • Ability to manage time, risk, prioritize tasks and work within deadlines with little supervision in a fast-paced environment • Strong executive presence including the ability to set clear expectations and hold co-workers accountable for meeting commitments • Demonstrable problem-solving and root cause identification skills • Excellent communication, interpersonal and organizational skills • Experience driving the strategic development of major global projects and fluid programs • Proven success in the disciplines of Strategy (Process, Change, Management) and Analytics (measurement, data) • Experience driving the operations and execution of global programs and supporting projects across multiple lines of business • Experience working with Senior Sales Leaders and Executive Stakeholders • Experience in quantitative, analytical and conceptual business problem-solving • Project management certification (e.g. PMP) Benefits: • Flexible work environment • Vacation Bonus • Flexible paid time off • Paid parental leave • Competitive pay • A full suite of traditional benefits • Training/Advancement opportunities • 401k with company match and immediate vesting • Financial wellness education • Company-contributed HSA • Onsite perks include gym, pickleball, snacks & drinks, arcade, theater room, etc.

Manage and execute global partner enablement programs, coordinate cross-team initiatives, and develop communication and measurement strategies. | Extensive experience in program management, partner enablement, and working with senior stakeholders in a SaaS environment, with strong communication and leadership skills. | Vasion is seeking a Program Manager - Partner Enablement who embodies our core values and is eager to join our dynamic team. We are dedicated to enabling digital transformation for everyone by providing an affordable, integrated SaaS solution that simplifies business operations. Vasion offers a flexible working environment for our 400+ employees around the globe, including at our headquarters in St. George, Utah, and offices in the UK, Germany, and Lehi, Utah. Role Overview The Program Manager - Partner Enablement will help Vasion grow our Channel Partnerships and Enablement efforts. Our ideal candidate will have experience in Sales Enablement, Partner Enablement and Program Management. The Sales Enablement Team works on major strategic initiatives across multiple lines of business. You will work directly with Channel Partners, Ecosystem Partners and Alliances, Partner Marketing, Product, Product Marketing and Revenue Operations leadership. You will lead, plan, prioritize and deliver world-class scaled partner enablement initiatives for Vasion’s world-wide Channel Partnerships efforts, as well as other supporting enablement global programs. The Program Manager, Partner Enablement will report into the Senior Manager, Sales Enablement and is responsible for program management to ensure programs are successfully deployed, adopted and capabilities are delivered. To be successful, you will drive executive alignment on systems/process integration, communications, and measurement. You will develop plans and program timelines, own the completion and prioritization of milestones, communications plans, and manage risk mitigation efforts to ensure success. Success in this role contributes to increased partner-sourced ARR, increased self-sufficiency within partners to manage customer lifecycle, reduction in adhoc requests by partners, and improved partner experience to train, certify and credential with Vasion. Responsibilities • Ensuring the successful execution of major partner enablement programs by driving the creation, implementation, and iteration of comprehensive plans covering: • Learning path design • Facilitation • Systems, Tools & Process Integration • Measurement, Tracking, and Reporting • Communications • Act as cross line-of-business Program Manager to ensure the coordination, sequencing, and orchestration of complex plans for major external partner enablement initiatives. Specifically, liaise with Pre-Sales, Tech Support, Product Marketing teams to deliver partner onboarding • Own program management for various project workstreams, including creation and execution all partner facing enablement, and partner enablement relevant communications ranging from Individual Contributors to Executives, ensuring we consistently communicate the right information, at the right time, to the right people • Serve as an influential and trusted advisor to senior leaders and managers to help them fulfill their role as sponsors and evangelists for major initiatives • Operate effectively in ambiguity and support the broader Channel Partner, Ecosystem & Alliances, Product Marketing’s product and solution launch team, and Sales Enablement team in doing the same by learning quickly, being proactive, and assuming ownership for broad tracks of work • Use strategic, operations and problem-solving skills to logically structure ambiguous problems, conduct analysis, extrapolate key insights and deliver recommendations to the business • 5+ years experience driving global programs in fast-paced, highly matrixed corporate environments • Undergraduate degree: Bachelor of Science / Bachelor of Arts Preferred Qualifications • 3+ years of Sales Enablement experience and 5+ years of direct experience working in a partnership role, within a technology company • Prior experience designing and delivering both live and virtual training, supported by learning principles and best practices. • Experience facilitating across different learning types and established communication frameworks. • Previous experience with Channel Partner Enablement in a large, global SaaS organization • Prior experience with Partner specific communication • Cross-functional leadership experience • Experience in Partner segmentation and enablement delivery • Experience with the following tools: Mindmatrix, WorkRamp, Salesforce, Gong, Jira, or similar systems • Strong narrative and story-telling skills that translate to internal communications • Ability to manage time, risk, prioritize tasks and work within deadlines with little supervision in a fast-paced environment • Strong executive presence including the ability to set clear expectations and hold co-workers accountable for meeting commitments • Demonstrable problem-solving and root cause identification skills • Excellent communication, interpersonal and organizational skills • Experience driving the strategic development of major global projects and fluid programs • Proven success in the disciplines of Strategy (Process, Change, Management) and Analytics (measurement, data) • Experience driving the operations and execution of global programs and supporting projects across multiple lines of business • Experience working with Senior Sales Leaders and Executive Stakeholders • Experience in quantitative, analytical and conceptual business problem-solving • Project management certification (e.g. PMP) • Flexible work environment • Vacation Bonus • Flexible paid time off • Paid parental leave • Competitive pay • A full suite of traditional benefits • Training/Advancement opportunities • 401k with company match and immediate vesting • Financial wellness education • Company-contributed HSA • Onsite perks include gym, pickleball, snacks & drinks, arcade, theater room, etc. Our Core Values Vasion looks for people who will exemplify its four core values and are driven to become: • Action Owners, with principles drawn from Extreme Ownership by Jocko Willink and Leif Babin • Candor Seekers, illustrated in Radical Candor by Kim Scott • People Builders, as detailed in Leadership and Self-deception by The Arbinger Institute • Storytellers, guided by principles from Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller More about Vasion Visit https://www.vasion.com to learn more about Vasion. WE ARE CURRENTLY HIRING REMOTELY IN THE FOLLOWING STATES: AL, AR, AZ, CA, CO, FL, GA, ID, IL, IN, KY, MA, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OR, PA, TN, TX, UT, VA, VT, WA, WY Additional Information Vasion is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics.

Lead design and development of user-friendly websites, collaborate with cross-functional teams, mentor junior designers, and optimize user experience using data. | Bachelor's degree in design, 4+ years web design experience, proficiency in design tools, HTML/CSS knowledge, data fluency, and strong collaboration skills. | Vasion is looking for a Lead Web Designer that exemplifies our core values and wants to be part of our growing team. We are committed to making digital transformation attainable to everyone by building an affordable, integrated SaaS solution that simplifies business processes. Vasion offers a flexible working environment for our 300+ employees across the world, including at our global headquarters in St. George, Utah, or in one of our other offices in the UK, Germany, and Lehi, Utah. If you share our passion for digital transformation and are ready to join us on this exciting mission, we would love to hear from you. We are looking for a Lead Web Designer who is passionate about creating visually stunning and highly functional websites that are backed by data-driven design decisions and user testing.. As a key member of our creative team, you will be responsible for leading the design process from concept to implementation. You will collaborate closely with other designers, front-end developers, marketers, and content creators to ensure our websites meet both user needs and business objectives. Responsibilities: • Lead the design and development of visually compelling and user-friendly websites from concept to launch. • Analyze user data, heatmaps, and website analytics to inform design decisions and optimize user experiences and increase conversions. • Create wireframes, mockups, and prototypes to effectively communicate design ideas. • Collaborate with stakeholders to understand project requirements and translate them into intuitive and engaging user experiences. • Stay up-to-date with industry trends and best practices to continuously improve the quality of our web designs. • Mentor a junior designer and provide constructive feedback to help them grow professionally. • Conduct usability testing and gather feedback to iterate on designs and improve user experience. • Work closely with developers to ensure designs are implemented accurately and efficiently. • Manage multiple projects simultaneously and prioritize tasks effectively to meet deadlines. Requirements • Bachelor's degree in Web Design, Graphic Design, or a related field. • 4+ years of experience in web design with a strong portfolio showcasing your design skills and creativity. • Proficiency in industry-standard design tools such as Adobe Creative Suite and Figma. • Strong understanding of design systems and experience with creating and maintaining component libraries in Figma. • Solid understanding of HTML and CSS with the ability to collaborate effectively with developers. • Experience with responsive design principles and mobile-first approach. • Strong data fluency with the ability to analyze metrics and use data insights to influence design decisions. • Experience working in the SaaS/Software industry is a plus. • Strong communication and collaboration skills with the ability to work effectively in a cross-functional team environment. • Excellent problem-solving skills with a keen attention to detail. • Ability to thrive in a fast-paced environment and manage multiple projects simultaneously. Benefits • * Flexible work environment • Discretionary Vacation bonus • Flexible paid time off • Paid parental leave • Competitive pay • A full suite of traditional benefits • Training/Advancement opportunities • 401k with company-match • Mental Health Wellness Support • Financial wellness education • Company-contributed HSA • Headquarter perks include gym, pickleball, snacks & drinks, arcade, theater room, monthly All Hands lunch, etc. • Lehi, Utah office perks include gym access, snacks & drinks, monthly All Hands lunch OUR CORE VALUES Vasion looks for people who will exemplify its core values and are driven to become: • Action Owners (Extreme Ownership by Jocko Willink and Leif Babin) • Candor Seekers (Radical Candor by Kim Scott) • Relationship Builders (Leadership and Self-deception by The Arbinger Institute) • Storytellers (Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller) MORE ABOUT VASION Visit https://www.vasion.com We are currently hiring in the following states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, IN, KY, MA, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OR, PA, TN, TX, UT, VA, VT, WA, WY ADDITIONAL INFORMATION Vasion is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation, and other legally protected characteristics.

The Product Support Engineer - Tier 1 will troubleshoot basic technical issues and interface with customers to ensure excellent experiences. They will escalate complex issues and maintain detailed case logs while collaborating with team members to improve processes. | Candidates should have at least 1 year of experience in customer service within the tech industry and familiarity with Microsoft SQL and Windows troubleshooting. Preferred qualifications include networking principles knowledge and experience with customer interactions. | Vasion is looking for a Product Support Engineer that exemplifies our core values and wants to be part of our growing team. We are committed to making digital transformation attainable to everyone by building an affordable, integrated SaaS solution that simplifies business processes. Vasion offers a flexible working environment for our 400+ employees across the world, including at our global headquarters in St. George, Utah or in Lehi, Utah. POSITION SUMMARY The Automate Pro Support Engineer - Tier 1 will be the go-to technical resource for internal, direct customers, resellers, and partner support; this role plays a crucial role in ensuring our customers experience the full value of our product. The selected candidate is responsible for identifying, troubleshooting, and resolving issues that are either directly or indirectly related to the product. Thus, the support engineer must be able to articulate technology and product positioning to both business and technical users. This position reports to the Product Support Manager. JOB RESPONSIBILITIES Troubleshoot basic technical issues across software, integrations, and infrastructure (e.g. basic workflow errors, connectivity problems, user access issues) Interface with customers in a professional and positive manner to ensure excellent customer experiences Escalate unresolved or complex tickets to Tier 2 or appropriate teams efficiently Assist in identifying trends in reported issues and communicate potential bugs or enhancements Maintain detailed case logs in the support system, ensuring clear handoff notes for follow-ups Act as a technical resource for Sales Engineers by providing product knowledge and troubleshooting assistance Collaborate with your manager to define measurable goals aligned with team and company objectives Collaborate with team members to resolve issues efficiently and improve processes Be flexible with work shift as required to support global operations or peak demand periods Contribute to the award-winning culture we have in working with our customers by consistently providing empathetic, effective, and timely support Document steps, findings, and resolutions for all cases to build accurate records Contribute to the Knowledge-Centered Service (KCS) program by creating and maintaining accurate, user-friendly knowledge-base articles Regularly review and improve knowledge content to reflect product updates and evolving customer needs Perform other duties as assigned At least 1 year of experience in Customer Service in the Tech Industry or a related field Familiarity with querying and basic administration of Microsoft SQL 2016 through 2025 Proficient in basic troubleshooting within Microsoft Windows Proficient in basic troubleshooting within Windows Server 2016 through 2025 PREFERRED QUALIFICATIONS Fundamental understanding of networking principles (e.g. TCP/IP, DNS) Proficient in basic troubleshooting of IIS A working knowledge of Active Directory, LDAP, Identity Providers (e.g. Azure, Okta) Experience interfacing with customers in a professional manner with a positive attitude Demonstrated ability to prioritize and manage multiple support cases effectively Ability to work in a team-based environment Ability to work resourcefully and independently; discover solutions to new problems Working knowledge of 3rd party storage locations (e.g. Sharepoint, AWS) Adept at multitasking to achieve individual, team, and organizational goals Ability to listen first, verify the problem, and work to quickly resolve the problem An eye for detail and thoroughness Strong note-taking and case-management skills Have a strong desire to succeed and own the support process One or more Industry certifications (SQL, Network+, Security+) An enthusiastic person who loves working in an entrepreneurial environment with smart, talented, and passionate individuals Excellent written and verbal skills Prior IT support experience Flexible work environment Discretionary Vacation bonus Flexible paid time off Paid parental leave Competitive pay A full suite of traditional benefits Training/Advancement opportunities 401k with company-match Mental Health Wellness Support Financial wellness education Company-contributed HSA Headquarter perks include gym, pickleball, snacks & drinks, arcade, theater room, monthly All Hands lunch, etc. Lehi, Utah office perks include gym access, snacks & drinks, monthly All Hands lunch OUR CORE VALUES Vasion looks for people who will exemplify its core values and are driven to become: Action Owners (Extreme Ownership by Jocko Willink and Leif Babin) Candor Seekers (Radical Candor by Kim Scott) Relationship Builders (Leadership and Self-deception by The Arbinger Institute) Storytellers (Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller) MORE ABOUT VASION Visit https://www.vasion.com ADDITIONAL INFORMATION Vasion is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation, and other legally protected characteristics.