Trinity Health Corporation

Oversee and manage the medical records team ensuring compliance with laws and regulations, maintaining organized records, and providing training. | Requires 3-5 years of medical records experience, supervisory experience, and knowledge of healthcare documentation standards. | Employment Type: Full time Shift: Description: Manager, Medical Records Location: Remote but must reside in the Philadelphia metro area Shift: Mon to Fri, 8 am to 5 pm Incentives: 1st Day Health Benefits Position Purpose: The Medical Records Manager oversees the daily operations of the Regional Medical Records Team. Working closely with the Director of Coding, Clinical Documentation & HIM, this role guides the team's work with a focus on quality, accuracy, and accountability. The manager ensures all medical record processes meet PACE laws, rules, and regulatory requirements, and monitors performance through audits. They also keep team practices aligned with current industry standards and ensure operations run efficiently. This position directly supervises members of the medical records team. Position Information: Position is Remote but must reside in the Philadelphia metro area. Local travel required regularly to facilities in the Philadelphia metro area as well Pennsauken, NJ and Wilmington and Newark DE. Expected travel at least 2 days per week. Other travel may be required to support sites in Florida, Alabama, Indiana, Louisiana and Maryland as needed. What you will do: • Organize, maintain, and assume accountability of PACE Organization medical records system in compliance with corporate, state and federal regulations. • Responsible for managing the medical records team. • Maintain a documented and organized system, which is readily accessible for other professionals both electronically and by paper. • Attend workshops and seminars as needed and provide guidance and training to staff regarding medical record issues. • Maintains confidentiality of all medical records. • Participate in surveys and assist in development of a plan of correction for department deficiencies when necessary. • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, TH PACE Corporate Integrity Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. Minimum Qualifications: • Bachelor's degree in Health Administration or related field OR an Associate's degree in RHIT (or related field) with 3-5 years of medical records experience. A combination of education and experience may also be considered. • 3-5 years of supervisory experience, including managing remote staff. • Notary Public certification preferred (or ability to obtain within 6 months). • Strong knowledge of medical terminology, documentation standards, anatomy, physiology, disease processes, and related technology. • Action‑oriented with strong business acumen, decision-making skills, conflict resolution skills, and the ability to adapt to change. • Strong interpersonal skills with the ability to collaborate across teams and work effectively in virtual environments. • Excellent written, verbal, and presentation skills; able to communicate with diverse groups both on-site and virtually. • Proficient in Microsoft Office (Word, Excel, PowerPoint) and email/calendar systems. Experience with electronic medical records required; EPIC preferred. • High level of accountability with strong planning, organizational, and independent decision‑making skills aligned with organizational mission and goals. • Exceptional organization and customer service skills; able to multitask, manage interruptions, and prioritize in a fast-paced environment. • Strong research, analytical, critical-thinking, and prioritization abilities. • Ability to travel up to 50% within the region. Position Highlights and Benefits: • Comprehensive benefits including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance. • Access to daily pay and employee referral incentives. • Supportive environment with a patient-centered focus. • Opportunities for professional development. • Up to $4,000 in tuition reimbursement annually Ministry/Facility Information Trinity Health PACE - Corp Michigan is a part of Trinty Health. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 133,000 colleagues and more than 38,900 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 92 hospitals, 101 continuing care locations, the second largest PACE program in the country as well as many other health and well-being services. In fiscal year 2025, the Livonia, Michigan-based health system invested $2.9 billion in its communities in the form of charity care, community benefit and other programs and services. Join us and help change the face of healthcare! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Oversee and develop educational programs, lead staff, and ensure compliance with regulations across PACE centers. | Requires a Bachelor's in Nursing, 5+ years of nursing leadership, and experience in teaching or program development. | Employment Type: Full time Shift: Night Shift Description: Director, Education and Professional Development Location: Fully Remote Shift: Mon to Fri, 8 am to 5 pm Incentives: 1st Day Health Benefits Position Purpose: The primary purpose of this position is to plan, direct and oversee standardized approach to all educational programs and materials related to general orientation and annual education requirements, in accordance with current applicable state, federal and local standards, guidelines and regulations across all Trinity Health PACE (TH PACE) owned and managed programs. Prioritizes educational needs within PACE, designs, and delivers training programs to improve knowledge, skills, and consistency in care delivery. Ensures completion of annual mandatory clinical education and skills validations. Serves as lead educator and works in conjunction with local PACE Organization (PO) educators during survey/regulatory plans of correction/past non-compliance needs; driving critical thinking skills across disciplines. What you will do: Leadership & Culture • Model and promote the Mission, Vision, Values, and Guiding Behaviors of Trinity Health and TH PACE. • Maintain a warm, calm, professional environment for participants, families, and colleagues. • Lead collaboratively across all divisions and contribute to shared organizational strategy and goals. • Build strong working relationships, foster teamwork, resolve conflicts, and support a culture of trust and accountability. • Participate in business continuity and disaster recovery plans as required. Operational & Financial Oversight • Maintain departmental budgets, manage supply/equipment orders, and identify cost‑saving opportunities. • Lead or support development of operational plans to achieve organizational goals. • Ensure compliance with all federal, state, and local regulations as well as internal policies and ethics standards. People Leadership • Recruit, coach, mentor, evaluate, and develop staff; address performance issues and support cross‑departmental growth. • Create structured onboarding pathways for new hires and promote staff confidence, retention, and reduced burnout. • Support employees in pursuing advanced clinical designations and gerontological certifications. Education Program Leadership • Plan, develop, and oversee standardized educational programs, including orientation, annual requirements, and clinical in‑service training. • Conduct annual learning needs assessments across all PACE sites and disciplines. • Develop and maintain evidence‑based, age‑friendly (e.g., 4M's) education aligned with interdisciplinary care models. • Facilitate monthly educational webinars and coordinate internal/external presenters. • Serve as TH PACE Administrator for the learning system, assigning and managing appropriate modules. • Review and standardize annual competency checklists and validation processes. • Collaborate with Informatics to learn and teach TogetherCare/Epic workflows and materials. Quality, Clinical, and Program Development • Observe IDT meetings and frontline workflows to identify learning gaps and develop targeted education. • Ensure consistent implementation of evidence‑based care models across all centers. • Lead or support advanced program designations (e.g., ANCC Pathway to Excellence). • Oversee clinical and operational education initiatives across all PACE centers. Partnerships, Affiliations & External Representation • Coordinate clinical affiliation agreements and serve as liaison to colleges and universities; ensure compliance with student activity regulations. • Present TH PACE programs at conferences, external forums, and within the Trinity Health system. • Identify opportunities for publications, conference presentations, and participation in the TH Nursing Summit. • Plan and coordinate internal PACE conferences or symposiums. • Maintain CEU providership and facilitate continuing education across disciplines. Committees, Councils & Strategic Work • Facilitate the PACE Excellence Councils (PECs) and the PACE Leadership Council. • Serve as Co‑chair for the CORE Committee and participate in relevant Trinity Health committees. • Assist with grant writing, research initiatives, and preparation for new program regulations. Minimum Qualifications: • Bachelor's in Nursing required; Master's in Nursing preferred. • Minimum 5 years of nursing leadership experience. • CPR/BCLS Instructor certification (or ability to obtain within 12 months). • A combination of education and experience may be considered. • Minimum one (1) year in a teaching or instructor position with experience planning and developing new programs preferred. • Action‑oriented, business‑savvy, and skilled in conflict management, customer service, and sound decision‑making. • Adaptable to change; able to work independently with strong judgment. • Strong interpersonal skills with the ability to collaborate across cross‑functional and virtual teams. • Excellent written, verbal, and presentation skills for diverse audiences. • Proficient in Microsoft Office, email, calendaring, and quick to learn new software. • Highly accountable with strong planning, organization, and program implementation skills. • Strong multitasking, problem‑solving, and critical‑thinking abilities. • Able to research, analyze, and prioritize information effectively. • Willing to travel as needed to support position requirements Position Highlights and Benefits: • Comprehensive benefits including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance. • Access to daily pay and employee referral incentives. • Supportive environment with a patient-centered focus. • Opportunities for professional development. • Up to $4,000 in tuition reimbursement annually Ministry/Facility Information Continuing Care Corp of Michigan is a part of Trinity Health. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 133,000 colleagues and more than 38,900 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 92 hospitals, 101 continuing care locations, the second largest PACE program in the country as well as many other health and well-being services. In fiscal year 2025, the Livonia, Michigan-based health system invested $2.9 billion in its communities in the form of charity care, community benefit and other programs and services. Submit your application today!!! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Evaluate and improve sepsis treatment protocols through data analysis and staff education to enhance patient outcomes. | Requires a Bachelor's in Nursing, active nursing license in Michigan, ICU or Emergency Department experience, and BLS certification. | Employment Type: Full time Shift: Day Shift Description: POSITION PURPOSE Responsible for the identification and analysis of evidence-based protocols. Works with medical staff to provide real-time education for colleagues for the treatment of sepsis with the end goal of improving quality of care. Engages and interacts with medical staff, resident physicians, allied health professionals, and nursing staff to meet the necessary objectives of standards of care. The coordinator may be asked to participate in other quality initiatives and projects that fall outside the scope of sepsis (or Neuroscience), if necessary, based on the needs of the organization. POSITION QUALIFICATIONS Minimum Education, Licensure / Certification and Experience Education • Bachelor of Science in Nursing required. Masters preferred. Licensure / Certification • Active license to practice nursing in the State of Michigan. • Basic Life Support (BLS) certification. Experience • Minimum of two years Intensive Care Unit (ICU) setting or Emergency Department experience. Lean Six Sigma training preferred. • Experience as a Clinical Nurse Specialist preferred. • Experience with current sepsis guidelines preferred. Special Skill / Aptitudes • Continuously seeks opportunities to improve the quality of patient care delivery through innovative and creative resolution finding, becoming expert at point of care support/resolution through use of critical thinking. • Proven ability in the Microsoft Office suite and other PC-based applications. • Ability to use critical thinking, logic and reasoning to address complex situations. • Ability to use and effectively integrate positive communication approaches to meet diverse patient needs, optimize resources, and adapt care processes to accommodate changing patient acuity and unit needs. • Ability to serve as a teacher, mentor, and coach to patients, students, new nurses, peers, other colleagues, and staff, to advance the profession of nursing and optimize patient outcomes. • Excellent interpersonal service skills necessary in order to form and maintain positive relationships with customers and other healthcare professionals. • Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups. DUTIES / RESPONSIBILITIES • Actively rounds on patients with suspected or confirmed sepsis to ensure patients receive appropriate care. • Evaluates and analyzes utilization of treatment protocols for patients experiencing sepsis to reduce mortality rates and decrease patient length of stay. • Utilizes research and evidence-based practice in the delivery of care, to advance nursing practice, and to improve nurse and patient satisfaction, and quality of care with keystone data. Report figures to management and System Office. • Lead meetings with other members of hospital staff and participate in other meeting when called upon to discuss sepsis • Educate Nurses, Nurse Practitioners, Physician Assistants and Residents to identify and treat symptoms in a timely manner. • Uses data and evidence to drive decisions at point of care that improve and optimize care delivery for patients, clinical outcomes, and patient and nurse satisfaction. • Demonstrates principles of Relationship-based Care to cultivate and maintain therapeutic relationships as a means to optimal healing and collegial functioning as interdisciplinary care team members. • Actively engages and participates in unit-based, and other committees/ initiatives that promote patient and workplace safety, optimal clinical outcomes, and satisfaction. • Contributes to the positive image of nursing and enhances the culture of excellence by modeling professional behavior both in the organization and in the community. • Embraces change and lifelong learning, taking personal accountability to seek out experiences that promote personal and professional growth in order to advance skills and competence. • Utilizes process excellence tools and processes to improve the quality of patient care delivery and outcomes. • Integrates principles of the ZeroHarm/TogetherSafe and demonstrates Trinity Health Guiding Behaviors to provide excellent care of self, patients, and care team members. • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors • Additional duties as assigned. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.