Valatam

Provide high-level executive assistance remotely to C-level executives, managing schedules, communications, and supporting dynamic, fast-paced environments. | 5-10 years experience supporting senior executives, fluent English (C1/C2), proficiency in Google Workspace, reliable remote work setup, and strong organizational skills. | Description We're seeking Bilingual Sr. Executive Assistants (Remote) People residing in Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua Work Schedule: Monday-Friday, 9 am - 5 pm EST Language: Fluent written and spoken English (C1/C2) Only resumes in English will be considered! ABOUT US At Valatam, we are passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries in the US. Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. You will love it here if you embrace our core values: • ACTION - You have an action bias. You get things done, fast. • CARE - You take pleasure in helping others and doing things the right way. • OUTSTANDING - You have the highest standards and run things like a well-oiled machine. • DEPENDABLE - If someone asks you to do something, they KNOW it will get done. • ENERGY - You bring a positive, enthusiastic, can-do attitude to work every day. THE ROLE You’ll have success here if you value clear processes and feel qualified to do the following: • Ability to think critically and work independently with minimal supervision. • Thrive in dynamic environments and are comfortable with an on-call virtual presence during various working hours. • Flexibility to join or support critical meetings/events. • Strong prioritization skills with the ability to balance multiple stakeholders and needs. • Detail-oriented with a commitment to delivering high-quality work in a fast-paced environment. • Effective in navigating ambiguity and making sound decisions quickly. • Tech-savvy: you're quick to adopt new tools and interested in how AI will change productivity. • Self-motivated, with strong organizational and problem-solving abilities. • Discreet and trustworthy with confidential information. • Composed under pressure and polished in both internal and external interactions. • A team player who values collaboration, feedback, and shared success. Requirements • Bachelor's or Associate's degree in Business Administration or any related field is preferred. • C1/C2 English writing and speaking skills. • 5 to 10 years of proven experience as an assistant for C-level executives, VPs, or Directors. • Strong proficiency in Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides, Forms). • Excellent organizational skills and ability to prioritize tasks effectively. • A quiet home office with a desk and an office chair. • Stable internet with at least 10 MBPS download & 2 MBPS upload speed. • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone. • Access to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.) Benefits • Competitive pay rate • Ongoing pay increments at each work anniversary. • Discretionary client bonuses (over 80% of our clients award significant end-of-year bonuses to their team members). Full-time client placements also allow you to enjoy the following benefits: • 7 US federal holidays as paid time off • 4 days paid time off (over 65% of our clients provide even more PTO days). • Monthly stipend for medical insurance (after an induction period). • Birthday/Anniversary bonuses. • Gym/Wellness allowance. • Unlimited online fitness classes with our online personal training partner. • Invites to our annual Christmas parties and other in-person or online gatherings.

Manage a portfolio of key accounts by developing strategic plans, cultivating client relationships, negotiating contracts, and collaborating with internal teams to maximize client value and satisfaction. | Requires 2+ years of account management experience, fluent English and Spanish (C1/C2), college degree, and a quiet home office with stable internet and appropriate hardware for remote work. | Description We're seeking a Strategic Account Manager (Remote) People residing in Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua Work Schedule: Monday-Friday, 9 am - 5 pm EST Language: Fluent written and spoken English (C1/C2) Only resumes in English will be considered! ABOUT US At Valatam, we are passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries in The US. Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. You will love it here if you embrace our core values: • ACTION - You have an action bias. You get things done, fast. • CARE - You take pleasure in helping others and doing things the right way. • OUTSTANDING- You have the highest standards and run things like a well-oiled machine. • DEPENDABLE - If someone asks you to do something, they KNOW it will get done. • ENERGY - You bring a positive, enthusiastic, can-do attitude to work every day. THE ROLE We're seeking a driven individual who is passionate about cultivating high-level client relationships and driving strategic growth. In this role, you'll manage a portfolio of key accounts, developing and executing strategic plans to maximize client value and satisfaction. If you're a strategic thinker with exceptional communication skills and a proven track record of success, we want to hear from you! You’ll have success here if you value clear processes and feel qualified to do the following: • Develop and implement strategic account plans aligned with client objectives and company goals. • Cultivate and expand relationships with key decision-makers within client organizations. • Proactively identify and pursue growth opportunities within existing accounts (upselling, cross-selling, referrals). • Negotiate and manage contracts, ensuring mutually beneficial agreements. • Collaborate with internal teams (sales, marketing, operations) to deliver exceptional client service. • Monitor client performance and provide strategic insights to optimize their business outcomes. • Stay informed about industry trends and competitive landscape to identify new opportunities. • Maintain accurate records in our CRM, tracking progress and reporting on key metrics. Requirements • C1/C2 English and Spanish writing and speaking skills. • 2+ years of account management experience (remote and serving US/Canadian/UK clients). • Graduated (or soon to graduate) with a college degree. • A quiet home office with a desk and office chair. • Stable internet with at least 10 MBPS download & 2 MBPS upload speed. • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone. • Access to a quiet "home office". • Access to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.) Benefits • Our pay rate: $5/hr (approx $840-880/month) • Commissions on upsells (approx $300-500 for each successful upsale) • Ongoing pay rate increments once a year based on performance. • Discretionary bonuses. • 5 Holidays as PTO. • 10 Self-care days. • Gym/Wellness allowance. • Medical stipend after 6 months of services provided. • Unlimited online fitness classes with our online personal training partner. • Invites to our annual Christmas parties and other in-person or online gathering. WHY VALATAM • Work-from-home, fully remote positions. • Secure long-term work opportunities. • Gain international experience working with US companies. • Enhance your English proficiency in a multicultural work environment. • Paid training opportunities and gain experience in a new industry. • Work with a dynamic team dedicated to excellence and innovation. • Experience a healthy work/life balance. • Earn competitive pay in USD currency. Please fill out our application form, ensuring you answer all the questions. We will get back to you with more information shortly after receiving your application.