TREGO DUGAN AVIATION OF GRAND ISLAND INC

TREGO DUGAN AVIATION OF GRAND ISLAND INC

5 open positions available

4 locations
2 employment types
Actively hiring
Part-time
Full-time

Latest Positions

Showing 5 most recent jobs
TD

Agent, Ramp Service

TREGO DUGAN AVIATION OF GRAND ISLAND INCGreer, South CarolinaPart-time
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Compensation$31K - 31K a year

Handling customer luggage, operating ground equipment, and assisting with aircraft servicing. | Must have a valid driver's license, be able to lift 70 pounds, and work flexible hours including nights, weekends, and holidays. | Must be able to work a flexible schedule including nights, weekends, and holidays.  Hours will vary based upon flight schedules.  Number of weekly hours may increase or decrease due to seasonal flight changes. * Starting wage $15.00 per hour * Flight Benefits * Paid Time Off * Must have a valid driver's license * Must pass a 10-year background check and pre-employment drug test * Available to work nights, weekends, and holidays * Must be able to complete required training. * Part-Time   Ramp Service Agents: The Ramp Service Agent is responsible for handling customer luggage, including loading and unloading baggage on and off the aircraft, marshalling in and pushing back the aircraft, operating ground service equipment (GSE), meeting arriving flights and servicing departing flights, assisting customers with special needs, assisting customer service agents, as needed, and any other assigned duties. Essential Duties and Responsibilities: * Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary, and aircraft cleaning activities. * Move luggage and comail of various weights and dimensions to and from aircraft and airport luggage receiving area. * Load and unload baggage, luggage, and comail. * Operate ground equipment, including tugs and belt loaders. * Marshal aircraft to and from gates. * Provide proper handling of baggage requiring special care. * Service aircraft lavatories. * Perform aircraft interior cleaning. * Responsible for aircraft security searches and commissary security searches. * Ensure ramp areas are safe and free of FOD and that all ground equipment is maintained correctly. * Follow safety regulations, which include the proper use of ground equipment and wearing proper safety items. * Able to communicate using a two-way radio. * Must be at least 18 years old. * Able to read and write English Physical Demands: You must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the position's essential functions safely. Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Attend and complete paid training.

Customer Service
Communication Skills
Organization
Direct Apply
Posted 8 days ago
TD

Agent, Passenger Service

TREGO DUGAN AVIATION OF GRAND ISLAND INCGreer, South CarolinaPart-time
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Compensation$40K - 50K a year

Providing customer service at the airport, handling inquiries, assisting passengers, and ensuring safety and compliance. | Must have excellent communication skills, physical ability to handle luggage, and flexibility to work varied hours, including nights, weekends, and holidays. | Must be able to work a flexible schedule including nights, weekends, and holidays.  Hours will vary based upon flight schedules.  Number of weekly hours may increase or decrease due to seasonal flight changes. Passenger Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required. Essential Duties and Responsibilities: * Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats * Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements * Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate * Ensures FAA, Airline, and airport regulations are followed * Enforces safety/security measures and protects sensitive zones * Assists Customers with special needs, i.e., Customers who need assistance in boarding * Brings Wheelchair passengers from ticket counter to gates and gates to baggage service * Excellent communication skills * Able to read and write English; bilingual skills a plus * Ability to work efficiently under time constraints * Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays * Must be well groomed and physically fit * Completely clean and search an aircraft * Other duties as assigned * Must pass a ten (10) year background check and pre-employment drug test * Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 * Able to attend required training Physical Demands: Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.

Customer service
Communication skills
Problem-solving
Direct Apply
Posted 8 days ago
TD

Customer Service Officers

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Compensation$31K - 31K a year

Handling customer luggage, operating ground service equipment, marshalling aircraft, and ensuring safety and security on the ramp. | Must be at least 18, able to lift 70 pounds, read and write English, and work flexible hours including nights, weekends, and holidays. | Must be able to work a flexible schedule including nights, weekends, and holidays. Number of weekly hours may increase or decrease due to seasonal flight changes. Starting wage $15.00 per hour Available to work nights, weekends, and holidays Must be able to complete required training. Part-Time Ramp Service Agents: The Ramp Service Agent is responsible for handling customer luggage, including loading and unloading baggage on and off the aircraft, marshalling in and pushing back the aircraft, operating ground service equipment (GSE), meeting arriving flights and servicing departing flights, assisting customers with special needs, assisting customer service agents, as needed, and any other assigned duties. ramp, commissary, and aircraft cleaning activities. Move luggage and comail of various weights and dimensions to and from aircraft and airport luggage receiving area. Load and unload baggage, luggage, and comail. Operate ground equipment, including tugs and belt loaders. Marshal aircraft to and from gates. Service aircraft lavatories. Perform aircraft interior cleaning. Responsible for aircraft security searches and commissary security searches. Ensure ramp areas are safe and free of FOD and that all ground equipment is maintained correctly. Follow safety regulations, which include the proper use of ground equipment and wearing proper safety items. Must be at least 18 years old. Able to read and write English Physical Demands : You must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Attend and complete paid training.

Customer Service
Communication Skills
CRM System Proficiency
Verified Source
Posted 10 days ago
TREGO DUGAN AVIATION OF GRAND ISLAND INC

Cargo Warehouse Manager on Duty

TREGO DUGAN AVIATION OF GRAND ISLAND INCCharlotte, NCFull-time
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Compensation$Not specified

Leading airport cargo operations, training staff, ensuring safety and security compliance, and managing operational reports. | Requires 2+ years in cargo, distribution, or airline logistics, familiarity with FAA/TSA regulations, and valid driver’s license. | General Purpose of Job: The role of Manager-on-Duty (MOD) includes leading the airport gateways’ front-line supervisory personnel within the assigned functional area and acting as liaison between first level supervisors and senior management. The MOD proactively monitors the staffing levels and the activity of assigned employees to ensure that customer satisfaction, safety, security, quality, and employee relations meet or exceed standards. The MOD participates in the overall Gateway hiring, training, coaching, counseling, discipline, and termination of associates and ensures compliance with Company rules and standards as well as governmental regulations and customer contractual agreements. The MOD ensures the facility meets budgetary controls and staffing requirements while also ensuring the administration of all policy and management practices are delivered in a fair and equitable manner where all employees, customers, vendors and other third parties are treated with respect. This position may include responsibility for communication between individual customers and the Company. The scope of the job may vary with the size of the operation and its primary line of business. Essential Duties and RESPONSIBILITES: • Plans, organizes, directs, and participates in the warehouse and cargo ramp handling services ensuring each position is covered and all operational requirements are met. • Directs and trains assigned Agents. Training includes new employee training and on-going in-service training, including monthly compliance and yearly safety training. Maintains required training records. • Implements departmental policy as directed for operations. Advises the Gateway General Manager/Assistant General Manager on policy issues, including making recommendations and decisions as appropriate and developing more efficient methods of operations as needed. • Coordinates warehouse and cargo ramp handling service activities with air carrier personnel, gateway management, and representatives of regulatory agencies as required for operation. • Participates in the operation and training of various types of equipment, including, but not limited to, k-loaders, baggage tugs and carts, belt loaders, electric carts, lavatory carts, portable water carts, air starts, towbars and portable stairs in and around aircraft. Ensures equipment is maintained in good working order at all times. • Ensures compliance with current Federal Aviation Administration (FAA) and TSA security regulations, business partner, and air carrier rules and regulations, directives and procedures. Implements necessary changes in operations as directed. Attends regular and as-needed meetings. • Maintains emergency checklists and supplies. • Prepares and submits verbal and written reports related to service activities and agents as required. • Updates Multi-User Flight Information Display System (MUFIDS) as required. Coordinates communications between airport, airline dispatch personnel and flight captain, including, but not limited to, information related to manifests, weight/balance, fueling requirements, on/off times, uplift, flight release and weather packages. • Handles other business-related responsibilities involving operational recaps, daily reporting, audits, inventory, ordering supplies correcting/updating timekeeping data, and other similar duties. Competency/Behavioral Requirements: • Attention to Detail • Direct and participate in the work of daily operations activities; • Prepare timely written and verbal reports, training demonstrations, etc.; • Follow oral and written instructions; • Communicate effectively both verbally and in writing; • Deal effectively and courteously with co-workers and customers; • Exercise sound, independent judgment; • Analyze situations and problems with a results-oriented focus; • Resolve conflict effectively; • Identify and evaluate solutions, and effectively implement determined action; • Approach problem-solving creatively and with a team orientation; • Present an overall professional image; • Perform the essential functions of the job without posing a threat to the health and safety of others; • Model and promote acceptance and respect for differences among employees; • Perform effectively as a member of the team in carrying out both the TDA stated mission and philosophy and operational performance goals and objectives. • Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in very difficult situations • Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace • Be reliable, responsible, and dependable, and fulfill obligations. PHYSICAL DemaNds: Performs bending, squatting, kneeling, walking, climbing, reaching from ground level to overhead; possess ability to grip objects. Must be able to push, pull, lift and carry things such as heavy objects, luggage, and packages (up to 75 pounds) in and out of aircraft within confined aircraft cargo space or onto or from a conveyor belt. Must be able to ascend to a height of 40 feet for the purpose of de-icing aircraft; must be able to respond to audio transmitted information or alarms; must be able to distinguish color for such things as aircraft wingtip lights and aircraft instrument panel lights; may be subject to standing for long periods of time. Work Environment: Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work. Other Requirements and Qualifications: Education, Experience and Training: Requires a 2-years of hands-on experience in a cargo, distribution, logistics, airline or similar industry. Must receive initial/advanced training required by the air carrier within 90 days. Knowledge: Thorough working knowledge of the types of aircraft used at the gateway operation. Thorough working knowledge of current FAA/TSA security directives & the procedures affecting operations as well as general procedures for warehouse and cargo ramp operations. Licensing/Certification: Must possess a valid Driver’s License; must obtain and maintain a current Ground Security Coordinator certificate with certification for aircraft over 61 seats within the 90 days or; must possess the following certificate of training upon hire: De-Icing/Anti-Icing if required, aircraft pushback, and security search. Miscellaneous Requirements: Must successfully pass a background investigation with a fingerprint-based criminal records check in accordance with Title 14, Code of Federal Regulations, Part 1542, and Airport Security, as required by the Transportation Security Administration. Must pass periodic random drug testing as required in 49 Code of Federal Regulations Part 40 for safety-sensitive employees. Must be able to work a variety of assigned shifts including evenings, nights, weekends, and holidays. Subject to emergency call-in. #ZR Trego Dugan Aviation (TDA) has been in the aviation service business for more than 50 years. Initially, as a single FBO with 8 employees to the present day family of aviation companies and services, and thousands of dedicated team members in numerous aviation disciplines nation-wide! We offer five core services – air cargo, airline ground handling, FBO, maintenance and avionics and private jet charter. Still family owned, Trego Dugan delivers business vision, a midwest work ethic and unparalleled integrity.

Logistics Management
Supply Chain Optimization
Process Improvement
Verified Source
Posted 11 days ago
TD

Full Time Airline General Manager

TREGO DUGAN AVIATION OF GRAND ISLAND INCPhoenix, ArizonaFull-time
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Compensation$NaNK - NaNK a year

Oversee daily airline ground handling operations, ensure safety and security compliance, manage staff, and coordinate with airline and airport authorities. | Requires at least three years of supervisory/management experience in airline ground handling, with knowledge of FAA/TSA directives, security procedures, and aircraft operations. | Trego / Dugan Aviation has an Airline Ground Handling General Manager opportunity at the Mesa/Phoenix Area, (IWA/PHX) General Purpose of Job: This position is responsible for compliance of all aspects of the company and Federal policies within the day-to-day operation of the station. Must be able to communicate all airline business to effectively Internal and external departments. Well-developed planning and organizational skills are required. Must be able to establish goals and objectives and continuously measure performance against these goals and objectives to raise the performance of the station. Responsibility to evaluate, manage, and provide ongoing feedback to employees and develop individuals and encourage career advancement. Lead by example, exemplifying integrity, professionalism, and excellent communication skills. Motivate to achieve results while managing people fairly and with respect. Must be committed to the importance of serving the customer and have an excellent customer service focus. Essential Duties and Responsibilities: * Establish and maintain safety compliance of aircraft, customers, facilities, and employee working environments. Address issues and provide corrective action as they warrant * Ensure compliance with all Federal directives and security requirements. Audit to ensure quality assurance * Ensure compliance for controlling of station expenses/cost and maintain an effective cost control program * Establish airport and local community relations as liaison with airport city officials, FAA, TSA, policy and fire departments * Coordinate airline vendor functions and acts as the liaison for local contracts providing service to airlines, i.e., fueling skycap, security, catering, cleaning, and ground handling. * Evaluate performance and implement appropriate measures to review service provided to airlines. * Ensure compliance of all station manuals and monitor for current revisions and availability * Ensure compliance of customer service, baggage handling, and departure dependability. Monitor and verify quality control. * Establish effective and cost-efficient work schedules for all station employees. * Participate in establishing interview, hiring, and workforce requirements. * Coordinate provide training and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental, and local training issues. * Provide feedback, research, and response to customer complaints/compliments in coordination with Customer Relations. * Establish employee recognition programs for station achievements, i.e., safety, performance, and revenue collect programs. * Work to establish contract revenue and actively pursue opportunities to ensure station profitability. * Perform all functions of a Station Agent. * Other duties as assigned by Regional Manager. * Must pass a ten (10) year background check and pre-employment drug test * Must have the authorization to work in the U.S. as defined in the Immigration Act of 1986. Competency/Behavioral Requirements: * Be pleasant with others on the job and display a good-natured, cooperative attitude * Be reliable, responsible, and dependable and fulfill obligations. * Attention to detail * Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in challenging situations * Accept criticism and deal calmly and effectively with high-stress situations, be open to change (positive or negative), and considerable variety in the workplace. * Willingness to take on responsibilities and challenges * Be sensitive to others' needs and feelings and be understanding and helpful on the job. * Develop one's ways of doing things abiding by TDA/Airline’s policies and procedures, guide oneself with little or no supervision and depend on oneself to get things done * Be persistence in the face of obstacles Physical Demands: Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70 pond suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the essential safely functions of the position. OTHER REQUIREMENTS AND QUALIFICATIONS: Education, Experience, and Training: Requires three years of supervisory/management experience in the airline industry. Must receive initial/advanced CSA/GOA Services training required by the airline. High School Diploma or Equivalent, College preferred. Knowledge: Thorough working knowledge of the types of aircraft used at the station. Thorough working knowledge of current FAA/TSA security directives & the procedures affecting CSA/GOA Services as well as general procedures for passenger processing and baggage transfers. Licensing/Certification: Must possess a valid Driver’s License; must obtain and maintain a current Complaint Resolution Official (CRO) certificate when required by individual airlines companies; a Ground Security Coordinator certificate with certification for aircraft over 61 seats within the probationary period; must possess the following certificate of training upon hire: De-Icing/Anti-Icing if required, Aircraft Pushback, security search, and Security Exit Door training. Miscellaneous Requirements: Must successfully pass a background investigation with fingerprint-based criminal records checks in accordance with Title 14, Code of Federal Regulations, Part 1542, and Airport Security, as required by the Transportation Security Administration. Must pass periodic random drug testing as required in 49 Code of Federal Regulations Part 40 for safety-sensitive employees. Must be able to work a variety of assigned shifts, including evenings and weekends. Job Type: Full-time Salary commensurate with experience.

Regulatory Compliance
Operations Management
Customer Service
Direct Apply
Posted 18 days ago

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