truenorth

Greet and assist guests, maintain store appearance, handle transactions, promote deals, and ensure a fast, friendly, and clean experience. | Positive attitude, clear communication, ability to multitask, basic math skills, and physical ability to handle merchandise. | True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people. What you do.... • Treat every guest like they are the most important person in the store • Greet all guests with a smile and a genuine thank you when they leave • Take pride in the store's appearance by following our "truenorth Ready" standards • Promote our great deals and specials to each guest • Live the "Because We Care" motto by always selling age restricted items responsibly • Ensure the store is fully stocked and help guests find what they need • Provide our guests with a "Fast, Friendly, Clean" experience each time they visit What you need.... • Positive and enthusiastic attitude • Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers • Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean" • Ability to count products and make change, as well as read and write English clearly • Ability to access all areas of the store and handle merchandise weighing up to 50 pounds • Multitask and balance duties while always making guests the number one priority What we provide.... • Flexible shifts and a variety of schedules • PAID Training programs to ensure you are successful and have what you need to be a star • Advancement opportunities • Ongoing training and development • A challenging and exciting work environment where guest service is #1 • 401K with Company match * • Paid vacation* • Limited Medical and Dental plan available upon hire * • Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment* • Eligibility requirements must be met All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North, considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer. Our Core Values Operate with the highest level of integrity by being honest and fair. Incorporate excellence in all that we do. Embrace diversity by respecting the rights and dignity of all people. Provide for the health and safety of our guests, team and environment. Reinvest in the communities we serve. Recognize that profitability is essential to our future success.

Guide store staff to provide excellent guest service, maintain store standards including merchandising and cleanliness, manage inventory and pricing, handle staff compliance and training, and assume store manager duties when needed. | High school diploma, valid driver's license and vehicle, ability to supervise and motivate staff, operate EPOS and process transactions, manage store operations including physical tasks and flexible scheduling. | The Assistant Manager guides store staff to provide an exceptional guest experience through merchandising, pricing, and maintaining store cleanliness and organization. The Assistant Manager ensures the adherence of all Company/Store policies, including loss prevention, age-restricted sales, and brand and image standards. In the absence of the Store Manager the Assistant Manager is required to assume the duties and responsibilities of the Store Manager. Principle Responsibilities: • Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which includes greeting and thanking every guest and encouraging all staff to do the same. • Execute True North Ready duties and ensure that all shifts are meeting the True North Ready Standards. • Maintain an awareness of monthly promotions, sale merchandise and advertisements, and communicate them to entire staff. Complete monthly blitz execution as needed. • Receive deliveries from vendors and verify accuracy of inventory along with authorization in price book. • Address staff compliance issues as needed, both directly and by bringing issues to the Store Manager. Review video to confirm policy compliance on all shifts. • Assist with the recruiting of new staff, as well as the training and development of all employees. • Properly address any guest issues or complaints and escalate to the Store Manager when appropriate. • Audit for accuracy all shift reports from the previous day. Correct as necessary and train or retrain as appropriate. • Complete competitor price surveys and execute price changes. • Run daily reports, reconcile shift sheets, complete e-store reporting, and prepare and transport bank deposit. • Perform seasonal duties as needed, such as shoveling of snow on walkways and around pumps, as well as painting of exterior and interior surfaces. Essential Skills and Requirements: • Ability to effectively supervise and motivate others • Process information and merchandise through EPOS, to include: retrieving reports, processing credit card transactions, and operating lottery machine. • Communicate clearly with other employees and guests. • React calmly in the event of an emergency situation. • Read, count, and write to accurately manage store operations. • Take responsibility for transport of bank deposit • Freely access all areas of the store including coolers, stock areas, and register area. • Work in cold conditions for long periods of time while stocking and cleaning the cooler. • Move or handle merchandise throughout the store generally weighing 25 pounds; occasionally lift up to 50 pounds. • Stand for extended periods of time, up to 8 hours. • Ability to work flexible schedule, primarily opposite of the Store Manager, which may include first, second and occasionally third shift Minimum Qualifications: • Must possess and maintain a valid Driver's License. • Must have a High School Diploma or equivalent. • Must have a vehicle (in order to complete banking) • Previous experience supervising others is preferred

Guide store staff to provide excellent guest service, manage merchandising and pricing, ensure policy adherence, handle inventory and banking, and assume Store Manager duties when absent. | High school diploma, valid driver's license, vehicle for banking, ability to supervise staff, operate EPOS systems, and perform physical tasks including lifting and standing for long periods. | The Assistant Manager guides store staff to provide an exceptional guest experience through merchandising, pricing, and maintaining store cleanliness and organization. The Assistant Manager ensures the adherence of all Company/Store policies, including loss prevention, age-restricted sales, and brand and image standards. In the absence of the Store Manager the Assistant Manager is required to assume the duties and responsibilities of the Store Manager. Principle Responsibilities: • Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which includes greeting and thanking every guest and encouraging all staff to do the same. • Execute True North Ready duties and ensure that all shifts are meeting the True North Ready Standards. • Maintain an awareness of monthly promotions, sale merchandise and advertisements, and communicate them to entire staff. Complete monthly blitz execution as needed. • Receive deliveries from vendors and verify accuracy of inventory along with authorization in price book. • Address staff compliance issues as needed, both directly and by bringing issues to the Store Manager. Review video to confirm policy compliance on all shifts. • Assist with the recruiting of new staff, as well as the training and development of all employees. • Properly address any guest issues or complaints and escalate to the Store Manager when appropriate. • Audit for accuracy all shift reports from the previous day. Correct as necessary and train or retrain as appropriate. • Complete competitor price surveys and execute price changes. • Run daily reports, reconcile shift sheets, complete e-store reporting, and prepare and transport bank deposit. • Perform seasonal duties as needed, such as shoveling of snow on walkways and around pumps, as well as painting of exterior and interior surfaces. Essential Skills and Requirements: • Ability to effectively supervise and motivate others • Process information and merchandise through EPOS, to include: retrieving reports, processing credit card transactions, and operating lottery machine. • Communicate clearly with other employees and guests. • React calmly in the event of an emergency situation. • Read, count, and write to accurately manage store operations. • Take responsibility for transport of bank deposit • Freely access all areas of the store including coolers, stock areas, and register area. • Work in cold conditions for long periods of time while stocking and cleaning the cooler. • Move or handle merchandise throughout the store generally weighing 25 pounds; occasionally lift up to 50 pounds. • Stand for extended periods of time, up to 8 hours. • Ability to work flexible schedule, primarily opposite of the Store Manager, which may include first, second and occasionally third shift Minimum Qualifications: • Must possess and maintain a valid Driver's License. • Must have a High School Diploma or equivalent. • Must have a vehicle (in order to complete banking) • Previous experience supervising others is preferred