Ultimate Jet Vacations

Develop and execute social media strategies, create engaging content, analyze performance, and collaborate on campaigns to drive engagement and bookings. | Requires 3-5 years of social media strategy and content creation experience, proficiency with social platforms and analytics tools, and ability to produce platform-specific content. | The Role: We’re looking for a Social Media Strategist & Content Creator who thrives in a high-performance environment, owns results, and isn’t afraid to take creative risks. This is a hands-on, high-impact role: you will define social strategy, create thumb-stopping content, drive engagement, and directly contribute to bookings across UJV’s master and regional brands. What You’ll Own: Strategy & Growth: Lead platform-specific strategies for Facebook, Instagram, LinkedIn, our private Facebook community, and expand into X, TikTok, and Reddit. Grow audiences, engagement, and booking interest. Content Creation: Create original social content—static posts, carousels, captions, and short-form video—that tells our story, highlights destinations, and showcases partners. Campaign Execution: Plan and execute social campaigns for co-op partners, hitting agreed-upon visibility and performance targets. Performance Insight: Track, analyze, and report on social performance, translating data into actionable recommendations to drive results. Collaboration: Work closely with design, content, and leadership teams to create cohesive campaigns that amplify awareness, trust, and bookings. Innovation & Trends: Stay ahead of cultural moments, social trends, and platform shifts. Use AI tools thoughtfully to enhance strategy, copy, and content ideation. What Success Looks Like: Launch an integrated social strategy that drives daily engagement, platform growth, and bookings. Consistently deliver high-quality, on-brand content that aligns with campaigns, partner initiatives, and seasonal priorities. Increase engagement, meaningful interactions, and social-driven booking interest month over month. Own co-op campaigns end-to-end, delivering measurable results and insights. Contribute to a culture of creativity, ownership, and performance excellence across the marketing team. Who You Are: A social-first thinker with 3–5 years’ experience leading social media strategy and content creation for a brand or portfolio of brands. Obsessed with what works on social and why—it’s in your DNA to track performance, analyze data, and make smarter decisions. Hands-on with platforms, short-form video, and content tools (Canva/Adobe Creative Suite) and comfortable experimenting with AI for ideation and optimization. Collaborative, communicative, and confident in owning strategy while aligning with leadership and cross-functional teams. Near-native English fluency in both written and spoken communication Excited to join a fast-growing, high-performance team where ownership, accountability, and results matter Technical Must-Haves: Expertise publishing across Facebook, Instagram, LinkedIn, X, Reddit, and private groups. Familiarity with social scheduling and analytics tools, UTM tracking, and campaign reporting. Ability to turn insights into action, and content ideas into results-driven campaigns. Why You’ll Love It Here: High-impact role with direct influence on growth and bookings. Creative freedom to experiment and lead social storytelling across multiple brands. A collaborative, high-performance culture where ownership and results are celebrated. Opportunity to shape the future of social media at a fast-growing travel brand. Latam-based candidates are welcome to apply. Candidates located outside the United States will be engaged under an independent contractor agreement. You will be responsible for managing your own social security and taxes in accordance with the regulations of your home country. Please take this into consideration before applying.

Coordinate and manage marketing projects across multiple teams and regions, ensuring timely delivery and process efficiency. | 2-4 years of project coordination experience, proficiency with Asana and Notion, excellent communication skills, and ability to manage multiple projects across regions. | The Role: As our Marketing Project Coordinator, you’ll be the engine that keeps multiple projects moving smoothly across teams and regions. From content and social to creative, email, co-op, and paid media, you’ll ensure deadlines are met, dependencies are managed, and everyone knows what’s next. If you thrive on structure, clarity, and making complex projects run seamlessly, this role is for you. What You’ll Own: Own the flow: Take full ownership of marketing project workflows in Asana and Notion, keeping everything visible, accurate, and on track. Coordinate with impact: Partner across content, social, creative, email, co-op, and paid media to ensure deadlines are met and projects move seamlessly from start to finish. Align across regions: Work closely with teams in Europe, Africa, and the Tropics, clearly communicating timelines, priorities, dependencies, and deliverables. Drive clarity and accountability: Maintain detailed project plans, track ownership, and ensure briefs, assets, approvals, and handoffs are completed on time. Spot and solve: Anticipate risks, bottlenecks, and capacity constraints before they slow progress—and escalate strategically when needed. Keep momentum: Lead project kickoffs, status updates, and follow-ups that keep work moving and teams aligned. Inform and influence: Provide marketing leadership with concise, actionable updates that make decision-making easy. Improve and innovate: Identify process improvements that increase speed, clarity, and consistency across the marketing organization. Who You Are: A proactive, organized professional with 2–4 years of experience in project coordination, project management, or operations—ideally in marketing or creative teams. Obsessed with keeping projects on track, timelines clear, and documentation accurate. Clear, concise, and confident in communicating across teams, regions, and time zones. Anticipates problems before they become blockers and escalates appropriately. Thrives in cross-functional collaboration and enjoys keeping complex initiatives moving forward efficiently. Must-Have Skills: Hands-on experience with Asana and Notion. Strong project tracking, documentation, and timeline management skills. Comfort coordinating across multiple teams, departments, and time zones. Excellent written and verbal communication skills with near-native fluency in English. Ability to juggle multiple projects while maintaining high standards of accuracy and clarity. Why You’ll Love It Here: High-impact role where your organization, problem-solving, and execution skills directly affect marketing success. Exposure to multiple marketing disciplines, campaigns, and regions. Collaborative, fast-moving, high-performance culture that values ownership and results. Opportunity to help shape processes and systems that will scale as the team grows. Latam-based candidates are welcome to apply. Candidates located outside the United States will be engaged under an independent contractor agreement. You will be responsible for managing your own social security and taxes in accordance with the regulations of your home country. Please take this into consideration before applying.

Oversee and optimize high-end safari travel operations, develop workflows, and lead crisis management for luxury travel experiences in Africa. | Requires 5+ years in Tier-1 DMC or elite safari tour operations with deep African product knowledge, logistical expertise, and command presence. | Role Mission The Operations & Experience Manager is a pivotal leadership role responsible for the operational integrity and "white-glove" execution of our in-country Africa Ops and Guest Experience team. This position requires a rare blend of technical Logistics Expert and UHNW Relationship Manager. You are the architect of the systems that prevent issues, the trainer who levels up the team’s capabilities, and the "In-the-Fire" leader who uses deep industry contacts to solve complex field emergencies in real-time. Key Responsibilities 1. The Sales-to-Ops Bridge (Top-of-Funnel) Proposal Architecture: Oversee the support of the Sales team in the design of high-complexity proposals, ensuring that routing, bush-flight logistics, and seasonal variables are optimized for a 5-star experience. Systems Governance (The Admin): Oversee the "Soft QC" of all confirmed trips and the creation of bookings within the internal Admin system. You ensure the foundation of every trip is 100% accurate before it moves to the wider team. Feasibility Leadership: Serve as the final authority on itinerary feasibility, ensuring the brand never confirms a trip that cannot be executed flawlessly on the ground. 2. Workflow Design & The 30-Day "Grip" Phase Operational SOPs: Create and maintain the workflows the team uses to manage the high-intensity 30-day pre-departure window. Intelligence Training: Train the team to audit itineraries 30 days prior to departure to identify "WOW" opportunities (milestones, preferences) and "Red Zones" (potential logistical friction). The Strategic Feedback Loop: Standardize a process for feeding on-ground intel and pre-trip observations back to the Sales team to refine future product offerings. 3. Command Center Management (In-Country Support) Response Protocols: Design and enforce the "Immediate Response" SLA for the 24/7 WhatsApp support lines. Crisis Playbook: Establish the "Who, How, and When" of incident response. Train the team on how to move from "fixing problems" to "Domino Mapping" - proactively adjusting the next three steps of an itinerary before a guest is impacted by a delay. Intelligence & Compliance: Act as the internal "Source of Truth" for evolving entry requirements, visa policies, and health protocols, ensuring all company materials are current. 4. High-Level Diplomacy & Escalation Level 2/3 Responder: Act as the primary negotiator for agent escalations or difficult property negotiations where significant industry leverage is required to secure refunds or service fixes. Training & Mentorship: Level up the technical safari knowledge of the Guest Experience and OPS teams, moving them from reactive coordinators to proactive travel managers. Technical & Soft Skills Required Workflow Mastery: Expert knowledge of CRM management and project management tools to keep "all balls in the air" across a multi-functional team. SOP Development: Exceptional skill in writing clear, actionable Standard Operating Procedures that function under high-stress conditions. Command Presence: A calm, authoritative leadership style that instills confidence in the team and external partners during simultaneous emergencies. Logistical Mastery: Granular, first-hand knowledge of the African travel landscape, allowing for the immediate pressure-testing of any itinerary. Ideal Candidate Profile Experience: 5+ years of leadership experience within a Tier-1 DMC or an elite Safari Tour Operator. African Product Mastery: Deep-seated knowledge of the East & Southern African luxury hotel & safari portfolio (lodges, camps, and private ground services). Technical Logistical Expertise: Extensive industry contacts and the ability to pressure-test any itinerary for real-world feasibility. The "Workflow Builder": A proven track record of creating high-volume operational workflows that maintain a "white-glove" luxury touch. Command Presence: A calm, authoritative leadership style. You are the person people look to when things get complicated. The "Human" Communicator: Flawless written and spoken English. You possess the high EQ and sophistication required to communicate with UHNW clientele and agents; moving beyond templates to deliver genuine, high-touch service.