University of Iowa

Provide operational support and stakeholder engagement to manage project timelines and departmental initiatives in rural healthcare. | Bachelor's degree and at least one year of program or project coordination experience with strong organizational and communication skills. | The Program Coordinator provides program coordination, operational support, stakeholder engagement, and administrative leadership support for the Office of Rural Health. Working closely with the Director, this position supports the planning, implementation, coordination, and evaluation of rural health initiatives designed to strengthen healthcare access, quality, workforce development, and collaboration across Iowa rural communities and hospitals. In partnership with the Director, the Program Coordinator serves as a point of coordination for the Office relationships with Critical Access Hospitals, Rural Health Network members, healthcare leaders, physicians, quality teams, and external stakeholders. The position coordinates meetings, educational programs, quality initiatives, peer review activities, and special projects while ensuring timely follow-through on operational priorities and strategic initiatives. This role is responsible for maintaining project management systems, tracking deliverables, coordinating communications, supporting executive engagement activities, facilitating stakeholder collaboration, and ensuring efficient day-to-day operations across the Office of Rural Health portfolio. The Program Coordinator works independently on a variety of complex assignments while exercising judgment regarding priorities, timelines, stakeholder needs, and operational processes. This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location. This position is not eligible for University sponsorship for employment authorization now or in the future. Key Responsibilities: Program Operations & Operational Support Coordinate day-to-day activities of the Office of Rural Health and support implementation of departmental priorities. Assist the Director with planning, scheduling, and execution of rural health initiatives and projects. Maintain project work plans, timelines, dashboards, action-item trackers, and implementation schedules. Monitor project progress and ensure timely completion of deliverables, follow-up activities, and assigned tasks. Prepare reports, summaries, presentations, and briefing materials for Office leadership. Identify operational barriers or process improvement opportunities and provide recommendations. Support strategic initiatives through research, project coordination, stakeholder engagement, and implementation Rural Health Network Coordination Coordinate operational activities supporting the UI Health Care Rural Health Network. Schedule and coordinate monthly CEO meetings, quarterly leadership meetings, and other network events. Assist in the development of agendas, meeting materials, presentations, and supporting documentation. Maintain meeting minutes, action-item logs, and follow-up communications. Coordinate hospital visits and executive engagement activities involving network organizations. Maintain contact databases and communication lists for network executives, clinical leaders, and hospital staff. Support onboarding and integration activities for future network members. Track network initiatives and provide routine status updates to leadership. Critical Access Hospital Support Coordinate Critical Access Hospital annual quality reviews and site visits. Schedule meetings and maintain review calendars. Coordinate credentialing review processes and maintain related documentation. Track recommendations, findings, and follow-up activities resulting from reviews. Maintain communication with hospital contacts regarding scheduling, deliverables, and required documentation. Support maintenance of shared resources and information repositories. Assist with preparation of reports and summaries for hospital leadership and UI Health Care stakeholders. Education, Quality, and Clinical Program Coordination Coordinate rural health educational programming, including Grand Rounds, webinars, conferences, and learning sessions. Support Rural Health Network Continuing Medical Education enrollment and participation tracking. Assist in coordinating Project ECHO activities, including scheduling, invitations, participant communications, and logistics. Assist with peer review coordination activities and quality improvement initiatives. Support quarterly quality presentations involving network hospitals and clinical partners. Coordinate physician meetings and stakeholder workgroups. Maintain educational records, participation data, evaluations, and program documentation. Assist with development and distribution of educational materials and resources. Project Management and Administrative Operations Maintain project management tools, operational dashboards, and department work plans. Track deadlines, milestones, deliverables, and action items across multiple initiatives. Coordinate meeting scheduling, logistics, room reservations, virtual meeting support, and event planning. Assist with travel planning and coordination. Process and track invoices, purchasing requests, reimbursements, and related financial activities. Coordinate contract routing and administrative review processes. Maintain organized records, files, correspondence, and documentation. Support procurement and vendor coordination activities Stakeholder Engagement and Relationship Management Support relationship management activities involving rural hospital executives, physician leaders, nursing leaders, quality leaders, and community partners. Coordinate communications and follow-up activities with stakeholders across multiple organizations. Maintain stakeholder databases and engagement records. Assist with planning and coordination of advisory councils, steering committees, and workgroups. Develop communication materials that support stakeholder engagement and program participation. Serve as an operational liaison between rural partners and Office of Rural Health leadership. Contract and Funding Support Monitor contracts, and procurement timelines. Coordinate collection of information and materials needed for proposals and applications. Track funding opportunities relevant to rural health initiatives. Coordinate meetings and communications related to funding opportunities and proposal development. Support compliance with applicable University, contractual, and sponsor requirements. Performance Measurement and Reporting Maintain operational metrics, dashboards, and performance reports. Collect, organize, and analyze program data supporting departmental reporting needs. Track participation, engagement, outcomes, and performance indicators. Prepare reports and presentations for internal and external stakeholders. Support continuous quality improvement activities through data collection and follow-up. Required Qualifications: Bachelor degree in healthcare administration, public health, business administration, communications, nursing, education, or a related field, or an equivalent combination of education and experience. One year of experience supporting programs, projects, healthcare operations, or administrative functions. Demonstrated project coordination and organizational skills. Excellent written, verbal, and interpersonal communication skills. Ability to manage multiple priorities simultaneously while meeting deadlines. Experience coordinating meetings, events, or stakeholder activities. Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams. Demonstrated ability to work independently and collaboratively. Valid driver license and ability to travel throughout Iowa. Demonstrated experience working effectively in a welcoming and respectful workplace environment. Desired Qualifications: Experience working with healthcare organizations, hospitals, rural health programs, or healthcare administration. Experience supporting executive leaders and complex stakeholder groups. Knowledge of rural healthcare delivery systems and Critical Access Hospitals. Experience with project management software, dashboards, or data reporting tools. Experience coordinating educational programs, conferences, webinars, or continuing education activities. Experience supporting grant-funded programs or contract-funded initiatives. Knowledge of University of Iowa or UI Health Care policies and procedures. Experience developing presentations, communication materials, or executive reports. Experience coordinating quality improvement, accreditation, or peer review activities. Application Process: To be considered, applicants must upload a cover letter and resume (under the submission of relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 7 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For questions, contact Sharon Walther at sharon-walther@uiowa.edu.

Provide technical support and training for radiology systems, troubleshoot issues, and perform data reconciliation. | Bachelor's degree in STEM and healthcare customer service experience with proficiency in Microsoft Office and communication skills. | Position Summary The University of Iowa Health Care Department of Radiology is seeking an IT Support Analyst to provide technical support, consultation, and guidance to radiologists and staff using radiology information systems and imaging software. This position is responsible for troubleshooting technical issues, delivering exceptional customer service to end users, and identifying effective technology solutions to support clinical operations. The IT Support Analyst also assists with user training, supports daily system operations, and contributes to technology planning and optimization efforts to enhance user experience, system performance, and organizational effectiveness. This position will be eligible for WFH two days after an initial training period. Position Responsibilities Trouble shoots and answers questions related to the functionality and use of a variety of computer systems used in Radiology Performs AQ functions on a variety of computer systems used in Radiology, including reconciling patient data and deletion of incorrect data Assists end users across the enterprise with image viewing, processing orders from providers for external Radiology studies, and requests for Radiology studies from outside facilities Performs first level troubleshooting for Radiology computer system issues Assists in training Radiologists and Residents on using Radiology PACS, dictation system, and other computer systems Processes orders from providers for external Radiology studies and requests for Radiology studies from outside facilities The information contained herein is not intended to be an exhaustive list of all responsibilities required of individuals performing this job. University of Iowa Health Care — recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ® Percent of Time: 100%25 Schedule: Monday - Friday; 0830-1700; rotating holiday coverage Pay Structure: 3A https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure Benefits Highlights: Regular salaried position located in Iowa City, Iowa. Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. For more information about Why Iowa? Click here Education Requirements A Bachelor's degree in STEM or related field, or an equivalent combination of education and experience Experience Requirements Six months of related customer service experience in a health care setting Excellent written, verbal, and interpersonal communication skills Excellent attention to detail and demonstrated ability to prioritize, multi-task and quickly change focus. Demonstrated ability to handle complex situations with minimal supervision Demonstrated proficiency with Microsoft Office and computer software applications Desirable Qualifications Requirements Experience identifying opportunities for improvement, making recommendations and suggestions to improve workflows Experience with Radiology PACS system Self-motivated with initiative to seek out additional responsibilities, tasks and projects. Experience working with EPIC software/systems Knowledge of University of Iowa Policies and Procedures. Application Process To be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 7 calendar days or until position is filled Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check