USTA National Headquarters

Coordinate administrative functions, manage schedules, prepare reports, and support departmental initiatives for a senior leadership team. | Minimum of three years of administrative experience, proficiency in Microsoft and G-Suite, excellent communication and organizational skills, and ability to learn new programs. | About the position Coordinates administrative and operational functions for the Senior Director, program directors, and staff within the Play & Competition Department to ensure the organized and efficient delivery of initiatives supporting USTA’s 35x35 mission. The position manages scheduling, communication, and reporting across Youth Pathway, Adult Competition, World Tennis Number, and Cardio Tennis programs, maintaining the structure and consistency that enable leadership and staff to plan, align, and execute departmental priorities effectively. Responsibilities • Manage calendars, scheduling, and correspondence for the Senior Director and departmental leadership to ensure meetings, timelines, and deliverables stay aligned. • Prepare and edit presentations, reports, agendas, and meeting materials to support clear communication and follow-through across leadership and staff. • Coordinate planning and execution of departmental initiatives across Youth Pathway, Adult Competition, World Tennis Number, and Cardio Tennis, maintaining visibility across related projects and deliverables. • Collect, verify, and organize data for departmental dashboards, performance metrics, and reports used in leadership planning and progress tracking. • Maintain departmental trackers, calendars, and shared documentation to provide accurate, current information and operational consistency. • Plan and coordinate internal and external meetings, webinars, and events, including logistics, agendas, and post-meeting distribution of materials. • Process departmental financial transactions through Concur (invoices, reimbursements, purchase orders, and check requests) and maintain corresponding records and approvals. • Maintain administrative and compliance documentation such as contracts, W-9s, certificates of insurance, and waivers; coordinate with Legal and Finance to ensure timely processing. • Develop and maintain templates, trackers, and reference tools that promote workflow consistency and improve efficiency across teams. • Coordinate scheduling within Play & Competition as well as with other departments and divisions to ensure alignment of updates and deliverables. • Manage and support the use of collaborative and virtual platforms - including Google Workspace, Monday.com, Zoom, and Google Meet - to coordinate communication, scheduling, and information sharing across teams. Requirements • Equivalent administrative experience of a minimum of three years. • Advanced proficiency in Microsoft Suite & G-Suite (Gmail, Calendar, Drive, Docs, Sheets, Slides, Forms), Adobe Photoshop, and virtual meeting platforms such as Zoom & GoogleMeet. • Possess the ability to learn & manipulate new programs and processes. • Excellent verbal, written, and interpersonal skills. • Interpersonal & organizational skills - clear, friendly written and verbal communicator with extreme attention to detail. Nice-to-haves • A tennis-playing background is helpful.

Designing and developing digital applications, collaborating with cross-functional teams, and ensuring quality and security standards. | Requires 6-10 years of IT experience, hands-on experience with Adobe AEM, JavaScript, modern web frameworks, DevOps, AWS/Azure, and understanding of microservices and SDLC methodologies. | Who We Are We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open. Why Work for the USTA? We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game! The Role We are seeking a Director of Software Engineering to support modern front-end web development, with a specific emphasis on Adobe platforms including Experience Manager. In this lead role, you will be responsible for developing, enhancing, debugging, deploying, and testing JavaScript, HTML code, CDN configurations, and Adobe platform tools within the USTA’s digital ecosystem. You will serve as a seasoned technical resource, managing application solutions across diverse development platforms, software, and hardware. Lead development efforts across multiple phases of the SDLC including design, development, unit/integration testing, and supporting the delivery of solutions for digital applications. Perform technical analysis and delivery for key digital initiatives, as well as lead upgrade, enhancements and support for existing strategic applications/systems Collaborate with lines of business units, vendor partners, technical implementation teams (Development, QA and Infrastructure) to balance the complexities of technical implementation against business requirements Create and maintain system, functional and reference documentation Adhere-to and augment relevant coding/design standards and principles. Ensure the design and development is conforming to best practices and standards. Perform code reviews and analysis to ensure quality and adherence to security best practices of code developed by 3rd parties Who You Are 6-10 years proven IT experience performing hands-on software development roles Must be strong multifaceted technologist with experience delivering enterprise-level applications Must have hands-on experience with Adobe AEM platform Must have experience and strong hands-on skills in: JavaScript and one or many modern web frameworks such as Angular.js, Ember.js, React.js, Vue,js and bootstrap.js Must have experience with DevOps, continuous integration/deployment, and TDD. Must have experience with AWS or Microsoft Azure Solid understanding of service oriented architecture, microservices, and software design patterns Must have strong problem-solving abilities, self-starter, sound team player Must have excellent organizational skills and be able to handle multiple tasks to meet tight deadlines Strong ability to communicate effectively and influence decisions to achieve results Previous experience in Sports/Media & Entertainment industry is a plus Adobe AEM certifications is a plus Previous experience operating and delivering in multiple SDLC methodologies College/University Degree preferably within a technology domain What We Offer At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce! Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity. Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings. Time to recharge and energize:Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess. Plan for your future financially and professionally: 401(k) with employer matching (up to 3%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $5,000 for tuition reimbursement, per academic year. Mental and emotional wellness: Resources for overall well-being including mental health and meditation benefits. Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available. The expected range for the base salary for this position is between $160,000 - 190,000 plus potential ICP bonus. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job. Come One, Come All We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience! USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.

Support strategy development, perform research, and analyze metrics to inform organizational decisions. | Currently enrolled or recently completed a graduate program in a relevant field, with strong analytical and communication skills. | Who We Are We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open. Why Intern with the USTA?We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and crafting opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game! The Role USA Tennis is USTA’s newly expanded division—including USTA's Player Development, Pro Circuit, Collegiate, Junior Competition, and International Team Events – with the goal of developing both elite junior and professional players.In upcoming months, USA Tennis will be focusing on finalizing and operationalizing strategy to optimize all elements of the developmental pathway. In addition, we will be looking to enable the ecosystem in creating conditions to develop new American champions. You will be working directly with USA Tennis leadership on variety of responsibilities including: • Operationalize 3 year strategy and develop strategic plans; lead cross-functional effort across USA Tennis, wider USTA, and external stakeholders• Perform quantitative and qualitative research and analysis to create analytical insights to identify recommendations and opportunities; package those into effective communication, and use them to inform critical decisions• Develop, track, and analyze metrics of measuring USA Tennis success• Synthesize and communicate strategy, budget, and operational plan for board level presentation• Support USA Tennis leadership as needed Program details: 8-week program from June 9 through August 11 Schedule: Monday–Friday, 9:00 AM–5:00 PM ET Hybrid role requiring 3 days per week on-site at our Times Square office. Compensation: $35.00 per hour Who You Are Currently enrolled in or recently completed a graduate program (MBA, MPP, MS, MA, or equivalent) in Business, Strategy, Economics, Public Policy, Sports Management, Analytics, or a related field Strong academic standing with coursework in strategy, analytics, finance, or organizational management preferred Demonstrated ability to support strategy development and operational execution, including translating high-level strategy into actionable plans Strong quantitative and qualitative research capabilities, including data analysis, market research, stakeholder interviews, and synthesis of insights Experience developing KPIs, performance dashboards, or success metrics to track organizational or program outcomes Ability to identify opportunities, evaluate trade-offs, and formulate data-driven recommendations Excellent written and verbal communication skills, with experience preparing executive-level materials Ability to synthesize complex strategy, budget, and operational concepts into clear, compelling board-ready presentations Comfortable presenting findings and recommendations to senior leaders and cross-functional stakeholders Proven ability to work effectively in cross-functional and matrixed environments Experience collaborating with internal teams and external stakeholders to drive alignment and execution High level of professionalism, discretion, and adaptability when supporting senior leadership Proficiency in Excel, PowerPoint, and data analysis tools Strong organizational and project management skills with the ability to manage multiple priorities Interest in Sports & Development Strong interest in elite athlete development, sports strategy, or national governing bodies What the Program OffersAs an intern, you will fully immerse into the USTA culture and be a true part of the team! During the program you will have the opportunity to network with Senior Leadership- including the CEO- as well as be mentored by current staff. Additionally, you can look forward to: Weekly professional development workshops. Participation in a group project which will be presented to staff at the end of the program. Opportunity to have your resume reviewed by one of our recruiters. Ability to participate in company activities, including our 7 Business Resource Groups. And more! Come One, Come All We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome! USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.