Tive

Own and execute the mobile product strategy, translating complex workflows into intuitive mobile experiences, and managing cross-functional execution. | Requires 3+ years of product management experience, proven product delivery, and strong analytical skills; experience with mobile and B2B products is a plus. | As the Product Manager for mobile experiences, you will own and evolve our mobile product—used daily by drivers, logistics operators, and frontline teams across the supply chain. You’ll be responsible for defining strategy, driving execution, and delivering intuitive, reliable mobile products that operate in high-stakes, real-world environments. Our ideal candidate must have: Bachelor's degree. Business, engineering, computer science, or related fields preferred. 5+ total years of work experience and 3+ years of product management experience Self-starter with a proactive attitude and ability to thrive in a dynamic, entrepreneurial environment Proven track record of successfully shipping products and driving business results Strong analytical skills with the ability to use data to inform decision-making Nice to Have Experience delivering successful mobile experiences Experience delivering successful B2B products Previous experience at a high growth technology startup What you’ll be doing: Own the mobile product strategy and roadmap, aligned to company and customer outcomes Own the success and execution of initiatives, from concept to launch, including prioritizing features, creating product requirements, and coordinating release plans. Translate complex logistics workflows into simple, intuitive mobile experiences Maintain an exceptional product quality bar through deep collaboration during product development and ownership of launch decisions at the end of the process. Conduct user research with drivers, warehouse teams, and operations leaders to deeply understand real-world constraints (connectivity, safety, time pressure) Define clear requirements, success metrics, and tradeoffs for mobile initiatives Manage execution across iOS and Android, including feature parity, performance, and reliability Balance near-term delivery with long-term mobile platform investments Communicate progress, decisions, and learnings to stakeholders across the company Need to know info: This role is remote, however candidates must be located in EST If you are located near our Boston HQ, you are welcome to work hybrid remote. What does Tive offer? A chance to join what may very well turn out to be the most important company in your career. The autonomy and resources to build what you know how to build. Work with a committed global team that have each others back. Office-based or hybrid options. Your choice. Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth. We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.

Managing customer accounts, ensuring satisfaction, and driving retention and growth. | Requires 2+ years in enterprise account management or customer success, with strong communication and data skills, preferably in B2B SaaS. | As an Enterprise Account Manager, you will be a strategic consultant for enterprise level customers. This role focuses on ensuring customer satisfaction, driving retention, and building loyalty by optimizing product adoption and tracking value derived from Tive’s solutions. From onboarding to renewal, you will manage customer accounts, help them achieve their goals, and contribute to revenue retention and growth. This position offers a dynamic, collaborative environment with exposure to all aspects of the business and performance-based compensation. Responsibilities: Onboarding new clients. Evaluating and analyzing customer needs. Cultivating healthy customer relationships. Managing customers product and service orders. Managing customer contract renewals. Promoting customer loyalty and building trust and transparency with clients. Acting as a customer advocate by re-engaging customers who seem to be inactive. Maintaining client retention. Qualifications: 2+ years in an Enterprise Account Management/Customer Success role, preferably in B2B SaaS companies. Experience working in shipping logistics is a plus. Success in optimizing products and services based on client needs. Demonstrated success working with cross-functional teams and building strong relationships internally and externally. Proven track record of delivering results (including revenue targets) and significantly contributing to Customer revenue retention. Bachelors’ Degree in a related field preferred. Strong communication skills. A passion for data-driven insights. A solutions-oriented, customer-service and can-do attitude. What does Tive offer? A chance to join what may very well turn out to be the most important company in your career. The autonomy and resources to build what you know how to build. Work with a committed global team that have each others back. Office-based or hybrid options. Your choice. Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth. We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.

Manage customer accounts, ensure satisfaction, and promote retention and loyalty. | Requires 2+ years in account management or customer success, preferably in B2B SaaS, with strong communication skills and a solutions-oriented attitude. | As an Account Manager, you will be a strategic consultant for customers, primarily in the US East Coast time zone. This role focuses on ensuring customer satisfaction, driving retention, and building loyalty by optimizing product adoption and tracking value derived from Tive’s solutions. From onboarding to renewal, you will manage customer accounts, help them achieve their goals, and contribute to revenue retention and growth. This position offers a dynamic, collaborative environment with exposure to all aspects of the business and performance-based compensation. Responsibilities: Onboarding new clients. Evaluating and analyzing customer needs. Cultivating healthy customer relationships. Managing customers product and service orders. Managing customer contract renewals. Promoting customer loyalty and building trust and transparency with clients. Acting as a customer advocate by re-engaging customers who seem to be inactive. Maintaining client retention. Qualifications: 2+ years in an Account Management / Customer Success role, preferably in B2B SaaS companies. Experience working in shipping logistics is a plus. Success in optimizing products and services based on client needs. Demonstrated success working with cross-functional teams and building strong relationships internally and externally. Proven track record of delivering results (including revenue targets) and significantly contributing to Customer revenue retention. Bachelors’ Degree in a related field preferred. Strong communication skills. A passion for data-driven insights. A solutions-oriented, customer-service and can-do attitude. What does Tive offer? A chance to join what may very well turn out to be the most important company in your career. The autonomy and resources to build what you know how to build. Work with a committed global team that have each others back. Office-based or hybrid options. Your choice. Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth. We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.

Create and manage video, graphic design, and written assets for campaigns, events, and brand initiatives, ensuring brand consistency and meeting project deadlines. | 3+ years experience in graphic design, video editing, motion graphics, B2B copywriting, proficiency with Adobe Creative Suite and Canva, and ability to manage multiple projects with strong organization. | At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible—so what people hold near and dear arrives on time and in full. We believe (and live!) four core values: • Transparency First: We make everything visible so that everyone can operate better • Always strive to make things simpler • We are One Team, we have each other's backs • Relentless iteration to optimize and improve Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full—because every shipment matters. Tive is seeking a Content & Creative Manager to lead the creation of video, graphic design and written assets that power global campaigns, events, and brand initiatives. This is a hands-on execution role, responsible for creating digital and print materials as well as campaign copy that drives awareness, engagement, and pipeline growth. About the Role - Key Responsibilities: • Create short-form video content and basic animations to support campaigns, product launches and customer storytelling. • Support production and editing of long-form content including interviews, webinars, and podcasts. • Design and produce campaign assets such as email and website graphics, digital ad sets, ebook layouts and social media visuals (cards, GIFs). • Deliver event creative including tradeshow booth graphics, signage and supporting collateral. • Provide copywriting support across campaign assets such as ebooks, email nurture programs, articles and ad copy. • Ensure brand consistency and quality standards across all creative outputs. • Manage design tools, templates and asset libraries, collaborating with the marketing team to meet deadlines and prioritize projects via project management tools. • Contribute to additional creative and content initiatives as required to support marketing goals. Our Ideal Candidate Has: • 3+ years’ experience in graphic design, video editing and basic motion graphics/animation. • Proven ability to produce a variety of campaign assets from digital ads and social media visuals to long-form materials such as ebooks and reports. • Short- and long-form copywriting skills for B2B content. • Experience designing tradeshow booth graphics. • Proficiency with design tools such as the full Adobe Creative Suite, Canva, or similar. • Familiarity with AI editing tools to enhance content e.g., VEED.io, ElevenLabs • Ability to balance multiple projects, delivering both copy and design assets to project deadlines. • Highly organised with strong attention to detail. • Candidates based in the US (East coast or Central time zone only) or in the UK. • Please include a portfolio or work samples showcasing relevant creative projects. What does Tive offer? • A chance to join what may very well turn out to be the most important company in your career. • The autonomy and resources to build what you know how to build. • Work with a committed global team that have each others back. • Office-based or hybrid options. Your choice. • Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth. We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.