Topstep

Set technical direction for full-stack architecture and own end-to-end feature development. Mentor engineers and drive architectural improvements while ensuring system reliability and performance. | 7+ years of experience in building production web applications with strong full-stack expertise. Proven knowledge in PostgreSQL, GraphQL, and modern frontend technologies like React and Next.js. | Summary Are you a full-stack engineer who thrives on designing elegant end-to-end solutions, shipping high-quality features, and raising the technical bar for teams around you? As a Staff Full Stack Engineer at Topstep, you'll play a foundational role in shaping the trader experience—from the database schema to the UI components traders interact with daily. You'll be instrumental in our architectural modernization, establishing patterns that enable teams to move fast with confidence while maintaining the reliability and performance that traders demand. This role is ideal for someone who brings both deep technical expertise and a product mindset. Someone who's excited to own features end-to-end, establish reusable patterns that scale across teams, and mentor engineers who are building the next generation of our platform. Join us and help define what technical excellence looks like at Topstep. Key Responsibilities Set technical direction for full-stack architecture across the engineering organization, influencing how we design APIs, structure frontends, and ensure system reliability Own end-to-end feature development from Postgres schema design through GraphQL APIs to Next.js UI, ensuring seamless integration and optimal performance Establish engineering patterns for GraphQL schema design, React component architecture, state management, and API/UI coupling that other teams can adopt Partner with product and design to translate trader needs into technical solutions that balance user experience with system constraints Drive architectural improvements during our modernization initiative, helping transition from monolithic systems to event-driven microservices while maintaining feature velocity Lead technical initiatives that materially improve developer experience, system performance, or code quality across the organization Mentor engineers across teams on full-stack best practices, architectural thinking, and production ownership Champion quality and reliability by embedding testing, monitoring, and operational thinking into every feature you ship Required Qualifications and Key Competencies 7+ years of professional experience building production web applications, with demonstrated impact establishing patterns and practices that scaled across multiple teams Strong full-stack foundation with expertise in both backend API design (GraphQL, REST) and modern frontend development (React, Next.js, TypeScript) Deep PostgreSQL knowledge including schema design, query optimization, indexing strategies, and understanding of transaction isolation and consistency patterns Proven GraphQL expertise designing schemas, implementing resolvers, optimizing queries (N+1 problems, data loader patterns), and building maintainable API layers Modern frontend mastery with Next.js, React, TypeScript, and Tailwind CSS, including Server Components, hydration patterns, and performance optimization Production ownership mindset with experience building observable, testable, and maintainable systems including instrumentation, error handling, and debugging distributed issues Solid understanding of distributed systems including event-driven architectures, message queues, eventual consistency, and handling race conditions Track record of technical leadership through RFCs, architectural documentation, code reviews, and establishing engineering standards Excellent communication skills with the ability to explain complex technical trade-offs to varied audiences and build consensus across teams Comfortable making pragmatic decisions balancing long-term architectural vision with immediate business needs and feature delivery Preferred Qualifications Experience building financial, trading, or fintech platforms where data consistency, performance, and reliability are critical Familiarity with event-driven architectures using systems like NATS, Kafka, or similar message brokers Experience with AWS infrastructure (RDS, EKS/ECS, CloudWatch, ALB) and understanding of how frontend/backend services deploy and scale Background contributing to design systems or component libraries used across multiple teams Experience with infrastructure as code (Terraform) and CI/CD practices Company Culture & Perks Topstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras on during meetings and a robust Slack environment for communication. 10 Company paid Holidays and generous Family Leave. Paid time off is accrued monthly. Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees Vacations are encouraged with a bonus for taking 5 consecutive days. Employee referrals are bonused. Topstep offers a food and groceries budget and contributes towards health and wellness. New Hire Base Salary Range $157,000-$250,000 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Equal Opportunity Employer Topstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws. Interested in the role? Apply today with your resume and cover letter! At this time immigration sponsorship is not available for this position (including H-1B, STEM OPT training plans, etc.).

Develop and optimize automated lifecycle campaigns across multiple channels to drive user engagement, retention, and growth while collaborating cross-functionally and analyzing performance data. | 5+ years in CRM or lifecycle marketing with hands-on experience in marketing automation platforms, strong analytical skills, project management, and ability to work in remote teams. | Summary The Sr. Lifecycle & CRM Marketing Manager (Topstep Brokerage) will own and execute customer lifecycle strategies that drive engagement, retention, and growth across Topstep Brokerage’s products. The role translates data-driven insights into personalized campaigns and automated journeys that strengthen trader relationships and increase platform activity, conversion, and lifetime value. The ideal candidate has hands-on experience building CRM programs in Hubspot, Braze, Iterable, or similar CRM, excels at transforming behavioral data into actionable communications, and brings a strong mix of analytical rigor and creative storytelling. You’ll collaborate closely with Growth, Product, Creative, and Data teams to deliver seamless customer experiences across email, in-app, and SMS channels. Key Responsibilities Lifecycle Marketing & CRM • Build, deploy, and optimize lifecycle campaigns across email, SMS, and in-app channels for Topstep Brokerage users. • Translate customer behaviors into automated journeys supporting onboarding, trading activation, re-engagement, and win-back. • Manage day-to-day CRM operations, including campaign setup, QA, audience segmentation, and deliverability monitoring. • Partner with Data and Product teams to define and refine lifecycle triggers, ensuring relevance and timeliness. • Conduct A/B tests on content, subject lines, send times, and frequency to continuously improve performance metrics. Cross-Functional Collaboration • Align brokerage lifecycle programs with the broader company retention strategy. • Collaborate with Creative and Brand teams to ensure lifecycle assets reflect Topstep’s tone, design, and messaging standards. • Work with Growth and Media teams to ensure consistent messaging between acquisition and retention funnels. • Support integration and data hygiene across CRM systems, analytics tools, and automation workflows. Data & Insights • Monitor campaign KPIs including open rate, CTR, conversion, churn, and lifetime value. • Build and maintain dashboards to track performance and communicate insights to stakeholders. • Translate analytics into actionable strategies that guide content, segmentation, and frequency optimization. • Contribute to testing roadmaps and segmentation frameworks in partnership with Data Science teams. Required Qualifications and Key Competencies • 5+ years of experience in CRM, Lifecycle, or Retention Marketing (preferably in fintech, trading, or subscription-based industries). • Proven ability to execute automated lifecycle journeys that drive measurable retention and LTV growth. • Hands-on experience with marketing automation platforms such as Braze, Iterable, or HubSpot. • Strong knowledge of CRM segmentation, personalization, and behavioral triggers. • Analytical mindset with proficiency in Google Analytics, Looker, or similar BI tools. • Excellent project management skills and ability to manage multiple campaigns simultaneously. • Clear communicator who thrives in cross-functional, remote teams. • Strong balance of data-driven thinking and creative problem-solving. Company Culture & Perks • Topstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras on during meetings and a robust Slack environment for communication. • 10 Company paid Holidays and generous Family Leave. Paid time off is accrued monthly. • Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees • Vacations are encouraged with a bonus for taking 5 consecutive days. Employee referrals are bonused. Topstep offers a food and groceries budget and contributes towards health and wellness. New Hire Base Salary Range • $120,000-$140,000 • Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. • The compensation offered will take into account internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Equal Opportunity Employer Topstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws. Interested in the role? Apply today with your resume and cover letter! At this time immigration sponsorship is not available for this position (including H-1B, STEM OPT training plans, etc.).

Design and implement an enterprise-wide privacy program ensuring compliance with global regulations, manage privacy incidents, and integrate privacy by design into products and operations. | 8+ years managing privacy/data protection programs in regulated environments, strong knowledge of GDPR and CCPA, experience operationalizing privacy requirements, and excellent communication skills. | Summary The Privacy Program Manager is the architect of trust and the champion of user data integrity at Topstep. In a dynamic financial environment where sensitive personal and trading data is paramount, this role is critical to maintaining our status as the most trusted platform. You will be responsible for building, executing, and maturing a world-class privacy program from the ground up, ensuring we satisfy global regulatory obligations (e.g., GDPR, CCPA, etc.). By seamlessly integrating Privacy by Design principles into our products and operations, you will not only ensure compliance but actively enhance the security and confidence of our global community of traders. This role is foundational to scaling Topstep responsibly and defending our hard-earned reputation. Key Responsibilities Privacy Program Establishment & Governance • Program Strategy: Design, implement, and maintain the comprehensive enterprise-wide privacy program, including developing the core governance framework, policies, standards, and procedures. • Data Classification System: Lead the implementation and operationalization of a clear data classification system (e.g., Public, Internal, Confidential, Restricted). Partner with engineering and business teams to ensure consistent classification, labeling, and handling of data throughout its lifecycle. • Documentation & Mapping: Develop and maintain the Records of Processing Activities (RoPA) and conduct data flow mapping to visualize and document how personal data is collected, used, stored, and disposed of across the organization. Privacy Operations & Incident Response • Data Subject Rights (DSAR) Management: Own the end-to-end process for receiving, validating, tracking, and responding to Data Subject Access Requests (DSARs) and other privacy requests (e.g., requests for deletion or correction) in compliance with applicable laws. • Privacy Incident Management: Act as a key responder in privacy incidents and data breaches. Assist the Security and Legal teams in investigation, containment, remediation, notification, and documentation processes according to regulatory timelines. Strategic Integration & Due Diligence • Privacy by Design (PbD): Serve as the primary privacy resource for Product Management and Engineering teams. Guide them in adopting privacy-first design and development concepts, ensuring privacy requirements are embedded into new products, services, and features before launch. • Third-Party Risk Management: Collaborate with Procurement and Vendor Management to assist in third-party due diligence reviews. Assess vendor compliance with Topstep’s privacy standards and relevant regulations, ensuring that data processing agreements (DPAs) are in place and adhered to. • Training & Awareness: Develop and deliver engaging, role-specific privacy training and awareness campaigns across the firm to foster a culture of privacy responsibility. Required Qualifications and Key Competencies • 8+ years of experience managing, implementing, or auditing privacy and data protection programs in a regulated environment, preferably financial services or technology. • Strong working knowledge of major global privacy regulations (e.g., GDPR, CCPA/CPRA, etc.). • Demonstrated experience operationalizing complex requirements into repeatable business and technology processes (e.g., managing DSAR workflows). • Exceptional ability to translate complex legal and technical requirements into practical business guidance for non-experts. • Excellent written and verbal communication skills, with the ability to effectively interact with all levels of management, including C-suite executives. Company Culture & Perks • Topstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras on during meetings and a robust Slack environment for communication. • 10 Company paid Holidays and generous Family Leave. Paid time off is accrued monthly. • Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees • Vacations are encouraged with a bonus for taking 5 consecutive days. Employee referrals are bonused. Topstep offers a food and groceries budget and contributes towards health and wellness. New Hire Base Salary Range • $180,000-$220,000 • Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. • The compensation offered will take into account internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Equal Opportunity Employer Topstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws. Interested in the role? Apply today with your resume and cover letter! At this time immigration sponsorship is not available for this position (including H-1B, STEM OPT training plans, etc.).

Lead and optimize personalized lifecycle marketing programs across email, SMS, and in-app channels to increase user engagement, retention, and lifetime value while collaborating cross-functionally and leveraging data insights. | 5+ years in CRM/lifecycle marketing with hands-on experience in automation tools like Braze and Iterable, strong segmentation and data analysis skills, and ability to collaborate across teams. | Summary The Lifecycle & CRM Marketing Lead will own and optimize Topstep’s end-to-end customer engagement strategy, driving meaningful relationships that increase trial conversion, retention, and lifetime value. Reporting to the Senior Director, Growth, Lifecycle, & Performance, this role will lead lifecycle programs across email, in-app, and SMS channels, translating behavioral insights into personalized customer journeys that fuel growth and loyalty. The ideal candidate combines strategic vision with executional excellence, is data-driven yet creative, and has a deep understanding of CRM automation, segmentation, and lifecycle strategy. You will collaborate cross-functionally with Product, Brand, Creative, and Data teams to deliver measurable business impact across the customer funnel. Key Responsibilities Lifecycle Marketing & CRM: ● Design and execute personalized lifecycle programs across email, SMS, and in-app channels focused on onboarding, engagement, retention, and win-back. ● Develop segmentation strategies and behavioral triggers to deliver targeted communications that drive user activation and product adoption. ● Partner with Product and Data teams to build automated workflows and improve in-platform messaging consistency, and support trading success and habit development. ● Create dashboards and reporting cadences to monitor lifecycle KPIs such as conversion, retention, churn, and LTV. ● Continuously test, measure, and optimize content, frequency, and timing to maximize performance and customer satisfaction. Cross-Functional Collaboration: ● Collaborate with Brand and Creative teams to ensure lifecycle communications align with Topstep’s voice and campaign goals. ● Partner closely with Growth Marketing and Media to align acquisition and retention initiatives for full-funnel optimization. ● Support the broader CRM infrastructure, including integrations with marketing automation, analytics, and data systems. Data & Insights: ● Use analytics tools to derive actionable insights from lifecycle data and inform testing roadmaps. ● Translate findings into strategies that improve engagement, reduce churn, and increase loyalty. ● Partner with Data Science and Engineering to enhance segmentation logic and predictive models. Required Qualifications and Key Competencies ● 5+ years of experience in CRM, Lifecycle, or Retention Marketing within a B2C, fintech, or subscription-based environment. ● Proven success designing and optimizing automated lifecycle journeys that drive measurable results. ● Hands-on experience with email marketing automation tools (e.g., Braze, Iterable, HubSpot) and CRM systems. ● Strong understanding of audience segmentation, data triggers, and personalization strategies. ● Analytical mindset with proficiency in Excel, Google Analytics, or BI platforms. ● Excellent communication and project management skills with the ability to collaborate cross-functionally. ● A balance of creative problem-solving and data-driven decision-making. Company Culture & Perks ● Topstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras-on during meetings and a robust Slack environment for communication. ● 10 Company-paid Holidays and generous Family Leave. PTO is accrued monthly. ● Competitive 401(k) match and health, dental, and vision insurance is offered for full-time employees. New Hire Base Salary Range ● Compensation: $150,000-$180,000 ● Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. ● The compensation offered will take into account internal compensation structure and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. Equal Opportunity Employer Topstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws. Interested in the role? Apply today with your resume and cover letter! At this time immigration sponsorship is not available for this position (including H-1B, STEM OPT training plans, etc.).

Own and execute the integrated experiences roadmap across multiple teams to deliver scalable, reliable trading platform features that improve user engagement and business outcomes. | 5-8 years of product management experience owning complex user journeys, ability to coordinate cross-functional teams, data-driven mindset, experience with multi-device products, and familiarity with compliance in regulated environments. | Summary Are you a systems-minded builder who loves turning complex, large, high-stake experiences into simple, enjoyable experiences? Topstep is hiring a Senior Product Manager to own our Integrated Experiences domain- the future of trading experiences. You’ll define how traders can interact in new ways throughout the Topstep ecosystem, while playing a role in experiences of tomorrow. This role is ideal for someone who combines deep product judgment with strong execution instincts, and who’s ready to step into a position of broad influence across teams and functions. You’ll shape how we think about the future of our platform and help build the connective tissue that turns vision into reality. Key Responsibilities • Own the integrated experiences roadmap: building flexible integrated experiences throughout Topstep’s trading ecosystem, micro & macro experiences, flexible charting, and more. • Define clear problem statements and PRDs tied to user and business goals; translate vision into requirements for complex, cross-team releases. • Coordinate delivery across Engineering, Design, Data, Product Marketing, Support, and Risk to ship reliable, impactful solutions on time. • Elevate insight quality by running qualitative and quantitative research with traders; define and maintain source‑of‑truth dashboards for funnels, engagement, and feature adoption. • Establish the metrics that matter and regularly report performance; quantify feature ROI and inform resourcing trade-offs. • Align stakeholders on the roadmap and maintain crisp communication on scope, status, and decisions, driving value for our traders and business alike. • Build for scale and reliability by coordinating releases with usage of feature flags to de-risk changes, and keep performance under load Required Qualifications and Key Competencies • 5–8 years in Product Management, with material ownership of a complex, high‑stakes user journey and experience. • Experience in building across devices & screens: You’ve built products that span web interfaces, native mobile experiences, and more • Data-driven operator: Comfortable designing experiments and digging into dashboards/SQL to size opportunities and prove ROI. • At ease with scale - Demonstrated ability to deliver releases to high volume products where 0.1% differences have material impact • Execution & coordination: Proven record aligning multiple teams and shipping complex releases without losing the thread on outcomes. • Excellent written & verbal communication with the ability to create structure in ambiguity and drive clear decisions. Safety and compliance mindset familiarity with operating constraints in trading or regulated environments; partners effectively with Risk, Compliance, and Legal. Company Culture & Perks • Topstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras on during meetings and a robust Slack environment for communication. • 9 Company paid Holidays and generous Family Leave. Paid time off is accrued monthly. • Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees • Vacations are encouraged with a bonus for taking 5 consecutive days. Employee referrals are bonused. Topstep offers a food and groceries budget and contributes towards health and wellness. New Hire Base Salary Range • $160,000-$190,000 • Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. • The compensation offered will take into account internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Equal Opportunity Employer Topstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws. Interested in the role? Apply today with your resume and cover letter!

Lead brand identity and strategy, manage social content and community engagement, and oversee PR and corporate communications to build Topstep's reputation and thought leadership. | 10+ years marketing experience focused on brand, social media, content, and PR in B2C or fintech, proven success in brand identity evolution, social content strategy, earned media, and team leadership. | Senior Director, Brand & CommunicationThe Senior Director, Brand & Communications will be the steward of Topstep's voice, reputation, and storytelling. This role will lead three interconnected areas: Brand Activation & Strategy: Owning brand identity, positioning, and expression across every touchpoint. Social, Content & Community: Leading organic social strategy, platform-native content, and community engagement. PR & Communications: Building earned media presence, executive communications, thought leadership, and proactive reputation management. This leader will combine strategic vision with hands-on execution, ensuring that every public interaction with Topstep inspires confidence, builds loyalty, and fosters an engaged trading community.Brand Activation & StrategyOwn and evolve Topstep's brand strategy, identity, voice, and tone to resonate with aspiring and active retail traders.Ensure brand consistency across all marketing and product touchpoints, from website and educational content to events and partner activations.Partner with Creative, Product, and Growth teams to integrate brand storytelling into campaigns and launches.Develop brand guidelines and ensure adoption across internal teams and external partners.Social, Content & CommunityLead organic social content strategy and execution across Discord, X, Reddit, LinkedIn, TikTok, Instagram, Facebook, and other key or emerging platforms.Create platform-native storytelling that educates, entertains, and engages traders while reinforcing brand positioning.Own blog content strategy, writing, and publishing cadence.Build and nurture community engagement channels with heavy emphasis on Discord, X, and Reddit, fostering active peer-to-peer learning and advocacy.Collaborate with creative, product, partnerships, and growth teams to amplify launches and campaigns through organic content.PR & CommunicationsDevelop and execute a proactive earned media strategy to increase visibility, credibility, and thought leadership in fintech and trading media.Manage media relationships and secure placements that align with Topstep's mission and growth objectives.Oversee corporate, executive, and crisis communications to maintain a consistent, trusted public narrative.Partner with leadership on speaking opportunities, awards, and industry presenceRequired Qualifications and Key Competencies10+ years of progressive marketing experience with a focus on brand, social media, content, and PR/communications, ideally within a B2C, fintech, or high-growth brand.Proven success shaping and evolving brand identity, voice, tone, and perception in a high-growth B2C or fintech environment.Expertise in social content strategy and community building, particularly on Discord, X, Reddit, LinkedIn, TikTok, Instagram, and Facebook.Strong track record of securing impactful earned media coverage and managing corporate communications or corporate communication teams.Exceptional writing skills with the ability to craft compelling narratives for diverse audiences.Experience leading multidisciplinary creative and content teams.Comfortable operating at both strategic and tactical levels in a fast-paced, entrepreneurial environment.Company Culture & PerksTopstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras-on during meetings and a robust Slack environment for communication.Nine (9) Company-paid Holidays and generous Family Leave. Paid time off is accrued monthly.Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employeesVacations are encouraged with a bonus for taking 5 consecutive days. Employee referrals are bonused. Topstep offers a food and groceries budget and contributes towards health and wellness.New Hire Base Salary Range$240,000 - $280,000Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.The compensation offered will take into account internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.Equal Opportunity EmployerTopstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws.

Lead brand identity and strategy, social content and community engagement, and PR and corporate communications to build Topstep's reputation and community. | 10+ years marketing experience with brand, social media, content, and PR in B2C or fintech, expertise in social platforms including Discord and Reddit, strong writing and leadership skills. | Senior Director, Brand & CommunicationThe Senior Director, Brand & Communications will be the steward of Topstep's voice, reputation, and storytelling. This role will lead three interconnected areas: Brand Activation & Strategy: Owning brand identity, positioning, and expression across every touchpoint. Social, Content & Community: Leading organic social strategy, platform-native content, and community engagement. PR & Communications: Building earned media presence, executive communications, thought leadership, and proactive reputation management. This leader will combine strategic vision with hands-on execution, ensuring that every public interaction with Topstep inspires confidence, builds loyalty, and fosters an engaged trading community. Brand Activation & StrategyOwn and evolve Topstep's brand strategy, identity, voice, and tone to resonate with aspiring and active retail traders. Ensure brand consistency across all marketing and product touchpoints, from website and educational content to events and partner activations. Partner with Creative, Product, and Growth teams to integrate brand storytelling into campaigns and launches. Develop brand guidelines and ensure adoption across internal teams and external partners. Social, Content & CommunityLead organic social content strategy and execution across Discord, X, Reddit, LinkedIn, TikTok, Instagram, Facebook, and other key or emerging platforms. Create platform-native storytelling that educates, entertains, and engages traders while reinforcing brand positioning. Own blog content strategy, writing, and publishing cadence. Build and nurture community engagement channels with heavy emphasis on Discord, X, and Reddit, fostering active peer-to-peer learning and advocacy. Collaborate with creative, product, partnerships, and growth teams to amplify launches and campaigns through organic content. PR & CommunicationsDevelop and execute a proactive earned media strategy to increase visibility, credibility, and thought leadership in fintech and trading media. Manage media relationships and secure placements that align with Topstep's mission and growth objectives. Oversee corporate, executive, and crisis communications to maintain a consistent, trusted public narrative. Partner with leadership on speaking opportunities, awards, and industry presence Required Qualifications and Key Competencies10+ years of progressive marketing experience with a focus on brand, social media, content, and PR/communications, ideally within a B2C, fintech, or high-growth brand. Proven success shaping and evolving brand identity, voice, tone, and perception in a high-growth B2C or fintech environment. Expertise in social content strategy and community building, particularly on Discord, X, Reddit, LinkedIn, TikTok, Instagram, and Facebook. Strong track record of securing impactful earned media coverage and managing corporate communications or corporate communication teams. Exceptional writing skills with the ability to craft compelling narratives for diverse audiences. Experience leading multidisciplinary creative and content teams. Comfortable operating at both strategic and tactical levels in a fast-paced, entrepreneurial environment. Company Culture & PerksTopstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras-on during meetings and a robust Slack environment for communication. Nine (9) Company-paid Holidays and generous Family Leave. Paid time off is accrued monthly. Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees Vacations are encouraged with a bonus for taking 5 consecutive days. Employee referrals are bonused. Topstep offers a food and groceries budget and contributes towards health and wellness. New Hire Base Salary Range$240,000 - $280,000 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Equal Opportunity EmployerTopstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws.