TMobile

Owns and manages complex product solutions, drives product strategy and roadmap, conducts market and customer research, and collaborates with cross-functional teams to deliver impactful products. | Bachelor's degree, over 10 years of product management experience, strong analytical, communication, and leadership skills, proficiency in agile methodologies, and experience with large-scale product delivery. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Principal Product Manager is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Principal Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity. Principal Product Manager is a "jack-of-all-trades" leveraging deep customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. No day is the same for the Principal Product Manager. Day to day activities or responsibilities include: conducting market research; generating product requirements; determining specifications; defining long-term strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering Job Responsibilities: • Owns product end to end for complex or cross-platform solutions for products of the highest • level of complexity and scope, or family of products. This includes creating, managing, maintaining, and communicating product vision and roadmap. • Identifies target customer(s) for existing or future products, and designs and drives end user product research. • Partners with business, internal/external stakeholders and Leadership to understand current customer experiences, identifies areas of opportunity. • Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. • May work with data scientists to answer complex questions or identify meaningful insights from data. • Leverages rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment. • Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making. • Works with stakeholders and follows enterprise process to secure and maintain product funding. • Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process. • Communicates, influences, and sells ideas at SVP/EVP/C-Level and below. This includes regularly delivering product presentations. • Drives specific ad hoc analysis and presents information to SVP/EVP/C level and below on request. • Owns product feature set and positioning strategies to improve customer experience, and drive or support growth. • Leads discussions with external third parties to assess partnerships and licensing opportunities. • Maintains current understanding of tech trends. • Assesses how trends impact the roadmap or create opportunity for innovation of the product. • Also uses this knowledge to guide and advise the broader organization. • Leverages customer insights for product vision, strategy, roadmap, priorities. • Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities. • Create, manage, foster an active VOC feed for themselves and team. • Actively looks for opportunities to delight or meet customer’s unmet needs. • Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mindset. • Creates an environment and culture where the team is immersed in customer-first mindset. • Tests ideas with real customers to ensure that the product delivers the desired benefit. • Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for the highest level complexity products with multiple transactions and touchpoints across many teams. This work may include creation of prototypes. • Owns and manages product backlog and priorities with our business and technology partners. Backlog at this level typically serves 9+ Agile / Scrum / Sprint teams, often with dependencies on other internal and external teams. • Scopes and ensures alignment on the prioritization of activities based on business and customer impact. • Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap. • Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority. • Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule. • Generates and maintains dashboards and reports that track product health and success metrics. • Conduct Product Quarterly Business Reviews (QBR’s) and Steering meetings. • Runs beta and pilot programs with early-stage products and samples. • Collaborates with advertising and public relations to promote product. • Supports sales, marketing, and other stakeholder teams with the necessary product knowledge and additional documentation. • Assists with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support. • Anticipates and communicates technical challenges to stakeholders and makes educated trade-off decisions with the team. • Accountable for product quality and performance in production environment. Accountable for product and Dev team response in event of critical or high impacting defect , including communications to stakeholders at all levels. • Manages development of adoption tools and training materials. • Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence). • Relationship & People, Professional Development • Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with outside partners and other third parties. • Develops positive working relationships with Customer groups or Customer Representatives. • Regularly mentors and provides informal coaching to other Product Management staff, as well as other members of Product Team. • Presents at educational workshops; reviews professional publications; establishes personal networks; participates in professional societies. • Develops adoption tools and training material. Education and Work Experience: • Bachelor's Degree (Required) • More than 10 years - Relevant Product Management experience in an agile software product development environment. Knowledge, Skills and Abilities: • Product Development Demonstrates complete mastery of business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills (Required) • Communication Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence. (Required) • Business Analytics Proven analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required) • Customer Experience Management Mastery level (industry leading) understanding of customer experience. (Required) • Agile Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required) • SCRUM Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required) • Technical Writing Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences. (Required) • Agile Project Management Experience with Agile backlog/project management tools. (Required) • User Experience Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required) • Product Management Experience in delivering large and complex business/technology initiatives. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $133,800 - $241,400 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Manage vendor relationships, develop performance dashboards, analyze vendor data, and implement improvement plans to optimize vendor performance. | Requires 4-7 years of vendor relationship management experience, developing and managing structured vendor frameworks, and proficiency in Excel. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! • This position is required to come into the office at least 3 days a week* Job Overview The Specialist, Vendor Performance Management at T-Mobile is responsible for managing communications and coordination of key activities between T-Mobile and its vendors, enhancing interactions and transactions. This role implements a structured framework for vendor management, ensuring vendors meet contractual obligations, performance metrics, and service standards. In addition to strengthening business relationships and driving operational excellence, this role places a strong emphasis on data-driven decision-making. The Specialist leverages analytics to monitor vendor performance, identify trends, and optimize value delivery. By developing performance dashboards, conducting deep-dive analyses, and applying predictive models, the Specialist plays a critical role in improving service quality, financial outcomes, and vendor alignment with T-Mobile’s strategic objectives. Working closely with internal teams and leadership, the Specialist supports contract lifecycle management, risk mitigation, and cost optimization through robust quantitative analysis and supplier management best practices. This role is pivotal in ensuring that T-Mobile’s vendor ecosystem operates efficiently, transparently, and in alignment with business priorities. Job Responsibilities: • Manages communications and coordination between T-Mobile and its vendors to enhance interactions, transactions and business relationship. • Develops and maintains dashboards and reporting tools to provide real-time insights into vendor performance, service level adherence, and spend efficiency using tools such as Excel, Power BI, or SQL-based platforms. • Monitor and synthesize a variety of vendor metrics and KPIs, and effectively communicate analysis and insights to a wide range of audiences. • Implements a structured framework for vendor management, ensuring compliance with contractual obligations and performance metrics. • Develops metrics and implements improvement plans to boost vendor performance and productivity. • Optimizes value to T-Mobile and provides support to the vendor management team through effective supplier management strategies and streamlined processes. • Strengthens business relationships through diligent oversight and strategic supplier coordination. • Also responsible for other Duties/Projects as assigned by business management as needed. Education and Work Experience: • Bachelor's Degree Business Administration, Supply Chain Management, or related field (Required) • 4-7 years Experience with vendor/partner relationships, managing communications and ensuring compliance with contractual obligations. (Required) • 2-4 years Developing and implementing improvement plans for vendors to enhance performance and support strategic objectives. (Required) • 2-4 years Implementing and managing structured frameworks for vendor management to optimize performance metrics and productivity. (Required) Knowledge, Skills and Abilities: • Leadership Ability to lead and influence both internal and external teams to achieve business objectives and improve vendor performance. (Required) • Strategic Thinking Capability to develop strategic approaches to vendor management that align with T-Mobile's overall business goals. (Required) • Vendor Management Expertise in managing effective business relationships and contracts to ensure compliance and performance metrics are met. (Required) • Cross Functional Relationships Ability to work effectively across different departments within T-Mobile to ensure cohesive vendor management strategies. (Required) • Analytics Ability to analyze vendor performance data to identify trends and areas for improvement. (Required) • Negotiation Strong negotiation skills to secure favorable terms and manage contracts effectively with various vendors. (Preferred) • Microsoft Excel Proficiency in Microsoft Excel for data analysis, reporting, and tracking vendor metrics. (Required) • Communication Strong verbal and written communication skills to effectively negotiate with and manage expectations of vendors. (Required) • Project Management Skills in managing projects related to vendor transitions, implementations, and performance evaluations. (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Overland Park, KS Compensation Range: $72,200 - $97,700 Frisco, TX Compensation Range: $76,600 - $103,700 Base Pay Range: $66,300 - $119,600 Corporate Bonus Target: 10% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

| At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Product Manager is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity. Product Manager, Data thrives on data and has a deep hunger for data and experience building data-driven AI experiences. They build deep customer insight, critical thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. No day is the same for the Product Manager. Day to day activities or responsibilities include: conducting market research; generating product requirements; determining specifications; defining long-term strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key stakeholders to define release schedule; and support/drive go-to-market activities as needed. Job Responsibilities: • Owns product end to end for products or features with moderate level of complexity and scope. This includes creating, managing, maintaining and communicating product vision and roadmap. • Identifies target customer(s) for existing or future products drives end user product research. • Partners with business and internal/external stakeholders to understand current customer experiences, identifies areas of opportunity. • Works with stakeholders and follows enterprise process to secure and maintain product funding. • Communicates, influences, and sells ideas at Director level and below. This includes regularly delivering product presentations. • Conducts specific ad hoc analysis and provides insights to management on request. • Recommends product feature set and positioning strategies to improve customer experience, and drive or support growth. • Works with external third parties to assess partnerships and licensing opportunities. • Develops and maintains current understanding of tech trends. Assesses how trends impact the roadmap or create opportunity for innovation of the product. • Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with outside partners and other third parties. • Creates an environment and culture where the team is immersed in customer-first mindset. • Dives into data data and builds value driven insights to drive business outcomes. Education and Work Experience: • Bachelor's Degree (Required) • 4-7 years Relevant Product Management experience in an agile software product development environment. Required Knowledge, Skills and Abilities: • Experience in delivering large and complex business/technology initiatives. (Required) • Consistent track record to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. (Required) • Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required) • SCRUM Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams (Required) • Project Management Experience with Agile backlog/project management tools. (Required) • Experience building AI based products and understanding on how AI technologies work is required. (Required) • Business Analytics Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required) • Experience in Web and App Analytics tagging is a plus Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $100,100 - $180,600 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Own and develop the strategy and roadmap for analytics automation, defining requirements for AI/LLM workflows, and collaborating with cross-functional teams to implement scalable event tracking and data governance. | 7+ years in product management with deep experience in data/analytics products, familiarity with AI/LLM workflows, telemetry standards, and proficiency in SQL and Python. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Sr Product Manager is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Sr Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity. Sr Product Manager is a "jack-of-all-trades" leveraging deep customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. We are seeking a Senior Product Manager to drive the vision, strategy, and roadmap for data collection and analytics automation across our digital ecosystem (web, mobile, backend). Sr Product Manager will define how AI, LLMs, and automation transform our analytics capabilities, streamlining event tagging, improving data governance, and enabling scalable, accurate insights. The role requires strong product management expertise, deep understanding of digital analytics, and the ability to align cross-functional teams around a customer-first, data-driven strategy. Job Responsibilities: • Own the product strategy and roadmap for analytics automation and event telemetry, aligning data collection frameworks with business KPIs. • Define and prioritize requirements for AI/LLM-driven workflows to automate analytics event specifications and validation for digital platforms(app/web) • Partner with engineering, data, and analytics teams to deliver scalable, cross-platform event schemas and standards (web, app, SDKs, backend). • Evangelize automation-first analytics practices, driving adoption across product and engineering teams. • Define success metrics and measure the impact of automated tagging and data governance initiatives. • Build strong partnerships with data analysts and engineers to ensure accurate, scalable, and consistent event tracking across billions of daily events. • Influence cross-functional stakeholders by translating complex technical concepts into clear business value. • Continuously scan industry and AI/analytics trends, bringing innovation into the product strategy. • Support go-to-market activities by ensuring product, analytics, and leadership stakeholders have access to reliable data. Education and Work Experience: • Bachelor's Degree (Required) • 7+ years of product management experience with strong exposure to data/analytics products. Knowledge, Skills and Abilities: • Experience building or managing AI- or LLM-powered products, including prompt design and automation workflows. • Strong understanding of digital analytics platforms (Adobe Analytics, Adobe Experience Platform, Power BI) and telemetry standards. • Proven track record of leading cross-functional teams and driving alignment across product, engineering, and data organizations. • Proven experience defining analytics event schemas and telemetry structures across web, mobile, and backend platforms, including translating business requirements into scalable event definitions, parameters, and metadata standards. • Excellent communication and storytelling skills, with the ability to influence executives and technical teams alike. • Strong analytical mindset with ability to use data to define priorities, measure success, and drive continuous improvement. • Familiarity with event schema design, QA, and governance frameworks for analytics data preferred. • Experience with SQL, Python is required Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $121,600 - $219,400 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Design, implement, and deploy scalable software solutions leveraging modern technologies, lead or participate in architecture and design discussions, and contribute to innovation and technical leadership. | Bachelor's in Computer Science or Engineering, 7-10 years of technical engineering experience, experience with AI, micro-services, cloud platforms, and full-stack development. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Principal Software Engineer works with a team of other software engineers, network and systems engineers to design, implement, and deploy software which meet customer's requirements, scales easily, removes the limitations of traditional networking solutions, and supports deployment in highly available environments The Principal Software Engineer at times leads or at a minimum is an active participant in architecture and design of various software components focused on creating applications that leverage technologies such as virtualization, micro services, SDN, NFV, and Big Data platforms and technologies. They work on technical assignments that are difficult, requiring judgment in resolving issues or in making recommendations. They determine methods and procedures on new assignments and work on assignments requiring considerable judgment and initiative. They understand the implications of their work and make recommendations for solutions. They normally receive little instruction on daily work, and only require general instructions on newly introduced assignments. At times, they may be an informal team leader. We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact! Our team is dynamic where no day is the same, and we are diverse and inclusive passionate about growth and transformation. If you're up to the challenge, apply today! Job Responsibilities: Technical Engineering Services • Drives engineering projects by developing software solutions; conducting tests and inspections; preparing reports and calculations. Expected to supervise base and associate level engineers as needed. • Understands system protocols, how systems operate and data flows. Aware of current technology benefits. Expected to independently develop a full software stack. Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work. Independent study of current technology is expected. Interact with system engineers to define system requirement and/or necessary requirements for automation. Innovation • Contributes to designs to implement new ideas which utilize new frameworks to improve an existing or new system/process/service. • Review existing designs and processes to highlight more efficient ways to complete existing workload more effectively through industry perspectives. • Understands the creation of company IPR. Technical Leadership • Collaborates with technical teams and utilizes system expertise to deliver technical solutions. • Continuously learns and teaches others existing and new technologies. • Contributes to the development of others through mentoring or in house workshops and learning sessions. Technology Strategy • Contributes to new and existing technology options that support business goals. • Understands current technology that supports business goals. Understands system protocols, how systems operate and data flows. Aware of current technology benefits. Expected to independently develop a full software stack. Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work. Independent study of current technology is expected. Interact with system engineers to define system requirement and/or necessary requirements for automation. Technical Writing • Writes basic documentation on how technology works. Creates clear documentation for new code and systems used. • Documenting systems designs, presentations, and business requirements for consumption and consideration at the manager level. Education: • Bachelor's Degree Computer Science or Engineering (Required) Work Experience: • 7-10 years Technical engineering experience. (Required) • Work with Generative AI technologies to build and integrate advanced AI functionalities. • Implement and manage micro-services architecture to ensure scalability and flexibility of AI solutions. • Develop APIs to interact with Large Language Models (LLMs) and other AI components. Preferred/Required Skills: • Experience with Cloud services(Azure preferred) and platform knowledge • Experience with developing and deploying applications in Kubernetes • Proficiency in implementing and managing micro-services architecture for scalable solutions. • Extensive experience in full-stack development, including both front-end and back-end technologies. • Strong understanding of software quality and scalability principles. • Ability to innovate and optimize solutions in a fast-paced environment. • Familiarity with the latest advancements in AI and ML technologies. Knowledge, Skills and Abilities: • Communication (Required) • Customer Service (Required) • Analytics (Required) • Technical Writing (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Base Pay Range: $129,400 - $233,400 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Lead end-to-end digital product development, including strategy, launch, and iteration, collaborating with cross-functional teams. | 7+ years of product management experience, technical environment familiarity, data analysis skills, and experience with full product lifecycle. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Are you ready to join the Un-carrier movement? A Digital Product Manager at T-Mobile is a transformational strategist, analyst, and customer evangelist who guides Digital product development from conception to launch. Our Product Managers bring to bear deep customer empathy, critical thinking, commercial, analytical, and engineering prowess to break down complex problems into steps that deliver elite customer experiences and enhance each product’s impact on the business. This means identifying the intersection of customer needs, business goals and technical feasibility, and leading a cross-functional team to deliver against the opportunity. Working in close collaboration with Engineers, Designers, Researchers, Marketers, and Business teams, the Digital Product Manager aligns priorities and drives a software development roadmap that will ultimately transform how we do business at T-Mobile. As the T-Shop team here at T-Mobile, we are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way! Job Responsibilities: • Lead the end-to-end of Digital Postpaid Commerce Web or T-Life product experience(s), including product vision, strategy definition, roadmap, priorities, technical development, and progress against objectives and key results • Launch new products and features, test their performance, and iterate quickly. • Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance customer satisfaction and improve engineering productivity. • Work collaboratively with engineering, marketing, legal, design and business, and other teams to launch innovative Digital product experiences • Leverage rapid hypothesis-driven testing methodologies and experiments (i.e., prototyping, usability, A/B testing, etc.) to inform direction and prioritize investment • Own and lead product backlog of capabilities and features for agile development • Align and prioritize backlog with our business and technology partners based on ROI /NPV analysis, product analysis, and clearly articulated customer needs tied to LOB priorities • Define release schedule, scope for releases/product increments, generate product requirements, features, and user stories for intake into scrum teams • Drive and support technical delivery end to end, and support/drive go-to-market activities • Communicate, influence, and sell ideas at VP level and below. This includes regularly delivering product presentations to internal and external partners • Ultimately accountable for product quality and performance in production environment ​ Education: • Bachelor's Degree (Required) Work Experience: • 7+ years of experience in Product Management, preferably some product experience with eCommerce • 7+ years of experience working in a technical environment with a broad, cross functional team to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones.​ Knowledge, Skills and Abilities: • Critical thinking/analytical leadership experience • Experience presenting to senior executive audiences • Experience of going through a full product life-cycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution • Experience analyzing complex, large-scale data sets and making decisions based on data • Experience in defining and launching 0-1 products (preferred) • E-Commerce (preferred) • Experience in Machine Learning infrastructure (preferred) • JIRA or some other ticket/bug tracking tool • Analytics tools such as Adobe Analytics, PowerBI, Tableau, etc. • Licenses and Certifications: • Adobe AEM certification (nice to have) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Base Pay Range: $121,600 - $219,400 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Provide proactive customer support, resolve inquiries, build loyalty, and identify sales opportunities. | High school diploma or GED, basic computer skills, ability to work onsite, and customer service aptitude. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Calling Champions At T-Mobile, we love our customers—and we empower you to create meaningful connections that last. As part of Account Care, you’ll focus on a specific customer base, allowing you to own relationships, solve problems proactively, and make an impact. We pioneered this approach because we believe customers deserve a better experience led by empowered individuals who take ownership. And it makes us happy to work together this way, too. Job Description Careers, Not Jobs Start your career at $20.83/hour — and earn up to $30/hour in your first year with our clearly defined growth path. This isn’t just a job — it’s the first step in a long-term career. As an Account Associate, you’ll be part of a team of champions who show up daily with purpose, resilience, and an aim to grow. You’ll receive hands-on training, real-time feedback, and the support you need to succeed. Your pay increases are tied to performance milestones, so you’re always in control of your next step. We also offer qualifying Experts a hybrid work schedule after just 60 days post-training graduation, providing flexibility while ensuring continued development in a team-focused environment. To qualify, Experts must achieve performance and attendance goals. Responsibilities: • Provide proactive and timely resolutions for customer inquiries and concerns. • Build customer loyalty and bring value through thoughtful account management, identifying opportunities for additional products, services, and solutions. • Deliver exceptional customer experiences using provided training tools, resources, and personal expertise. • Meet department productivity and quality standards. • Complete training requirements to develop new skills, expand knowledge, and grow within T-Mobile. Qualifications: • ONSITE Position • High School Diploma/GED (Required) • Knowledge of Windows (Microsoft Word, Excel, and PowerPoint preferred) • Ability to work efficiently with multiple applications and computer screens simultaneously. At T-Mobile, we don't have a corporate ladder - it's more like a jungle gym of possibilities! We're committed to helping our employees grow in their careers, and we believe in providing a great learning environment to help you succeed. Our Account Care Team works collaboratively to ensure our Account Associates have the tools and resources they need to excel. Join the T-Mobile Talent Community today to learn more about how we can help you achieve your career goals! • At least 18 years of age • Legally authorized to work in the United States • Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $20.00, plus opportunity to earn up to a total of $750 while completing training milestones. When starting with T-Mobile, Account Associates receive on-the-job training and can earn up to a total of $750. Once completed, Account Associates promote to the Account Expert role and become eligible for an annualized incentive target of $4,400/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com" target="_blank">ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Lead and develop a team managing product standards and transformation initiatives within a complex ERP program, ensuring strategic alignment, process standardization, and delivery of business value. | Extensive experience in managing large-scale business process and technology programs, with strong leadership skills, and knowledge of Oracle Fusion ERP, finance, supply chain, or procurement processes. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Senior Manager, Product Management within the Finance, Procurement & Supply Chain (FP&SC) organization will play a pivotal role in growing the team and driving product management excellence within the Elevate Transformation program. They will support the overall Transformation Delivery Leadership team and serve as a thought leader throughout the major phases of the Oracle Enterprise Resource Planning (ERP) program. They will guide the product management team across the functional workstreams and promote process standardization, quality of deliverables, management of capability backlogs and roadmaps, collaboration with software vendors, and achieving business outcomes. This Sr Manager must be comfortable working in a complex environment, experienced in Product Management, and able to drive transformative change. Position duties and responsibilities include, but are not limited to: Strategy • Works in collaboration with Sr. Director to develop strategy, plan, goals (outcomes) for the program phases. • Drive cross-functional alignments with various teams inside and outside of the program. • Analyze current challenges of the program and create strategies for mitigation; present and align on recommendation and then lead execution of mitigation. • Partner with the functional workstreams and central value team to understand the value outcomes of the program; support identification and monitoring of Key Performance Indicators (KPIs) to measure success and quality. • Understand transformational objectives and support budget development efforts for the ensuing year based on scope, outcomes, and constraints. Product Management • Drive product management standards within the Elevate product management resources. • Ensure consistency of deliverables and depth of content across the Elevate functional workstreams including vision materials, capability-based roadmaps, capability and feature definition, user story and success criteria documentation, linkage to business process enablement, and full traceability of key artifacts throughout the program lifecycle. • Partner with the enterprise tools teams to ensure correct and timely use of key product and delivery toolsets including Jira, SharePoint and Confluence. • Establish connection with the product vendors and participate in the feedback loop on product roadmap opportunities and value to T-Mobile. • Drive thought leadership on the connection of capabilities and features to agreed-upon value in the Elevate business case; use value connection to ensure proper prioritization of capabilities in each release. Project Management • Coordinate with multiple impacted teams to drive thoughtful project planning for delivery. • Provide guidance to vendors and FTEs on delivery approach, timelines, risks, issues, opportunities, and decisions. • Support issue resolution across teams by building relationships, completing analysis and driving decisions. • Build materials for team and executive consumption on key topics. Team Development • Lead a team consisting of Product Managers and Business Analysts that are part of the core functional workstreams inside the ERP+ program. • Provide regular coaching and development to the team members focusing on growing capabilities and delivering value to the program. • Build cross-functional relationships to support healthy collaboration across the ERP+ program teams. • Manage teams to achieve results by providing appropriate direction and support. • Conduct regular performance reviews and career progression conversations. • Interview and hire qualified team members, both FTEs and Contractors. • Support team in creating training and career development plans and ensures assignments with increasing levels of responsibility are given to staff. Additional requirements: • Experience in delivering large and complex business process and technology programs. • Proven ability to communicate with leadership effectively, while employing a high degree of collaboration and influence across teams. • Experience in Oracle Fusion ERP processes, technology and/or implementations • Experience working in and functional knowledge of Finance, Supply Chain and/or Procurement business organizations, processes, and technologies. • Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. • Experience working in agile and waterfall delivery methodologies and relevant toolsets. • Ability to develop high quality deliverables, including oral, written and PPT presentations for executive communications. • Ability to negotiate between teams and reach consensus and support. Experience and education requirements: • Bachelor’s degree in a business field; master’s degree a plus • 4-7 years of experience managing teams of 5+ resources • 10+ years of combined Product Management and Transformation experience • Telecommunications industry experience a plus Additional: • Location: Overland Park, KS • At least 18 years of age • Legally authorized to work in the United States • Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Base Pay Range: $140,500 - $253,500 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Support the development, deployment, and maintenance of secure, scalable cloud-native systems, including writing IaC, managing Linux environments, and collaborating on secure solutions. | Bachelor's in CS or related field, 3+ years in DevOps or full stack, experience with Linux, Docker, scripting, networking, and AI tools. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Advertising, meet the Un-carrier. We are standing up for Consumers and Advertisers to redefine an industry. Again. Ever feel like relevant, engaging, and safe advertising is an impossible ask? We are working to change that by building an advertising platform that allows brands and advertising agencies to engage real audiences with a customer-centric, privacy first approach. This is not a product internal to T-Mobile; but one that is used by all the major advertising agencies in the United States and many of the top consumer product brands. Our team builds the enabling technology behind this revolution. We are a fast-moving team that builds, runs, and operates the T-Mobile Advertising Solutions platforms, including our audience building, rideshare, DSP, DOOH, and retail media network solutions. If you enjoy working with teams to secure systems one day, writing infrastructure as code the next, and wrapping up your week supporting full stack features, we want to talk to you. We’re looking for engineers who are curious, proactive, and eager to grow. You’ll collaborate with software, cybersecurity, and operations teams to solve real-world problems—and own your part of the solution from design to deployment. The Full Stack DevOps Engineer will work across disciplines to support the design, implementation, and delivery of reliable, secure systems and services. You'll bring a balanced skill set in system administration, containerization, infrastructure automation, and application development. You will contribute to a privacy-first, customer-focused advertising platform used by some of the most prominent brands and agencies in the U.S., helping drive the next generation of secure, scalable advertising solutions. Job Responsibilities: • Support the development, deployment, and maintenance of secure, scalable cloud-native systems. • Write infrastructure as code (IaC) using tools such as Terraform, AWS CDK, or similar. • Manage Linux environments, including user administration and system configuration. • Contribute to full stack engineering efforts with basic coding tasks and troubleshooting support. • Build and run containerized workloads using Docker and participate in CI/CD pipeline maintenance. • Collaborate with cybersecurity and software engineering teams to implement secure-by-design solutions. • Create and maintain technical documentation, including runbooks, system overviews, and implementation guides. • Participate in troubleshooting, incident response, and root cause analysis under mentorship. • Apply foundational networking knowledge (TCP/IP, DNS, HTTPS) to support system integration and connectivity. • Leverage generative AI tools to enhance personal productivity, with an understanding of their limitations. Education and Work Experience: • Bachelor’s degree in Computer Science, Engineering, or Information Technology. • 3+ years of relevant experience in systems administration, DevOps engineering, or full stack software development. • Experience managing Linux servers and user accounts. • Exposure to at least one IAM platform (e.g., Entra, Okta, Auth0) for user and group management. • Familiarity with Docker and container lifecycle management. • Basic coding proficiency in one or more programming/scripting languages (e.g., Python, JavaScript, Bash). • Able to write and maintain technical documentation and operational guides. • Understanding of core networking concepts such as TCP/IP, DNS, and HTTP/S. • Experience using generative AI tools (e.g., ChatGPT, GitHub Copilot) for development support and task acceleration. Knowledge, Skills and Abilities: • Understands web protocols, how full stack applications operate and data flows (Required) • Understanding of database modeling and SQL (Required) Base Pay Range: $93,300 - $168,200 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Lead and manage UX design projects for telecom applications, collaborating with cross-functional teams and mentoring designers. | Requires a master's or bachelor's degree in a related field and 5-7 years of relevant experience, with specific skills in telecom UX design and tools. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Principal Designers, User Experience is located in Frisco, TX will lead a team of designers across multiple projects and technologies in the TfB SteelThread Salesforce program, T-Mobile for Business eCommerce Website /AHUB base customer application, and T-Life TfB App solutioning effort. •Telecommuting is permitted, but applicants must live within a reasonable commuting distance. Position duties and responsibilities include, but are not limited to: Participate in the planning and strategy team for ongoing and future projects. • Work with multiple Senior Managers outside our organization in quarterly planning to help define the budget based on the scope and deliverables necessary for the correct customer experiences. • Present solutions to leaders in the organization and lead stakeholder workshops to gather requirements and to triage and balance priorities on features and capabilities in pre-planning. • Manage and review the solutions and quality of team designs and experience before presenting to leadership. • Evaluate solution based on analytics, plan-o-grams and shapes research to get to the core of lower performing numbers. • Perform A/B testing and continues to monitor the performance with tools like Similar web to compare solutions to how it is performing in the market. • Identify potential issues in accessibility of designs and works to correct it whether it resides on the UX or development side. • Mentor other designers in the team, keeping up with the design industry evolution including best practices, new trends and technologies. • Work with Information Technology, TFB Innovation & Experience, Digital Business Management, Emerging Tech, and Marketing to engage in planning larger programs involving new technologies for Business eCommerce Website, AHUB base customer application, TfB Single Pane of Glass Platform, SteelThread/Saleforce, and the T-Life TFB App being introduced to the marketplace. • Establishes, evolves, and evangelizes design strategy across the company. • Produces sketches, workflow diagrams, wireframes, prototypes, design guidelines and style guides. • Teams up with User Researchers and other Designers to maintain consistency across the digital ecosystem and solve cross-application design challenges. • Demonstrates ability to work with highly technical teams and handle multiple projects in a fast-paced environment. • Provides feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines, and patterns. • Collaborates internally and externally to continuously evolve team process and design practice. • Creates an environment that fosters internal and cross team collaboration. • Design core IOT connectivity and Cloud platform products for B2B / enterprise customers. Minimum requirements: Experience and education requirements: PRIMARY REQUIREMENTS: Master’s degree in Computer Science, Computer Information Systems, Digital Media, or related, and 5 years of relevant work experience. ALTERNATIVE REQUIREMENTS: Bachelor’s degree in Computer Science, Computer Information Systems, Digital Media, or related, and 7 years of progressive, post-Bachelor’s relevant work experience. Skills requirements: Requires experience in each of the following skills: 1. Mapping end-to-end customer journeys for onboarding, Presales, sales, Contracts, billing, and care for both Core and Non-core Wireless customers, including identifying key touchpoints and visualizing telecom-specific experiences by using tools: Figma, FigJam, Lucidchart, Arrow Design System, Salesforce Lightning Design System, Excel, Jira, and Confluence. 2. Strategic design by leading cross functional teams to define user centric problem statements, ideate innovation solutions, and prioritize telecom painpoints for registration, onboarding, Presales, sales, Contracts, billing, care, add a line, upgrade a line, and trade Ins using: Lucid Chart, Jira and FigJam. 3. Crafting high fidelity prototypes and intuitive UX flows for telecom apps to address real-time billing or network status visualization for the platforms by validating UX Metrics and user feedback and prototyping SLDS compliant UX flows with Figma for accessible, personalized experiences tested via Optimizely. 4. Applying telecom-specific knowledge on wireless and solutions (Business Internet, T-Priority, Connected Laptop, Business Internet, 5G ANS [Public, Hybrid, Private Networking], Multi Access Edge Computing, Connected Workplace, SASE- Security solutions and Dialpad) using: Jira, Tableau, and Figjam or Lucid chart. 5. Leading design within Agile frameworks, collaborating with cross functional teams using Jira, Confluence and Figma to iterate rapidly, prioritize user stories, and deliver telecom-specific UX solutions in sprints. 6. Mentoring and training newly joined designers, fostering IA & UX expertise through workshops, design critiques, hands on guidance, and providing the domain knowledge including the Wireless and solutions. Additional: • Location: Frisco, TX • Telecommuting is permitted, but applicants must live within a reasonable commuting distance. • This position is eligible for the employee referral program. • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No How to apply: • Visit https://www.t-mobile.com/careers • Create a candidate profile, and apply to requisition number: REQ340492. OTHER: Work hours: 40 hours/week. Salary $209,394 - $220,400 per year. • The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience. • At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits . Candidate’s pay will be based on various factors, such as work location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Lead and develop a high-performing enterprise sales team, develop sales strategies, and build relationships with Fortune 1000 clients to drive revenue growth. | Minimum 5 years of Fortune 1000 sales management, outside sales, technology sales, and prospecting experience, with relevant certifications and a proven track record in sales leadership. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Trusted advisor to Fortune 1000 companies - helping them transform business operations by connecting people, places and things. Lead and manage Enterprise Account Team focused on T-Mobile's Enterprise Sales growth and revenue generation. Motivate and coach team to drive strong performance results. The Senior Manager of Enterprise Sales oversees a team of strategic sales professionals who focus on large Enterprise and Global accounts with over 1000 employees, with a primary focus on F1000. Reporting to the Director of Enterprise, this role is accountable for developing and implementing a strategy that drives revenue and sales growth across these key accounts. This includes a comprehensive plan for using T-Mobile for Business products and solutions, such as Voice, Data, UCC, and IoT & Connected solutions, to achieve subscriber, revenue, and customer retention objectives. Job Responsibilities: We're seeking a dynamic and seasoned Sales Leader to guide our team of Enterprise Account Executives in securing business from Fortune 1000 companies. You'll play a pivotal role in driving wireless voice & data services sales, the Internet of Things (IoT), and innovative T-Mobile Network solutions. What You'll Do: • Lead the Charge: Empower and guide a high-performing team of Enterprise Sales Client Partner, encouraging a collaborative and results-oriented environment. • Strategic Sales Leadership: Develop and implement winning sales strategies to increase revenue, achieve corporate objectives, and expand our market share. • Building Relationships: Cultivate positive relationships with key customers and decision-makers (C-suite, buying influencers) to secure long-term partnerships. • Mentorship Matters: Coach and mentor team members, nurturing their skills and driving peak performance. • Talent Acquisition & Development: Actively recruit top talent, build a strong sales team, and provide ongoing training to ensure continuous growth. • Customer-Centric Focus: Gain a deep understanding of customer needs and leverage T-Mobile's innovative solutions to deliver impactful results. • Optimizing the Sales Funnel: Prioritize business opportunities, craft effective sales strategies to drive growth, and ensure revenue targets are met with precision. • Expanding Our Reach: Build high-level relationships and develop strategic plans to expand our presence within the Enterprise & Global Accounts and MNCs segment. • Consultative Selling Expertise: Employ a consultative approach to identify new sales opportunities and position T-Mobile solutions to drive maximum value for enterprise customers. • Account Management Prowess: Develop comprehensive strategies for existing accounts, leading sales cycles to fulfill long-term client needs. • Cross-functional collaboration: Work seamlessly with other departments to ensure exceptional customer satisfaction. Education: • High School Diploma/GED (Required) • Bachelor's Degree (Preferred) Work Experience: • 5+ years of Fortune 1000 Sales Management Experience (Required) • 5+ of Outside Sales Fortune 1000 Experience (Required) • 5+ years of Technology Sales/Wireless industry (Required) • 5+ years of Prospecting/Account Management (Required) Knowledge, Skills, and Abilities: • Sales Management (Required) • Account Management (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No):No #TFBCareers • At least 18 years of age • Legally authorized to work in the United States • * Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Total Target Cash Pay Range: $191,800 - $346,200, inclusive of target incentives Base Pay Range: $134,260 - $242,340 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Lead and execute the Hispanic segment marketing strategy, manage a large media portfolio, and collaborate across functions to ensure culturally relevant brand storytelling. | 8-10 years of marketing experience, bilingual in English and Spanish, deep understanding of U.S. Hispanic culture, proven success in integrated campaigns, experience managing large budgets and partnerships. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! • * This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in either Seattle, Washington; Overland Park, Kansas or Frisco, Texas area.** T-Mobile is looking for a passionate, culturally fluent Senior Segment Brand Strategist – Hispanic to lead the marketing strategy and creative execution for one of our most important customer segments. In this role, you’ll shape the Hispanic brand narrative across all channels—turning insights into storytelling that drives connection, growth, and cultural relevance. You’ll collaborate with cross-functional partners in Brand, Media, Retail, Sales, and Product to ensure every touchpoint reflects our brand’s Un-carrier spirit. What You’ll Do • Build the annual strategy for the Hispanic segment, working with channel partners to drive growth from both base and new customers, setting annual and quarterly goals and performance targets. • Brief campaigns and drive execution through partners across the marketing ecosystem—including Advertising, PR, Sponsorships, Retail Merchandising, and Experiential—to deliver integrated initiatives that move the brand and the business. • Work cross-functionally beyond marketing, partnering with Sales, Government Relations, Corporate Responsibility, and other Lines of Business to achieve organizational alliances and ensure alignment on brand storytelling, community engagement, and growth goals. • Lead a $100M+ media portfolio spanning advertising, digital, retail, and experiential campaigns. • Partner with OEMs and other content partners such as Netflix, Hulu, and Apple to create co-branded initiatives and events that connect culture and commerce. • Translate insights into actionable frameworks that guide creative briefs, campaign design, and media decisions. • Measure impact, optimize investments, and share lessons that fuel continuous growth. • Be the evangelist for the Hispanic segment across the organization, building a network of contacts to gather feedback, share best practices, and continuously improve the user experience for Spanish- and English-speaking customers alike. What You Bring • 8–10 years of marketing experience, including 3+ in multicultural or Hispanic marketing. • Proven success leading integrated, cross-channel campaigns for major consumer brands. • Experience leading agencies, budgets, and partnerships. • Fully Bilingual in written and spoken English (5) and Spanish (5), with deep understanding of U.S. Hispanic culture and consumer behavior. • Both a strategic thinker with a passion for creativity, collaboration, and inclusive storytelling as well as a “doer” with a passion to work towards speed and excellence. • Dialed into cultural trends, sports, music, and the macroeconomic environment, with the ability to connect cultural moments to brand relevance. • Sophisticated cross-functional skills and the ability to influence—and be influenced by—others across the organization to drive alignment and synthesize multiple priorities. Why T-Mobile Join the brand that’s redefining wireless through innovation and inclusion. Here, your work drives meaningful connection—with customers, communities, and culture. #LI-Corporate • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $107,900 - $194,600 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Lead brand-building and communications strategies to enhance visibility and engagement across multiple channels. | Over 15 years of experience in corporate communications, proven leadership, media relations, and strategic planning in a consumer or corporate environment. | T-Mobile is in pursuit of exceptional talent to join our executive team. We’re committed to excellence and innovation, and we are on the lookout for a leader who can steer our company towards new heights of success. In this pivotal role, you will be responsible for driving strategic initiatives and leading a talented team of professionals. The ideal candidate will possess a proven track record of success, demonstrating a keen ability to navigate complex challenges and capitalize on emerging opportunities. As a key member of our executive team, you will play a crucial role in shaping and executing our organizational strategy and contributing to our continued growth and market leadership. Join us in our commitment to driving innovation, inspiring collaboration, fostering a positive company culture, and achieving unparalleled success. The Vice President of Brand Public Relations & Communications will be a champion for the T-Mobile brand to position the company as a leader in wireless & technology, driving thoughtful, bold and integrated storytelling and communications strategies. Laser focused on broadening T-Mobile’s reach, visibility and consideration, this role is responsible for generating significant earned media to amplify marketing initiatives (advertising, social, creator, sponsorships, sports & entertainment) as well as brand fame moments (product launches & partnerships) coupled with regional & cause marketing. Reporting directly to the Chief Brand and Communications Officer, this leader will set and execute a unified communications strategy that amplifies T-Mobile’s story, builds brand fame, and deepens cultural relevance. This role leads a team of communications professionals who bring creativity, precision, and influence to every narrative, from major launches and brand campaigns to leadership visibility and creator collaborations. Finally, this leader will drive executive communications for key commercial and marketing executives including the Chief Operating Officer, Chief Product & Business Officer, Chief Business & Growth Officer, as well as internal, social and external communications for sales & marketing, customer experience, retail, product and B2B functions. Job Responsibilities: • Lead brand-building and brand-awareness efforts through progressive, integrated communications. • Activate and amplify marketing initiatives and brand fame across sponsorships, sports, entertainment, partnerships, high-stakes content, creators, and influencers. • Own PR planning, integration and execution for marketing events, Un-carrier moves, product launches, CSR and community communications. • Partner closely with brand marketing to develop integrated marketing plans that seamlessly connect paid media to earned media, ensuring full-funnel and 360 communications impact. • Shape and operationalize a broader Brand & Communications organization; lead long-range planning and strategy to support the brand. • Leads a team supporting continuous improvement by providing clear direction, navigating change, and communicating priorities, while coaching, developing, and hiring top talent. Work Experience & Education • 15+ years’ experience leading Corporate Communications for a leading consumer brand. • Proven brand and consumer-storytelling expertise, with experience delivering campaigns in progressive, modern media environments; strong media-relations background and agency-management skills. • Corporate Communications expertise with a commercial mindset, strong understanding of media relations and risk management, and the ability to activate both media and social channels. • Demonstrated success advising the C-suite and influencing senior leaders internally and externally at a high level. • Experience developing strong relationships with external partners to strengthen brand presence. • Provides day-to-day leadership and guidance to team members, supporting their development through coaching and feedback while fostering a positive, collaborative team environment. • Bachelor’s Degree in Business Marketing or related field; Masters Preferred. Knowledge, Skills & Abilities: • Ability to communicate effectively across team and organizational boundaries to drive and develop consensus • Strong executive presence; able to serve as point person for senior leadership • Demonstrated leadership skills including the ability to make and clearly communicate decisions • Exceptional communication skills, both verbal and written, regardless of audience, medium, or forum • Agile and Adaptive • Collaborative, yet influential • Flexible, self-starter, and comfortable working in a rapidly changing environment • Desire for a high level of responsibility and ownership and ability to work with minimal supervision • Creative problem solver and solutions provider • Ability to prioritize multiple projects; detail oriented and organized • Strong business acumen; incorporates overall objective in developing strategy and decisions • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $249,200 - $337,200 Corporate Bonus Target: 50% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as qualifications and experience, so the actual starting pay will vary within this range. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Assist customers in selecting products, demonstrate device features, and provide excellent service to build loyalty. | High school diploma or GED, 6 months of customer service or sales experience, and ability to work in a fast-paced environment. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Job Responsibilities: • Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: ◦ Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. ◦ Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. ◦ Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices. ◦ Approaching service and sales needs with composure, integrity and compassion. • Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: ◦ How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network ◦ Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. ◦ Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. ◦ Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. • Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: ◦ Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. ◦ Successfully identify and handoff small business leads. ◦ Support team initiatives and create an inclusive environment Education and Work Experience: • High School Diploma/GED (Required) • 6 months of customer service and/or sales experience, Retail environment preferred. Required Knowledge, Skills and Abilities: • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required) • Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required) • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required) • Effective at balancing customer needs and performance goals. (Required) • Fluent in English and Spanish (Preferred) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $19.00, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Lead and develop a high-performing media team, define and execute enterprise investment strategies for video and sponsorships, and build strategic relationships to maximize ROI and brand impact. | 10+ years of experience in media strategy, sponsorships, or related disciplines, proven leadership skills, experience managing multimillion-dollar budgets, and strong communication skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! • ** This position must sit in Bellevue, WA. This is not a remote role. This is a hybrid environment requiring at least 3 days a week in office. The Senior Manager, Media – Video & Sponsorships plays a critical leadership role within T-Mobile’s Media organization, overseeing more than $1B in enterprise investment across video and sponsorship channels. This leader defines the strategic vision for how T-Mobile shows up across video ecosystems and high-impact partnerships — driving measurable business outcomes, innovation, and cross-functional alignment across all five lines of business. They will balance long-term enterprise strategy with in-quarter execution, delivering scalable media solutions that maximize ROI, elevate brand equity, and keep T-Mobile at the forefront of a rapidly evolving media and technology landscape. This role requires a leader who inspires teams, embraces experimentation, and navigates complex cross-functional partnerships to deliver excellence at speed and scale. Job Responsibilities: • Lead & Inspire: Manage, coach, and develop a high-performing team of media managers; foster collaboration, accountability, and an innovation mindset. • Strategic Vision: Define and lead the enterprise investment strategy for video and sponsorships, ensuring alignment with T-Mobile’s business and growth objectives. • Merchandise the Work: Elevate visibility and understanding of Media’s impact through clear, compelling storytelling. Translate complex strategies and results into concise narratives and visuals that showcase business outcomes. Build enterprise alignment by packaging insights, recaps, and innovations that spotlight Media’s role in driving growth. • Enterprise ROI Leadership: Oversee planning, execution, and optimization of media investments to drive measurable business returns across all LOBs. • Test & Learn Excellence: Champion a data-driven culture of experimentation and continuous learning in partnership with Media Analytics and Brand/Sponsorship Measurement teams. • Cross-Functional Partnership: Build deep, strategic relationships with Marketing, Sponsorships, Finance, Legal, Brand, Creative, Social teams and Media Partners to ensure integration, alignment, and impact. • Executive Engagement: Deliver compelling insights, frameworks, and performance updates to VP+ leaders, influencing key investment and strategic decisions. • Budget & Performance Management: Oversee multimillion-dollar video and sponsorship budgets with precision, ensuring accuracy, transparency, and fiscal accountability. • Agency & Partner Oversight: Lead relationships with agency and media partners to drive innovation, operational excellence, and long-term value creation. • Innovation & Emerging Platforms: Stay ahead of evolving consumer behavior, AI-driven optimization, and emerging video platforms to ensure T-Mobile remains at the forefront of media and sponsorship innovation. • Market Intelligence: Continuously evaluate marketplace trends, competitor activity, and new technology to identify opportunities that elevate brand relevance and effectiveness. Qualifications • Bachelor’s degree in Marketing, Business, Communications, or related field; MBA preferred. • 10+ years of experience across media strategy, sponsorships and video investment, or related disciplines. • Demonstrated leadership in building, mentoring, and inspiring high-performing media teams. • Proven success driving measurable ROI across complex, multi-channel investments. • Experience managing large-scale, multimillion-dollar budgets with executive-level accountability. • Strong capability in influencing and collaborating with senior stakeholders and external partners. • Expertise in media measurement, test & learn frameworks, and data-driven decision-making. • Exceptional executive communication and presentation skills with the ability to influence at the VP+ level. • Deep understanding of best-in-class practices in top-tier in-house media organizations. • Passion for the intersection of media, technology, and consumer behavior, leveraging emerging tools and AI to drive smarter, more effective outcomes. • At least 18 years of age • Legally authorized to work in the United States Base Pay Range: $112,900 - $203,700 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Assist in establishing and implementing enterprise-wide IT SOX and operational risk programs, collaborate with compliance teams, assess and test technology processes, and manage remediation of risks and issues. | Bachelor's degree in a related field, 4-7 years experience in an IT organization or SOX environment, strong communication skills, and proficiency with Microsoft Office and audit controls. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview As a Senior Analyst for SOX and IT Regulatory Compliance, you have the unique opportunity to have a direct and measurable impact on T-Mobile's strategic direction and the company's bottom line. You'll need skills that enable you to partner and collaborate in other people's technical and business groups, rapidly learn the nuances of their business and control areas, complete robust analyses, and recommend meaningful changes in critical business processes for risk management and control compliance. This role requires the ability to work cross functionally with IT, Business, Finance, Risk and compliance and audit teams, utilizing analytical skills in dissecting moderately complex problems and delivering clear recommendations to improve results. This role also interacts with technical SOX teams across the company and so must also be able to communicate complicated analysis, logic, and solutions in a clear and concise manner. Given the impact this position can have on company direction, you must feel comfortable taking and defending polarizing positions based on your work. Job Responsibilities: - Assist in establishing and implementing enterprise-wide IT SOX and Operational risk and governance programs including developing the framework, methodology, and tools for risk assessment, issue management, ongoing risk monitoring and reporting, as well as Governance, Risk and Compliance (GRC) platform management. - Collaborate with Compliance teams to ensure control processes are updated as they evolve. Communicate the compliance framework to all relevant stakeholders at all levels (internal and external). - Assess and test end-to-end technology processes for T-Mobile from planning, scope development to execution. This includes: • A. Designing and evaluating end-to-end business systems architecture and processes to effectively manage IT and financial risks to document the end-to-end systems architecture and process to enable risk analysis to be performed. • B. Identifying IT and financial risks, and designing financial, ITGC and data integrity controls to mitigate these risks leveraging GRC systems and standards such as NIST, COBIT, and other accounting/audit standards. • 1b. Collaborate with IT, business, 2nd and 3rd line risk functions to update SOX documentation including process flowcharts, narratives, risk and controls matrices and the evaluation of scoping of controls as new systems are developed or modified. • 2b. Proactively identify opportunities for automating controls through the use of analytics and by partnering with various teams in executing automation to enhance risk mitigation efforts. • C. Validate design of IT data integrity and general controls and facilitating internal and external audits of technology processes - Identify root cause and opportunities for improvement of internal controls and acquire consensus on remediation plans with key business partners (IT Operations, Product, Information Security and SOX teams). - Remediate SOX and IT issues for audit and self-identified issues, including development of remediation plans, and managing execution of remediation plans to remediate risks in achieving operational and compliance objectives. - Oversee the ongoing monitoring of risks and controls by the IT and financial 1st line and establish ongoing risk reporting for leadership. - Also responsible for other Duties/Projects as assigned by business management as needed. Education and Work Experience: • Bachelor's Degree Computer Science, Information Technology, Information Systems, Accounting, Business or a related field Area of Study (Required) • 4-7 years Experience in an IT organization, experience working in SOX program environment. (Required) Knowledge, Skills and Abilities: • Communication (Required) • Microsoft Office, Advanced Excel (Required) • Microsoft Visio (Required) • Microsoft Project (Required) • Internal Audit (Required) • Internal Controls (Required) • Procurement & Supply Chain (Preferred) Licenses and Certifications: • Certified Information Systems Auditor (CISA) (Preferred) • Certified Information Systems Security Professional (CISSP) (Preferred) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $63,600 - $114,700 Corporate Bonus Target: 10% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Evaluate and optimize media performance, develop reporting frameworks, and influence strategic marketing decisions. | 7+ years in analytics or marketing measurement, proficiency in SQL and Python, experience with data visualization tools, and strong communication skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Join T-Mobile’s Media Analytics team and help lead the transformation of marketing measurement through data-driven insights. As a Sr Business Analysis Manager – Media Analytics & Attribution, you’ll play a key role in evaluating paid media performance, optimizing investment strategies, and guiding business decisions with clear, actionable analytics. In this role, you will develop and manage analytical solutions that quantify marketing efficiency, improve attribution accuracy, and uncover growth opportunities. You’ll partner closely with cross-functional teams—including Marketing, Finance, and Data Science—to shape the media strategy and ensure that T-Mobile’s paid media campaigns deliver maximum return on investment. • ** This position must be located in Bellevue, WA. This is a hybrid schedule requiring at least 3 days a week in office. What You’ll Do: · Lead sophisticated analytical initiatives to evaluate and optimize media performance across channels, uncovering insights that advise campaign strategy, investment efficiency, and business impact. · Act as a trusted analytics advisor to key business partners, collaborating to define goals, interpret performance, and refine measurement approaches. · Build and run robust reporting frameworks and interactive dashboards (e.g., Tableau, Power BI) to deliver accurate, insight-driven performance views. · Integrate data from AdTech platforms, internal systems, and third-party sources to provide a cohesive view of media impact. · Develop forecasting and performance evaluation tools, enabling proactive planning and scenario modeling for marketing campaigns. · Partner with collaborators to define success metrics, build dashboards and reporting environments (e.g., Tableau, Power BI), and support strategic decisions with data-driven insights. · Define and maintain standardized taxonomies, KPIs, and benchmarks for consistent, scalable measurement across the organization. · Deliver compelling, executive-ready presentations that translate sophisticated analysis into strategic narratives that influence senior decision-makers. · Respond to changes in business needs, proactively adjusting reporting and insights to support evolving objectives. · Champion innovation in measurement strategy by staying informed on media trends, tools, and emerging methodologies. What You’ll Bring: · Bachelor’s degree in a quantitative field (e.g., Statistics, Mathematics, Engineering, Information Systems); Master’s preferred. · 7+ years of experience in analytics, marketing/media measurement, or business intelligence. · Advanced proficiency in SQL and Python, with a strong background in data automation and modeling. · Expertise in data visualization and dashboarding (e.g., Tableau, Power BI). · Proven ability to distill complex data into clear, actionable business insights. · Outstanding communication and storytelling skills with experience influencing senior collaborators. · Demonstrated success running multiple priorities in a fast-paced, collaborative environment. · Strong interpersonal skills and the ability to build relationships across cross-functional teams. · Passion for media analytics, continuous improvement, and data-driven decision-making. · Preferred: Familiarity with paid media channels and AdTech platforms. This is a high-impact role for a strategic thinker who thrives at the intersection of marketing, data science, and business strategy. If you're eager to shape how T-Mobile measures media success and optimizes marketing performance, we want to hear from you. • At least 18 years of age • Legally authorized to work in the United States #CareersNotJobs Base Pay Range: $96,700 - $174,400 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Lead AI/ML product strategy, collaborate with technical and business teams, define requirements, and monitor performance metrics. | Extensive experience in technical solution engineering, product management, and strong communication skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview: We're seeking a strategic and innovative AI Product Manager to drive the development and implementation of Agentic AI solutions for T-Mobile enterprise. This position will identify business opportunities, develop product strategies, and will be the bridge between technical innovation and business value, developing comprehensive product strategies that align with T-Mobile's customer-obsessed culture. You'll orchestrate collaboration between technical teams (AI/ML engineers, data scientists) and business stakeholders (operations, logistics, finance) to deliver scalable AI solutions. You will own the implementation roadmap for specific AI products , managing dependencies, risks, and technical debt while ensuring alignment with broader organizational goals. This includes establishing robust monitoring systems, defining success metrics, and creating scalable processes for continuous improvement and feature deployment. Job Responsibilities: • Lead the product strategy and roadmap for AI/ML initiatives for the Enterprise AI team • Orchestrate collaboration between data scientists, engineers, operations teams, and business stakeholders • Define and prioritize product requirements based on customer needs and business impact • Develop business cases and ROI analysis for new AI initiatives • Drive technical requirement gathering and documentation • Lead sprint planning and backlog prioritization sessions • Monitor key performance metrics and adjust strategies based on data-driven insights • Identify and resolve cross-team dependencies and conflicts • Drive go-to-market strategies for new AI-powered features and capabilities • Education and Work Experience: • Bachelor's Degree Computer Science, Engineering, IT or equivalent experience. (Required) • - 6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment. • - 7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience. Knowledge, Skills and Abilities: • Agile Methodologies Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required) • Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required) • Agile Project Management Experience with Agile backlog/project management tools. (Required) • Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required) • Product Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role. (Required) • Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. • Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required) • Technology Deep understanding of platform technologies and components such as security, performance, optimization, API integration. Advanced knowledge of full technology stack on which your assigned product runs. (Required) • Business Analysis Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required) • SQL Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required) • Tableau Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required) • Integration Knowledge and experience with integration patterns, API’s, and protocols such as REST, EDI, SOAP, etc. (Required) • DevOps Extensive knowledge of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment. (Required) Licenses and Certifications: • Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred) • Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $130,900 - $236,200 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Engaging with potential customers through door-to-door interactions to present offers and facilitate service transitions. | High school diploma, less than 2 years of customer engagement or sales experience, and skills in communication, negotiation, and product presentation. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Specialist, Broadband at T-Mobile is instrumental in expanding our customer base by actively engaging with potential customers through door-to-door interactions. This role involves presenting T-Mobile's latest offers, answering queries, and facilitating the transition of customers to our services, thereby driving the success of the Direct to Consumer sales program. Reporting to the Sr. Manager, Direct to Consumer Sales, this position is crucial for achieving sales targets within the Direct to Consumer segment. This role embodies the brand's energy and integrity, enhancing customer experiences and contributing to the growth of new markets. Through their efforts, they play a vital role in maintaining T-Mobile's reputation for bold and innovative service delivery. Job Responsibilities: • Engages and achieves sales targets with potential customers through door-to-door and other community interactions to present T-Mobile's latest offers and services • Engages in post-sales follow-up with customers as needed to support an exceptional customer experience Education and Work Experience: • High School Diploma/GED General Education (Required) • Bachelor's Degree Business or Marketing (Preferred) • Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics • Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers • Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets Knowledge, Skills and Abilities: • Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required) • Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile's offers clearly and interacting persuasively with potential customers. (Required) • Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty. (Required) • Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required) • Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience. (Required) • Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios. (Required) • Product Presentation: Skill in delivering engaging and informative presentations about T-Mobile's products and services to potential customers. (Required) Licenses and Certifications: • Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred) • Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products. (Preferred) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay: $30,000.00 Annualized Incentive Target: $48,600 Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Design, deploy, and optimize platform services across hybrid cloud environments, ensuring security, performance, and operational excellence. | Extensive experience (4-7+ years) in developing platform services, cloud infrastructure, automation, and cross-team collaboration in an Agile environment, with knowledge of container orchestration, IaC, and monitoring tools. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Are you ready to join the Un-carrier movement? The Sr Platform Engineer is essential for developing and optimizing platform services that support core data workloads and infrastructure performance. It involves designing, deploying, and enhancing platform architecture with a focus on security, cost-efficiency, and operational excellence. The position requires collaboration with engineering, data, and product teams within an Agile environment to improve platform capabilities. Success is measured by the robustness, efficiency, and automation of platform services that enhance developer experience. The work directly impacts the technological framework that supports organizational objectives and customer solutions. We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way! Job Responsibilities: • Designs, Develops and deploys platform services to enhance infrastructure performance, security, and cost-efficiency • Design, deploy, and maintain platform infrastructure across hybrid environments (on-prem, AWS, and Azure) • Architect and manage compute, storage, and networking resources across hybrid and multi-cloud environments • Support containerization and orchestration technologies, including Docker and Kubernetes, to standardize deployment practices • Optimizes existing platform services to handle core data workloads efficiently • Ensure system reliability, performance, and security through proactive monitoring, automation, and performance tuning • Troubleshoot complex platform and application integration issues impacting performance or availability • Develop, execute, and tune DML logic — queries, data migrations, transformations, and batch operations — for performance and reliability • Drive incident analysis and reliability reviews to improve operational posture and system resilience • Collaborates with engineering, data, and product teams to advance platform capabilities • Participate in on-call rotations and lead incident resolution and root cause analysis • Own DML operations for platform-managed databases (Postgres, Oracle, Cassandra) while collaborating with the Enterprise team responsible for DDL and schema governance • Design and maintain Kafka-based data streaming and message-driven workflows to enable asynchronous and event-based platform operations • Partner across engineering, DevOps, and data teams to design scalable solutions and resolve complex issues • Focuses on automation and operational excellence to improve developer experience • Build, enhance, and maintain Infrastructure-as-Code (IaC) solutions using Terraform, Ansible, or CloudFormation • Develop automation pipelines and scripts (Python, Bash, PowerShell) to eliminate manual processes and improve consistency • Lead CI/CD improvements for infrastructure deployments using GitLab CI/CD, Jenkins, or similar tools • Create reusable automation patterns and documentation for team-wide adoption • Lead initiatives to enhance monitoring, alerting, and observability using Prometheus, Grafana, ELK, CloudWatch, or Azure Monitor • Design and implement self-healing automation and proactive reliability improvements • Ensures robust platform architecture and practical engineering solutions • Engineer hybrid connectivity solutions and optimize network paths between datacenters and cloud services • Define and implement caching strategies (Redis, Memcached, or similar) to improve performance and reduce database load • Champion automation-first, data-informed, and DevOps practices across platform teams • Works within an Agile environment to streamline processes and enhance productivity • Contribute to Agile ceremonies, driving infrastructure readiness and delivery excellence Education and Work Experience: • Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required) • Acceptable areas of study include Computer Science or Related Field (Preferred) • 4-7+ years - Developing and deploying platform services with a focus on automation and operational excellence • 4-7+ years - Collaborating with engineering, data, and product teams in an Agile environment to advance platform capabilities • 4-7+ years - Optimizing infrastructure for performance, security, and cost-efficiency in a cloud environment Knowledge, Skills and Abilities: • Agile Methodologies Expertise in applying Agile practices and principles to improve the efficiency and effectiveness of software development projects. (Required) • Technical Leadership Ability to lead platform engineering teams, providing technical guidance and support in a dynamic environment. (Required) • Problem Solving Strong analytical skills to solve complex technical issues and optimize platform performance and security. (Required) • Data Management Proficient in managing and structuring large datasets to improve platform functionality and developer experience. (Required) • Collaboration Effective in working cross-functionally with various teams to enhance platform capabilities and achieve business goals. (Required) • Security In-depth understanding of cybersecurity principles to safeguard platform integrity and data privacy. (Required) Licenses and Certifications: • Certified Kubernetes Administrator (CKA): Certification that validates the ability to design, build, configure, and expose native cloud applications for Kubernetes, an essential skill for platform engineers working with container orchestration. (Preferred) • AWS Certified Solutions Architect: Certification demonstrating proficiency in designing distributed systems and applications on the AWS platform, which is crucial for optimizing platform services in cloud environments. (Preferred) • Certified Information Systems Security Professional (CISSP) An advanced-level certification for IT pros serious about careers in information security, focusing on managing and securing corporate environments, aligning with the security aspects of the role. (Preferred) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $116,000 - $209,300 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.