Trace3

Design, develop, and support enterprise Power BI dashboards and semantic models to enable data-driven decision-making. | 5+ years in Business Intelligence with strong Power BI expertise, relational data concepts, and stakeholder communication skills. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the "big picture." We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The "Stuff" it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it's due and demonstrate transparency. We "bring the weather" by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures - not just their success. We appreciate the individuality of the people around us. JOB SUMMARY: The Senior Business Intelligence Developer (Power BI) is responsible for designing, developing, and supporting enterprise reporting and analytics solutions that enable data-driven decision-making across the organization. This role partners closely with business stakeholders to define reporting needs, build scalable Power BI dashboards and semantic models, and ensure consistency of KPI definitions, governance, and data integrity. This role drives best practices across data modeling, visualization standards, performance optimization, and self-service enablement. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Power BI Development & Delivery • Design and develop high-quality Power BI reports and dashboards that align to business goals and stakeholder needs. • Translate business requirements into scalable BI solutions, including dashboards, scorecards, KPI tracking, and ad-hoc reporting. • Create and maintain reusable Power BI assets (measure libraries, templates, report standards, certified datasets). Semantic Modeling & Data Design • Develop and maintain Power BI semantic models (datasets) using best practices (star schema, proper relationships, optimized DAX). • Build and optimize DAX measures, calculations, and model performance to ensure fast, reliable reporting experiences. • Partner with Data Engineering and IT teams to define data requirements and improve data quality and accessibility. Data Governance & KPI Standardization • Ensure consistency of KPI definitions, business logic, and metric interpretation across dashboards and stakeholders. • Contribute to and support a structured approach to certified dashboards/datasets, KPI documentation, and reporting governance. • Establish and maintain strong documentation, including metric definitions, refresh cadence, and data lineage. Security, Access, and Compliance • Implement and maintain Row-Level Security (RLS) and access control structures aligned to business and security requirements. • Ensure dashboards follow data handling, privacy, and compliance requirements as defined by internal governance and security teams. Operational Support & Continuous Improvement • Provide production support for BI solutions, including troubleshooting, incident resolution, and continuous enhancement. • Monitor and improve performance, refresh reliability, and user experience. • Identify opportunities to improve efficiency via automation, self-service enablement, and reduction of recurring manual reporting requests. Collaboration & Leadership • Act as a trusted partner to business leaders, supporting prioritization, planning, and reporting roadmap discussions. • Mentor junior BI developers/analysts and support standardization of development practices across the team. • Contribute to process maturity, including intake/triage, requirements definition, and delivery best practices. Required Qualifications: • 5+ years of experience in Business Intelligence, reporting, analytics, or a related discipline. • 3+ years of strong hands-on experience with Power BI, including: • Data modeling and dataset design • DAX development and optimization • Power Query transformations • Report performance tuning • Experience gathering requirements and translating them into scalable reporting solutions. • Strong understanding of relational data concepts and reporting design patterns (star schemas, facts/dimensions). • Ability to work across technical and business stakeholders and communicate clearly at multiple levels. Skills & Competencies • Advanced Power BI development (DAX, modeling, optimization) • Strong business acumen and ability to translate stakeholder needs into measurable BI outcomes • Documentation discipline (data definitions, metric catalogs, reporting standards) • Excellent problem-solving and root cause analysis • Ability to work in a fast-paced environment with shifting priorities • Collaboration and mentorship mindset Preferred Qualifications: • Experience with SQL and working directly with data sources (data warehouses, data lakes, transactional systems). • Experience with Power BI governance practices (certified datasets, workspace strategy, deployment pipelines, versioning). • Familiarity with enterprise platforms such as: • NetSuite, Salesforce, ServiceNow, Monday.com, PSA platforms, or similar systems. • Exposure to modern data platforms such as Azure, Snowflake, Databricks, Microsoft Fabric, or equivalent. • Understanding of financial and operational KPIs (e.g., revenue, GP/GM, utilization, backlog, bookings). Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $110,000-$125,000 USD The Perks • Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Major offices stocked with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We're committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. • **To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Lead the strategic direction, governance, and lifecycle management of Trace3’s services portfolio, ensuring alignment with business goals and market needs. | 10+ years in portfolio or product management within technology services or consulting, with strong financial, strategic, and leadership skills. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. JOB SUMMARY: The Senior Director of Portfolio Management leads the strategic direction, governance, and ongoing evolution of Trace3’s Services Portfolio across all services. This role defines portfolio vision working with Trace3 Business Unit and Service leadership teams, establishes governance and standards, builds out sales enablement and ensures offerings drive measurable business impact and align with Trace3’s long-term growth strategy. As a senior leader, this role builds and maintains the portfolio governance model, oversees the full lifecycle of new and existing offerings, and ensures seamless alignment across Sales, Delivery, Engineering, Finance, Marketing, and other key stakeholders. The Senior Director drives organizational clarity, accelerates speed to market, and ensures every offering is financially sound, operationally scalable, and competitively positioned. This leader provides direction, mentorship, and development for the portfolio management and sales enablement team, ensuring Trace3’s services remain relevant, profitable, easy to sell, and strategically differentiated. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Portfolio Strategy and Governance Own the services portfolio end-to-end, including administration, governance, lifecycle management, enablement, and continuous evolution. Partner with Business Unit, Services, Sales, Finance, Marketing, and Delivery leadership to define portfolio strategy, long-term vision, priorities, and success metrics. Establish and maintain a portfolio governance model to ensure alignment, accountability, and consistent decision-making across all services. Guide portfolio direction using client demand, competitive insights, financial objectives, and delivery capability. People Leadership and Talent Development Lead and develop a high-performing portfolio management and enablement team. Align team structure and capabilities with the future needs of the services portfolio. Foster a culture of ownership, collaboration, continuous improvement, and innovation. Offering Lifecycle and Roadmap Management Lead the full lifecycle of service offerings from concept and launch through performance management, enhancement, and retirement. Prioritize the offering roadmap based on market opportunity, scalability, profitability, and strategic alignment. Drive portfolio standardization and strategic cohesion across all service areas (Cloud, Security, Data & Analytics, AI, Contact Center & Collaboration, Managed Services, and Consulting). Lead initiatives to modernize how services are designed, packaged, positioned, and scaled. Pricing, Packaging and Operational Readiness Govern pricing frameworks, service packaging, lifecycle status, and financial thresholds in partnership with Sales, Finance, and Delivery leadership. Ensure offerings meet operational readiness, profitability, and market relevance standards. Ensure offerings are accurately represented across enterprise systems, including the service catalog, pricing tools, and financial platforms. Go-to-Market and Enablement Provide leadership for go-to-market readiness, partnering with Sales and Marketing on positioning, launch planning, enablement, and internal communications. Oversee development of consistent GTM collateral, service briefs, scoping guides, sales tools, and field enablement materials. Drive adoption of standardized sales motions and enablement pathways to support scalable growth. Performance Management and Analytics Establish portfolio performance reporting across revenue, gross profit, growth trends, pipeline health, attach rates, and lifecycle status. Lead regular portfolio performance reviews, identifying trends, risks, and opportunities for investment, enhancement, or rationalization. Enable data-driven decision-making through transparent metrics, standardized reporting, and disciplined operating rhythms. Cross-Functional Leadership and Operating Model Influence and align leaders across the organization to resolve roadblocks, accelerate execution, and drive shared priorities. Establish operating rhythms, processes, and communication structures that increase cohesion, speed, and accountability across service teams. Drive adoption of standardized frameworks and templates that enable scale and predictability. Act as a trusted advisor to senior leadership, shaping broader services and go-to-market strategy. REQUIRED SKILLS AND EXPERIENCE: Bachelor’s degree in business, product management, technology, or related field required Advanced degree (MBA or equivalent) preferred 10+ years of experience in portfolio management, product management, services strategy, or offering management Experience working in technology services, consulting, or systems integrator environment Proven ability to lead, manage, and develop high-performing portfolio managers, analysts, or enablement teams Strong familiarity with service catalog design, pricing models, financial analysis, and offering lifecycle governance Strong financial and business acumen with a deep understanding of services profitability, margin models, and portfolio KPIs Proficiency with enterprise business systems (CRM, ERP, PSA, pricing/scoping tools) and data analysis/reporting tools Demonstrated success leading cross-functional initiatives across Sales, Delivery, Finance, and Marketing Ability to build alignment across organizational levels and influence stakeholders without direct authority Skilled in strategic planning, long-term portfolio visioning, and translating strategy into structured execution Highly adept at navigating conflict, resolving competing priorities, and driving consensus in complex environments Expertise in process improvement, change management, and operational standardization at scale Highly organized, detail-oriented, with strong prioritization skills in fast-paced, dynamic environments Ability to manage multiple initiatives simultaneously while maintaining clarity, structure, and momentum Exceptional written, verbal, and presentation skills, including comfort presenting to senior leaders Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $200,000—$275,000 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Major offices stocked with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Lead the people-side execution of enterprise transformation initiatives, develop change strategies, and support adoption and sustainability across the organization. | Requires 5+ years in program or change management, Prosci certification, and experience supporting large-scale initiatives, with a strong emphasis on leadership and stakeholder management. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the "big picture." We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The "Stuff" it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it's due and demonstrate transparency. We "bring the weather" by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. ABOUT THE ROLE: This is a temporary, remote-based position. The Change Management Lead will play a key role in driving the people side of the company's most critical transformation initiatives sponsored by the Value Creation Office (VCO). This role ensures that new processes, operating models, and ways of working introduced through the VCO are clearly understood, effectively adopted, and sustained across the organization. Partnering closely with senior leaders and cross-functional teams, the Change Management Lead will build organizational readiness, guide teams through change, and help accelerate the impact and value realization of enterprise-wide programs. This role is essential to ensuring that transformation initiatives deliver lasting impact, not just at launch, but over time. Success is measured by adoption, sustainability, and the ability to embed new ways of working that drive measurable value for the organization. WHAT YOU'LL DO: • Lead the people-side execution of enterprise transformation initiatives sponsored by the Value Creation Office (VCO) • Develop and execute integrated change strategies aligned to program milestones, governance requirements, and value realization goals • Assess organizational impacts, readiness, stakeholder needs, and potential resistance across initiatives • Design and deliver clear, compelling communication plans that articulate purpose, expectations, and value • Facilitate leader alignment sessions, workshops, and employee engagement forums to support adoption • Create and oversee training plans, learning materials, playbooks, and quick reference guides to enable new ways of working • Equip teams and leaders to successfully transition to new processes, systems, operating models, and routines • Partner closely with program teams, Human Resources, Marketing, Finance, Sales, and Engineering to embed changes and ensure sustainability • Define adoption and effectiveness metrics, track progress, and adjust plans as needed to drive outcomes • Support leaders in reinforcing new behaviors, operational routines, and accountability • Provide insights and guidance on culture, communication, and team dynamics to improve adoption and engagement • Serve as a trusted advisor to senior leaders, helping navigate resistance and complex stakeholder dynamics QUALIFICATIONS & INTERESTS: • Bachelor's degree from an accredited university required • 5+ years of experience in program management, enterprise transformation, or change management leadership in technology, consulting, or services industries • Prosci or comparable change management certification required • Demonstrated experience supporting large-scale, cross-functional initiatives • Previous experience with operating model transformation or value creation initiatives strongly preferred • Strong executive presence with the ability to influence without direct authority • Proven ability to translate strategy into execution while managing ambiguity • Excellent communication, facilitation, and stakeholder management skills • Experience working with senior leaders and guiding teams through complex change • Ability to complete multiple tasks concurrently and deliver results under timelines and pressure • Highly skilled and experienced at negotiating conflict and problem-solving to achieve win-win outcomes • Excellent oral, written communication and presentation skills with an ability to present issues to C-Level Executives and senior leadership The Perks • Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Major offices stocked with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We're committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. • **To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

The ServiceNow Engineer will develop and deploy integrations between ServiceNow and third-party platforms. This role requires collaboration with stakeholders to ensure secure and scalable solutions that meet business objectives. | Candidates must have a Bachelor's degree or equivalent experience and be ServiceNow Certified System Administrators. They should have at least 5 years of experience with ServiceNow and 3 years of integrating it with third-party systems. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. ABOUT THE ROLE: The ServiceNow Engineer will serve as a vital technical resource responsible for developing and deploying robust integrations between ServiceNow and NetSuite SuiteBilling, as well as other third-party platforms. This hands-on role requires deep technical expertise in ServiceNow, strong integration skills, and close collaboration with cross-functional stakeholders to ensure secure, scalable, and high-performing solutions that advance Trace3’s business objectives. WHAT YOU'LL DO: Design, develop, and customize ServiceNow applications including modules, workflows, business rules, UI policies, client/server-side scripts, and ACLs. Leverage ServiceNow Flow Designer and Workflow Editor, along with scripting tools, to automate TPSM and other enterprise processes critical to billing and financial operations. Implement and enforce role-based access controls (RBAC) and maintain secure data boundaries, especially in domain-separated or multi-tenant environments. Monitor and optimize ServiceNow platform performance, ensuring scalability and efficient operation across development, testing, and production environments. Collaborate closely with business stakeholders, functional teams, and IT leadership to gather technical requirements, translate them into system configurations or scripts, and deliver end-to-end solutions. Create and maintain technical documentation for integrations, workflows, and configurations; provide training and Tier 2/3 support to administrators and power users as needed. Support Multi-Tenancy & Domain Separation project and solution once live in system. QUALIFICATIONS & INTERESTS: Bachelor’s degree from an accredited university or equivalent experience. ServiceNow Certified System Administrator (CSA) required 5 years’ experience with ServiceNow platform administration, development, and customer integrations. 3 years’ of experience integrating ServiceNow with third-party systems such as NetSuite, Active Directory, and Azure. 5 years’ experience with ServiceNow modules, including ITSM, ITOM, CSM, and others. 5 years’ experience with ServiceNow security models, ACLs, and domain-specific configurations. 5 years’ experience with JavaScript, Glide API, REST/SOAP web services, and MID Server configurations. Strong analytical and problem-solving skills, with the ability to understand complex business processes and technical requirements. Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. Strong organizational skills and the ability to manage multiple and changing priorities while meeting deadlines. Excellent written and verbal communication skills. Hands on experience with ServiceNow upgrades, cloning, and patching processes Knowledge of ITIL, DevOps, and Agile methodologies. Experience with ServiceNow Performance Analytics and Reporting. Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $120,000—$130,000 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Stocked kitchen with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Design and oversee cloud platform engineering solutions, provide consulting and pre-sales support, collaborate with sales and engineering teams, and deliver proof of concepts. | Bachelor's degree or equivalent, strong consulting background, extensive Kubernetes and cloud-native experience, AWS certifications, DevOps ecosystem expertise, scripting skills, and excellent communication and organizational skills. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. About The Role As the Senior Cloud Architect, you will be responsible for successfully designing cloud platform engineering solutions while focusing on consulting, project delivery oversight, and pre-sales activities. You will be a subject matter expert and trusted advisor, providing guidance and working closely with clients, partners, and other business units to ensure that consulting engagements meet their objectives. You will support pre-sales activities, such as reviewing requirements, creating level-of-effort estimates, proposals, and delivering proof of concepts. What You'll Do • Design, develop, and oversee implementation of consulting and hands-on services offerings for platform engineering. • Serve as a cloud native technical resource to determine the needs of our client’s businesses and recommend solutions across the broad cloud and platform engineering ecosystems. • Align solutions with standards and best practices working with cross-functional engineering and consulting teams. • Collaborate and communicate with the Sales and Account Management teams to ensure smooth and successful delivery and assist with the identification of additional services and sales opportunities within the customer’s environment. • Using your consulting background, establish strong and lasting relationships with key stakeholders and decision-makers in client organizations. • Contribute to the development of internal best practices as well as new innovative consulting and hands-on services offerings that we can take to market. • Develop and deliver proof of concepts to clients. • Support the Sales team by creating level-of-effort estimates and proposals. • Provide thought leadership in cloud native technologies, DevOps, and platform engineering. • Provide insights into the partner ecosystem, advancements and emerging technologies related to Platform Engineering, Automation and Observability. • Maintain enterprise use cases and stories to support our GTM, offerings and to represent the landscape. • Support Trace3’s Digital Consulting group with participation in Anchor Accounts, thought leadership to drive continuous engagement in our most strategic clients. Qualifications • Bachelor’s degree from an accredited university required or equivalent work experience. • Strong consulting background with preferably prior hands-on experience with cloud-native technologies, DevOps, and platform engineering. • Extensive experience with Kubernetes (K8s) technologies such as EKS, AKS, GKE, and OpenShift. • DevOps and DevSecOps ecosystem experience including CI/CD solutions, Jenkins, GitHub, Gitlab, Harness is strongly preferred. • Experience with observability solutions and Open Telemetry (OTEL). • Experience with BackStage and/or other internal developer portals a big plus. • Knowledge of K8s operators and solutions like Cilium and Crossplane. • AWS Certified Solution Architect and/or DevOps Engineer. • 5+ years of experience with implementation and support of cloud compute, networking, and storage services. • Experience with cloud operations using native and third-party tools for monitoring and management. • Strong scripting skills in languages such as Python, Ruby, or GoLang. • Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment. • Ability to approach customer and sales requests in a proactive and consultative manner; listen and understand customer requests and needs and effectively deliver. • Effectively facilitate discussions, collaborate with team members, and proactively engage with client resources for tasks such as discovery, requirements analysis, data collection, and synthesis. • Create the necessary documentation such as architecture, test/QA, and as-built documentation. • Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $190,000—$225,000 USD The Perks • Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. • To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Collaborate within a dynamic IT consulting environment to empower clients through technology integration, automation, and innovation. | Strong teamwork, leadership, adaptability, and a passion for technology-driven business transformation. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. Thank you for your interest in Trace3's Data Intelligence Team! Please note that we will be much quicker in responding to you if you are interested in a specific job - this bucket is just not reviewed as often. If you are not sure what to apply for, just note that in your application. If all else fails, go ahead and submit your application here! The Perks • Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. • **To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Lead pre-sales cloud security engagements, design secure multi-cloud architectures, assess customer environments, and enable sales and technical teams. | 7+ years cloud security experience, advanced cloud and security certifications, hands-on with CNAPP/CSPM tools, strong communication and pre-sales skills. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. Summary We’re looking for a former hands-on cloud security practitioner who’s ready to take their technical expertise into a client-facing pre-sales role. This position is for a Subject Matter Expert (SME) in cloud security—covering AWS, Azure, and GCP—who can help our sales organization understand customer pain points and confidently guide them toward secure, scalable solutions. As a Sr. Cloud Security Architect, you will partner with account executives throughout the sales cycle, from discovery and solution design to proposal support and technical validation. You’ll engage directly with customer architects, engineers, and executives to assess cloud security posture, design well-architected multi-cloud solutions, and position leading security platforms such as Wiz, Sysdig, Orca, and other CNAPP/CSPM tools. If you’ve been a practitioner securing cloud environments and are now ready to move into a role that blends technical depth with business impact, this role is for you. Ideal Candidate You are a cloud security practitioner at heart who thrives in technical problem-solving but is ready to step into a role where you can influence strategy and shape solutions before they’re built. You have spent years securing AWS, Azure, and/or GCP environments, are comfortable with frameworks like CIS and NIST, and have worked hands-on with CNAPP or CSPM platforms such as Wiz, Sysdig, or Orca. You excel at explaining technical concepts to both engineers and executives, and you enjoy guiding organizations toward secure cloud adoption. Most importantly, you’re eager to transition your expertise into pre-sales engagements, becoming the trusted advisor who connects business needs with the right security solutions. Key Responsibilities Client Engagement & Pre-Sales Leadership • Act as the technical lead and cloud security SME during pre-sales engagements. • Partner with account teams to align security strategies with customer priorities, risk posture, and compliance requirements. • Lead discovery sessions, workshops, and executive briefings to uncover challenges and shape solution strategy. • Present cloud security platforms (e.g., Wiz, Sysdig, Orca) in competitive pre-sales environments. • Contribute to proposals, RFP responses, and reference architectures that support sales opportunities. • Partner with our vendor relationships to help drive successful outcomes Cloud Security Architecture • Design and articulate secure, well-architected multi-cloud environments across AWS, Azure, and GCP. • Recommend architectures leveraging CNAPP, CSPM, CWPP, and CIEM solutions to improve security posture. • Guide secure configuration and hardening of IaaS, PaaS, and SaaS resources, focusing on identity, networking, and workload protection. • Apply frameworks like CIS Benchmarks, NIST 800-53, CSA CCM, and cloud provider well-architected frameworks. Solution Assessment & Positioning • Evaluate customer environments to identify misconfigurations, over-permissioned roles, and exposed services. • Recommend remediation strategies that balance security requirements with operational realities. • Map technical findings to business outcomes, helping customers understand ROI and risk reduction. Collaboration & Enablement • Work closely with delivery and partner teams to ensure solutions are scoped for successful implementation. • Provide internal enablement for sales and technical teams on emerging cloud security capabilities. • Develop reusable assets—architectural templates, demo scripts, technical diagrams—for scalable pre-sales execution. Qualifications Education & Certifications (Preferred) • Bachelor’s degree in Cybersecurity, Computer Science, or related field—or equivalent experience. • Relevant cloud certifications such as: • AWS Solutions Architect Professional or Security Specialty • Azure Solutions Architect Expert or Security Engineer Associate • GCP Professional Cloud Architect or Security Engineer • CISSP or other advanced security certifications a plus. Experience • 7+ years in cloud security, cloud architecture, or security engineering—preferably in a practitioner role. • Strong working knowledge of AWS, Azure, and GCP security models, controls, and best practices. • Hands-on experience with one or more CNAPP/CSPM platforms (Wiz, Sysdig, Orca, Prisma Cloud, Lacework, etc.). • Experience applying cloud security frameworks (CIS, NIST, CSA) and conducting well-architected reviews. • Comfort interacting with technical and executive stakeholders in pre-sales settings. Skills • Ability to translate technical risks into clear business value. • Proficiency in secure cloud networking, IAM hardening, encryption strategies, and centralized monitoring/logging. • Knowledge of container and Kubernetes security best practices. • Strong presentation, communication, and solution-selling skills. Why This Role? This is your opportunity to bring your cloud security practitioner expertise to a pre-sales leadership role where you’ll influence strategy, shape solutions, and help clients achieve secure cloud adoption. You’ll work with cutting-edge platforms, collaborate with top-tier partners, and be the trusted technical voice in the room. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $165,000—$200,000 USD The Perks • Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. • To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

The Offensive Security Engineer will perform offensive security campaigns to uncover vulnerabilities in clients' cyber environments through ethical hacking and penetration testing. This role involves executing assessments, reporting findings, and providing recommendations to enhance security measures. | Candidates should have a bachelor's degree in a related field or equivalent experience, along with 2-3 years of experience in penetration testing and security assessments. Relevant certifications such as OSCP or eCPPT are a plus, and strong communication skills are essential. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. JOB SUMMARY: The Offensive Security Engineer will perform offensive security campaigns for our clients to improve their ability to protect, detect and respond to known adversaries. This position will reduce cyber risk by uncovering vulnerabilities and weaknesses in our client’s enterprise cyber environment through coordinated ethical hacking and penetration testing scenarios. The Engineer will work closely with team members to execute and report on sophisticated ethical hacking exercises, to identify cyber vulnerabilities and reduce the risk posture of enterprise systems. This role will be primarily responsible for performing application and OS security assessments and will make recommendations on effective countermeasures. A key function of this role will be building deep relationships, gaining trust, and enabling client success. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Performs client penetration testing to find any vulnerabilities or weaknesses that might be exploited by a malicious party, using open-source, custom, and commercial testing tools Conducts periodic scans of networks to find and detect vulnerabilities Report generation that clearly communicates testing and assessment details, results, and remediation recommendations to clients Develop scripts, tools, and methodologies to automate and streamline internal processes and engagements Conduct IT application testing, cybersecurity tool and systems analysis, system and network administration, and systems engineering support for the sustainment of information technology systems (mobile application testing, penetration testing, application, security, and hardware testing) Provide recommendations to clients on specific security measures to monitor and protect sensitive data and systems from infiltration and cyber-attacks including response and recovery of a data security breach Maintain a firm grasp on the industry and anticipate trends and movements while balancing maturity and timing Contribute to Trace3’s presence and brand in the Security community REQUIRED SKILLS AND EXPERIENCE: Bachelor’s degree in Engineering in Computer Science or Information Technology or a related technical field; or equivalent related professional experience OSCP, OSCE, eCPPT, eWPT, PNPT or other equivalent certification(s) is a huge plus Through understanding of one or more Unix/Linux/Mac/Windows operating systems 2-3 years' experience in at least three of the following: Red Team penetration test tools such as Kali, ParrotOS, Bloodhound, MetaSploit, BurpSuite, OWASP Zap, etc Network penetration testing and manipulation of network infrastructure Mobile and/or web application assessments Shell scripting or automation of simple tasks using Perl, Python, Go, Powershell or Ruby Developing, extending, or modifying exploits, shellcode or exploit tools Developing applications or scripts in C#, ASP, .NET, ObjectiveC, Go, Java (J2EE), Python, or Ruby Experience with at least one or more of the major cloud providers (AWS, Azure, and GCP) Strong knowledge of tools used for wireless, web application, and network security testing Strong knowledge of current web application structure and strong ability to test both modern and older web applications Motivated self-starter who loves to solve challenging problems and feels comfortable working directly with customers Excellent oral, written communication, and presentation skills with an ability to present client security sessions and security workshops to C-Level Executives and non-technical audience Highly organized, detail-oriented, excellent time management skills, and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment Ability to travel when needed Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $1—$1 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Stocked kitchen with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Design, build, and maintain large-scale data systems and pipelines, collaborate with data science teams to deploy ML models, ensure data quality and security, and automate deployment and testing processes. | 7+ years in data engineering or related field, strong programming skills in Python and Terraform, experience with data pipeline tools like Spark and Kafka, knowledge of AI/ML technologies, and strong communication and collaboration skills. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. U.S. Citizenship is required for this position due to client-specific government/federal requirements. Candidates with dual citizenship are not eligible for this position. Position Overview As a Data Engineer, you will be responsible for the development, optimization, and management of data ingestion, transformation, and storage processes using modern frameworks. The successful candidate will implement infrastructure-as-code and automation solutions to streamline and build resiliency into data processing workflows. You will work closely with our data science and analytics teams to create and optimize data and machine learning models that support stakeholder needs. This is a 6 month contract with the hopes to convert to a full-time employee. The selected candidate will need to be located within 30-50 minutes of one of the following locations due to a potential hybrid schedule: • Dallas, TX • Central Florida • King of Prussia, PA • Stratford, CT • Denver, CO • Marietta, GA • Please note, this is a contract position through Trace3* Key Responsibilities • Design, build, and maintain large-scale data systems, including data warehouses, data lakes, and data pipelines • Develop and implement data architectures that meet the needs of our business stakeholders • Collaborate with data scientists and analysts to develop and deploy machine learning models and data products • Ensure data quality, security, and compliance with standards • Develop and maintain technical documentation of data systems and architectures • Troubleshoot and resolve data-related issues and optimize system performance • Develop and implement automated testing and deployment scripts to ensure smooth and efficient delivery of data solutions • Collaborate with cross-functional teams to identify and prioritize data requirements and develop solutions to meet business needs Required Qualifications • *** US Citizenship is required for this role *** • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent combination of education and experience) • 7+ years of experience in data engineering, software development, or a related field • Strong programming skills in languages such as Python and Terraform • Strong understanding of data architecture, data modeling, and data warehousing concepts • Experience with data pipeline tools such as Apache Spark, Apache Kafka, AWS Kinesis • Experience with Artificial Intelligence and Machine Learning technologies • Strong understanding of data security and compliance principles and practices • Excellent problem-solving skills, with the ability to analyze complex data systems and identify areas for improvement • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams Desired Skills • Experience with cloud-based data platforms such as AWS and Azure • Experience with agile development methodologies and version control systems such as Git • Experience with data visualization tools such as Tableau and Cognos Analytics • Familiarity with complex data regulatory requirements such as NIST 800-171 and SOX • Familiarity with OpenTelemetry standards • Optimization for observability data and real time anomaly detections Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $65—$70 USD The Perks • Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. • To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Design and implement observability solutions, lead pre-sales and post-sales engagements, provide consulting and strategic roadmaps, and collaborate with sales and delivery teams to ensure client satisfaction. | 10+ years in observability or related field, strong communication skills, experience designing technology solutions for Fortune 500 clients, proactive problem-solving, and familiarity with observability tools and integrations. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. About the Role: Observability Architects work closely with Trace3 sales teams to understand our customers’ business goals and provide them with technology solutions that help them realize those goals. Responsibilities will include both pre-sale technology design, professional service estimation, as well as post-sale implementation services. Observability Architects also partner closely with delivery-focused Engineers to ensure the success of a sold solution and delivery of the expected outcome. What You'll Do: • Provide customers with observability strategy for tools to provide end-to-end visibility into IT Operations • IT Infrastructure Monitoring (ITIM): Monitoring solutions to track the performance and availability of servers, storage and network devices. • Application Performance Monitoring (APM) and Digital Experience Monitoring (DEM): Monitor application performance and user experience to identify and respolve performance bottlenecks. • Digital Employee Experience (DEX): Solutions to assess and optimize the end-user experience across digital platforms. • Log Analytics: Log management and analytics solutions to collect, index, and analyze log data for troubleshooting and compliance. • Network Performance Monitoring (NPM): Solutions to monitor network traffic and performance to ensure optimal connectivity and detect network issues. • Change Detection: Solutions to detect and analyze changes in the IT environment, ensuring that changes do not negatively impact performance. • Event Management: Solutions to automate event correlation and management to prioritize and respond to critical incidents effectively. • IT Service Management (ITSM): Integrate observability tools with ITSM platforms to streamline incident, CMDB, and change management processes. • Automation: Automation solutions to reduce manual intervention, streamline workflows, and improve response times. • Visualization: Business intelligence and dashboard solutions that provide a unified view of IT operations, enabling quick identification of issues and trends. • Notification and Escalation: Solutions for automated notifications and escalation protocols to ensure timely response to critical incidents. • Lead pre-sales engagements as the observability subject matter expert (SME) to solve customer problems and translate customer requirements into deliverable services. • Design and implement blueprints for end-to-end observability architectures. • Provide consulting expertise on observability operational models and strategic roadmaps, ensuring alignment with business objectives and technological capabilities. • Oversee the successful implementation of sold observability solutions by ensuring smooth transitions from design to delivery teams and maintaining client engagement to establish thought leadership for future opportunities. • Ensure high-quality observability solutions are delivered on time, within budget, and meet client satisfaction standards, stepping in as needed. • Communicate the value proposition of advanced observability solutions to diverse audiences, including technical and non-technical stakeholders, executive 'C' level management, VP and Director levels, and end-users. • Establish strong and lasting relationships with key stakeholders and decision-makers in client organizations to drive customer satisfaction and business growth. • Collaborate with Regional teams to develop sales playbooks, outlining strategies for introducing high-value observability solutions into strategic accounts. • Contribute to the development of strategic partner strategies and innovative observability services offerings that can be taken to market to enhance our competitive edge. • Enhance the organization's presence and brand in the Observability communities through active participation in industry events, thought leadership, and community engagements. Qualifications & Interests: • Bachelor’s degree in Computer Science, Information Systems, or a related field; or minimum of 10 years of experience in observability, or a related field. • Exceptional communication skills, with the ability to understand complex analytics requirements and to clearly communicate and demonstrate solutions. • A proactive approach to problem-solving and a continuous improvement mindset. • Strong expertise in designing technology solutions for Fortune 500 companies and presenting them to the client from proposal to implementation • Must have a firm grasp on the industry and anticipate trends and movements while balancing maturity and timing • Motivated self-starter who loves to solve challenging problems and feels comfortable working directly with customers • Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment • Comfortable managing multiple and changing priorities, and meeting deadlines Preferred Skills: • Dynatrace SaaS / Datadog / OTEL • LogicMonitor / ScienceLogic • BigPanda • Splunk / Elastic • Grafana • ServiceNow integrations for Observability (Incident / Change / CMDB) • Cribl Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $180,000—$200,000 USD The Perks • Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. • **To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Lead client-facing design and implementation of business intelligence and observability solutions using Splunk and cloud-native platforms to enhance IT operations and analytics. | 8+ years in data architecture or BI with 3+ years in solution architecture, strong Splunk expertise including ITSI and Enterprise Security, experience with observability tools, cloud platforms, and client engagement skills. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. JOB SUMMARY: Trace3 is seeking a highly skilled Data/Business Intelligence Solution Architect to join our Data & Analytics Solutions practice. This senior-level, client-facing role will act as a trusted advisor and technical leader, guiding clients in the design, implementation, and optimization of modern business intelligence and observability solutions. With a deep focus on platforms such as Splunk, IT Service Intelligence (ITSI), and User Experience Monitoring (UEM), you will drive the development of scalable data architectures that support advanced analytics, service performance visibility, and operational intelligence. You will collaborate closely with clients, account teams, and delivery engineers to translate business goals into data-driven solutions that enhance IT operations, digital experience, and decision-making capabilities. This role combines pre-sales expertise with post-sales architecture guidance to ensure consistent, measurable value delivery from concept through execution. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Partner with Sales and Account Management teams to identify and pursue data-focused client opportunities. Lead client discovery sessions to understand business and operational goals and translate them into data architecture and analytics solutions. Design and architect end-to-end Business Intelligence and IT observability solutions leveraging platforms such as: Splunk (Core, Enterprise Security, and ITSI) User Experience Monitoring tools (e.g., Catchpoint, AppDynamics, Dynatrace) Cloud-native observability and monitoring platforms (e.g., AWS CloudWatch, Azure Monitor, Google Cloud Operations Suite) Support pre-sales initiatives including architectural design sessions, proof-of-concepts, RFP responses, and solution demos. Architect integrations that unify logs, metrics, and traces into centralized observability dashboards and alerting frameworks. Deliver performance analytics, business insights, and data visualizations tailored for IT and business stakeholders. Provide architectural guidance on data ingestion, normalization, correlation, and enrichment strategies. Support clients in implementing KPIs, service health scores, and predictive analytics using platforms such as Splunk ITSI. Ensure alignment between data architectures and broader digital transformation, IT operations, and cloud strategies. Serve as a technical mentor and coach for junior engineers and consultants on the Data & Analytics team. REQUIRED SKILLS AND EXPERIENCE: Bachelor’s degree from an accredited university or equivalent experience in Computer Science, Engineering, Information Systems, or related field. 8+ years of experience in data architecture, business intelligence, or IT operations analytics, including at least 3 years in a client-facing solution architecture role. Strong expertise in Splunk architecture, including ITSI and Enterprise Security modules. Experience designing observability solutions that incorporate User Experience Monitoring, synthetic testing, and real user monitoring. Strong grasp of event correlation, anomaly detection, and machine learning applications in monitoring environments. Proven ability to translate business requirements into scalable, data-driven architectures. Familiarity with cloud-native data services (AWS, Azure, GCP) and hybrid infrastructure monitoring. Strong presentation and communication skills with the ability to explain complex data concepts to both technical and non-technical stakeholders. Experience working with enterprise clients and navigating complex organizational environments. Excellent time management, organization, and multitasking skills in a fast-paced consulting environment. Passion for emerging technologies and continuous improvement in data observability, automation, and business insight delivery. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $160,000—$190,000 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Stocked kitchen with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.