UMB Bank

Support Specialty Corporate Trust team with client support, account updates, system set-ups, and operational issue resolution. | Bachelor's degree or equivalent experience with at least two years of relevant professional experience required. | Job Description UMB’s Specialty Corporate Trust team offers a variety of trust services to the structure finance world for aviation, rail and real estate. We work with customers based all across the world to onboard their business and administer the trust transactions. Our team supports UMB by bringing in direct revenue to the bank in the way of fee revenue and interest income. We offer a niche product and service offering and our team is known around the world as one of a few specialty trust departments that can onboard and administer this unique group of products. The Business Support Specialist supports the Specialty Corporate Trust team by partnering with the Relationship Managers on client support, including account updates, system set-ups, note transfers, audit confirmations and other administrative responsibilities related to the trusts. Working in the Specialty Corporate Trust group can be fun and exciting. It is often fast paced and has monthly deadlines that we rally around. It is an environment where the associates take pride in their work, support each other, provide the resources needed to succeed, and always work as a team. Our team has a strong background in the industry and many associates have 10-30 years of experience working these types of deals. We are always happy to share our knowledge and help those around us grow! How you’ll spend your time: You will use your attention to detail to manage risks associated with processing high volume of activities daily Act as a liaison between Bond/Loan Operations and Relationship Managers Review incoming messages in a shared mailbox to determine priority and urgency, while completing the requests in order of priority. You will use your critical thinking skills to resolve operational issues You will use your customer service skills to provide specialized assistance to the Relationship Management team, which may include, but is not limited to; coordination and execution of systems set-ups, coordination and compilation of Note Transfer documentation, Audit Confirmations, account set-ups, record keeping, maintenance and updates to systems We’re excited to talk with you if: You possess a Bachelor's degree or equivalent work experience You have at least two years of relevant experience This position was posted on 07/21/2026. The application deadline for this position is 45 days from the posting date unless filled earlier. Compensation Range: $51,291 - $75,460 The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information. UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB. #LI-CH1

Lead and coordinate all aspects of the project life cycle for onboarding new clients in Commercial Bank, focusing on Treasury Management services. Manage client communication, project updates, and ensure successful implementation of services. | Candidates must possess a high school diploma or equivalent and have at least 5 years of proven program implementation or service experience. A strong understanding of commercial treasury products and bank platforms is also required. | As the Commercial Implementation Specialist, you will be responsible for leading and coordinating all aspects of the project life cycle with responsibility for the client journey through the implementation of new clients in Commercial Bank, supporting Treasury Management onboarding efforts across the entire Commercial footprint which includes set up of programs and any design. How you will spend your time: You will onboard Treasury Management services for new clients to the bank, client projects with extended time frames, and technical client setups. You will manage the onboarding by identifying and coordinating appropriate bank resources by partnering with internal areas/departments to ensure services are onboarded properly. You will provide consultation for TMO and their clients in the program design and implementation process, as well as data extract design for data integration with clients’ internal systems. You will translate client needs information received into an optimal system design. You will prepare and coordinate appropriate client documentation for onboarding of client Treasury Management Services where needed. You will present technical and applicable product material while training new clients on UMB applications and navigation of UMB platforms. You will schedule and lead project calls with clients and key business partners. You will lead collaboration with the project core team to develop and execute the implementation project plan, establishing clear expectations and providing transparency of timelines using project management principles and practices. You will ensure deal deliverables are met and holds task owners accountable by managing implementation issues, escalations, and error resolution. You will manage and coordinate client and internal partner communication and status updates, including senior stakeholders. You will demonstrate creative problem solving and solid judgment/decision making. You will take ownership, escalation, and resolution of risk issues. You will manage clear expectations and understanding, internally and externally by establishing clear timelines and managing documentation requirements. You will update project tracking tool ensuring updates are clear, concise, and audience specific and provide project updates in a timely and accurate manner, ensuring stakeholders and business leaders receive an accurate and concise status of each project. You will act as a subject matter expert, provides training to clients. You will work with QA group to ensure test plans have been developed and all parties have properly tested. You will oversee transition and handoff from project to service support. You will complete special projects and other duties as assigned. We’re excited to talk with you if: You possess a high school diploma or equivalent and 5+ years proven program implementation or service experience. You have project management experience, OR any combination of education and experience that would provide an equivalent background. You have in depth understanding of customer facing internet-based applications. You have great understanding of commercial treasury products. You have working knowledge and understanding of implementation, servicing, and operational processes, preferably at a financial services company. You have working knowledge of bank platforms, systems, products. You have proficiency of Microsoft Office suite (Excel, Word, PowerPoint, Project). You have knowledge and understanding of Web-based Treasury applications, including but not limited to Pep+, mainframe, UMB Direct, UMB Online Banking or equivalent. You have knowledge and understanding of Cash Management products. Compensation Range: $56,890.00 - $109,270.00 The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information. UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB. Who we are We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision Check out the road to a career at UMB