TMobile

Lead product backlog prioritization and collaborate with cross-functional teams to deliver cloud-native digital solutions. | Over 10 years of product management experience with expertise in Agile methodologies, software delivery, and cross-team collaboration. | T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop! Get hands-on experience, training—and a leg up on a bright future. Learn. Achieve. Build a career. T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way! This is an 11-week paid learning experience during which you’ll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You’ll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We’ll give you hands-on projects and the chance to create an immediate impact. What It's Like The eCommerce Product Management team plays a critical role in how customers discover, purchase, and manage T-Mobile products and services through our digital channels. Our work directly impacts customer experience, conversion, and revenue by translating business goals and customer needs into scalable product solutions. We collaborate closely with engineering, design, analytics, and business stakeholders to deliver high-quality features in a fast-paced, agile environment. The team focuses on problem-solving, data-driven decision making, and continuous improvement to ensure our digital experiences are simple, intuitive, and aligned with T-Mobile’s Un-carrier values. What You'll Do he Product Management Intern will support key eCommerce initiatives focused on improving customer purchase flows and digital experiences. Throughout the summer, they will partner with product managers, designers, and engineers to help define requirements, analyze customer, and performance data. The intern will own a scoped project or feature enhancement from discovery through delivery, gaining hands-on experience in agile product development. Their work will directly impact customer experience and business outcomes by helping optimize usability, conversion, or operational efficiency within T-Mobile’s digital channels. Key Responsibilities Support day-to-day product management activities, including standups, and stakeholder coordination Collaborate with engineering, design, analytics, and business partners to help define product requirements and acceptance criteria Analyze customer, funnel, and performance data to identify insights and opportunities for improving eCommerce experiences Assist in discovery efforts such as user research, competitive analysis, and problem definition to inform product decisions What It Takes Currently enrolled in a master’s program in Business, Product Management, Technology, Engineering, or a related field Demonstrated interest in product management, digital commerce, or customer experience (through coursework, projects, or internships) Strong analytical and problem-solving skills, with the ability to use data to inform decisions and recommendations Experience collaborating in cross-functional teams and communicating effectively with technical and non-technical stakeholders Familiarity with agile methodologies, product discovery practices, and common product tools (e.g., Jira, Confluence, Figma, analytics platforms) Minimum Qualifications • At least 18 years of age • Legally authorized to work in the United States • Must be actively enrolled in a Bachelors or Graduate degree program • Employees of T-Mobile or Metro by T-Mobile are ineligible for Internships Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education. Relocation assistance may be provided to program participants who reside more than 50 miles from the internship location. Intern wages range from $26/hour to $47/hour. The successful candidate’s actual pay will be based on education/STEM vs non-STEM designation. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Generate leads, identify customer needs, negotiate and close deals, and develop sales strategies within a territory. | High school diploma or higher, 1+ years of sales experience, outside B2B sales experience preferred, strong communication and negotiation skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Account Executive, Business Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small and medium sized businesses (1-299 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals. Job Responsibilities: • Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. • Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. • Deal Negotiation: Negotiate and close deals. • Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. • Sales Approaches: Create effective sales approaches, solutions, and proposals. • Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts • Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: • High School Diploma/GED (Required) • Bachelor's Degree (Preferred) • 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred) • Outside B2B sales experience. (Preferred) Knowledge, Skills and Abilities: • Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) • Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) • Communication Excellent interpersonal, written, and oral communication skills (Required) • Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives Base Pay Range: $43,020 - $77,700 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Engage with customers in a high-traffic retail environment, educate them on products, and build relationships to drive sales. | High school diploma or GED, 6 months of customer service or retail sales experience, and legal work authorization in the US. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics. Job Responsibilities: • Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. • As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction. • Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager. • Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail. • Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing. Education and Work Experience: • High School Diploma/GED (Required) • - 6 months of customer service and/or sales experience, Retail environment preferred. Knowledge, Skills and Abilities: • Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required) • Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required) • Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $19.00, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Support senior leadership in program management, strategic guidance, and executive communication to enhance operational effectiveness. | Requires 4-7 years in sales and operations, with skills in business analysis, retail, store operations, and strategic thinking. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! This role serves as the Business Operations Manager for the Enterprise Program Office (EPO), owning the EPO rhythm of business and enabling consistent, high-quality execution across EPO governance domains (intake and tiering, portfolio visibility and sequencing, integrated readiness, delivery health and risk, and post-launch impact). The role ensures forums run effectively and stay decision-focused by driving agenda and pre-read discipline, action and decision tracking, and clear cross-team coordination. It also leads executive-ready communications through strong storytelling and visual design, creating polished leadership materials (AHM-style narratives, templates, and department communications) that translate complex work into clear decisions and aligned actions. Success is measured by improved forum effectiveness, faster decision velocity, consistent execution of the EPO operating model, and stronger stakeholder clarity and adoption. Responsibilities: • Drive program completion and success by supporting senior leadership and collaborating with management teams • Provide strategic guidance by identifying and analyzing critical priorities through partnership with cross-functional teams • Identify and propose solutions to obstacles, assessing financial impacts on business and customer experience • Lead creation of executive-ready storytelling and visuals, translating complex work into crisp narratives, clear recommendations, and polished readouts for leadership consumption. • Analyze complex data and prepare executive-level presentations to inform decision-making and strategic discussions • Facilitate leadership meetings and communication to ensure alignment and progress toward business objectives • Also responsible for other duties/projects as assigned by business management as needed Qualifications: • Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required) • 4-7 years Experience in sales and operations environment. (Preferred) Knowledge, Skills and Abilities: • Business Analysis (Required) • Retail (Required) • Store Operations (Required) • Presentations (Required) • Strategic Thinking (Required) • Communication (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $84,800 - $152,900 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Develops and delivers procurement training, manages program changes, and supports process improvements. | Requires 4-7 years in organizational programs or project management, with experience in program and budget management, and skills in analytics and communication. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! • This position is required to work on site at our Bellevue, WA office at least 3 days a week. It is not available for remote opportunity.* Job Overview This Sr Program Manager-Training & Communications supports Procurement Operations by helping internal teams and external partners understand and follow procurement processes through clear training and communication. It creates and delivers job aids, training, and guidance so stakeholders know how to use procurement tools and comply with policies. The role works closely with Procurement teams and partner organizations to roll out new or updated processes and support change adoption. Success is measured by improved compliance, smoother intake and contracting experiences, and timely delivery of operational updates. The role helps improve collaboration, reduce friction, and keep procurement operations running efficiently while maintaining required standards and controls. Job Responsibilities: • Develop, maintain, and deliver procurement training, job aids, and communications to support consistent understanding and adoption of procurement processes, tools, and policies • Implement process controls to maintain department compliance with corporate and regulatory standards • Partner with Procurement teams and business stakeholders to support the rollout of new or updated procurement processes and systems, coordinating communications and change enablement activities • Create and lead project and cross-functional teams, providing statistical and status reporting to stakeholders • Manage program changes and risks by evaluating impacts and promoting best practices for continuous improvement • Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: • Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required) • Acceptable areas of study include Business, Finance, Economics, Sales or related field (Required) • 4-7 years - Experience in organizational programs, project management or related area. • 2-4 years - Supervisory or program management experience. Knowledge, Skills and Abilities: • Program Management (Required) • Budget Management (Required) • Analytics (Required) • Communication (Required) • Microsoft Project (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Bellevue, WA Compensation Range: $108,600 - $146,900 Base Pay Range: $83,500 - $150,700 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Handle inbound customer calls, resolve inquiries, and build customer loyalty. | High school diploma, basic proficiency with Windows and online tools, and ability to adapt to new software. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! CALLING CHAMPIONS At T-Mobile, we love our customers—and we empower you to create meaningful connections that last. As part of Account Care, you’ll focus on inbound calls from a specific customer base, allowing you to own relationships, solve problems proactively, and make an impact. We pioneered this approach because we believe customers deserve a better experience led by empowered individuals who take ownership. And it makes us happy to work together this way, too. Careers, Not Jobs Start your career at $20/hour — and earn up to $30/hour in your first year with our clearly defined growth path. This isn’t just a job — it’s the first step in a long-term career. As an Account Associate, you’ll be part of a team of champions who show up daily with purpose, resilience, and an aim to grow. You’ll receive hands-on training, real-time feedback, and the support you need to succeed. Your pay increases are tied to performance milestones, so you’re always in control of your next step. We also offer qualifying Experts a hybrid work schedule after just 60 days post-training graduation, providing flexibility while ensuring continued development in a team-focused environment. To qualify, Experts must achieve performance and attendance goals. Responsibilities: • Demonstrates adaptability to new software, apps, or communication platforms with minimal instruction. • Provide proactive and timely resolutions for customer inquiries and concerns. • Build customer loyalty and bring value through thoughtful account management, identifying opportunities for additional products, services, and solutions. • Deliver exceptional customer experiences using provided training tools, resources, and personal expertise. • Meet department productivity and quality standards. • Complete training requirements to develop new skills, expand knowledge, and grow within T-Mobile. Qualifications: • ONSITE Position • High School Diploma/GED (Required) • Knowledge of Windows (Microsoft Word, Excel, and PowerPoint) • Basic proficiency with email, chat systems, online forms, and cloud-based tools (e.g., Google Workspace, Microsoft Teams, etc.) At T-Mobile, we don't have a corporate ladder - it's more like a jungle gym of possibilities! We're committed to helping our employees grow in their careers, and we believe in providing a great learning environment to help you succeed. Our Account Care Team works collaboratively to ensure our Account Associates have the tools and resources they need to excel. Join the T-Mobile Talent Community today to learn more about how we can help you achieve your career goals! • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $20.00, plus opportunity to earn up to a total of $750 while completing training milestones. When starting with T-Mobile, Account Associates receive on-the-job training and can earn up to a total of $750. Once completed, Account Associates promote to the Account Expert role and become eligible for an annualized incentive target of $4,400/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com" target="_blank">ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Deliver actionable insights through advanced analytics, reporting, and modeling to enhance customer experience and guide strategic decisions. | Requires 4-7 years of experience in data analysis, reporting, and advanced analytics, with proficiency in SQL, visualization tools, and enterprise AI; telecommunications experience is preferred. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! • * This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in the greater Seattle, Washington or Frisco, Texas areas.** Job Overview The Business Analysis Manager will be a part of the Omnichannel Customer Experience & Frontline Insights Team and be responsible for delivering actionable insights that guide strategic and operational decisions across T-Mobile. This role leads advanced analytics and reporting using tools like data mining, BI platforms, and enterprise AI (e.g., ChatGPT). Partnering with cross-functional teams—including marketing, product, and digital business managers—they develop customer-centric recommendations and support complex modeling initiatives. They also help design scalable reporting structures and synthesize data from behavioral, transactional, and survey sources to uncover insights that enhance customer experience. The ideal candidate is skilled in data architecture, cross-platform analytics, and turning complex data into compelling, decision-ready narratives. Job Responsibilities: • Interact with various teams across the T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences. Integrate behavioral, transactional, and survey data from multiple sources to produce comprehensive analytics on customer journeys and experiences. • Serve as a key point of contact in providing data and reporting solutions to drive enterprise results, including reports, dashboards, visuals, and self-service environments. Develop and automate workflows and dashboards that merge data from structured and unstructured sources, including survey data and sentiment. • Utilize analytical and modeling capability to enhance decision making across a range of options and present findings and recommendations for prioritization of resources to all levels of the organization. Use enterprise AI tools like ChatGPT to generate executive summaries, detect patterns, and accelerate insight development. • Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: • Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required) • Acceptable areas of study include Data analysis, data science, similar quantitative fields or equivalent practical experience (Required) • 4-7 years Working experience solving analytical problems using quantitative approaches (Required) • 4-7 years Working experience reporting and analyzing performance & dta visualization (Tableau, Power BI, etc.) (Required) • 4-7 years Working experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Required) • Working experience with Python, R, Go or similar statistics or data science language preferred. (Preferred) • Telecommunications (Preferred) Knowledge, Skills and Abilities: • Data Analysis Exceptional at using wide ranging datasets to deliver broad analysis and insights to maximize value creation and return on investment. (Required) • Problem Solving (Required) • Communication Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner and provide decision support, analysis and recommendations that help to drive effective execution of initiatives. (Required) • Financial Modeling (Required) #LI-Corporate • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $77,900 - $140,500 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Drive revenue growth by acquiring and expanding mid-sized business accounts through prospecting, managing a portfolio, and engaging with executive decision-makers. | Requires 4-7 years of outside sales experience, solutions selling, and telecommunications knowledge, with strong communication, negotiation, and executive interaction skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role is essential for driving revenue growth by acquiring and expanding mid-sized business accounts with 300 to 999 employees. It involves prospecting new clients, managing a portfolio of new business, and aligning solutions with customer needs. The role differentiates itself by focusing on greenfield accounts and engaging with executive-level decision makers to deliver tailored solutions. Success is measured by meeting sales quotas, growing customer base, and maintaining strategic partnerships. The work impacts the organization by increasing market presence and providing customers with innovative business solutions that address their challenges. Job Responsibilities: • Generate leads and acquire new mid-market business accounts through prospecting, cold calling, and networking to expand the customer base • Develop and implement market strategies to penetrate new territories and strengthen existing customer relationships using sales tools and funnel management • Enhance sales skills and product knowledge through continuous learning, training participation, and staying informed on industry trends • Measure results and communicate progress and insights to leaders • Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: • High School Diploma/GED (Required) • 4-7 years Outside sales experience with demonstrated history of sales achievements in a commissioned environment. Prior SMB, Mid-Market or Enterprise sales experience. (Preferred) • 2-4 years Experience solutions/applications selling (Preferred) • 2-4 years Telecommunications / technical sales (Preferred) Knowledge, Skills and Abilities: • Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) • Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) • Communication Excellent interpersonal, written, and oral communication skills (Required) • Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) • Executive Interaction Interact with C-Suite Executives and drive sales presentations. (Required) • Sales Experience with prospecting greenfield accounts, forecasting, and travel (Required) • Proposal Writing Experience preparing, delivering, and following-up on product/service proposals and pricing quotations (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $116,500 - $210,200, inclusive of target incentives Base Pay Range: $69,900 - $126,120 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Manage and motivate retail teams to achieve sales and service targets, ensuring high-quality customer experience and operational excellence. | High school diploma, retail management experience, strong customer service skills, ability to train and certify staff, and proficiency in basic math. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview As an Experience Store Manager (CA), you will have the opportunity to work in our newest retail format, built to elevate the service and sales experience in retail. Our company-owned Experience stores will be a destination for attracting new customers and providing the highest level of service to our existing customers, bringing our Team of Experts to retail, where Experts and leaders are working directly with peers in Customer Service and Engineering to serve all customer needs. Experience Store Managers (CA) will manage Experience Associate Managers (CA) and Sr. Mobile Experts. Those employees will utilize new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap built specifically for these locations. The Experience store promise is built upon our experts with a focus on selecting and coaching an experience-obsessed team. Along with a team-based culture that rewards and recognizes contribution to experience as well as store results, Experience Store Managers (CA) will lead teams through curated curriculum and certification programs to deliver the BEST sales and service experiences in a customer's lifetime. Experience Store Managers (CA) must have demonstrated ability to lead and inspire teams, drive exceptional customer experience, embrace and adopt new tools and processes, and drive sales outcomes, while creating quality results. Job Responsibilities: • Manage and motivate team to achieve sales and service targets. This includes hiring strong talent and strong performance management skills • Create a culture of coaching through consistent observations and feedback. • Discuss individual performance, training completion, and certification status in frequent one-on-one coaching sessions. • Manage all store operations to ensure elevated experience and maximum impact. • Ensure training completion and product and service knowledge for yourself and your team. Education and Work Experience: • High School Diploma/GED (Required) • - Retail: 24+ mos. Neighborhood Retail Store Manager • - Care: 24+ mos. Coach, Team of Experts Knowledge, Skills and Abilities: • Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required) • Retail Sales Retail experience in high volume environment and ability to work in varied environments (Required) • Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail (Required) • Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required) • Mathematics Consistent accuracy with basic math and proficient use of a calculator is required (Required) • Pass certification and annual re-certification process. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $30.93 - $55.79 Annualized Incentive Target: $12,000 The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Assist customers in retail by demonstrating products, understanding their needs, and providing service solutions. | High school diploma or GED, 6 months retail or customer service experience preferred, strong communication and customer focus. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey. The role requires developing skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty. Job Responsibilities: • Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs • Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement • Complete required training to build knowledge of retail processes, systems, and wireless technology innovations • Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives • Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: • High School Diploma/GED (Required) • 6 months of customer service and/or sales experience, Retail environment. (Preferred) Knowledge, Skills and Abilities: • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required) • Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required) • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required) • Effective at balancing customer needs and performance goals. (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $19.00, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Engage with customers in a high-traffic retail environment to educate, demonstrate, and recommend T-Mobile solutions, ensuring excellent customer experience and meeting sales targets. | High school diploma or GED, 6 months retail or customer service experience preferred, effective communication and sales skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics. Job Responsibilities: • Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. • As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction. • Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager. • Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail. • Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing. Education and Work Experience: • High School Diploma/GED (Required) • - 6 months of customer service and/or sales experience, Retail environment preferred. Knowledge, Skills and Abilities: • Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required) • Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required) • Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $17.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

The role involves generating leads, understanding customer needs, negotiating deals, and closing sales with small businesses. | Requires at least 1+ years of verifiable new customer acquisition sales experience, preferably in a B2B environment, with task management, communication, and negotiation skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Account Executive, Business Team Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role that involves meeting and exceeding monthly sales quota objectives by successfully acquiring new accounts with small businesses (1-9 employees), while developing skills to move your career into the next level Account Executive, Business Sales role. You will sell products, services, and solutions to gain new business through prospecting, cold-calling, networking, and generating leads and referrals. You will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services, tailoring customer recommendations to negotiate and close business. Job Responsibilities: • Lead generation: Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision. • Customer needs: selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. • Deal negotiation: Negotiate and close deals. • Skill development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. • Sales approaches: Create effective sales approaches, solutions, and proposals. • Sales automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts. Education and Work Experience: • High School Diploma/GED (Required) • 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment. (Preferred) • Outside B2B sales experience. (Preferred) Knowledge, Skills and Abilities: • Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking. (Required) • Customer Service Demonstrated experience delivering superior customer service and attention to detail. (Required) • Communication Excellent interpersonal, written, and oral communication skills. (Required) • Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives Base Pay Range: $43,020 - $77,700 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Engages potential customers through door-to-door interactions to present offers and support customer transition to services. | Requires high school diploma, less than 2 years in direct sales, and skills in sales, communication, negotiation, and customer engagement. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview - NOTE - This role is not a "Remote Office" position. It involves Door to Door Field Sales. The Specialist, Broadband at T-Mobile is instrumental in expanding our customer base by actively engaging with potential customers through door-to-door interactions. This role involves presenting T-Mobile's latest offers, answering queries, and facilitating the transition of customers to our services, thereby driving the success of the Direct to Consumer sales program. Reporting to the Sr. Manager, Direct to Consumer Sales, this position is crucial for achieving sales targets within the Direct to Consumer segment. This role embodies the brand's energy and integrity, enhancing customer experiences and contributing to the growth of new markets. Through their efforts, they play a vital role in maintaining T-Mobile's reputation for bold and innovative service delivery. Job Responsibilities: • Engages and achieves sales targets with potential customers through door-to-door and other community interactions to present T-Mobile's latest offers and services • Engages in post-sales follow-up with customers as needed to support an exceptional customer experience Education and Work Experience: • High School Diploma/GED General Education (Required) • Bachelor's Degree Business or Marketing (Preferred) • Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics • Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers • Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets Knowledge, Skills and Abilities: • Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required) • Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile's offers clearly and interacting persuasively with potential customers. (Required) • Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty. (Required) • Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required) • Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience. (Required) • Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios. (Required) • Product Presentation: Skill in delivering engaging and informative presentations about T-Mobile's products and services to potential customers. (Required) Licenses and Certifications: • Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred) • Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products. (Preferred) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay: $30,000.00 Annualized Incentive Target: $48,600 Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Generate leads, identify customer needs, negotiate and close deals, and develop sales skills. | High school diploma, 1+ years sales experience, task management, customer service, communication, negotiation skills, and willingness to travel. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential. This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Account Executives will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. They will analyze customer needs and use solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations to present and close business. Job Responsibilities: • Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. • Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. • Deal Negotiation: Negotiate and close deals. • Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. • Sales Approaches: Create effective sales approaches, solutions, and proposals. • Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts • Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: • High School Diploma/GED (Required) • 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred) • Outside B2B sales experience. (Preferred) Knowledge, Skills and Abilities: • Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) • Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) • Communication Excellent interpersonal, written, and oral communication skills (Required) • Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives Base Pay Range: $43,080 - $77,640 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Advise on legal and regulatory issues related to state Attorney General engagement and represent T-Mobile in external meetings. | 2+ years of legal experience, active bar membership, experience with Attorney General matters preferred, strong communication skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Are you looking for a work environment which encourages teamwork and where you are respected, supported, challenged, and can grow and advance your career? If your answer is “yes,” you should join T-Mobile’s All-Star Legal Team! T-Mobile’s Government Affairs team is seeking a strategic, business-minded attorney to join as Corporate Counsel, supporting the company’s engagement with state Attorneys General on enforcement risk, regulatory strategy, and emerging policy issues. This role sits at the intersection of law, technology, and public policy, and plays a critical part in protecting T-Mobile’s ability to innovate while advocating for customers. What you’ll do in your role. • Advise on legal areas at risk of state Attorney General engagement and enforcement, including consumer protection, antitrust, and emerging regulatory issues. • Serve as the primary legal liaison for state AG matters, partnering with state legislative, policy, engineering, and external affairs teams to develop and execute coordinated engagement strategies. • Represent T-Mobile in meetings with State AGs and staff, clearly and credibly articulating the company’s legal and policy positions. • Advocate T-Mobile’s priorities at national and regional state AG meetings and working groups. • Collaborate with Privacy, Artificial Intelligence, and Financial Services teams to understand new products and services and proactively assess AG-related risk. • Support M&A activity by advising on antitrust considerations and AG engagement strategy. • Act as a subject matter expert on affordability issues, including preparing talking points, briefing materials, and engagement strategy for AG interactions. • Align Legal, External Affairs, and State AG teams around shared priorities and coordinated external engagement. • Partner with Sales and Network teams on initiatives involving state AG considerations. • Work with leadership on initiatives related to T-Mobile’s community engagement in the Greater Kansas City area. • Attend select relationship-building and fundraising events in support of external engagement efforts. The experience you’ll bring. • 2+ years of relevant experience as an in-house attorney, at a top law firm, or in government service; additional experience welcomed given the scope and independence of the role. • Active Kansas licensed attorney or satisfy the conditions to qualify for Kansas Restricted License to practice in-house. • JD from an ABA-accredited law school with strong academic credentials. • Active bar membership (in good standing) in at least one U.S. state. • Experience with Attorney General engagement, enforcement, or investigations strongly preferred. • Demonstrated ability to analyze complex, high-impact legal and regulatory issues and provide practical, business-oriented advice. • Strong interest in and aptitude for learning new technologies and evolving regulatory landscapes. • Excellent written and verbal communication skills, with the ability to engage confidently with senior leaders and external stakeholders. • Sound judgment, executive maturity, and the ability to navigate ambiguity in a fast-paced environment. • Proven ability to operate independently while collaborating effectively across a complex organization. • A pragmatic business mindset, strong customer focus, and commitment to teamwork and T-Mobile values. • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $123,200 - $222,200 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Manage retail sales teams, ensure operational standards, and foster partnerships to drive customer satisfaction and sales growth. | High school diploma, 2-4 years management and sales experience, and ability to work in retail environments. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role is essential for managing retail operations within partner locations to enhance customer engagement and sales performance. It involves leading a sales team to deliver product education, customer service, and achieve performance goals. The role requires maintaining operational standards, coaching staff, and fostering strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The work directly impacts customer experiences and contributes to the overall success of retail partnerships. Job Responsibilities: • Lead and develop the sales team to achieve customer engagement and sales performance targets • Manage store operations including opening, closing, and adherence to operational standards • Coach and provide feedback to team members to improve customer interactions and sales skills • Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications • Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes • Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: • High School Diploma/GED (Required) • 2-4 years - Management experience in retail sales • 2-4 years - Sales & sales management experience • 2-4 years - Sales & sales management experience Knowledge, Skills and Abilities: Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $62,400 - $112,600, inclusive of target incentives Base Pay Range: $46,800 - $84,450 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

The role involves generating leads, understanding customer needs, negotiating deals, and closing sales in a fast-paced environment. | Requires at least a high school diploma, 1+ years of sales experience, and skills in task management, customer service, communication, and negotiation. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Account Executive, SMB Team Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role that involves meeting and exceeding monthly sales quota objectives by successfully acquiring new accounts with small and medium sized businesses (1-299 employees) while developing skills to move your career into the next level Account Executive, SMB sales role. You will sell products, services, and solutions to gain new business through prospecting, cold-calling, networking, and generating leads and referrals. You will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services, tailoring customer recommendations to negotiate and close business. Job Responsibilities: • Lead generation: Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision. • Customer needs: selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. • Deal negotiation: Negotiate and close deals. • Skill development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. • Sales approaches: Create effective sales approaches, solutions, and proposals. • Sales automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts. Education and Work Experience: • High School Diploma/GED (Required) • Bachelor's Degree (Preferred) • - 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment. • - Outside B2B sales experience. Knowledge, Skills and Abilities: • Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking. (Required) • Customer Service Demonstrated experience delivering superior customer service and attention to detail. (Required) • Communication Excellent interpersonal, written, and oral communication skills. (Required) • Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives Base Pay Range: $43,080 - $77,640 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Generate leads, identify customer needs, negotiate and close deals, and develop sales skills. | High school diploma, 1+ years sales experience, task management, customer service, communication, negotiation skills. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Account Executive, SMB Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role where you can exceed sales quotas, acquire new accounts, and turn the wireless industry on its head with small and medium sized businesses (10-299 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and use solution-based selling to showcase T-Mobile's value, tailoring recommendations and closing deals. Job Responsibilities: • Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision. • Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories. • Deal Negotiation: Negotiate and close deals. • Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings. • Sales Approaches: Create effective sales approaches, solutions, and proposals. • Sales Automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts • Customer Base: Maintain and grow the customer base within a territory model. Education and Work Experience: • High School Diploma/GED (Required) • 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred) • Outside B2B sales experience. (Preferred) Knowledge, Skills and Abilities: • Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) • Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) • Communication Excellent interpersonal, written, and oral communication skills (Required) • Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives Base Pay Range: $43,080 - $77,640 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Support the delivery of AI-enabled features by managing feature development, documentation, and cross-team collaboration. | Pursuing or recently graduated from a technology-related degree, with strong analytical and collaboration skills, and interest in AI and agile practices. | T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop! Get hands-on experience, training—and a leg up on a bright future. This is a 11-week paid learning experience where you’ll gain hands-on exposure to AI product development at T-Mobile. You’ll work with experienced product owners and engineers to bring real features from concept to production. This program offers you the opportunity to connect with mentors, collaborate across teams, and make an immediate impact while learning how modern product management operates in a fast-paced environment. We’re looking for someone curious, driven, and ready to learn by doing. You’ll join a team focused on delivering AI-enabled experiences for customers. Every day is different, and you’ll be learning, problem-solving, experimenting, and helping improve how our teams deliver. What You’ll Do • Own features end to end, from discovery and definition through delivery and post-launch validation • Partner with engineers to drive development, triage bugs, and help remove blockers • Support agile ceremonies by ensuring features are in a development-ready state. • Contribute to Jira hygiene by helping maintain clear and accurate documentation of stories, dependencies, and progress • Analyze delivery data to identify opportunities to improve team velocity and efficiency • Explore automation opportunities within agile tools and processes to streamline product delivery • Work across teams to align on goals, technical direction, and support experimentation efforts What You’ll Bring • Curiosity and a passion for learning about AI-driven product development • Strong analytical thinking and the ability to use data to inform decisions • Interest in agile practices, product ownership, and the intersection of technology and customer experience • Comfort collaborating with technical and non-technical partners • Ability to communicate clearly, manage details, and follow through on commitments • Currently pursuing a bachelor’s or graduate degree in a technology-related field, or equivalent experience Why This Role Matters You’ll learn how product owners deliver outcomes through clarity, collaboration, and experimentation. You’ll contribute directly to the success of a fast-moving AI team while developing practical skills that will serve you in any product or technology career. • At least 18 years of age • Legally authorized to work in the United States • High School Diploma or GED • Must be actively enrolled in a degree program or graduated with the last year • Employees of T-Mobile or Metro by T-Mobile are ineligible for Internship • Employers does not sponsor work visas for this position. Note that this also applies to individuals who are students of F-1 status who desire sponsorship after they complete their education. • Relocation reimbursement may be provided to program participants who reside more than 50 miles from the internship location. Intern wages range from $26/hour to $47/hour. • The successful candidate’s actual pay will be based on experience/location. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Drive revenue growth by acquiring and expanding mid-sized business accounts, focusing on prospecting, managing client relationships, and delivering tailored solutions. | Requires 4-7 years of outside sales experience, experience with solutions selling, and ability to interact with C-suite executives, all of which align with your background, but the specific focus on mid-market and telecommunications is less emphasized in your experience. | At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role is essential for driving revenue growth by acquiring and expanding mid-sized business accounts with 300 to 999 employees. It involves prospecting new clients, managing a portfolio of new business, and aligning solutions with customer needs. The role differentiates itself by focusing on greenfield accounts and engaging with executive-level decision makers to deliver tailored solutions. Success is measured by meeting sales quotas, growing customer base, and maintaining strategic partnerships. The work impacts the organization by increasing market presence and providing customers with innovative business solutions that address their challenges. Job Responsibilities: • Generate leads and acquire new mid-market business accounts through prospecting, cold calling, and networking to expand the customer base • Develop and implement market strategies to penetrate new territories and strengthen existing customer relationships using sales tools and funnel management • Enhance sales skills and product knowledge through continuous learning, training participation, and staying informed on industry trends • Measure results and communicate progress and insights to leaders • Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: • High School Diploma/GED (Required) • 4-7 years Outside sales experience with demonstrated history of sales achievements in a commissioned environment. Prior SMB, Mid-Market or Enterprise sales experience. (Preferred) • 2-4 years Experience solutions/applications selling (Preferred) • 2-4 years Telecommunications / technical sales (Preferred) Knowledge, Skills and Abilities: • Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) • Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) • Communication Excellent interpersonal, written, and oral communication skills (Required) • Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) • Executive Interaction Interact with C-Suite Executives and drive sales presentations. (Required) • Sales Experience with prospecting greenfield accounts, forecasting, and travel (Required) • Proposal Writing Experience preparing, delivering, and following-up on product/service proposals and pricing quotations (Required) Licenses and Certifications: • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $116,500 - $210,200, inclusive of target incentives Base Pay Range: $69,900 - $126,120 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.