True North Align

Manage client interactions and support through digital education programs, conduct follow-ups, develop marketing strategies, and participate in virtual team sessions. | Bachelor’s degree or equivalent, 3+ years in client-facing roles, strong communication skills, CRM experience, and ability to manage multiple priorities remotely. | About the Job True North Align collaborates with a globally recognized organization in the fields of human potential and performance psychology. Together, we help experienced professionals in over 100 countries upgrade their interpersonal and leadership skills to design lives that reflect who they truly are. That means they’re doing work they love, and they’re thinking bigger than ever about their impact and earning potential - all aligned with their values, talents, and financial goals. Through a suite of digital courses, live events, and virtual experiences, we support meaningful life transformations that create real, lasting impact. This is a contract-based position. It is not salaried and does not include employee benefits. While the compensation model is generous it is determined by individual performance. If building a secure future through an independent career path with mentorship and coaching at the forefront is a priority for you, we’re seeking individuals ready to either complement or move beyond the traditional corporate track and into work that’s purpose-driven, flexible, and transformational. We're looking for individuals who want to help others grow while expanding their own reach and impact. Key Responsibilities • Manage client information and interactions within our CRM for optimal organization and service • Support clients through our award-winning education programs, seminars (virtual and live) and documentary films • Conduct ongoing follow-ups with existing clients to ensure satisfaction and retention • Deeply understand and advocate for the timeless leadership and performance psychology principles embedded in our products • Maintain consistent communication using digital tools • Develop and implement online marketing strategies to enhance brand presence • Drive lead generation to expand client base • Participate in professional development and mindset training • Communicate professionally with prospective clients to build strong relationships • Attend virtual team leadership sessions • Set and manage self-directed goals in alignment with our mission Skills & Qualifications • Bachelor’s degree or equivalent experience in business, communications, or a related field • Strong background in customer success, account management, or client-facing service roles (3+ years preferred) • Creativity and initiative - this isn’t a role where you run someone else’s playbook. You get to write your own • Excellent interpersonal and communication skills, both written and verbal - professional command of English language required • Proven problem-solving abilities and a proactive, service-oriented mindset • Experience with CRM platforms and other modern tech tools (Google, Calendly, Zoom, etc.) • Must have reliable internet and devices to connect with clients and team members • Ability to manage multiple priorities in a fast-paced environment What We Offer • Professional development opportunities • Collaborative, inclusive team culture • Flexible work location and schedule (remote, full or part time) • Opportunity to make a real impact within a growing company • 3 weekly Zoom training calls • 1-1 mentorship through on-boarding process and beyond • Competitive compensation model If you’re feeling the pull toward impactful work, apply now for an interview to discover if this position is a fit for you.