UCI, Inc.

Manage and motivate a team of outbound callers, provide training and coaching, track performance metrics, and maintain team engagement through activities and recognition. | 3+ years outbound call center or training experience, high school diploma (college preferred), strong communication and organizational skills, energetic and motivating personality. | About the Company: We are looking for a highly Motivated, Results-Driven and Strong Leader to join our Call Center team as a Call Center Supervisor. Is that you? If so, we want to meet you TODAY! If you have a passion for sales and experience leading a team of sales reps, this is the opportunity for you! We are an established business technology company celebrating more than 20 years helping small businesses grow, and we are part of a team that was recognized in Inc.500 Magazine as one of America’s Fastest Growing Companies. We are looking for bold, confident, and driven sales people to start a dynamic career at one of OC’s best places to work. We are looking for a highly driven leader who knows how to motivate and support a team to help generate leads for our salesforce. Call Center Supervisor Preferred Experience: • Manage a team of high-volume, outbound callers, both remote and onsite • Welcome and inspire new hires with virtual training • Provide continuous coaching on sales techniques, quality, and product knowledge • Track the growth and sales of each team member and provide feedback • Come up with daily games, spiffs, and fun activities to keep your team motivated • Deliver our culture of reward and recognition through Zoom meetings and huddles • Manage the call center metrics and drive growth Call Center Supervisor Required Experience: • High school diploma (college degree preferred) • 3+ years of experience in an outbound call center and/or training background • Energetic and motivating personality with a strong desire to win for the team • Effective and articulate communication skills with great cadence • Hard worker, resourceful, and have a dynamic personality • Enjoy learning, as well as being coached and challenged • Crazy organization skills with the ability to stick to a schedule What We Offer: • Full health, wellness, and welfare plan for employees including our 401(k) with company match • Ongoing training and development • Supportive team who work together to achieve department goals • Work/life balance - your nights and weekends are your own Join our hardworking and fun team and celebrate wins together as the Call Center Supervisor! Apply now Job Type: Full-time Pay: $70,000.00 - $75,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Vision insurance Work Location: In person