TransUnion

Define and govern enterprise messaging platform architecture and lead modernization to cloud-native systems. | 12+ years in enterprise software design with Java backend and distributed systems expertise. | TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Trusted Call Solutions and Mobile Messaging team develops and supports enterprise-scale communication platforms that help businesses and consumers interact securely and confidently. This portfolio includes KONTXT solutions, Branded Messaging, and Messaging Fraud Protection products focused on preventing fraud, improving trust, and enabling secure communications. The team partners closely with Product, Engineering, Security, Operations, and Enterprise Architecture organizations to deliver highly scalable, resilient, and secure messaging solutions. This role reports to Senior Director of Software Development. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview and Core Responsibilities Define and govern the target architecture for enterprise-grade applications, messaging platforms, APIs, data services, and integrations supporting Trusted Call Solutions and Mobile Messaging products. Translate product strategy and business objectives into architecture roadmaps, technology standards, implementation plans, and modernization strategies. Lead architecture and solution design reviews for new products, major enhancements, integrations, data platforms, and security initiatives. Establish scalable architecture patterns for microservices, distributed systems, event-driven platforms, Kafka messaging, Cassandra databases, and REST APIs. Drive modernization efforts that transition legacy platforms toward cloud-ready and cloud-native architectures while balancing customer commitments, stability, and delivery timelines. Partner with engineering teams to validate architecture through prototypes, performance testing, code reviews, production readiness assessments, and technical guidance. Improve platform scalability, reliability, resilience, observability, security, and operational supportability across business-critical systems. Provide technical leadership during high-priority production incidents, identify root architectural challenges, and implement long-term solutions. Collaborate across Product, Engineering, QA, DevOps, Security, Data, and Enterprise Architecture teams to resolve technical dependencies and business tradeoffs. Mentor senior engineers and technical leaders while promoting engineering excellence, architectural best practices, CI/CD standards, and modern software development principles. Required Knowledge and Experiences 12+ years of experience designing and building enterprise software solutions, including significant experience with Java-based backend platforms and distributed systems architecture. Deep understanding of microservices architecture, object-oriented design principles, integration patterns, data modeling, scalability strategies, and performance optimization for high-volume systems. Proven experience defining architecture roadmaps, reference architectures, technical specifications, non-functional requirements, architecture decision records, and implementation estimates. Experience evaluating technology solutions, communicating architectural tradeoffs, and influencing technical and business stakeholders to drive strategic decisions. Strong expertise in production operations, observability, reliability engineering, capacity planning, troubleshooting, and operational readiness for mission-critical applications. Required Technical Skills Java, Spring Boot, Spring Web, Spring Security, and Spring Data for enterprise application architecture and development. Apache Kafka for event-driven and distributed messaging architectures. Cassandra and related distributed database technologies for highly scalable data platforms. RESTful API design, integration architecture, and enterprise application connectivity patterns. Linux administration and AWS (Amazon Web Services) or comparable cloud technologies supporting modern distributed environments. We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in: Experience with Spark or similar distributed data-processing technologies. Experience with Docker, Kubernetes, and container orchestration platforms. Familiarity with CI/CD pipelines, infrastructure automation, deployment standardization, and software supply-chain security practices. Experience with observability and monitoring platforms such as Prometheus, Grafana, Splunk, or similar solutions. Knowledge of telecommunications, mobile messaging, fraud prevention, identity verification, STIR/SHAKEN, SIP, API security, or related communication technologies. Experience leading large-scale modernization, platform consolidation, or cloud transformation programs across globally distributed teams. Experience integrating architecture governance with Agile delivery methodologies to accelerate development while maintaining technical standards. Benefits that support every part of your life: At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one. For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable. For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage. For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return. For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently. For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position. Pay Scale Information: The U.S. base salary range for this position is $112,500.00 - $187,500 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology. TransUnion's Internal Job Title: Architect, Software Development Company: TransUnion LLC

Manage and evolve data and analytics product portfolio to meet market needs and drive growth. | 8+ years product management experience with strong analytical skills and ability to translate customer needs into product requirements. | TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview Credit Risk Solutions (CRS) is part of TransUnion's Global Solutions organization and is focused on making trust possible by delivering more accurate and comprehensive information on individuals, businesses, and assets, and their relationships to one another. Within CRS, the Alternative Data Product Management team develops and manages a portfolio of benchmarking, advisory, and data-driven solutions that help financial services organizations better understand customer behavior, assess performance, and make informed business decisions using alternative data and analytics. Reporting into Product Management leadership within the Alternative Data business, this team partners closely with stakeholders across North America, the United Kingdom, and Australia to identify market needs, shape product strategy, deliver innovative solutions, and drive commercial growth. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview And Core Responsibilities As a Product Manager, Alternative Data Solutions, you will play a key role in managing and evolving a portfolio of benchmarking, advisory, and data-driven solutions serving financial services organizations around the globe. This role is ideal for a product professional who enjoys solving complex business problems, translating customer needs into actionable product requirements, and collaborating across commercial, analytics, and technology teams to bring solutions to market. • Support the end-to-end product lifecycle for a portfolio of data and analytics products, from opportunity identification and requirements gathering through launch and ongoing optimization. • Gather, synthesize, and prioritize Voice of Customer (VOC) feedback to identify product enhancements, new capabilities, and emerging market opportunities. • Translate business needs and customer challenges into clear product requirements, user stories, business cases, and development priorities for technology and engineering teams. • Partner with analytics, technology, legal, privacy, compliance, commercial, and product marketing teams to drive product development activities and ensure alignment with business objectives. • Manage product concepts and enhancement initiatives through governance, approval, and development processes while balancing customer value, strategic priorities, and operational considerations. • Support product launches by developing sales enablement materials, stakeholder communications, training assets, and go-to-market content that drive adoption and commercial success. • Monitor customer feedback, market trends, competitive activity, product performance, and business outcomes to identify opportunities for product optimization and growth. • Serve as a trusted product partner across global business teams, helping align stakeholders, facilitate decision making, and improve the effectiveness of product development efforts. • Contribute to revenue growth by identifying and advancing product initiatives that create measurable value for customers and support business expansion objectives. Required Knowledge And Experiences • 8+ years of product management or closely related experience supporting the development, commercialization, enhancement, or management of products, analytics solutions, data products, or consulting offerings. • Demonstrated experience translating customer needs, market insights, and business objectives into product requirements, development priorities, and actionable roadmaps. • Strong understanding of product management frameworks and lifecycle disciplines, including requirements gathering, stakeholder management, prioritization, go-to-market planning, and product performance management. • Proven analytical and business acumen with experience evaluating product performance, developing business cases, and making data-driven recommendations. • Experience working with data, analytics, benchmarking, financial services, information services, SaaS, or similarly complex business environments where understanding customer use cases and translating them into scalable solutions is critical. • Bachelor's degree required. Equivalent combination of education and relevant experience will be considered. MBA or other advanced degree is a plus. Required Technical Skills • Advanced proficiency in Microsoft Excel and PowerPoint for data analysis, business case development, stakeholder communications, and executive-level presentations. • Ability to analyze, interpret, and communicate customer, market, operational, and product performance data to support product decisions and prioritization. • Working knowledge of SQL (Structured Query Language) to query, validate, and analyze data used for product performance monitoring, business analysis, and decision-making. • Experience developing product requirements, user stories, process documentation, and stakeholder-facing materials that support product delivery and adoption. • Ability to work effectively with product management and development tools used to support Agile and product lifecycle processes. Preferred Skills We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in: • Experience within financial services, credit risk, credit card, data and analytics, benchmarking, consulting, or information services industries. • Experience using Jira and Confluence for requirements management, backlog prioritization, documentation, and cross-functional collaboration. • Experience supporting customer-driven product innovation through Voice of Customer programs, customer feedback analysis, or market research initiatives. • Familiarity with Salesforce or similar CRM platforms used to support commercial and customer-facing processes. • Experience launching, commercializing, or supporting complex B2B data, analytics, benchmarking, or advisory products across multiple stakeholders and markets. Benefits That Support Every Part Of Your Life At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one. For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable. For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage. For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return. For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently. For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position. Pay Scale Information The U.S. base salary range for this position is $90,000.00 - $150,000 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents. TransUnion Overview At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology. TransUnion's Internal Job Title Sr Consultant, Product Management Company TransUnion LLC

Lead global Invoice-to-Cash process strategy, standardization, and operational excellence across multiple regions. | 15+ years in global Invoice-to-Cash leadership with deep process expertise and strong executive stakeholder management skills. | TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Global Invoice-to-Cash team is responsible for overseeing billing, cash application, collections, dispute management, and related process governance across multiple regions. This team plays a critical role in supporting TransUnion’s financial operations by ensuring timely, accurate, compliant, and scalable Invoice-to-Cash processes that enable business growth and enhance the customer experience. This role will partner closely with Sales, Sales Operations, Finance, Tax, Treasury, Legal, Technology, and Global Finance Shared Services teams, with an initial focus on the US, Canada, and UK before expanding across additional global operations. This role reports to the VP of Global Finance & Shared Services This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview And Core Responsibilities The Senior Director, Global Process Leader, Invoice to Cash will serve as the strategic owner of the end-to-end global Invoice-to-Cash process. This leader will drive process standardization, operational excellence, automation, governance, vendor management, and transformation across global billing, collections, cash application, credit, and dispute management operations. • Define and own the global strategy, vision, and roadmap for Invoice-to-Cash, ensuring alignment with business objectives, Sales/Sales Operations, and Finance priorities. • Lead the design, standardization, documentation, and governance of global Invoice-to-Cash processes, policies, controls, SOPs, and best practices across regions. • Oversee global Invoice-to-Cash operations to ensure timely, accurate, efficient, and compliant transaction processing across multiple geographies. • Partner with Global Finance Shared Services teams in Pune, India and Costa Rica, along with key business stakeholders, to oversee global delivery of the Invoice-to-Cash process. • Drive continuous improvement, process reengineering, digitization, and automation to reduce manual work, improve accuracy, lower operating costs, and support scalable growth. • Establish and monitor key performance indicators, identify underperformance, conduct root cause analysis, and implement corrective action plans. • Lead change management efforts to support adoption of new processes, policies, technologies, and governance models across global teams. • Manage strategic vendor relationships supporting Invoice-to-Cash, including contract compliance, service optimization, issue resolution, and risk mitigation. • Serve as the key liaison between Invoice-to-Cash teams and stakeholders across Finance, Sales, Sales Operations, Tax, Treasury, Legal, Procurement, and Technology. • Lead, develop, and inspire a high-performing global team, fostering a culture of accountability, process discipline, operational excellence, and innovation. Required Knowledge And Experiences • 15+ years of relevant experience, including 8+ years in a global Invoice-to-Cash process leadership role within a shared services or large multinational environment. • Deep end-to-end Invoice-to-Cash expertise across billing, collections, credit, cash application, dispute management, process governance, and operational controls. • Proven experience leading global process standardization, transformation, system implementations, automation, and governance across complex, matrixed organizations. • Strong executive presence, stakeholder management, communication, analytical, and leadership skills, with the ability to translate strategy into measurable outcomes. • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, or equivalent experience with demonstrated success leading global finance operations. Required Technical Skills • Experience with major ERP and finance technology platforms such as PeopleSoft, Oracle, SAP, HighRadius, or similar systems. • Strong understanding of Invoice-to-Cash automation, workflow tools, system integrations, reporting, and data accuracy controls. • Ability to leverage KPIs, dashboards, root cause analysis, and performance data to drive operational improvements. • Experience partnering with Technology teams to define business requirements, improve system capabilities, and support global process transformation. • Working knowledge of internal controls, audit standards, compliance requirements, and country-specific tax or regulatory considerations related to Invoice-to-Cash operations. Preferred Skills We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in: • Experience driving AI, robotics, or advanced automation initiatives within finance operations or shared services environments. • Experience managing global vendors or outsourced service providers supporting finance operations. • Exposure to global operations across North America, Europe, India, Costa Rica, or other shared services delivery locations. • Experience improving customer experience, issue resolution models, and escalation management across finance or order-to-cash processes. • Ability to benchmark process performance against industry standards and drive best-in-class operational outcomes. Benefits That Support Every Part Of Your Life At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one. For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable. For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage. For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return. For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently. For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position. Pay Scale Information The U.S. base salary range for this position is $166,800.00 - $250,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents. TransUnion Overview At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology. TransUnion's Internal Job Title Sr Director, Shared Services Company TransUnion LLC