UT Health San Antonio

Manage and analyze managed care contracts and reimbursement schedules, collaborate with internal and external stakeholders to optimize financial performance and contract compliance. | Bachelor's degree plus 5 years of experience in reimbursement modeling and contract management, knowledge of healthcare payment methodologies, proficiency with Epic systems, and certification in hospital billing reimbursement contracts administration. | Job Description The Contract and Reimbursement Analyst will provide financial and analytical support for managed care contract negotiations and reimbursement monitoring across all payers for - UT Health San Antonio ”. This role requires a deep understanding of physician and facility reimbursement methodologies, the ability to analyze and synthesize large data sets, and a commitment to maintaining the highest level of data integrity. This position will report directly to the Director of Managed Care. The analyst is expected to collaborate internally within UTHSA across various departments (e.g., finance, IT, revenue cycle, coding) as well as externally with managed care organizations. Responsibilities • Load and maintain all available payer reimbursement schedules within Epic’s Hospital Base and Physician Base Contract Management module. • Review, understand, and interpret new and existing managed care relationships/contracts, including: value based, shared savings and incentive programs, for negotiation, renegotiation, and termination (when appropriate). • Quantify the impact of managed care contract proposals in Epic and provide thoughtful analysis to the leadership and other stakeholders. • Review and modify adjustments to existing pricing models in Epic to increase the accuracy of projected reimbursement. • Develop and analyze reports summarizing managed care payer performance and trends. Recommend adjustments to payer payment methodologies, contracted rates, or claim processing standards to improve the financial performance of MSRH. • Identify trends in underpayments by modeling expected reimbursement to actual reimbursement and work collaboratively with payers and other internal stakeholders, as required. • Work collaboratively with members of the revenue cycle and IT teams to support reimbursement variance monitoring tools in Epic, CDM updates, pre-visit patient financial estimates, mass payer appeals, general payer relations concerns, or other needs as identified. • Maintain relationships and professionally collaborate with managed care payer representatives to improve managed care collections and positively resolve contract interpretation issues. • Communicate contract issues and relevant updates to payer payment and/or claims processing methodologies to revenue cycle stakeholders. • Work with finance staff to develop projections for the annual budget process. • Assist with establishing, tracking, and maintaining letters of agreement (LOA), and single case agreements (SCA) with commercial, Medicaid, and Medicare health plans. • Communicate managed care updates and content within the department and organization through internal systems, including but not limited to: SharePoint, website information, and newsletters. Qualifications • Extensive knowledge of claims process, medical terminology and healthcare concepts, including knowledge of CPT/HCPCS, ICD-10, DRG coding and methodologies. • Fundamental knowledge of managed care payment models as well as inpatient and outpatient reimbursement methodologies, such as MS-DRG, AP-DRG, per diems, case rates, RBRV’s and percentage discounts. • Specific experience with commercial health plans, Texas Medicaid and Medicare reimbursement. • Direct experience with management and maintenance of contract modeling platforms (preferably in Epic). • Strong understanding of financial and accounting principles. • Proficiency in word processing, spreadsheet, and database software. • Ability to analyze complex problems, draw relevant conclusions, and implement comprehensive solutions. • Excellent analytical and financial skills with an eye for detail and accuracy. • Exceptional communication and interpersonal skills, with the ability to collaborate professionally outside the organization. Experience • Five (5) years of related experience with reimbursement modeling and contract management Education • Bachelors Degree in mathematics, statistics, business, finance, health care administration, or related field required. A combination of relevant education and experience may be considered. • Resolute Hospital Billing Reimbursement Contracts Administration Certification Required 180 after start date Required Skills Five (5) years of related experience with reimbursement modeling and contract management.

Develops and presents educational materials, manages compliance programs, and oversees regulatory processes related to human subjects and laboratory regulations. | Requires research regulatory knowledge, experience in research oversight, and familiarity with federal, state, and local research regulations. | Job Description Under limited supervision, responsible for developing and presenting educational materials to compliance officials, staff, regulatory committee members, and the research community to increase awareness of, and compliance with human subject, laboratory animal, or biologically infectious agent regulations. Responsibilities • Ensures the institution's compliance with policies regarding the use of human subjects, laboratory animals or biologically infectious agents in research. • Develops and implements compliance program components including protocol and consent form review, record keeping, monthly and annual reporting, program evaluation and other compliance issues that meet the regulations and the institution's policies and procedures - utilizing the institution's conflict of interest application. • Provides education, advice and assistance to compliance officials, regulatory committee members, investigators, research staff, and office staff to increase awareness of, and compliance with human subject regulations; integrates lessons learned into educational materials. • Responsible for the management and oversight the conflict of interest committee. • Evaluates processes and policies, and recommends changes; impacts budgeting, controlling costs, planning, scheduling, and procedural change. • Secures the cooperation of and coordinates with applicable institutional offices, affiliated institutions, or regulatory/accrediting agencies. • Assists in preparation of information and reports for grant submissions and or budget analysis. • Performs all other duties as assigned. Qualifications • Requires significant research regulatory knowledge. • Research-related work experience within a large multiple affiliate organization. • Working knowledge of complex Federal, State and Local research and HIPAA related regulations. • Ability to identify, analyze, and solve problems and work independently. • Able to multitask and set priorities in a highly demanding environment. • Excellent verbal, written and interpersonal communications skills. • Familiar with medical terminology. • Proficient in using Microsoft Office (Word, Excel, PowerPoint) and databases. • Working knowledge of IRB regulations and obtaining informed consent. Education • Bachelor's Degree degree or equivalent is required. Licenses & Certifications • Certification in an applicable field (e.g. CIP, CPIA, CCRC/CCRA, or CCRP) is preferred. Required Skills Three (3) years of research regulatory oversight experience is required. About Us Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off - A generous leave program offers multiple paid leave options: • Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. • Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. • Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. • Holidays: 12 set paid holidays each year. Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Responding to HR-related inquiries via calls and emails, providing customer service, and supporting process improvements. | Bachelor's Degree and at least one year of applicable HR or customer service experience, with knowledge of HR policies, systems, and laws. | Job Description Receives and responds to inbound calls and emails from employees, retirees, and the general public answering questions related to Human Resources. Responsibilities • Receives calls and emails and provides personalized customer service by responding to the needs of the caller or escalates/routes to others who can assist. • Tracks all calls and emails to provide reports on usage and other related information. De-escalates situations involving dissatisfied individuals offering support and assistance. • Guides callers through navigating the institutions' various platforms to include UT Health Performs, UT Health Learns, Kronos, and Benefit Focus. • Collaborate across all area of Human Resources to enhance process improvements. Participate in special projects, as assigned, that enable the Office of Human Resources to contribute to the realization of UT Health goals. • Performs all other duties as assigned. Qualifications • Knowledge of HR policies, procedures, and practices. • Knowledge of personal computer/software, HRIS system, and Microsoft Office Suite. Skilled in data entry and data analysis. • Skilled in critical thinking to solve problems by generating, evaluating, and implementing solutions. • Skilled in communicating effectively verbally and in writing to provide regular, consistent, and meaningful information. • Ability and integrity to work with highly confidential information and maintain confidentiality. Ability to work within strict time deadlines and with competing priorities. • Ability to identify process and procedural issues and propose solutions. • Ability to foster relationships within the unit and HR and across functional areas. • General knowledge of employment laws and regulations, such as but not limited to; FMLA, ADA, FLSA and USERRA Required Skills Bachelor's Degree and one (1) year of applicable experience is required. About Us Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off - A generous leave program offers multiple paid leave options: • Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. • Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. • Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. • Holidays: 12 set paid holidays each year. Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Provide office support in a clinical office under direct supervision to ensure patient satisfaction. | Entry-level office support skills with ability to work in a clinical environment and provide patient-focused service. | Under direct supervision, responsible for providing office support in a clinical office to ensure patient satisfaction. Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off - A generous leave program offers multiple paid leave options: • Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. • Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. • Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. • Holidays: 12 set paid holidays each year. Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Provide advanced administrative and technical support including daily office and fiscal management duties, data collection and analysis, and mentoring lower level team members. | Requires experience in advanced administrative or technical support, fiscal management, data analysis, and leadership or mentoring capabilities. | Under limited direction, provides advanced administrative or technical support to a department or group of professionals. Responsible for daily office and fiscal management duties to include collecting, compiling, and analyzing moderately complex data and information as needed. May lead or mentor lower level team members. Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off - A generous leave program offers multiple paid leave options: • Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. • Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. • Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. • Holidays: 12 set paid holidays each year. Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Compile, edit, submit, and ensure compliance of reports while analyzing institutional metrics to provide actionable insights. | Moderate supervision role requiring reporting, compliance, and data interpretation skills without explicit advanced technical or leadership requirements. | Under moderate supervision, responsible for compiling, editing, submitting, and ensuring compliance and ad hoc reporting. Additionally, interprets and analyzes information related to institutional metrics yielding actionable information to guide decisions in wide-ranging areas. Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off - A generous leave program offers multiple paid leave options: • Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. • Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. • Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. • Holidays: 12 set paid holidays each year. Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Provide leadership and management to clinical practice(s) ensuring quality clinical outcomes, patient and staff satisfaction, and financial performance. | Experience in clinical practice management, leadership skills, and ability to oversee day-to-day operations in a healthcare setting. | Responsible for providing leadership and management to a clinical practice(s) and for its day-to-day operations to ensure appropriate systems, policies and procedures are in place to drive quality clinical outcomes, patient, staff and physician satisfaction, and excellent financial performance. Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off - A generous leave program offers multiple paid leave options: • Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. • Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. • Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. • Holidays: 12 set paid holidays each year. Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Assist with development, modification, testing, and documentation of information systems and software under supervision. | Bachelor’s degree in computer science or related field required; no experience or specific skills required. | Job Description Under direct supervision, responsible for assisting with the development and modification of information systems. Assists with application development and enhancement, systems integration, system maintenance and resolution of complex issues. Responsibilities • Assists with research and fact-finding by developing or executing shared queries. • Documents resolutions to production findings and develops program specifications. • Assists with preparing detailed specifications from which programs will be written and developing unit test plans for modifications and solutions of production issues. • Recommends test users and ensures an acceptable quantity of testing has occurred. • Designs, codes, tests, debugs, documents, and maintains programs. • Designs queries to extract, standardize, and de-identify data pulled from databases. • Collaborates with l data analysts to develop scripts and software for data visualizations and statistical analysis. • Collaborates with a team or works independently on writing new software, adapting existing code, and optimizing queries and processes to improve existing resources or develop new ones. • Resolves user testing and ensures programming standards and best practices are implemented. • Performs all other duties as assigned. Qualifications • Ability to learn, implement and support new technologies/data interfaces while working with teams to provide input on improvements to existing systems. • Builds and maintains positive working relationships, within individual work groups and across departments, through open communication and collaboration; works with others to accomplish goals and objectives. • Detail oriented with ability to prioritize/handle multiple tasks. • Disciplined to confirm the quality and standard of work compliance with more experienced coworkers and leadership prior to implementation. Education • Bachelor’s degree in computer science or a related field is required. Experience • None. Required Skills None

Provide scheduling and registration support to a clinic under general supervision. | Requires basic clerical and customer service skills with ability to support clinic scheduling and registration. | Under general supervision, responsible for providing all elements of scheduling and registration support to a clinic. Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off - A generous leave program offers multiple paid leave options: • Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. • Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. • Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. • Holidays: 12 set paid holidays each year. Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Provide office support in a clinical setting to ensure patient satisfaction under direct supervision. | Entry-level office support experience with strong customer service skills and ability to work under supervision. | Under direct supervision, responsible for providing office support in a clinical office to ensure patient satisfaction. Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off - A generous leave program offers multiple paid leave options: • Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. • Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. • Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. • Holidays: 12 set paid holidays each year. Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Assist with recruitment, data collection, and daily operations of research projects under limited supervision. | Entry-level research support role requiring coordination and communication skills within a social science research unit. | Under limited supervision, responsible for the operation of a specialized educational/social science research area with one or more faculty members or managers within a recognized unit. Assists with research project tasks to include recruitment, data collection, and the day to day operations of research projects. May act as liaison with other departments, divisions and organizations. Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off - A generous leave program offers multiple paid leave options: • Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. • Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. • Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. • Holidays: 12 set paid holidays each year. Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.