Tufts Medical Center

Conducts basic research activities including data collection, literature review, record maintenance, and assists with manuscripts under close supervision. | Entry-level position requiring a high school diploma or enrollment in an educational program with minimal research experience preferred. | Job Profile Summary ​This role focuses on performing work related to research and development of new products, innovation, and improvement of products and processes. In addition, this role focuses on performing the following Research Programs and Projects duties: Supports the development of new products and innovation. Includes Clinical roles focused on research projects. Positions in this family perform basic, translational, and/or clinical research towards solving a specific problem for an entity or community. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. An entry level role that applies broad theoretical job knowledge typically obtained through advanced education. May require the following proficiency: work is closely supervised, problems faced are not typically difficult or complex, and explains facts, policies and practices related to job area. Job Overview Under the supervision and direction of the Principal investigator, this position conducts research activities which include, but are not limited to, reviewing and summarizing literature, testing, data preparation and analysis, and assisting with the preparation of manuscripts and presentations. Job Description Minimum Qualifications: 1. High school diploma or equivalent. 2. Enrolled in an Educational Related Degree program, relevant to research. Preferred Qualifications: 1. One (1) year of research experience. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Facilitates data collection and ensuring that all data is collected in a timely fashion, which includes identifying missing data and implementing data checks, as well as generation of reports. 2. Performs tasks which may require familiarity with a variety of protocols, techniques and equipment. 3. Maintains and updates records, reports and files as required. 4. Assists with preparation of abstracts, presentations, and publications as needed. 5. Attends meetings as required, may be asked to take minutes. 6. Performs literature searches either relevant to the project(s), else in pursuit of new techniques/ideas to expand relevant basic knowledge. 7. Schedules meetings or study visits, as well as calendar maintenance. Logs work performed. 8. Assists with the collection, storage, and shipping of biological samples. 9. Maintains and updates records in accordance with IRB/WIRB and sponsor requirements. 10. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working group’s achievement of goals, and to help foster a positive work environment. Physical Requirements: 1. Ability to sit for extended periods of time. Skills & Abilities: 1.Excellent written and oral communication skills. 2. Strong computer skills, including proficiency with MS Office (Word, Excel and Power Point), and familiarity with databases (e.g., experience using MS Access). 3. Strong organizational skills with the ability to handle competing demands in order to meet project timelines. 4. Ability to follow directions from supervisor and work well in a collaborative team environment. 6. Ability to multi-task and prioritize responsibilities as needed. 7. Ability to be meticulous and detail-oriented in following procedures and recordkeeping.

Lead strategic and operational initiatives across clinical, research, and administrative domains to improve financial performance, quality outcomes, and care delivery within the Department of Medicine. | Bachelor’s degree with 5+ years leadership in healthcare project planning or clinical operations, preferred master’s degree and project management certification, experience in academic medical center or integrated health system. | Job Profile Summary ​This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures. Job Overview This position reports to the Executive Director, Department of Medicine, provides strategic and operational leadership for Tufts Medical Center. This position focuses on cross-cutting project execution, operational redesign, and strategic planning to enhance financial performance, quality outcomes, and care delivery within the Department of Medicine. Oversees department-wide initiatives focusing on clinical operations, and finance, with a focus on embedding Lean methodologies, developing programmatic growth strategies, and aligning with institutional performance goals. Supports population health performance across value-based contracts, working collaboratively with clinical and administrative leaders to ensure operational and financial success. Also supports educational and research activities that align with our clinical operations and population health activities, as part of the overall missions of the Department and Tufts Medicine. A major component of the role includes partnering with primary care and specialty divisions to advance strategic initiatives such as chronic disease program buildouts, workflow optimization, and financial planning. Manages a dedicated team and acts as a liaison between operations, finance, quality, and physician leadership. Job Description Minimum Qualifications: 1. Bachelor’s degree in Public Health, Business Administration, or related area. 2. Five (5) years of leadership experience in healthcare project planning, population health, finance, or clinical operations. Experience should include leading multi-stakeholder initiatives with measurable outcomes. Preferred Qualifications: 1. Master's degree in Public Health, Business Administration, or related area. 2. Project management certification (e.g., Lean Six Sigma or similar). 3. Experience in an academic medical center or integrated health system. Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 1. Oversees department-wide project planning and implementation across research, education, clinical, and administrative domains. 2. Develops and scales programs in chronic disease management, access improvement, and service line growth (e.g., Diabetes, CHF, COPD). 3. Serves as a strategic advisor to the Executive Director and division chiefs to align operational projects with institutional goals. 4. Standardizes project execution frameworks using Lean methodology and change management principles. 5. Redesigns and optimizes departmental workflows for efficiency, financial sustainability, and quality outcomes. 6. Develops and maintains dashboards and tracking tools to monitor performance improvement and project execution. 7. Leads root-cause analyses and redesign initiatives in partnership with quality, finance, and operations teams. 8. Helps lead value-based care performance in coordination with Tufts Medical Center Local Care Organization (LCO) leadership. 9. Collaborates with Tufts Medicine Integrated Network (TMIN) and their partnerships to ensure alignment of Department of Medicine strategies with network and payer priorities. 10. Supports risk adjustment, care model design, and other payer-facing initiatives. 11. Leads funds flow modeling and reimbursement optimization efforts in collaboration with Finance. 12. Ensures compliance with ACO, CMS, MACRA/MIPS, and state/federal regulatory requirements. 13. Monitors and reports on contract performance, offering strategic recommendations to leadership. 14. Leverages data tools (e.g., Epic, payer claims data, predictive analytics) to identify trends and opportunities. 15. Develops high-level reports and dashboards to inform department strategy. 16. Promotes a culture of data-informed decision-making and operational transparency. 17. Contributes to performance and revenue improvement by focusing on strategic project planning and financial execution within value-based care frameworks: a.) 10% – Quality Performance Metrics (e.g., HEDIS, Stars, and clinical outcomes). b.) 25% – Risk Adjustment (accurate RAF coding, documentation, and patient complexity). c.) 65% – Efficiency & Cost Reduction (chronic disease management, reduced ED utilization, and inpatient admissions control, including Diabetes and CHF program buildouts). Physical Requirements: 1. Occasionally lift and/or move up to 25 lbs (OSHA standard requirement). 2. Primarily a sedentary role, but may involve walking, standing, and operating office equipment. 3. Frequent communication via phone, email, and in-person meetings. Skills & Abilities: 1. Strong analytical and financial acumen, with the ability to interpret complex data and drive actionable insights. 2. Proven leadership in high-performance, results-driven environments, with a track record of scaling population health programs. 3. Exceptional communication and stakeholder engagement skills, able to collaborate effectively across departments. 4. Expertise in value-based care, risk adjustment, and healthcare financial models. Job Profile Summary ​This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures.