Upstream Rehabilitation

The AR Associate is responsible for reviewing unpaid accounts and taking appropriate actions to ensure timely reimbursement. They must meet productivity benchmarks while documenting all actions and reporting any issues identified. | Candidates should have a high school diploma or equivalent and at least 5 years of experience in revenue cycle functions. Strong organizational, written, and verbal skills are essential, along with the ability to work in a team environment. | Upstream Rehabilitation, is looking for a Remote AR Assoc- MVA/MVAL to join our team JOB SUMMARY: Accounts receivable, are legally enforceable claims for payment held by a business for goods supplied or services rendered that customers have ordered but not paid for. The primary focus of an AR Associate within Upstream and all-encompassing Entities is to ensure timely and accurate reimbursement of aged Accounts Receivables. Overall Accounts Receivable is measured by DSO, Days of Sales Outstanding. Quality and Quantity of work are equally important in resolving un paid accounts. There are productivity standards that are defined by portion of AR assigned to the AR associate, while it is critical to meet those standards the reduction in the same AR will also be part of the associate’s responsibility. As an AR Associate specific to MVA/MVAL which consists of Motor Vehicle Accidents and Motor Vehicle Accidents in Litigation you will often be working with Auto Carriers and Attorneys. JOB RESPONSIBILITIES: Review Unpaid Accounts and take appropriate action to receive proper reimbursement. Actions should result in payment which will reduce the overall AR balance. Ensure payments received are appropriate and in full. Meet all established productivity benchmarks and requirements set forth by your Supervisor. Ensuring all actions and reviews performed are properly documented. Report infractions, errors and breaches if/when identified. Correct accounts which could include but is not limited to: Identifying incorrect and verifying correct payers, Payer Overlaps, Pulling, identifying and reading medical EOB’s, taking adjustments or Transfers, creating tasks if money needs to be reapplied. Identify and report trends to the Team and Supervisor. Meetings in the remote setting are expected to be present on live video. (Setting pictures in your absence is prohibited for this role). Identifying state billing rules and guidelines including statute of limitations. Assisting customers both internal and external as needed. Ensure all tasks are created, responded to or completed within the designated time frame or due date whichever comes first. Report all actions and reported findings for all escalated accounts or accounts sent to by a supervisor in a timely fashion. QUALIFICATIONS: High school diploma. or equivalent and/or 5+ years revenue cycle function experience. 1+ years with 3 preferable experience in Revenue Cycle, Medicare, and Commercial Insurance in a high production environment. Self Sufficient Strong Organization Skills Professional in all aspects of the job including presentation of finding and documents as well as physically and verbally while on video and conference calling Strong written and verbal skills Attention to detail and ability to multi-task Ability to examine processes, polices and problems and offer solutions Have an overall positive and supportive attitude of yourself, your team members and the company Ability to work in a team environment Strong time management skills Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

The Talent Acquisition Specialist will source, engage, and nurture candidates for clinical roles while partnering with hiring managers to understand staffing needs. This role involves building candidate pipelines and promoting job opportunities through various recruiting strategies. | Candidates should have a bachelor's degree or equivalent experience, along with 1-3 years of professional experience, preferably in recruiting. Strong interpersonal, communication, and organizational skills are essential, along with proficiency in Microsoft Office. | Join Upstream's Clinical Recruiting Team! Job Title: Talent Acquisition Specialist (Clinical) Location: Remote Reports To: Director of Clinical Recruiting Position Summary We’re looking for a dynamic, relationship-focused Talent Acquisition Specialist (Clinical) to join our team. In this role, you’ll be the bridge between top clinical talent and our hiring managers—sourcing, engaging, and nurturing candidates through a variety of recruiting strategies. You’ll play a key role in supporting our mission to deliver exceptional care by bringing in the people who make it possible. About Us Upstream Rehabilitation is the largest dedicated outpatient physical therapy provider in the United States. Founded in 2004 and headquartered in Birmingham, Alabama, the company operates a vast network of clinics under 26 regional brands. It offers a comprehensive range of outpatient and specialized physical therapy services, including occupational therapy, to help patients lead healthier, more active lives What You’ll Do: Source and attract qualified therapists using diverse recruiting and sourcing methods. Build and maintain strong candidate pipelines through networking, social media, job boards, and community outreach. Partner with hiring managers to understand staffing needs and develop recruitment strategies. Attend job fairs, networking events, and conferences to promote opportunities. Organize and host in-house recruitment events. Screen resumes, conduct interviews, and check references. Maintain accurate job postings and applicant tracking system records. Provide regular updates on recruiting progress to leadership. Stay current on industry trends and best practices to enhance recruitment efforts. Support other duties as assigned. Required: Bachelor’s degree or equivalent work experience (4 years). 1–3 years of professional experience (recruiting preferred). Strong interpersonal, communication, and organizational skills. Ability to manage multiple priorities, exceed metrics and meet deadlines. Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint). Self-motivated, adaptable, and team-oriented. Preferred: Experience in high-volume recruiting, especially in clinical or outpatient physical therapy settings. Familiarity with the healthcare industry and clinical roles. Work Environment & Physical Requirements: Office, remote, and on-site recruiting environments. Standard business hours (Monday–Friday), with occasional evenings/weekends for events. Up to 20% domestic travel. Light to moderate physical demands (e.g., sitting, standing, occasional lifting up to 20 lbs). Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.