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Lead strategic initiatives and business development to drive growth and transformation within the organization. | Requires minimum 6 years relevant experience, strong leadership, strategic alignment, financial management, and communication skills. | Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The Department of Strategy & Transformation have an exciting opportunity for a full-time Director, Strategy & Transformation to work on-site in Miami. CORE JOB SUMMARY The Director, Strategy & Transformation plays a crucial role in driving growth and expanding the business of UHealth by leading efforts to define the future of UM/UHealth. The Director, Strategy & Transformation leads strategic and business development initiatives to enhance market presence, forge strategic partnerships, improve operations, and identify new opportunities. The incumbent identifies areas of opportunity, leads cross functional teams, manages and influences stakeholders, develops senior-level communications. The Director, Strategy & Transformation independently shapes initiatives, drives progress, directs and develops junior team members, and ensures efforts are driving organizational value and proactively identifies and carries out next steps, confirming alignment with strategy & transformation (S&T) leadership along the way. CORE JOB FUNCTIONS Strategy & Transformation: • Executes strategic planning efforts with limited guidance from leaders. Partners with senior leaders to architect initiatives aimed at achieving UHealth objectives. Supports ongoing enterprise initiatives. • Supports business development activities: A: Drives operational execution and day-to-day management of initiatives B: Conducts market research and competitive analysis C: Assists in evaluating the feasibility and profitability of potential partnerships and initiatives D: Coordinates with partners to develop innovative solutions and drive revenue growth E: Supports negotiations and contract discussions under the guidance of the business development • Cultivates and maintains strong relationships with internal and external stakeholders to assure strategies are well-aligned with strategic priorities. • Supports development of key project management artifacts (e.g., charters, status reports, project plan and timelines). Considers broader team deadlines and troubleshoot potential bottlenecks. Develops effective executive status updates and identify and manage critical risks and issues. Contributes to risk mitigations to support project success. • Analyzes financial data, market trends, and business metrics to evaluate the success of strategic and business development initiatives. Prepares reports and presentations for senior leadership, providing insights and recommendations for future growth. • Provides guidance, mentorship, and leadership to the S&T junior team; fosters a collaborative and high-performing culture, ensuring the team's alignment with organizational goals; review work product and provide feedback/coaching; manages and fosters development of junior team members across multiple work streams/projects; contributes to teams’s culture and norms and support colleagues. • Demonstrates high emotional intelligence with deftness in navigating complex organizations with multiple stakeholders; builds trust and confidence among senior leaders and influence stakeholders without direct authority. • Communicates at a polished leadership level, both verbal and written. • Contributes to team’s work and culture, supports colleagues, builds collective S&T capabilities and plays a vocal part in team meetings. Administration & Governance: • Coordinates bi-weekly meetings for the President & CEO and executive leadership team, including agenda development, room setup, and documentation of outcomes. • Collaborates with internal stakeholders to gather input and prioritize agenda topics that support organizational goals. • Assists in the development of presentations and supporting materials for board and executive meetings, ensuring clarity and relevance. • Reviews and edits materials for accuracy and completeness to support informed discussions. Provides regular updates to leadership on the status of meeting materials and timelines. Maintains organized and secure documentation for all board-related materials, applying best practices in document management. • Oversees the board communication platform, ensuring timely and accurate uploading of materials and ease of access for board members. • Coordinates logistics for board meetings in partnership with the board office and technology teams, ensuring all systems are functional and presentation materials are optimized. • Supports communication and coordination efforts to ensure smooth execution of board-related activities. • Manages day-of meeting operations, including presentation support, distribution of materials, and note-taking for follow-up tracking. • Tracks and documents follow-up actions from meetings, ensuring accountability and timely updates to leadership. • Supports integration of board discussions with ongoing projects and initiatives to maintain strategic alignment. • Assists in preparing presentation content for University governance forums such as Faculty Senate and Student Organizations. • Contributes to process improvement efforts related to board and governance operations. • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: Bachelor’s degree in relevant field required Experience: Minimum 6 years of relevant experience required Knowledge, Skills and Abilities: • Strategic Alignment: Skilled in aligning departmental goals with enterprise-wide strategy and develops comprehensive strategic plans. • Financial Management: Ensures fiscal responsibility, and optimization of financial performance. • Resource Management: Ability to allocate resources and drive innovation and growth. • Adaptability: Proven ability to adjust to changes and leads/inspires transformational change. • Team Leadership: Ability to build and lead high-performing teams, manage complex projects, and ensure successful project delivery. • Technology & Analytics: Understanding of technology, data analytics, and performance measurement to drive strategic decisions and identify opportunities. • Communication: Ability to influence others, articulate strategic vision, and ensure clear and persuasive communication. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

Lead strategic initiatives and business development to drive growth and transformation at UHealth. | Requires 6+ years experience, strategic alignment skills, team leadership, financial management, and strong communication. | Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The Department of Strategy & Transformation have an exciting opportunity for a full-time Director, Strategy & Transformation to work on-site in Miami. CORE JOB SUMMARY The Director, Strategy & Transformation plays a crucial role in driving growth and expanding the business of UHealth by leading efforts to define the future of UM/UHealth. The Director, Strategy & Transformation leads strategic and business development initiatives to enhance market presence, forge strategic partnerships, improve operations, and identify new opportunities. The incumbent identifies areas of opportunity, leads cross functional teams, manages and influences stakeholders, develops senior-level communications. The Director, Strategy & Transformation independently shapes initiatives, drives progress, directs and develops junior team members, and ensures efforts are driving organizational value and proactively identifies and carries out next steps, confirming alignment with strategy & transformation (S&T) leadership along the way. CORE JOB FUNCTIONS Strategy & Transformation: • Executes strategic planning efforts with limited guidance from leaders. Partners with senior leaders to architect initiatives aimed at achieving UHealth objectives. Supports ongoing enterprise initiatives. • Supports business development activities: A: Drives operational execution and day-to-day management of initiatives B: Conducts market research and competitive analysis C: Assists in evaluating the feasibility and profitability of potential partnerships and initiatives D: Coordinates with partners to develop innovative solutions and drive revenue growth E: Supports negotiations and contract discussions under the guidance of the business development • Cultivates and maintains strong relationships with internal and external stakeholders to assure strategies are well-aligned with strategic priorities. • Supports development of key project management artifacts (e.g., charters, status reports, project plan and timelines). Considers broader team deadlines and troubleshoot potential bottlenecks. Develops effective executive status updates and identify and manage critical risks and issues. Contributes to risk mitigations to support project success. • Analyzes financial data, market trends, and business metrics to evaluate the success of strategic and business development initiatives. Prepares reports and presentations for senior leadership, providing insights and recommendations for future growth. • Provides guidance, mentorship, and leadership to the S&T junior team; fosters a collaborative and high-performing culture, ensuring the team's alignment with organizational goals; review work product and provide feedback/coaching; manages and fosters development of junior team members across multiple work streams/projects; contributes to teams’s culture and norms and support colleagues. • Demonstrates high emotional intelligence with deftness in navigating complex organizations with multiple stakeholders; builds trust and confidence among senior leaders and influence stakeholders without direct authority. • Communicates at a polished leadership level, both verbal and written. • Contributes to team’s work and culture, supports colleagues, builds collective S&T capabilities and plays a vocal part in team meetings. Administration & Governance: • Coordinates bi-weekly meetings for the President & CEO and executive leadership team, including agenda development, room setup, and documentation of outcomes. • Collaborates with internal stakeholders to gather input and prioritize agenda topics that support organizational goals. • Assists in the development of presentations and supporting materials for board and executive meetings, ensuring clarity and relevance. • Reviews and edits materials for accuracy and completeness to support informed discussions. Provides regular updates to leadership on the status of meeting materials and timelines. Maintains organized and secure documentation for all board-related materials, applying best practices in document management. • Oversees the board communication platform, ensuring timely and accurate uploading of materials and ease of access for board members. • Coordinates logistics for board meetings in partnership with the board office and technology teams, ensuring all systems are functional and presentation materials are optimized. • Supports communication and coordination efforts to ensure smooth execution of board-related activities. • Manages day-of meeting operations, including presentation support, distribution of materials, and note-taking for follow-up tracking. • Tracks and documents follow-up actions from meetings, ensuring accountability and timely updates to leadership. • Supports integration of board discussions with ongoing projects and initiatives to maintain strategic alignment. • Assists in preparing presentation content for University governance forums such as Faculty Senate and Student Organizations. • Contributes to process improvement efforts related to board and governance operations. • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: Bachelor’s degree in relevant field required Experience: Minimum 6 years of relevant experience required Knowledge, Skills and Abilities: • Strategic Alignment: Skilled in aligning departmental goals with enterprise-wide strategy and develops comprehensive strategic plans. • Financial Management: Ensures fiscal responsibility, and optimization of financial performance. • Resource Management: Ability to allocate resources and drive innovation and growth. • Adaptability: Proven ability to adjust to changes and leads/inspires transformational change. • Team Leadership: Ability to build and lead high-performing teams, manage complex projects, and ensure successful project delivery. • Technology & Analytics: Understanding of technology, data analytics, and performance measurement to drive strategic decisions and identify opportunities. • Communication: Ability to influence others, articulate strategic vision, and ensure clear and persuasive communication. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

Provide operational oversight for clinical service lines ensuring efficient operations and patient access. | Bachelor's degree and minimum 3 years relevant clinical operations experience with strong organizational skills. | Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. UMHC - SCCC - Nutrition Services has an excitng opportunity for a Clinical Program Manager (Hybrid) position. The incumbent aids in the support of various clinical programs. An employee in this position supports their leader with managing assigned program components, preparing clinical documentation, and preparing reports. The incumbent exercises considerable independent judgment and discretion in managing and carrying out daily activities while adhering to policies and procedures. CORE JOB FUNCTIONS Directs and coordinates assignments for program operations. Evaluates office production, revises procedures, and devises new forms to improve efficiency and workflow. Manages clinical operation and quality assurance procedures. Implements projects and procedures to ensure program performance is exceeding expectations. Performs assessment of needs within the organization and develops clinical programs to meet those needs. Maintains required records and reports statistics for administrative, quality assurance, and safety and control purposes. Coordinates the development, implementation, and evaluation of departmental or program area policies and procedures designed to improve operational efficiency. May oversee various personnel actions, including but not limited to, hiring, performance appraisals, disciplinary actions, termination, and other related activities. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Bachelor’s degree in relevant field required Minimum 3 years of relevant experience required Certification and Licensing: Refer to department description for applicable certification requirements DEPARTMENT SPECIFIC JOB FUNCTIONS Clinical Program Manager – Nutrition, Exercise Physiology & Yoga Therapy Role Purpose The Clinical Program Manager provides operational oversight for the Nutrition, Exercise Physiology, and Yoga Therapy service lines to ensure efficient clinic operations, strong patient access, provider support, and alignment with departmental and organizational goals. This role is responsible for optimizing scheduling workflows, supporting clinic growth, improving operational efficiency, monitoring performance metrics, and ensuring continuity of operations across multiple sites. The Clinical Program Manager serves as a key operational liaison between providers, scheduling teams, departmental leadership, and site operations. This position also provides direct supervision to designated support staff and serves as operational backup support to departmental leadership for critical scheduling and template functions. Direct Supervision & Staff Management Directly supervises: Dietetic Technician Registered, DTR Responsibilities: Conduct regular 1:1 meetings and ongoing performance coaching Oversee daily workflow expectations and task prioritization Monitor productivity, accountability, attendance, and performance Complete annual evaluations and goal setting Support onboarding and training of new staff (DTR) Supports DTR responsibilities, such as triaging referrals when additional coverage is required or during overflow periods Address performance concerns and escalate when appropriate Expectations: Maintain staff accountability Promote operational efficiency Ensure coverage continuity when staffing gaps arise Clinic Operations Management Responsible for daily clinic operational oversight for Nutrition, Exercise, and Yoga services. Responsibilities: Manage clinic closures related to: PTO Meetings Conferences Schedule adjustments Provider call-outs Ensure compliance with departmental clinic closure timelines whenever possible Coordinate clinic coverage planning Minimize disruption to patient scheduling Expectations: Ensure clinics remain operationally efficient Reduce unnecessary appointment loss Maintain continuity of patient care services Template Management & Scheduling Oversight Serves as backup support for leadership in scheduling infrastructure. Responsibilities: Provide backup support to Nichole for: Template building Template modifications Provider schedule builds Epic scheduling updates Clinic closures Monitor template accuracy Ensure scheduling teams are following template guidelines Identify scheduling inefficiencies Expectations: Reduce scheduling errors Ensure templates maximize access and provider efficiency Access Optimization & Slot Utilization Monitor clinic performance to improve patient access. Responsibilities: Track: Fill rates Slot utilization Schedule utilization Open capacity No-show trends Cancellation trends Identify underutilized appointments Recommend scheduling adjustments Support access improvement strategies Expectations: Improve patient access Reduce unused appointment slots Support department productivity goals Reporting & Operational Analytics Responsible for operational reporting and performance monitoring. Responsibilities: Pull and analyze reports related to: Productivity Completed visits Scheduled visits Fill rates Referral trends Program growth Operational performance metrics Prepare leadership summaries Identify trends and operational opportunities Expectations: Deliver timely and accurate reports Support leadership decision-making with actionable insights Inventory Management Oversee supply and inventory needs across assigned service lines, including group exercise classes. Responsibilities: Track inventory levels Monitor supply usage trends Coordinate ordering needs Prevent shortages and over-ordering Maintain inventory documentation Expectations: Maintain operational readiness Support cost-conscious resource management Multi-Site Operational Coordination Support operational consistency across all assigned clinic locations. Responsibilities: Coordinate operational needs across multiple sites Address room utilization concerns Partner with site leadership when issues arise Support service expansion planning Program Development & Growth Support Support departmental growth initiatives. Responsibilities: Assist with service expansion efforts Support implementation of new programming Identify workflow improvements Support department strategic initiatives Support offerings and expansion of group exercise and yoga therapy classes Process Improvement & Workflow Development Continuously improve workflows and operational systems. Responsibilities: Identify operational inefficiencies Develop workflow improvements Create SOPs/job aids when needed Improve communication workflows between teams Key Success Indicators Success in this role may include: Improved fill rates Improved slot utilization Reduced scheduling errors Timely clinic closure management Strong operational reporting Effective staff supervision Accurate inventory tracking Improved patient access Strong operational continuity Leadership Expectations The Clinical Program Manager is expected to demonstrate: Strong organizational skills Independent problem-solving Operational leadership Proactive communication Accountability Ability to manage multiple priorities Strong follow-through Appropriate escalation when needed The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff