Tools for Humanity

Coordinate and manage inbound and outbound shipments across North America ensuring accuracy, compliance, and timely delivery while maintaining logistics data and resolving operational issues. | Requires hands-on logistics experience with customs and international shipping knowledge, strong accountability, and ability to manage shipment documentation and collaborate with 3PLs and carriers. | About the Company: World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. Our products make this possible: the Orb verifies real people, World ID proves it privately, and World App enables and distributes the new applications made possible by this technology. Together, they form a new layer for AI internet. We’re one of the fastest-growing networks in tech. More than 17 million people across 160 countries have verified with World ID, and we complete over 350,000 verifications each week. World App is already among the most used wallets globally. Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can’t replicate. World was founded in 2019 and launched globally in 2023. We are more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab. We’re backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI. World has been featured on the cover of TIME Magazine, highlighted in Fast Company’s Next 5 in Fintech, and explored in a Bloomberg deep dive. The New York Times, Bankless and TechCrunch have all recognized our progress in identity, cryptography, AI, and global-scale hardware deployment. Our leadership is also named to the Time AI 100. About the team: The Logistics team at Tools for Humanity oversees the global movement, deployment, and management of Orbs and related hardware across more than 40 markets. We operate at the intersection of technology, compliance, and operations, building scalable systems that ensure fast, compliant, and cost-effective distribution. Our team collaborates closely with Product, Market Operations, Finance, and Engineering to continuously improve how we deliver value globally. About the role: As a Logistics Operations Specialist (North America), you will play a critical role in the backbone of our supply chain, executing and improving the movement of goods across the U.S., Canada, and Mexico. You’ll ensure every shipment, delivery, and inventory transfer is accurate, compliant, and on time. Operating from our Dallas Hub, you’ll coordinate with freight forwarders, 3PL partners, customs brokers, and internal stakeholders to maintain visibility and flow across TFH’s growing North American network. This includes inbound shipments from global hubs, regional warehouse operations, and outbound deliveries to markets and distribution centers. You’ll manage the details that keep logistics running, shipment documentation, hazmat declarations, ERP data accuracy, and daily exception resolution, while identifying opportunities to enhance efficiency and system integrity. You’ll be part of a collaborative, high-performing logistics team that values precision, problem-solving, and continuous improvement. This position directly supports all five pillars of TFH’s logistics framework: Global Distribution, Customs Clearance, Importer of Record (IOR) Program, Warehousing, and Final-Mile Delivery. In this role, you will: Coordinate day-to-day inbound and outbound shipments across North America, ensuring all movements are accurate, on time, and fully documented. Manage logistics data in ERP and TMS systems to maintain visibility and reconcile inventory movements between hubs and local warehouses. Prepare and validate shipping and customs documentation, including Proforma Invoices, Commercial Invoices, and Dangerous Goods Declarations. Collaborate with 3PLs, carriers, and internal teams to resolve delivery exceptions, customs holds, and operational issues quickly. Support logistics projects and process improvements that enhance visibility, automation, and last-mile delivery performance. You might thrive in this role if you have: A hands-on, detail-oriented approach and thrive in fast-moving operational environments. A solid understanding of customs and international shipping processes, especially within North America. A strong sense of accountability, you don’t just report issues; you resolve them. A continuous improvement mindset, always looking for ways to simplify workflows, reduce errors, and improve delivery speed. The ability to stay calm under pressure and adapt quickly when plans or routes change. --- By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR

Drive merchant acquisition and activation through door-to-door sales, build local go-to-market strategies, manage key merchant relationships, and collaborate cross-functionally to ensure operational excellence and compliance. | 5+ years in sales or business development with experience in door-to-door sales or retail partnerships, strong data-driven execution skills, resilience in high-volume outreach, and alignment with decentralized identity mission. | About the Company: World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone. About the Team The Market Operations team oversees the launch strategy and deployment of World operations across all markets. This group drives user adoption by managing partnerships, business development, and or distribution on the ground. This role sits at the intersection of Sales and Go-to-Market execution in the United States and collaborates closely with cross functional teams, to ensure global and local alignment and operational excellence. About the Role We are looking for an entrepreneurial, execution-focused Sales Lead to drive the growth of our commercial efforts in the United States. You’ll spend much of your time in the field, going door-to-door to retail stores, cafés, and restaurants, building partnerships that bring World hardware devices and offers to everyday consumers. This person will play a key role in our go-to-market initiatives — Orbs for All (merchant-hosted Orb deployments) and World ID Rewards (merchant-sponsored offers and loyalty campaigns). You’ll be directly responsible for hitting merchant acquisition targets and partnering cross-functionally with Product, Device, Logistics and the broader Market Ops org to implement at speed while ensuring compliance and consistency. This is a foundational role in one of World’s most strategic markets, and an opportunity to shape how America experiences and adopts our protocol. Key Responsibilities Sales Strategy & Execution Own the end-to-end sales funnel for both Orbs for All and World ID Rewards in your city, from merchant acquisition to activation. Personally prospect, pitch, and close merchants directly through door-to-door outreach, ensuring strong early traction and market credibility. Build and execute local go-to-market strategies that align with broader Market Ops and United States specific milestones Leverage internal performance data and market insights to shape merchant targeting, incentive models, and campaign strategy. Prioritize merchant verticals (e.g. convenience, retail, cafés) and test offer structures that drive both user verifications and long-term retention. Partner & Stakeholder Management Own key merchant relationships in your city.. Collaborate closely with the US General Manager and Merchants to deliver on shared goals and ensure integrated execution across sales and Orb deployment. Serve as the commercial liaison with cross-functional teams—including Product, Device, Logistics, and the broader Market Ops—to localize processes and execution. Operational Excellence Track and report on KPIs including Orb installations, active merchant count, reward redemptions, location performance, and cost per Orb deployed. Ensure compliance with local legal and policy standards for merchant onboarding and user rewards. Design and implement scalable systems for merchant support, asset deployment, and deal performance monitoring. Lead by example, showing your team how to pitch, close, and support merchants through your own direct fieldwork. Foster a culture of resilience, transparency, and accountability across the org. About You 5+ years of experience in sales, business development, or merchant acquisition. Experience in door-to-door sales, territory management, or retail partnerships (telecom, payments, POS, or loyalty) is strongly preferred. You have experience scaling distributed partner or merchant networks with clear funnel accountability. You’re data-driven and strategic, regularly using performance data, feedback loops, and local insight to fine-tune execution, optimize funnels, and influence broader go-to-market strategy. You’re scrappy, resilient, and comfortable handling high-volume outreach and rejection in pursuit of market penetration. You are mission-aligned, with deep curiosity and belief in privacy-preserving identity and decentralized systems. Nice to have Experience scaling a merchant network or channel partner ecosystem. Experience in Web3, rewards/loyalty platforms, or identity systems. Familiarity with local consumer behavior, offline retail, or regulatory environments.