Tixr

As a Data Operations Engineer, you will design, maintain, and optimize database systems to ensure performance at scale and data security. Your role will involve troubleshooting issues, implementing industry best practices, and developing automation solutions. | The position requires 5+ years of professional DB Administration experience, with a focus on MySQL and Couchbase. Strong analytical skills and familiarity with high availability solutions are essential. | The Opportunity As a Data Operations Engineer (Database Administrator), you will design, maintain, and optimize database systems to ensure performance at scale and data security. Your role will involve troubleshooting issues, implementing industry best practices, and developing automation solutions. You will be joining a passionate team that continually pushes the boundaries of technology. Work-Life This role is 100% remote with an optional work environment at our Santa Monica office, located on the 3rd Street Promenade. Most teams run West Coast Hours with lots of autonomy. At this time we are only able to hire US Citizens or active US Green Card holders Required Skills and Qualifications: 5+ years of professional DB Administration experience Proven experience as a Database Administrator, specializing in MySQL (Aurora) and/or Couchbase at scale. Solid understanding of managing databases for large-scale websites. Excellent critical thinking and analytical skills regarding query optimization and performance optimization. Familiarity with high availability solutions such as replication, routers, and proxies. Experience with zero-downtime deployment procedures. Strong understanding of monitoring and alerting requirements. Demonstrable expertise in administering Linux-based systems. Methodical troubleshooting skills, capable of identifying and applying fixes for known issues, with the ability to think creatively when addressing complex challenges. Excellent collaboration skills within engineering teams, with the capacity to work independently on projects. Exceptional verbal and written communication skills, with keen attention to detail. Highly energetic, self-motivated, and driven by a strong work ethic Preferred Skills & Qualifications: Hands-on experience with automation tools such as Ansible and Terraform. NoSQL experience including: Redis, Graph DBs such as Neo4j and Amazon Neptune, and AWS cloud services. In-depth knowledge of data backup, recovery, security, integrity, and SQL. Scripting and a strong will to automate. Experience with schema versioning tools such as Flyway and Skeema The Perks: Salary Range $130,000 - $180,000 + Bonus + Equity 100% Remote with Hybrid Optional Paid Health Benefits ($0 Premiums) Dental, Vision, Life plans Open Vacation 401k (50% match up to 3%) Paid Equipment Education Stipend Paid Holidays & Birthdays Off Parental Leave Team Offsites / Events Ticket hookups! Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce marketplace in the world. We're a California born and bred company that's still founder owned and led to this day, and we support a global client base with staff throughout the US, Canada, and UK. We exclusively power 500 of the most respected live entertainment brands in 40 countries including WWT Raceway, Riot Fest, Acura Grand Prix of Long Beach, Sturgis Buffalo Chip, Lightning in a Bottle, Portland Trail Blazers’ G League Affiliate Rip City Remix, among many others.

The DevOps Engineer will be responsible for building, maintaining, and streamlining the automated build and release pipeline, migrating existing workloads, and unlocking acceleration of new development in a multi-cloud environment. They will help define best practices for source control management and investigate tools and processes to improve reliability and stability. | Candidates should have 4+ years of professional DevOps/SRE experience and strong experience with AWS Cloud and IaC with Terraform. Additional skills include Linux Systems Administration, Git, and the ability to collaborate with engineering teams. | The Opportunity As our DevOps Engineer will be responsible for building, maintaining, and streamlining the automated build and release pipeline, migrating existing workloads, and unlocking acceleration of new development in a multi-cloud environment. You will help in defining best practices for source control management, creating and maintaining documentation of the build/release process, and investigating tools and processes to continually improve reliability and stability. You will be a part of a team that loves what they do and thrives to push what technology allows. Work-Life This role is 100% remote with an optional work environment at our Santa Monica office, located on the 3rd Street Promenade. Most teams run West Coast Hours with lots of autonomy. At this time we are only able to hire US Citizens or active US Green Card holders. The Skill Set 4+ years of professional DevOps/SRE experience Experience with the AWS Cloud and IaC with Terraform Strong experience with containerized platforms like Docker, EKS Linux Systems Administration Experience with Git and using it in CI/CD pipelines Ability to collaborate with the engineering team as well as work independently on projects Strong verbal and written communication skills & excellent attention to detail Energetic, enthusiastic, and self-motivated with a strong work ethic. Bonus points for: certifications, SecOps, and AWS MCP Servers experiences The Perks Salary Range $130,000 - $180,000 + Bonus + Equity 100% Remote with Hybrid Optional Paid Health Benefits ($0 Premiums) Dental, Vision, Life plans Open Vacation 401k (50% match up to 3%) Paid Equipment Education Stipend Paid Holidays & Birthdays Off Parental Leave Team Offsites / Events Ticket hookups! Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce marketplace in the world. We're a California born and bred company that's still founder owned and led to this day, and we support a global client base with staff throughout the US, Canada, and UK. We exclusively power 500 of the most respected live entertainment brands in 40 countries including LIV Golf, Wynn Nightlife, Riot Fest, Acura Grand Prix of Long Beach, Riot Games Arena, Luke Bryan’s Crash My Playa, Sturgis Buffalo Chip, Lightning in a Bottle, Portland Trail Blazers’ New G League Affiliate Rip City Remix, among many others.

Design, develop, and integrate automated test suites for UI and API layers, ensure quality through CI/CD pipelines, and conduct functional and non-functional testing in a fast-paced environment. | 2-4 years SDET experience with Java, Selenium, REST-assured, MySQL, Couchbase, CI/CD, and observability tools, plus familiarity with Agile and testing methodologies. | About The Position As our SDET you will be part of a growing team that is building the most exciting live event technology company on the planet. You will report directly to the Director of QA and will collaborate directly with the CTO, software developers, product owners and other senior team members to solve problems and deliver the highest caliber product to our powerful and influential clients. You will have the benefit of extensive autonomy to explore and innovate for the betterment of our products. The ideal candidate has strong experience with Java, Selenium, RESTful APIs, MySQL, Couchbase, and thrives in a fast-paced development environment. This role will ensure both functional and non-functional quality, integrating deeply into CI/CD pipelines and leveraging tools for live system observability. About You You love to take on new challenges. You thrive in environments where you can help create structure. You have an interest in the live event industry, whether it be music festivals, themed attractions, lifestyle, e-sports, artist tours, or nightclubs. You enjoy working with a close-knit team. You are comfortable in a high growth environment where change is the norm. Work-Life This role is 100% remote with an optional work environment at our Santa Monica office, located on the 3rd Street Promenade. Most teams run West Coast Hours with lots of autonomy. At this time we are only able to hire US Citizens or active US Green Card holders Responsibilities Drive shift-left testing practices by collaborating early in the development lifecycle and ensuring quality from the initial design phase. Collaborate with software developers, dev-ops, and product teams to define test strategies that support CI/CD. Design and develop automated test suites using Java, Selenium, REST-assured, and Postman for UI and API layers. Validate data integrity across MySQL and Couchbase databases. Integrate automated tests into CI/CD pipelines using GitHub Actions. Use New Relic and logs to monitor application behavior, detect anomalies, verify deployments and diagnose issues discovered. Develop and manage test data, mocking tools, and automation utilities. Troubleshoot flaky or failing tests and drive reliability improvements. Support environment setup and configuration for automated testing across dev, test, staging, and production environments. Conduct and support non-functional testing efforts, including: Performance testing (load, stress, scalability), Security testing (vulnerability scanning, basic threat validation) Reliability and availability verification through monitoring tools Execute test plans, and checklists to verify the functionality and performance of new features and services Create end-to-end test cases, record test results, generate detailed findings/bugs Participate in agile ceremonies with a QA mindset. Work with engineering and cross-departmental teams to identify test requirements Contribute to the development and maintenance of QA test automation framework for Web, Mobile, and APIs Learn, adhere to, and improve QA processes Work independently to solve problems with minimal supervision Become well versed and understand the full Tixr software stack Support all employees by addressing questions or concerns in a timely manner Foster a Quality culture Qualifications 2-4 years of experience as full-time SDET with strong emphasis on Software Quality Engineering Strong programming skills in Java, JavaScript and experience with Selenium WebDriver, quick to learn and adapt to other programming languages as needed. Proficient in REST-assured and Postman for API automation. Experience designing and executing end-to-end test cases including front-end, API, and database layers (MySQL and Couchbase) as part of full stack flows. Familiar with CI/CD driven quality gates. Hands-on experience with New Relic or equivalent observability tools. Experience designing and executing non-functional tests such as performance or load testing. Demonstrated knowledge and understanding of software testing methodology and best practices Proven experience working in Agile Scrum environments, utilizing Agile management tools such as JIRA for sprint planning, issue tracking, and collaboration. Experience with Git software version control Strong organizational skills, including the ability to respond quickly in a fast-paced environment Ability to quickly learn new technologies Able to prioritize and manage multiple projects simultaneously Proactive, positive, driven mentality that thrives in a collaborative team environment Excellent communication and documentation skills Superior attention to details Preferred Qualifications Experience with performance testing Experience of web application security testing and OWASP Experience working in the ticketing, live events, music, or entertainment industries Familiarity with containerized test environments (Docker, Kubernetes). Experience with contract testing (e.g., Pact) or service virtualization. Knowledge of feature flag systems and progressive delivery. The Perks Salary Range $120,000 - $145,000 + Bonus + Equity 100% Remote okay Health benefits starting at $0 premium + choice of dental and vision plans Unlimited PTO, holidays, a paid day off on your birthday 401k Fun and relaxed work environment Access to awesome events! Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce marketplace in the world. We're a California born and bred company that's still founder owned and led to this day, and we support a global client base with staff throughout the US, Canada, and UK. We exclusively power 500 of the most respected live entertainment brands in 40 countries including LIV Golf, Wynn Nightlife, Riot Fest, Acura Grand Prix of Long Beach, Riot Games Arena, Luke Bryan’s Crash My Playa, Sturgis Buffalo Chip, Lightning in a Bottle, Portland Trail Blazers’ New G League Affiliate Rip City Remix, among many others.

Define and drive QA strategy by designing and implementing automated test strategies across various platforms. Collaborate with cross-functional teams to ensure quality checks are embedded early in the development lifecycle. | Candidates should have over 5 years of experience in software quality engineering and a strong understanding of QA methodologies. Proficiency in creating and executing test suites across web and mobile platforms is essential. | The Opportunity As a QA Engineer you will be part of a growing team that is building the most exciting live event technology company on the planet. You will report directly to the Head of QA and will collaborate directly with the CTO, software developers, designers, product team, salespeople, client service, product owners and other senior team members to solve problems and deliver the highest caliber product to our powerful and influential clients. You will have the benefit of extensive autonomy to explore and innovate for the betterment of our products. About You You love to take on new challenges. You thrive in environments where you can help create structure. You have an interest in the live event industry, whether it be music festivals, themed attractions, lifestyle, e-sports, artist tours, or nightclubs. You enjoy working with a close-knit team. You are comfortable in a high growth environment where change is the norm. Work-Life This role is 100% remote with an optional work environment at our Santa Monica office, located on the 3rd Street Promenade. Most teams run West Coast Hours with lots of autonomy. At this time we are only able to hire US Citizens or active US Green Card holders Responsibilities Define and Drive QA Strategy: Design and implement scalable, maintainable automated test strategies that spans across manual and automated functional testing across web, mobile, and API platforms. Leverage modern tools and frameworks to ensure early defect detection. Hands-On End-to-End Testing: Conduct functional testing across web, mobile, and APIs. Validate complete user workflows from frontend to backend, ensuring seamless integration, data flow, and system behavior across platforms and environments. Own Automated Test Coverage: Create, maintain, and scale automated test suites to cover user journeys and edge cases. Collaborate Across Teams: Partner with developers, product managers, UX designers, and finance team to clarify acceptance criteria, define test requirements, and embed quality checks early in the development lifecycle. Actively participate in Scrums, stand-ups, planning, grooming of stories. Diagnose Issues: Investigate bugs and system inconsistencies with precision, documenting findings with detailed repro steps and impact analysis. Elevate QA Practices: Champion continuous improvement of QA tools, processes, and reporting. Identify gaps, propose enhancements, and drive adoption. Lead by Example: Share QA best practices, coding standards, and automation strategies to foster continuous learning and improvement across the team. Provide guidance through test plan reviews, pair testing, and knowledge sharing, while supporting team members and promoting consistency in quality across all test efforts. Champion a Quality-First Culture: Advocate and foster a shared responsibility for product excellence throughout engineering, product, and customer success teams. Stay Curious: Continuously explore the full Tixr product ecosystem to deepen understanding of its architecture, user flows, and business impact. Proactively identify opportunities to enhance quality—both in code and user experience—and contribute thoughtful, data-informed suggestions for improvement from both technical and customer-centric perspectives. Qualifications 5+ years of experience as a Software Quality Engineer or similar role. Strong understanding of QA methodologies, best practices, and the software development lifecycle. Proven ability to create, maintain, and execute comprehensive end-to-end manual and automated test suites across web and mobile platforms. Hands-on experience in Agile Scrum environments and working with tools such as JIRA, or similar. Proficient in debugging and observability tools for both desktop and mobile environments. Excellent organizational and time management skills; thrives in fast-paced environments. Quick learner with the ability to adapt to new technologies and frameworks. Capable of managing multiple priorities and projects concurrently. Highly proactive, collaborative, and results-driven. Exceptional communication and documentation skills with acute attention to detail. Preferred Qualifications Hands-on experience with commercial and open-source test automation tools such as Selenium, Appium, Postman, RestAssured, and TestNG (or equivalents). Contributions to QA frameworks or internal tooling improvements Exposure to data quality testing and ensuring the accuracy of financial data. Experience with the Git version control system. Understanding of CI/CD practices and implementation. Background in the ticketing, live events, music, SaaS, or entertainment industries. Experience working with modern databases including both relational and NoSQL systems. FinTech or financial services experience, with familiarity in validating payment flows, transaction integrity, reporting and regulatory compliance within QA processes. Security-focused QA experience, including testing for vulnerabilities, validating security compliance, and ensuring data protection best practices. The Perks Salary Range $90,000 - $120,000 + Bonus + Equity 100% Remote with Hybrid Optional Paid Health Benefits ($0 Premiums) Dental, Vision, Life plans Open Vacation 401k (50% match up to 3%) Paid Equipment Education Stipend Paid Holidays & Birthdays Off Parental Leave Team Offsites / Events Ticket hookups! Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce marketplace in the world. We're a California born and bred company that's still founder owned and led to this day, and we support a global client base with staff throughout the US, Canada, and UK. We exclusively power 500 of the most respected live entertainment brands in 40 countries including LIV Golf, Wynn Nightlife, Riot Fest, Acura Grand Prix of Long Beach, Riot Games Arena, Luke Bryan’s Crash My Playa, Sturgis Buffalo Chip, Lightning in a Bottle, Portland Trail Blazers’ New G League Affiliate Rip City Remix, among many others.