Tipalti

Lead creative execution of motion graphics and visual design across marketing assets, develop scalable visual approaches, and collaborate with cross-functional teams to meet marketing goals. | Bachelor's degree in Graphic Design or Advertising, 5-8 years of professional motion design experience, advanced skills in motion graphics software, and strong visual storytelling capabilities. | This position can be: • Hybrid from our Vancouver, BC office • Hybrid from our Foster City, CA office • Remote from select Canadian/US locations (British Colombia, California, Washington, Oregon, Idaho, and parts of Nevada) Position Summary As a Senior Motion Designer at Tipalti, you’ll be a lead creator in visual development across our in-house team, working directly with the Creative Director and team of designers and writers. You’ll shape new and refreshing approaches for Tipalti’s evolving brand — crafting visuals and narratives which are approachable, memorable, modern, and fun. You’ll devise strategic approaches to crafting visual narratives and world-class motion graphics, and you’ll fulfill marketing goals while raising the bar for Tipalti to engage various audiences. • lead motion and visual approaches for programs and initiatives across brand marketing, growth marketing, and product marketing • combine deep motion graphics experience with imagination — to convert abstract marketing briefs into creative visual stories • pivot to engage different audiences (e.g. enterprise consumers, or business partners) • execute sophisticated visuals across a variety of mediums & deliverables Why join Tipalti? Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies. At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin. In this role, you will be responsible for • Lead creative execution across end-to-end graphic design deliverables from concept phase to final production, across all marketing assets: motion graphics, digital ads, webinars, email graphics, animated short videos, web pages, social media posts • Leverage sophisticated, polished, professional motion design to amplify marketing messaging into compelling and engaging designs which answer those messaging goals • Lead the development of visual approaches which can scale: templates, tools, and guidance: elevating the quality of work produced by an internal design team while enabling our cross-functional partners to self-serve at their own fast and unpredictable pace • Directly support the Creative Director, and cross-functional leaders and partners, to continually update design roadmaps which can fulfill marketing communication objectives • Leverage your deep experience at industry leading, imaginative and iterative visual storytelling to generate thoughtful ideas, compelling narratives, and scalable concepts • Lead the production of refined, professional, best-in-class branded visuals that are unique, cohesive, and beautiful — for use in assets across multiple mediums and channels (digital, web banners, social media posts, email marketing, animation, landing pages) • Execute the highest quality of design throughout all phases of the process: sketching, refining working design prototypes, and final production • Lead creative brainstorms and critiques with a genuine interest in finding the best solution for engaging new and existing audiences • Take ownership to ensure that every brief meets business goals and creative standards • Manage collaboration with cross-functional departments (Creative, Marketing, Product) • Leverage your deep deep experience to define, establish, and explain design standards, theory, and approaches • Provide insights to the latest standards and trends in the animation and design fields About you • Bachelor's Degree in Graphic Design or Advertising with relevant formal training • At least 5-8 years of working experience on a professional creative team. (An in-house B2B SaaS environment is preferable.) • Firsthand experience producing digital assets, both static and animated (e.g. motion graphics, animation, landing pages, web banners, social media posts, email marketing) • Excellent grasp of Motion Graphics, Typography, and basic Design Theory (hierarchy, rhythm, negative space, scale, balance, conversion performance theory, color theory) • Relevant knowledge of both classic and contemporary trends in typography, photography, illustration, motion graphics, video • Strong background with metrics-driven creative (i.e. performance marketing, paid social, digital banners, direct response advertising design) • Online portfolio demonstrating a solutions-based approach to innovative and inspired ideas and design with several examples of firsthand digital assets • Advanced knowledge of motion design and relevant software (Figma, Adobe Illustrator, InDesign, Photoshop, After Effects) • Strong pre-visualization skills (e.g. wireframes, motion theory) and skills executing in digital mediums (web, video, occasional motion graphics) • Understanding of current best practices in digital design, loose awareness of standards like CSS, Javascript, HTML, and front-end development, and familiarity and comfort working within UX constraints • Mix of experience in both agency and in-house contexts is a plus • Digital marketing background a plus (e.g. performance metrics and digital platforms) • Startup experience a plus: fluid, faced-paced environment with same day multi-tasks • Easy and positive collaborator across departments, contractors, and agencies • Flexible but pragmatic, detail-oriented when necessary • Mentor and inspire junior creatives Our benefits package includes: • Competitive salary and stock options • Matching 401K • Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD • 15 days of PTO • Subsidized lunch on office days • Fresh fruit, snacks & drinks in office • Dog friendly office on Thursdays • Phone/internet allowance • Regular company-wide social events • Multiple ERG groups celebrating our diversity and creating an inclusive culture If you are located in the Bay Area, California: Anticipated base pay rate for this position is $113,850-$126,500 USD. Variable (commission or bonus) pay rate will be paid in addition to base salary noted above. If you are located in the British Columbia, Canada : Anticipated base pay rate for this position is $103,000-$115,000 CAD. Variable (commission or bonus) pay rate will be paid in addition to base salary noted above. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification listed, we still encourage you to apply. We are open to discussing compensation and role scope with candidates whose experience and skills may warrant a different level of seniority. Our Mission Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance. Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed. Accommodations Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination. As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance. Privacy We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Lead and develop a team of Customer Onboarding Managers to drive successful implementation and adoption of Tipalti's finance automation platform for high-value clients. | 5+ years leadership in customer onboarding or professional services within SaaS/FinTech, strong operational mindset, excellent communication skills, and ability to manage distributed teams. | Position Summary We are seeking an experienced and dynamic Manager, Customer Onboarding to lead our high-impact Customer Onboarding team at Tipalti. This critical role is responsible for overseeing a team of Customer Onboarding Managers, driving the successful implementation and adoption of our solutions for our most strategic and high-value customers. You will play a pivotal role in ensuring our customers leverage the full power of our platform to streamline and enhance their experience. This position requires a leader who can foster operational excellence, develop consultative talent, and navigate the intricacies of high-value client relationships. Why join Tipalti? Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies. At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin. In This Role, You Will Be Responsible For • Lead, mentor, and develop a team of Customer Onboarding Managers, ensuring they have the skills and resources to excel in their roles. • Drive the successful implementation and adoption of the Tipalti solution for high-value customers, ensuring timely and effective go-lives and maximizing platform utilization. • Develop and implement strategies to enhance customer satisfaction and product adoption, particularly for complex, strategic accounts. • Establish and enforce clear expectations and operational standards for the onboarding process, focusing on consistency and efficiency. • Collaborate cross-functionally with Sales, Product, and Engineering teams to ensure seamless customer transitions, address product enhancements, and advocate for customer needs. • Identify and implement opportunities to improve forecasting accuracy and operational excellence within the onboarding lifecycle, potentially introducing more robust project management (PMO) methodologies. • Cultivate a team environment that prioritizes consultative behavior, enabling Onboarding Managers to become trusted advisors to customers, particularly regarding global payout complexities, cross-border payments, and tax compliance. • Oversee the management of customer relationships during onboarding, ensuring high-touch engagement and executive sponsorship where appropriate. • Implement strategies to increase team efficiency and reduce reliance on manual processes, promoting self-service solutions for payees and streamlined internal workflows. • Monitor team performance against key metrics, including implementation timelines, adoption rates, and customer satisfaction, utilizing data-driven insights to drive continuous improvement. • Address and resolve complex customer challenges and escalations, acting as a point of escalation for your team. • Contribute to the strategic development of the Tipalti Products offering by providing feedback on market needs, product gaps, and opportunities for service extension (e.g., Service Extension SOWs). • Bring a developer-first mindset and design implementation and onboarding methodologies that drive outcomes with key stakeholders in the creator/ digital economy About You • Bachelor’s degree in Business, Finance, or a related field. • 5+ years of experience in customer onboarding, implementation, or professional services roles within a SaaS or FinTech environment. With 5+ years of experience in a leadership role, managing and developing a team of customer-facing professionals. • Demonstrated understanding of the creator economy, global payment systems, and mass payouts space. • Proven ability to drive successful implementations and adoption for high-value, complex enterprise clients. • Strong operational mindset with a track record of improving processes, establishing metrics, and driving efficiency. • Excellent communication, interpersonal, and presentation skills, with the ability to engage effectively with all levels of an organization, from technical teams to executive stakeholders. • Experience managing distributed teams across different locations is a significant plus. • Ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs. • Strategic thinking with an ability to identify and capitalize on opportunities to enhance customer value and team capabilities. Nice to Have • Familiarity with ERP integrations and API-driven solutions. • Prior experience in a rapid-growth company or startup environment. Our Benefits Package Includes • Hybrid working model that requires you to be in the Foster City office on Monday, Tuesday, and Thursday • Competitive salary and stock options • Matching 401K • Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD • 15 days of PTO • Subsidized lunch on office days • Fresh fruit, snacks & drinks in office • Dog friendly office on Thursdays • Phone/internet allowance • Regular company-wide social events • Multiple ERG groups celebrating our diversity and creating an inclusive culture Our Mission Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance. Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed. Accommodations Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination. As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance. Privacy About We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below: Job Candidate Privacy Notice | Tipalti www.tipalti.com/privacy/job-candidate-privacy-notice/