UNFI

UNFI

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UNFI

IT Site Reliab Engineer II- Data Platforms

UNFIAnywhereFull-time
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Compensation$120K - 200K a year

Maintain and optimize the reliability, performance, and cost-efficiency of data platforms including Databricks and AWS, while supporting BI tools and vendor coordination. | 3+ years of experience with data platform operations, hands-on with Databricks and AWS, familiarity with ingestion tools and BI platforms, strong troubleshooting skills, and knowledge of governance and security principles. | Job Overview: The Data Platform Reliability Engineer is responsible for ensuring the stability, performance, and operational reliability of UNFI's cloud-based and legacy data platforms. This role focuses on monitoring, troubleshooting, and automating operational workflows for Databricks, AWS services, and enterprise ingestion tools such as Fivetran/HVR, AWS DMS, DataStage, and Informatica, as well as supporting BI tools (Power BI, Tableau, Alteryx) and governance solutions. The engineer will work closely with external consulting partners and internal teams to maintain uptime, enforce governance standards, and optimize platform performance and cost efficiency. Job Responsibilities: Platform Reliability & Monitoring • Monitor health and performance of Databricks clusters, jobs, and workflows. • Maintain observability dashboards, alerts, and logs for AWS services and ingestion pipelines. • Respond to incidents, perform root cause analysis, and implement corrective actions. Cost and Performance Management Monitor and optimize platform costs across cloud and data services. Implement cost-control measures and provide regular reporting. Implement and maintain cost controls: cluster policies, auto-termination, right-sizing, job scheduling, storage lifecycle policies. Monitors spend and utilization for Databricks, AWS, ingestion, and BI services. Promote performance best practices. Monitoring and Observability • Build and maintain dashboards, alerts, and logs for Databricks, AWS services, ingestion pipelines, and BI refreshes. • Continuously tune alert thresholds to reduce noise and improve signal-to-action ratio. • Ensure end-to-end lineage/traceability for faster fault isolation across stages. External Support Team & Vendor Management Coordinate with external support teams for day-to-day operations and issue resolution. Coordinate with vendors for troubleshooting, service improvements, and escalations. Track and report on SLA adherence and vendor performance. Maintain operational runbooks, knowledge base, and handoff procedures between internal teams and external partners. Continuous Improvement Drive automation and efficiency in operational workflows. Optimize resource utilization and reduce manual intervention. BI Platform Operations • Support Power BI, Tableau, and Alteryx operations (gateway health, dataset refresh schedules, workspace/app permissions, data-source connectivity). • Monitor and improve dataset refresh reliability, query performance, and user access hygiene. Performs other duties as assigned. Job Requirements: Education/Certifications: • Bachelor's degree in computer science, data analytics, systems analysis, or a related field Experience: • 3+ years in data platform operations or reliability engineering. Hands-on experience with Databricks and AWS services in production environments. • Demonstrated success in maintaining high-impact data platforms, with a strong track record of managing complex environments. • Familiarity with ingestion tools (Fivetran, AWS DMS, DataStage, Informatica) and BI platforms (Power BI, Tableau, Alteryx). • Experience with SAP, master data management, and cross-functional processes across supply chain, finance, and operations Knowledge/Skills/Abilities • Strong troubleshooting and incident management skills. • Knowledge of governance, security, and RBAC principles. • Ability to work independently and collaborate with external partners. • Familiarity with Agile practices and DevOps principles. Understanding of governance, security, and privacy. • Good judgment is required for this position as there may be times when direct supervision may not be immediately available. Work Environment: Remote Role: • This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager. Physical Environment/Demands: Office Roles: • Most work is performed in a temperature-controlled office environment. • Incumbent may sit for long periods of time at a desk or computer terminal. • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. • Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday. • Stooping, bending, twisting, and reaching may be required in the completion of job duties. The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.

Databricks
AWS services
Monitoring and troubleshooting
Verified Source
Posted 9 days ago
UNFI

Transportation Software Engineer Sr- (Remote)

UNFIAnywhereFull-time
View Job
Compensation$120K - 200K a year

Designs, develops, and optimizes complex database and API solutions, and leads technical projects and teams. | Requires extensive experience in SQL Server, Python, REST APIs, and TMS platforms, with strong leadership and project management skills. | PURPOSE: As an expert in systems software engineering, undertakes complex projects requiring specialized technical knowledge. Makes well‑thought‑out decisions on complex or ambiguous engineering issues, handles conflicting direction, and resolves conflict. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Makes complex modifications to existing software to fit specialized needs and configurations. Establishes and communicates common goals and direction for the team. Acts as a source of direction, training, and guidance for less experienced staff. Monitors project schedules and costs. Plans, conducts, and supervises assignments. Reviews progress and evaluates results. Recommends changes in procedures. Reviews progress with management. Operates with substantial latitude for unreviewed action or decision. JOB RESPONSIBILITIES: Possesses and applies comprehensive knowledge of the field of specialization to the completion of complex assignments; may cross fields. Maintains excellent business communication with Analysts, Business Owners, and Technical Staff. Provides analysts, management, and business owners/users with status reports, problem logs (issue logs), and service request status on all tasks in the work group. Oversees time spent by others in the work group. Evaluates alternative approaches in design of application systems, including assessment of risks and benefits associated with each alternative. Participates in the implementation of new systems including the integration of the new system; verifies installed systems to ensure that they adequately meet user requirements. Plans, conducts, and supervises others in the development of specifications, coding of new programs, physical design of data records, data files, and databases; creates new data structures and job streams; and modifies existing programs, data structures, and job streams. Plans, conducts, and supervises others in the development of test cases and test plans; creates unit and system test environments and conducts unit and system tests for new or modified programs and job streams. Submits program and design work for review by technical and user staff and leads review of others’ work; validates the application of sound analysis, programming, and design techniques with high proficiency. Oversees preparation and maintenance of program and system documentation using established department artifact standards and methodologies; mentors junior associates in proper documentation techniques. Adheres to department standards, guidelines, and systems development methodologies for all assigned tasks and mentors others in their use. Leads analysis and development of technical solutions to resolve problems; includes and guides other team members in problem‑solving activities. Understands project management methodology and leads resource planning, estimation, and responsibility assignment process. Designs, develops, and optimizes complex T‑SQL stored procedures, functions, indexes, views, and ETL routines in Microsoft SQL Server for high‑volume transactional and reporting workloads; implements query tuning, indexing strategies, and execution‑plan analysis to meet SLAs. Builds Python services, scripts, and automation to support integrations, data pipelines, quality checks, and operational tooling; applies packaging, virtual environments, and unit testing to ensure maintainability and reliability. Creates, documents, and tests RESTful integrations using Postman collections and environments; automates collection runs for regression testing and CI pipelines and publishes living API documentation for consumers. Implements and supports Enterprise Transportation Management System (TMS) integrations and configurations—covering order tendering, routing/planning, shipment execution, EDI (204/214/990/997, etc.), freight audit & pay, and carrier onboarding—ensuring data integrity across ERP/WMS and partner networks. Collaborates with DBAs, Integration, and Transportation Operations to triage production issues, perform root‑cause analysis, and execute corrective actions without disrupting DC/transportation operations. JOB REQUIREMENTS: Education/Certification: Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field preferred; equivalent experience considered. Experience: 6–8 years relevant software engineering experience preferred, including ownership of production systems. 3+ years hands‑on Microsoft SQL Server development (T‑SQL, performance tuning, indexing, query plan analysis). 3+ years professional Python development for services, data pipelines, or automation. 2+ years building and testing REST APIs; 1+ year using Postman for manual and automated API testing. 2+ years implementing or supporting Enterprise TMS platforms (e.g., Blue Yonder, Manhattan, Oracle, SAP TM, MercuryGate) and integrating with ERP/WMS and carrier/EDI networks. Knowledge: Expertise in at least one programming language and strong proficiency in a second; able to mentor others and teach best practices. Deep knowledge of Microsoft SQL Server, including database design, normalization/denormalization strategies, transaction isolation, locking behavior, and performance diagnostics (DMVs, Query Store, Extended Events). Solid Python language fundamentals (packaging, venv/conda, logging, typing, testing) and common libraries for services and data work (e.g., requests, pandas, FastAPI/Flask where applicable). Understanding of REST API design principles (resource modeling, versioning, idempotency, pagination) and API documentation standards (OpenAPI/Swagger). Proficiency with Postman collections/environments, pre‑request/test scripts, Newman CLI, and CI integration for automated API regression testing. Transportation and logistics domain concepts: order lifecycle, routing & planning, tendering, appointment scheduling, EDI transaction sets (204/210/214/990/997), shipment status events, freight audit & pay. Integration patterns for TMS↔WMS/ERP (files, APIs, message queues), data validation, and operational monitoring/alerting. Strong computer skills and proficiency with Microsoft Office applications. Expert knowledge of program design, coding, testing, and documentation. Skills/Abilities: Excellent written and verbal communication; strong customer focus; effective with geographically dispersed teams. Ability to manage competing priorities and deliver within agreed timelines. Analytical and conceptual skills to define technical needs and solve complex problems. Hands‑on debugging and performance tuning across application, database, and integration layers. Creation of high‑quality technical artifacts: ERDs, sequence/flow diagrams, API specs, runbooks, and test plans. Familiarity with source control (Git), CI/CD practices, and environment promotion. PHYSICAL ENVIRONMENT / DEMANDS: Some travel may be required. Most work is performed in a temperature‑controlled office environment. Incumbent may sit for long periods of time at desk or computer terminal. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday. Stooping, bending, twisting, and reaching may be required in completion of job duties. The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties, and skills required of personnel so classified may vary within each department and/or location. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor. Compensation: UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws. Benefits: For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details. Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements. UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Microsoft SQL Server
Python development
REST API design
Verified Source
Posted 10 days ago
UNFI

Finance Operational Analyst - Remote

UNFIAnywhereFull-time
View Job
Compensation$40K - 70K a year

Support financial planning, analysis, and reporting to aid business decision-making, including budgeting, forecasting, and variance analysis. | Bachelor's degree in finance or related field, 0-2 years of FP&A experience, proficiency in MS Office, strong analytical skills, and good business acumen. | This a Full Remote job, the offer is available from: Kentucky (USA) Job Overview: The Finance Operational Analyst is responsible for providing financial support for critical areas and time-bound processes such as the annual budget, periodic forecasts and the month-end close cycle. Assists in the preparation of various financial activities including data gathering, trending, modeling, forecasting, planning and reporting. Collects information from various areas across the company to assist in the building of models to provide insight to underlying business dynamics. What does it mean to be part of our Finance/Accounting Team? A role on our Finance and Accounting team involves helping UNFI maintain and grow its financial health as we continue to transform and scale. We need to ensure that our financial analysis and statements revolve around constant communication with our partners within the organization as well as outside to provide the most current statistics for our business health. By being attentive to details, trends, and inefficiencies, and communicating with our teams, you’ll be key to our success and continued growth as North America’s premier grocery wholesaler. Job Responsibilities: • Facilitates review of large customer deals; leads discussions with senior-level leaders and provides clear and timely communication of outcomes • Responsible for validation of customer proposals for accuracy and completeness • Coordinates and secures all necessary executive level approvals in accordance with organizational governance standards • Compiles and prepares accurate and timely reports and business-related analyses. Able to convey information in a meaningful way utilizing tables, graphs and charts. • Develops and prepares various analytical and statistical reports in support of the business activities. • Provides support to the annual budgeting and periodic forecasting of the assigned business area including variance analysis and sensitivity testing. • Partners with other departments in the preparation of analyses and to identify improvement opportunities that can provide positive results to the bottom line. • Supports functional and cross functional projects and implements process improvements within functional area. • Able to articulate impact of analysis, modeling, business decision support on key financial measures (i.e. Gross Profit, Operating Margin, DOH, DSO, etc.). • Acts as an informed team member providing analysis of information and some project direction input. • Performs other duties as assigned Job Requirements: Education/ Certifications: • Bachelor’s degree in finance, Accounting or related field. Experience: • 0-2 years FP&A experience required. Knowledge/Skills/ Abilities: • Solid oral and written forms with ability to express ideas and ask relevant questions. Active listening. Able to listen closely and ask pertinent questions so the speaker knows the message is being understood. • Novice to Intermediate proficiency in Microsoft Office applications including Excel, PowerPoint, Word, Access and related software applications. • Ability to be a team member and demonstrate skills to contribute to team dynamics. • Capability to work independently when needed. • Outstanding analytical skills (numerical, verbal). • Strong Strategic Planning, Financial and Operations / Business Background. Not purely financial background required. • Strong business acumen. • Good judgment is required for this position as there may be times when direct supervision may not be immediately available Work Environment: Remote Role: • This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager. Travel (minor): • This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons. Physical Environment/Demands: Office Roles: • Most work is performed in a temperature-controlled office environment. • Incumbent may sit for long periods of time at a desk or computer terminal. • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. • Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday. • Stooping, bending, twisting, and reaching may be required in the completion of job duties. About UNFI: We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI Benefits: Competitive 401k, Flexible PTO plan, Remote, Health benefits – first of the month following 30 days of employment, mentorship program/developmental opportunities, other benefits applicable to specific role. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor. Compensation: UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws. Benefits: For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details. Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements. UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. This offer from "UNFI" has been enriched by Jobgether.com and got a 72% flex score.

Financial Analysis
Forecasting & Budgeting
Data Modeling
Verified Source
Posted about 1 month ago
UNFI

Customer Operations Specialist - Remote

UNFIAnywhereFull-time
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Compensation$70K - 90K a year

Coordinate with account managers and support teams to resolve customer issues, manage case tracking, handle complaints, and proactively communicate with customers and leadership. | Requires 2-year degree or equivalent, 4-6 years retail/supply chain experience, strong communication, analytical skills, and ability to manage multiple stakeholders remotely. | The Customer Operations Specialist divides time between solving issues, coordinating with specialized support teams, and communicating with Account Managers and customers. They coordinate support for service / quality issues, pricing discrepancies, and other misc. support problems to provide customers with excellent support and timely resolution. The Customer Ops Specialists work with relevant teams to support common issues (e.g., price changes, new item creation) and facilitate communication of status through case mgmt. in MyBiz. In addition, this role follows up on delayed, incorrect, or shorted purchase orders (POs) while handling complaints and ensure timely resolution with adequate communication. What does it mean to be part of our Customer Experience team? Being in customer experience involves understanding and managing the interactions between UNFI and our customers throughout the entire journey. Whether it’s small or large retail grocery stores, our team ensures they’re getting the best possible service and support so we can deliver better together. Our customer experience team strives to make our customers stronger and help transform the future of food. Job Responsibilities: Partnership & Coordination with Account Managers- 40% • Conduct weekly pulse check: Align with AM on key priorities and outstanding issues at beginning of the week to plan time allocation. • Prioritize time & evaluate support inquiries: Identify top priority tasks, managing customer expectations and AM input, to best allocate time to important issues, evaluating based on urgency of issue, impact to account, and alignment with strategic priorities. • Update on resolution status: Keep AM informed of issue status and resolution processes, leveraging case management tools in MyBiz. • Discuss root causes: Intermittently connect with AM to identify consistent or complex problems to inform long-term issue solving. Issue Resolution - 30% • Evaluate customer inquiries: Assess and prioritize customer inquiries to provide swift and accurate resolutions. • Input issues into MyBiz: Update case management In MyBiz to ensure accurate recording and tracking of issues. • Handle simple customer complaints: Efficiently address and resolve simple customer complaints to maintain high satisfaction levels. • Support order & quality issues: Follow up on delayed or incorrect POs and address any product quality issues to ensure timely and accurate deliveries. Operational Coordination - 20% • Coordinate with specialized support teams: Work closely with relevant teams (e.g, Merch, A/R, Analytics) and other departments to manager specialized tasks (e.g, pricing changes, new item creation) to facilitate seamless operations. • Prioritize allocation of issue delegation to manage resources: Allocate issues to misc. teams effectively based on current priorities and operational needs, offloading most important issues to be served first. Deprioritize lower strategic value support inquiries. • Handle communications between AM's, customers, and support teams: Ensure effective communication across departments to support order management and issue resolution, serving as centralized resource using CRM system and effective communications. Proactive Outreach -10% • Reach out to customers: Proactively engage with customers to gather insights and ensure their needs are being met. • Communicate with sales leadership: Maintain proactive lines of communication with leadership to inform long-term decision-making and strategic planning, aligning overall business strategy with support capabilities. • Enhance strategy on difficult issues to resolve: Create and implement strategies to enhance customer support and streamline operations, leveraging successes and pain points in current processes for improvement. • Integrate feedback: Gather feedback from leadership, customers, and AM's to incorporate into process improvements and strategy. Job Requirements/Education/ Certifications: • 2-year degree or equivalent experience • 4-6 years retail and/or supply chain experience with solid understanding of sales, operations and systems. Knowledge/Skills/ Abilities: • Excellent communication and interpersonal skills. • Strong analytical skills to identify and resolve issues. • Effective teamwork with cross-functional teams. • Deep understanding of UNFI teams, systems, and key process to resolve issues. • Ability to document issues and status within reasonable time frame. • Solid skills to manage multiple stakeholders through resolution phase. • Good judgment is required for this position as there may be times when direct supervision may not be immediately available. Work Environment: Remote This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Customer Service
CRM (HubSpot, Trello)
Communication
Issue Resolution
Cross-functional Teamwork
Process Development
Project Management
Verified Source
Posted 4 months ago
UNFI

Sr. Manager, External Communications

UNFIAnywhereFull-time
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Compensation$100K - 140K a year

Develop and implement external communications strategies for the Cub brand, manage media relationships, create messaging and PR materials, and provide rapid response to retail-related issues. | 8+ years in public relations or corporate communications, strong written/verbal skills, media relationship building, crisis management, strategic mindset, and proficiency with media monitoring tools. | • Preference to candidates within the Twin Cities area of MN. Job Overview: The Senior Manager, External Communications plays an important role in shaping public perceptions of UNFI’s retail business segment, with a focus on the Cub brand in Minnesota. As a trusted advisor and strategic partner, this individual collaborates closely with the retail leadership team and key stakeholders to develop both proactive and reactive communications strategies to promote and protect the Cub brand. This includes partnering with the Retail Marketing team on strategic PR initiatives to drive positive media coverage for the Cub brand and working closely with the Retail Operations team to develop appropriate response strategies to periodic store-level or labor-related issues. Reporting to UNFI’s Director of External Communications, this individual will also contribute to UNFI’s broader integrated communications strategy, uniting the company’s retail growth story with its broader external narrative and customer value proposition Job Responsibilities: • Cub External Communications Strategy: Develop and implement strategic 360 communication plans to support UNFI’s Retail business segment and help drive the growth of the Cub brand in Minnesota. • Media Outreach & Management: Build and cultivate productive relationships with key media in the Twin Cities, as well as UNFI’s broader grocery industry trades, to foster improved quality of news coverage over time. • Story-mining & Message Development: Create high-quality communication materials to tell the Cub brand’s evolution and growth story, including key messages, press releases, media statements, spokesperson talking points, FAQs, UNFI newsroom stories, and other resources as need. Recommend appropriate communications tactics based on audience to ensure delivery of timely and relevant information. • Measurement and Feedback: Identify key performance indicators (KPIs) to assess communication effectiveness with target media channels and other brand touchpoints. Track and analyze media sentiment and use data to inform senior management on key opportunities and threats. • Rapid Response: Develop and manage a bank of pre-approved responses to potential Retail-related issues and crises; activate these messages as needed with media and stakeholders in response to real-time issues. • Performs other duties as assigned. Education/ Certifications: • Bachelor’s degree in Communications, Public Relations, Organizational Development, Change Management, or related field (master’s degree preferred). Experience: • 8+ years of experience in public relations, media relations and/or corporate communications, preferably in a complex, matrixed organization. Knowledge/Skills/ Abilities: • Exceptional written and verbal communication skills, with the ability to simplify complex information. • High level of creativity, with a knack for driving impactful PR campaigns and cutting through the clutter with news media. • Track record of building mutually beneficial media relationships; confidence speaking with media regularly. • Ability to maintain calm under pressure and provide sound counsel to senior leaders in times of crisis. • Proven ability to influence and build trust with stakeholders at all levels of the organization. • Proficiency in Microsoft Office suite and experience with media monitoring and tracking platforms such as Meltwater • Ability to meet tight deadlines and manage multiple projects simultaneously in a fast-paced environment. • Strategic mindset and comfortable working with ambiguity. • Good judgment is required for this position as there may be times when direct supervision may not be immediately available. Work Environment: Remote Role: • This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager. Travel (minor): • This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons. Physical Environment/Demands: Office Roles: • Most work is performed in a temperature-controlled office environment. • Incumbent may sit for long periods of time at a desk or computer terminal. • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. • Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday. • Stooping, bending, twisting, and reaching may be required in the completion of job duties. About UNFI: We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI Benefits: Competitive 401k, Flexible PTO, Remote, Health benefits – first of the month following 30 days of employment, mentorship program/developmental opportunities.

Strategic Communications
Media Relations
Crisis Communications
Public Relations Campaigns
Stakeholder Engagement
Message Development
Microsoft Office
Media Monitoring (Meltwater)
Verified Source
Posted 5 months ago
UNFI

IT Business Analyst II-Customer Experience

UNFIAnywhereFull-time
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Compensation$70K - 100K a year

Bridge IT and business by analyzing processes, gathering requirements, and delivering data-driven recommendations and documentation to stakeholders. | 3-6 years IT experience with skills in process modeling, data analytics, technical documentation, and collaboration with dispersed teams. | Job Overview: The IT Business Analyst II-Customer Experience is responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders for their assign support team or function. IT Business Analyst II enables change in the organization by comprehending business problems and providing product or service solutions that will maximize its value to its stakeholders. This level may support a team or function of larger strategic direction or increase from one product/service. What does it mean to be part of the Information Technology Team? A role in Information Technology at UNFI involves being a part of the transformation of food for all through many innovative technology products such as myUNFI, our customer ordering platform or our warehouse management systems that optimize service. You will have an opportunity to be a part of the technology journey to transform food for all through collaboration and building solutions across teams that directly contribute to our OneUNFI strategy. Roles include network automation, infrastructure unification and modernization, data services and analytics, and digital offering. Job Responsibilities: • Engages with business leaders, end users and other IT teams to understand how data-driven changes to process, products, services, software and hardware can improve efficiencies and add value • Evaluates business requirements against system capabilities by reviewing application configuration capabilities and technical requirements, using data flow modeling, fu • Influences and articulates to business leaders and end users what is technologically feasible and financially and functionally reasonable • Creates and maintains business and technical documentation for IT and end users, such as data models, business processes, test plans, technical design documents • Manages the application change life cycle through documentation and determining prioritization • Translates business needs into detailed specifications for the develop and technical teams • Facilitates discussions on product and/ services recommendations to leaders and business stakeholders Presents end user requirements, functional specifications, technical specifications and process flow diagrams to technical teams and other stakeholders Job Requirements: Education/Certification: • Bachelor’s degree in computer science or related discipline or a combination of relevant IT experience and education Experience: • 3-6 years’ experience relevant IT experience • 3 -6 years’ experience working with process flow diagrams, data models, test plans, technical design documents, and business process documentation • 3-6 years’ experience working in software, networks, databases or other technology • Experience working with geographically dispersed teams • Experience with Retail Supply Chain preferred • Experience with Jira Boards preferred Knowledge/Skills/Abilities: • Knowledge of assigned specific software system or application • Knowledge of Data Analytics and the ability to create data models • Knowledge of Change Management principles preferred • Technical writing and requirements skills • Organizational and Facilitation skills • Interpersonal and consultation skills • Critical thinking skills • Ability to work independently and break down and organize assigned work into workable tasks • Ability to learn new systems, concepts and procedures • Communication skills written and verbal • Customer Focus and Interpersonal Skills • Ability to collaborate across teams and work in a remote environment • Good judgment is required for this position as there may be times when direct supervision may not be immediately available. Benefits: • Competitive 401k, Flexible PTO, Remote, Health benefits – first of the month following 30 days of employment, mentorship program/developmental opportunities. Work Environment: Remote Role: • This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager. Travel (minor): • This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons. About UNFI: We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI • Schedule: Full-time UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Data analytics
Process flow diagrams
Business process documentation
Technical writing
Change management
Jira
Retail supply chain knowledge
Verified Source
Posted 5 months ago
UNFI

SAP Solutions Architect-Procure to Pay (Remote)

UNFIAnywhereFull-time
View Job
Compensation$120K - 180K a year

Lead design and implementation of SAP P2P solutions, collaborate with business and finance teams, oversee project deployment, and ensure compliance with controls and regulations. | 7+ years SAP Finance experience with 2+ years in SAP Solutions Architecture, SAP certifications preferred, expertise in SAP P2P modules and integration, and strong communication and analytical skills. | Job Overview: The IT SAP Solutions Architect - Procure to Pay (P2P) is responsible for leading technical designing, implementing and optimizing SAP solutions that support the procure to pay process. This role ensures that SAP systems align with business goals, streamline procurement operations, and integrate seamlessly with finance and supply chain functions. Job Responsibilities: • Leads the design and architecture design of SAP P2P solutions, including material management, supplier relationship management, Ariba and Manhattan. • Collaborates with Business Process Owners and Finance stakeholders to understand business requirements and translates them into SAP solutions • Defines and integrates other SAP modules and third party-systems as applicable • Oversee end-to-end implementation of SAP P2P projects, including blueprinting, testing, deployment, and post-go-live support • Ensures compliance with internal controls and regulatory requirements and consults with process stakeholders to ensure compliance • Provides consultation to other technology teams and business teams ensuring solutions comply with internal controls, audit requirements, and industry regulations • Identifies opportunities to optimize procurement workflows and reduce costs through automation and analytics. • Stays current with SAP innovations (e.g., S/4HANA, Fiori, Ariba) and recommend upgrades or enhancements. Job Requirements: Education/Certification: • Bachelor's degree in information systems, Finance or related fields • SAP Certifications such as System Administration, Finance, or Architecture preferred Experience: • 7+ years of experience in SAP Finance with at least 2 years in Solutions Architecture or lead technical role in SAP P2P implementation • Proven experience in designing and implementing large SAP projects in large-scale enterprise environments • Experience in deployment in complex on-premise and hybrid environment • Experience in supply chain industry a plus Knowledge/Skills/Abilities: • Deep understanding of SAP Material Management, Ariba and integration with FI/CO • Proficiency in SAP Fiori apps related to procurement • Familiar with middleware and integration tools • Presentation skills that demonstrate the ability to communicate effectively regardless of audience • Strong analytical and problem-solving skills • Interpersonal skills that demonstrate relationship building and collaboration • Good judgment is required for this position as there may be times when direct supervision may not be immediately available. Benefits: • Competitive 401k, Flexible PTO, Remote, Health benefits - first of the month following 30 days of employment, mentorship program/developmental opportunities. Work Environment: Remote Role: • This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager. Travel (minor): This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons. About UNFI: We are North America's premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI #LI-Remote

SAP Material Management
SAP Ariba
SAP Fiori
SAP Finance
SAP Solutions Architecture
Middleware and Integration Tools
Verified Source
Posted 6 months ago

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