Unframe

Investigate and resolve complex technical issues for enterprise customers using logs, system behavior analysis, and AI tools. | Requires 4+ years in technical support or similar role with strong troubleshooting skills and proficiency in AI tools, web applications, APIs, and system integrations. | About Unframe Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market. Backed by Bessemer, Craft, and TLV Partners with $100M in Series B funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally. About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and Engineering to investigate issues, communicate clearly with customers, and help improve the product based on real-world usage. The expectation is that you'll be able to go deep on technical issues independently, using AI tooling to investigate logs, understand system behavior, and reach conclusions without needing to pull in an engineer every time. This role is for someone technical, curious, and service-oriented, who wants to be close to customers, product, and AI implementation at enterprise scale. What you'll do Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution. Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering. Use AI tools actively as part of your investigation workflow, to speed up analysis, understand unfamiliar parts of the product, and document findings. Communicate clearly with customers and internal teams throughout the support process. Document issues, solutions, and recurring patterns to build institutional knowledge across a growing set of customer solutions. Contribute to internal knowledge bases and playbooks that help the team handle new solutions faster. Share customer feedback and product insights with the Product team. What we're looking for 4+ years of experience in technical support, support engineering, QA, solutions engineering, or a similar hands-on technical role. Strong troubleshooting instincts and the ability to investigate complex technical issues independently. Good understanding of web applications, APIs, integrations, logs, and basic system behavior. Hands-on with AI tools (ChatGPT, Claude, Copilot, or similar) and comfortable using them as part of day-to-day technical work. Excellent written and spoken English. Customer-first mindset with strong ownership and follow-through. Ability to work in a fast-paced environment with a wide variety of products and customer contexts. Why join us? This role is a great fit for someone who enjoys solving real technical problems while working closely with customers, product, and engineering teams. You’ll be exposed to complex enterprise environments, cutting-edge AI products, and fast product cycles with real ownership and direct impact from day one. It’s an opportunity to grow quickly, learn how large-scale AI systems are deployed in the real world, and help shape the experience of some of the world’s biggest companies using Unframe.

Develop and deliver full-stack AI-powered applications collaborating with customers and internal teams. | Over 5 years of software engineering experience with proficiency in JavaScript, Node.js, Vue/React, and PostgreSQL, with a proven track record of shipping user-facing products and ownership mentality. | About Unframe Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market. Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally About the role As a Full Stack Software Engineer, you’ll work across the stack to design, implement, and ship high-quality workflows that solve real problems for real users. You’ll collaborate directly with product and enterprise customers, see your code in production within days, and be part of a team that values ownership and thoughtful execution. What you’ll do Develop and deliver full-stack AI-powered applications on top of Unframe’s platform. Work closely with customers and internal teams to tailor solutions. Extend the platform and UI/UX layer as needed. Collaborate with platform and research teams to integrate AI capabilities into production use. Write clean, tested, and maintainable code. What we are looking for 5 + years of hands-on software-engineering experience. Proven record of shipping real user-facing products end-to-end. Proficiency with JavaScript, Node.js, Vue\React and PostgreSQL. Strong communication skills and a product mindset. Ownership mentality - comfortable taking a feature from idea to production. Nice to Have Experience working with AI or LLM-based applications. Experience working with B2B or enterprise customers. Why join us? You'll have real ownership from day one. Drive decisions, shape ideas and make them work. These will be Your fastest learning years. Build alongside founders and VPs in a space that moves weekly. You will be Building 0 to 1 from day one and you'll have the opportunity to write and build what comes next.

Investigate and resolve technical issues for global enterprise customers by analyzing logs and reproducing system behaviors while collaborating with product and engineering teams. | Requires 2+ years technical support experience, proficiency with AI tools, and excellent English communication skills. | About Unframe Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market. Backed by Bessemer, Craft, and TLV Partners with $100M in Series B funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally. About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and Engineering to investigate issues, communicate clearly with customers, and help improve the product based on real-world usage. The expectation is that you'll be able to go deep on technical issues independently, using AI tooling to investigate logs, understand system behavior, and reach conclusions without needing to pull in an engineer every time. This role is for someone technical, curious, and service-oriented, who wants to be close to customers, product, and AI implementation at enterprise scale. What you'll do Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution. Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering. Use AI tools actively as part of your investigation workflow, to speed up analysis, understand unfamiliar parts of the product, and document findings. Communicate clearly with customers and internal teams throughout the support process. Document issues, solutions, and recurring patterns to build institutional knowledge across a growing set of customer solutions. Contribute to internal knowledge bases and playbooks that help the team handle new solutions faster. Share customer feedback and product insights with the Product team. What we're looking for 2+ years of experience in technical support, support engineering, QA, solutions engineering, or a similar hands-on technical role. Strong troubleshooting instincts and the ability to investigate complex technical issues independently. Good understanding of web applications, APIs, integrations, logs, and basic system behavior. Hands-on with AI tools (ChatGPT, Claude, Copilot, or similar) and comfortable using them as part of day-to-day technical work. Excellent written and spoken English. Customer-first mindset with strong ownership and follow-through. Ability to work in a fast-paced environment with a wide variety of products and customer contexts. Why join us? This role is a great fit for someone who enjoys solving real technical problems while working closely with customers, product, and engineering teams. You’ll be exposed to complex enterprise environments, cutting-edge AI products, and fast product cycles with real ownership and direct impact from day one. It’s an opportunity to grow quickly, learn how large-scale AI systems are deployed in the real world, and help shape the experience of some of the world’s biggest companies using Unframe.

Lead a team to deliver AI enterprise product solutions from concept to deployment. | 7+ years product management with 2+ years leading PMs in complex environments. | About Unframe Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market. Backed by Bessemer, Craft, and TLV Partners with $100M in Series B funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally About the role We're looking for a Group Product Manager (GPM) to lead a team of Product Managers and own a portfolio of enterprise AI solutions delivered on the Unframe platform. This is a highly ambiguous, fast-paced environment where many problems are not predefined. Working directly with customers, you'll deeply understand their needs, identify the right problems to solve, and lead your team in building solutions that deliver meaningful business value. You will operate as a product leader with end-to-end ownership, shaping opportunities and driving 0→1 products and POCs from first idea to deployed solution. This role is based on the US East Coast. What you’ll do Lead a team of Product Managers working on complex, high-impact AI solutions for enterprise customers Work closely with customers to find the right problem to solve (the use case with the clearest ROI) and define the success metrics before building Operate in high ambiguity, shaping opportunities where requirements are not clearly defined Drive the delivery of new solutions from early stages to production, making key product and trade-off decisions across speed, stability, and scope Own a portfolio of solutions across one or more enterprise customers, setting priorities across multiple parallel engagements Support your PMs in the day-to-day of running their solutions across different customers: help them prioritize, make trade-offs, and unblock them so product implementations and solutions push forward Balance speed of execution with long-term quality, reuse, and product thinking Identify patterns across solutions and push for reuse and productization, working closely with the Platform team Mentor and develop your PMs, growing their product judgment and helping them operate effectively in a fast-paced, ambiguous environment What we’re looking for Experience working on complex systems and with enterprise customers, navigating competing needs and constraints (required) 7+ years of product management experience, including 2+ years leading Product Managers, in high-growth or complex environments Experience managing strong PMs, setting direction while empowering ownership and independent decision-making Ability to operate in ambiguity, define problems, and lead teams in delivering new solutions from early stages to production Proven track record of driving products or systems from concept to real-world impact, balancing speed, quality, and scale Strong cross-functional leadership and communication skills, working closely with engineering, AI, GTM, and customers Why join us This isn't a typical product role. You won't inherit a roadmap. Every engagement starts with a real enterprise customer and a real problem. The hardest part of the job is finding the right one: the use case that delivers true business value, with a clear ROI and the success metrics you define up front. Then you take it from first idea to a deployed solution. You'll work in a true 0→1 environment, shipping AI products to Fortune 500 customers in days, not months. From day one you'll have real ownership: shaping direction, making the product calls, and leading a team through ambiguity. You'll work closely with founders and senior leaders in a fast-moving company where things actually get built.

Develop and deliver full-stack AI-powered applications collaborating with customers and internal teams. | Over 5 years of software engineering experience with proficiency in JavaScript, Node.js, Vue/React, and PostgreSQL. | About Unframe Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market. Backed by Bessemer, Craft, and TLV Partners with $100M in Series B funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally About the role As a Full Stack Software Engineer, you’ll work across the stack to design, implement, and ship high-quality workflows that solve real problems for real users. You’ll collaborate directly with product and enterprise customers, see your code in production within days, and be part of a team that values ownership and thoughtful execution. What you’ll do Develop and deliver full-stack AI-powered applications on top of Unframe’s platform. Work closely with customers and internal teams to tailor solutions. Extend the platform and UI/UX layer as needed. Collaborate with platform and research teams to integrate AI capabilities into production use. Write clean, tested, and maintainable code. What we are looking for 5 + years of hands-on software-engineering experience. Proven record of shipping real user-facing products end-to-end. Proficiency with JavaScript, Node.js, Vue\React and PostgreSQL. Strong communication skills and a product mindset. Ownership mentality - comfortable taking a feature from idea to production. Why join us? You'll have real ownership from day one. Drive decisions, shape ideas and make them work. These will be Your fastest learning years. Build alongside founders and VPs in a space that moves weekly. You will be Building 0 to 1 from day one and you'll have the opportunity to write and build what comes next.

Lead AI product development by collaborating with customers and engineers to deliver AI-powered solutions. | 6+ years in product or technical program management with strong communication skills and excitement about AI products. | About Unframe Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market. Backed by Bessemer, Craft, and TLV Partners with $100M in Series B funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally About The Role As an AI Product Manager at Unframe, you’ll sit at the intersection of AI, product, and customer impact. You’ll work closely with enterprise customers and internal teams to turn ambitious ideas into real AI-powered solutions - fast. This isn’t a traditional PM role focused on roadmaps and endless meetings. You’ll be deeply involved in shaping solutions, defining logic, collaborating with engineers and AI specialists, and driving products from concept to deployment. Every project is different, which means constant learning, real ownership, and the opportunity to solve meaningful problems for some of the world’s largest companies. If you’re excited by fast execution, complex systems, and practical AI applications that actually reach production - you’ll feel right at home here. What You’ll Do • Partner directly with enterprise customers to deeply understand their workflows, challenges, and goals. • Translate complex customer needs into clear, structured AI solution plans using Unframe’s platform. • Own end-to-end delivery of AI-powered projects alongside engineers and AI specialists. • Write detailed product specs and define prompt/context structures that drive solution behavior. • Balance speed, scalability, stability, and customer impact when making product decisions. • Identify repeatable patterns and collaborate with the Platform team to improve and scale reusable capabilities. • Act as the voice of the user throughout the entire product lifecycle. What We’re Looking For • 6+ years of experience in Product Management, Solutions Engineering, Technical Program Management, or similar customer-facing technical roles. • Experience working closely with engineering teams on complex technical products. • Strong systems thinking with the ability to break down ambiguous problems into actionable solutions. • Excellent communication skills in English - both written and verbal. • High attention to detail with strong ownership and execution skills. • Comfortable operating in fast-paced startup environments with evolving priorities. • Curiosity and excitement around AI products, LLMs, and emerging technologies. Why join us At Unframe, you’ll help build AI systems that are already delivering real value to global enterprises - not prototypes, demos, or side projects. You’ll work with exceptional teammates, collaborate directly with top-tier customers, and have real influence over both the solutions we ship and the evolution of our platform. This is a hands-on, high-impact role where product thinking, technical depth, and creativity come together. If you enjoy solving hard problems, moving fast, and building practical AI products that actually make it to production - we’d love to meet you.

Lead delivery and adoption of AI solutions across enterprise accounts, coordinating multi-stakeholder projects and driving customer success. | 3+ years managing complex enterprise projects involving AI, SaaS, or digital transformation with strong execution and communication skills. | About the Role As an Enterprise Engagement Manager, you'll lead the delivery, adoption, and success of Unframe's AI solutions across our largest enterprise customers. You'll join our Product Growth team to turn tailored AI concepts into working solutions that deliver measurable business impact. This is not a traditional "Customer Success" role. It's a hybrid of program management, product enablement, and customer partnership. You'll coordinate complex multi-stakeholder projects, ensure smooth rollout and adoption, and help customers expand the impact of Unframe's platform across their organization. What You'll Do • Own delivery and adoption of Unframe's AI solutions across enterprise accounts, from post-POC rollout through expansion. • Partner with Product Managers to translate customer needs into actionable project plans and ensure execution at scale. • Orchestrate stakeholders. Manage alignment across business, IT, and data teams within large organizations. • Define and measure success: track adoption, usage, and business impact to demonstrate value. • Lead enablement and training sessions that help customers operationalize Unframe's AI solutions. • Ensure project velocity. Coordinate between internal teams (Product, Engineering, Solutions) to keep deployments on time and on scope. • Identify expansion opportunities by surfacing new use cases and operational gaps that AI can solve. • Provide structured feedback from the field to shape Unframe's product roadmap and delivery playbooks. What We're Looking For • 3+ years in enterprise-facing roles such as Program Manager, Engagement Manager, Enterprise CSM, Implementation Lead, or Technical Account Manager. • Proven experience managing complex, multi-stakeholder enterprise projects, ideally involving AI, data, or SaaS platforms with digital transformation elements. • Strong execution and project management skills. Able to plan, coordinate, and deliver under tight timelines. • Business-technical fluency. You can translate between executives, engineers, and users with ease. • Excellent communication and relationship-building skills in English (Hebrew a plus). • High ownership, attention to detail, and a hands-on, problem-solving mindset. Nice to Have • Experience with AI, automation, or data-driven enterprise transformations. • PMO certification or structured project management background • Background working with LLM or GenAI products. • Technical fluency - able to understand API integrations or data workflows. • Previous experience in consulting

Develop and deliver full-stack AI-powered applications collaborating with customers and internal teams. | Over 5 years of software engineering experience with proficiency in JavaScript, Node.js, Vue/React, and PostgreSQL, proven track record of shipping user-facing products and ownership mentality. | About Unframe Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market. Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally About the role As a Full Stack Software Engineer, you’ll work across the stack to design, implement, and ship high-quality workflows that solve real problems for real users. You’ll collaborate directly with product and enterprise customers, see your code in production within days, and be part of a team that values ownership and thoughtful execution. What you’ll do Develop and deliver full-stack AI-powered applications on top of Unframe’s platform. Work closely with customers and internal teams to tailor solutions. Extend the platform and UI/UX layer as needed. Collaborate with platform and research teams to integrate AI capabilities into production use. Write clean, tested, and maintainable code. What we are looking for 5 + years of hands-on software-engineering experience. Proven record of shipping real user-facing products end-to-end. Proficiency with JavaScript, Node.js, Vue\React and PostgreSQL. Strong communication skills and a product mindset. Ownership mentality - comfortable taking a feature from idea to production. Nice to Have Experience working with AI or LLM-based applications. Experience working with B2B or enterprise customers. Why join us? You'll have real ownership from day one. Drive decisions, shape ideas and make them work. These will be Your fastest learning years. Build alongside founders and VPs in a space that moves weekly. You will be Building 0 to 1 from day one and you'll have the opportunity to write and build what comes next.

Lead global multi-channel marketing campaigns and coordinate cross-functional teams to optimize demand generation. | 1-3 years B2B marketing or campaign execution experience with strong organizational and collaboration skills. | About the Role We’re looking for a detail-oriented Campaigns Manager to help execute and support integrated marketing campaigns. In this role, you’ll work closely with the marketing team to help bring campaigns to life across multiple channels - from coordinating launches and managing campaign assets to tracking performance and helping optimize results. This is a great opportunity for someone who is excited to be hands-on in B2B demand generation, campaign execution, and working across a fast-moving, global startup environment. What You’ll Do Lead the execution of global multi-channel campaigns per quarter across AMS & EMEA. Coordinate campaign launches by working with cross-functional teams including product marketing, content, creative, web, and marketing operations. Launch integrated global campaigns that establish category leadership and generate measurable pipeline, qualified leads, and revenue impact. Develop and scale global demand generation programs, including webinar and virtual event initiatives. Manage paid media campaigns across vendors and platforms (with emphasis on LinkedIn and Google). Monitor campaign performance and help compile reports on key metrics including engagement, leads, and campaign effectiveness. Maintain campaign documentation and support testing and optimization efforts across marketing programs. What You’ll Have 1–3 years of experience in B2B marketing, demand generation, or campaign execution Strong organizational skills and attention to detail, with the ability to manage multiple projects and deadlines. Comfort working cross-functionally and collaborating with different teams. A proactive, execution mindset and willingness to learn in a fast-moving startup environment. Why Join Us You’ll be part of a fast-growing AI startup shaping how enterprise companies adopt and use AI in real-world products. You’ll work alongside a high-performance team with deep expertise across product, go-to-market, enterprise technology, and AI, in an environment that values collaboration, ownership, and impact. As Unframe continues to grow, you’ll have meaningful opportunities for career development and leadership while working in a flexible and supportive remote setup. If you’re a strong, independent builder who thrives on ownership, cares deeply about quality, and wants to have a real impact — we’d love to meet you.