7 open positions available
Oversee clinical project conduct from start-up through close-out ensuring compliance, budget, and timelines. | BA degree with 5+ years project management experience in CRO, leadership skills, and knowledge of Good Clinical Practice and ICH guidelines. | As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! Job Title: YLM01I – Senior Clinical Project Research Manager Brief Description: Lead UBC project teams to deliver project milestones Specific Job Duties: * Serve as the primary contact with the sponsor for all study related items, with oversight of all aspects of project conduct, from study start-up through close-out in accordance with company and project specific SOPs, guidelines, budgets, timelines and contracts * Execute operational aspects of assigned project activities as well as special projects * Assist in the development and design of protocols, CRFs, regulatory documents, project master file, and other project related deliverables * Ensure operational plans are developed consistent with project needs, including but not limited to, the development of communication plans, monitoring plans, project plans, training plan, study timelines, Compliance Plan and clinical management plans; monitor project progress as compared to established plans and ensure compliance with plans * Facilitate and plan investigator meetings; recruit qualified investigators and assist in budget negotiations as required * Supervise APM/PMs and other team members to ensure project deliverables and timelines are delivered accurately and timely; provide reports to the Sponsor on project progress * Lead projects with cross functional involvement and supervise all functional areas that support the project * Assist in revenue and invoicing for project(s) * Supervise all functional areas that support the project * Ensure project training occurs and assist with training for project, as assigned * Serve as a resource to team members for all inquiries and issue resolution for site management, contract budget and remediation, and regulatory document preparation * Lead internal client teleconferences and/or meetings and present project information at client meetings, bid defenses and UBC monthly project review meetings * Maintain project documentation to be “audit ready” * Support APM/PMs in sponsor/regulatory audits as required * Assist in preparation of client proposals in response to RFPs * Ensure project budget is tracked against contract milestones * May be asked to assist in protocol development and/or patient/subject consent form or REMS and REMS Supporting Documents as required * Initiate and lead process improvement activities * Accurate reporting and interpretation of project metrics * Proposal and implementation of action plans * Satisfactory delivery of contracted services and achievement of contracted milestones for assigned projects * Duties described for Project Manager and other duties as assigned by management Supervisory Responsibilities: * Supervision of project management staff in execution of assigned projects * Prepare PMs to make presentations to clients in defense of proposals * Ensure that the APM/PM understands the client needs once a project is awarded * Serve as a resource and mentor to the APM/PM in the execution of their daily activities * Proactively assist the APM/PM in anticipating and seeking resolutions to potential and actual project issues * Motivate project team members by fostering teamwork * Maintain positive attitude Desired Skills and Qualifications: * BA Degree or minimum 5 years of direct project management experience at a CRO or proven leadership/management experience * Excellent written verbal and non-verbal communication skills * Excellent supervisory skills * Excellent interpersonal skills * Excellent presentation skills * Ability to independently assess issues and/or mitigate risk by using critical judgment to come to a resolution * Solution driven * Manage competing priorities effectively * Very good knowledge of regulatory requirements (i.e. Good Clinical Practice, ICH guidelines, etc.) * 10% travel Expected Project Load: 2 to 3 projects depending on scope Benefits: At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. Here are some of the exciting perks UBC offers: * Remote opportunities * Competitive salaries * Growth opportunities for promotion * 401K with company match* * Tuition reimbursement * Flexible work environment * Discretionary PTO (Paid Time Off) * Paid Holidays * Employee assistance programs * Medical, Dental, and vision coverage * HSA/FSA * Telemedicine (Virtual doctor appointments) * Wellness program * Adoption assistance * Short term disability * Long term disability * Life insurance * Discount programs UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients. #LI-JM1 #LI-REMOTE
Manage multiple clinical research projects, oversee teams, and ensure compliance with regulatory standards. | Extensive project management experience in clinical research, knowledge of FDA/ICH guidelines, and leadership skills. | As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! Specific job duties: * Manage projects as needed * Work with Managers and Project Directors to ensure projects are adequately staffed; monitor workloads and adjust as needed. * Assist, as directed, specific project opportunities in Business Development, RFP review and completion, and bid defense preparation and delivery. * Present UBC capabilities to potential clients at bid defenses. * Work with Business Development to ensure presentation of qualified team for bid defense and proposals. * Provide input into proposals and review budgets. * Ensure performance of project deliverables according to contract terms and company quality expectations, including accurate reporting and interpretation of metrics * Ensure project team members receive adequate training for specific job assignments. * Develop and implement department structure and strategies based on current staffing and project needs. * Ensure adherence to project Plans, company policies and/or sponsor’s SOPs. * Work with staff (as needed) to plan and organize project activities. * Ensure teams have consistency with completion of job-related tasks. * Work closely with Managers and project teams to resolve operational issues. * Report and discuss departmental, personnel and/or site issues with Senior Management, as needed, for possible resolutions. * Conduct performance appraisals if assigned direct reports. * Conduct staff interviews; assist with CV candidate review. * Working knowledge of all active projects and timelines. * Attend applicable team teleconferences/meetings as well as project reviews. * Attend face to face client meetings and provide support, as needed. * Attend finance meetings and perform necessary follow-up to resolution. * Provide departmental update to senior management, as requested. * Lead projects with cross-functional involvement and supervise all areas that support the project. * Oversee all project revenue and invoicing with strong understanding of project financial health. * Work with UBC’s leadership and Business Development to develop and grow client relationships and business to maximum potential. * Proactively serve as a resource and mentor to Project Managers and teams for problem resolution; facilitate the involvement of Senior Management as necessary. * Proactively identify areas of improvement, provide solutions and execute plan of action to address. * Lead Managers in client/regulatory audits, as required. * Assist in protocol development and/or patient/subject consent form or REMS and REMS Supporting Documents, as required. * Other duties as assigned by management. Supervisory Responsibility: * Direct project supervision of multiple Managers, including development of Managers in presentation and bid defenses, proposal and implementation of action plans, and ensuring Managers have a clear understanding of client needs once a project is awarded. * Responsible for direct reports in addition to supervision of multiple Managers and projects as assigned, if assigned direct reports. * Serve as a resource and mentor to the Managers in their daily activities * Proactively assist the Managers in anticipating and seeking resolutions to potential and actual project issues * Motivate project team members by fostering teamwork * Maintain positive attitude * Ability to plan and forecast potential issues, outcomes, and changes necessary to ensure program and developmental success. * Ability to identify and optimize resources, inclusive of knowing when to identify and/or assign additional/or different resources. Desired Skills and Qualifications: * Advanced Degree preferred, bachelor’s degree or equivalent experience required * Extensive project management experience at a CRO or proven leadership/management experience managing multiple projects and project teams (additional or other relevant management experience may be considered) * Strong knowledge of FDA/ICH regulatory guidelines; only applicable for Europe if required * Working knowledge of functional components of clinical drug development (e.g., clinical, data management, statistics and regulatory/medical writing) * Mastery of project management skills with the ability to lead through change and independently lead multiple large projects simultaneously * Solid problem-solving and analytical skills with willingness and ability to detect process gaps, challenge assumptions, and drive change and improvement * Ability to work in a team environment under high-pressure situations * Excellent interpersonal, written, and verbal communication skills * Proven ability to interpret and prioritize customer needs * Strong influencing and negotiation skills * Takes initiative and is results and detail oriented * Ability to build strong business relationships across various departments * Broad therapeutic experience a plus * 10% travel as required * Extensive knowledge of Clinical Trial Monitoring, as required * Clinical background or equivalency in clinical research experience, as required * Proven knowledge of medical terminology * European/Global experience a plus * Advanced computer skills Benefits: At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. Here are some of the exciting perks UBC offers: * Remote opportunities * Competitive salaries * Growth opportunities for promotion * 401K with company match * Tuition reimbursement (after 90 days of employment) * Flexible work environment * Discretionary PTO (Paid Time Off) * Paid Holidays * Employee assistance programs * Medical, Dental, and vision coverage * HSA/FSA * Telemedicine (Virtual doctor appointments) * Wellness program * Adoption assistance * Short-term disability (after 90 days of employment) * Long-term disability * Life insurance * Discount programs UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, or basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable, and inclusive culture that fosters respect for each other, our clients, and our patients. #LI-RL1 #LI-REMOTE
Manage daily program activities, supervise staff, develop metrics, and handle escalated issues. | Requires 1-4 years of relevant experience, customer service skills, and ability to lead a team, with a focus on operational management. | As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! Job Title: XPG99F – Supervisor, Program Management Brief Description: The Supervisor – Program Management is responsible for managing the day-to-day activity of the program(s) and supervises a team of employees. Position may be client facing. Works with the Program Manager to develop policies, procedures, and the business work plan for the program. This position performs hiring, scheduling, training, and development of direct reports. Recognizes, recommends, and implements operational improvement. Provides direction, coordinates and supervises the activities of the operational team using established policies and procedures. Sets priorities for the team to ensure task completion, coordinates work activities with other supervisors and managers. Work is reviewed for soundness of judgment and overall quality and efficiency Specific job duties: * Manage daily activities per the scope of work, program, and standard operating procedures within the contracted budget. * Ability to understand and actively enforce program guidelines and project specific procedures (PSPs). * Manage day-to-day activity of the program operation, including supervision of staff. * Assist in developing program metrics and identifying efficiencies * Monitor program metrics to ensure adherence to program SLAs * Resolve complex cases. * Participate in interviewing prospective employees, evaluating current employees, and train employees as needed. * Create new and/or update training materials and PSPs as needed. * Translate decisions and discussions into documented workflow processes. * Develop current employees and track their compliance to quality, service, and program standards. * Conduct, at minimum, monthly team meetings with meeting agendas and minutes. * Assist with presentation of program information to internal and external customers. * Handle escalated and unresolved issues that may require deviation from standard procedures or require extensive research for resolution * Coordinate with manager(s) to set goals and expectations for the team to ensure task completion. * Other duties as assigned. * Ability to travel as needed * Actively participates in in-person and virtual meetings/events (internal and external) Supervisory Responsibility: 1 –20 Direct Reports Desired/Required Skills and Qualifications: * Associate or Bachelor’s degree in relevant discipline or equivalent work experience * 1-4 years relevant experience * Customer service experience required * Call center experience preferred * Strong computer skills with specific aptitude in Microsoft Office * Excellent verbal and written communication and presentation skills * Strong analytical and problem-solving skills * Ability to lead and develop a successful team required * Ability to work a flexible schedule * Ability to travel if needed Benefits: At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. Here are some of the exciting perks UBC offers: * Remote opportunities * Competitive salaries * Growth opportunities for promotion * 401K with company match* * Tuition reimbursement (after 90 days of employment) * Flexible work environment * Discretionary PTO (Paid Time Off) * Paid Holidays * Employee assistance programs * Medical, Dental, and vision coverage * HSA/FSA * Telemedicine (Virtual doctor appointments) * Wellness program * Adoption assistance * Short term disability (after 90 days of employment) * Long term disability * Life insurance * Discount programs UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.
Oversee and manage cross-functional projects, analyze business requirements, and implement process improvements for Patient Access Services. | Requires 5-8 years of relevant experience, strong analytical and communication skills, and familiarity with software applications like Excel and Access. | As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! This Project Manager position will be overseeing and project managing all aspects of Patient Access Services program launches. The ideal candidate will possess prior reimbursement program management experience in the specialty pharmacy industry in addition to strong project management skills. Brief Description: Leads cross-functional, strategic projects while also leading internal projects and process improvement initiatives. The project manager will assist in gathering data to support business process enhancements and resolve issues. Analyze, gather and document business requirements for new products and product enhancements as well testing, implementation and rollout of new product releases. Solves complex problems; takes a new perspective using existing solutions. Works independently receives minimal guidance. Specific job duties: • Analyze, gather and document business requirements for new products and product enhancements. • Ensure proper process met and documented. • Maintain close relationships with internal departments in order to coordinate ancillary activities. • Develop business use cases for QA Testing. • Ensure implementation of changes or new products meet business requirements. • Develop and perform routine audit processes relating to billing setup. • Participate in recommendations for improvements of process and administrative issues or inefficiencies that impact the ancillary programs. • Implement process changes as needed. • Develop and distribute documentation and business policies relating to contract maintenance process. • Problem resolution. • Provide options to resolve issues and problems arising from ancillary development or execution process. • Provide direct support (internal and external) including, but not limited to conference calls, meetings, customer problem resolution, audit, and third party audits. • Mentor other team members. • Prioritize projects and day-to-day workflow for self and other team members. Supervisory Responsibility: N/A Desired Skills and Qualifications: • Bachelor’s degree or equivalent • 5 – 8 years of relevant experience • Experience with software applications such as Access, Excel or other PC based database tools • Excellent communication and customer service skills, (i.e., presentation and written, listening, phone) • Strong analytical, planning, problem identification and resolution skills required • Effective communication with internal and external individuals in various functional areas and at all levels of management • Ability to plan for and integrate multiple tasks concurrently as well as work independently with minimal direction At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. Here are some of the exciting perks UBC offers: • Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match* • Tuition reimbursement • Flexible work environment • Discretionary PTO (Paid Time Off) OR 20 days (about 3 weeks) of PTO • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short term disability • Long term disability • Life insurance • Discount programs UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients. #LI-SG1 #LI-remote
Provide telephonic nursing services including patient support, education, data collection, and referrals for client-funded contracts. | Associate degree and RN license with 2-5 years experience, telephonic nursing skills, and willingness to obtain Compact State and California licenses. | As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! Job Title: XRN03G– Registered Nurse (Call Center) Brief Description: Provides telephonic professional nursing services in support of client funded contracts. This includes telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers, and healthcare professionals. Specific job duties: • Adheres to principles as stipulated by program specific contractual agreements and company practices which may include Patient Support: Make outbound phone calls to patients who have opted into a patient program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions, and care. Collect Data: Assemble accurate, timely, clear data and complete summary of follow up phone calls, patient inquiries, and outcomes Educator: Complete patient teaching in relation to the use of products 75 % • Participates in program specific customer meetings and training sessions. 10 % • Participates in program specific orientation meetings and demonstrates clinical competency on electronic/written tests. 5 % • Performs special projects and performs other duties as it pertains to specific contract performance 10 % Desired Skills and Qualifications: • Minimum- associate degree and professional nursing license • Registered Nurse License in good standing in the state in which you work and/or cross-licensed in other states • Telephonic nursing roles are required to have a Compact State License in eligible states; additionally, employee must be willing to obtain Compact State license at such time as their state elects to adopt Compact legislation • Telephonic nursing roles are required to have a California State License and the employee must be willing to obtain additional Single State Licenses upon request. • 2-5 years’ experience • Basic database and office navigation skills • Ability to maintain a high level of customer interaction/service skills while talking with patients, prescribers and/or specialty pharmacies via phone; ability to multitask in both PC/Phone related tasks and maintain adherence to approved scripted materials. Ability to interpret information shared by the patient to determine next steps as the individual case may warrant. Benefits: At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. Here are some of the exciting perks UBC offers: • Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match • Tuition reimbursement Flexible work environment • 20 days PTO (Paid Time Off) • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short term & Long term disability • Life insurance • Discount programs UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients
Lead and manage complex IT projects from concept through implementation, coordinating cross-functional teams, tracking progress, managing budgets, and mentoring team members. | Bachelor’s degree in Information Systems or related field, 8-12 years relevant experience with 3-5 years project management, advanced project development skills, and strong leadership and communication abilities. | As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with us as a Sr IT Project Manager! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! Job Title: IPM01I – Senior IT Project Manager Brief Description: The Sr IT Project Manager is responsible for all phases of projects of a highly complex nature and acts as a single point of contact for those projects. Takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end users and IT and business partners. Defines project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meeting and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Recommends and takes action to direct the analysis and solution of problems. Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. Represents the organization as the prime technical contact on contracts and projects. Interacts with senior external personnel on significant technical matters often requiring coordination between organizations. Guides the successful completion of major programs and may function in a project leadership role. Erroneous decisions or recommendations would typically result in failure to achieve major organizational objectives. Specific job duties: · Responsible for delivery and success of assigned projects. · Optimizes results within business and time constraints. · Leads meetings with project team to assess status and resolve issues as they come up. · Meet with business management to determine solutions to business problems. · Defines project scope and objectives. · Develops preliminary project plan and design, determines necessary resources, and project timeline. · Assign individual responsibilities and acts as a management resource for project team members. · Review and track status of project and deliverables and provides project updates and ongoing cost analysis to IT and business line management. · Conducts presentations regarding project status and current issues. · Provide assistance to IT team members with issues needing technical expertise or complex systems knowledge. · Mentor team to improve their understanding and skill and ensure they are familiar with resource materials available. · Ensures adherence to project management process and project documentation standards. · Develop project cost estimates and manages budget throughout projects. · Works on special projects as assigned. Supervisory Responsibility: 0 Direct Reports, 0 – 5 Indirect Reports Desired Skills and Qualifications: · Bachelor’s degree in Information Systems or related field · 8 – 12 years of relevant experience in information systems operations environment in systems analysis or development to include 3 – 5 years of previous project management experience · Certification in project management preferred · General PC knowledge including Microsoft Office; MS Project preferred · Knowledge of PBM, healthcare industry helpful · Advanced knowledge of project development, including process mapping, budgeting and timeline creation · Demonstrated ability to coordinate cross-functional work teams toward project completion · Demonstrated effective leadership and analytical skills · Advanced written and verbal communication skills are a must · Willingness to work a flexible schedule to accommodate business and some travel requirements At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. Here are some of the exciting perks UBC offers: * Remote opportunities * Competitive salaries * Growth opportunities for promotion * 401K with company match* * Tuition reimbursement * Flexible work environment * Discretionary PTO (Paid Time Off) OR 20 days (about 3 weeks) of PTO * Paid Holidays * Employee assistance programs * Medical, Dental, and vision coverage * HSA/FSA * Telemedicine (Virtual doctor appointments) * Wellness program * Adoption assistance * Short term disability * Long term disability * Life insurance * Discount programs UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients. #LI-REMOTE #LI-HB1
Lead business development activities to achieve sales goals, build client relationships, manage proposals, and drive growth in patient access services within assigned territory. | Bachelor's degree preferred, 7+ years pharmaceutical industry experience including 5+ years BD management, strong sales and negotiation skills, industry knowledge of patient access and reimbursement services. | As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC, we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! VBD94K - Sr Director, Business Development - Patient Access Services Brief Description: Senior Director, Business Development – PSS is a key member of the Corporate Business Development Management team responsible for developing long-range strategic plans with an emphasis on creating and sustaining business growth in the assigned territory. From this, directing business development activities to achieve sales and new business goals, from identification through contract award, including the proposal management process. Also responsible for, establishing and maintaining relationships with senior levels within customer organizations and within UBC. Specific job duties: • Prospect for the following services: Reimbursement Hubs, Nurse Call Centers (Clinical), Site of Care solutions (Nurse Injection network, retail pharmacy options for pt. administration), suite of technology enabled services (including but not limited to: eBV, ePA, eIV), Call Center/Hotline opportunities, Field solutions (Clinical Nurse Educators, and, Field Reimbursement Roles) • Hunt for specialty products (medical and pharmacy benefit) that are expected to be approved in the assigned territory on a daily basis. • Hunt for rescue opportunities to 'take share' away from other competitors. • Acquire clients and document interactions of the sales process in UBC Salesforce.com • Work with internal partners in operations, implementation, pricing, proposals, product development, and more to position UBC services in email, PowerPoint slides, proposals, conferences, and more • Execute on your own 'sales action plan' (targeted key clients, key products, key engagement needed to hunt for specialty product opportunities for UBC) • Research and identify clients, build relationships, perform, and deliver in-depth presentations, strategic analysis, and execution of implemented plans for UBC's Patient Support Services group- including Reimbursement, Education and Adherence as well as Call Centers/Nurse Case Management and Patient Assistance support services • Provide strategic leadership and gain approval for the sales plan and budget in the assigned territory • Provide input to the SVP of Business Development & Strategy and the SVP and Head of Patient Support Services in its efforts to increase presence and market share in applicable territory • Continually assess the competitive landscape and look for potential opportunities and trends Identify new and improved services. Evaluate, review and make recommendations • Work with SVP of Business Development & Strategy to ensure consistent brand value proposition and messaging • Hit and exceed sales budget annually • Develop consistent brand value propositions and messaging • Build strong relationships with your business partners that you rely on to deliver on client messaging, pricing and strategy to drive a strong win rate • Communicate trends and opportunities to UBC leadership team • Develop proactive forecasts and risk assessment in alignment with budgetary goals for BD team • Collaborate with marketing to deliver on external campaigns as assigned • Utilize information from across the group and other internal functional groups and systems to plan, build and monitor programs • Collaborate with internal departments in identifying/implementing business development opportunities to expand the services and continually improve the business performance of each offering. Manage RFI/RFP and Bid Defense meetings • Serve as a resource for other sales and marketing staff members, internally at UBC • Aid sales team in the identification and alignment of capabilities with current and potential customer requirements • Attend and speak at trade shows and conferences • Engage and support Bid Defense efforts • Collect competitive intelligence • Ensure projected net new business and contribution margins • Play a leadership role in the budget development process and in the development of key fiscal commercial metrics • Pro-actively develop forecasts and risk assessment in alignment with budgetary targets • Work collaboratively with SVPs and Operational teams to ensure seamless project startups that exceed client expectations • Services to be sold include Reimbursement work, Nursing and HUB Call Centers, Education around medication and patient adherence, Field Nurse Educators, Patient Assistance and Engagement programs, Access resolution, e-technology solutions and executing REM Studies • Manage relationships with partners/vendors/clients • Continuously develop and cultivate business relationships within senior levels of customer organizations • Participate in proposal preparation meetings and/or proposal defense meetings as needed. Work closely with Ops team for world class proposal development and timely execution • Assist as required by SVP Business Development, in expansion activities (investments, acquisitions, corporate alliances etc.) • Enter into Salesforce key client and activity information on a weekly basis • Delight UBC's customers to drive repeat business • Provide day-to-day leadership internally and externally that mirrors the mission and values of UBC • Facilitates discussions to enable people to collaborate with each other independently; promote collaborations across all internal functions Supervisory Responsibility: N/A Desired Skills and Qualifications: Bachelor's degree in a scientific discipline (preferred) with 7+ years of progressively more responsible experience in pharmaceutical and service companies, including 5+ years of BD management experience; or an equivalent combination of education, training, and experience. Solid background and understanding of: • Sales along with ability to hunt and build pipeline funnel • Pharmaceutical and biotech industry needs • Patient access, patient services, managed markets, market access, Trade/Specialty Pharmacy's - procurement and distribution • Commercialization/drug launch, the principles of drug development and legislation/policy understanding regarding drug pricing and reimbursement. Possess a clear understanding of channel areas/services including managed care, trade development, reimbursement (Pharmacy, Medical, etc.) and Nursing/Call Centers and Pharmacy solutions • Hub Servicing (UBC has 5 US Hubs with over 1000 staff), Specialty pharmacies and distributors including why they are needed; how they are leveraged and ability to differentiate and show value to prospective buyers • Specialty and high-value therapeutics and Payer/insurance principles and mindset • Strategic business and Industry awareness and the ability to translate emerging Industry trends that impact growth • Rolodex/relationships within the desired customer base including biopharma & consulting firms • Analytical skills and experience in evaluating and managing a sales territory • Proven experience conducting and negotiating deals • Excellent presentation, communication, and negotiation skills • Proven previous sales management track record of above market growth • Ability to establish and maintain effective working relationships with coworkers, managers and clients • A successful record of accomplishment of delivering on commitments and maximizing financial returns of growth businesses through the development of a strategic vision and the execution of operating plans for assigned region • Ability to identify how changes in competitors, clients and market segments will affect UBC's stature and growth potential in the marketplace UBC Benefits: At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. Here are some of the exciting perks UBC offers: • Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match* • Tuition reimbursement • Flexible work environment • Discretionary PTO (Paid Time Off) • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short-term disability • Long-term disability • Life insurance • Discount programs UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. We are committed to a diverse, equitable, and inclusive culture that fosters respect for each other, our clients, and our patients. #LI-RL1 #LI-REMOTE
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