Trace3

The Lead, Software Developer will oversee the stability, performance, and reliability of the lifecycle asset management platform while providing technical direction and mentorship to a team of developers. This role involves hands-on coding and enforcing coding standards, testing strategies, and documentation expectations. | Candidates should have a bachelor's degree in computer science or a related field, with at least 7 years of professional software engineering experience and 1 year in a mentoring role. Expertise in Azure, Java, Spring Boot, and experience with RESTful APIs and GraphQL is required. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. About the Role: The Lead, Software Developer will own the stability, performance, and reliability of the lifecycle asset management platform (LAMP) while providing technical direction and mentorship to a team of developers. This role blends technical mentoring (code reviews, delivery coordination) with direct coding in stack (Java, Blaze, Spring Boot) and modern integration patterns (RESTful/GraphQL). What You’ll Do: Technical Mentorship & Delivery Mentor a team of developers (prioritization, quality gates, code reviews, pairing, mentoring) and drive predictable delivery Remain hands-on in the codebase, designing, implementing, and reviewing features and fixes using Java, Spring Boot, Blaze (rules engine), and established RESTful/GraphQL integration patterns. Enforce coding standards, testing strategies, secure coding practices, and documentation expectations; ensure changes are observable, reversible, and well-documented DevOps, CI/CD & Environment Health (Azure) Own CI/CD pipelines (build/test/deploy), environment promotion, and safe rollback across UAT and Production Manage Azure platform: AKS (Kubernetes), Redis, PostgreSQL, App Gateway Plan and execute patching and upgrades for frameworks, base images, and dependencies; address end-of-life components on schedule. Use Infrastructure as Code (Terraform, Bicep, or ARM) to define, version, and audit environment changes Coordinate with Azure Data Factory for data movements/orchestration that support application workflows and reporting Observability, Stability & Support Implement logs & metrics for troubleshooting and platform health analysis Implement accurate performance/stability dashboards (Graphana, etc) and alerts tied to SLOs/SLAs Lead incident response and RCA, then convert findings into prevention/mitigation tasks with measurable outcomes Drive performance tuning (application, database, network paths) and capacity planning to maintain a consistent user experience Data & Integration Paths Build and maintain robust RESTful/GraphQL APIs, as well as service integrations, ensuring backward compatibility and proper deprecation practices Ensure reliable, secure application ↔ PostgreSQL connectivity (TLS, pooling, timeouts, retry/backoff) in partnership with platform/DB teams AI-Assisted Engineering & Documentation Leverage AI tools (e.g., GitHub Copilot, Codeium, Cursor) to accelerate coding, testing, refactoring, and to generate/update runbooks and technical documentation. Apply responsible AI practices (review outputs, licensing awareness, security scanning). Stakeholder Communication Provide clear, timely status on risks, releases, incidents, and stabilization progress to leadership and partner teams Translate technical issues into business impact, timelines, and mitigation options Qualifications & Interests: Bachelor’s degree in computer science, Information Systems, or a related field; or equivalent experience A minimum of 7 years of professional software engineering with recent, hands-on back-end development A minimum of 1 year of experience in technical mentoring and delivery (mentoring, code reviews, delivery management) Azure expertise (required): AKS/Kubernetes deployments, networking/ingress, secrets/certificates, service connectivity Experience with Azure implementation, tuning, and configuring Azure alerting and monitoring Strong Java engineering background with production experience in Spring Boot Experience with Blaze (business rules engine) in enterprise applications Proven design/implementation of RESTful APIs and GraphQL patterns (schema design, resolvers, caching, pagination) Infrastructure as Code with Terraform, Bicep, or ARM (one or more required) Azure Data Factory: building/operating data pipelines, triggers, monitoring, and troubleshooting Experience implementing and supporting Azure PostgreSQL Experience implementing and supporting Azure Redis Solid CI/CD with Azure DevOps/GitHub Actions (or similar); environment promotion and rollback strategies Demonstrated experience with patching/lifecycle management and addressing end-of-life components Observability tooling proficiency (Application Insights/Prometheus/Grafana or equivalent) Excellent written/verbal communication and documentation discipline Experience leveraging AI-assisted development tools to improve delivery speed, testing depth, and documentation quality History of stabilizing mission-critical applications and reducing operational risk through automation Reviewing and understanding Azure cost analysis Analyze and identify ways to reduce unnecessary Azure costs while maintaining application performance and stability Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $132,647—$192,494 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Major offices stocked with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Lead and scale the PMO, manage project delivery across diverse technology projects, oversee financials and forecasting, mentor PM teams, and ensure alignment with customer and business goals. | Bachelor's degree, 10+ years project management with 5+ years in PMO leadership, PMP certification, experience in professional services and technology integrator environments, expertise in project methodologies and financial management. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. ABOUT THE ROLE: The Senior Director of PMO is responsible for leading the Project Management Office (PMO) and ensuring the successful delivery of customer projects across a wide range of technologies and offerings, including Artificial Intelligence, Cybersecurity, Data Analytics, Infrastructure, Cloud, Networking, Datacenter, Collaboration & Contact Center, and Systems Integration projects. This role requires expert leadership in PMO management, deep expertise in professional services, project financial oversight, forecasting, and a focus on both customer centricity and business alignment. The Senior Director must ensure that projects are delivered on time, within scope, and aligned with both customer expectations and business objectives, while consistently maintaining the highest standards of service quality and client satisfaction, critical to professional services practices. WHAT YOU'LL DO: Build a scalable PMO structure that can handle increased project volume and various project sizes and complexity as the organization grows. Develop, implement and manage backlog decomposition, and project acceleration strategies to optimize resource allocation, and drive revenue growth. Lead, mentor, and develop a team of project managers, program managers, and other PMO professionals, fostering a high-performance culture focused on customer success. Conduct regular customer project reviews and meetings to provide transparency into project progress, risks, and achievements. Ensure customer projects are planned, and executed to meet contractual obligations, timelines, and financial targets. Collaborate closely with sales, pre-sales engineering, and service delivery teams to ensure seamless handoffs from solution scoping to project execution. Oversee project financials, ensuring accurate forecasting, budget tracking, and margin management across the project portfolio. Work with Finance and Operations to ensure that project billing, revenue recognition, and profitability are aligned with company targets. Ensure Project Management compliance with Financial and Operational Standards. Ensure PMO is properly load balanced and the collective PM utilization target is achieved. Develop Project Management delivery methodology creating a standard of work around project planning, scheduling, status reporting, risk management and other standard practices. May perform other duties as assigned by supervisor. REQUIRED SKILLS AND EXPERIENCE: Bachelor's degree from accredited university or college. Minimum 10+ years project management experience with 5+ years being in a PMO leadership role. Project Management Professional (PMP) Certification is required. Proven experience in building and leading a large and complex PMO in a Matrixed Organization. Expert in project scheduling and revenue recognition acceleration practices. Experience with Project management tools and automation such as Smartsheet. Proven experience in a professional services organization at a technology integrator or services provider. Expert in project management methodologies – Agile, waterfall, and scrum. Experience leading, managing and inspiring a team of Project Managers of all levels. Strong interpersonal skills and the ability to work effectively with a wide range of audiences. Ability to listen, build rapport, and credibility as a strategic partner both internally and externally. Highly skilled and experienced at negotiating conflict and problem-solving to achieve win-win outcomes. Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment. Excellent oral, written communication and presentation skills with an ability to work in customer-facing environments, as well as present issues to C-Level Executives and senior leadership. Ability to travel as needed. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $170,000—$185,000 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Stocked kitchen with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Lead and scale the PMO, manage project delivery and financials, mentor project managers, ensure customer satisfaction, and align projects with business goals. | 10+ years project management with 5+ years PMO leadership, PMP certification, experience in professional services and technology integration, strong interpersonal and communication skills, and ability to travel. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. ABOUT THE ROLE: The Senior Director of PMO is responsible for leading the Project Management Office (PMO) and ensuring the successful delivery of customer projects across a wide range of technologies and offerings, including Artificial Intelligence, Cybersecurity, Data Analytics, Infrastructure, Cloud, Networking, Datacenter, Collaboration & Contact Center, and Systems Integration projects. This role requires expert leadership in PMO management, deep expertise in professional services, project financial oversight, forecasting, and a focus on both customer centricity and business alignment. The Senior Director must ensure that projects are delivered on time, within scope, and aligned with both customer expectations and business objectives, while consistently maintaining the highest standards of service quality and client satisfaction, critical to professional services practices. WHAT YOU'LL DO: • Build a scalable PMO structure that can handle increased project volume and various project sizes and complexity as the organization grows. • Develop, implement and manage backlog decomposition, and project acceleration strategies to optimize resource allocation, and drive revenue growth. • Lead, mentor, and develop a team of project managers, program managers, and other PMO professionals, fostering a high-performance culture focused on customer success. • Conduct regular customer project reviews and meetings to provide transparency into project progress, risks, and achievements. • Ensure customer projects are planned, and executed to meet contractual obligations, timelines, and financial targets. • Collaborate closely with sales, pre-sales engineering, and service delivery teams to ensure seamless handoffs from solution scoping to project execution. • Oversee project financials, ensuring accurate forecasting, budget tracking, and margin management across the project portfolio. • Work with Finance and Operations to ensure that project billing, revenue recognition, and profitability are aligned with company targets. • Ensure Project Management compliance with Financial and Operational Standards. • Ensure PMO is properly load balanced and the collective PM utilization target is achieved. • Develop Project Management delivery methodology creating a standard of work around project planning, scheduling, status reporting, risk management and other standard practices. • May perform other duties as assigned by supervisor. REQUIRED SKILLS AND EXPERIENCE: • Bachelor's degree from accredited university or college. • Minimum 10+ years project management experience with 5+ years being in a PMO leadership role. • Project Management Professional (PMP) Certification is required. • Proven experience in building and leading a large and complex PMO in a Matrixed Organization. • Expert in project scheduling and revenue recognition acceleration practices. • Experience with Project management tools and automation such as Smartsheet. • Proven experience in a professional services organization at a technology integrator or services provider. • Expert in project management methodologies – Agile, waterfall, and scrum. • Experience leading, managing and inspiring a team of Project Managers of all levels. • Strong interpersonal skills and the ability to work effectively with a wide range of audiences. • Ability to listen, build rapport, and credibility as a strategic partner both internally and externally. • Highly skilled and experienced at negotiating conflict and problem-solving to achieve win-win outcomes. • Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment. • Excellent oral, written communication and presentation skills with an ability to work in customer-facing environments, as well as present issues to C-Level Executives and senior leadership. • Ability to travel as needed. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $170,000—$185,000 USD The Perks • Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. • **To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

The ServiceNow Engineer will develop and deploy integrations between ServiceNow and third-party platforms. This role requires collaboration with stakeholders to ensure secure and scalable solutions that meet business objectives. | Candidates must have a Bachelor's degree or equivalent experience and be ServiceNow Certified System Administrators. They should have at least 5 years of experience with ServiceNow and 3 years of integrating it with third-party systems. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. ABOUT THE ROLE: The ServiceNow Engineer will serve as a vital technical resource responsible for developing and deploying robust integrations between ServiceNow and NetSuite SuiteBilling, as well as other third-party platforms. This hands-on role requires deep technical expertise in ServiceNow, strong integration skills, and close collaboration with cross-functional stakeholders to ensure secure, scalable, and high-performing solutions that advance Trace3’s business objectives. WHAT YOU'LL DO: Design, develop, and customize ServiceNow applications including modules, workflows, business rules, UI policies, client/server-side scripts, and ACLs. Leverage ServiceNow Flow Designer and Workflow Editor, along with scripting tools, to automate TPSM and other enterprise processes critical to billing and financial operations. Implement and enforce role-based access controls (RBAC) and maintain secure data boundaries, especially in domain-separated or multi-tenant environments. Monitor and optimize ServiceNow platform performance, ensuring scalability and efficient operation across development, testing, and production environments. Collaborate closely with business stakeholders, functional teams, and IT leadership to gather technical requirements, translate them into system configurations or scripts, and deliver end-to-end solutions. Create and maintain technical documentation for integrations, workflows, and configurations; provide training and Tier 2/3 support to administrators and power users as needed. Support Multi-Tenancy & Domain Separation project and solution once live in system. QUALIFICATIONS & INTERESTS: Bachelor’s degree from an accredited university or equivalent experience. ServiceNow Certified System Administrator (CSA) required 5 years’ experience with ServiceNow platform administration, development, and customer integrations. 3 years’ of experience integrating ServiceNow with third-party systems such as NetSuite, Active Directory, and Azure. 5 years’ experience with ServiceNow modules, including ITSM, ITOM, CSM, and others. 5 years’ experience with ServiceNow security models, ACLs, and domain-specific configurations. 5 years’ experience with JavaScript, Glide API, REST/SOAP web services, and MID Server configurations. Strong analytical and problem-solving skills, with the ability to understand complex business processes and technical requirements. Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. Strong organizational skills and the ability to manage multiple and changing priorities while meeting deadlines. Excellent written and verbal communication skills. Hands on experience with ServiceNow upgrades, cloning, and patching processes Knowledge of ITIL, DevOps, and Agile methodologies. Experience with ServiceNow Performance Analytics and Reporting. Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $120,000—$130,000 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Stocked kitchen with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Design and oversee cloud platform engineering solutions, provide consulting and pre-sales support, collaborate with sales and engineering teams, and deliver proof of concepts. | Bachelor's degree or equivalent, strong consulting background, extensive Kubernetes and cloud-native experience, AWS certifications, DevOps ecosystem expertise, scripting skills, and excellent communication and organizational skills. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. About The Role As the Senior Cloud Architect, you will be responsible for successfully designing cloud platform engineering solutions while focusing on consulting, project delivery oversight, and pre-sales activities. You will be a subject matter expert and trusted advisor, providing guidance and working closely with clients, partners, and other business units to ensure that consulting engagements meet their objectives. You will support pre-sales activities, such as reviewing requirements, creating level-of-effort estimates, proposals, and delivering proof of concepts. What You'll Do • Design, develop, and oversee implementation of consulting and hands-on services offerings for platform engineering. • Serve as a cloud native technical resource to determine the needs of our client’s businesses and recommend solutions across the broad cloud and platform engineering ecosystems. • Align solutions with standards and best practices working with cross-functional engineering and consulting teams. • Collaborate and communicate with the Sales and Account Management teams to ensure smooth and successful delivery and assist with the identification of additional services and sales opportunities within the customer’s environment. • Using your consulting background, establish strong and lasting relationships with key stakeholders and decision-makers in client organizations. • Contribute to the development of internal best practices as well as new innovative consulting and hands-on services offerings that we can take to market. • Develop and deliver proof of concepts to clients. • Support the Sales team by creating level-of-effort estimates and proposals. • Provide thought leadership in cloud native technologies, DevOps, and platform engineering. • Provide insights into the partner ecosystem, advancements and emerging technologies related to Platform Engineering, Automation and Observability. • Maintain enterprise use cases and stories to support our GTM, offerings and to represent the landscape. • Support Trace3’s Digital Consulting group with participation in Anchor Accounts, thought leadership to drive continuous engagement in our most strategic clients. Qualifications • Bachelor’s degree from an accredited university required or equivalent work experience. • Strong consulting background with preferably prior hands-on experience with cloud-native technologies, DevOps, and platform engineering. • Extensive experience with Kubernetes (K8s) technologies such as EKS, AKS, GKE, and OpenShift. • DevOps and DevSecOps ecosystem experience including CI/CD solutions, Jenkins, GitHub, Gitlab, Harness is strongly preferred. • Experience with observability solutions and Open Telemetry (OTEL). • Experience with BackStage and/or other internal developer portals a big plus. • Knowledge of K8s operators and solutions like Cilium and Crossplane. • AWS Certified Solution Architect and/or DevOps Engineer. • 5+ years of experience with implementation and support of cloud compute, networking, and storage services. • Experience with cloud operations using native and third-party tools for monitoring and management. • Strong scripting skills in languages such as Python, Ruby, or GoLang. • Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment. • Ability to approach customer and sales requests in a proactive and consultative manner; listen and understand customer requests and needs and effectively deliver. • Effectively facilitate discussions, collaborate with team members, and proactively engage with client resources for tasks such as discovery, requirements analysis, data collection, and synthesis. • Create the necessary documentation such as architecture, test/QA, and as-built documentation. • Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $190,000—$225,000 USD The Perks • Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. • To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Collaborate within a dynamic IT consulting environment to empower clients through technology integration, automation, and innovation. | Strong teamwork, leadership, adaptability, and a passion for technology-driven business transformation. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. Thank you for your interest in Trace3's Data Intelligence Team! Please note that we will be much quicker in responding to you if you are interested in a specific job - this bucket is just not reviewed as often. If you are not sure what to apply for, just note that in your application. If all else fails, go ahead and submit your application here! The Perks • Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. • **To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Lead pre-sales cloud security engagements, design secure multi-cloud architectures, assess customer environments, and enable sales and technical teams. | 7+ years cloud security experience, advanced cloud and security certifications, hands-on with CNAPP/CSPM tools, strong communication and pre-sales skills. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. Summary We’re looking for a former hands-on cloud security practitioner who’s ready to take their technical expertise into a client-facing pre-sales role. This position is for a Subject Matter Expert (SME) in cloud security—covering AWS, Azure, and GCP—who can help our sales organization understand customer pain points and confidently guide them toward secure, scalable solutions. As a Sr. Cloud Security Architect, you will partner with account executives throughout the sales cycle, from discovery and solution design to proposal support and technical validation. You’ll engage directly with customer architects, engineers, and executives to assess cloud security posture, design well-architected multi-cloud solutions, and position leading security platforms such as Wiz, Sysdig, Orca, and other CNAPP/CSPM tools. If you’ve been a practitioner securing cloud environments and are now ready to move into a role that blends technical depth with business impact, this role is for you. Ideal Candidate You are a cloud security practitioner at heart who thrives in technical problem-solving but is ready to step into a role where you can influence strategy and shape solutions before they’re built. You have spent years securing AWS, Azure, and/or GCP environments, are comfortable with frameworks like CIS and NIST, and have worked hands-on with CNAPP or CSPM platforms such as Wiz, Sysdig, or Orca. You excel at explaining technical concepts to both engineers and executives, and you enjoy guiding organizations toward secure cloud adoption. Most importantly, you’re eager to transition your expertise into pre-sales engagements, becoming the trusted advisor who connects business needs with the right security solutions. Key Responsibilities Client Engagement & Pre-Sales Leadership • Act as the technical lead and cloud security SME during pre-sales engagements. • Partner with account teams to align security strategies with customer priorities, risk posture, and compliance requirements. • Lead discovery sessions, workshops, and executive briefings to uncover challenges and shape solution strategy. • Present cloud security platforms (e.g., Wiz, Sysdig, Orca) in competitive pre-sales environments. • Contribute to proposals, RFP responses, and reference architectures that support sales opportunities. • Partner with our vendor relationships to help drive successful outcomes Cloud Security Architecture • Design and articulate secure, well-architected multi-cloud environments across AWS, Azure, and GCP. • Recommend architectures leveraging CNAPP, CSPM, CWPP, and CIEM solutions to improve security posture. • Guide secure configuration and hardening of IaaS, PaaS, and SaaS resources, focusing on identity, networking, and workload protection. • Apply frameworks like CIS Benchmarks, NIST 800-53, CSA CCM, and cloud provider well-architected frameworks. Solution Assessment & Positioning • Evaluate customer environments to identify misconfigurations, over-permissioned roles, and exposed services. • Recommend remediation strategies that balance security requirements with operational realities. • Map technical findings to business outcomes, helping customers understand ROI and risk reduction. Collaboration & Enablement • Work closely with delivery and partner teams to ensure solutions are scoped for successful implementation. • Provide internal enablement for sales and technical teams on emerging cloud security capabilities. • Develop reusable assets—architectural templates, demo scripts, technical diagrams—for scalable pre-sales execution. Qualifications Education & Certifications (Preferred) • Bachelor’s degree in Cybersecurity, Computer Science, or related field—or equivalent experience. • Relevant cloud certifications such as: • AWS Solutions Architect Professional or Security Specialty • Azure Solutions Architect Expert or Security Engineer Associate • GCP Professional Cloud Architect or Security Engineer • CISSP or other advanced security certifications a plus. Experience • 7+ years in cloud security, cloud architecture, or security engineering—preferably in a practitioner role. • Strong working knowledge of AWS, Azure, and GCP security models, controls, and best practices. • Hands-on experience with one or more CNAPP/CSPM platforms (Wiz, Sysdig, Orca, Prisma Cloud, Lacework, etc.). • Experience applying cloud security frameworks (CIS, NIST, CSA) and conducting well-architected reviews. • Comfort interacting with technical and executive stakeholders in pre-sales settings. Skills • Ability to translate technical risks into clear business value. • Proficiency in secure cloud networking, IAM hardening, encryption strategies, and centralized monitoring/logging. • Knowledge of container and Kubernetes security best practices. • Strong presentation, communication, and solution-selling skills. Why This Role? This is your opportunity to bring your cloud security practitioner expertise to a pre-sales leadership role where you’ll influence strategy, shape solutions, and help clients achieve secure cloud adoption. You’ll work with cutting-edge platforms, collaborate with top-tier partners, and be the trusted technical voice in the room. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $165,000—$200,000 USD The Perks • Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. • To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

The Offensive Security Engineer will perform offensive security campaigns to uncover vulnerabilities in clients' cyber environments through ethical hacking and penetration testing. This role involves executing assessments, reporting findings, and providing recommendations to enhance security measures. | Candidates should have a bachelor's degree in a related field or equivalent experience, along with 2-3 years of experience in penetration testing and security assessments. Relevant certifications such as OSCP or eCPPT are a plus, and strong communication skills are essential. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. JOB SUMMARY: The Offensive Security Engineer will perform offensive security campaigns for our clients to improve their ability to protect, detect and respond to known adversaries. This position will reduce cyber risk by uncovering vulnerabilities and weaknesses in our client’s enterprise cyber environment through coordinated ethical hacking and penetration testing scenarios. The Engineer will work closely with team members to execute and report on sophisticated ethical hacking exercises, to identify cyber vulnerabilities and reduce the risk posture of enterprise systems. This role will be primarily responsible for performing application and OS security assessments and will make recommendations on effective countermeasures. A key function of this role will be building deep relationships, gaining trust, and enabling client success. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Performs client penetration testing to find any vulnerabilities or weaknesses that might be exploited by a malicious party, using open-source, custom, and commercial testing tools Conducts periodic scans of networks to find and detect vulnerabilities Report generation that clearly communicates testing and assessment details, results, and remediation recommendations to clients Develop scripts, tools, and methodologies to automate and streamline internal processes and engagements Conduct IT application testing, cybersecurity tool and systems analysis, system and network administration, and systems engineering support for the sustainment of information technology systems (mobile application testing, penetration testing, application, security, and hardware testing) Provide recommendations to clients on specific security measures to monitor and protect sensitive data and systems from infiltration and cyber-attacks including response and recovery of a data security breach Maintain a firm grasp on the industry and anticipate trends and movements while balancing maturity and timing Contribute to Trace3’s presence and brand in the Security community REQUIRED SKILLS AND EXPERIENCE: Bachelor’s degree in Engineering in Computer Science or Information Technology or a related technical field; or equivalent related professional experience OSCP, OSCE, eCPPT, eWPT, PNPT or other equivalent certification(s) is a huge plus Through understanding of one or more Unix/Linux/Mac/Windows operating systems 2-3 years' experience in at least three of the following: Red Team penetration test tools such as Kali, ParrotOS, Bloodhound, MetaSploit, BurpSuite, OWASP Zap, etc Network penetration testing and manipulation of network infrastructure Mobile and/or web application assessments Shell scripting or automation of simple tasks using Perl, Python, Go, Powershell or Ruby Developing, extending, or modifying exploits, shellcode or exploit tools Developing applications or scripts in C#, ASP, .NET, ObjectiveC, Go, Java (J2EE), Python, or Ruby Experience with at least one or more of the major cloud providers (AWS, Azure, and GCP) Strong knowledge of tools used for wireless, web application, and network security testing Strong knowledge of current web application structure and strong ability to test both modern and older web applications Motivated self-starter who loves to solve challenging problems and feels comfortable working directly with customers Excellent oral, written communication, and presentation skills with an ability to present client security sessions and security workshops to C-Level Executives and non-technical audience Highly organized, detail-oriented, excellent time management skills, and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment Ability to travel when needed Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $1—$1 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Stocked kitchen with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Drive innovation and adoption of modern data, analytics, and ML solutions to support sales efforts and client business outcomes through consulting, technical leadership, and collaboration. | 5+ years in data platforms, analytics, or data science with expertise in cloud data platforms, ML, advanced analytics, consulting skills, and ability to engage with executive clients. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. JOB SUMMARY: The Regional Solutions Architect | Data is a trusted advisor who drives innovation and accelerates adoption of modern data, analytics, and data science solutions to support regional sales efforts. The Regional Solutions Architect will provide thought leadership on cutting-edge technologies, enabling clients to achieve business outcomes through data-driven insights and strategic guidance. This role will focus on fostering relationships within strategic accounts, positioning Trace3 as a leader in Data, AI, ML, advanced analytics, and data platform modernization. The ideal candidate will bridge business objectives with technical solutions, collaborate across teams, and help clients navigate emerging trends in data and analytics to unlock new opportunities. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Partner with regional sales teams to identify and drive opportunities for data platform modernization, analytics, and machine learning initiatives. Conduct assessments of client data and analytics environments to recommend modernization strategies aligned with business objectives and outcomes. Collaborate with Trace3’s other business units to design integrated solutions and go-to-market strategies for data-driven transformation across technology areas. Act as a trusted advisor, delivering presales consultations and guiding clients on adopting data strategy, advanced analytics, business outcomes and data science frameworks. Research and evaluate emerging technologies in the data and analytics space, collaborating with venture capitalists, industry groups, and Trace3 Innovation team. Develop reusable assets, such as playbooks, solution briefs, whitepapers, and presentations to support sales and client engagements. Lead technical workshops, executive briefings, and enablement sessions for clients and internal teams. Identify disruptive trends in data, machine learning and advanced analytics, collaborating with the Innovation Team to pilot and scale new capabilities. Support the development and refinement of Trace3’s Data, AI and analytics product portfolio, including strategy and partnerships with key vendors. Deliver impactful presentations to C-level executives, VPs, and Directors to align technology solutions and business value. Mentor and support technical teams, ensuring alignment with best practices and emerging industry standards. REQUIRED SKILLS AND EXPERIENCE: Bachelor’s degree from an accredited university (preferred); equivalent experience will be considered. 5+ years of experience in data platforms, analytics, data science, or related domains. Expertise in designing and implementing Data, ML solutions and leveraging advanced analytics to solve complex business challenges. Proven ability to architect modernized data platforms using technologies such as cloud data warehouses, real-time analytics, and data governance tools. Familiarity with platforms such as Databricks, Microsoft Fabric, Snowflake, AWS, and Google Cloud Platforms. Proven ability to consult on data science and machine learning frameworks to drive business outcomes. Strong understanding of business environments and IT operations in enterprises. Experience working with Fortune 1000 clients, delivering impactful solutions in data and analytics. Excellent interpersonal and communication skills, with the ability to convey complex technical ideas to diverse audiences, including executives and end-users. Knowledge of adjacent technology domains, such as Cloud, IoT, and Cybersecurity, to build holistic solutions. Proficiency in creating and delivering high-impact presentations, workshops, and technical collateral. Demonstrated ability to mentor and lead technical teams in a collaborative environment. Strong organizational skills, with the ability to prioritize and execute in a fast-paced environment. Willingness to travel as needed; valid driver’s license required. Eligible candidates must be located in the United States within Pacific or Mountain Time Zones. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $150,000—$200,000 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Stocked kitchen with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Design, build, and maintain large-scale data systems and pipelines, collaborate with data science teams to deploy ML models, ensure data quality and security, and automate deployment and testing processes. | 7+ years in data engineering or related field, strong programming skills in Python and Terraform, experience with data pipeline tools like Spark and Kafka, knowledge of AI/ML technologies, and strong communication and collaboration skills. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. U.S. Citizenship is required for this position due to client-specific government/federal requirements. Candidates with dual citizenship are not eligible for this position. Position Overview As a Data Engineer, you will be responsible for the development, optimization, and management of data ingestion, transformation, and storage processes using modern frameworks. The successful candidate will implement infrastructure-as-code and automation solutions to streamline and build resiliency into data processing workflows. You will work closely with our data science and analytics teams to create and optimize data and machine learning models that support stakeholder needs. This is a 6 month contract with the hopes to convert to a full-time employee. The selected candidate will need to be located within 30-50 minutes of one of the following locations due to a potential hybrid schedule: • Dallas, TX • Central Florida • King of Prussia, PA • Stratford, CT • Denver, CO • Marietta, GA • Please note, this is a contract position through Trace3* Key Responsibilities • Design, build, and maintain large-scale data systems, including data warehouses, data lakes, and data pipelines • Develop and implement data architectures that meet the needs of our business stakeholders • Collaborate with data scientists and analysts to develop and deploy machine learning models and data products • Ensure data quality, security, and compliance with standards • Develop and maintain technical documentation of data systems and architectures • Troubleshoot and resolve data-related issues and optimize system performance • Develop and implement automated testing and deployment scripts to ensure smooth and efficient delivery of data solutions • Collaborate with cross-functional teams to identify and prioritize data requirements and develop solutions to meet business needs Required Qualifications • *** US Citizenship is required for this role *** • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent combination of education and experience) • 7+ years of experience in data engineering, software development, or a related field • Strong programming skills in languages such as Python and Terraform • Strong understanding of data architecture, data modeling, and data warehousing concepts • Experience with data pipeline tools such as Apache Spark, Apache Kafka, AWS Kinesis • Experience with Artificial Intelligence and Machine Learning technologies • Strong understanding of data security and compliance principles and practices • Excellent problem-solving skills, with the ability to analyze complex data systems and identify areas for improvement • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams Desired Skills • Experience with cloud-based data platforms such as AWS and Azure • Experience with agile development methodologies and version control systems such as Git • Experience with data visualization tools such as Tableau and Cognos Analytics • Familiarity with complex data regulatory requirements such as NIST 800-171 and SOX • Familiarity with OpenTelemetry standards • Optimization for observability data and real time anomaly detections Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $65—$70 USD The Perks • Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. • To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Design and implement observability solutions, lead pre-sales and post-sales engagements, provide consulting and strategic roadmaps, and collaborate with sales and delivery teams to ensure client satisfaction. | 10+ years in observability or related field, strong communication skills, experience designing technology solutions for Fortune 500 clients, proactive problem-solving, and familiarity with observability tools and integrations. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. About the Role: Observability Architects work closely with Trace3 sales teams to understand our customers’ business goals and provide them with technology solutions that help them realize those goals. Responsibilities will include both pre-sale technology design, professional service estimation, as well as post-sale implementation services. Observability Architects also partner closely with delivery-focused Engineers to ensure the success of a sold solution and delivery of the expected outcome. What You'll Do: • Provide customers with observability strategy for tools to provide end-to-end visibility into IT Operations • IT Infrastructure Monitoring (ITIM): Monitoring solutions to track the performance and availability of servers, storage and network devices. • Application Performance Monitoring (APM) and Digital Experience Monitoring (DEM): Monitor application performance and user experience to identify and respolve performance bottlenecks. • Digital Employee Experience (DEX): Solutions to assess and optimize the end-user experience across digital platforms. • Log Analytics: Log management and analytics solutions to collect, index, and analyze log data for troubleshooting and compliance. • Network Performance Monitoring (NPM): Solutions to monitor network traffic and performance to ensure optimal connectivity and detect network issues. • Change Detection: Solutions to detect and analyze changes in the IT environment, ensuring that changes do not negatively impact performance. • Event Management: Solutions to automate event correlation and management to prioritize and respond to critical incidents effectively. • IT Service Management (ITSM): Integrate observability tools with ITSM platforms to streamline incident, CMDB, and change management processes. • Automation: Automation solutions to reduce manual intervention, streamline workflows, and improve response times. • Visualization: Business intelligence and dashboard solutions that provide a unified view of IT operations, enabling quick identification of issues and trends. • Notification and Escalation: Solutions for automated notifications and escalation protocols to ensure timely response to critical incidents. • Lead pre-sales engagements as the observability subject matter expert (SME) to solve customer problems and translate customer requirements into deliverable services. • Design and implement blueprints for end-to-end observability architectures. • Provide consulting expertise on observability operational models and strategic roadmaps, ensuring alignment with business objectives and technological capabilities. • Oversee the successful implementation of sold observability solutions by ensuring smooth transitions from design to delivery teams and maintaining client engagement to establish thought leadership for future opportunities. • Ensure high-quality observability solutions are delivered on time, within budget, and meet client satisfaction standards, stepping in as needed. • Communicate the value proposition of advanced observability solutions to diverse audiences, including technical and non-technical stakeholders, executive 'C' level management, VP and Director levels, and end-users. • Establish strong and lasting relationships with key stakeholders and decision-makers in client organizations to drive customer satisfaction and business growth. • Collaborate with Regional teams to develop sales playbooks, outlining strategies for introducing high-value observability solutions into strategic accounts. • Contribute to the development of strategic partner strategies and innovative observability services offerings that can be taken to market to enhance our competitive edge. • Enhance the organization's presence and brand in the Observability communities through active participation in industry events, thought leadership, and community engagements. Qualifications & Interests: • Bachelor’s degree in Computer Science, Information Systems, or a related field; or minimum of 10 years of experience in observability, or a related field. • Exceptional communication skills, with the ability to understand complex analytics requirements and to clearly communicate and demonstrate solutions. • A proactive approach to problem-solving and a continuous improvement mindset. • Strong expertise in designing technology solutions for Fortune 500 companies and presenting them to the client from proposal to implementation • Must have a firm grasp on the industry and anticipate trends and movements while balancing maturity and timing • Motivated self-starter who loves to solve challenging problems and feels comfortable working directly with customers • Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment • Comfortable managing multiple and changing priorities, and meeting deadlines Preferred Skills: • Dynatrace SaaS / Datadog / OTEL • LogicMonitor / ScienceLogic • BigPanda • Splunk / Elastic • Grafana • ServiceNow integrations for Observability (Incident / Change / CMDB) • Cribl Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $180,000—$200,000 USD The Perks • Comprehensive medical, dental and vision plans for you and your dependents • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability • Competitive Compensation • Training and development programs • Stocked kitchen with snacks and beverages • Collaborative and cool culture • Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. • **To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.

Lead client-facing design and implementation of business intelligence and observability solutions using Splunk and cloud-native platforms to enhance IT operations and analytics. | 8+ years in data architecture or BI with 3+ years in solution architecture, strong Splunk expertise including ITSI and Enterprise Security, experience with observability tools, cloud platforms, and client engagement skills. | Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. JOB SUMMARY: Trace3 is seeking a highly skilled Data/Business Intelligence Solution Architect to join our Data & Analytics Solutions practice. This senior-level, client-facing role will act as a trusted advisor and technical leader, guiding clients in the design, implementation, and optimization of modern business intelligence and observability solutions. With a deep focus on platforms such as Splunk, IT Service Intelligence (ITSI), and User Experience Monitoring (UEM), you will drive the development of scalable data architectures that support advanced analytics, service performance visibility, and operational intelligence. You will collaborate closely with clients, account teams, and delivery engineers to translate business goals into data-driven solutions that enhance IT operations, digital experience, and decision-making capabilities. This role combines pre-sales expertise with post-sales architecture guidance to ensure consistent, measurable value delivery from concept through execution. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Partner with Sales and Account Management teams to identify and pursue data-focused client opportunities. Lead client discovery sessions to understand business and operational goals and translate them into data architecture and analytics solutions. Design and architect end-to-end Business Intelligence and IT observability solutions leveraging platforms such as: Splunk (Core, Enterprise Security, and ITSI) User Experience Monitoring tools (e.g., Catchpoint, AppDynamics, Dynatrace) Cloud-native observability and monitoring platforms (e.g., AWS CloudWatch, Azure Monitor, Google Cloud Operations Suite) Support pre-sales initiatives including architectural design sessions, proof-of-concepts, RFP responses, and solution demos. Architect integrations that unify logs, metrics, and traces into centralized observability dashboards and alerting frameworks. Deliver performance analytics, business insights, and data visualizations tailored for IT and business stakeholders. Provide architectural guidance on data ingestion, normalization, correlation, and enrichment strategies. Support clients in implementing KPIs, service health scores, and predictive analytics using platforms such as Splunk ITSI. Ensure alignment between data architectures and broader digital transformation, IT operations, and cloud strategies. Serve as a technical mentor and coach for junior engineers and consultants on the Data & Analytics team. REQUIRED SKILLS AND EXPERIENCE: Bachelor’s degree from an accredited university or equivalent experience in Computer Science, Engineering, Information Systems, or related field. 8+ years of experience in data architecture, business intelligence, or IT operations analytics, including at least 3 years in a client-facing solution architecture role. Strong expertise in Splunk architecture, including ITSI and Enterprise Security modules. Experience designing observability solutions that incorporate User Experience Monitoring, synthetic testing, and real user monitoring. Strong grasp of event correlation, anomaly detection, and machine learning applications in monitoring environments. Proven ability to translate business requirements into scalable, data-driven architectures. Familiarity with cloud-native data services (AWS, Azure, GCP) and hybrid infrastructure monitoring. Strong presentation and communication skills with the ability to explain complex data concepts to both technical and non-technical stakeholders. Experience working with enterprise clients and navigating complex organizational environments. Excellent time management, organization, and multitasking skills in a fast-paced consulting environment. Passion for emerging technologies and continuous improvement in data observability, automation, and business insight delivery. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary. Estimated Pay Range $160,000—$190,000 USD The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Stocked kitchen with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off Our Commitment At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do. We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture. As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all. If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com. ***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.