TruGreen

TruGreen

7 open positions available

4 locations
1 employment type
Actively hiring
Full-time

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Showing 7 most recent jobs
TruGreen

Salary+ Uncapped Commission Entry Level Sales Rep - Now Hiring

TruGreenGreenville, SCFull-time
View Job
Compensation$28K - 59K a year

Engage with homeowners face-to-face to understand their needs and deliver tailored lawn care solutions, building trust and customer relationships. | High school diploma or GED, valid driver's license, strong communication skills, and comfort with technology and outdoor work. | Sales Representative255 Echelon Road, Greenville, South Carolina 29605 TruGreen accepts applications on an ongoing basis. Job Description As a TruGreen Field Sales Representative, you’ll be the welcoming face out in the neighborhood, meeting homeowners face-to-face to introduce them to the benefits of personalized lawn care solutions. Equipped with expertise, enthusiasm, and commitment to TruGreen’s proven Sales Playbook, you’ll provide tailored services right at their doorsteps, turning casual interactions into lasting customer relationships. What You’ll Do – You will be the face of TruGreen, engaging with homeowners face-to-face, to understand their needs, and delivering custom lawn care solutions that builds trust and satisfaction. Every day is an opportunity to connect, educate, and earn their business. • Engage with new and existing customers through door-to-door outreach with professionalism, energy, and good vibes • Customize sales messaging to match the unique lawn care needs of each household because no two yards (or customers) are the same • Turn “just looking” into “just signed” with a proven sales methodology and processes • Log interactions and track performance using a CRM to measure activity and track performance, because numbers matter, and so does follow-through • Cross-sell and upsell with precision using your expertise to show customers how to level up their lawns What You’ll Bring - You don’t need a green thumb to thrive here, just the drive to succeed and the people skills to make every doorstep feel like a warm lead. • High school diploma or GED required (a PhD in People Skills is highly encouraged) • Previous sales or customer service experience is a plus, but passion and hustle go even further • Valid driver’s license with a clean driving record, we like our reps reliable and road-ready • Strong communication chops, whether it’s small talk or closing talk, you keep it smart and sincere • Solid time management skills and a self-starter mindset, you’re the kind who doesn’t want to be told “go” • Comfortable with technology and mobile devices (you won’t need to code, just tap, swipe, and go) • Physically able to walk, stand, and occasionally lift up to 25 pounds while working outdoors Perks & Benefits - We believe great work deserves great rewards, and we’re not just talking about perfect picture yards. • Competitive base pay plus uncapped commissions. Your earning potential grows with every sale (and every satisfied homeowner) • Average income is $875 - $1,200/week (based on an annual salary plus average commissions earned for qualifying representatives) • Paid training and ongoing development. We don’t just onboard, we invest. You’ll get the tools and coaching to level up fast • Career growth opportunities. Hard work doesn’t go unnoticed. We love seeing our team rise through the ranks. Your performance, methods, and quality of work can translate into a long-term career. • Full benefits package including health, dental, vision, 401(k), and more. You take care of our customers; we take care of you • Supportive team culture. Join a crew that celebrates wins, shares high-fives, and enjoys Monday mornings • Outdoor office perks. Say goodbye to fluorescent lighting. Your “desk” comes with fresh air, sunshine, and views of freshly treated turf Ready to Join Us? If you’re eager to grow your career while helping others grow greener, happier outdoor spaces, then it’s time to take the next step. Apply now and let’s cultivate something great together. Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job. TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace. Pay Ranges$27,669.00 - $58,865.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit ). California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre-employment testing. To view our disclaimer, Sales Representative255 Echelon Road, Greenville, South Carolina 29605 TruGreen accepts applications on an ongoing basis. Job Description As a TruGreen Field Sales Representative, you’ll be the welcoming face out in the neighborhood, meeting homeowners face-to-face to introduce them to the benefits of personalized lawn care solutions. Equipped with expertise, enthusiasm, and commitment to TruGreen’s proven Sales Playbook, you’ll provide tailored services right at their doorsteps, turning casual interactions into lasting customer relationships. What You’ll Do – You will be the face of TruGreen, engaging with homeowners face-to-face, to understand their needs, and delivering custom lawn care solutions that builds trust and satisfaction. Every day is an opportunity to connect, educate, and earn their business. • Engage with new and existing customers through door-to-door outreach with professionalism, energy, and good vibes • Customize sales messaging to match the unique lawn care needs of each household because no two yards (or customers) are the same • Turn “just looking” into “just signed” with a proven sales methodology and processes • Log interactions and track performance using a CRM to measure activity and track performance, because numbers matter, and so does follow-through • Cross-sell and upsell with precision using your expertise to show customers how to level up their lawns What You’ll Bring - You don’t need a green thumb to thrive here, just the drive to succeed and the people skills to make every doorstep feel like a warm lead. • High school diploma or GED required (a PhD in People Skills is highly encouraged) • Previous sales or customer service experience is a plus, but passion and hustle go even further • Valid driver’s license with a clean driving record, we like our reps reliable and road-ready • Strong communication chops, whether it’s small talk or closing talk, you keep it smart and sincere • Solid time management skills and a self-starter mindset, you’re the kind who doesn’t want to be told “go” • Comfortable with technology and mobile devices (you won’t need to code, just tap, swipe, and go) • Physically able to walk, stand, and occasionally lift up to 25 pounds while working outdoors Perks & Benefits - We believe great work deserves great rewards, and we’re not just talking about perfect picture yards. • Competitive base pay plus uncapped commissions. Your earning potential grows with every sale (and every satisfied homeowner) • Average income is $875 - $1,200/week (based on an annual salary plus average commissions earned for qualifying representatives) • Paid training and ongoing development. We don’t just onboard, we invest. You’ll get the tools and coaching to level up fast • Career growth opportunities. Hard work doesn’t go unnoticed. We love seeing our team rise through the ranks. Your performance, methods, and quality of work can translate into a long-term career. • Full benefits package including health, dental, vision, 401(k), and more. You take care of our customers; we take care of you • Supportive team culture. Join a crew that celebrates wins, shares high-fives, and enjoys Monday mornings • Outdoor office perks. Say goodbye to fluorescent lighting. Your “desk” comes with fresh air, sunshine, and views of freshly treated turf Ready to Join Us? If you’re eager to grow your career while helping others grow greener, happier outdoor spaces, then it’s time to take the next step. Apply now and let’s cultivate something great together. Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job. TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace. Pay Ranges$27,669.00 - $58,865.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit ). California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre-employment testing. To view our disclaimer,

Customer Service
Sales
Communication
Verified Source
Posted 7 days ago
TruGreen

Branch Operations Manager

TruGreenAnywhereFull-time
View Job
Compensation$52K - 87K a year

Supervises and develops a team of lawn care specialists to ensure quality service, customer satisfaction, and achievement of sales and service goals. | Requires supervisory management experience, excellent communication skills, and knowledge of service industry practices; experience in lawn/horticulture is preferred but not present in your background. | 101140 3020 Brookside Drive, Kingsport, Tennessee 37660 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" Position Overview Provides quality and timely service to the customer through the recruitment, training, and supervision of a team of lawn care specialists. Provides effective coaching and development of field staff so that they may positively impact customer retention through exceeding customer expectations. Responsibilities • Evaluates the quality of service provided to customers and develops procedures to minimize customer complaints. Ensures diplomacy concerning customer service-related concerns. • Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations. • Recruits, interviews and selects personnel needed to efficiently staff the service function. Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy. • Plans and conducts new hire and on-going training for service personnel in customer service skills, technical skills, safety policies, and procedures. • Supervises a team of technicians to ensure service (production and sales) goals are met. Maintains positive morale among personnel and actively promotes teamwork. • Examines associate work for accuracy, neatness, and conformance to best practices as well as company policies and procedures. • Determines work procedures issuing oral and written instructions. Expedites workflow by coordinating the sharing of information between customer and field technician. Prepares work schedules and assigns and monitors duties to service personnel for efficiency. • Prepares composite reports from individual reports of subordinates. Conducts daily and weekly management meetings. • Ensures that a safe workplace is provided for all associates by ongoing training and adherence to company policies. • Maintains Department of Transportation Pre/Post Trip Inspection and Drive Qualification files. Ensures current licensing is maintained by all associates as required by company policy/state and/or federal law. Education and Experience Requirements • Associate’s degree in a business-related discipline and two (2) or more years of related experience in lawn/horticulture/agronomy/lawn care services required, or an equivalent combination of education and experience. • 2+ years of supervisory management experience required. • Bachelor’s degree and sales experience preferred • Requires extensive local travel. • Valid, permanent driver’s license from state of residence. Current liability auto insurance required. • Must be 21 years of age by date of hire. Knowledge, Skills, and Abilities • Excellent verbal and written communication skills • Ability to communicate effectively at all levels of leadership and with front line staff • Excellent leadership skills in team building, selecting talent, training, mentoring and developing a sales team, executing goals • Excellent time management skills • Practical knowledge of service industry and experience in developing and executing sales plans • Business process analysis skills • Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Physical Demands & Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to: • Sit or stand • Walk on uneven surfaces or climb stairs for an extended period of time • Use hands and arms to handle, feel or reach • Speak and hear • Use vision abilities for close, distance, color, peripheral, depth, and focus • Lift up to 50 lbs independently • Push and pull equipment Occasionally required to: • Stoop, kneel, crouch or crawl Noise level • Moderate to loud Adverse Conditions • Subject to outdoor weather conditions which may include extreme cold, extreme heat, or wet conditions • Subject to exposure to animals and insects • Regularly exposed to chemicals using appropriate safety equipment • Occasionally work near mechanical or moving parts Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job. TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace. Pay Ranges $52,234.00 - $87,056.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com). California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre-employment testing. To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

Customer Service
Team Leadership
Training & Development
Verified Source
Posted 19 days ago
TruGreen

Branch Sales Manager

TruGreenAnywhereFull-time
View Job
Compensation$58K - 96K a year

Lead and develop sales teams, execute marketing strategies, and manage customer satisfaction within a branch setting. | Proven sales experience, leadership skills, proficiency in CRM and analytics tools, and ability to travel within the market. | 100290 100 Green Park Drive, Collinsville, Illinois 62234 TruGreen accepts applications on an ongoing basis. Job Description Experienced and results-driven Branch Sales Managers lead and enhance all sales activities within their assigned TruGreen branch(es). The ideal candidate will play a pivotal role in staffing and guiding a high-performance sales team to increase sales volume, maximize profits, and uphold their TruGreen Commitment. This position involves devising strategic plans to expand our customer base within the local marketing area. Responsibilities • Strategic Sales Planning: Develop comprehensive sales plans and forecasts at the branch level. Maintain rigorous control over sales outcomes to ensure the attainment of sales objectives within budgetary constraints. • Marketing Program Execution: Collaborate in the execution of various marketing programs, such as door-to-door, direct mail, inside, and outside marketing, to drive profit growth and the expansion of TruGreen's services. Share valuable local market insights and customer feedback with the TruGreen Marketing team. • Lead Generation: Compile lists of potential customers to generate sales leads. Utilize information from direct mail campaigns, advertisements, community events, trade shows, business seminars, and other sources. Additionally, provide support in closing sales as required. • Customer Satisfaction: Address customer complaints related to sales and service. Analyze and manage new sale cancellation requests to proactively retain customers. • Training and Development: Organize and conduct ongoing training for sales personnel, focusing on customer service skills, effective selling techniques, and adherence to safety policies and procedures. • Workflow Management: Establish and oversee work procedures, create work schedules, and facilitate workflow to optimize efficiency. Monitor and report on the hourly, daily, and weekly sales performance of each team member. • Performance Standards: Develop, implement, and maintain performance standards, measurements, and corrective strategies to ensure the realization of approved plans and objectives within the sales organization. • Staffing and HR Management: Lead the recruiting, interviewing, and staffing of 10 or more peak reps. Evaluate staff performance, provide salary recommendations, and enforce disciplinary actions in accordance with company policies. Education and Experience Requirements • Bachelor's degree or 2 - 3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience. • Proven experience in sales. • Strong leadership and team management skills. • Excellent communication and interpersonal abilities. • Strategic thinking and problem-solving skills. • Proficiency in using sales analytics and CRM tools. • Ability to travel to all Door to Door routes within the market. Knowledge, Skills, and Abilities • Demonstrated knowledge of the organization, products, and/or services • Strong understanding of customer and market dynamics and requirements • Proven leadership and ability to drive sales teams • Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume • Ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers, and the general public • Ability to define customer problems, collect data, establish facts, and draw valid conclusions • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form • Other required knowledge skills and abilities include but are not limited to: Attention to Detail, Organizational skills, Adaptability, and Flexibility. • Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Physical Demands & Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to: • Sit, stand, and walk • Use hands and arms to handle, feel, or reach • Speak and hear • Use close vision abilities Occasionally required to: • Lift or move up to 25 lbs. • Stoop, kneel, crouch, or crawl The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Noise level: • Low to moderate Adverse Conditions: • Minimal Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job. TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace. Pay Ranges $57,733.00 - $96,220.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com). California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre-employment testing. To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

Customer Relationship Management
Operational Analytics
Supply Chain Coordination
Verified Source
Posted 24 days ago
TR

Customer Service Representative

TruGreenFlint, MichiganFull-time
View Job
Compensation$28K - 51K a year

Providing customer support, resolving conflicts, and upselling services to enhance customer outdoor spaces. | High school diploma or equivalent, basic computer skills, ability to learn company products and procedures, and good organizational skills. | 100791 6272 Taylor Drive, Flint, Michigan 48507 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to play in the success of our company. There is no job too small or too great that doesn’t equally impact our future. We know there is no business without the people behind our brand that make it – and our services – a reality. You play a critical role in contributing to a high-performing team. At TruGreen, we are committed to our customers, our teams, our values and the science of lawn care. A career with TruGreen is a career full of new opportunities to learn and take pride in your work. #BeTruGreen and find yourself with a satisfying and rewarding career. What’s In it for YOU! Awesome teammates who are dedicated to our values, customers, lawn science and YOU! Competitive wages Opportunities to grow your career Affordable medical and prescription drug plans Financial health resources, including 401k Training & Development Paid Time Off/Sick Leave Your Responsibilities You are responsible for delivering superior customer support throughout the day by answering customer calls and problem-solving to help customers continue to live life outside. You can build sales experience by upselling additional services to customers who are looking to enhance their outdoor living space. Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales skills to upsell products and services to meet customer needs Written and verbal communication skills for professional business interactions Proficient computer skills, especially with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Familiarity with social media applications (Facebook, Instagram, LinkedIn) Ability to learn and apply general knowledge of the company, products and services Ability to read, comprehend and adhere to instructions, processes and procedures Keen attention to detail Mathematical skills to calculate (add, subtract, multiply, and divide) in all units of measure, using whole numbers and decimals to determine rate, ratio, and percent Good organizational and time management skills, including punctuality for on-time attendance Ability to work independently under general supervision and collaboratively as part of a team Ability to talk and type simultaneously when interacting with customers High school diploma or general education degree (GED); or up to one-year related experience and/or training; or an equivalent combination of education and experience Associate degree from a two-year college or technical school preferred As America’s number one lawn care company, TruGreen® is dedicated to using our science-based expertise and local experience to create beautiful, healthy properties across the nation. Through our lawn, tree & shrub, and pest control services, we help improve the health and beauty of outdoor spaces everywhere, so people can Live Life Outside. Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job. TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace. Pay Ranges $27,669.00 - $51,188.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com). California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre-employment testing. To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer We offer growth, both for your career and your community. TruGreen is the nation's largest and most comprehensive provider of lawn and landscape services. We are proud to have over 200 branches across the country so that you will find opportunities with us no matter where life takes you. Plus, we offer competitive pay and a comprehensive benefits package, including medical, dental, vision and 401k plans. With our small-company feel, tight-knit communities and 40 years of time-tested training, you will have everything you need to grow your career with us at TruGreen. Having trouble searching on this site? Please go to trugeenjobs.com for a more optimized search experience.

Customer Service
Sales Skills
Communication
Direct Apply
Posted about 1 month ago
TruGreen

Contact Center Supervisor

TruGreenLewisville, TXFull-time
View Job
Compensation$46K - 76K a year

Supervise and motivate call center representatives to meet sales budgets and performance metrics, handle escalated calls, conduct performance appraisals, and enforce company policies. | High school diploma or GED with 1-2 years related experience, preferably in sales or call center operations, plus leadership and communication skills. | R31211 Description 100924 1801 Lakepointe Dr, Lewisville, Texas 75057 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" Position Overview Supervises the day-to-day activities of Call Center Representatives to achieve sales budgets, ensure quality sales and drive key performance metrics to achieve company goals. Motivate, coach, and develop call center associates. Handle calls due to customer escalations and/or calls requiring in-depth knowledge of the organization’s products and services. Monitor calls/activities as necessary to ensure performance standards are met. May make hiring decisions and conduct performance appraisals. Responsible for the day-to-day application of organizational policies and procedures and the generation of reports as required. Responsibilities • Motivates and leads a team of associates to achieve optimal performance. • Ensures that Associates handle calls in accordance with established guidelines and procedures. • Intercedes on incoming telephone calls to resolve customer complaints/issues. • Monitors and reviews progress and accuracy of work, directs efforts towards achieving agreed performance metrics, and provides technical guidance on complex issues. • Maintains performance records of assigned associates. May conduct performance appraisals. • Provides regular feedback, development, and coaching to associates on performance objectives. Facilitates and maintains a positive work environment. • Generates various routine management reports and other reporting as needed. • Ensures appropriate communication with team members through one-on-one meetings and conducting team meetings. • Ensures company policies are enforced and provides coaching, including corrective action, when necessary. • Assists with the recruitment and selection process for new associates and/or leadership roles. • Supports the goals and objectives of the Call Center, Management, and the Organization. Education and Experience Requirements • High School Diploma or general education degree (GED); plus one to two years of related experience and/or training; or equivalent combination of education and experience. • Two or more years experience in sales and/or service operations or call center. • Senior-level, lead, or management experience preferred. Knowledge, Skills, and Abilities • Oral and written communications skills • Organizational skills • Analytical skills • Knowledge of call center and/or customer service operations • Leadership skills • Team Development Skills • Proficient in software applications (Word, Excel, Outlook, PowerPoint) • Time Management skills; ability to prioritize tasks • Ability to work the full range of hours and adjust to seasonal and any other shift changes as necessary as directed by management to accomplish team and company goals Physical Demands & Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to: • Sit, stand, and walk • Use hands and arms to handle, feel or reach • Speak and hear • Use close vision abilities Occasionally required to: • Lift or move up to 25 lbs • Stoop, kneel, crouch or crawl The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Noise level • Low to moderate • Adverse Conditions • Minimal Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job. TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace. Pay Ranges $45,818.00 - $76,364.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com). California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre-employment testing. To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

Leadership
Communication skills
Organizational skills
Analytical skills
Team Development Skills
Time Management
Proficient in Word, Excel, Outlook, PowerPoint
Verified Source
Posted 5 months ago
TruGreen

Contact Center Sales Team Lead

TruGreenAnywhereFull-time
View Job
Compensation$32K - 59K a year

Drive inside sales, lead and mentor sales reps, coach on sales skills, support leadership with training and team performance, and achieve sales targets. | High school diploma with 2+ years contact center or sales experience, leadership skills, strong communication, ability to work flexible shifts, and basic Microsoft Office knowledge. | 102196 2711 Commerce Drive, Rochester Hills, Michigan 48309 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" Position Overview The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities for sales and leadership. Associates in this role are expected to drive sales of TruGreen products and services in an inside sales environment. This role will support Contact Center leadership with delegated responsibilities around mentoring other sales reps and driving sales efficiency and performance. This is a developmental role, providing the associate the opportunity to lead by example and develop leadership competencies to prepare them for increased responsibility or advanced roles. Responsibilities • Engages with customers and prospects via acquisition & outbound calls to present and sell the full range of TruGreen services. • Demonstrates advanced sales process knowledge and execution through exceptional ability to convert prospects into new customers, upsell/bundle service lines, and retain new customers. • Demonstrates advanced product knowledge and superior service leading to improved customer experiences and strong sales numbers. • Leads and influences team members by example, demonstrating the highest quality of sales skill and customer focus in a way that peers can learn from and replicate • Supports the Contact Center Supervisor (and other leaders as required) in monitoring sales representatives’ metrics/conversations and coaching them on sales skills and efficiency to drive a higher level of individual and team performance. • Accepts other delegated responsibilities from Contact Center leadership as needed to support sales objectives including, but not limited, to new hire training support and facilitation, manage and lead teams, providing support while actively pursuing individual sales targets. • Achieves individual sales targets on designated sales shifts as well as assists the team to achieve sales targets during supervisory shifts. • Provides coaching sessions and training facilitation in person or virtually. • Leads will regularly monitor live calls to provide immediate coaching, including but not limited to barging in, taking over and assisting agent with customer. • Supports location leadership in all on site requirements including, safety protocols and regulations, health screenings, and basic facilities upkeep. Education and Experience Requirements • High School diploma/GED required with 2+ years Contact Center, Telemarketing, or Inside Sales experience required • Associate degree or higher secondary education preferred. • 3+ years of experience in sales, telemarketing, and or call center experience strongly preferred • 1 or more years senior level sales experience preferred Competencies • Customer Focus – Building strong customer relationships and delivering customer-centric solutions. • Accountability – holding self and others accountable to meet commitments. • Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. • Drives Results – Consistently achieving above average results, even under tough circumstances.. • Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations. • Manages Ambiguity – Operating effectively, even when things are not certain or the way forward is not clear. • Interpersonal Savvy – Relating openly and comfortably with diverse groups of people. Knowledge, Skills, and Abilities • Strong Verbal and Written Communication Skills • Team Lead should have dynamic facilitation skills, be comfortable with publicly presenting information, and engaging/motivating others. • Basic knowledge of Microsoft Office (Word, Excel, Windows and Outlook) as well as web-based applications • Knowledge of sales and up-selling techniques (e.g., overcoming objections, closing sales, suggestive selling) • Data Entry Skills • Ability to work evenings, weekends, and holidays with possible shifting schedules in support of leadership team coverage plans • Ability to build customer relationships and provide customer service • Advanced knowledge of the industry, organization, products, and/or services • Demonstrated success leading others Physical Demands & Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to: • Sit, stand and walk • Use hands and arms to handle, feel or reach • Speak and hear • Use close vision abilities Occasionally required to: • Lift or move up to 25 lbs • Stoop, kneel, crouch or crawl The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Noise level - Low to moderate • Adverse Conditions - Minimal Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job. TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace. Pay Ranges $31,819.00 - $58,865.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com). California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre-employment testing. To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

Sales
Leadership
Customer Service
Coaching
Communication
Microsoft Office
Data Entry
Team Facilitation
Verified Source
Posted 5 months ago
TR

Regional Sales Director - Residential

TruGreenAnywhereFull-time
View Job
Compensation$137K - 228K a year

Lead and manage a multi-state residential sales team, develop customer acquisition strategies, maintain key customer relationships, and support sales reps with training and complex negotiations. | Bachelor’s degree, 5-7 years sales management experience, valid driver’s license, strong negotiation skills, CRM knowledge, and ability to travel within assigned region. | 100342 4908 Olsen Drive, Dallas, Texas 75227 TruGreen accepts applications on an ongoing basis. Job Description Position Overview Directly responsible for leading of region residential sales team. Develops and implements new customer acquisition strategies. Responsible for Multiple State Territory. Maintains key customer relationships. Interacts and partners with National Accounts Team to maximize local revenue fulfillment from National Accounts agreements. Trains and familiarize residential sales reps with established policies and practices to ensure the team is equipped with the product knowledge, CRM sales system understanding and selling-skills. Assist residential sales reps with complex sales negotiations. Works with Operations Regional Vice President and General Managers to drive revenue completion, customer satisfaction and resolve customer issues in a timely manner. Responsibilities • Directly responsible for managing the day to day activities of residential sales team for the region. • Develops and implements customer growth strategies. • Maintains key customer relationships. • Manages and leads the residential sales team. • Trains and familiarize residential sales reps with established policies and practices to ensure the team is equipped with the product knowledge, understanding of CRM sales systems, and Top Down and Segment selling-skills. • Assist residential sales reps with complex sales negotiations. Works with Regional VP and General Managers to drive customer satisfaction and resolve customer issues in a timely manner. Competencies • Proven leadership experience directing multi-state market sales teams • Organizational Savvy – Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. • Attracts Top Talent – Attracting and selecting the best talent to meet current and future business needs. • Develops Talent – Developing people to meet both their career goals and the organization’s goals. • Drives Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives. • Financial Acumen – Interpreting and applying understanding of key financial indicators to make better business decisions. • Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement; Working understanding of CRM Sales Systems. Education and Experience Requirements • Bachelor’s degree and 5-7 years sales experience or equivalent combination of education and experience. • Sales Management experience required • Valid, permanent driver’s license from state of residence. Current liability auto insurance required. Knowledge, Skills, and Abilities • Negotiation and influencing skills; Experience in Segment Selling • Knowledge of sales and marketing principles, practices and methodologies • Business and financial acumen • Proven track record achieving New Customer Acquisition in B2B Market • Direct experience managing sales associates across multi-state markets • Ability to mentor, train and develop others • Organizational, project and process management and leadership skills • Written and verbal communication skills, including delivering presentations • Business process analysis skills • Attention to detail and quantitative analytical skills • Working Knowledge of CRM Sales Systems • Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) • Ability to travel within assigned region Physical Demands & Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to: • Sit, stand and walk • Use hands and arms to handle, feel or reach • Speak and hear • Use close vision abilities Occasionally required to: • Lift or move up to 25 lbs. • Stoop, kneel, crouch or crawl The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Noise level: • Low to moderate Adverse Conditions: • Minimal Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job. TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace. Pay Ranges $136,815.00 - $228,024.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com). California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TruGreen performs pre-employment testing. To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

Sales management
Multi-state territory leadership
Customer acquisition strategies
CRM sales systems
Negotiation and influencing
Financial acumen
Talent development
Organizational and process management
Verified Source
Posted 5 months ago

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