Total Extended Care Services

Manage medical billing and coding processes, oversee office operations, supervise staff, ensure compliance with healthcare regulations, and handle patient billing inquiries. | High school diploma with proven medical billing and office management experience, strong knowledge of medical terminology and billing software, leadership skills, and familiarity with HIPAA and healthcare compliance. | Job Title: Medical Biller and Office Manager Location: Livonia Job Type: Full-time Job Summary: We are seeking a highly organized and detail-oriented individual to join our healthcare team as a Medical Biller and Office Manager. This position is responsible for managing all aspects of medical billing, coding, and insurance claims while ensuring the smooth day-to-day operations of the office. The ideal candidate will possess strong administrative skills, be proficient in medical billing software, and have a deep understanding of medical insurance policies and compliance standards. Key Responsibilities: Medical Billing & Coding: • Accurately review patient records to ensure proper coding of diagnoses, procedures, and treatments. • Submit insurance claims and follow up on outstanding claims. • Ensure that billing procedures comply with healthcare laws, regulations, and insurance policies. • Monitor and track patient accounts to verify that payments are made timely. • Review and process patient billing inquiries, addressing issues related to charges, insurance claims, and payment schedules. • Maintain accurate and up-to-date patient billing information and files. • Work with insurance providers and healthcare professionals to resolve billing discrepancies and appeals. • Keep updated on changes in insurance policies, coding standards (e.g., ICD-10, CPT), and healthcare billing regulations. Office Management: • Oversee day-to-day office operations, including managing office supplies, scheduling, and coordinating meetings. • Supervise and train administrative staff, providing guidance and support. • Manage patient appointments, ensuring timely and accurate scheduling. • Maintain a clean, organized, and efficient office environment. • Serve as the main point of contact for vendors, ensuring smooth coordination for supplies and office services. • Handle general office correspondence, including emails, phone calls, and mail. • Prepare reports and assist with budgeting for office operations and expenditures. • Ensure compliance with healthcare privacy laws, including HIPAA, to protect patient information. Additional Responsibilities: • Assist in developing and enforcing office policies and procedures to streamline operations. • Collaborate with healthcare providers and management to ensure effective communication and patient care. • Handle patient inquiries related to billing, insurance, and office procedures. • Manage and resolve conflicts, complaints, and issues within the office environment. Qualifications: • High school diploma or equivalent; additional education or certifications in medical billing, office administration, or healthcare management is a plus. • Proven experience as a Medical Biller, Office Manager, or in a similar administrative role in a healthcare setting. • Strong knowledge of medical terminology, insurance codes, and billing procedures. • Familiarity with billing software (e.g., Epic, Kareo, or similar) and office management tools. • Ability to handle sensitive and confidential information with discretion. • Excellent organizational, communication, and multitasking skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software. • Knowledge of HIPAA and healthcare compliance regulations. • Leadership skills and experience managing a team are highly preferred. Benefits: • Competitive salary. • Health, dental, and vision insurance. • Paid time off (PTO). • Retirement plan options. • Continuing education opportunities. If you're a motivated, detail-driven professional with a passion for helping others and managing efficient office operations, we encourage you to apply for this exciting opportunity!