Trilogy Federal

Respond to next-of-kin questions about VA surveys via phone and email, provide customer support, troubleshoot issues, and maintain documentation. | High school diploma, 4+ years office-based work, excellent communication skills, ability to work 4-hour shifts, and obtain Public Trust clearance. | This a Full Remote job, the offer is available from: Georgia (USA) Trilogy Federal is looking for part-time Customer Support Specialists to support an important six-month project that assesses customer satisfaction with the burial and memorial benefits offered by the National Cemetery Administration (NCA). Trilogy will administer a suite of four customer satisfaction surveys, sent to next of kin, which helps NCA assess its compliance with its mission to ensure a dignified final resting place for those who are eligible for VA burial and memorial benefits. The feedback from respondents serves to improve NCA policy, planning, and operational efforts as it relates to the quality of the services provided to Veterans and their families. We are looking for skilled candidates to work 100% remotely with backgrounds in call center support, customer service, administrative assistance, and more. The main functions of the Customer Support Specialist will be to respond to next of kin questions about the surveys (via phone calls and email) and ensure high survey response rates. Training will be provided. If you would like to be part of the team to assist NCA with improving the quality and delivery of memorial services, please apply now. The position is remote but may require onsite training so only candidates in the D.C. Metro Area will be considered. Primary Responsibilities: • Answer/respond to phone calls and emails from next-of-kin with questions regarding VA surveys. • Deliver best-in-class customer service support on behalf of Trilogy. • Troubleshoot issues and provide answers related to the surveys for speedy resolution. • Use provided training materials to correctly answer questions. • Determine whether a call should be escalated, as appropriate, if unable to resolve directly. • Ensure total compliance with all company policies and government regulations. • Maintain required documentation. • Perform other related duties as required by management. Minimum Requirements: • High School Diploma or Equivalent. • At least 4 years of professional office-based work. • The ability to work a 4-hour shift daily for approximately 6.5 months. Current available shifts include: Monday-Friday from 9am-1pm ET and Monday-Friday from 1pm-5pm ET • Excellent verbal and written communication skills: the ability to speak effectively and warmly to Veterans from a variety of backgrounds. • The ability to obtain a Public Trust clearance. Preferred Qualifications: • Understanding or experience working with VA strongly desired   • Fluency in Spanish to answer/respond to phone calls and emails from next-of-kin with questions in Spanish regarding VA surveys. This offer from "Trilogy Federal" has been enriched by Jobgether.com and got a 79% flex score.

Analyze federal financial data, develop reporting requirements and solutions, support end users, and conduct testing and validation for Momentum Financials and VA systems. | 4+ years experience with Momentum Financials and reporting tools, strong communication skills, 4-year degree in related field, ability to obtain Public Trust clearance, and preferred Agile experience. | Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results. Trilogy Federal is looking for a remote Momentum Financials Data Analyst with knowledge and experience in federal financial management data from Momentum Financials to support the Veterans Health Administration (VHA) of the Department of Veterans Affairs. This role comes with a focus on supporting external customers with analyzing current data and reporting needs, developing functional requirements, implementing and testing data and reporting solutions, and supporting end users with the use and analysis of financial data. We are seeking candidates for a hybrid-location role in Arlington, VA or for full-time remote work. Please note, this position is contingent upon award (likely September 2025). Primary Responsibilities: • Support external customers with analyzing current data and reporting business needs, developing reporting requirements, implementing data management and reporting solutions, and supporting end users. • Provide federal financial data subject matter expertise using Momentum Financials. • Develop reports and data management tools using Power BI, Pyramid Analytics, MS SQL Server, Oracle, Azure Synapse, Databricks, Microsoft Office Suite, SQL, and DAX. • Review and analyze data and audit requests from end users and compile the requested data from Momentum financials and other VA systems. • Develop and update guides, training tools, reconciliation approaches, and standard operating procedures for reports and data tools from Momentum financials and other VA systems. • Conduct analysis on the quality of data in Momentum financials and test the migration of data from FMS and other VA systems to Momentum financials. • Provide functional support for system testing, such as developing test scenarios and documentation, performing validation testing for Momentum Financials reports as well as any VA-specific reports and data sources. • Support new client-requested initiatives, such as analyzing reporting requirements, developing design documentation, and training and supporting end users with system functionality. • Attend and participate in meetings with client stakeholders. Potentially lead client meetings. Minimum Requirements: • 4+ years of experience as a Business Analyst or Developer supporting reporting and data management efforts, including requirements analysis, report design, validation, and testing. • 4+ years of experience with Momentum Financials data and table structures. • Experience with some or all of the following tools: Power BI, Pyramid Analytics, MS SQL Server, Oracle, Azure Synapse, Databricks, Microsoft Office Suite, SQL, and DAX. • Ability to effectively communicate and interact with senior level management and clients. • Strong written and oral communication skills. • An outstanding ability to work independently, establish priorities, and meet deadlines. • 4-year degree in Information Systems, Computer Science, Accounting, or similar. • Ability to obtain a Public Trust clearance. Preferred Qualifications: • VA experience preferred. • Experience with Federal finance and accounting processes, including monthly reporting, budget execution, and financial audit responses. • Experience working in an Agile environment (SAFe preferred). Benefits (including but not limited to): • Health, dental, and vision plans • Optional FSA • Paid parental leave • Safe Harbor 401(k) with employer contributions 100% vested from day 1 • Paid time off and 11 paid holidays • No cost group term life/AD&D plan, and optional supplemental coverage • Pet insurance • Monthly phone and internet stipend • Tuition and training reimbursement

The Business Analyst will support external customers by analyzing current business processes and developing functional requirements. They will also implement and test solutions while providing support to end users regarding system functionality and processes. | Candidates must have at least 4 years of experience as a Business Analyst and with Momentum Financials. A 4-year degree in Information Systems, Computer Science, Accounting, or a similar field is also required. | Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results. Trilogy Federal is looking for a remote Momentum Financials Business Analyst with knowledge and experience in federal financial management using Momentum Financials to support the Veterans Health Administration (VHA) of the Department of Veterans Affairs. This role comes with a focus on supporting external customers with analyzing current business processes, developing functional requirements, implementing and testing solutions, and supporting end users with system functionality and processes. We are seeking candidates for a hybrid-location role in Arlington, VA or for full-time remote work. Please note, this position is contingent upon award (likely September 2025). \n Primary Responsibilities: Support external customers with analyzing current business processes, developing requirements, implementing financial management processes, developing and testing solutions to client issues, and supporting end users. Provide Federal Financials subject matter expertise using Momentum Financials. Provide functional support for the design, development, and testing of system interfaces between Momentum and VA legacy systems. Support VHA in the research and analysis for financial statement reporting, internal controls, and responses to internal and external audits. Conduct analysis on problems independently, research and recommend solutions, and execute resolution steps to address client issues. Provide functional support for system testing, such as developing test scenarios and documentation, performing validation testing for the Momentum Financials application, and testing associated reports and interfaces. Support new client-requested initiatives, such as analyzing business requirements, developing design documentation, and training and supporting end users with system functionality. Attend and participate in meetings with client stakeholders. Potentially lead client meetings. Minimum Requirements: 4+ years of experience as a Business Analyst supporting system implementation efforts (requirements analysis, process design, validation, testing, implementation planning) 4+ years of experience with Momentum Financials Ability to effectively communicate and interact with senior level management and clients. Strong written and oral communication skills. An outstanding ability to work independently, establish priorities, and meet deadlines. 4-year degree in Information Systems, Computer Science, Accounting, or similar. Ability to obtain a Public Trust clearance Preferred Qualifications: VA experience preferred. Experience working in an Agile environment (SAFe preferred). Benefits (including but not limited to): Health, dental, and vision plans Optional FSA Paid parental leave Safe Harbor 401(k) with employer contributions 100% vested from day 1 Paid time off and 11 paid holidays No cost group term life/AD&D plan, and optional supplemental coverage Pet insurance Monthly phone and internet stipend Tuition and training reimbursement \n $75,000 - $100,000 a year This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance. \n Regarding remote positions, Trilogy Federal is able to offer virtual employment in the following states: Colorado, Connecticut, D.C., Florida, Georgia, Illinois, Maryland, New York, South Carolina, Texas, and Virginia. Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Support external customers with analyzing current business processes and developing functional requirements. Lead analysis on business problems and execute resolution steps to address client issues. | Candidates must have 8+ years of experience as a Business Analyst and with Momentum Financials. A 4-year degree in Information Systems, Computer Science, Accounting, or similar is required. | Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results. Trilogy Federal is looking for a remote Senior Momentum Financials Business Analyst with knowledge and experience in federal financial management using Momentum Financials to support the Veterans Health Administration (VHA) of the Department of Veterans Affairs. This role comes with a focus on supporting external customers with analyzing current business processes, developing functional requirements, implementing and testing solutions, and supporting end users with system functionality and processes. We are seeking candidates for a hybrid-location role in Arlington, VA or for full-time remote work. Please note, this position is contingent upon award (likely September 2025). \n Primary Responsibilities: Support external customers with analyzing current business processes, developing requirements, implementing financial management processes, developing and testing solutions to client issues, and supporting end users. Provide Federal Financials subject matter expertise using Momentum Financials. Lead functional support for the design, development, and testing of system interfaces between Momentum and VA legacy systems. Support VHA in the research and analysis for financial statement reporting, internal controls, and responses to internal and external audits. Lead analysis on business problems, research and recommend solutions, and execute resolution steps to address client issues. Provide functional support for testing, such as developing test scenarios and documentation and performing validation testing, for the Momentum Financials application, as well as associated reports and interfaces. Assist clients in leading new initiatives, such as analyzing business requirements, developing design documentation, and training and supporting end users with system functionality. Facilitate, lead, and participate in virtual and face-to-face meetings with government clients and other organizations. Minimum Requirements: 8+ years of experience as a Business Analyst supporting system implementation efforts (requirements analysis, process design, validation, testing, implementation planning) 8+ years of experience with Momentum Financials Ability to effectively communicate and interact with senior level management and clients. Strong written and oral communication skills. An outstanding ability to work independently, establish priorities, and meet deadlines. 4-year degree in Information Systems, Computer Science, Accounting, or similar. Ability to obtain a Public Trust clearance Preferred Qualifications: VA experience preferred. Experience working in an Agile environment (SAFe preferred) Benefits (including but not limited to): Health, dental, and vision plans Optional FSA Paid parental leave Safe Harbor 401(k) with employer contributions 100% vested from day 1 Paid time off and 11 paid holidays No cost group term life/AD&D plan, and optional supplemental coverage Pet insurance Monthly phone and internet stipend Tuition and training reimbursement \n $125,000 - $150,000 a year This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance. \n Regarding remote positions, Trilogy Federal is able to offer virtual employment in the following states: Colorado, Connecticut, D.C., Florida, Georgia, Illinois, Maryland, New York, South Carolina, Texas, and Virginia. Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Analyze federal financial data and reporting needs, develop and implement reporting solutions, support end users, and lead testing and training for Momentum Financials. | 8+ years experience with Momentum Financials or similar ERP, strong reporting and data management skills, ability to communicate with senior management, 4-year degree, and ability to obtain Public Trust clearance. | Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results. Trilogy Federal is looking for a remote Senior Momentum Financials Data Analyst with knowledge and experience in federal financial management data from Momentum Financials to support the Veterans Health Administration (VHA) of the Department of Veterans Affairs. This role comes with a focus on supporting external customers with analyzing current data and reporting needs, developing functional requirements, implementing and testing data and reporting solutions, and supporting end users with the use and analysis of financial data. We are seeking candidates for a hybrid-location role in Arlington, VA or for full-time remote work. Please note, this position is contingent upon award (likely September 2025). \n Primary Responsibilities: Support external customers with analyzing current data and reporting business needs, developing reporting requirements, implementing data management and reporting solutions, and supporting end users. Provide federal financial data subject matter expertise using Momentum Financials. Develop complex reports and data management tools using Power BI, Pyramid Analytics, MS SQL Server,Oracle, Azure Synapse, Databricks, Microsoft Office Suite, SQL, and DAX. Review and lead the analysis ofdata and audit requests from end users and compile the requested data from Momentum financials and other VA systems. Develop and update guides, training tools, reconciliation approaches, and standard operating procedures for reports and data tools from Momentum financials and other VA systems. Lead analysis on the quality of data in Momentum financials and test the migration of data from FMS and other VA systems to Momentum financials. Provide expert functional support for system testing, such as developing test scenarios and documentation, performing validation testingfor Momentum Financials reports as well as any VA-specific reports and data sources. Lead new client-requested initiatives, such as analyzing reportingrequirements, developing design documentation, and training and supporting end users with system functionality. Lead and participate in meetings with client stakeholders. Minimum Requirements: 8+ years of experience as a Business Analyst or Developer supporting reporting and data management efforts, including requirements analysis, report design, validation, and testing. 8+ years of experience with Momentum Financials data and table structures or data from similar ERP systems. Experience in designing and building large-scale reporting solutions using cloud- and SaaS based tools to support large groups of end users. Experience with some or all of the following tools: Power BI, Pyramid Analytics, MS SQL Server, Oracle, Azure Synapse, Databricks, Microsoft Office Suite, SQL, and DAX. Ability to effectively communicate and interact with senior level management and clients. An outstanding ability to work independently, establish priorities, and meet deadlines. 4-year degree in Information Systems, Computer Science, Accounting, or similar. Ability to obtain a Public Trust clearance. Preferred Qualifications: VA experience preferred. Experience with Federal finance and accounting processes, including monthly reporting, budget execution, and financial audit responses. Experience working in an Agile environment (SAFe preferred). Benefits (including but not limited to): Health, dental, and vision plans Optional FSA Paid parental leave Safe Harbor 401(k) with employer contributions 100% vested from day 1 Paid time off and 11 paid holidays No cost group term life/AD&D plan, and optional supplemental coverage Pet insurance Monthly phone and internet stipend Tuition and training reimbursement \n $140,000 - $160,000 a year This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance. \n Regarding remote positions, Trilogy Federal is able to offer virtual employment in the following states: Colorado, Connecticut, D.C., Florida, Georgia, Illinois, Maryland, New York, South Carolina, Texas, and Virginia. Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Analyze federal financial data, develop reporting requirements and solutions, support end users, and conduct testing and training for Momentum Financials and other VA systems. | 4+ years as Business Analyst or Developer with Momentum Financials experience, proficiency in Power BI and related tools, strong communication skills, a 4-year degree in a relevant field, and ability to obtain Public Trust clearance. | Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results. Trilogy Federal is looking for a remote Momentum Financials Data Analyst with knowledge and experience in federal financial management data from Momentum Financials to support the Veterans Health Administration (VHA) of the Department of Veterans Affairs. This role comes with a focus on supporting external customers with analyzing current data and reporting needs, developing functional requirements, implementing and testing data and reporting solutions, and supporting end users with the use and analysis of financial data. We are seeking candidates for a hybrid-location role in Arlington, VA or for full-time remote work. Please note, this position is contingent upon award (likely September 2025). \n Primary Responsibilities: Support external customers with analyzing current data and reporting business needs, developing reporting requirements, implementing data management and reporting solutions, and supporting end users. Provide federal financial data subject matter expertise using Momentum Financials. Develop reports and data management tools using Power BI, Pyramid Analytics, MS SQL Server, Oracle, Azure Synapse, Databricks, Microsoft Office Suite, SQL, and DAX. Review and analyze data and audit requests from end users and compile the requested data from Momentum financials and other VA systems. Develop and update guides, training tools, reconciliation approaches, and standard operating procedures for reports and data tools from Momentum financials and other VA systems. Conduct analysis on the quality of data in Momentum financials and test the migration of data from FMS and other VA systems to Momentum financials. Provide functional support for system testing, such as developing test scenarios and documentation, performing validation testing for Momentum Financials reports as well as any VA-specific reports and data sources. Support new client-requested initiatives, such as analyzing reporting requirements, developing design documentation, and training and supporting end users with system functionality. Attend and participate in meetings with client stakeholders. Potentially lead client meetings. Minimum Requirements: 4+ years of experience as a Business Analyst or Developer supporting reporting and data management efforts, including requirements analysis, report design, validation, and testing. 4+ years of experience with Momentum Financials data and table structures. Experience with some or all of the following tools: Power BI, Pyramid Analytics, MS SQL Server, Oracle, Azure Synapse, Databricks, Microsoft Office Suite, SQL, and DAX. Ability to effectively communicate and interact with senior level management and clients. Strong written and oral communication skills. An outstanding ability to work independently, establish priorities, and meet deadlines. 4-year degree in Information Systems, Computer Science, Accounting, or similar. Ability to obtain a Public Trust clearance. Preferred Qualifications: VA experience preferred. Experience with Federal finance and accounting processes, including monthly reporting, budget execution, and financial audit responses. Experience working in an Agile environment (SAFe preferred). Benefits (including but not limited to): Health, dental, and vision plans Optional FSA Paid parental leave Safe Harbor 401(k) with employer contributions 100% vested from day 1 Paid time off and 11 paid holidays No cost group term life/AD&D plan, and optional supplemental coverage Pet insurance Monthly phone and internet stipend Tuition and training reimbursement \n $80,000 - $110,000 a year This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance. \n Regarding remote positions, Trilogy Federal is able to offer virtual employment in the following states: Colorado, Connecticut, D.C., Florida, Georgia, Illinois, Maryland, New York, South Carolina, Texas, and Virginia. Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.