Tyler Technologies

Coordinate daily operations, manage action items, prepare reports, and facilitate meetings for public safety software support. | Requires a bachelor's in business or related field, 3+ years supporting office operations, proficiency in MS Office 365 and Project, and effective communication skills. | Responsibilities • Facilitate daily operations including executing plans, schedules, assignments, and oversight of program activity. • Direct and oversee the receipt, tasking, tracking, and closure of internal and external tasks and correspondence. • Execute the action tracking process to include receiving, recording, and tracking action items, distributing action items to the appropriate personnel. • Coordinate responses with multiple internal and external stakeholders. Analyze each item received to determine appropriate dissemination for action, coordination, and/or information. • Correspond with internal and external stakeholders to clarify actions and deadlines. • Monitor progress on actions and generate metric reports that demonstrate accountability for meeting deadlines and quality expectations. • Prepare periodic reports on action status and keep leadership aware of late, pending, and new actions, and maintaining the action item list. • Develop meeting and briefing materials, including agendas, meeting minutes, talking points, and presentations • Coordinate and facilitate client meetings, including scheduling and meeting support activities. Qualifications • Bachelor's degree in business, information systems, or a related field. • Experience in Public Safety domain and/or experience using New World Public Safety software, or equivalent software solution will be given preference • At least 3 years of experience supporting office operations, taskings, and reporting activities. • Proficiency in Microsoft Office 365, including Excel, PowerPoint, OneDrive. • Experience with Microsoft Project. • Ability to communicate effectively, both orally and in writing, with senior personnel. • Provide exceptional organizational skills to project work and project management. • Ability to multitask, balance competing priorities and deadlines, and work in a high-pressure, fast-paced environment. • Strong negotiation, conflict resolution, and persuasion skills. • Valid driver’s license. • Ability to travel up to 25% nationwide.