Tropical Smoothie Cafe

Oversee daily operations of a high-volume cafe, ensuring standards, team development, and financial targets are met. | Experience managing high-volume operations, strong leadership, and operational management skills. | Job Summary Because smoothies don’t manage themselves... We’re searching for a high‑energy, detail‑oriented, goal-driven, people‑loving Operations Manager to oversee our Tropical Smoothie Cafe located in a busy shopping center. Think of yourself as the captain of a small fleet—except instead of ships, it’s blenders, line checks, labor targets, and teams who rely on you to keep everything running smoothly. What You’ll Do (a.k.a. Your Daily Smoothie Blend): • Lead, coach, and develop your team and shift leaders • Ensure the café exceeds operational standards, speed of service goals, and guest satisfaction targets • Monitor labor, cost of goods sold, and guest satisfaction scores. • Conduct regular store inspections to ensure you are health department ready 100% of the time • Hiring, training, and performance management • Keep the atmosphere positive and upbeat, the standards high, and the orders flowing • Create financial reports weekly and ensure we stay on target with the cafe's goals- Or exceed them! What You Bring to the Table: • Experience managing at a high‑volume business • Strong communication skills and promptly responds to all communications • A love for structure, systems, consistency and cleanliness • A competitive, but friendly, nature with a commitment to excellence and a drive to grow the business • Deeply invested in people development, from managers to frontline staff • High standards for brand execution, both visually and operationally • Strategic and forward‑looking, always building toward a more corporate, centralized structure • Hands‑on operator who works on the lines with the team and leads by example • Strong leadership presence, with clear expectations, and a focus on accountability and encouragement • Persistent problem‑solver, unwilling to let technical or operational issues linger Perks of Joining the Team: • Competitive pay and performance incentives • Growth opportunities as we continue to expand • A supportive leadership team that is always here to help • Free meals on shift • PTO offered after the first 6 months • Health insurance offered Ready to Blend Your Skills With Our Team? If you’re passionate about people, operations, and creating a guest experience that feels like sunshine in a cup, we’d love to meet you. Apply today and help us keep our cafés running smoother than a perfectly blended Sunrise Sunset. Job Type: Full-time Pay: From $60,000.00 per year Benefits: • Flexible schedule • Health insurance • Paid time off Work Location: In person