Upwind Security

Provide technical support and troubleshoot complex enterprise IT issues. | Experience in technical support, troubleshooting, escalation management, and cross-functional collaboration in IT environments. | Upwind Security is looking for a Marketing Operations Manager to own the execution, maintenance, and continuous improvement of our go-to-market systems, analytics, and reporting.This role is ideal for someone who thrives in the operational layer of GTM: making systems work reliably with an AI-first mindset, and ensuring data-driven Marketing teams can execute with confidence.You will partner closely with Revenue Operations and Marketing Leadership to run, maintain, and improve established workflows across Salesforce, HubSpot, Clay, Hockeystack, events, reporting, and GTM tooling.What You’ll OwnIntake, Analysis, Triage & Day-to-Day OpsServe as the first point of contact for Marketing Ops requests via Slack and other intake channelsTriage, clarify, and resolve day-to-day requests (lists, ownership updates, campaign questions, quick data fixes)Investigate and resolve issues independently; escalate only true system or architecture problemsIdentify recurring requests and turn them into documented, repeatable processesCampaign, Channel, SDR & Event OperationsOwn campaign setup, tagging, and hygiene in Salesforce and HubSpotEnsure event leads are properly uploaded, tagged, QA’d, and reflected in reportingBuild and maintain campaign and event dashboardsPerform retroactive cleanup on older campaigns and event lists as neededBuild and maintain custom Hockeystack dashboards to support:Marketing channel performanceCampaign reportingProduct launchesDesign, execute, and continuously improvement of SDR and lead flow processes to reduce leakage and manual handoffsImplement, maintain, and improve lead flow processes across all marketing programs, including:Implementing automated tracking and reporting in SFDCReducing manual copy/paste workflowsImproving data visibility across Marketing, SDR, and SalesData Hygiene, QA & GovernanceMonitor enrichment success and data quality, escalating to RevOps as necessaryRun proactive QA checks (missing owners, orphaned records, broken attribution)Investigate and resolve “missing data” issues before escalationMaintain UTM structure and generate new UTMs as neededSupport GDPR compliance, including data access and deletion requestsReporting & Executive SupportPrepare and maintain weekly marketing and GTM reporting and self-service dashboardsProactively communicate analysis and insights of key data findings to marketing leadershipBuild and maintain SDR dashboards for:Weekly pipeline reportingQuota attainment by individual SDRPrepare inputs for quarterly board reporting related to marketing and pipelineValidate data accuracy and consistency across systems before reports reach leadershipSupport ad hoc leadership reporting with first-pass analysis and investigationResearch, Enablement & DocumentationCreate and maintain SOPs and how-to documentation for Marketing Ops processesCommunicate system changes and train marketing users on new workflowsConduct research and execute lead list pulls using Clay, Salesforce, and sales engagement toolsWhat Success Looks LikeMarketing has the dashboards and analytics they need to make better data-driven decisionsMarketing Ops requests are handled quickly with minimal escalationCampaigns and events are consistently tagged and report accuratelyManual processes are automated as much as possible to help the team scaleData quality issues are caught proactivelySDR and marketing lead flow processes run with reduced manual effortReports go out on time to support senior leadership

Develop and tailor technical solutions for customer needs, lead POC engagements, and act as a liaison between sales and product teams. | Deep understanding of cloud security products, experience in technical solution development, and ability to support sales processes. | Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.We are looking for an experienced Solutions Architect to join our team of expert sellers that is deeply committed to building meaningful relationships with customers, focusing on their value and thinking strategically about bringing deals to close.This is a field sales engineering role open to qualified candidates on the West Coast, preferably in San Francisco. Responsibilities Develop a deep understanding of Upwind's cloud security products and servicesCollaborate with the sales team to understand customer requirements and tailor technical solutions to meet their needsProvide technical guidance and support throughout the sales cycleLead and manage the execution of POC engagements to demonstrate the effectiveness of our solutions.Act as a liaison between the sales and product development teams, providing valuable insights from customer interactions

Create and execute compelling content and campaigns across multiple channels, including social media, newsletters, and web, while managing thought leadership programs and collaborating across teams. | Proven experience in content marketing, social media, campaign management, and collaboration with executive leadership to develop thought leadership content. | We’re looking for a Creative Content Marketing Manager, part creator, part growth thinker, and deeply hands-on, to shape how our brand shows up in the world.This role sits at the intersection of content creation, thought leadership, and creative growth campaigns. You’ll own the development of compelling, modern content across LinkedIn, social, newsletters, and the website, while also building bigger creative activations and campaigns that spark attention and demand.You’ll think like a growth hacker and create like a storyteller, turning insights, trends, and POVs into standout content and campaigns. From executive thought leadership and social-first storytelling to creative growth experiments and brand moments, you’ll help define a content engine that feels intentional, human, and impossible to ignore.This is a hands-on, high-impact role. You’ll report to the Head of Demand Gen and work closely with Brand, Product Marketing, Sales, and our executive team to bring ideas to life, not just on slides, but in the wild.Role ResponsibilitiesCreate and execute standout content and campaigns. Own creative content initiatives end-to-end, from social-first storytelling and LinkedIn content to integrated campaigns and brand moments that drive engagement and demand.Produce high-quality written content including LinkedIn posts, social copy, newsletters, landing pages, campaign messaging, executive POVs, and creative briefs.Build and manage executive thought leadership programs. Partner closely with executives and advisors to translate their expertise into compelling content, especially on LinkedIn, positioning them as credible, modern voices in the industry.Own the production and rollout of content. Work with design, video, product marketing, to concept, brief, and ship content across formats: social posts, video, email series, interactive web content, mini-campaigns, and activations.Turn insights into creative opportunities. Use audience signals, buying intent, cultural moments, and trend data to inspire new content formats, creative hooks, and growth-style experiments.Specialize in social, especially LinkedIn, X, and Instagram. Build a strong, differentiated presence through consistent, creative, and thoughtful content that earns attention and engagement.Collaborate to make ideas real. Partner cross-functionally with Product Marketing, Field Marketing, Sales, and leadership to turn GTM initiatives into creative campaigns that actually ship.Inject creativity into growth campaigns. Support paid and organic growth efforts by developing the creative angles, narratives, and concepts, not just managing execution.Keep the brand feeling alive. Ensure our content and storytelling stay modern, cohesive, and intentional, constantly testing, learning, and evolving what resonates.

Troubleshoot complex technical issues, support cloud security products, and document solutions. | Experience in technical support, cybersecurity, and familiarity with cloud security concepts. | Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.We’re looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic solutions. You’ll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers.Responsibilities Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues.Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed.Build strong relationships, educate customers on product features, and maintain a professional, supportive tone.Create and update support documentation while logging all interactions in the support system.Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support.

Develop and execute sales strategies, build relationships with clients and partners, and manage end-to-end sales cycles for cloud security solutions. | Proven federal sales success, ability to engage C-level and technical stakeholders, and experience in cloud or security solutions. | Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.We are looking for an experienced Enterprise Account Executive to join our team of expert sellers that is deeply committed to building meaningful relationships with customers, focusing on their value and thinking strategically about bringing deals to close.This is a field sales role & we are currently seeking qualified candidates in the Midwest region (Chicago, Michigan, Indiana, Ohio, Western Pennsylvania, or Kentucky).Responsibilities Develop and execute a comprehensive sales strategy to identify and generate new business pipeline, exceed revenue targets, and win new enterprise logosDemonstrate a thorough understanding of customer needs, challenges, and business objectives to effectively position Upwind’s solution with C-level executives and technical stakeholders Partner closely with technical teams to ensure seamless integration and implementation to accelerate the time-to-value realization for clientsLead and execute end-to-end sales cycles with excellence in all phases: from pipeline generation and opportunity qualification to the creation and delivery of a quantifiable business case / ROI justification Collaborate and build trusted relationships with Upwind channel partners and ecosystem to expand and optimize market reachLead contract negotiations to completion and successful closure

Develop and execute sales strategies to generate new business, manage end-to-end sales cycles, and build relationships with clients and partners. | Experience in enterprise sales, ability to engage C-level and technical stakeholders, and familiarity with cloud security solutions. | Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.We are looking for an experienced Commercial Account Executive to join our team of expert sellers that is deeply committed to building meaningful relationships with customers, focusing on their value and thinking strategically about bringing deals to close. This is a field sales role open to qualified candidates in the North-Central area (Minnesota, Wisconsin, Iowa, Missouri, Kansas, or Nebraska).Responsibilities Develop and execute a comprehensive sales strategy to identify and generate new business pipeline, exceed revenue targets, and win new enterprise logosDemonstrate a thorough understanding of customer needs, challenges, and business objectives to effectively position Upwind’s solution with C-level executives and technical stakeholders Partner closely with technical teams to ensure seamless integration and implementation to accelerate the time-to-value realization for clientsLead and execute end-to-end sales cycles with excellence in all phases: from pipeline generation and opportunity qualification to the creation and delivery of a quantifiable business case / ROI justification Collaborate and build trusted relationships with Upwind channel partners and ecosystem to expand and optimize market reachLead contract negotiations to completion and successful closure

Build and maintain strategic customer relationships, lead technical deployments, and support customer success to ensure platform adoption and satisfaction. | Experience in customer success, technical deployment, and cloud security or related technical fields, with strong communication skills. | Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.We're looking for a Technical Account Manager to build strong, strategic relationships with customers and ensure successful onboarding, adoption, and long-term value from the Upwind platform. You'll serve as the main point of contact, guide technical deployments, lead roadmap discussions, and provide hands-on support to drive engagement and satisfaction.Responsibilities Act as a strategic partner to the sales team post-sale, supporting account continuity while enabling sales to focus on new opportunitiesLead the technical deployment of the Upwind platform post-sale, ensuring smooth and successful onboarding and deployment of new capabilitiesServe as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experienceBuild strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussionsPartner with sales during renewals and expansion to align technical planning with customer needs and drive valueProactively engage with customers to surface key security insights, guide feature adoption, and ensure they realize the full value of the Upwind platformUnderstand and advocate for your customers needs cross functionally (i.e. Product Management and Technical Support)

Manage and optimize marketing systems, data quality, and reporting to enable data-driven decision-making. | Experience with marketing operations tools (Salesforce, HubSpot), data governance, process automation, and reporting. | Upwind Security is looking for a Marketing Operations Manager to own the execution, maintenance, and continuous improvement of our go-to-market systems, analytics, and reporting.This role is ideal for someone who thrives in the operational layer of GTM: making systems work reliably with an AI-first mindset, and ensuring data-driven Marketing teams can execute with confidence.You will partner closely with Revenue Operations and Marketing Leadership to run, maintain, and improve established workflows across Salesforce, HubSpot, Clay, Hockeystack, events, reporting, and GTM tooling.What You’ll OwnIntake, Analysis, Triage & Day-to-Day OpsServe as the first point of contact for Marketing Ops requests via Slack and other intake channelsTriage, clarify, and resolve day-to-day requests (lists, ownership updates, campaign questions, quick data fixes)Investigate and resolve issues independently; escalate only true system or architecture problemsIdentify recurring requests and turn them into documented, repeatable processesCampaign, Channel, SDR & Event OperationsOwn campaign setup, tagging, and hygiene in Salesforce and HubSpotEnsure event leads are properly uploaded, tagged, QA’d, and reflected in reportingBuild and maintain campaign and event dashboardsPerform retroactive cleanup on older campaigns and event lists as neededBuild and maintain custom Hockeystack dashboards to support:Marketing channel performanceCampaign reportingProduct launchesDesign, execute, and continuously improvement of SDR and lead flow processes to reduce leakage and manual handoffsImplement, maintain, and improve lead flow processes across all marketing programs, including:Implementing automated tracking and reporting in SFDCReducing manual copy/paste workflowsImproving data visibility across Marketing, SDR, and SalesData Hygiene, QA & GovernanceMonitor enrichment success and data quality, escalating to RevOps as necessaryRun proactive QA checks (missing owners, orphaned records, broken attribution)Investigate and resolve “missing data” issues before escalationMaintain UTM structure and generate new UTMs as neededSupport GDPR compliance, including data access and deletion requestsReporting & Executive SupportPrepare and maintain weekly marketing and GTM reporting and self-service dashboardsProactively communicate analysis and insights of key data findings to marketing leadershipBuild and maintain SDR dashboards for:Weekly pipeline reportingQuota attainment by individual SDRPrepare inputs for quarterly board reporting related to marketing and pipelineValidate data accuracy and consistency across systems before reports reach leadershipSupport ad hoc leadership reporting with first-pass analysis and investigationResearch, Enablement & DocumentationCreate and maintain SOPs and how-to documentation for Marketing Ops processesCommunicate system changes and train marketing users on new workflowsConduct research and execute lead list pulls using Clay, Salesforce, and sales engagement toolsWhat Success Looks LikeMarketing has the dashboards and analytics they need to make better data-driven decisionsMarketing Ops requests are handled quickly with minimal escalationCampaigns and events are consistently tagged and report accuratelyManual processes are automated as much as possible to help the team scaleData quality issues are caught proactivelySDR and marketing lead flow processes run with reduced manual effortReports go out on time to support senior leadership

Manage and optimize marketing systems, analyze data, and support campaign execution to improve marketing effectiveness. | Experience with Salesforce, HubSpot, marketing analytics, and process automation; strong data management and reporting skills; ability to handle system requests and improve workflows. | Upwind Security is looking for a Marketing Operations Manager to own the execution, maintenance, and continuous improvement of our go-to-market systems, analytics, and reporting.This role is ideal for someone who thrives in the operational layer of GTM: making systems work reliably with an AI-first mindset, and ensuring data-driven Marketing teams can execute with confidence.You will partner closely with Revenue Operations and Marketing Leadership to run, maintain, and improve established workflows across Salesforce, HubSpot, Clay, Hockeystack, events, reporting, and GTM tooling.What You’ll OwnIntake, Analysis, Triage & Day-to-Day OpsServe as the first point of contact for Marketing Ops requests via Slack and other intake channelsTriage, clarify, and resolve day-to-day requests (lists, ownership updates, campaign questions, quick data fixes)Investigate and resolve issues independently; escalate only true system or architecture problemsIdentify recurring requests and turn them into documented, repeatable processesCampaign, Channel, SDR & Event OperationsOwn campaign setup, tagging, and hygiene in Salesforce and HubSpotEnsure event leads are properly uploaded, tagged, QA’d, and reflected in reportingBuild and maintain campaign and event dashboardsPerform retroactive cleanup on older campaigns and event lists as neededBuild and maintain custom Hockeystack dashboards to support:Marketing channel performanceCampaign reportingProduct launchesDesign, execute, and continuously improvement of SDR and lead flow processes to reduce leakage and manual handoffsImplement, maintain, and improve lead flow processes across all marketing programs, including:Implementing automated tracking and reporting in SFDCReducing manual copy/paste workflowsImproving data visibility across Marketing, SDR, and SalesData Hygiene, QA & GovernanceMonitor enrichment success and data quality, escalating to RevOps as necessaryRun proactive QA checks (missing owners, orphaned records, broken attribution)Investigate and resolve “missing data” issues before escalationMaintain UTM structure and generate new UTMs as neededSupport GDPR compliance, including data access and deletion requestsReporting & Executive SupportPrepare and maintain weekly marketing and GTM reporting and self-service dashboardsProactively communicate analysis and insights of key data findings to marketing leadershipBuild and maintain SDR dashboards for:Weekly pipeline reportingQuota attainment by individual SDRPrepare inputs for quarterly board reporting related to marketing and pipelineValidate data accuracy and consistency across systems before reports reach leadershipSupport ad hoc leadership reporting with first-pass analysis and investigationResearch, Enablement & DocumentationCreate and maintain SOPs and how-to documentation for Marketing Ops processesCommunicate system changes and train marketing users on new workflowsConduct research and execute lead list pulls using Clay, Salesforce, and sales engagement toolsWhat Success Looks LikeMarketing has the dashboards and analytics they need to make better data-driven decisionsMarketing Ops requests are handled quickly with minimal escalationCampaigns and events are consistently tagged and report accuratelyManual processes are automated as much as possible to help the team scaleData quality issues are caught proactivelySDR and marketing lead flow processes run with reduced manual effortReports go out on time to support senior leadership

Develop and execute sales strategies to generate new business, manage end-to-end sales cycles, and build trusted relationships with clients and partners. | Experience in enterprise sales, ability to engage with C-level executives, and a proven track record of closing large deals. | Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.We are looking for an experienced Enterprise Account Executive to join our team of expert sellers that is deeply committed to building meaningful relationships with customers, focusing on their value and thinking strategically about bringing deals to close. This is a field sales role open to qualified candidates within the Carolina's.Responsibilities Develop and execute a comprehensive sales strategy to identify and generate new business pipeline, exceed revenue targets, and win new enterprise logosDemonstrate a thorough understanding of customer needs, challenges, and business objectives to effectively position Upwind’s solution with C-level executives and technical stakeholders Partner closely with technical teams to ensure seamless integration and implementation to accelerate the time-to-value realization for clientsLead and execute end-to-end sales cycles with excellence in all phases: from pipeline generation and opportunity qualification to the creation and delivery of a quantifiable business case / ROI justification Collaborate and build trusted relationships with Upwind channel partners and ecosystem to expand and optimize market reachLead contract negotiations to completion and successful closure

Provide technical support for cloud security products, diagnose and resolve customer issues, and document solutions. | Experience in technical support, cloud security or related fields, strong troubleshooting skills, excellent communication, and documentation abilities. | Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.We’re looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic solutions. You’ll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers.Responsibilities Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues.Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed.Build strong relationships, educate customers on product features, and maintain a professional, supportive tone.Create and update support documentation while logging all interactions in the support system.Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support.

Lead and develop a regional sales team to achieve revenue targets, build executive relationships, and drive pipeline growth in a fast-paced startup environment. | Proven sales leadership with enterprise sales experience, strong communication and coaching skills, data-driven forecasting, and preferably knowledge of cloud security concepts. | Description Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth. We’re seeking a Regional Sales Director to lead our Central Region sales team of Enterprise Account Executives. In this role, you’ll own regional revenue growth, drive pipeline creation, and scale strategic customer relationships across enterprise and mid-market segments. You’ll be a hands-on leader—coaching your team to consistently exceed quota while building scalable sales processes for a rapidly growing startup. This is a field sales role & we are currently seeking qualified candidates in the Central time zone. Responsibilities Lead, mentor, and develop a team of Account Executives, fostering a culture of accountability, collaboration, and high performance. Own revenue targets for the Central Region and consistently achieve or exceed quarterly and annual sales goals. Partner with marketing, sales engineering, and customer success to drive pipeline generation and ensure successful customer outcomes. Build and maintain strong executive-level relationships with enterprise customers and prospects. Forecast accurately, provide regular business updates to senior leadership, and drive data-driven decision-making. Recruit, onboard, and retain top sales talent to scale the regional team. Serve as a cultural ambassador and champion of Upwind Security’s values, representing the company at industry events and regional conferences. Requirements Proven track record of leading high-performing sales teams to exceed quota in a fast-paced, high-growth environment. Deep knowledge of enterprise sales motions (strategic prospecting, MEDDIC/MEDDPICC, value-based selling). Maintain accurate forecasting and reporting of the business to leadership and embrace a data-driven approach to SFDC hygiene Excellent communication and presentation skills. Self-motivated, results-driven, collaborative, and adaptable to keep up in a very fast-paced, rapidly changing, startup environment Strong understanding of cloud security concepts, technologies, and trends preferred Exceptional leadership, coaching, and communication skills with the ability to inspire teams and influence senior stakeholders. Based in the Central U.S. with the ability to travel regionally as needed

Provide accurate and timely support to troubleshoot and resolve customer issues. Build strong relationships with customers and document solutions while escalating complex issues as needed. | Candidates should have 1-3 years of experience in technical support roles and fluency in English. A bachelor's degree in Engineering or Cyber Security, along with experience in cloud technologies and cybersecurity, is required. | Description Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth. We’re looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic solutions. You’ll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers. Responsibilities Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues. Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed. Build strong relationships, educate customers on product features, and maintain a professional, supportive tone. Create and update support documentation while logging all interactions in the support system. Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support. Requirements 1–3 years of experience in similar roles such as Technical Support, Technical Account Manager, or Escalation Engineer (not internal IT support roles) - Must Fluency in English (both written and spoken). Experience in MySQL - Must Bachelor's degree in Engineering / Cyber Security, or an equivalent qualification Experience with Cloud technologies, Containerization (Docker), networking, Linux and Kubernetes - Must Experience with OpenSearch, Grafana, and various analysis tools for troubleshooting - Must Experience in cybersecurity, with an emphasis on cloud environments. Ability to adapt and learn, working effectively both solo and within a team setting.

Design, develop, deploy, monitor, and maintain backend cloud security platform projects, perform reliability and performance analysis, contribute to architecture and code reviews, and collaborate with cross-functional teams. | Bachelor's degree in CS or related field, 1+ year backend engineering experience in Golang/Java, experience with cloud platforms, data-intensive systems, CI/CD, and microservices architecture. | Description Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth. We are looking for an experienced Software Engineer to join our engineering team.The team faces complex engineering issues on a daily basis, both solving new challenges and constantly improving the existing solutions. We work with all major cloud providers (AWS, GCP, Azure) and use cutting-edge technologies such as Kubernetes, Docker, Neo4j, ElasticSearch, Redis, TimescaleDB, RabbitMQ, and more. Responsibilities • Responsible for the entire lifecycle of various short-life projects, from initial design and development to deployment, monitoring and maintenance in a production environment • Performing reliability and performance analysis on Golang / Java based applications • Contributing to technical and architectural designs, performing capacity planning, defining SLOs and working with other teams to implement • Conducting design and code reviews as part of a wider engineering group • Interfacing with other teams (e.g. Frontend, DevOps, Product) to deliver best-in-class features Requirements • Bachelor of Science in Computer Science/Software Engineering or related field • 1+ years of experience with Backend Engineering in a high-level programming language (e.g. ideally Golang and/or Java) • Experience with cloud platforms and products (e.g. AWS, GCP and Azure) • Experience implementing data-intensive systems (databases, event systems, messaging systems, etc) • Experience with continuous integration and deployment (CI/CD) • Experience with microservices based architecture

Develop and execute sales strategies to generate new business, engage C-level executives, lead sales cycles, and close contracts for cloud security solutions. | Experience in enterprise sales with a strong understanding of cloud security solutions, ability to engage technical and executive stakeholders, and proven track record of closing large deals. | Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.We are looking for an experienced Enterprise Account Executive to join our team of expert sellers that is deeply committed to building meaningful relationships with customers, focusing on their value and thinking strategically about bringing deals to close.Responsibilities Develop and execute a comprehensive sales strategy to identify and generate new business pipeline, exceed revenue targets, and win new enterprise logosDemonstrate a thorough understanding of customer needs, challenges, and business objectives to effectively position Upwind’s solution with C-level executives and technical stakeholders Partner closely with technical teams to ensure seamless integration and implementation to accelerate the time-to-value realization for clientsLead and execute end-to-end sales cycles with excellence in all phases: from pipeline generation and opportunity qualification to the creation and delivery of a quantifiable business case / ROI justification Collaborate and build trusted relationships with Upwind channel partners and ecosystem to expand and optimize market reachLead contract negotiations to completion and successful closure

Responsible for the entire lifecycle of various short-life projects, from initial design and development to deployment, monitoring, and maintenance in a production environment. Interfacing with other teams to deliver best-in-class features. | Bachelor of Science in Computer Science or related field is required along with 1+ years of experience in Backend Engineering. Experience with cloud platforms and implementing data-intensive systems is also necessary. | Description Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth. We are looking for an experienced Software Engineer to join our engineering team.The team faces complex engineering issues on a daily basis, both solving new challenges and constantly improving the existing solutions. We work with all major cloud providers (AWS, GCP, Azure) and use cutting-edge technologies such as Kubernetes, Docker, Neo4j, ElasticSearch, Redis, TimescaleDB, RabbitMQ, and more. Responsibilities Responsible for the entire lifecycle of various short-life projects, from initial design and development to deployment, monitoring and maintenance in a production environment Performing reliability and performance analysis on Golang / Java based applications Contributing to technical and architectural designs, performing capacity planning, defining SLOs and working with other teams to implement Conducting design and code reviews as part of a wider engineering group Interfacing with other teams (e.g. Frontend, DevOps, Product) to deliver best-in-class features Requirements Bachelor of Science in Computer Science/Software Engineering or related field 1+ years of experience with Backend Engineering in a high-level programming language (e.g. ideally Golang and/or Java) Experience with cloud platforms and products (e.g. AWS, GCP and Azure) Experience implementing data-intensive systems (databases, event systems, messaging systems, etc) Experience with continuous integration and deployment (CI/CD) Experience with microservices based architecture

The Technical Support Specialist will troubleshoot complex technical issues and ensure exceptional customer satisfaction. They will document solutions, escalate critical cases, and leverage cloud expertise to deliver support. | Candidates should have 1-3 years of experience in technical support roles and fluency in English. Experience with MySQL, cloud technologies, and cybersecurity in cloud environments is essential. | Description Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth. We’re looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic solutions. You’ll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers. Responsibilities Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues. Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed. Build strong relationships, educate customers on product features, and maintain a professional, supportive tone. Create and update support documentation while logging all interactions in the support system. Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support. Requirements 1–3 years of experience in similar roles such as Technical Support, Technical Account Manager, or Escalation Engineer (not internal IT support roles) - Must Fluency in English (both written and spoken). Experience in MySQL - Must Bachelor's degree in Engineering / Cyber Security, or an equivalent qualification Experience with Cloud technologies, Containerization (Docker), networking, Linux and Kubernetes - Must Experience with OpenSearch, Grafana, and various analysis tools for troubleshooting - Must Experience in cybersecurity, with an emphasis on cloud environments. Ability to adapt and learn, working effectively both solo and within a team setting.

Build strong, strategic relationships with customers and ensure successful onboarding, adoption, and long-term value from the Upwind platform. Serve as the main point of contact, guide technical deployments, lead roadmap discussions, and provide hands-on support to drive engagement and satisfaction. | 3+ years in customer-facing roles in SaaS, with experience in Technical Account Management, Solution Architecture, or similar roles. Strong technical background in cloud infrastructure, cybersecurity, or DevOps is required. | Description Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, Upwind uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, Upwind delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, Upwind ensures end-to-end, cost-effective cloud infrastructure protection. At Upwind, you’ll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth. We're looking for a Technical Account Manager to build strong, strategic relationships with customers and ensure successful onboarding, adoption, and long-term value from the Upwind platform. You'll serve as the main point of contact, guide technical deployments, lead roadmap discussions, and provide hands-on support to drive engagement and satisfaction. Responsibilities Act as a strategic partner to the sales team post-sale, supporting account continuity while enabling sales to focus on new opportunities Lead the technical deployment of the Upwind platform post-sale, ensuring smooth and successful onboarding and deployment of new capabilities Serve as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experience Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions Partner with sales during renewals and expansion to align technical planning with customer needs and drive value Proactively engage with customers to surface key security insights, guide feature adoption, and ensure they realize the full value of the Upwind platform Understand and advocate for your customers needs cross functionally (i.e. Product Management and Technical Support) Requirements 3+ years in customer-facing roles in SaaS, with experience in Technical Account Management, Solution Architecture, or similar roles Strong technical background in cloud infrastructure (AWS, GCP, Azure), cybersecurity, or DevOps Excellent communication, problem-solving, and relationship-building skills Experience leading technical projects, managing cloud deployments, and driving feature adoption Strategic mindset with the ability to align technical solutions to business goals Relevant certifications in cloud or security (preferred)