Uniphore

Lead and execute strategic product partnership initiatives to drive growth, innovation, and market expansion. | Extensive experience in product management, business development, or strategic partnerships, with a proven track record of negotiating large enterprise agreements and managing partnership ecosystems. | Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Position Overview We are seeking an experienced and strategic Vice President of Product Partnership to lead our partnership initiatives and drive product growth through strategic alliances. This executive role will be instrumental in identifying, developing, and managing key partnerships that enhance our product portfolio, accelerate market expansion, and create competitive advantages. The ideal candidate will combine deep product expertise with exceptional relationship-building skills and a proven track record of executing high-impact partnership strategies. Key Responsibilities Strategic Partnership Development Develop and execute a comprehensive product partnership strategy aligned with company objectives and product roadmap Identify, evaluate, and prioritize partnership opportunities that drive product innovation and market expansion Lead negotiations for complex partnership agreements, including technology integrations, co-development initiatives, and go-to-market collaborations Build and maintain C-level relationships with strategic partners, technology vendors, and industry leaders Product Integration & Innovation Collaborate with Product Management to identify partnership opportunities that enhance product capabilities and user experience Drive technical integration initiatives with partners, ensuring seamless product interoperability Champion partner-driven innovation and co-creation initiatives that differentiate our products in the market Oversee API strategy and developer ecosystem partnerships Cross-Functional Leadership Partner with Engineering, Sales, Marketing, and Customer Success teams to ensure successful partnership execution Lead cross-functional initiatives to launch and scale partnership-driven products and features Establish partnership governance frameworks and operational excellence standards Mentor and develop a high-performing partnerships team Business Development & Growth Define and track partnership KPIs, ROI metrics, and success criteria Drive revenue growth through strategic channel partnerships and alliance programs Develop business cases for new partnership investments and present to executive leadership and board Manage partnership P&L and budget allocation Market & Ecosystem Development Represent the company at industry events, conferences, and partner summits Build thought leadership in product partnerships through speaking engagements and industry contributions Stay current with market trends, competitive landscape, and emerging partnership models Develop ecosystem strategies that create network effects and platform advantages Required Qualifications 12+ years of progressive experience in product management, business development, or strategic partnerships Minimum 5 years in senior leadership roles managing partnership or product teams Proven track record of negotiating and executing enterprise-level partnership agreements worth $10M+ Experience in SaaS, platform businesses, or technology ecosystems preferred Demonstrated success in building and scaling partner programs from inception to maturity Working with Partners like – GCP, AWS, Snowflake, Databricks, NVDIA, and AMD. Skills & Competencies Exceptional strategic thinking and ability to translate vision into executable partnership strategies Strong product sense with ability to identify partnership opportunities that create customer value Outstanding negotiation and deal-structuring capabilities Excellent executive presence and communication skills for C-level engagement Data-driven decision-making with strong analytical and financial acumen Experience with partnership platforms, CRM systems, and collaboration tools Education Bachelor's degree required; Computer Science and technical undergraduate, MBA or advanced degree preferred Technical background or product management certification is a plus Preferred Qualifications Depth in AI in the area of Interference, LLM, and depth in Data Experience in building API/developer ecosystems and platform strategies Knowledge of specific industry verticals relevant to our business International partnership experience and global market understanding Track record of successful M&A integration or joint venture management Experience with emerging partnership models (marketplace, embedded partnerships, etc.) Why Join Uniphore Opportunity to define and lead the next generation of real-time AI applications at an enterprise scale. Work with some of the most advanced GenAI technologies in the world. A collaborative, innovative culture that values creativity, experimentation, and customer success. Competitive compensation, benefits, and global growth opportunities. Hiring Range: $242,400 - $333,300 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com. At Uniphore, we are building the defining Enterprise AI and automation platform to propel the planet’s most engaging customer and employee experiences. We need your help.

Lead design, development, and deployment of scalable applications across front-end and back-end technologies. Serve as the Single Point of Contact (SPOC) for customers ensuring clear communication and accountability for delivery outcomes. | The ideal candidate should have 5+ years of professional experience in software engineering with strong programming expertise in front-end and back-end technologies. A Bachelor’s degree in a related technical field is required, and continuous learning through certifications is a plus. | Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Product Delivery Specialist Location: Remote – United States Employment Type: Full-time About Us Uniphore is The Business AI Company. We enable businesses to rapidly adopt, significantly transform and immediately unlock value through AI. Inspired by the simplicity of consumer AI and with a deep understanding of the scalability and security required for businesses – we provide a platform that allows business users to effortlessly harness agentic AI, tapping into enterprise knowledge that is grounded in their own proprietary data. Through our core principles of providing composable, sovereign and secure AI, we are committed to unlocking AI’s potential as a transformative force for businesses – with openness, trust, and scalability provided by an AI solution that is unmatched by any other. About the Role We are seeking an experienced Product Delivery Specialist to join our remote US-based team as the SPOC for customers. The ideal candidate will have strong programming expertise across front-end and back-end stacks, a solid background in system integrations (APIs, REST, gRPC, Kafka), and hands-on experience with Kubernetes. This role also requires the ability to build and standardize tools, pipelines, and frameworks, while continuously enhancing the Uniphore product catalogue. The candidate should be comfortable collaborating with developers, engaging stakeholders in integration discussions, and owning end-to-end delivery. Key Responsibilities Lead design, development, and deployment of scalable applications across front-end and back-end technologies. Drive integration initiatives leveraging REST APIs, gRPC, Kafka, and related technologies. Architect, implement, and maintain cloud-native solutions deployed on Kubernetes. Build and enhance standard development tools, CI/CD pipelines, and automation frameworks to improve engineering efficiency. Collaborate with product teams to enhance the Uniphore product catalogue, ensuring seamless integration with internal and external systems. Partner with technical stakeholders to define integration requirements, provide technical leadership, and design scalable solutions. Mentor developers, conduct code reviews, and enforce engineering best practices. Take complete ownership of end-to-end delivery, from requirements gathering through production release. “Serve as the Single Point of Contact (SPOC) for customers ensuring clear communication, streamlined decision-making, and accountability for delivery outcomes.” Required Skills & Experience 5+ years of professional experience in software engineering with at least 2+ years in a lead/ownership role. Strong programming expertise in multiple front-end technologies: JavaScript, jQuery, HTML, CSS. Solid hands-on experience in back-end development: Node.js, Python, C#, Java. Proven experience with system integration technologies: REST APIs, gRPC, Kafka, WebSockets. Strong knowledge of Kubernetes and container orchestration. Experience in building and optimizing CI/CD pipelines, standard tools, and automation frameworks. Understanding of microservices architecture and event-driven systems. Excellent stakeholder communication skills, with ability to lead technical discussions on integrations. Demonstrated ability to collaborate with developers and take ownership of deliveries. Educational Requirements: Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field required. Master’s degree in Computer Science, Engineering Management, or Business Administration (preferred but not required). Equivalent professional experience in software engineering, product delivery, or technical program management may substitute for formal education. Continuous learning through certifications (e.g., Agile, Scrum, PMP, or Cloud certifications such as AWS/Azure/GCP) is a plus. Hiring Range: $87,900 - $120,900 - for Primary Location of USA - FL - Remote The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - FL - Remote, USA - TX - Remote Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com. At Uniphore, we are building the defining Enterprise AI and automation platform to propel the planet’s most engaging customer and employee experiences. We need your help.