Umpqua Health

Provide employee support, manage HR data and documentation, coordinate meetings, and support HR workflows. | Minimum 2-3 years of HR or People Operations experience, proficiency in MS Office, experience with HRIS, and ability to handle confidential information. | About Umpqua Health At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health. People Operations Assistant POSITION PURPOSE The People Operations Assistant is responsible for providing company-wide employee support and organizational oversight across a variety of HR and People Operations programs. In this role, the assistant manages employee files, reporting, and data analysis; maintains calendars; coordinates committee meetings; and prepares meeting minutes. The position also supports HR workflow coordination and tracks People Operations initiatives and responsibilities, helping to build a strong operational foundation for the organization. ESSENTIAL JOB RESPONSIBILITIES • Provide professional and responsive customer service to employees, applicants, and external stakeholders by answering questions, resolving issues, and directing inquiries appropriately. • Serve as a point of contact for general HR inquiries, including answering and directing phone calls, responding to emails, and assisting walk-in visitors as applicable. • Manage incoming and outgoing mail and correspondence, including distribution of HR-related documents and maintaining organized records. • Maintain accurate and confidential electronic Human Resources files, including personnel records, correspondence, reports, compliance documentation, and related materials. • Prepare and process internal HR action forms (e.g., status changes) and ensure all updates are completed accurately and in a timely manner. • Coordinate and schedule internal and external meetings and interviews, including calendar management, logistics, catering arrangements, and serving as the primary point of contact when assigned. • Attend meetings as required; prepare and distribute agendas; record and distribute meeting minutes; track action items; and follow through to ensure timely completion. • Assist in the development and maintenance of committee charters and provide administrative support to ensure meetings operate efficiently and effectively. • Support the coordination and management of HR and People Operations workflows and processes to ensure consistency, accuracy, and accountability. • Manage the HR inbox by responding to, delegating, and tracking inquiries to ensure timely resolution. • Process HRIS updates, required documentation, and requisitions, including oversight of electronic records and transfer of new hire information between recruitment of HRIS systems and shared drives. • Generate and distribute HR reports, including attendance, new hire, compliance, exclusion, and turnover reports, as well as ad hoc reports as requested. • Maintain HR tracking logs, spreadsheets, and compliance records, including required governmental reporting such as Annual EEOC filings. • Assist with the administration of HR systems, including HRIS systems, ensuring forms, workflows, and documentation remain current. • Support pre-employment screening processes, onboarding, and employee separation procedures, including documentation, scheduling, communications, and coordination with internal departments (e.g., IT). CHALLENGES • Working with a variety of personalities, maintaining a consistent and fair communication style. • Satisfying the needs of a fast-paced and challenging company. MINIMUM QUALIFICATIONS • High school diploma or equivalent required. • Monday- Friday 8:00am- 5:00pm on-site (Roseburg, OR) • Minimum of 2–3 years of administrative experience, preferably within Human Resources or People Operations. • Experience working with HRIS systems and maintaining accurate, confidential employee records. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience working within shared drive or cloud-based environments. • Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines. • Excellent written and verbal communication skills. • Demonstrated ability to handle sensitive and confidential information with discretion, professionalism, and sound judgment. • No suspension/exclusion/debarment from participation in federal health care programs (e.g. Medicare/Medicaid) • Proficient computer skills, including MS Office suite. PREFERRED QUALIFICATIONS • Associate’s degree or higher in Human Resources, Business Administration, or related field. • 3+ years of administrative experience, preferably within Human Resources or People Operations. • Experience with HRIS systems, HR administrative processes, and performance management systems. • Working knowledge of HR compliance requirements, including EEOC reporting and related regulatory obligations. • Experience working in a healthcare and/or nonprofit environment. • SharePoint/ Intranet experience • Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis. • Experience working on a diverse team with different communication styles. • Bi-lingual translation or translation capabilities a plus STATUS • Full Time • Exempt position • On-site Employee Monday- Friday 8:00am – 5:00pm SCHEDULE • Monday through Friday - 8:00am - 5:00pm; standard business hours with flexibility to meet service timelines. LOCATION • Remote (Oregon residents only) with occasional travel as needed. Our remote‑work policy requires a stable work location within the hiring state; multi‑state routine work isn’t supported. • This position is only open to applicants residing in Oregon. SALARY • Wage Band : $54,000 – $66,000 • Salary is dependent upon skills, experience, and education. • Generous benefit packages including Paid Time Off (PTO), Health/Vision/Dental Insurance, 401k with a 6% company match, gym membership reimbursement, tuition reimbursement, and more. About the team, Why Umpqua Health? At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Achieving health equity requires collaboration across sectors and communities, addressing historical and systemic inequities, and ensuring fair distribution of resources and opportunities. Diverse Experiences Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health. Inclusive Team Culture Here at Umpqua Health, it’s in our nature to care about our neighbors and be 100% engrained in our local community. Our employees foster a culture of inclusion that empower us to be proud of our differences. We committed to fostering a diverse, inclusive, and welcoming environment where all individuals, both employee and member are respected and valued. We believe our differences strengthen our organization and the communities we serve. Mentorship & Career Growth At Umpqua Health, mentorship is a cornerstone of our culture. We support employees through meaningful guidance and defined career tracks that encourage growth, learning, and professional fulfillment. Work/Life Balance At Umpqua Health, we recognize that work and life go hand in hand. We are committed to fostering a supportive environment that encourages balance, flexibility, and overall well-being. We want our employees to thrive professionally and personally in their lives and our community that we so proudly serve. About Umpqua Health At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health. Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law.

Lead and coordinate healthcare-related projects ensuring compliance and strategic alignment. | Requires 3-5 years healthcare project management experience, PMP certification within six months, and familiarity with Medicaid and healthcare regulations. | About Umpqua Health At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health. Position Title: Project Manager, Business and Technical Department: Program / Project Management Office Status: Full Time, Exempt position Schedule: Monday through Friday - 8:00am - 5:00pm Location: Remote position (occasional travel as required) Salary: Wage Band 20: $ 85,990 - $105,340 Salary is dependent upon skills, experience, and education. Generous benefit packages including PTO, Health/Vision/Dental Insurance, 401k with a company match, gym membership reimbursement, tuition reimbursement, and more. Full-time position. Must reside in Oregon. POSITION PURPOSE The Project Manager plays a critical role in leading strategic and operational initiatives that support the success of Umpqua Health’s Medicaid Managed Care Plan. This position is responsible for planning, executing, and delivering projects that improve organizational efficiency, enhance member services, and ensure compliance with state and federal regulations. The Project Manager will collaborate across departments to align project goals with organizational priorities and drive measurable outcomes. ESSENTIAL JOB RESPONSIBILITIES Lead the planning, execution, and monitoring of technical and operational projects, ensuring alignment with Medicaid program goals and organizational strategy. Develop detailed project plans including scope, timelines, milestones, resource allocation, and risk mitigation strategies. Coordinate cross-functional teams including IT, compliance, contracting, finance, and clinical operations to ensure successful project delivery. Manage projects related to provider network development, credentialing, claims systems, and member services enhancements. Ensure projects comply with Oregon Health Authority (OHA), CMS, and NCQA standards. Monitor project performance using KPIs and dashboards; report progress to executive leadership. Facilitate stakeholder engagement and communication, including presentations, status updates, and issue resolution. Maintain accurate documentation including project charters, meeting minutes, deliverables, and audit trails. Support strategic planning and contract execution by aligning project outcomes with Medicaid reimbursement models and provider performance goals. Working with a variety of personalities, maintaining a consistent and fair communication style. Satisfying the needs of a fast-paced and challenging company. CHALLENGES Working with a variety of personalities, maintaining a consistent and fair communication style. Satisfying the needs of a fast-paced and challenging company. MINIMUM QUALIFICATIONS Bachelor’s degree in Business Administration, Healthcare Administration, Information Technology, or related field. Project Management Professional (PMP) certification or equivalent (required within six months of hire). 3–5 years of experience managing projects in a healthcare or managed care setting. Demonstrated success in leading Medicaid-related initiatives or systems implementations. Proficiency in Microsoft Office Suite and project management platforms. No suspension/exclusion/debarment from participation in federal health care programs (e.g. Medicare/Medicaid) PREFERRED QUALIFICATIONS Master’s degree in a related field. Experience with Oregon Medicaid programs and contracting. Familiarity with provider enrollment systems and credentialing workflows. Advanced skills in strategic planning, data analytics, and performance improvement. Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis. Bi-lingual translation or translation capabilities a plus KNOWLEDGE, SKILLS & ABILITIES Medicaid managed care operations, including provider contracting, claims, and credentialing. Regulatory frameworks including CMS, OHA, and NCQA. Project lifecycle methodologies (Agile, Waterfall, Hybrid).Proficiency in project management tools (e.g., MS Project, SmartSheets, Visio). Strong analytical and problem-solving skills. Effective communication and stakeholder engagement. Budget management and financial forecasting. Lead cross-functional teams and manage competing priorities. Translate complex regulatory and operational requirements into actionable project plans. Adapt to evolving healthcare policy and organizational needs. Maintain confidentiality and uphold compliance standards. About Umpqua Health At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health. Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law. About Umpqua Health At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health. Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law.

Lead and coordinate healthcare-related projects ensuring compliance and strategic alignment. | Requires 3-5 years healthcare project management experience, PMP certification, and familiarity with Medicaid and healthcare regulations. | About Umpqua Health At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health. Position Title: Project Manager, Business and Technical Department: Program / Project Management Office Status: Full Time, Exempt position Schedule: Monday through Friday - 8:00am - 5:00pm Location: Remote position (occasional travel as required) Salary: Wage Band 20: $ 85,990 - $105,340 • Salary is dependent upon skills, experience, and education. • Generous benefit packages including PTO, Health/Vision/Dental Insurance, 401k with a company match, gym membership reimbursement, tuition reimbursement, and more. • Full-time position. Must reside in Oregon. POSITION PURPOSE The Project Manager plays a critical role in leading strategic and operational initiatives that support the success of Umpqua Health’s Medicaid Managed Care Plan. This position is responsible for planning, executing, and delivering projects that improve organizational efficiency, enhance member services, and ensure compliance with state and federal regulations. The Project Manager will collaborate across departments to align project goals with organizational priorities and drive measurable outcomes. ESSENTIAL JOB RESPONSIBILITIES • Lead the planning, execution, and monitoring of technical and operational projects, ensuring alignment with Medicaid program goals and organizational strategy. • Develop detailed project plans including scope, timelines, milestones, resource allocation, and risk mitigation strategies. • Coordinate cross-functional teams including IT, compliance, contracting, finance, and clinical operations to ensure successful project delivery. • Manage projects related to provider network development, credentialing, claims systems, and member services enhancements. • Ensure projects comply with Oregon Health Authority (OHA), CMS, and NCQA standards. • Monitor project performance using KPIs and dashboards; report progress to executive leadership. • Facilitate stakeholder engagement and communication, including presentations, status updates, and issue resolution. • Maintain accurate documentation including project charters, meeting minutes, deliverables, and audit trails. • Support strategic planning and contract execution by aligning project outcomes with Medicaid reimbursement models and provider performance goals. • Working with a variety of personalities, maintaining a consistent and fair communication style. • Satisfying the needs of a fast-paced and challenging company. CHALLENGES • Working with a variety of personalities, maintaining a consistent and fair communication style. • Satisfying the needs of a fast-paced and challenging company. MINIMUM QUALIFICATIONS • Bachelor’s degree in Business Administration, Healthcare Administration, Information Technology, or related field. • Project Management Professional (PMP) certification or equivalent (required within six months of hire). • 3–5 years of experience managing projects in a healthcare or managed care setting. • Demonstrated success in leading Medicaid-related initiatives or systems implementations. • Proficiency in Microsoft Office Suite and project management platforms. • No suspension/exclusion/debarment from participation in federal health care programs (e.g. Medicare/Medicaid) PREFERRED QUALIFICATIONS • Master’s degree in a related field. • Experience with Oregon Medicaid programs and contracting. • Familiarity with provider enrollment systems and credentialing workflows. • Advanced skills in strategic planning, data analytics, and performance improvement. • Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis. • Bi-lingual translation or translation capabilities a plus KNOWLEDGE, SKILLS & ABILITIES • Medicaid managed care operations, including provider contracting, claims, and credentialing. • Regulatory frameworks including CMS, OHA, and NCQA. • Project lifecycle methodologies (Agile, Waterfall, Hybrid).Proficiency in project management tools (e.g., MS Project, SmartSheets, Visio). • Strong analytical and problem-solving skills. • Effective communication and stakeholder engagement. • Budget management and financial forecasting. • Lead cross-functional teams and manage competing priorities. • Translate complex regulatory and operational requirements into actionable project plans. • Adapt to evolving healthcare policy and organizational needs. • Maintain confidentiality and uphold compliance standards. About Umpqua Health At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health. Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law.