UFC GYM

Oversee club operations, manage staff, ensure member satisfaction, and meet revenue goals. | Experience in health & fitness industry, management skills, organizational abilities, and strong communication. | Benefits: • Bonus based on performance • Employee discounts • Wellness resources We Empower the Fighting Spirit in You! We Offer • Compensation package: Competitive base salary plus bonus. • Comprehensive health benefits: Full coverage for medical, dental, and vision. • Generous paid time off: Ample vacation days, personal leave, and holidays. • Free membership perks: Complimentary access to all our fitness centers. • Employee discounts and special offers: Exclusive deals on fitness products and wellness services. • Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments. • A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community. • Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost. • Expand your client base: Leverage our large member network to grow your business. • Ongoing in-house training: Regular workshops and training sessions. • Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs! Responsibilities • Responsible for hitting a monthly Operations Revenue goals • Oversee Operations Friday/Saturday/ Sunday • Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club. • Hires, trains and develops a strong operational team. • Ensure team members always executes the basics in friendliness, cleanliness, punctuality and in dress code. • Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience. • Maintain an efficient ‘back office.’ • Order and maintain all supplies. • Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports. • Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports. Qualifications • Highly organized and willing to take leadership responsibilities regardless of situation. • Must possess strong oral, presentation and written communication skills. • Experience in the Health & Fitness industry. • Experience as a manager. • Experience in a health club or the hospitality industry. About UFC GYM • The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members. • Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more! Apply today! We respond to all applications! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

Perform cleaning and maintenance tasks throughout the gym and associated facilities to ensure cleanliness and safety. | Must have at least 6 months janitorial experience, good communication skills, ability to work independently, and basic education level. | Janitorial is responsible for the cleaning operations of the entire club and ensures that the Gym, Offices, Kids Club, and Juice Bar are clean and organized throughout the day. ESSENTIAL DUTIES & RESPONSIBILITIES: Housekeeping Duties • Clean windows, glass doors and mirrors in the gym. • Wipe down equipment, doors and floors regularly. • Empty all trash receptacles daily. • Sweep, vacuum and mop floors/stairwells/staircases. • Shampoo the carpet as needed. • Dust and clean exercise equipment. • Clean and disinfecting the toilets, shower stalls and changing areas. • Pick up debris and spillage promptly. • Restock the locker room and toilets. • Clean and disinfect food preparation areas. • Maintain all supplies and cleaning equipment in good condition in designated storage areas. • Clean all MMA areas including mats, octagon and bags. • Change light bulbs. • Immediately report any areas of concerns to management (such as leaks, malfunctioning fixtures and equipment, slow drainage, any mold or infestations). • Respond to member requests and report any member complaints immediately to management. • Complete checklists and logs in a timely manner. • Other duties as assigned. REQUIRED QUALIFICATIONS: Knowledge, skills & abilities: • Must be able to work quickly, thoroughly and independently • Must know and understand the proper use of chemicals and cleaning materials • Possess extreme attention to detail regarding the cleanliness and safety inside the gym • Displays and promotes a positive and cheerful attitude towards all members and staff • Adheres to all safety rules • Proficient in English Minimum certifications/educational level: • Must be at least 18 years old • High school diploma or GED preferred Minimum experience: • Able to effectively communicate verbally and in writing • Able to understand and follow verbal and written instructions • At least 6 months experience in janitorial or housekeeping This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

Manage dues growth through customer calls, account resolution, documentation, and coordination with club operations. | High school diploma or GED, 1-4 years administrative experience, proficiency in Microsoft Office, strong communication and organizational skills. | Benefits: • Employee discounts • Training & development • Wellness resources GENERAL SUMMARY: The Member Services Representative must be highly organized, professional and proactive; a team-player who learns quickly, is extremely detail-oriented and who works effectively with minimal supervision and is responsible for the day-to-day management of our dues growth for all signature clubs. ESSENTIAL DUTIES & RESPONSIBILITIES: While adhering to company policies and procedures, demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers. Negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards. Maintains up-to-date customer contact information in the collections systems. May be required to support other queues to facilitate teamwork in the department. Escalates and assists other team members with calls as needed. Serves as a resource/subject matter expert and may provide training to fellow team members. May be required to initiate external contact with customers and may perform advanced loss prevention activities (i.e. skip tracing, field chasing, account settlement) or administrative work. Review the Month to Date (MTD) sent by the clubs for accuracy. Daily review of ABC on prior day dues collections and all club entries. Review entries for notes, club errors and evergreen invoices. Process all refunds from ABC and Point of Sale (POS). Research all refunds from the clubs for accuracy. Oversees 3rd party collections and all communication that is needed to the clubs from Swift. Works as the liaison between ABC and the Club Operations Managers. Timely, responsive, courteous communication with all member inquiries, questions, concerns, and needs. ORGANIZATION RELATIONSHIPS: The Member Services Representative will report to the Operation Manager working with all employees within that department. REQUIRED QUALIFICATIONS: 1) Knowledge, skills & abilities: Proficient in Microsoft Office Suite Advanced phone and communication skills Strong time management skills, with the ability to manage multiple assignments Excellent follow-through and detailed documentation skills Attention to detail and ability to multi-task and meet deadlines without supervision Strong problem solving, research and resolution, and data analysis skills Adhere to meal and rest break periods and must clock in and out for all shift times 2) Minimum certifications/educational level: High School graduate or GED required 4-year college degree preferred 3) Minimum experience: 1-4 years of administrative experience Proficiency in Microsoft Office Previous experience in collection dues is preferred Associates or Bachelors Degree preferred 4) Physical Requirements: While performing the duties of this job, the employee is regularly required to sit or stand for up to 8 hours. The employee occasionally sits, walks, kneels and reaches with hands and arms. Occasionally required to lift and/or move up to 10 lbs This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Note $1 for every account collected on.

Drive membership sales through phone outreach, provide gym tours, follow up with members, and maintain a clean facility. | Sales experience, good communication and customer service skills, basic computer skills, and ability to work independently and in a team. | UFC GYM Mission We are the original. The world leader. The trail-blazer of MMA-inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship® and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability. We Offer • Compensation package: Competitive base salary plus commission and bonus. • Comprehensive health benefits: Full coverage for medical, dental, and vision. • Free membership perks: Complimentary access to all our fitness centers. • Employee discounts and special offers: Exclusive deals on fitness products and wellness services. • Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments. • A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community. • Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost. • Expand your client base: Leverage our large member network to grow your business. • Ongoing in-house training: Regular workshops and training sessions. • Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs! Responsibilities • The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. • The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. • Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company. • Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym as detailed in the Membership Specialist Playbook. • Follow up with members that have enrolled to ensure we are exceeding expectations. • Provide the highest level of customer service possible when communicating and interacting with guests. • Assist in maintaining a clean and operational facility. Qualifications • In-depth knowledge of sales practices and techniques. • General understanding of Fitness Industry. • Ability to work with computers. • Must have good interpersonal communication skills. • Excellent customer service skills • Independent, self-starter with strong organizational skills. • Must be a team player About UFC GYM • The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members. • Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more! Apply today! We respond to all applications! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.