UPMC

Support secure system development through automation, security process execution, compliance evaluation, disaster recovery management, and 24/7 on-call participation. | 4-year technical degree or 5+ years IT experience, strong knowledge of network principles, packet analysis, firewalls, operating systems; F5 Big-IP certification preferred. | UPMC is looking for an Application Delivery Engineer Senior to join their team. This position will be a fully remote role. Description Support Information Assurance Services efforts to develop secure systems and networks through the identification and use of automated tools, execution of security processes, procedures and reporting. Work with Data Stewards and Application Support representatives to ensure delivery of highly available and secure applications. Responsibilities: Assists with Auditing exercises. Develops and executes plan to remediate shortfalls. Evaluate application and infrastructure designs for compliance with hardening standards, monitoring and compliance, incident response, and disaster recovery requirements. Participates in 24x7 on call rotation and supports Application Delivery changes and issues outside of standard business hours as needed. Demonstrate a high level functional understanding of network routing and switching technology for the purpose of solving network connectivity problems and implementing network configurations. Uses sniffers and other advance tools to troubleshoot and isolate source of application issues at the packet level. Escalates and communicates issues as appropriate to management and stakeholders. Promote/teach IT security awareness, basics and literacy, and training to IT and non-IT employees commensurate with their responsibilities. Proactively apprises management of issues effecting project status and offer solutions to solve the issues. Seeks to improve overall service to our customers by analyzing past events & issues and looks for improvement opportunities. Improves security and efficiency of applications delivery through automation and the use of technical capabilities. Coach and mentor team members on managing and troubleshooting the Application Delivery architecture and supporting systems. Assists and mentors others involved with project planning and execution. Offers constructive criticism and contributes in a positive manner. Qualifications · Typically has a 4 year academic degree including courses in computer programming, systems analysis, system development, or systems engineering and/or has acquired 5+ years of core IT skills and knowledge via practical experience. · Intuitively grasps familiar, stable system performance situations. Ability to independently respond to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response. · Ability to establish and maintain effective work relationships with all levels of personnel both internally and externally; e.g. leadership, executives, application owners, and vendors. · Strong working knowledge of: o Network principles best practices and standards o Packet Analysis o Web Application Firewalls and Next Generation Firewalls o Linux and Windows Operating Systems o Security Frameworks Licensure, Certifications, and Clearances: F5-Certified Big-IP Administrator or equivalent preferred. Act34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Lead cloud strategy, infrastructure, security, automation, and mentor team members ensuring compliance. | 3+ years Azure experience, 5+ years IT experience, scripting, networking, security, communication, and project management skills required. | UPMC is looking for a Cloud Engineer to join their team. This position will remote and offers a competitive salary and an excellent total rewards package. If you are looking for an opportunity that involves cutting edge tech, driving innovation and automation APPLY NOW!! Purpose: UPMC is looking to hire a Senior Cloud Engineer to work within the Corporate Technology Services Team. This position will be working on a team that has three major goals: Innovation, Collaboration, and Continuous Improvement, on a 360 platform, responsible for Cloud Strategy including, but not limited to Infrastructure, Security, Architecture, and Governance. Under the general direction of managemcnt, this Senior position requires a degree of technical expertise in the areas of cloud, security, network, and systems design to drive development, DevOps, implementation, and automation across various domains and projects. Technical experience and analytical capabilities to troubleshoot complex systems. Define project plans, implement, and maintain Cloud environments, and provide services to meet client and business needs within budget and targeted deadlines. Responsibilities: While under the direction of management and other senior team members, the Senior Cloud Engineer, maintains systems, participates in projects, provides end user and application support, contributes to team documentation, and continually contributes to process improvement. Plan and execute on technical design, delivery, and architecture on major new platforms and products for a team of engineers. Analyze customer needs, create technical designs and documents as needed. Document Cloud policies, and procedures. Perform research and analysis required for project proposals, system modifications, and new products. Review Cloud tool sets regularly for efficiency, cost, and performance. Conduct research on cloud environment issues and attend meetings to propose technical solutions for user requests. Own the overall system design, security, scalability, reliability, and performance of Cloud projects. Implement tools and processes to maximize efficiency and automation. Oversee and develop team members through mentoring, coaching, and best practice collaboration to provide stretch opportunities. Performs all other related duties as assigned, including responding to production issues as needed 24x7x365. *Performs in accordance with system-wide competencies/behaviors. *Performs other duties as assigned. Ideal candidate will have 3+ years Azure (IaaS, PaaS, & SaaS) with 5+ years overall IT experience in mid to complex sized organizations or equivalent educational qualifications. Microsoft Azure Administrator and/or AWS certification preferred. Multi-cloud experience preferred. Must have sound understanding of SQL, Web, Networking, and Security best practices. Must have a Security mindset with an understanding of HIPAA and Data Privacy. Working knowledge of DevOps, application, and data integration. Understanding of Container services. Ability to script using PowerShell. Ability to develop complex Azure Resource Manager Templates. Ability to multi-task, manage projects, and have a production support mentality. Excellent written and verbal communication skills. Licensure, Certifications, and Clearances: Act 34 Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran

Manage day-to-day IT team operations including budget, resources, and talent development. | Seven years experience with at least one year in senior or lead role and strong IT strategy and leadership skills required. | New Position! UPMC is hiring a full-time Supervisor, IT, to join their Essential Solutions IT department. This opportunity offers work life balance and career growth. If you have excellent leadership, organizational, and communication skills, APPLY NOW! Work Location: Hybrid position: you may have to go off site and visit locations as needed and come into the office once a month or more depending on the project. Work Hours: Day Shift with Core Business hours. Eastern standard time. Purpose: Under the general direction of the manager, supervises the day-to-day operations of a functional team of individual contributors within the Information Services Division. Provides support for development, installation, and delivery of technology products and services within specific departmental teams. Responsibilities: · Run the Procedural service IT support. · Budget and resource planning. · Grow and develop talent with 4 Direct reports. · Lead UPMC procedural space into the future with new technology implementations. · Establish a relationship with our Operational partners and align IT with their goals. · Supervises a team as part of a technology operations program. · Completes performance evaluations and coaches/mentors staff. · Facilitates successful completion of projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with multiple teams and offers feedback, where appropriate, to complete individual and group efforts. · Work with ISD staff, clients, and/or vendors to evaluate, develop, and implement solutions. · Creates and applies process improvement to increase product and service quality to achieve business objectives. · Responds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response. · Shows the ability to adjust and be flexible to change by adapting approach when necessary. · Assures quality of information through business case and solution testing; validate results to initial business needs. · Designs and documents system level, IS operations level, and/or end-user level procedures to support business applications. · Acts as primary point of contact for team's Disaster Recovery Plan. · *Performs in accordance with system-wide competencies/behaviors. · *Performs other duties as assigned. · DATA GOVERNANCE Role: Application Steward Applications: Cedaron, Neodata, Witt Hamot. · Seven years of total related experience, including one year experience as a senior or lead, OR equivalent combination of education/experience. · Professional knowledge of IT methods. · Proficient understanding of IT strategy and how it relates to business objectives. · Ability to successfully supervise projects to completion on time and within budget. · Ability to make decisions or recommendations based on various types and amounts of information. · Additionally, this position may be required to maintain a stand-by status as part of a rotation within the team. This requires 24 hours per day, 7 days per week availability during the stand-by period. The frequency varies based upon the number of colleagues in the rotation. Top 3 Skills Needed: 1. Leadership 2. Organizational Skills 3. Communication Preferred: (not a must) · Previous OR or surgical application experience · Project management background · Previous leadership experience. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Supervise daily IT team operations and manage IT support services including budget and talent development. | Seven years of IT experience with at least one year in a senior or lead role, plus knowledge of IT methods and project supervision. | New Position! UPMC is hiring a full-time Supervisor, IT, to join their Essential Solutions IT department. This opportunity offers work life balance and career growth. If you have excellent leadership, organizational, and communication skills, APPLY NOW! Work Location: Hybrid position: you may have to go off site and visit locations as needed and come into the office once a month or more depending on the project. Work Hours: Day Shift with Core Business hours. Eastern standard time. Purpose: Under the general direction of the manager, supervises the day-to-day operations of a functional team of individual contributors within the Information Services Division. Provides support for development, installation, and delivery of technology products and services within specific departmental teams. Responsibilities: · Run the Procedural service IT support. · Budget and resource planning. · Grow and develop talent with 4 Direct reports. · Lead UPMC procedural space into the future with new technology implementations. · Establish a relationship with our Operational partners and align IT with their goals. · Supervises a team as part of a technology operations program. · Completes performance evaluations and coaches/mentors staff. · Facilitates successful completion of projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with multiple teams and offers feedback, where appropriate, to complete individual and group efforts. · Work with ISD staff, clients, and/or vendors to evaluate, develop, and implement solutions. · Creates and applies process improvement to increase product and service quality to achieve business objectives. · Responds to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response. · Shows the ability to adjust and be flexible to change by adapting approach when necessary. · Assures quality of information through business case and solution testing; validate results to initial business needs. · Designs and documents system level, IS operations level, and/or end-user level procedures to support business applications. · Acts as primary point of contact for team's Disaster Recovery Plan. · *Performs in accordance with system-wide competencies/behaviors. · *Performs other duties as assigned. · DATA GOVERNANCE Role: Application Steward Applications: Cedaron, Neodata, Witt Hamot. · Seven years of total related experience, including one year experience as a senior or lead, OR equivalent combination of education/experience. · Professional knowledge of IT methods. · Proficient understanding of IT strategy and how it relates to business objectives. · Ability to successfully supervise projects to completion on time and within budget. · Ability to make decisions or recommendations based on various types and amounts of information. · Additionally, this position may be required to maintain a stand-by status as part of a rotation within the team. This requires 24 hours per day, 7 days per week availability during the stand-by period. The frequency varies based upon the number of colleagues in the rotation. Top 3 Skills Needed: 1. Leadership 2. Organizational Skills 3. Communication Preferred: (not a must) · Previous OR or surgical application experience · Project management background · Previous leadership experience. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Develop and maintain BI solutions including dashboards and operational reports, translating business needs into technical visualizations and mentoring peers. | Strong SQL and SSIS skills with preference for healthcare analytics or Epic systems experience and a bachelor's degree or equivalent. | UPMC is hiring a Senior BI Developer (Clinical) to join their great team culture. Leadership is great and communicates well. This opportunity offers opportunities to gain experience and grow. If you have SSIS knowledge, SQL skills, and strong communication skills – end user and team. APPLY NOW! Work Location: Remote Work Hours: Mon-Fri 8AM-4:30PM. Eastern standard (must be able to work extended hours or cover on-call schedules). Responsibilities: · Create and modify operational reporting for Epic Clinical Applications · Work closely with end users to define specifications, develop relations, and develop operational knowledge. · Mentor peers and provide leadership to the team. · Communicate clearly and concisely with the team and end users. · Own reporting content by business line (upgrades, new release, change management). · Work closely with business stakeholders to understand reporting and analytics requirements and translate them into technical requirements, visualization, and interactive reports. · Create and maintain technical documentation. Document BI solutions, including data models, ETL processes, technical specifications, and end-user documentation. · Troubleshoot and debug BI solutions to ensure smooth operations and accurate data. · Assist with Dashboard design and architecture and understanding data models to convert raw data to meaningful insights. Make recommendations based on needs / wants. · Create, maintain, and support all BI solutions (i.e., Data marts, dashboards, and views) performance monitoring, measurement, forecast, and ongoing process improvement. · Preferred bachelor's degree typically in computer science, mathematics, HIM, analytics, statistics, or relevant associated course work or 4 years equivalent BI work experience. · Preferred: Experience with BI tools such as Microsoft Power BI, Qlik, or Tableau. · Preferred: Experience with report writing tools such as Microsoft SSRS, Business Objects, Cognos, etc. · Strong communication, interpersonal, and presentation skills. · Strong analytical and problem-solving skills. · Understanding of data governance, data quality, and data management best practices. · Ability to plan and manage simultaneous tasks and projects. · High degree of professionalism, enthusiasm, and initiative. · Ability to work in a fast-paced, team environment is a must. · Experience working with minimal direction and the keen ability to leverage business sense to guide decision making next slide healthcare experience preferred but not required. · Strong attention to detail. · Ability to manage multiple tasks and projects, strong interpersonal relationships, excellent planning, communication, documentation, and analytical and problem-solving abilities. · Preferred knowledge of clinical workflow in hospital, ambulatory and post-acute environments. · Work with leadership on new project initiatives. · Healthcare analytic experience preferred. Top Skills Needed: · SSIS knowledge · SQL skills · Strong communication skills – end user and team Preferred: · Healthcare or Epic background · Analytical skillset · Experience with other BI tools (PowerBI, Tableau, Cognos) · Excellent communication skills and works well with others. · Current or Past UPMC employee or contractor Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Lead high-impact projects and strategic initiatives within finance to improve processes and outcomes through detailed planning and cross-functional leadership. | Bachelor's degree with at least four years of related experience and proficiency in Microsoft Project, Excel, and Access, plus strong communication and project management skills. | Purpose: This position supports UPMC Finance in advancing system-wide goals, strategic priorities, and key initiatives. The project manager will partner with leaders across Finance to drive high-impact projects, support critical organizational priorities, and identify opportunities to improve processes and outcomes. The position allows for a combination of in-person and remote work. It requires establishing strong working relationships across the Finance organization through regular in-person and virtual collaboration with leaders, stakeholders, and project teams. This role offers a unique opportunity to gain broad exposure to Finance operations across the enterprise while independently leading workstreams and influencing cross-functional initiatives. The position provides direction, leadership, and accountability for project execution, working collaboratively with stakeholders across multiple Finance teams and operational areas. Responsibilities: Identify trends and process improvement opportunities across departments within operations. Perform cost/benefit analysis Develop and implement key metrics to measure and report on progress of initiatives. Work with other managers to achieve efficiencies across integration of projects. Develop and maintain detailed project plans, this includes utilizing standard project documentation and methodology and project tracking and reporting procedures. Develop cross-functional, change management and implementation strategies; ensure that all of the participating parties have committed to effective implementation of the processes and procedures. Assist team members in resolving project problems, escalates issues when necessary, and facilities decision-making. Assure quality of information through business case and application level testing; validate test results to initial business needs. Provide concise and timely status reporting as required Monitor operating performance against regional and national benchmarks. Assist with achieving Operations division strategic goals as well as system strategic goals. Bachelor's degree in business, mathematics, statistics, health care, management, or related business field required. Minimum of four years of related work experience. Master's degree preferred. Experience in health care insurance or health care industry preferred. Excellent computer skills required, including Access, Excel, Microsoft Project, and other pertinent computer software packages. Strong management, problem solving, organizational, and communication skills (oral and written) are required. Excellent Project Management skills along with effective planning and organizational skills. Ability to perform planning for large initiatives/projects, managing all tasks required to providing services to meet client and business needs within budget and targeted deadlines. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran

Manage medical and surgical product portfolio to drive cost reduction and product standardization and coordinate new product introductions and vendor reviews. | Bachelor's degree and minimum 4 years related experience required. | At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better. Why Join UPMC? We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect: • AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA • A recent study showed that UPMC benefits are 20%25 higher in value than other healthcare providers in our market. • Competitive pay • Tuition reimbursement • Opportunities to grow in your career at UPMC UPMC is looking for a full-time Lead, Strategic Sourcing. This position works Monday- Friday, standard daylight hours. This is a hybrid position that allows for 4 remote days per week following a successful training period. Purpose: The Strategic Sourcing Lead reflects the mission, vision, and values of UPMC, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Strategic Sourcing Lead (SSL) helps to manage the medical / surgical product portfolio, drive cost reduction initiatives throughout UPMC and act as a consultant to and supporting resource for the clinical and non-clinical areas of UPMC. The SSL drives organization-wide product change, and serves as an internal advocate of UPMC product standardization/utilization initiatives. This individual coordinates new product introduction, product trials and overall product change initiatives on behalf of end users. The Sourcing to Pay Departmental mission is to ensure the preservation and improvement of the quality of patient care while reducing or maintaining costs and risks related to the procurement and the use of products and services at all UPMC business units and facilities through collaborative efforts and effective communication by a mode of service line steering teams and specialty sub-committees. Responsibilities: Work with Group Purchasing Organization(s) to identify cost savings opportunities, program initiatives and best practices. Coordinate in-servicing with end users for Supply Chain initiated new product introductions, trials and product conversions. Serve as intermediary between vendors and end users, helping to screen and analyze new product introductions. Negotiations/Product Screening Plans, coordinates and facilitates meetings, work groups, and committees within various levels of staffing and management. Promotes UPMC philosophy for implementing supply chain cost improvement initiatives, new product introductions and organizational goals. Performs regular business reviews with key vendors and assesses vendor performance (score cards) and impact on UPMC operating goals. Support end-users and Inventory and Logistics in remediation of supply availability disruptions (backorders/recalls). Prepares product and service utilization reports and updates. Monitors, implements and support utilization of electronic product request system (MedApproved) across UPMC entities. Manages communications and clinical literature research to support product utilization, product conversions and additions, trials and committee activities. Communication/Advocacy Identifies and supports product standardization initiatives across UPMC that aligns with quality/safety/financial goals. Participates in developing new programs, training efforts, product trials, departmental or organization goals and projects, etc. Tracks identified and implemented cost savings and audits projected utilization and actual spend. Develops qualitative/quantitative analyses, methodologies and reporting platforms for product utilization and cost reduction efforts. Facilitates the use of clinical outcome data to support the selection and ongoing use of selected products. Manages the overall medical / surgical product and services portfolios for various clinical and non-clinical disciplines across UPMC, including regular utilization review, spend analysis, product introductions and trials. Supports clinical specialty committees focused on product introductions, value analysis and utilization review consistent with UPMC policies and procedures. Responsible for negotiation of key business terms related to savings and contracting initiatives, ongoing portfolio maintenance, contract arrangements, and monitoring of vendor contract compliance. Coordinates and conducts Competitive Market Assessment (CMA), Request for Proposal (RFP) and financial negotiations with vendors per UPMC policies and procedures. Facilitates the procurement of medical/surgical products, equipment and services for UPMC in collaboration with end users, UPMC Contracting Services, UPMC Purchasing Services, Inventory and Logistics and third party vendors. Consults with end users throughout UPMC in identifying, analyzing and facilitating implementation of expense reduction initiatives tied to medical and surgical products, equipment and services. Includes communications with vendors, end users, physicians, management and third party partners. Consulting/Utilization Analysis Bachelor's degree in Business, Finance, Accounting, Supply Chain Management or related field and 4 years of related work experience required. Or Equivalent Education & Experience Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Create and modify operational reporting, translate business requirements into technical visualizations, mentor peers, maintain documentation, and support BI solutions. | Strong SQL and SSIS skills, experience with BI tools like Power BI or Tableau, bachelor's degree or equivalent BI experience, healthcare experience a plus. | UPMC is hiring a Senior BI Developer to join their great team culture. Leadership is great and communicates well. This opportunity offers opportunities to learn and grow. If you have SSIS knowledge, SQL skills, and strong communication skills – end user and team. APPLY NOW! Work Location: Hybrid- Must have ability to travel for occasional onsite visits for Bridges project. Work Hours: M-F 8a-4:30p.m. eastern standard (must be able to work extended hours or cover on-call schedules Responsibilities: · Create and modify operational reporting for Finance and Revenue Cycle. · Work closely with end users to define specifications, develop relations, and develop operational knowledge. · Mentor peers and provider leadership to the team. · Communicate clearly and concisely with the team and end users. · Own reporting content by business line (upgrades, new release, change management). · Work closely with business stakeholders to understand reporting and analytics requirements and translate them into technical requirements, visualization, and interactive reports. · Create and maintain technical documentation. Document BI solutions, including data models, ETL processes, technical specifications, and end-user documentation. · Troubleshoot and debug BI solutions to ensure smooth operations and accurate data. · Assist with Dashboard design and architecture and understanding data models to convert raw data to meaningful insights. Make recommendations based on needs / wants. · Create and maintain and support all BI solutions (i.e., Data marts, dashboards and views) performance monitoring, measurement, forecast, and ongoing process improvement. · Preferred bachelor's degree typically in computer science, mathematics, HIM, analytics, statistics, or relevant associated course work or 4 years equivalent BI work experience. · Preferred: Experience with BI tools such as Microsoft Power BI, Qlik, or Tableau. · Preferred: Experience with report writing tools such as Microsoft SSRS, Business Objects, Cognos, etc. · Strong communication, interpersonal, and presentation skills. · Strong analytical and problem-solving skills. · Understanding of data governance, data quality, and data management best practices. · Ability to plan and manage simultaneous tasks and projects. · High degree of professionalism, enthusiasm, and initiative. · Ability to work in a fast-paced, team environment is a must. · Experience working with minimal direction and the keen ability to leverage business sense to guide decision making next slide healthcare experience preferred but not required. · Strong attention to detail. · Ability to manage multiple tasks and projects, strong interpersonal relationships, excellent planning, communication, documentation, and analytical and problem-solving abilities. · Preferred knowledge of clinical workflow in hospital, ambulatory and post-acute environments. · Work with leadership on new project initiatives. · Healthcare analytic experience preferred. Top Skills Needed: · SSIS knowledge · SQL skills · Strong communication skills – end user and team Preferred: · Healthcare or Epic background · Analytical skillset · Experience with other BI tools (PowerBI, Tableau, Cognos) · Excellent communication skills and works well with others. · Current or Past UPMC employee or contractor Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran