United Biosource Corporation

Oversee pharmaceutical reimbursement hub operations, supervise staff, manage client relationships, monitor program metrics, resolve complex cases, and ensure contract terms are met. | Requires a bachelor's degree and 8–12 years of relevant experience, or 6–10 years with a master's degree, plus strong analytical, communication, and leadership skills. | As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC, we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.     Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values of Respect, Accountability, Innovation, Quality, Integrity, and Collaboration. We believe in an inclusive workplace that fosters creativity.    If you are seeking a career that will challenge, inspire, and reward you, join us at UBC!  This is a people leadership role with the responsibility to support a current reimbursement hub program expansion. Brief Description:  Strategic client contact for program(s) to which employee is assigned. Manages day-to-day activity of program and supervisory team. May have multiple and/or complex programs. Extensive interaction with internal and external customers. Significant participation in strategic planning. Reviews contracts and is accountable for proper execution of contract terms. Works with Senior Director or Director to develop policies, procedures and the business work plan for assigned program(s) in corresponding site(s). Position may support multiple programs and/or a complex program. Provides direction, coordinates and supervises the activities of business support, technical support or production team at exempt levels using established policies and procedures. Sets priorities for the team to ensure task completion; coordinates work activities with other managers. Work is reviewed for soundness of judgment and overall quality and efficiency.   Specific job duties: * Manage program(s) per the scope of work, program and standard operating procedures within the contracted budget in one or more sites.  * Manage day-to-day activity of the program operation, including supervision of staff.  * Monitor program statistics and metrics.  * Resolve complex reimbursement cases. * Day to day contact with complex clients for issue resolution.  * Lead the analysis and writing of client reports and other deliverables.  * Presentation of program information to internal and external customers. * Works with Manager(s) and Assoc Manager(s) to analyze operations and efficiency of the program(s).  * Acts as a liaison for other operational departments to research and resolve client issues.  * Acts as a mentor to other Managers. * Contributes to strategic and business planning for the program(s) by participating in planning activities company-wide, identifying project initiatives and operational issues, coordinating research and developing recommendations based on that research. Assists with development and tracking of budget. * Participate in interviewing prospective employees, evaluating current employees, and train employees as needed.  * Work to develop employee’s supervisory skills and provide direction to supervisory staff concerning performance management issues and corrective disciplinary actions. * Cultivate and manage relationships with key contacts in professional organizations and medical professional societies.  * Ability to travel as needed * Actively participates in in-person and virtual meetings/events (internal and external) * Other duties as assigned. Supervisory Responsibility:  2 – 10 Direct Reports, 20+ Indirect Reports Desired Skills and Qualifications: * Bachelor’s degree in relevant discipline or equivalent work experience * 8 – 12 years relevant experience, or 6 – 10 years of experience with Master’s degree * Pharmacy Technician License may be required depending on program and state requirements * Excellent PC skills including Microsoft Office and Internet experience * Excellent verbal and written communication and presentation skills * Strong analytical and problem solving skills * Strong focus on book of business client satisfaction and client retention results * Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency * Highly developed written communication and documentation skills to develop project educational materials, program specific procedures, product tools, and other services – related to collateral * Networking and client interfacing skills to cultivate and manage relationships * Strong analytical skills * Ability to analyze information and target trends * Organize people and systems to achieve goals Benefits:  At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.   Here are some of the exciting perks UBC offers:  * Remote opportunities  * Competitive salaries  * Growth opportunities for promotion  * 401K with company match*  * Tuition reimbursement  * Flexible work environment  * Discretionary PTO (Paid Time Off)  * Paid Holidays  * Employee assistance programs   * Medical, Dental, and vision coverage  * HSA/FSA  * Telemedicine (Virtual doctor appointments)  * Wellness program  * Adoption assistance  * Short term disability  * Long term disability  * Life insurance  * Discount programs  UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients. #LI-SG1 #LI-remote

You would lead clinical research project teams and oversee delivery, budgets, and operations from study start-up through close-out while serving as the sponsor contact. | The role requires a bachelor’s degree, managerial or relevant industry experience, and proficiency in Good Clinical Practice and ICH guidelines. | As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! Job Title: YLM01H - Clinical Project Research Manager Brief Description: Plan, organize, and lead UBC project teams to deliver projects based on client needs on time, on budget, and within scope. Specific job duties:   * Oversee all aspects of project conduct from start-up through close-out * Execute operational aspects of assigned project activities as well as special projects * Manage project per the scope of work and within the contracted budget * Manage revenue and invoicing for project(s) * Ensure project is conducted according to UBC SOPs and client SOPs as applicable * Develop plans and processes to achieve contracted milestones (e.g. project plan, clinical management plan, monitoring plan, training plan, communication plan, compliance plan); monitor project progress against the established plans and ensure compliance with plans * Prepare project timelines and prepare or coordinate development of deliverables * Prepare project meeting agendas and create minutes and actions logs * Ensure project budget is tracked against contract milestones  * Serve as UBC primary contact with sponsor * Coordinate and facilitate all project meetings with internal and external stakeholders as necessary * Focal point for resolving project team member questions * Supervise all functional areas that support the project * Lead projects with cross functional involvement and supervise all functional areas that support the project * Ensure project training occurs and assist with training for project, as assigned * Develop content and lead Kick off Meetings both internally and externally * Negotiate budgets and assist with remediation of contract language * Present project information at bid defenses, client meetings and UBC monthly project review meetings * Maintain project documentation to be “audit ready”  * Participate in sponsor/regulatory audits as required * Coordinate investigator meeting as required * May be asked to assist in protocol development and/or patient/subject consent form or REMS and REMS Supporting Documents as required * Help lead process improvement activities * Establish, implement and track key metrics to report on progress of project and initiatives * Coordinate and ensure maintenance of Trial Master File as required * May be asked to perform CSS and CRA duties as needed * Other duties as assigned by management Supervisory Responsibility: Supervision of project team Desired Skills and Qualifications: * Bachelor’s Degree or equivalent experience  * Previous managerial, or relevant experience, required  * Excellent written verbal and non-verbal communication skills * Excellent supervisory, interpersonal, and presentation skills  * Ability to independently assess issues and/or mitigate risk by using critical judgment to come to a resolution * Solution driven * Knowledge of regulatory requirements (i.e. Good Clinical Practice, ICH guidelines, etc.) * 10% travel as required Benefits: At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.  Here are some of the exciting perks UBC offers: * Remote opportunities * Competitive salaries * Growth opportunities for promotion * 401K with company match* * Tuition reimbursement * Flexible work environment * Discretionary Time Off  * Paid Holidays * Employee assistance programs * Medical, Dental, and vision coverage * HSA/FSA * Telemedicine (Virtual doctor appointments) * Wellness program * Adoption assistance * Short term disability * Long term disability * Life insurance * Discount programs UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients. #LI-JM1 #LI-REMOTE

Define the product vision and roadmap for patient access, adherence, and affordability technology, coordinating business, operations, and development stakeholders. | Requires at least eight years of product management experience, preferably in healthcare or life sciences, plus a bachelor's degree and familiarity with patient support services and specialty pharmacy. | NOTE: This position REQUIRES familiarity with HUB Services, Specialty Pharmacy Services, Patient Access Programs, or Affordability Solutions (e.g., copay cards, patient assistance programs). If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! Job Title: PSD07K - Sr. Director, Product Management - PAS Technology   Brief Description:  We are seeking a Senior Director of Product Management to lead the definition of technology solutions that support UBC’s Patient Services offerings, specifically focusing on Patient Access, Adherence, and Affordability. In this role, you will define the why and what of new products and act as the strategic bridge between business stakeholders, operations and technology leadership, industry leaders, and clients, ensuring our products deliver measurable value to patients, clients, and care providers. You will lead the definition of the product vision, prioritization of the product backlog, and translating business needs into actionable requirements for the development teams. You will represent and/or oversee communications related to critical and strategic clients and work with internal teams and external clients to continue ongoing business, enhance and improve our product offerings, and grow UBC’s book of business.   Specific job duties: * Continuously monitor industry trends, competitive landscape, and emerging technologies to inform product strategy and maintain market relevance. * Inform and communicate the product vision, roadmap, and value proposition for UBC solutions supporting patient access, adherence, and affordability. * Own and manage the product backlog to ensure development efforts are aligned with strategic business goals, client needs, and patient-centric outcomes. * Collaborate with internal stakeholders (e.g., operations, project management, regulatory, development, quality) to gather, refine, and prioritize requirements. * Act as the primary liaison between business stakeholders and agile development teams, ensuring clear user stories, acceptance criteria, and feedback loops. * Engage regularly with clients and key stakeholders to deeply understand their needs, pain points, and priorities, ensuring the product backlog reflects real-world user requirements. * Collaborate with finance and pricing teams to understand product cost structures, pricing strategies, and profitability drivers, ensuring business viability informs product decisions. * Partner with marketing to develop and refine go-to-market strategies, ensuring product positioning, messaging, and launch plans are aligned with customer needs and business objectives. * Ensure project, scrum, and business teams are aware of new product enhancements and functionality. * Work closely with data and analytics teams to incorporate real-world evidence and insights that enhance patient engagement and retention. * Ensure compliance with industry standards, data security, and healthcare regulations, including HIPAA. * Contribute to business development activities including RFI and RFP responses, project pricing and estimation, client presentations, and strategic planning. * Monitor product performance, user feedback, industry trends, and competitor activity to drive continuous improvement and keep the product portfolio aligned with current market expectations. * Collaborate with project management and delivery leadership during program startup to ensure approved scope, product intent, client commitments, decision history, budget assumptions, risks, dependencies, and stakeholder expectations are clearly transferred to the delivery organization. * Serve as an executive-facing product solution leader in strategic client meetings, bid defenses, governance forums, quarterly business reviews, and portfolio-level client discussions where future functionality, scope, roadmap direction, or product investment may be discussed. * Ensure proposed client commitments are evaluated for scope, feasibility, regulatory impact, validation impact, budget requirements, resource needs, and delivery risk before commitments are finalized. * Sponsor business cases and technology/AI governance review materials that define product objectives, target users/stakeholders, expected value, costs, dependencies, risks, assumptions, success measures, and decision points. * Partner with architecture, engineering, information security, privacy, quality, compliance, and data governance stakeholders to ensure product direction aligns with enterprise standards and regulated-life-sciences operating requirements. * Establish relationships with Pharma clients to develop co-definition, co-development, idea exchange, and early adoption outside of traditional engagement during the RFP process. Supervisory Responsibility:  May manage Product Business Analysts. Desired Skills and Qualifications: * Bachelor’s degree in Life Sciences, Computer Science, Business, Healthcare Administration, or related field (Master’s preferred). * 8+ years of experience as a Product Manager, preferably in healthcare, life sciences, or patient support services. Certification as a Product Owner (CSPO) or equivalent is a plus. * Familiarity with specialty pharmacy services, patient access programs, or affordability solutions (e.g., copay cards, patient assistance programs). * Ability to make difficult product decisions and prioritize features based on business value  * Experience with backlog management and user story writing. * Excellent skills in translating complex business needs into clear product requirements and user stories. * Strong communication, collaboration, and stakeholder management abilities. * Ability to balance technical constraints, business priorities, and regulatory requirements. * Passionate about delivering high-quality software products * Customer-focused mindset * Collaborative team player * Resilient under pressure and adaptable to changing priorities and requirements * Excellent time management and organizational skills UBC Benefits: At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. Here are some of the exciting perks UBC offers: * Remote opportunities * Competitive salaries * Growth opportunities for promotion * 401K with company match * Tuition reimbursement (after 90 days of employment) * Flexible work environment * Discretionary PTO (Paid Time Off) * Paid Holidays * Employee assistance programs  * Medical, Dental, and vision coverage * HSA/FSA * Telemedicine (Virtual doctor appointments) * Wellness program * Adoption assistance * Short-term disability (after 90 days of employment) * Long-term disability * Life insurance * Discount programs UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, or basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable, and inclusive culture that fosters respect for each other, our clients, and our patients. #LI-RL1 #LI-REMOTE