Trilogy Federal

Analyze and document business processes, technology, and organizational structures for a reorganization, including SOPs, process maps, and a centralized documentation repository. | A bachelor's degree, expert Microsoft Office proficiency, strong analytical, communication, and organizational skills, and the ability to obtain Public Trust clearance are required. | Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results. Trilogy Federal is looking for a motivated and independent Documentation Specialist with knowledge and experience of documenting processes for an organization going through a re-organization. This role comes with a focus on documenting an organization’s processes, including analyzing business processes, technology, and organizational structure, to ensure adoption and minimize resistance to the new system. Tasks include developing standard operating procedures for a finance organization, while assessing impact and stakeholder readiness to achieve project goals; creating a new leader/employee handbook; and creating process mappings to document approval and communication flows. We are seeking candidates for a full-time remote position, with potential opportunities for onsite work in the future. We are targeting to staff this position immediately for a 6-month role, potential to extend to a year depending on federal customer requirements. \n Primary Responsibilities: Documentation Repository Development - Support in designing and/or standing up a centralized repository (e.g., SharePoint or similar platform) to house organizational documentation, including functions, duties, and supporting materials for newly established org units. Functional Documentation Development - Assistance in documenting and organizing functions and responsibilities for new organizational components to ensure consistency and clarity across the enterprise, such as a new employee handbook SOP and Process Standardization - Support in reviewing, developing, and standardizing standard operating procedures (SOPs) and inter-office procedures to align with the future-state operating model. Process Mapping / Workflow Documentation - Facilitation of process mapping and documentation of key workflows to support transition planning and operational readiness. Process Analysis and Improvement - Support the review and analysis of complex financial procedures and documentation and provide recommendations for enhancements. Minimum Requirements: Bachelor’s degree Excellent communication skills; written and verbal Strong command of MS Office tools Team building, organization, and leadership skills Ability to effectively communicate and interact with senior level management and clients Expert in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint Strong attention to detail Strong analytical stills An outstanding ability to establish priorities and meet deadlines Ability to obtain a Public Trust clearance Preferred Qualifications: Preferred VA experience but not required Benefits (including but not limited to): Health, dental, and vision plans Optional FSA Paid parental leave Safe Harbor 401(k) with employer contributions 100% vested from day 1 Paid time off and 11 paid holidays No cost group term life/AD&D plan, and optional supplemental coverage Pet insurance Monthly phone and internet stipend Tuition and training reimbursement \n $110,000 - $120,000 a year This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance. \n To cut down on falsified applications and to avoid subjecting real candidates to screening by AI assistants, phone interviews at Trilogy require either a landline or a cellphone number backed by a physical SIM. We cannot conduct interviews with candidates who provide VOIP contact numbers (including Google Voice). Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

You would design and modernize secure Salesforce applications and integrations, deliver work through SAFe/Agile practices, and support deployments, reviews, optimization, and mentoring. | The role requires a related bachelor's degree, at least five years of Salesforce development experience, Salesforce Platform Developer I and Administrator certifications, and eligibility for Public Trust clearance. | Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results. Trilogy Federal is seeking a Senior Salesforce Developer to support the Department of Veterans Affairs (VA). This role will design, develop, and modernize Salesforce applications, integrate enterprise systems, and implement intelligent automation that improves business processes and service delivery. The successful candidate will combine Salesforce development expertise with practical experience using Agentforce, Einstein AI, Prompt Builder, and Salesforce Data 360. Working within a SAFe/Agile environment, this individual will provide technical leadership and collaborate with VA stakeholders to deliver secure, scalable, and reliable solutions. Knowledge of federal financial management, accounting, and related business processes is a plus. Please note, this position is contingent upon customer approval for the role, expected October/November 2026. \n Primary Responsibilities: Design, develop, and maintain Salesforce applications using Apex, Lightning Web Components, JavaScript, SOQL/SOSL, Salesforce Flow, and declarative configuration. Build and maintain secure enterprise integrations using REST/SOAP APIs and MuleSoft, supporting data migration, synchronization, and validation. Configure and extend Agentforce agents, Einstein AI capabilities, and Prompt Builder templates using approved enterprise data and workflows. Apply platform security, access controls, AI safeguards, testing, monitoring, and human oversight to support reliable and auditable operations. Manage deployments through Copado and approved CI/CD pipelines; perform code reviews, troubleshooting, and performance optimization. Translate business requirements into technical designs, user stories, and acceptance criteria while participating in SAFe/Agile planning and delivery. Mentor developers and coordinate with Product Owners, architects, administrators, cybersecurity teams, and business stakeholders. Minimum Requirements: Bachelor’s degree in IT, Computer Science, or a related field. Five or more years of hands-on Salesforce development experience. Salesforce Certified Platform Developer I and Salesforce Certified Administrator certifications. Strong proficiency in Apex, Lightning Web Components, JavaScript, SOQL/SOSL, Salesforce Flow, data modeling, and platform security. Experience integrating Salesforce with enterprise applications using APIs and MuleSoft. Practical experience configuring or extending Agentforce agents, developing prompts and custom actions, and testing AI workflows leveraging Einstein AI and Prompt Builder. Experience with Copado, CI/CD pipelines, unit testing, debugging, and Agile delivery. Strong written and oral communication, technical leadership, and independent problem-solving skills. Ability to obtain a Public Trust clearance. Preferred Qualifications: VA or other federal government experience, particularly supporting financial management, accounting, budgeting, or related business processes. Experience with Salesforce Data 360, retrieval-augmented generation, and AI governance in regulated environments. Salesforce Platform Developer II, Agentforce Specialist, Data Cloud/Data 360, Copado, or Salesforce Architect credentials. Familiarity with SAFe, Git, Salesforce CLI, and approved AI-assisted development tools. Familiarity with federal security requirements, including NIST 800-53, FISMA, and FedRAMP. Benefits (including but not limited to): Health, dental, and vision plans Optional FSA Paid parental leave Safe Harbor 401(k) with employer contributions 100% vested from day 1 Paid time off and 11 paid holidays No cost group term life/AD&D plan, and optional supplemental coverage Pet insurance Monthly phone and internet stipend Tuition and training reimbursement \n $130,000 - $140,000 a year This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance. \n To cut down on falsified applications and to avoid subjecting real candidates to screening by AI assistants, phone interviews at Trilogy require either a landline or a cellphone number backed by a physical SIM. We cannot conduct interviews with candidates who provide VOIP contact numbers (including Google Voice). Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Manage data collection, modeling, and analysis for program performance and modernization, then present actionable recommendations and executive briefings. | Requires a relevant bachelor's degree, 10+ years in data analytics or program evaluation, and at least five years supporting federal government or Department of War initiatives. | Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results. The Project Manager - Data Analytics Lead will lead performance measurement, program evaluation, reporting, decision support, and data-driven modernization for VA TAP. The Lead will integrate quantitative and qualitative information from VA and interagency sources to identify program needs, prioritize improvements, evaluate pilots and modernization initiatives, and translate findings into actionable recommendations for TAP leadership.   The VA Transition Assistance Program (TAP) helps transitioning Service members and their families understand and access the VA benefits, services, and resources available to them as they transition from military to civilian life. VA delivers TAP services at more than 300 military installations across the Continental United States (CONUS) and areas Outside the Continental United States (OCONUS) through a network of Benefits Advisors, supported by standardized curriculum, training, program operations, and performance management. The program is part of the broader interagency Transition Assistance Program delivered in partnership with the Department of War, Department of Labor, and other Federal agencies.    Please note that this position is contingent upon award (estimated December 2026). We expect this role to be remote, but periodic travel may be required to support program activities, customer meetings, and operations at U.S. and overseas locations. Travel frequency will vary based on program needs.  \n Primary Responsibilities: * Lead program data collection, management, modeling, analysis, visualization, and reporting activities supporting TAP operations, performance management, and modernization.  * Develop and implement a performance analysis framework for evaluating TAP performance, outcomes, service delivery, and improvement initiatives.  * Conduct quantitative and qualitative analyses to identify program gaps, trends, emerging needs, risks, and improvement opportunities.  * Integrate and analyze data from VBA, Geographic Information Systems (GIS), other VA organizations, Department of Labor, Department of War, and other relevant interagency sources.  * Analyze information collected through surveys, interviews, focus groups, and other research methods.  * Develop program performance metrics and provide monthly and ad hoc performance reporting, dashboards, and decision-support products.  * Conduct gap analyses, SWOT analyses, data mapping, performance assessments, and other analytical studies.  * Use analytics to identify and prioritize TAP modernization and continuous-improvement opportunities, including initiatives with the greatest potential operational or programmatic return.  * Support development of strategic action plans and modernization implementation plans based on analytical findings.  * Establish measures for pilots and modernization initiatives, evaluate results, and recommend whether and how successful approaches should be scaled.  * Translate complex analyses into actionable findings and recommendations that can be operationalized by TAP leadership.  * Prepare executive-level reports, briefings, presentations, and documentation for Government leadership and interagency stakeholders.  * Support recurring and short-notice Government data calls and ensure analytical products are accurate, defensible, understandable, and appropriate for executive audiences.  * Coordinate analytics activities with the Program Manager, Operations Lead, Curriculum Lead, Government stakeholders, and interagency partners.  Minimum Requirements: * Bachelor's degree in Data Analytics, Statistics, Computer Science, or a related field.  * Minimum of 10 years of relevant experience managing complex data analytics, performance measurement, program evaluation, or decision-support initiatives for large-scale programs.  * At least 5 years of experience supporting similar initiatives within the Federal Government or Department of War (DoW).  * Experience managing Government program data collection, modeling, analysis, and development of analytical products used to support program management and executive decision-making.  * Experience preparing executive-level reports, briefings, and documentation deliverables.  * Demonstrated ability to synthesize complex quantitative and qualitative information and communicate findings to senior stakeholders.  * Experience developing performance measures, analytical reports, or decision-support products.  * Strong project management, analytical, written communication, and presentation skills.  Preferred Qualifications: * Experience supporting VA Benefits programs, military transition programs, or Veteran services.  * Experience developing program evaluation, performance measurement, or continuous-improvement frameworks.  * Experience developing executive dashboards and data visualizations.  * Experience integrating and analyzing data from multiple Government or interagency sources.  * Experience with GIS or geospatial data and analysis.  * Experience designing or analyzing surveys, interviews, focus groups, gap analyses, and/or SWOT analyses.  * Experience using analytics to support strategic planning, program modernization, pilot evaluation, or continuous improvement.  Benefits (including but not limited to): * Health, dental, and vision plans * Optional FSA * Paid parental leave * Safe Harbor 401(k) with employer contributions 100% vested from day 1 * Paid time off and 11 paid holidays * No cost group term life/AD&D plan, and optional supplemental coverage * Pet insurance * Monthly phone and internet stipend * Tuition and training reimbursement \n $125,000 - $140,000 a year This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance. \n To cut down on falsified applications and to avoid subjecting real candidates to screening by AI assistants, phone interviews at Trilogy require either a landline or a cellphone number backed by a physical SIM. We cannot conduct interviews with candidates who provide VOIP contact numbers (including Google Voice).    Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Direct field delivery across more than 300 VA installations, overseeing workforce readiness, staffing, scheduling, and consistent compliant service delivery. | Requires a bachelor's degree, a PMP or comparable certification, and at least six years managing large-scale, geographically dispersed service-delivery operations. | Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results. The Project Manager – TAP Operations Lead will serve as the day-to-day leader of TAP field operations, responsible for translating program requirements into effective staffing, scheduling, field execution, and operational controls. The Operations Lead will oversee workforce coverage and readiness, coordinate resources across locations, resolve operational issues, and help ensure consistent, high-quality service delivery.   The VA Transition Assistance Program (TAP) helps transitioning Service members and their families understand and access the VA benefits, services, and resources available to them as they transition from military to civilian life. VA delivers TAP services at more than 300 military installations across the Continental United States (CONUS) and areas Outside the Continental United States (OCONUS) through a network of Benefits Advisors, supported by standardized curriculum, training, program operations, and performance management. The program is part of the broader interagency Transition Assistance Program delivered in partnership with the Department of War, Department of Labor, and other Federal agencies.    Please note that this position is contingent upon award (estimated December 2026). We expect this role to be remote, but periodic travel may be required to support program activities, customer meetings, and operations at U.S. and overseas locations. Travel frequency will vary based on program needs.  \n Primary Responsibilities: * Direct day-to-day operational execution of nationwide and OCONUS TAP field delivery across 300+ installations and a Benefits Advisor workforce of approximately 250-280 personnel.  * Maintain required Benefits Advisor staffing and operational coverage across permanent and itinerant locations, including continuity during vacancies, leave, training, and other staffing disruptions.  * Manage and coordinate regional/field leadership structures, personnel assignments, schedules, and operational priorities.  * Develop and issue operational directives, schedules, assignments, and implementation guidance necessary for consistent execution of Government requirements.  * Monitor vacancies, staffing levels, coverage requirements, attrition, onboarding, training status, and operational readiness; coordinate new-hire training needs with staffing forecasts.  * Coordinate field travel and temporary coverage while minimizing unnecessary temporary-duty travel and associated costs.  * Ensure timely event scheduling, operational reporting, and consistent delivery of VA Benefits and Services briefings and other required TAP support activities.  * Monitor installation-level service delivery, facilities, equipment, stakeholder relationships, and emerging issues that could affect performance.  * Track operational performance, risks, issues, staffing challenges, and corrective actions; escalate issues before they affect service delivery.  * Coordinate field activities with the Program Manager, Curriculum Lead, Data Analytics Lead, Government stakeholders, and installation-level partners.  * Support implementation of Government-approved operating procedures, curriculum changes, modernization initiatives, and program changes across the field organization.  * Maintain effective communications and knowledge sharing across geographically dispersed teams and locations.  * Ensure workforce onboarding, training, qualification, deployment, and continuing operational readiness.  * Contribute to weekly, monthly, quarterly, and ad hoc operational reports and Government briefings and support rapid response to Government requests.  Minimum Requirements: * Bachelor's degree.  * Minimum of 6 years of relevant experience managing large-scale, geographically dispersed service-delivery operations involving workforce staffing, scheduling, coordination, and performance management.  * Demonstrated experience leading teams and managing projects of national scope within the Federal Government or Department of War (DoW).  * Proven experience managing the day-to-day operations of a geographically dispersed workforce.  * Proven experience developing and issuing operational directives and schedules necessary to effectively manage program operations.  * Strong leadership, organizational, communication, and problem-solving skills.  Preferred Qualifications: * Experience supporting VA, DoW, military transition, Veteran services, training, or similarly complex Federal programs.  * Experience managing geographically dispersed service delivery across multiple military installations.  * Experience coordinating both CONUS and OCONUS operations.  * Experience managing workforce staffing, scheduling, vacancies, coverage, operational performance, and quality.  * Experience managing or supporting a Service Contract Act (SCA)-covered workforce.  * PMP or comparable project management certification.  Benefits (including but not limited to): * Health, dental, and vision plans * Optional FSA * Paid parental leave * Safe Harbor 401(k) with employer contributions 100% vested from day 1 * Paid time off and 11 paid holidays * No cost group term life/AD&D plan, and optional supplemental coverage * Pet insurance * Monthly phone and internet stipend * Tuition and training reimbursement \n $120,000 - $135,000 a year This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance. \n To cut down on falsified applications and to avoid subjecting real candidates to screening by AI assistants, phone interviews at Trilogy require either a landline or a cellphone number backed by a physical SIM. We cannot conduct interviews with candidates who provide VOIP contact numbers (including Google Voice).    Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.