UniUni Logistics

Understand client business needs and provide premium support to key accounts. Collect product issues and client requirements, analyze data, and coordinate with teams for problem resolution. | Strong multitasking and time management skills are essential. A customer-centric mindset with strong problem-solving abilities is required. | Deeply understand client business needs and provide premium support to key accounts, delivering prompt and accurate responses via phone/email for pre-sales inquiries, order tracking, and post-sales issues. • Collect and consolidate product issues & client requirements, analyze data, and coordinate with cross-functional teams to drive problem resolution and process optimization. • Efficiently handle complaints and claims with end-to-end case closure to enhance satisfaction levels, service quality, and positive feedback rates. • Optimize user experience by refining CRM strategies and user engagement programs to strengthen brand loyalty. Strong multitasking & time management skills, excellent communication, and cross-department collaboration (experience in supply chain management/e-commerce logistics is a plus). • Customer-centric mindset with strong problem-solving abilities. • Exceptional cross-functional coordination, efficiently collaborating with sales, product, and tech teams. • Thrives in fast-paced environments, executing multiple tasks with high efficiency. • Proficient in Excel for data analysis to support operational decision-making. • Fluent in Mandarin（Proficient in Chinese） (written & spoken). • Valid U.S. work authorization (work visa/green card/citizenship required). • U.S. driver’s license & willingness to travel frequently by car. 401(k) Dental insurance Health insurance Paid time off Vision insurance Work mode includes hybrid and remote options

Understand client business needs and provide premium support to key accounts. Collect and consolidate product issues and client requirements to drive problem resolution and process optimization. | Strong customer-centric mindset with excellent communication skills is required. Proficiency in Mandarin and experience in supply chain management or e-commerce logistics is a plus. | Deeply understand client business needs and provide premium support to key accounts, delivering prompt and accurate responses via phone/email for pre-sales inquiries, order tracking, and post-sales issues. • Collect and consolidate product issues & client requirements, analyze data, and coordinate with cross-functional teams to drive problem resolution and process optimization. • Efficiently handle complaints and claims with end-to-end case closure to enhance satisfaction levels, service quality, and positive feedback rates. • Optimize user experience by refining CRM strategies and user engagement programs to strengthen brand loyalty. Strong multitasking & time management skills, excellent communication, and cross-department collaboration (experience in supply chain management/e-commerce logistics is a plus). • Customer-centric mindset with strong problem-solving abilities. • Exceptional cross-functional coordination, efficiently collaborating with sales, product, and tech teams. • Thrives in fast-paced environments, executing multiple tasks with high efficiency. • Proficient in Excel for data analysis to support operational decision-making. • Fluent in Mandarin（Proficient in Chinese） (written & spoken). • Valid U.S. work authorization (work visa/green card/citizenship required). • U.S. driver’s license & willingness to travel frequently by car. 401(k) Dental insurance Health insurance Paid time off Vision insurance Work mode includes hybrid and remote options

Understand client business needs and provide premium support to key accounts. Collect and consolidate product issues and client requirements to drive problem resolution and process optimization. | Strong multitasking and time management skills are required. A customer-centric mindset with strong problem-solving abilities is essential. | Deeply understand client business needs and provide premium support to key accounts, delivering prompt and accurate responses via phone/email for pre-sales inquiries, order tracking, and post-sales issues. • Collect and consolidate product issues & client requirements, analyze data, and coordinate with cross-functional teams to drive problem resolution and process optimization. • Efficiently handle complaints and claims with end-to-end case closure to enhance satisfaction levels, service quality, and positive feedback rates. • Optimize user experience by refining CRM strategies and user engagement programs to strengthen brand loyalty. Strong multitasking & time management skills, excellent communication, and cross-department collaboration (experience in supply chain management/e-commerce logistics is a plus). • Customer-centric mindset with strong problem-solving abilities. • Exceptional cross-functional coordination, efficiently collaborating with sales, product, and tech teams. • Thrives in fast-paced environments, executing multiple tasks with high efficiency. • Proficient in Excel for data analysis to support operational decision-making. • Fluent in Mandarin（Proficient in Chinese） (written & spoken). • Valid U.S. work authorization (work visa/green card/citizenship required). • U.S. driver’s license & willingness to travel frequently by car. 401(k) Dental insurance Health insurance Paid time off Vision insurance Work mode includes hybrid and remote options

Drive business growth through strategic planning, client relations, market analysis, team leadership, and securing parcel volume growth in logistics. | Bachelor's degree and 4+ years in business development or sales within logistics last-mile delivery, strong negotiation and communication skills, CRM and Salesforce proficiency, and willingness to travel. | Who Are We? UniUni is a dynamic and fast-growing courier service operating in the US and Canada, dedicated to transforming e-commerce logistics. With cutting-edge technology and a relentless drive, we optimize last-mile delivery to meet the ever-evolving demands of online shoppers within an evolving industry. Handling hundreds of thousands of parcels daily, we have established ourselves as a trusted leader in the industry, ensuring speed, efficiency, and reliability for e-commerce and logistics companies across North America. What Do We Offer? At UniUni, we provide more than just jobs—we create pathways for growth and success. Whether through vertical promotions or lateral moves, we believe every role should expand your skills, enhance your experience, and contribute to a fulfilling career. We recognize that you're not just looking for work—you’re building a future. If you're ready to join a dynamic, fast-paced team where hard work meets an energetic and fun environment, apply today and show us how you can be part of UniUni’s success story. Responsibilities: Strategic Planning: Formulate and execute strategic plans to drive business growth and expand market presence. Opportunity Identification: Discover and pursue new business opportunities and strategic partnerships within the logistics sector. Client and Stakeholder Relations: Establish and maintain strong relationships with key clients and stakeholders to enhance business partnerships. Market Analysis: Conduct in-depth analysis of market trends and competitor activities to inform and refine business strategies. Team Leadership: Lead, mentor, and develop a team of business development professionals to achieve targets and foster a high-performance culture. Internal Collaboration: Partner with internal teams to ensure the effective delivery of services and operational success. Reporting and Presentation: Prepare and present detailed proposals, comprehensive reports, and accurate forecasts to senior management. Parcel Volume Growth: Develop strategies to attract new clients and secure parcel volumes, contributing to the company's growth and revenue. Additional Tasks: Undertake other duties as assigned to support the overall success of our business and adapt to evolving company needs. Qualifications Bachelor’s degree in business, Logistics, or a related field. Minimum of 4 years of experience in business development or sales within the logistics industry (specifically small parcel last mile delivery). Proven track record of achieving business growth and revenue targets. Strong negotiation, communication, and interpersonal skills. Ability to analyze data and market trends to drive strategic decisions. Proficiency in CRM software and Microsoft Office Suite. Proficiency in Salesforce . Willingness to travel as required. Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training programs Salary range $110,000 to $ 130,000 USD

Oversee national warehouse safety, compliance, and operational integrity, lead safety audits and training, and collaborate with cross-functional teams to ensure regulatory compliance. | Bachelor's degree in related field, 5-8 years warehouse operations or safety experience with 3+ years leadership, strong knowledge of safety regulations and operational audits. | The Director of Warehouse Management is responsible for overseeing the safety, compliance, and operational integrity of all warehouses nationwide. This role ensures that warehouse operations fully comply with safety standards, regulatory requirements, and internal policies, while driving continuous improvement in operational risk management and workplace safety. Job Type: Full Time Work Location: Hybrid - Brea, California/ New York City Who Are We? UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevates and streamlines fulfillment services in Canada to meet customers' demanding expectations. With tens of thousands of parcels fulfilled daily, we have established ourselves as a leader in the last mile delivery and e-commerce fulfillment operation in Canada. What Do We Offer? At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story. Key Responsibilities: Develop, implement, and maintain national warehouse safety and compliance standards. Lead regular safety inspections, audits, and risk assessments across all warehouse sites. Identify and mitigate potential safety hazards and operational risks. Operate and manage the company's Safety Committee for warehouse operations. Lead incident investigations, root cause analysis, and corrective action implementation. Monitor and drive key safety and compliance KPIs, including: Incident severity (graded) incident frequency rate (scored) Warehouse safety audit outcomes Collaborate closely with warehouse operations, supply chain, legal, and compliance teams to ensure full regulatory compliance. Lead training programs and foster a strong safety-first culture within all warehouse teams. Support operational excellence initiatives while embedding safety and compliance into daily warehouse operations. Requirements Bachelor's degree or above in Supply Chain, Igistics, Engineering, Safety Management, or related fields. 5~8 years of experience in warehouse operations, safety, or compliance management, with at least 3 years in a leadership role. Strong knowledge of warehouse operational processes, safety regulations, and compliance requirements. Proven experience conducting operational audits and leading safety programs. Strong leadership, analytical thinking, and problem-solving skills. Effective communication skills Why Join Us? Competitive salary, benefits, and career growth opportunities. Be a key player in shaping UniUni’s DSP strategy and last-mile delivery success. Work with a dynamic and fast-paced logistics team. Benefits 401(k) Dental, Vision, Medical insurance Paid Time Off H1B Sponsorship If you have the expertise in Warehouse Safety Management and are passionate about last-mile delivery and logistics, we’d love to hear from you! Apply today.