10 open positions available
Manage complex clinical research projects at the interface of clinical care and research, ensuring milestones are met and stakeholder collaboration is maintained. | Minimum of 5-7 years of project/study management experience in a research setting, with knowledge of molecular biology, biobank management, and strong organizational skills. | Overview Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington. With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality. At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. The Precision Oncology Project Manager II (PM) will be responsible for the planning, design, development, and execution of key projects as part of the Precision Oncology Program at Fred Hutchinson Cancer Center. Projects will have a specific focus on strategies for targeting individualized features of patients and environments to optimize treatment outcomes for patients with cancer. Key areas of interest include implementing infrastructure for the standardized and systematic collection of biospecimens for research pertaining to cancer prevention, detection and treatment. Additional projects involve streamlining clinical documentation, providing resources and support for advancing molecular profiling strategies, and improving access to high-quality biospecimens for cancer related research. Responsible for managing large, complex projects. The initial project will involve organizing and implementing biospecimen collections in the context of clinical care for cancer and related diseases. The work will entail coordinating research consenting at the clinical care interface, laboratory biospecimen collection workflows, biobanking, and sample distribution for research. The PM will also develop and manage internal and external stakeholder collaborations across departments and project workgroups to ensure project milestones and deliverables are met in an efficient manner. At Fred Hutchinson Cancer Center, all employees are expected to demonstrate commitment to our values of collaboration, compassion, determination, excellence, innovation, integrity, and respect. This is a fully on-site role located in Seattle/WA. Remote or hybrid work is not available for this position. Responsibilities • Oversee the intake and implementation of complex projects at the interface of clinical cancer care and clinical/translational research. Identify critical path activities and coordinate with responsible parties to ensure deliverables are achieved. • Set project goals and timetables, ensuring that all research and administrative activities are completed. • Coordinate with internal and external stakeholders to determine prioritization of competing activities and build and maintain strong working relationships with investigators, project sponsors, leadership, research administration, administrative departments and peers. • Serve as project liaison, representing the project/study to other Center departments, funding sources, affiliated individuals or institutions, and outside organizations. Give presentations as necessary. • Plan and attend committee meetings, monitor activities to ensure objectives have been met within designated time frame, and coordinate follow-up activities. • Develop, interpret and administer project/study policies according to protocol, IRB, grant/contract and Center specifications. • Other duties as assigned. SCOPE OF RESPONSIBILITY: • Level of autonomy: Responsible for leading clinical research projects to develop optimized/precision approaches for preventing and treating human cancers. Responsible for independently managing all aspects of project operation. Independent judgment will be used in interpreting and applying project protocol and in supervising staff. Qualifications MINIMUM QUALIFICATIONS: • Bachelor’s degree in related field (biochemistry, molecular biology, genetics, biology, immunology or equivalent) or equivalent experience required. • Minimum of five years post-master’s or seven years post-bachelors related project/study management experience in a research setting. • Experience with planning and implementing basic and translational scientific projects. • Experience in managing/conducting a multiple project portfolio. • Strong supervisory skills and budgeting experience. • Grant and contract experience. • Knowledge of project management methodologies and tools. • Excellent written and verbal communication skills. • Highly effective team player and excellent communicator with an ability to interact with and influence internal and external stakeholders and work with scientists, patients, and executives with diverse information needs and communications preferences. • Strong organizational and problem-solving skills. • Advanced meeting organization and facilitation skills. PREFERRED QUALIFICATIONS: • Master’s or higher-level degree in related field (molecular biology or clinical studies involving oncology) desired. • Project management certification. • Experience working with clinical biospecimens, or managing a biobank/biospecimen repository, and a strong understanding of molecular biology and genetics. • Experience working with or managing a biobank/biospecimen repository. • Understanding of molecular biology and genetics. • Ability to identify and take advantage of new opportunities, best practices and potential partnerships, taking into consideration scientific, academic, clinical, and industry-oriented objectives and key stakeholders’ expectations. The annual base salary range for this position is from $88,712 to $133,058, and pay offered will be based on experience and qualifications.This position is not eligible for H-1B sponsorship at this time.Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), and paid parental leave (up to 4 weeks). Additional Information We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.
Leading contact center operations to ensure high-quality patient service and operational efficiency. | Supervisory experience in customer service or healthcare settings, proficiency with management reports and healthcare systems, and a high school diploma. | Where You’ll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. Job Summary and Responsibilities As the Patient Services Supervisor, Contact Center, you will lead and manage all operational aspects of the contact center(s), ensuring high-quality, patient-centric care aligned with Dignity Health's values. This role involves providing strong leadership to maximize service delivery effectiveness and financial performance, while fostering a culture of "humankindness" among staff. Key responsibilities include: driving team results and process improvements, handling escalations from Patient Service Representatives (PSRs), and increasing staff capabilities. The supervisor will collaborate with care center and provider leadership to maintain a patient-focused environment, resolve operational and financial issues, and participate in initiatives to continually improve contact center operations. The role also involves analyzing program goals and service delivery trends to make accurate projections for resource needs, and using performance metrics to monitor and improve census, operational, financial, and patient satisfaction outcomes. The supervisor is expected to take ownership of performance and implement actions to meet established standards. • **This is primarily a work-from-home position for California residents, with occasional onsite work required. Travel to various locations throughout the US will also be expected. Job Requirements Minimum Qualifications: - Minimum of 1 year of lead or supervisory experience in a fast-paced, customer service focused contact center or equivalent experience.- High school diploma or GED- Demonstrated ability to effectively supervise productive, engaged teams and work with providers.- Knowledge of or ability to learn management reports.- Knowledge of computers, systems and software, including word processing, spreadsheet, data base, clinical information systems, electronic medical records, billing systems, and other application packages.- Health insurance knowledge of HMO, PPO and capitated risk plan contracts as they relate to providers and practices. Preferred Qualifications: - Bachelors degree preferred.- 2 years experience as supervisor or management level in a patient-focused and service/provider healthcare environment preferred.
Manage and improve enterprise marketing websites and apps, ensuring quality user experience, governance, content coordination, and collaboration with multiple stakeholders. | Bachelor’s degree with 6+ years managing enterprise marketing websites and 8+ years working with Adobe Experience Manager, plus experience coordinating cross-functional teams. | Where You’ll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Job Summary and Responsibilities This is a remote position. The System Manager Marketing, Web and Digital Experience, supports the performance, operations and continuous improvement of CommonSpirit Health’s consumer-facing marketing websites, apps and other consumer-facing digital properties. This role supports enterprise digital strategy by managing web and app operations, ensuring user-centered digital experiences and aligning web and app efforts with campaign and content priorities. This position works closely with multiple stakeholders — including marketing, IT, brand, vendors and region and market teams — and plays a key role in web governance, UX implementation and digital content workflows. The manager partners closely with the system’s marketing operations team and web content authoring lead to support coordination across Adobe Experience Manager (AEM) authors, and ensure content publishing processes meet governance standards. Essential Key Job Responsibilities Website operations and performance • Oversee the day-to-day functionality and user experience of the marketing website, ensuring quality, accessibility and mobile responsiveness. • Serve as a liaison with IT and vendors to manage ongoing platform updates, technical fixes and performance enhancements. • Support the implementation of personalization features, modular content and dynamic components in coordination with Martech and IT teams. Web governance and request triage • Partner with the marketing operations team to triage and prioritize incoming web requests from across the organization. • Ensure alignment with established digital governance processes and maintain oversight of workflow standards, approvals and publishing timelines. • Help evolve governance models in response to emerging digital needs, compliance requirements and organizational priorities. Content coordination and collaboration • Work closely with AEM authoring to support enterprise-wide publishing efforts and ensure coordination across distributed content teams. • Provide operational support for campaign-related content and service line landing pages, ensuring brand and UX consistency. • Contribute to the development of documentation, training materials and authoring best practices. User experience and digital enhancements • Collaborate with UX and digital product teams to implement user-centered design enhancements across digital properties. • Advocate for accessibility and inclusion in all aspects of web and app experiences, ensuring compliance with WCAG standards. • Monitor site navigation, layout, and component usage to improve usability and engagement. Cross-functional collaboration • Partner with Martech, analytics and automation teams to ensure cohesive integration of web components with campaigns and consumer journeys. • Coordinate with marketing, brand and service line leaders to support enterprise initiatives and content strategy. • Stay current with web experience trends, platform capabilities and the impact of AI on consumer expectations and digital operations. Job Requirements Required Education and Experience • Bachelor’s degree in marketing, digital communications, web design or a related field • Minimum of 6 years of experience managing enterprise-level marketing websites • Minimum of 8 years of experience working within a content management system, preferably Adobe Experience Manager • Experience coordinating with cross-functional teams, including content, marketing operations and IT
Design, implement, and evaluate leadership development programs to build leadership capability aligned with organizational objectives. | Bachelor's degree required, master's preferred; 5+ years in relevant leadership development or learning roles; coaching and instructional design skills preferred. | Where You’ll Work At the heart of CommonSpirit Health's ministry are the national office departments that provide the foundational support, resources, and expertise that empower local communities to focus on what they do best—caring for patients. Our teams bring together expertise in clinical excellence, operations, finance, human resources, legal, supply chain, technology, and mission integration. Guided by our faith-based values, the national office fosters consistency, alignment, and innovation across CommonSpirit. By centralizing expertise and leveraging economies of scale, we enable each location to operate efficiently while maintaining flexibility to address unique local community needs. From advancing digital solutions to driving health equity, these departments extend the healing presence of humankindness everywhere we serve. Job Summary and Responsibilities Job Summary / PurposeThe Program Manager is responsible for the design, implementation and evaluation of learning and leadership development strategies, initiatives and programs, to build leadership capability within the organization. Essential Key Job Responsibilities Program Design and Development Assess and identify learning and development needs and solutions for specific executive or leadership roles. Design leadership development programs; develop program curriculum, content, tools and processes to build leadership capability in alignment with organizational business objectives Research and recommend leadership development best practices, instructional resources and technologies to support teaching and learning. Program Delivery and EvaluationDeliver best in class learning and leadership development experiences aligned with best practices to drive successful learning experiences.Manage specific program development and deployment. Work collaboratively with business leaders HR partners and TLC VP of Delivery to ensure program effectiveness. Identify, evaluate and leverage various program development and delivery methods to achieve learning Monitor and regularly assess the quality and effectiveness of training/program delivery, and provide coaching and feedback to ensure consistent effective performance. Identify and implement support systems to ensure that knowledge and skills are truly embedded and employed as a result of development activity.Measure program effectiveness by reviewing quantitative and qualitative data and comparing results against expected performance objectives Stakeholder and business engagementInfluence and engage leaders and other key stakeholders to actively participate in program development and facilitation.Work collaboratively with the Director of Learning and Leadership Development, VP of Learning, to identify and develop leaders and subject matter experts to deliver training. Ensure effective utilization of resources (materials, budgets, vendors, and people). Strong knowledge and experience in learning strategies and practices, leadership development, curriculum design, coaching methods and approaches. Strong verbal and, written communication skills, excellent presentation skillsAbility to multi-task. Strong critical thinking skills. Ability to effectively coach, develop and lead other Job Requirements Minimum Qualifications Required Education and Experience Bachelor’s degree required. Master’s Preferred in Education, Leadership Development, OD Development, IOPsych, or similar Required Licensure and Certificationsnone required. Preferred: Coaching certification, instructional design, facilitation, etc Required Minimum Knowledge, Skills, Abilities and Training5+ years of experience in relevant work
Lead and scale IT foundational technology and shared services teams, drive program delivery and innovation, oversee solution architecture, and ensure alignment of technology with business objectives in a healthcare setting. | Bachelor’s degree required, 10+ years in technical program management and IT leadership, healthcare IT experience, knowledge of interoperability standards, and experience leading solution architects and program management offices. | Where You’ll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Job Summary and Responsibilities • This is a remote opportunity CommonSpirit Health IT is seeking a highly accomplished, transformative and strategic IT Director Foundational Technology and Central Services to lead a critical function responsible for driving the successful execution of our strategic initiatives and optimizing the performance of key shared service teams. This is a pivotal leadership role that demands a seasoned professional with a proven track record of building, scaling, and leading high-performing teams across diverse technology domains. This role is critical to ensuring the organization's technology is robust, scalable, and aligned with business needs. The ideal candidate will possess a strong technical foundation, exceptional program management acumen, and the ability to effectively bridge the gap between business objectives and IT execution. As a key member of the IT leadership team, you will play a vital role in shaping the future of our technology landscape, ensuring our technology is foundational to our mission, and driving significant business value. This unique role offers the opportunity to blend technical leadership with program management expertise, shaping the future of technology delivery and fostering a culture of innovation and excellence. • Strategic Leadership and Vision: Develop and execute a comprehensive strategy for program delivery and shared services that aligns with the company's overall business objectives. Provide thought leadership and guidance on best practices, emerging technologies, and innovative approaches to program management and integrated service delivery. Champion a technology-first mindset, ensuring that our solutions are built on a solid technical foundation and are scalable, secure, and reliable." • Team Leadership and Development: Lead, mentor, and develop a diverse team of program managers, project managers, business analysts (PM team), solution architects, UX designers, and consumer support specialists. Foster a culture of high performance, accountability, collaboration, and continuous improvement. Actively promote the technical growth of the Solution Architects and other technical, UX, and PM team members, providing opportunities for them to learn new skills and stay at the forefront of technology trends. • Financial Leadership: Understands the organization’s financial processes. Prepares, justifies and administers recommendations for program and portfolio budget. Monitors expenditures and uses cost benefit thinking to (re)set priorities. Thinks long term and short term while managing finance and value creation. • Program & Project Delivery Leadership: Drives the adoption and implementation of program and project management methodologies (Traditional, Agile, Kanban, etc.), ensuring adherence to established standards and methodologies across the organization. Coaches, mentors and takes accountability for the program/project management and implementation teams, sharing knowledge of best practices. Coordinates program/project delivery with Program Managers, Project Managers, Business Analysts, and others in a matrix structure. Develops and implements processes to ensure continuous process improvement of project management practices. • Matrixed and Central Service Leadership: Inspires an agile and high performing team which models the willingness, leadership, and courage to challenge the status quo; fosters creativity and problem solves/acts quickly to activate change, innovation and resilience. Delivers a highly stable, robust environment for CSH which enables our business. Thinks “human first” in operational experiences delivered. Shows discipline of execution and delivery. • Solution Architecture Leadership: Oversee the Consumer Digital and Clinical Enablement Solution Architecture team, ensuring the development of robust, scalable, and innovative solutions that meet the evolving needs of the business. Drive the scaling of the Solution Architecture team to support a diverse portfolio of products, platforms and software solutions. Ensure that the architecture team is aligned with industry best practices and is leveraging modern technologies and design patterns • Technical Expertise and Guidance: Experienced solution integrator. Provide technical advisory and expertise to the team, ensuring that solutions are aligned with industry best practices and emerging technologies. Uses technical experience and program delivery experience to deliver sustainable results, and empower creative thinking. Actively participate in technical design reviews and provide guidance on complex technical challenges • Shared Services Optimization: Drive the optimization and scaling of shared services, such as consumer support and UX design, to maximize utilization and efficiency across the organization. Ensure that these services are integrated across the portfolio, and maximize opportunity to scale and support a positive user experience. • Scale Architecture Board, governance, and guidance of matrixed engineering teams and solutions to ensure proper technical foundation which enables higher technical efficiency and quality for the technology roadmaps; leads team from concepts into actualizing solutions. Champion the adoption of modern architectural principles, such as microservices, cloud-native design, and API-first development. • Cross-Functional Collaboration: Foster strong working relationships with product leaders, engineers, and other key stakeholders across the organization. Facilitate collaboration and communication to ensure the seamless execution of projects and initiatives. Leads by example through strong technical aptitude and a bias towards action, connecting design and solutions to delivery and support. • Operational Accountability: Maintain operational accountability for the delivery managers, including budget management, risk management, and project performance reporting. Provide recommendations for process improvements, and is outcome-focused. • Risk Management: Identify and mitigate risks associated with program delivery and shared services, ensuring that projects are completed on time and within budget. • Performance Measurement and Reporting: Develop and implement with leadership team key performance indicators (KPIs) to measure the effectiveness of program delivery and shared services. Provide regular reports to senior management on progress, risks, and opportunities. • Working Knowledge of Information Systems (software, hardware, network) • Interpersonal Communication/Relationship Management - Exhibits dexterity in the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: has strong ability to build solid relationships with everyone they interact with. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. Job Requirements • Bachelor’s degree in Business Administration, Information Technology, Education, Management, or related field Required. • Masters Preferred. • 10+ years Technical Program Management experience required; with a strong understanding of software development methodologies and cloud technologies Required. • 10+ years Information Technology Leadership Experience Required. • 10+ years in senior people management position Required. • 7+ years experience in leading Solution Architects Required. • Experience leading or creating a Program or Project Management Office Required. • Demonstrated experience in healthcare IT, digital health platforms, or clinical systems integration Required. • Experience with specific healthcare interoperability standards (FHIR, HL7, SMART on FHIR) Required. • Experience managing a large matrixed teams Preferred. • Project Management Professional (PMP) Preferred. • ITIL Foundation Cert for IT Mgmt (ITILFC) Preferred.
Manage initiatives supporting value based agreement growth, prepare executive materials, collaborate with stakeholders, and support operational readiness for population health programs. | Bachelor's degree, knowledge of value based care and population health, preferred experience with ACOs, Medicare Shared Savings Plan, strong technical skills in analytics tools, and analyst or consulting background. | Where You’ll Work The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first. Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for the employee and their dependents, Health Spending Account (HSA), Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave. One Community. One Mission. One California Job Summary and Responsibilities • **This position is remote. Position Summary: The Program Manager of Value Based Agreement (VBA) Growth will manage a variety of initiatives that support the growth of value based agreements and enable payment transformation across the enterprise. As a national role, the Program Manager will aggregate information about payment models and programs in the system as well as evaluate the competitive landscape across markets. The Program Manager will prepare materials and presentations for diverse audiences that include senior executives to clearly communicate complex business concepts in the area of population health. Working collaboratively with multiple stakeholders, the Program Manager will support Population Health Operations and Integration in delivering priority initiatives focused on operational readiness for strategic growth to include: capability assessments, KPI dashboards, value based agreement design, services gap analyses, and partnership opportunities. Responsibilities may include:- Developing and maintaining a portfolio of programs focused on operational improvements and capability development to support VBA growth- Performing research on operating models to deliver population health in a variety of market environments- Supporting workgroups of the Operations council by facilitating timelines, plans and deliverable completion- Synthesizing multiple inputs to produce materials for executive presentations based on the work across the Operations pillar- Developing key relationships with colleagues across disciplines to collaborate on deliverables- Establishing a best practices repository- Understanding the financial and operational components of Value Based Operations (VBOs) to be able to contribute to improvement efforts- Carrying out special projects within Population Health as assigned by leadership. Job Requirements Minimum Qualifications: - Bachelor’s Degree- Knowledge of value based care and population health. Preferred Qualifications: - Previous experience in an ACO strongly preferred - Previous experience with Medicare Shared Savings Plan (MSSP) and/or ACO REACH strongly preferred - Previous analyst experience strongly preferred - Strong technical skills (Tableau, PowerBI, Quest Analytics, Innovaccer) strongly preferred - Consulting experience a plus #LI-DH
Lead financial and operational analytics, develop and implement care model standards, collaborate with leaders to ensure operational excellence in virtual care, and support risk mitigation initiatives. | Master’s degree in business, finance, or healthcare discipline, 7+ years of related experience including 3+ years in consulting or business development. | Overview At the heart of CommonSpirit Health's ministry are the national office departments that provide the foundational support, resources, and expertise that empower local communities to focus on what they do best—caring for patients. Our teams bring together expertise in clinical excellence, operations, finance, human resources, legal, supply chain, technology, and mission integration. Guided by our faith-based values, the national office fosters consistency, alignment, and innovation across CommonSpirit. By centralizing expertise and leveraging economies of scale, we enable each location to operate efficiently while maintaining flexibility to address unique local community needs. From advancing digital solutions to driving health equity, these departments extend the healing presence of humankindness everywhere we serve. Responsibilities This is a remote position. The System Director role is the primary conduit to developing, monitoring, analyzing and reporting finances and data for care models and the VIC units. This role is focused on financial clinical modeling and heathcare specific data, staffing, productivity, and analytics. The System Director of Virtually Integrated Care (VIC) Clinical Operations Excellence is responsible for defining, planning, developing, implementing and evaluating process and project initiatives to achieve clinical and operational efficiencies in collaboration with local, regional and national Virtually Integrated CareSM programs. The role requires a change agent and self-directed leader, with a passion for energizing nursing, service lines and consulting services. Responsible for the ongoing design and roll-out of innovative care models staffing and productivity standards in support of nursing and other ancillary services. Oversees implementation and maintenance of system, regional and market standards for operational excellence in virtual care across the continuum. Collaborates with the National, Regional, and Local leaders to ensure strategies are developed that meet organizational goals. Essential Function • Performs complex data analytics, modeling, and forecasting activities in support of operational, business and financial planning and development; prepares recurring and special aggregated data reports and related decision support tools by obtaining/manipulating electronic and abstracted data from automated and/or manual systems. • Collaborates with leaders responsible for centralized services (e.g. Home Health, Living Communities, Physician Enterprise, etc) to develop and implement an integrated, standard approach to operational excellence across the Market’s care continuum. • Demonstrate the ability to translate strategic objectives into operational performance, aligning clinical, operational and financial goals. • Develops and implements processes and formats which support data collection, aggregation, analysis, and action planning. Assures data is managed appropriately and disseminated to appropriate leadership staff. • Participates in the national office and the regional initiatives and programs to mitigate risks in the VIC locations which have been identified at other healthcare facilities, resulting in reduced costs, a decrease in adverse patient events/outcomes and ultimately safer patient practices and care. Qualifications Required Education and Experience • Masters of Business Administration or Finance or other healthcare related discipline • Minimum of 7 years of directly related experience • Minimum 3 years of consulting or business development experience #LI-CSH
Manage system-wide healthcare facility design and construction projects, coordinate cross-functional teams, oversee budgets and schedules, and ensure alignment with organizational strategies and brand standards. | Bachelor’s degree or equivalent experience, PMP or PgMP certification preferred, strong leadership and communication skills, knowledge of healthcare construction project phasing, budgeting, and ability to read blueprints. | Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Responsibilities Partner with System Project Managers, Operations, Administration, Hospital and Physician Enterprise partners in design, development and implementation of new ambulatory and acute facilities, and facility space planning in conjunction with project scope, budget and organizational strategy. Under the direction of National Real Estate Services (NRES) management, responsible for managing system-wide cross functional project teams in successful implementation of Design Guidelines and transition of new CommonSpirit Health (CSH) healthcare facilities and spaces from construction to operations to improve the delivery of health care services within assigned area(s) of responsibility. This position is directly responsible for ensuring projects adopt and implement CSH brand concepts and align with the preferred work flow, processes & procedures of hospital and clinic operations, and Physician Enterprise. In collaboration with System Program managers, facilitate capital project planning; design and construction related activities, budgeting and forecasting with primary focus associated to FF&E; ensures effective utilization of Preferred Provider Network; facilitates effective utilization of Project Delivery Model (PDM), design guidelines and tools; provides communication support; assists in preparing project scope/budgets and monitors control of project expenses. This position has direct responsibility to provide implementation support to system wide healthcare professionals on all ambulatory and acute projects. Develops and implements strategic initiatives to improve the delivery of health care services within assigned area(s) of responsibility. Ensures effective communication within NRES senior management on important issues, concerns, problems or anticipated problems that might impact system, group, facility and/or NRES performance and outcomes.Maintains continuity among area, and local work teams by assuring documentation and communication of actions, issues, irregularities, and changing needs.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.Contributes to team effort by promoting the NRES organization and the CommonSpirit Health PDM.Provides primary and secondary project management responsibilities in accordance with the PDM project services responsibility matrix.Manages project Implementation team performance in support of Program Managers; manage activities and/or functions of assigned staff, appropriately delegates work to ensure established deadlines are met including project milestones, go-live, post-go live and project close out. Manages training and onboarding of new staff to ensure comprehension, efficiency and timeliness of assignments, projects and tasks. Responsible for instilling and maintaining a collaborative, professional and cohesive work environment for all team members. Collaborate with Program Manager and operational managers and ensure effective coordination during design and procurement planning. Ensure planning and procurement tasks remain on schedule and that issues are escalated and resolved to meet successful project delivery. Manage vendor schedules and move-in activities in collaboration with construction schedule requirements and operational needs. Collaborate with CSH Supply & Service Resource Management (SSRM) in the development and execution of cost savings initiatives, identifying GPO gaps, negotiation of contractual terms and conditions and solicitation of RFP initiatives to maximize partnerships and maintain quality and standardization. Identify and evaluate supplier opportunities based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history. Manage relocation projects and existing site renovation and remodels as directed by (NRES) management and System Program Managers. Experience in training/onboarding new staff to work efficiently and independently to successfully support system/department needs. Experience in facilitating project planning and design related meetings, presentations and updates.Experience in facilitating multidisciplinary user groups to ensure adequate exchange of information for all phases of project planning, design and implementation.Knowledge in equipment planning processes with the ability to direct and monitor equipment planning activities and assure effective coordination with design processes.Experience confronting project team performance and conformance issues as well as giving rewards and recognition. Can deliver difficult feedback to the most resistant and defensive participants by constructively focusing on improvement.Strong project management background. Proven track record of delivering on healthcare projects. Experience overseeing all aspects of the project, including planning, design and budgets.Successfully manages project team members to achieve project goals. Excellent people management skills including resolving conflict, coaching and developing others, promoting teamwork, and performance management.Displays self-confidence and inspires confidence in others.Handles ambiguity, manages risk, and uses contingency plans to face uncertainty and adapt to change.Good problem-solver. Sorts through complex issues and conducts comparative analysis of multiple solutions.Thinks globally, takes a broad view of the corporation’s business and its opportunities. Develops long-term strategies for success. Promotes and supports NRES programs, activities and models.Makes effective decisions with limited time and information. Determines decision making criteria based on priorities.Coordinates information and activities among groups with differing agendas, across multi-functional areas. Demonstrates experience with process reengineering techniques/tools such as process flowcharts, cause-and-effect diagrams, and control charts. Qualifications Bachelor’s degree in Construction, Architecture, Health Management, Business, Nursing, or similar required, or an equivalent combination of education and/or 10 yrs. experience. Masters’ Degree preferred. PgMP (Program Management Professional) or PMP (Project Management Professional) or any certifications commensurate with degrees noted above. Strong Leadership skills. Strong oral and written communication skills, financial knowledge, advanced analytical skills, dispute resolution, contract administration; submittal review; working knowledge of construction documents; basic scheduling skills Working knowledge of project construction budgets & control. Experience and knowledge of construction project phasing and disruption in a healthcare environment. Ability to read, interpret and work from blueprints, sketches, drawings, and working systems and components
Lead and manage medical equipment planning, acquisition, installation, and budget oversight for hospital construction projects across multiple regions. | Bachelor’s degree or equivalent, 12+ years in medical equipment planning and healthcare construction, proficiency with project management and design software, and preferred BMET certification. | Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Responsibilities The Medical Equipment Manager provides leadership and is responsible for medical equipment delivery and activation for construction projects located in all Regions. This position is responsible for centralized management, including providing a wide array of services for the planning, management of acquisition, coordination, and installation of medical equipment. These services include equipment programming, technology assessment, and budget preparation. This position interfaces with capital project management teams and the hospital operations and clinical leadership for medical equipment planning, coordination, and communication, as appropriate. This position provides oversight to ensure project objectives are being met, ensure financial control of project medical equipment budgets, and ensure resolution of project risks and contingencies. This position reports directly to the System Director - Project Controls, and may supervise internal and/or external Medical Equipment Planners. Responsible for managing the medical equipment planning, design, and acquisition process for all projects.Responsible for oversight of medical equipment project financial objectives such as forecasting requirements, scheduling and monitoring expenditures, analyzing variances and initiating corrective action.Utilize medical equipment planning software to provide current pricing and coordination with GPO programs.Communicate with senior management through periodic meetings with hospital operations and clinical leaders.Participate in facility, division and business development strategic planning processes.Negotiate fees and makes business decisions for project consultants and/or vendors in accordance with CommonSpirit Health policies.Coordinate meetings with MBOs and vendors for final selections and adjustments.Assist in obtaining specifications for medical devices and planning/architectural support as required.Provide estimating support to the markets and design team.Manage the efforts of the internal and external (consulting) medical equipment planning groups, as required.Coordinate with Clinical Engineering as appropriate. Coordinate equipment delivery scheduling.Coordinate with Project Delivery teams. Responsible for oversight of medical equipment project financial objectives to include forecasting requirements, scheduling and monitoring expenditures, analyzing variances and initiating corrective action.Participate in the development, updates and maintenance of the Design Guidelines as pertaining to all medical equipment selections. These actions shall be coordinated with SSRM.Participate with project teams to identify risks and issues, problem solving, contingency planning and implementation of recommendations.Maintains medical equipment resources and relationships by effectively recruiting, selecting, orienting and training employees. Structure dynamic teams that solve problems and focus on adhering to the project budgets and approved business plans. Build a high performing team that combines existing team members, new hires, region/market resources, and 3rd party partners to effectively deliver an industry leading Medical Equipment program across the entire CommonSpirit Health real estate portfolio. Guide the Medical Equipment teams in achieving and improving upon business plan results by leading and facilitating problem identification, problem solving, contingency planning and implementation of solutions. Leads by example, serving as a role model for others in the organization by exhibiting CSH’s core values, while recognizing employee accomplishments, communicating with clarity and focusing on results, and communicating the need for a healthy work-life balance. Qualifications Bachelor’s degree in Business, Construction Management, Engineering, or Architecture and/or equivalent experience required. Master’s preferredSignificant experience (12+ years) in providing leadership and management direction related to medical equipment planning, design and construction for hospital construction projects.Demonstrated success in past major healthcare capital projects. BMET certification preferred. Experience in facilitating senior management and multidisciplinary user groups in medical equipment planning, design and construction related meetings and presentations.Experience in developing conceptual project scope, schedules and budgets.Experience managing medical equipment project construction budgets and controls. Experience in health facility design.Proficient written and verbal communication skills.Proficient management skills resolving conflict, promoting teamwork, coaching and developing others, and promoting performance management. Required: Google Office Suite MS Project, Excel or similarBlue Beam, Adobe Pro, and/or similar Preferred Training: Lean Process ImprovementChange ManagementDesign for Patient Focused CareEvidence Based DesignSustainabilityProject Management Software
Lead workforce benchmarking and productivity initiatives across multiple facilities, develop and implement productivity strategies, and provide analytical support and training to leadership teams. | Bachelor’s degree in Finance or related field, 3+ years of analytics and labor productivity experience in healthcare, Project Management certification, and Six Sigma Green Belt certification. | Overview Baylor St. Luke’s Medical Center is an 881-bed quaternary care academic medical center that is a joint venture between Baylor College of Medicine and CHI St. Luke’s Health. Located in the Texas Medical Center, the hospital is the home of the Texas Heart® Institute, a cardiovascular research and education institution founded in 1962 by Denton A. Cooley, MD. The hospital was the first facility in Texas and the Southwest designated a Magnet® hospital for Nursing Excellence by the American Nurses Credentialing Center, receiving the award five consecutive times. Baylor St. Luke’s also has three community emergency centers offering adult and pediatric care for the Greater Houston area. Responsibilities This position is responsible for leading all aspects of workforce benchmarking and productivity for CommonSpirit Health. A key focus will be on standardizing a region’s labor management based on National guidelines, data integrity, and optimal use of the productivity and benchmarking solutions for each facility. This will be achieved by working closely with local, Regional, and national leadership teams. The focus of this team member is to work with all of the leaders in the designated facilities to strengthen operational knowledge of each facility and to enhance working relationships with leadership. This position will report to the System Director of Performance Improvement. To be considered, you must reside or willing to relocate to one of the following states in order to support our many locations throughout our Region: TX, TN, KY, AR, OH, and GA. Essential Key Job Responsibilities • In support of the System Director of Performance Improvement, partners with the Hospital, Market, or Region VPs of Finance to develop and implement a productivity strategy that supports the Operational Strategy to produce measurable financial improvements. • Participates at assigned Hospital, Market, or Region meetings, to provide information on productivity metrics, areas of opportunity, and most importantly proposed solutions to identified challenges. • Lead process improvement projects related to improving productivity within the Region by working with region, market, and hospital leadership. • Plan, organize, and lead initiatives required for the safe, efficient, and effective operation of departments and programs; including, active participation with other entities, hospitals, leadership, and staff. • Develop performance standards, metrics, and operation procedures within the department that support the division strategy, policies, and procedures. • Create, teach, and implement processes, tools, educational materials that enable department leaders and teams to understand and interpret data and use the tools to improve productivity. • Understand and apply industry best practices, standards, and regulations related to productivity tools, financial analysis, auditing and reporting. • Ability to use MS Office tools and Google Drive (including Excel/Sheet, Word/Docs, PowerPoint/Slides, DataStudio/Looker) and other relevant tools to access/extract data in relational databases and maintain technical expertise. • Ability to understand, present and explain complex financial, clinical, and productivity data in a clear and understandable manner to local, Regional, and National stakeholders. • Provide analytical support for benchmarking, productivity monitoring, tracking and reporting systems. • Ensure timely and accurate benchmarking audits, data submission, report generation and associated manager education regarding report interpretation and improvement opportunity identification. • Provide analytical support, training, and education of benchmarking and productivity systems and reports. • Provide key analysis and evaluation of a Region’s performance to support operational improvement and other performance management efforts. • Partner with local, regional, and national Finance, Accounting and other teams on labor budget process and assist in the development of productivity targets. • Lead the efforts in setting labor budgets at departmental level by utilizing productivity and benchmarking concepts; support local teams and the system director of labor management to finalized labor budgets in the set timeline. Qualifications Required Education and Experience: • Bachelor’s Degree in Finance, Industrial Engineering or related field • 3 years of experience in analytics, reporting and communication of data output to leaders. Experience with complex data analysis methods and information systems. • Labor Productivity & Performance Improvement experience in healthcare Required licensure and certifications: • Project Management certification • Six Sigma Green Belt Required Knowledge, Skills, Abilities and Training: • Required: Advanced Excel/Google Sheet Level User • Preferred: Tech Savvy Data Analytics; Intermediate level in productivity systems; intermediate access level user; technical finance skills; intermediate Macro level user. #LI-CHI
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