Turnberry Solutions

Analyze, document, and improve business processes, serve as a liaison between clients and project teams, and ensure compliance with regulatory requirements. | Requires strong requirements gathering, process design, documentation skills, and experience with cross-functional teams, ideally in a regulated environment. | Duration: 12+ Months Location: PA- Audubon, Hybrid 1-2 days onsite Overview: Every consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services the company offers to clients. As a Business Analyst/QA, you will join the Business Transformation practice. The Business Transformation practice is dedicated to diagnosing and addressing core business challenges including regulatory compliance, full-scale implementation, managing change and driving continuous improvement across transformation initiatives. Responsibilities • Requirements elicitation, document requirements, create process flows and written documentation • Work with the team, stakeholders, and vendors to ensure that the business analysis documentation is correct, complete, and detailed • Develop a deep understanding of the business functions and processes • Document, review, and update business process requirements based on client’s feedback • Ensure appropriate levels of controls are applied to work efforts, including security requirements, effective business solutions • Serve as a business liaison between client and project teams • Establish, monitor, and maintain high client satisfaction levels • Document and track problems in client business systems or processes to provide recommendations for future efficiencies • Ensure processes are functioning as intended through evidence reviews and in alignment with regulatory requirements • Act as an independent reviewer for infrastructure changes • Analyze, review, and document current structure and use cases of the application or process • Analyze and document current application dependencies • Serve as a business liaison between clients and project teams to help understand user interaction • Assist business clients in developing requirements for future use cases • Assist team in getting the current deliverable in a timely manner • Jump in and assist where needed to accomplish tasks • Track required tasks through completion • Develop process flows as needed • Determine and document functional requirements related to audit preparation • Participate in change and evidence reviews • Listen to customers and understand their current processes and needs Qualifications • Energetic and passionate about business analysis work, extremely positive, and solution driven • Detail oriented • Ability to develop/update existing materials and support the team in understanding of requirements or training materials as needed • Strong communication skills in working with a team and providing in time updates to project manager • Ability to lead assigned tasks to completion • Excellent requirements gathering skills and experience • Experience in process design and/or documentation • Experience using Visio or equivalent process mapping solutions • Ability to work independently, with minimum supervision • Can manage workload and priorities • Experience in developing business analysis deliverables like requirements document, As-Is and To-Be process diagrams, use cases, traceability matrix, data dictionary, business rules, meeting notes, etc. • Has worked on cross-functional teams, on projects in a matrixed environment • Experience working with business and technical staffs to define, document, and track software requirements and design • Can manage difficult stakeholders • Skilled at documentation best practices such as using revision history/version control/requirement unique identifier • Willing to learn new things and share knowledge to others • Proactive and resourceful • B.S. degree in computer science, management information systems, Business Administration, or equivalent experience • Experience working on a third party implementation Preferred Qualifications • Experience with a regulated environment • Audit preparation • Evidence validation against requirements • NERC CIP Standard knowledge The salary range for this role is $85,000 to $125,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives. At Turnberry, inclusion is one of our core values. We are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. Americans With Disabilities Act (ADA) Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at turnberryhr@turnberrysolutions.com.