Truist Bank

Serve as a strategic business consultant providing financial insights, leading performance evaluations, and developing forecasts and financial plans. | Requires a bachelor's in Accounting or Finance, 8+ years of relevant experience, and proficiency in financial analysis, GAAP, and financial software. | The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: This role serves as a strategic business consultant to lines of business, providing financial analysis and guidance for high-impact decisions including new product development, pricing, profitability, and investment/divestiture opportunities. Leads performance evaluations, prepares executive-level insights, and owns the development of short- and long-term forecasts and the annual financial plan. Operates with a high degree of independence and strategic influence. LOCATION: **Truist ‘in office’ requirement is 5 days per week Please note: candidate must be located in the below location: Charlotte, NC Atlanta, GA No remote or telecommute option ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Serve as a strategic business consultant to supported lines of business. 2. Lead performance evaluations and prepare executive-level financial insights. 3. Own development of short- and long-term forecasts and the annual financial plan. 4. Provide financial guidance for new product development, pricing, and investment opportunities. 5. Mentor analysts and ensure data integrity and reporting accuracy. 6. Coordinate with cross-functional teams to support strategic initiatives. 7. Ensure compliance with GAAP and internal financial controls. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in Accounting or Finance, or equivalent education and related training. 2. Eight years of relevant accounting or finance experience that includes complex financial analysis. 3. Ability to work independently with minimal guidance. Proactive in completing tasks and producing deliverables. 4. Sound and comprehensive understanding of business and organizational strategies and processes. Ability to build consensus through communication and presentation of factual and relevant information. 5. Strong verbal and written communication skills to interpret and communicate financial analysis to business partners in a concise and useful manner. 6. Strong analytical and problem-solving skills. 7. Sound and logical decision-making abilities. 8. Demonstrated leadership skills and ability to work well with others in a dynamic, team-oriented environment. 9. Familiarity with GAAP. High proficiency in computer applications such as Microsoft Office Excel, PowerPoint, Word, Outlook, and other basic software products. Financial Modeling experience. Preferred Qualifications: 1. Supervisory experience 2. Certified Public Accountant, Certified Management Accountant, or Chartered Financial Analyst 3. Master's degree of MBA 4. Specific financial services or specialized industry experience. 5. Proficient in Essbase/Hyperion, EPM/BPC, or other enterprise accounting software. 6. Experience with macros/VBA. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

Oversee and consult on governance programs, ensure compliance with regulations, and manage risk and operational issues within the marketing department. | Bachelor's degree, 5+ years of experience in risk, operational management, or related fields, with project management and stakeholder communication skills. | The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Collaborate with segment and division leadership, risk advisors and other stakeholders to fulfill respective program requirements, oversee and consult on defined governance programs, and support operational efficiencies to achieve overall strategy success. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Lead informed consultation and oversight to administration of defined governance program with focus on adherence to regulatory requirements, risk management practices, and corporate policies and standards to ensure consistency and operations within segment risk appetite. 2. Lead maintenance and accuracy of business continuity plan and processes through knowledge of team functions and engagement with Marketing SMEs; this includes related teammate training and meeting program deadlines and deliverables as outlined by Third Party Program Management as they extend to quarterly/annual attestations and testing requirements. 3. Lead identification of departmental records, quarterly attestations and annual review in accordance with EIS program guidelines. This also extends to review of internal files for adherence to storage and maintenance requirements. 4. Develop and administer consistent monitoring and oversight to Marketing owned third party vendor management, to include performance and issues management and resolution. 5. Develop and execute quality control monitoring across Marketing to enable enhanced management and performance of key tasks and projects. 6. Provide consultative expertise in self-identifying and driving documentation of issues/remediation plans and controls, leading the team to ensure accuracy and completeness in documentation and gap resolution. 7. Apply knowledge of best practices derived from experience to solve a range of complex risk and operational problems that lead to defined process requirements and team adherence. 8. Provide informed perspective and challenge on existing solutions to solve complex problems by exercising judgment based on the analysis of multiple sources of information. 9. Explain and interprets complex, difficult, or sensitive information; view business challenges from diverse perspectives to effectively liaison between Marketing and other stakeholders. 10. May serve as team leader for other consultant or specialist teammates and/or liaison to a Marketing Operations support area or greater Marketing team. 11. Works independently and receives minimal guidance; act as a resource for teammates with less experience. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree in Marketing, Communications, Business Administration or related field 2. Five years of related experience or an equivalent combination of education and experience 3. Demonstrated contribution to marketing strategy development to solve complex and/or unique risk and operational problems 4. Experience managing or leading projects or project work streams and operates as a lead in a specialty capacity 5. Knowledge of the industry's competitive landscape and the factors that differentiate Truist and it’s competitors in the market 6. Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders 7. Ability to provide direction, coaching and mentorship to experienced teammates 8. Fluent in Excel and PowerPoint, preparing presentations for senior level teammates Preferred Qualifications: 1. Master's degree or MBA 2. Five years of related experience 3. Experience in the financial services industry, risk and operational management General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

Managing logistics processes, optimizing supply chain operations, and leading continuous improvement initiatives. | Extensive experience in logistics, supply chain, and process optimization, with strong analytical skills and cross-functional leadership. | The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The IAM Lead Tester / QA Lead works closely with key stakeholders—including senior leaders, product owners, engineers, and line‑of‑business partners—to clearly define the testing vision, quality strategy, and overall approach needed to ensure products meet business requirements, mitigate risks, and deliver a high‑quality customer experience. This role collaborates across teams to drive testing initiatives from planning through execution, continuously enhance QA standards and processes, integrate scalable and automated testing solutions, and maintain the strategic direction of the organization’s quality engineering practices. ***This role will be full-time, onsite (5 days a week) at Truist core location (NC, GA, VA)*** Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Partner with IAM leadership and IAM cross‑functional teams to define the QA strategy, testing roadmap, and quality objectives for programs and releases. Lead the planning, coordination, and execution of end‑to‑end testing activities—including functional testing, regression, system integration, UAT, performance testing, and automation coverage of entire IAM stack. Oversee IAM test governance and provide clear communication on testing progress, risks, defects, quality metrics, and release readiness. Provide strategic direction on test tooling, automation frameworks, quality standards, and continuous improvement initiatives. Prioritize QA investments and resource allocation to ensure effective coverage and timely delivery across multiple projects. Manage a portfolio of testing activities and lead the delivery of quality controls, including defect prevention, risk‑based test planning, and remediation strategies. Guide teams in identifying gaps, exposures, and areas for improvement within the QA lifecycle, and ensure remediation actions are executed effectively. Mentor testers and QA engineers, fostering a culture of quality, accountability, and technical excellence. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in business administration, technology related field or equivalent education and related training More than seven years of demonstrated progressive experience in Cybersecurity, with emphasis on data lost prevention, vulnerability management, access management, firewalls, security awareness training, etc. Excellent ability to express complex multi-disciplinary technical and business concepts in terms that are understandable to all levels of Lines of Business and corporate management both verbally and in writing Strong working knowledge of cybersecurity terms, concepts, disciplines, frameworks, best practices and industry/regulatory requirements Preferred Qualifications: 5+ years relevant experience testing SailPoint ISC or other IAM tools like SailPoint IIQ,OIM, Saviynt including lifecycle events, provisioning workflows, access certifications, and policy enforcement. Strong understanding of Identity and Access Management (IAM) concepts such as RBAC, ABAC, least privilege, separation of duties (SoD), entitlements, and identity governance best practices. Experience automating test cases Experience conducting, preparing and presenting analysis, findings and recommendations Cyber security certifications such a CISA, CISSP ***This role will be full-time, onsite (5 days a week) at Truist core location (NC, GA, VA)*** Other Job Requirements / Working Conditions Sitting Constantly (More than 50% of the time) Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Minimal and up to 10% General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

Optimize supplier costs and risks while managing supplier relationships and project pipelines to ensure timely delivery and category strategy execution. | Bachelor's degree with 6-8 years sourcing experience, strong analytical, negotiation, project management, and interpersonal skills. | The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Reporting to the Category Director, the Category Manager is responsible for managing all demand management and supply management activities for one or more categories of spend, with the goal of optimizing the total cost of ownership, managing supplier risk, ensuring suppliers adhere to needed timelines, and meeting all business stakeholders’ needs. Serve in a relationship management role with key business/executive partners to drive collaboration, prioritization of business needs for contract support, and ensure engagement of appropriate resources across TSSM to deliver supply value with effective risk mitigation. Actively manage pipeline of projects for team and ensure project delivery to agreed upon timelines and expectations. The Category Manager will be responsible for categories with medium spend levels, medium strategic importance and/or categories which require strong business relationships with senior-level peers in the LOBs or other business functions. He/she should have a deep understanding of the specific dynamics of category requirements as well as the supply market to be able to develop and execute a fit-for-purpose category strategy for the organization. Additional location hubs: Winston-Salem, NC; Greensboro, NC; & Richmond, Va. There is a 5 day in-office expectation. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Implements category strategies with medium spend levels, complexity, and strategic importance within his/her portfolio to optimize business efficiency and drive maximum value. 2. Develops an understanding of the current category activity within Truist and determines where SSM can have a greater involvement and drive value. 3. Specializes by developing deep expertise within the category(s). 4. Maintains deep understanding of global supply markets, competitors and product innovations. 5. Builds strong relations ships with ‘internal customers’ and industry suppliers. 6. Partners with Business Leaders and Executives to ensure that sourcing strategies/category plans and execution are aligned with the Business and MoE/ecosystem Goals. 7. Leads cross functional teams in the development of category specifications, RFIs, RFPs, contracts, and sourcing project plans. 8. Performs market data analysis for negotiations and supplier selection, and leads high-complexity sourcing events. 9. Compiles commodity profile details such as supplier performance, volume forecasts, and design specifications. 10. Analyzes trends and dynamics of supply markets, and prepares commodity-specific performance metrics & dashboards. 11. Ensures that best practices in the sourcing process are followed. 12. Execute the full sourcing process which includes development of scope, supplier selection, commercial negotiation, third party risk acceptance and contract execution. 13. Engages risk stakeholders as needed for sourcing activity. 14. Drive to remedy inconsistent vendor performance across the enterprise and improve vendor performance/optimizing allocation of spend. Promote risk excellence and sound risk management as the first line of defense by driving and owning bank-wide policies including sourcing and purchasing, travel and expense reimbursement and contingent workforce. Also ensure compliance with Bank policies for regulatory directives and other firm-wide policies. Actively manage pipeline of projects for team and ensure project delivery to agreed upon timelines and expectations. Participates in special projects and performs other duties as assigned. Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. A Bachelor’s degree is required. 2. 6 to 8 years of relevant experience in sourcing (and related functions) with regulated organizations known for the strength of their operational, customer service, and risk excellence. 3. Knowledge of the market, suppliers and cost drivers. 4. Demonstrated experience with managing matrixed supplier relationships. 5. Ability to learn content quickly and apply a strategic lens to category spend. 6. Ability to engage and communication with internal and external stakeholders. 7. Track record of success in supplier consolidation and driving spend to preferred suppliers Subject Matter Expertise in strategic sourcing methodology and techniques. 8. Demonstrated ability to develop client relationships. 9. Proficient analytical skills Proficient written and verbal communication skills. 10. Proficient project management and time management skills. 11. Proficient business acumen. 12. Proficient negotiation and influencing skills. 13. Proficient interpersonal skills with the ability to communicate effectively at all levels, particularly at the management level. 14. Self-motivated, with executive presence and presentation skills. Preferred Qualifications: 1. An MBA, Masters in Supply Chain and industry certifications are preferred. Ideally, this experience should be broad based involving several of the following functions: procurement, sourcing and third party management General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

Manage and enhance data infrastructure and reporting to support sourcing, vendor contracting, and spend management with a focus on analytics and process automation. | Bachelor's degree with 5-7 years in financial services sourcing/procurement, strong analytical and communication skills, and proficiency in business intelligence tools like Tableau and Power BI. | The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Establish, administer and maintain the framework for ECS the data infrastructure to source, enrich and/or transform new and existing data solutions. with intermediate to advanced skills in SAS, Snowflake, SQL, Alteryx, Tableau, Power BI and Power Apps. Document, maintain data map, transformation queries and standard operating procedures. Strong preference for Power BI & Tableau skills in addition to AI application and tool automation development. There is a 5 day in-office position. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Act as a trusted partner to TSSM Senior Leadership team by providing them with reporting and analytics support related to sourcing process, vendor contracting, category spend, rate harmonization, RFP analysis, and savings calculations. 2. Oversee the accuracy of the sourcing and spend cube. Implement quality checks to maintain data integrity. Identify, drive and lead reporting enhancements. 3. Conduct category, vendor and process analyses, apply analytical rigor in spend review, and develop recommendations and action steps for category and capacity planning. 4. Work closely with the Business Solutions team to automate reports, enhance existing dashboards, and support system and process transformation (e.g. Tableau and SAP Ariba Spend Management). 5. Develop and manage reporting production to support spend management programs, e.g. Travel, Contingent Workforce, Marketing, and Professional Services. 6. Demonstrate solid risk management practices and control execution to ensure known risks are appropriately managed and mitigated. 7. Establish and maintain relevant skillsets to act as a true Subject Matter Expert, effectively informing TSSM SLT on their category and operation strategies and decisions. 8. Provide guidance to direct reports related to prioritizing work, enhancing data quality, following our data governance framework and increasing the analytic support provided to the TSSM teams. 9. Champion best practice processes, benchmark operation performance metrics against industry standards. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in business, Finance, Accounting or Supply Chain Management 2. 5-7 years' experience in financial services especially sourcing/procurement 3. Excellent analytical skills, including expert level proficiency in spend analysis tools. 4. Excellent interpersonal, written and oral communication skills 5. Strong management skills with ability to communicate requirements and drive improvements across functional teams. 6. Advance proficiency MS Office software and other business systems (Ariba, SAP, etc.) 7. Experience utilizing business intelligence/visualization tools (Tableau, QlikView, etc.) Preferred Qualifications: 1. MBA preferred 2. Hyperion Essbase proficiency 3. Procurement analytics experience 4. Advanced graduate degree in Business, Finance, Accounting or Supply Chain Management 3. Knowledge of Sourcing and Spend Management Tools (e.g. Ariba, Coupa) General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

Coordinate and support infrastructure-related work, manage incidents, and collaborate across teams to ensure system stability. | Bachelor's degree in a related field, 6-10 years of production support experience, proficiency with monitoring tools, and knowledge of ITIL processes. | The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The Production Support Engineer is a key individual contributor within the CT&O organization, focused on cross team collaboration, partnership, and the coordinated delivery of infrastructure-related work. This role operates as an infrastructure generalist with broad technical awareness across compute, storage, network, database, middleware, cloud, and mainframe platforms. Rather than serving purely in an operational capacity, the engineer works closely with Infrastructure Products & Services teams and divisional CIO organizations to ensure smooth delivery of infrastructure components, readiness for production use, and alignment with organizational standards. The Production Support Engineer plays a central role in coordinating technical tasks, supporting project execution, and helping to ensure that infrastructure dependencies are well understood, communicated, and delivered on schedule. While the position participates in incident and problem management activities, its emphasis is on enabling stable environments through proactive partnership, effective communication, and structured engagement with engineering and application teams. ITIL practices including Change, Incident, and Problem Management are applied to support consistency, reliability, and quality across the production ecosystem. For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.) This position is office-centric 5 days a week in one of our Truist hubs. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Handle the identification, triage, and resolution of medium-to-high priority incidents with minimal supervision to ensure business operations are minimally impacted. 2. Collaborate with development teams, business partners, and other stakeholders to diagnose and resolve technical issues, implementing long-term fixes to prevent incident recurrence. 3. Use monitoring tools (e.g., Splunk, Dynatrace, CloudWatch) to detect performance issues and execute corrective actions promptly. 4. Enhance system observability to proactively detect issues and improve overall system performance and stability. 5. Develop and maintain automation scripts to streamline routine production support tasks, reducing manual interventions. 6. Implement automation strategies to improve production stability and minimize downtown. 7. Maintain clear and detailed documentation of troubleshooting procedures, contributing to the shared knowledge base. 8. Provide assistance in improving the incident, problem, and change management processes, following ITIL best practices. 9. Participate in root cause analysis and suggest process improvements to enhance system stability and performance. 10. Collaborate with cross-functional teams in resolving recurring production support issues and optimizing workflows. 11. Actively mentor junior support engineers, fostering technical growth within the team. 12. Escalate complex or unresolved issues to senior engineers or technical experts when necessary. QUALIFICATIONS Required Qualifications The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline. 2. Six to ten years of experience in production support or related technical roles. 3. Experience in managing incident management, triage, and production support functions for both on-premise and cloud environments. 4. Proficiency with IT Service Management (ITSM) tools such as ServiceNow, and familiarity with incident, problem, and change management processes. 5. Strong experience with monitoring tools such as Dynatrace, Splunk, or CloudWatch for proactive issue detection and troubleshooting. 6. Understanding of infrastructure, application technology stacks, and the software development lifecycle. 7. Strong analytical and problem-solving skills with a focus on root cause analysis. 8. Ability to work independently, handle medium-to-complex issues, and escalate critical problems to senior staff as needed. Preferred Skills 7+ years of experience in infrastructure operations, production support, SRE, or related technical roles within a large enterprise Financial Services Industry experience Demonstrated ability to work collaboratively across matrixed engineering, application, and divisional CIO teams to coordinate technical tasks and support project delivery Strong communication and relationship‑building skills, with the ability to translate technical information into clear, actionable updates for diverse stakeholders Broad foundational understanding of key infrastructure domains (compute, storage, network, databases, middleware, cloud, mainframe), with the ability to connect cross‑domain dependencies Proven skill in partnering with engineering teams to assess readiness, validate infrastructure components, and support environment preparation for project milestones Strong analytical and problem‑solving abilities, including the ability to contribute to problem management efforts and support long‑term stability improvements Experience with scripting, AI, and automation tools (PowerShell, Python, Bash, etc.) to streamline tasks and reduce manual steps where appropriate Familiarity with enterprise observability and monitoring tools such as Splunk, AppDynamics, Dynatrace, or CloudWatch Understanding of ITIL processes particularly Change, Incident, and Problem Management; ITIL Foundation certification preferred Exposure to CI/CD pipelines or DevOps methodologies sufficient to support environment coordination and troubleshoot cross‑team handoffs Demonstrated ability to balance operational responsibilities with project and task‑based work in a dynamic environment OTHER JOB REQUIREMENTS / WORKING CONDITIONS Sitting Constantly (More than 50% of the time) Standing Frequently (25% - 50% of the time) Walking Frequently (25% - 50% of the time) Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Minimal and up to 10% General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

Develop and manage dealer client relationships to drive sales growth and provide excellent customer service. | Bachelor's degree, 3 years sales experience, strong sales and negotiation skills, proficiency in Microsoft Office, ability to travel occasionally. | The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Develop and manage new and existing Service Finance dealer client relationships in assigned territories. Produce appropriate level of volume/portfolio growth on a monthly basis. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. • Build and maintain strong dealer relationships providing a high level of customer service to consumers and Service Finance Dealer Clients by being reliable, responsive, empathetic and competent in support of our Perfect Client Experience (PCE) initiatives. • Update the dealer on current programs, changes and special promotions. • Utilize enterprise supported sales management systems as directed to document, monitor and report prospect and client calls and schedules. • Conduct Dealer client visits • Develop dealer call strategies, campaigns, techniques, and tools that will support sales growth objectives. • Other critical tasks and duties assigned QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Bachelor’s degree or equivalent education and related training or experience • 3 years of previous Sales experience • Broad base knowledge of the sales process from lead generation to relationship management • Strong sales and negotiation skills • Excellent organization and time management skills • Excellent oral and written communication skills • Demonstrated ability to work in a team atmosphere. • Demonstrated proficiency in Microsoft applications, including Outlook, Word, Excel and Powerpoint • Positive and professional attitude • Ability to travel, occasionally overnight Preferred Qualifications: 1. OTHER JOB REQUIREMENTS / WORKING CONDITIONS Sitting/Standing/Walking/Bending/Lifting  Sitting (if checked, indicate frequency) Constantly (More than 50% of the time)  Standing (if checked, indicate frequency) Occasionally (Less than 25% of the time)  Walking (if checked, indicate frequency) Frequently (25% - 50% of the time)  Bending (if checked, indicate frequency) Occasionally (Less than 25% of the time)  Lifting (if checked, indicate pounds) Up to 10 lbs.  Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.  Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.  Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.  Travel (Must select one) Minimal and up to 10% General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify