UMB Bank

Manage and develop digital banking online and mobile solutions, partner with vendors and internal teams, and develop strategic roadmaps. | 7+ years of product management experience, digital channel expertise, strong communication skills, and experience in financial services or banking. | The **Digital Channels Product** group delivers online and mobile solutions for the Bank’s clients, including consumers, small businesses, and corporates. As the **Senior Digital** **Product Manager,** you will be a thought leader around the execution of our digital strategy and responsible for prioritizing and managing the delivery of the Bank’s online solutions. • *This role is hybrid (Mon through Thu on-site / Fri remote) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but only within the US.** • *_How you’ll spend your time:_** + Create product roadmaps for the Digital Channel using industry trends, market research, Voice of Client feedback, and input from key stakeholders. + Manage multiple aspects of vendor relationships, especially exerting influence over vendors’ product roadmaps to align with the Bank’s priorities. + Hold internal and external technology partners and vendors accountable to deliver online solutions. + Analyze and report on channel usage and trends. + Partner with teams to create and prioritize features for delivery. + Serve as a Channel Subject Matter Expert for internal teams, including Line of Business partners, sales, servicing, and support groups. + Educate and communicate with partners on existing channel solutions as well as planned upcoming enhancements and progress regarding planned delivery of roadmap items. + Develop and maintain close relationships with Line of Business leaders, working collaboratively to understand and validate market needs and opportunities. + Define and create segment specific online solutions, balancing client needs while mitigating risk. + Work closely with other Product Managers to deliver new functionality and capabilities through the Digital Channels. + Identify and partner with key vendors, fin-techs, etc. to develop and expand the go-to market offerings. + Partner with internal departments (compliance and legal) to ensure that all product features and functionality meet company and regulatory standards. + Ensure all internal and external product documentation and due diligence is current. + Be an advocate for change and process improvement within and beyond the digital product team. • *_We’re excited to talk if you have:_** + An undergraduate degree and 7+ years of product management experience and 5+ years digital channel experience **OR** any combination of education and experience that would provide an equivalent background. + Demonstrated strong interpersonal and communication skills. + Experience to gain influence and cross functional consensus. + Experience interpreting market and financial data to align strategies as well as build innovation around the products. + Success in prioritizing your daily workload to meet expected deadlines. + Proven history of results leading teams to deliver projects on time, within budget, and according to plan. + Crafted strategic plans as well as translating those plans into action resulting in successful implementations. + Successfully prioritized product backlogs by assessing the value, effort and risk of various items, including new features and functionality, channel enhancements and improvements, project cross impacts, defects and bug fixes, etc. + Created compelling business cases for digital channels, including accurate assessment of ROI based on income related to increased deposits, and/or revenue, and/or interest. + Experience in Financial Services or a related field. + Solid understanding of Payments, inclusive of P2P, B2C, C2B and B2B payments. + Experience leading channel or system conversions and/or upgrades. • *_Bonus Points if you have:_** + Digital product experience within the banking industry. • *Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position.** Application Deadline: March 19, 202 • *Compensation Range:** $83,200.00 - $178,800.00 _The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information._ UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. • *Are you ready to be part of something more?** You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _talentacquisition@umb.com_ _to let us know the nature of your request._ _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (https://p1.aprimocdn.net/umb/cdbf5f22-8f7a-43b9-bd03-b09f014a39c3/Privacy\_Notice\_for\_California\_Candidates\_Original\_file.pdf) _to understand how we collect and use your personal information when you apply for employment with UMB._ • *_Who we are_** We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision (https://p1.aprimocdn.net/umb/8cf58ce2-e9d6-4621-b60a-b09f01638943/UMB\_Tuce\_Book\_Original\_file.pdf) Check out the road to a career at UMB The **Digital Channels Product** group delivers online and mobile solutions for the Bank’s clients, including consumers, small businesses, and corporates. As the **Senior Digital** **Product Manager,** you will be a thought leader around the execution of our digital strategy and responsible for prioritizing and managing the delivery of the Bank’s online solutions. • *This role is hybrid (Mon through Thu on-site / Fri remote) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but only within the US.** • *_How you’ll spend your time:_** + Create product roadmaps for the Digital Channel using industry trends, market research, Voice of Client feedback, and input from key stakeholders. + Manage multiple aspects of vendor relationships, especially exerting influence over vendors’ product roadmaps to align with the Bank’s priorities. + Hold internal and external technology partners and vendors accountable to deliver online solutions. + Analyze and report on channel usage and trends. + Partner with teams to create and prioritize features for delivery. + Serve as a Channel Subject Matter Expert for internal teams, including Line of Business partners, sales, servicing, and support groups. + Educate and communicate with partners on existing channel solutions as well as planned upcoming enhancements and progress regarding planned delivery of roadmap items. + Develop and maintain close relationships with Line of Business leaders, working collaboratively to understand and validate market needs and opportunities. + Define and create segment specific online solutions, balancing client needs while mitigating risk. + Work closely with other Product Managers to deliver new functionality and capabilities through the Digital Channels. + Identify and partner with key vendors, fin-techs, etc. to develop and expand the go-to market offerings. + Partner with internal departments (compliance and legal) to ensure that all product features and functionality meet company and regulatory standards. + Ensure all internal and external product documentation and due diligence is current. + Be an advocate for change and process improvement within and beyond the digital product team. • *_We’re excited to talk if you have:_** + An undergraduate degree and 7+ years of product management experience and 5+ years digital channel experience **OR** any combination of education and experience that would provide an equivalent background. + Demonstrated strong interpersonal and communication skills. + Experience to gain influence and cross functional consensus. + Experience interpreting market and financial data to align strategies as well as build innovation around the products. + Success in prioritizing your daily workload to meet expected deadlines. + Proven history of results leading teams to deliver projects on time, within budget, and according to plan. + Crafted strategic plans as well as translating those plans into action resulting in successful implementations. + Successfully prioritized product backlogs by assessing the value, effort and risk of various items, including new features and functionality, channel enhancements and improvements, project cross impacts, defects and bug fixes, etc. + Created compelling business cases for digital channels, including accurate assessment of ROI based on income related to increased deposits, and/or revenue, and/or interest. + Experience in Financial Services or a related field. + Solid understanding of Payments, inclusive of P2P, B2C, C2B and B2B payments. + Experience leading channel or system conversions and/or upgrades. • *_Bonus Points if you have:_** + Digital product experience within the banking industry. • *Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position.** Application Deadline: March 19, 202 • *Compensation Range:** $83,200.00 - $178,800.00 _The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information._ UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. • *Are you ready to be part of something more?** You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _talentacquisition@umb.com_ _to let us know the nature of your request._ _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (https://p1.aprimocdn.net/umb/cdbf5f22-8f7a-43b9-bd03-b09f014a39c3/Privacy\_Notice\_for\_California\_Candidates\_Original\_file.pdf) _to understand how we collect and use your personal information when you apply for employment with UMB._ • *_Who we are_** We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision (https://p1.aprimocdn.net/umb/8cf58ce2-e9d6-4621-b60a-b09f01638943/UMB\_Tuce\_Book\_Original\_file.pdf) Check out the road to a career at UMB

Lead and coordinate all aspects of the project life cycle for onboarding new clients in Commercial Bank, focusing on Treasury Management services. Manage client communication, project updates, and ensure successful implementation of services. | Candidates must possess a high school diploma or equivalent and have at least 5 years of proven program implementation or service experience. A strong understanding of commercial treasury products and bank platforms is also required. | As the Commercial Implementation Specialist, you will be responsible for leading and coordinating all aspects of the project life cycle with responsibility for the client journey through the implementation of new clients in Commercial Bank, supporting Treasury Management onboarding efforts across the entire Commercial footprint which includes set up of programs and any design. How you will spend your time: You will onboard Treasury Management services for new clients to the bank, client projects with extended time frames, and technical client setups. You will manage the onboarding by identifying and coordinating appropriate bank resources by partnering with internal areas/departments to ensure services are onboarded properly. You will provide consultation for TMO and their clients in the program design and implementation process, as well as data extract design for data integration with clients’ internal systems. You will translate client needs information received into an optimal system design. You will prepare and coordinate appropriate client documentation for onboarding of client Treasury Management Services where needed. You will present technical and applicable product material while training new clients on UMB applications and navigation of UMB platforms. You will schedule and lead project calls with clients and key business partners. You will lead collaboration with the project core team to develop and execute the implementation project plan, establishing clear expectations and providing transparency of timelines using project management principles and practices. You will ensure deal deliverables are met and holds task owners accountable by managing implementation issues, escalations, and error resolution. You will manage and coordinate client and internal partner communication and status updates, including senior stakeholders. You will demonstrate creative problem solving and solid judgment/decision making. You will take ownership, escalation, and resolution of risk issues. You will manage clear expectations and understanding, internally and externally by establishing clear timelines and managing documentation requirements. You will update project tracking tool ensuring updates are clear, concise, and audience specific and provide project updates in a timely and accurate manner, ensuring stakeholders and business leaders receive an accurate and concise status of each project. You will act as a subject matter expert, provides training to clients. You will work with QA group to ensure test plans have been developed and all parties have properly tested. You will oversee transition and handoff from project to service support. You will complete special projects and other duties as assigned. We’re excited to talk with you if: You possess a high school diploma or equivalent and 5+ years proven program implementation or service experience. You have project management experience, OR any combination of education and experience that would provide an equivalent background. You have in depth understanding of customer facing internet-based applications. You have great understanding of commercial treasury products. You have working knowledge and understanding of implementation, servicing, and operational processes, preferably at a financial services company. You have working knowledge of bank platforms, systems, products. You have proficiency of Microsoft Office suite (Excel, Word, PowerPoint, Project). You have knowledge and understanding of Web-based Treasury applications, including but not limited to Pep+, mainframe, UMB Direct, UMB Online Banking or equivalent. You have knowledge and understanding of Cash Management products. Compensation Range: $56,890.00 - $109,270.00 The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information. UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB. Who we are We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision Check out the road to a career at UMB