Tosca Services, LLC

Drive growth in industrial automation sales by managing customer relationships, developing strategies, and closing deals. | Requires 5+ years in sales or business development, proficiency in Salesforce, and industry knowledge; bilingual skills are a plus. | Why Tosca? At Tosca, we’re passionate about creating a more sustainable supply chain. As the leading provider of reusable packaging solutions, we help partners eliminate waste, reduce costs, and improve efficiency — all while protecting the planet. Our collaborative, innovative culture empowers team members to make an impact and grow their careers in a purpose-driven environment. What You'll Do: As our Sales Manager, Produce, you’ll drive growth in one of Tosca’s most dynamic business segments. You’ll identify, pursue, and close new business opportunities while managing relationships with key retail customers. This role is highly visible and ideal for a motivated self-starter who thrives on building long-term partnerships and uncovering new ways to deliver value. Key responsibilities: • Serve as the primary sales contact for existing and prospective produce accounts • Achieve revenue and profit goals aligned with Tosca’s sales strategy • Develop and execute customer engagement plans, including meetings and industry event participation • Maintain an accurate pipeline and reporting in Salesforce • Support account retention and project execution in partnership with operations and finance • Analyze trends, competitors, and market conditions to identify growth opportunities • Collaborate cross-functionally with logistics, product development, and marketing teams What We Are Looking For: We’re seeking a results-driven sales professional with deep knowledge of the produce industry and a passion for sustainable solutions. Qualifications: • 5+ years of experience in sales or business development, preferably within packaging, food, or supply chain industries • Proven success identifying customer solutions, negotiating, and closing new business • Bachelor’s degree in Sales, Marketing, or related field • Proficiency with Salesforce CRM • Strong communication and relationship-building skills • Highly organized and capable of managing multiple priorities • Bilingual (English/Spanish) strongly preferred Work Schedule This is a remote position open to candidates located in states where Tosca is a registered employer. Travel up to 50% of the time may be required. Our Commitment to Equal Opportunity At Tosca, we believe in fostering a workplace where everyone is treated with respect and dignity. We are an equal opportunity employer, dedicated to creating an inclusive and equitable environment where all qualified applicants are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. E-Verify Employer Tosca participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information, please visit the E-Verify website.

Manage customer relationships, lead business reviews, oversee order and asset management, provide financial oversight, support strategic growth, and collaborate on reporting and continuous improvement. | 5-10+ years in customer account management in produce, packaging, logistics, or transportation, bilingual English/Spanish, strong communication skills, proficiency in Power BI and MS Office, willingness to travel extensively, and a Bachelor’s degree in a business-related field. | Why Tosca? At Tosca, we’re redefining supply chains by delivering innovative solutions that drive sustainability, efficiency, and performance. As a leader in reusable packaging, we thrive on collaboration, transparency, and doing the right thing. Here, your work will matter. You’ll lead change, drive impact, and shape the future of how products move through global supply chains. Join a team where your voice is heard, your ideas have power, and your career can grow. What You'll Do: As a Customer Success Manager – Produce, you’ll serve as a trusted partner and liaison between Tosca and our customers, ensuring they gain maximum value from our products and services. You’ll build strong relationships, proactively identify opportunities to support customer needs and growth, and act as the Voice of the Customer within Tosca. This role blends relationship management, produce industry expertise, and cross-functional collaboration to drive customer satisfaction, operational excellence, and strategic growth across the supply chain. Responsibilities: Customer Engagement & Relationship Building • Build and maintain strong relationships with buyers, growers, and warehouse teams. • Lead quarterly business reviews and deliver training to optimize RPC program performance. • Partner with customers on NPS surveys and gather actionable feedback. Order & Asset Management • Communicate order updates and manage seasonal transitions. • Reconcile inventory and returns using Power BI and D365. • Collaborate with Asset Management to ensure timely asset recovery. Financial Oversight • Manage account setup, pricing, credit approvals, and AR resolution. • Provide insights on competitive packaging trends and customer-specific needs. Strategic Growth & Forecasting • Work with Sales to expand offerings and support program rollouts. • Advise on delivery schedules, SKU complexity, and seasonal demand shifts. • Recommend operational improvements based on customer feedback. Reporting & Collaboration • Use customer dashboards and reports to track performance. • Partner with the Director of Produce and cross-functional teams to ensure seamless execution. • Contribute to weekly updates and continuous improvement initiatives. What We Are Looking For: • Bachelor’s degree in a business-related field. • 5–10+ years of experience in customer account management within produce, packaging, logistics, or transportation. • Bilingual in English and Spanish. • Strong communication skills—verbal, written, and interpersonal. • Proficiency in MS Office (Excel, PowerPoint, Word) and Power BI. • Willingness to travel 50–75%. • Proven ability to build rapport, resolve issues quickly, and thrive in a fast-paced, team-oriented environment. Work Schedule This is a remote position available to candidates located in states where Tosca is a registered employer. Preferred locations include California, Arizona, Florida, Texas, or the Atlanta, GA metro area. The role requires extensive travel (50–75%), including overnight stays as needed. Our Commitment to Equal Opportunity At Tosca, we believe in fostering a workplace where everyone is treated with respect and dignity. We are an equal opportunity employer, dedicated to creating an inclusive and equitable environment where all qualified applicants are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. E-Verify Employer Tosca participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information, please visit the E-Verify website.