UPMC

Provide remote help desk support, troubleshoot basic issues, document interactions, and follow procedures. | Basic understanding of support systems, good communication skills, and ability to follow processes. | UPMC is looking for Help Desk Associates to join their team. These positions are fully remote and will consist of four 10 hour shifts with the following schedules. Wed–Sat 6a–4p Sun–Wed 7a–5p Wed–Sat 7a–5p Must be open to all shifts. Description Under the direction of management and more senior members of the team, the Help Desk Support Analyst - Associate will provide day to day support remotely by telephone and chat, for the UPMC end user. The work shifts are based on a 7/24/365 schedule. Responsibilities: • Communication: Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects. • Securing UPMC Data/Information: Protect the integrity and confidentiality of all data and information through physical and electronic measures. • Call/Chat Quality Evaluation Acknowledgement/Feedback Application: Consistently acknowledge call/chat quality evaluations in quality evaluation software and consistently apply feedback. • Troubleshooting: Has a fundamental understanding of UPMC System support/Knowledge repository and ability to navigate to resolve common customer issues. Consistently document troubleshooting in the ticket. • System Interruption Response and Handling: Follow the System Interruption Handling process consistently. Communicate with other staff for possible system wide interruption. • Meeting Participation: Attend meetings on time, ask questions and apply feedback • Time Management: Responsible for accurate timecard entry in Kronos and PPM systems. Proper use of phone and chat auxiliary codes within defined parameters. • Scorecard Expectations: Typically achieves expected baseline scores. • Disaster Recovery Adherence: Understand the basics of Disaster Recovery processes. Has UPMC equipment on standby. • Answering Support Calls/Answer Support ChatsProvide customer service support to any or all customers via calls/chats. • Ticket Quality: Document and manage end user requests in the Incident Tracking System. Basic understanding of what demographic information, details related to technical issues to capture to properly route to appropriate team. • Technical Skills/Problem Solving: Understand the basics of UPMC technologies. Apply basic problem solving skills to achieve resolution. • Self/Team Development: Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors.

The Health Care Manager ensures continuity and coordination of care for Health Plan members with chronic conditions and complex health needs. Responsibilities include developing individualized treatment plans, monitoring care effectiveness, and collaborating with various stakeholders to improve services. | A Master's degree in a human service field or a Licensed Pennsylvania RN with 6-8 years of clinical experience is required. Candidates should have five years of experience in clinical, care coordination, or case management, with knowledge of community resources and best practices in healthcare. | UPMC Health Plan is hiring a full-time Health Care Manager to join the Commercial Clinical Care Management team. This role will work remotely and may reside anywhere within the US, however, applicants will need to have Pennsylvania licensure as an RN, LSW, LCSW, or LPC. The Health Manager ensures continuity and coordination of care for Health Plan members with chronic conditions and complex health needs. Responsibilities: Provides members, providers, and other stakeholders with information concerning benefits and coverage, and provides accurate information to members and families. Monitors and evaluates effectiveness and outcome of treatment plans, restructures as necessary to provide optimal clinically appropriate services with a goal of maintenance in the community at the least restrictive level of care and maximal use of community supports and resources. Works with Member Services, Network Management and Quality Management staff to assure that systematic revisions to improve services are developed and implemented. Utilizes supervision by identifying and reporting to supervisor clinical, utilization and outcomes issues. Preserve confidentiality of the member. Develop and coordinate an individualized treatment plan with the member, member's family, and providers. Evaluate the effectiveness of the treatment plan and identify gaps in service. Make recommendations for changes when indicated. Assist in the development and review of training materials for staff, other UPMC Health Plan departments, and network providers. Independent problem solving based on sophisticated knowledge of in-plan services, the provider network, member services policies, members' rights and responsibilities, and the operating practices of the organization. Follow-up with the member according to established timeframes to monitor their care to assess whether quality care is being provided in an appropriate setting. Perform duties and responsibilities in accordance with the philosophy and standards of UPMC Health Plan, including conveying courtesy, respect, enthusiasm, and a positive attitude through contacts with staff, health plan members, peers, and external contacts. Identifies provider issues and recommendations for improvement. Contact potential case management members to determine if there is a need for case management intervention. Receives and responds to complex calls regarding requests for services or resolution of complex issues. Ability to propose and implement creative solutions to member problems and to achieve a high level of member satisfaction with services. Performs clinical reviews, service authorization and care coordination (or oversight and supervision) for all Health Plan members receiving services. Complete Annual Competencies including Ethics and Compliance, HIPAA, Safety, Fraud and Abuse and Confidentiality/Privacy and Security Awareness. Provide reports on case management cases or activities as requested. Perform in accordance with system-wide competencies/behaviors. Appropriate documentation in the care management documentation system including assessments, problems, goals and interventions. Assumes responsibility for health plan member's access to in-plan and/or supplemental services as medically indicated Interfaces with and refers members to community based resources and other supportive services as appropriate. Maintains an understanding of behavioral health benefits and remains current on covered or in-plan services, benefit limitations, exclusions, and behavioral health management policies and procedures. Participate in integrated care team meetings in a cross cultural environment to coordinate transitions of care, discharge planning, benefit coverage, conflict resolution and resource needs. Conduct comprehensive assessment of needs and coordination of care activities for individuals with primary diagnosis of alcohol or substance use addiction Master's degree in human service field plus licensure required or Licensed Pennsylvania RN with 6-8 years clinical experience required. Five years of experience in clinical, care coordination, and/or case management required. Previous experience in inpatient, hospice or home health setting is a bonus. Previous experience supporting individuals navigating workers’ compensation is a bonus. Three years of experience in a managed care environment preferred. General knowledge of best practices in health care, emphasizing work with special needs populations and in provider systems. Ability to interact with physicians and other health care professionals in a professional manner required. Computer proficiency required. Experience with Microsoft office products preferred. Excellent verbal and written communication and interpersonal skills required. Knowledge of community resources required. Licensure, Certifications, and Clearances: Registered Nurse (RN) or Social Services Licensure (LSW, LCSW, LPC) Licensure in other states as assigned Case management certification or approved clinical certification preferred Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Lead BI development including requirements gathering, report creation using Power BI, Excel, and SQL, team oversight, and client collaboration. | Bachelor's degree, 5+ years relevant experience, strong analytical and programming skills, proficiency with Power BI, Excel, SQL Server, SSRS, SSIS, and leadership capabilities. | UPMC Health Plan has an exciting opportunity for a Lead Business Intelligence Developer position in the Health Economics department. This a full time position working daylight hours and is a remote position. Prefer candidates to be within the Pittsburgh area. The Lead Business Intelligence Analyst needs to have analytical and programming capabilities, to develop and maintain reports and services using tools like Power BI, Excel, and SQL. The Lead Business Intelligence Analyst will work with clients to define, analyze, and document complex business and reporting requirements. The Lead Business Intelligence Analyst must have the ability to plan and execute complex projects from concept to reality. The Lead Business Intelligence Analyst will lead and perform complex analysis and data extraction/manipulation in an evolving data environment. In addition to very strong technical skills, this position will require superb business process analysis and interpersonal skills and the ability to provide information consumable by senior business decision makers. In this role, you will be responsible for the full lifecycle of analytic activities to include: requirements gathering and data designs, development of analytic tools and reporting capabilities. Responsibilities: • Possess strong analytical skills with the ability to collect, organize, analyze, and prepare standard and ad hoc reports in a timely and meaningful way with attention to detail and accuracy. • Work with clients from diverse areas of the business including financial, clinical, operations, and actuarial staff to define, analyze, and document complex business and reporting requirements. • Completes on-going training on-the-job, through courses and self-study to maintain and enhance technical capabilities. • Meet deadlines and turnaround times set by managers and department director (these deadlines and turnaround times will, at times, require the employee to work until the project is completed, meaning extended daily work hours, extended work weeks, or both). • Serve as a process expert and provide training and support to other Business Intelligence staff as needed. Assume supervisory support and quality control review as needed. • Develop and maintain reports and services using tools like Power BI, Excel, and SQL. • Oversee other Business Intelligence Analysts on a day-to-day basis and provide guidance/assistance as necessary. • Responds to unfamiliar, undefined, or unexpected situations with a professionally prescribed standard response. • Perform peer reviews as requested. • Identify departmental needs and provide recommendations for addressing and resolving business issues to management as appropriate. • Coordinate the orientation of new staff members. • Evaluate and document client needs, including current processes and proposed revisions. Documents requirements, defines scope and objectives, and formulates strategy. • Responsible for the distribution of work assignments for their team as well as workload management within their team. • Develop and maintain working relationships with business partners, professional peers, other team members, and external contacts as appropriate. • Bachelor's degree in computer science or related field (Mathematics, Economics, Health Care, Information Management or Statistics) is required. • Minimum five years of relevant professional experience required in requirements gathering, analysis, design, database development or reporting analysis. • Demonstrate a high degree of professionalism, enthusiasm and initiative on a daily basis. • Ability to work in a fast-paced environment a must. • Ability to manage multiple tasks and projects, and forge strong interpersonal relationships within the department, with other departments, and with external audiences. • Ability to plan, organize, monitor and control projects to achieve project objectives. • Attention to detail is critical to the success of this position, with demonstrated competency in customer orientation and the ability to deal with ambiguity. • Excellent planning, communication, documentation, organizational, analytical, and problem-solving abilities. • Advanced mathematical skills. • Ability to interpret and summarize results of various analyses in a timely and meaningful way. • Ability to effectively approach problem solving. • Must be flexible and willing to perform other tasks as assigned by the manager or upper-level analysts. • Excellent written and verbal communication and presentation skills to effectively communicate information to all levels within the organization. • Must possess a highly proficient understanding of relational databases (SQL Server preferred), database structures (complex views), stored procedures, SSRS, and SSIS. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran

Lead BI development including requirements gathering, report creation using Power BI, Excel, and SQL, team oversight, and client collaboration to deliver analytic solutions. | Bachelor's degree, 5+ years relevant experience in BI/reporting, strong SQL Server skills including complex views, stored procedures, SSRS, SSIS, leadership and project management capabilities. | UPMC Health Plan has an exciting opportunity for a Lead Business Intelligence Developer position in the Health Economics department. This a full time position working daylight hours and is a remote position. Prefer candidates to be within the Pittsburgh area. The Lead Business Intelligence Analyst needs to have analytical and programming capabilities, to develop and maintain reports and services using tools like Power BI, Excel, and SQL. The Lead Business Intelligence Analyst will work with clients to define, analyze, and document complex business and reporting requirements. The Lead Business Intelligence Analyst must have the ability to plan and execute complex projects from concept to reality. The Lead Business Intelligence Analyst will lead and perform complex analysis and data extraction/manipulation in an evolving data environment. In addition to very strong technical skills, this position will require superb business process analysis and interpersonal skills and the ability to provide information consumable by senior business decision makers. In this role, you will be responsible for the full lifecycle of analytic activities to include: requirements gathering and data designs, development of analytic tools and reporting capabilities. Responsibilities: • Possess strong analytical skills with the ability to collect, organize, analyze, and prepare standard and ad hoc reports in a timely and meaningful way with attention to detail and accuracy. • Work with clients from diverse areas of the business including financial, clinical, operations, and actuarial staff to define, analyze, and document complex business and reporting requirements. • Completes on-going training on-the-job, through courses and self-study to maintain and enhance technical capabilities. • Meet deadlines and turnaround times set by managers and department director (these deadlines and turnaround times will, at times, require the employee to work until the project is completed, meaning extended daily work hours, extended work weeks, or both). • Serve as a process expert and provide training and support to other Business Intelligence staff as needed. Assume supervisory support and quality control review as needed. • Develop and maintain reports and services using tools like Power BI, Excel, and SQL. • Oversee other Business Intelligence Analysts on a day-to-day basis and provide guidance/assistance as necessary. • Responds to unfamiliar, undefined, or unexpected situations with a professionally prescribed standard response. • Perform peer reviews as requested. • Identify departmental needs and provide recommendations for addressing and resolving business issues to management as appropriate. • Coordinate the orientation of new staff members. • Evaluate and document client needs, including current processes and proposed revisions. Documents requirements, defines scope and objectives, and formulates strategy. • Responsible for the distribution of work assignments for their team as well as workload management within their team. • Develop and maintain working relationships with business partners, professional peers, other team members, and external contacts as appropriate. • Bachelor's degree in computer science or related field (Mathematics, Economics, Health Care, Information Management or Statistics) is required. • Minimum five years of relevant professional experience required in requirements gathering, analysis, design, database development or reporting analysis. • Demonstrate a high degree of professionalism, enthusiasm and initiative on a daily basis. • Ability to work in a fast-paced environment a must. • Ability to manage multiple tasks and projects, and forge strong interpersonal relationships within the department, with other departments, and with external audiences. • Ability to plan, organize, monitor and control projects to achieve project objectives. • Attention to detail is critical to the success of this position, with demonstrated competency in customer orientation and the ability to deal with ambiguity. • Excellent planning, communication, documentation, organizational, analytical, and problem-solving abilities. • Advanced mathematical skills. • Ability to interpret and summarize results of various analyses in a timely and meaningful way. • Ability to effectively approach problem solving. • Must be flexible and willing to perform other tasks as assigned by the manager or upper-level analysts. • Excellent written and verbal communication and presentation skills to effectively communicate information to all levels within the organization. • Must possess a highly proficient understanding of relational databases (SQL Server preferred), database structures (complex views), stored procedures, SSRS, and SSIS. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran

Lead system integration, application upgrades, data quality maintenance, project management, vendor interaction, user training, documentation, and support for Level 2 and 3 issues. | 7+ years of related experience with proficiency in XML/XSL/Java and Excel, payroll implementation/onboarding experience, strong communication and leadership skills, and ability to mentor others. | This a Full Remote job, the offer is available from: Pennsylvania (USA) UPMC is hiring a Systems Analyst-Senior (Data Engineering/Architecture) to join their Workpartners IT Team. This opportunity offers a top-tier total rewards package and work life balance as it is a Work from Home Opportunity! If you have seven plus years of Data experience with excellent leadership and communication skills, please APPLY NOW!! Purpose: Under the general direction of the management team and senior staff, the Systems Analyst - Senior requires a proficient level of experienced analytical services, defining requirements, developing and/or maintaining computer applications/systems, and providing services to meet client IT and business needs. Work From Home Opportunity!! Responsibilities: • System Integration: May be responsible for coordination of tasks and resources related to system integration, validation of testing and implementation. • SDLC (System Development Life Cycle): Have a proficient understanding of multiple system/application development life cycles. • Data Quality: Maintain data quality at all times. • Application Upgrades and Implementation: Identify new functionality and/or hardware requirements related to application upgrades and implementations. Creates test plans. Responsible for review and validation of functionality. Report back any problems. Create and/or manage cutover plans including downtime, etc. Responsible for evaluating impact and coordinating efforts across multiple platforms as necessary. • Interactions with Others: Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Mentors less experienced staff. • Communication: Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects. • Data Confidentiality/Security: Maintain confidentiality of sensitive information at all times. • Project Management: Take ownership of a project and have the ability to distribute tasks to team members and meet milestone completion. Update all project management and time tracking tools accordingly. • Vendor Relationships: Interact with vendors (technical issues, project initiatives) independently, as necessary. Ability to act as the point person for issue escalation. • End User Training: Ability to create training content. Facilitate more detailed user training sessions. Ability to train peers. • Documentation: Complete detail-oriented documentation for new and moderately complex processes. Responsible for the quality and validity of produced documents. Extract and document customer/business requirements and needs for use by enterprise architecture and engineering teams (network, system, and software). • Second and Third Level Support (Including Maintenance Activities): Independently triage and resolve Level 2 and Level 3 support issues. Act as a mentor to less experienced staff in resolution of Level 2 and Level 3 issues. Ability to handle problem management as appropriate. • Report Writing/Analysis: Write and analyze complex reports. Make modifications to complex reports. Mentor less experienced team members. Communicate with the business/act as business analyst. • Process Improvement: Ability to manage process improvement efforts. Create and update processes, as necessary. Ability to independently recognize opportunity for process improvements. • Self-Development: Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors. • Typically has 5+ years' experience with modern technology and application support through education or practical experience. Highly driven and self-motivated to exceed expectations. • Ability to work independently and in a team-based environment. • Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function. • Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities. • Additionally, this position may be required to maintain a standby status as part of a rotation within the team. This requires 24 hours per day, 7 days per week availability during the standby period. The frequency varies based upon the number of colleagues in the rotation. MUST HAVE EXPERIENCE: • 7 or more years of related role experience • XML/XSL/Java and Excel Proficiency • Demonstrate consistent productivity against KPIs • Excellent in communication and responsiveness • Implementation/onboarding experience • Contribute as an SME in import, exports or payroll. • Proficiency in payroll, imports and exports • Client facing communication skills. • Leadership recognition among peers • Contributions towards leadership and mentorship PREFERRED: (not required) • Current or Past UPMC employee • A candidate who has been referred to by an executive • Healthcare industry experience Licensure, Certifications, and Clearances: Preferred Licensure:ACBT - Avaya CBTCXADMIN - AVST Cert CX AdminITIL - IT Infrastructure Library UPMC is an Equal Opportunity Employer/Disability/Veteran This offer from "UPMC" has been enriched by Jobgether.com and got a 72% flex score.

As a Senior Financial Analyst, you will lead and document intricate financial analysis projects while providing functional advice and training to less experienced financial analysts. Your expertise will be crucial in guiding financial strategies and decisions. | A Bachelor's degree in accounting or a related business field is required, along with a minimum of three years of related work experience. Alternatively, a High School Diploma/GED with five years of related work experience is acceptable. | Are you ready to elevate your career in finance? UPMC Corporate Finance is seeking a dynamic and experienced Senior Financial Analyst to join our team. This role is perfect for a seasoned professional who thrives on conducting complex financial analysis and mentoring emerging talent. Purpose: As a Senior Financial Analyst, you will lead and document intricate financial analysis projects, providing functional advice and training to less experienced financial analysts. Your expertise will be crucial in guiding our financial strategies and decisions. Location: This position will be based out of Forbes Tower in Pittsburgh, PA. This position will have the potential to work from home with a hybrid schedule which includes some days in office per week and some days at home per week. Responsibilities: Financial Transactions: Record, classify, and summarize financial transactions and events in accordance with generally accepted accounting principles (GAAP). Reporting: Develop comprehensive financial reports for forecasting, trending, and results analysis. Data Analysis: Perform complex statistical, cost, and financial analysis of reported data. Mentorship: Act as a mentor for Financial Analysts and administrative staff, fostering growth and development within the team. Data Interpretation: Analyze complex financial data, extract and define relevant information, and interpret data to determine past financial performance and project future financial probabilities. Decision Support: Interpret financial transactions and events for users who must make economic or business decisions. Cost Studies: Plan and conduct complex studies to determine the cost of business activities, recommend budget adjustments, and propose cost improvement measures. Join UPMC Corporate Finance and be part of a team that values precision, insight, and leadership. If you are passionate about finance and ready to make a significant impact, apply today! Bachelor's degree in accounting or related business field required. Minimum of three years of related work experience required. OR High School Diploma/GED and five years of related work experience. Microsoft Office spreadsheet application required, and PeopleSoft General Ledger proficiency preferred. Licensure, Certifications, and Clearances: CPA/MBA preferred. Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

As a Senior Tax Analyst, you will ensure compliance with complex tax regulations and support strategic initiatives. You will prepare and review tax filings, conduct in-depth tax research, and communicate with colleagues across the organization. | A bachelor's degree in accounting or a related field and a minimum of three years of tax experience are required. Strong communication skills, professionalism, and the ability to work under deadlines are essential. | Are you ready to make a meaningful impact at one of the nation’s leading nonprofit health systems? UPMC Corporate Finance is seeking a dynamic and detail-oriented Senior Tax Analyst to join our high-performing Tax Department. This is more than just a tax role—it's an opportunity to shape the financial future of a mission-driven organization that touches millions of lives. Purpose As a Senior Tax Analyst, you’ll play a critical role in ensuring UPMC’s compliance with complex tax regulations while supporting strategic initiatives across the enterprise. You’ll prepare and review tax filings, conduct in-depth tax research, and help navigate the evolving landscape of nonprofit and healthcare taxation. Location: This position will be based out of the US Steel Tower in Pittsburgh, PA. This position will have the potential to work from home with a hybrid schedule which includes some days in office per week and some days at home per week. Responsibilities Performs all responsibilities in a manner that demonstrates appropriate behavior towards patients, staff peers and other departments, as defined in the Basics of Service Excellence. Provides support across all areas owned by the Tax Department. Develops an understanding of tax concepts relevant to the Tax Department’s responsibilities (e.g., nonprofit, charity and tax-exemption concepts, corporate and partnership taxation, insurance taxation, state and local taxes, international taxes, and tax principles associated with compensation, employee benefits and payroll). Prepares and reviews various federal, state, local, and international tax and tax-related forms. Performs tax research. Clearly documents and presents research, analysis and suggested courses of action related to assignments and self-identified issues. Communicates and coordinates (both in-person and digitally, as the situation requires) with Tax Department colleagues and counterparts from other areas of the UPMC organization. Keeps current and well informed and conversant with federal, state and local tax laws. Recognizes accounting issues related to tax reporting requirements. Identifies tax internal control procedural inefficiencies, develops solutions for corrections and oversees implementation of corrective measures. Adopts a continuous improvement mindset, including identifying procedural inefficiencies and leading or assisting with the development of associated improvement solutions. Analyzes and interprets financial, statutory, regulatory and other information. Attends key meetings and discussions. Why UPMC? Mission-Driven Work: Be part of a nonprofit organization that’s improving lives every day. Career Growth: Access to professional development, mentorship, and advancement opportunities. Innovative Culture: Join a team that values fresh ideas and continuous improvement. Comprehensive Benefits: Competitive compensation, health coverage, retirement plans, and more. Ready to Elevate Your Career? If you're a tax professional who thrives in a fast-paced, purpose-driven environment, we want to hear from you. Apply today and help shape the future of healthcare finance at UPMC. A bachelor's degree in accounting, tax law, or related business field is required. A minimum of three years of tax or similar experience is required. A high degree of professionalism, initiative, a learning and growth mindset, good communication skills, and an ability to work as part of a team under stringent deadlines are all required. Experience with business software is required. OneSource income tax and OneSource tax provision experience preferred but not required. Degrees, certifications, training and/or experience in data analytics and systems are preferred but not required. Understanding of insurance taxation (SSAP 101) preferred but not required GAAP accounting for taxes: ASC-740/FAS 109/FIN48 understanding/knowledge preferred but not required Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

The Senior Financial Analyst will conduct complex analytics to support the Physician Services Division and provide business support to various clinical departments. Responsibilities include financial forecasting, management reporting, and process enhancement through technology. | A Bachelor's degree in accounting or a related field is required, along with a minimum of three years of related work experience. Proficiency in Microsoft Office and PeopleSoft General Ledger is preferred, with CPA/MBA being a plus. | The Senior Financial Analyst will conduct and document a series of complex analytics to support the Physician Services Division. This position offers the opportunity to collaborate with clinical departments based on organizational needs and the analyst's areas of interest. The position will provide direct business support to various clinical departments within the University of Pittsburgh Physicians (UPP). You will analyze various clinical departments financial & operational data, interpret the data, and prepare comprehensive analyses and projections for presentation to key stakeholders who must make economic or business decisions. Additional tasks will consist of, but not be limited to, financial forecasting (mid-month, month end, annual budget process), management reporting (UPMC Executive, HSD Finance, Operational Leaders), process enhancement (report automation through leveraging technology such as PowerBI, Qlik, other). This role is ideal for driven individuals who are eager to leverage and build on their financial leadership expertise, to create meaningful impact in the healthcare sector. Job Features: · Work/Life Balance: Remote flexibility through a hybrid work model to support an environment that allows for balance between work and life outside of work. · Schedule Flexibility: The current policy allows for customized individual flexible work schedules. · Career Development: Substantial professional growth opportunities and mentorship. · Meaningful Work: Opportunities to perform meaningful work. · Team Building: Participation in office functions, off-site events, and happy hours. Physician Services Division Responsibilities: Collaborate with finance and operational partners to complete ad-hoc projects and analyze complex financial data, for the purpose of determining past financial performance and/or to project future financial profitability. Create financial analytics focused on forecasting, trending, and predictive analyses to support clinical and executive leadership. Plan and conduct complex studies to determine cost of business activities such as new hires, capital purchases, or expanding the department’s footprint. Recommend budget adjustments, and other cost improvement measures. Identify and implement process improvement opportunities. Act as a mentor for Financial Analysts and administrative and operational staff. Use Power BI and Qlik Clinical Analytic tools to perform financial analytics. Interpret and present financial and operational findings to various leaders within the Physician Services Division such as Chairs, Vice-Chairs, Administrators, and Executives. Participate on various PSD wide system initiatives. These ad-hoc initiatives can offer exposure to new areas within the division, new metrics and tools for reporting and analytics, and networking opportunities with new partners within the Physician Services Division as well as across UPMC. Bachelor's degree in accounting or related business field required. Minimum of three years of related work experience required. OR High School Diploma/GED and five years of related work experience. Microsoft Office spreadsheet application required, and PeopleSoft General Ledger proficiency preferred. Licensure, Certifications, and Clearances: CPA/MBA preferred. Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran