Tidal Financial Group

Assist with lead generation, prospect research, and data management to support marketing efforts. | Currently enrolled in a co-op program at Northeastern University, with proficiency in Microsoft Office and strong organizational skills. | About the role Tidal Financial Group is seeking a motivated and detail-oriented Marketing Lead-Generation Coordinator to join our team as a co-op student from Northeastern University. This role offers a unique opportunity to gain hands-on experience in marketing and business development to support our team in driving growth and building strong client relationships. What you'll do • Lead Generation Support: Assist the marketing and business development team with day-to-day outbound prospecting and lead generation initiatives. • Prospect List Building: Support the team by building clean and segment targeted prospect lists using a variety of data sources. • Performance Tracking: Monitor outbound campaign metrics and help surface insights on what messaging and audiences perform best. • Prospect Research: Identify and research prospective firms and decision-makers to support targeted, high-quality outbound outreach. • Data Management: Maintain accurate and up-to-date CRM records by logging activity, updating contact information, and tagging leads appropriately. • Data Quality & Enrichment: Enrich lead and account data by validating contact details and filling data gaps between data tools and internal CRM. • Process Documentation: Help document lead generation workflows, best practices, and repeatable outbound processes. • Ad-Hoc Marketing Support: Provide general support on additional marketing and business development projects as needed. Qualifications • Currently enrolled in a co-op program at Northeastern University, preferably in Business Administration, Finance, Marketing, or a related field. • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). • Detail-oriented with strong notetaking and documentation skills. • Ability to work both independently and collaboratively in a team environment. • Previous experience in a marketing or administrative support role is a plus. What we offer • Hands-on experience in a dynamic and growing financial services firm. • Mentorship and guidance from experienced financial services professionals. • Opportunities to attend industry events and network with professionals. • A supportive and collaborative work environment.

Oversee HR, payroll, benefits, and administrative functions, ensuring scalability and compliance as the organization grows. | At least 6 years of HR experience with ownership of payroll and benefits, managing HR operations, and leading teams in a high-growth environment. | About the role The AVP, HR Generalist owns the operational backbone of Tidal’s people infrastructure. This role is responsible for payroll, benefits, administrative and facilities operations — ensuring reliability, precision, and scalability as the firm grows rapidly. This is a hands-on, execution-focused role requiring strong process discipline, sound judgment, and the ability to operate calmly in a high-growth environment. The role reports to the SVP, Human Resources and partners closely with the VP HR Business Partner. What you'll do Payroll & Benefits Operations • Own end-to-end payroll and benefits execution • Ensure accuracy, compliance, and timely resolution of issues • Manage vendor relationships, SLAs, and escalation paths • Partner with Finance and Legal on compliance matters Administrative & Facilities Leadership • Lead the administrative team and Facilities Manager • Redesign admin scope to align with business priorities • Oversee office operations, expansions, and build-outs • Ensure facilities and admin functions scale with growth HR Operations & Infrastructure • Build and maintain repeatable HR operational processes • Ensure systems (including Rippling) function reliably • Reduce operational noise and executive involvement People Leadership • Lead and develop admin and HR operations staff • Ensure workloads are balanced and roles are clearly scoped • Drive accountability, precision, and continuous improvement Qualifications • 6+ years of HR experience with payroll and benefits ownership • Experience managing HR operations, admins, or facilities • Strong execution skills and process orientation • Calm, reliable operator in a high-growth environment We are prioritizing candidates who are located within proximity to Chicago, IL; Milwaukee, WI; New York City, NY; and West Palm Beach, FL.

The associate will serve as a day-to-day contact for clients and partners, addressing questions on ETF operations and trading. They will also support fund governance activities and prepare presentation materials for business development and client engagements. | Candidates should have 3-5 years of experience in ETF operations, trading, or client service with a solid understanding of ETF processes. Strong communication skills and the ability to manage multiple priorities independently are essential. | About the role We are seeking a motivated professional with 3–5 years of ETF experience to join our growing team. This role will focus on supporting clients and partners by navigating operational workflows, coordinating projects, and delivering clear communication across senior executives and internal teams. The ideal candidate will be resourceful, proactive, and comfortable representing the firm in both formal and informal settings. What you'll do Serve as a day-to-day Capital Markets contact for clients and partners, addressing questions on ETF operations, trading, and processes. Collaborate with Tidal customers, issuers, broker-dealers, and market makers to ensure smooth client support. Support and coordinate fund governance-related activities, including board meetings, partner updates, and compliance requirements for multiple 40' Trusts. Prepare presentation materials for business development, client engagements, and prospect meetings. Provide insights and support for ETF processes across multiple asset classes for operations and trading. Take ownership of impromptu and ad-hoc projects, working independently to deliver solutions on tight timelines. Represent trading and capital markets at client meetings, industry discussions, and partner conversations. Maintain awareness of compliance requirements and support internal adherence to standards. Qualifications 3–5 years of experience in ETF operations, trading, or client service at an issuer, broker-dealer, trust, or market-making firm. Solid understanding of ETF operations (creation/redemption, trading processes, and compliance basics). Strong client-facing communication skills—comfortable engaging with senior executives as well as operations teams. Ability to translate technical/operational details into clear explanations for diverse audiences. Strong organizational skills with the ability to work independently and handle shifting priorities. A quick learner with adaptability to take on new challenges and support multiple stakeholders. Why Join Tidal? Opportunity to build relationships with clients and partners across the ETF ecosystem. Hands-on exposure to a wide range of products and processes. A collaborative culture that values initiative, problem-solving, and professionalism. Competitive compensation and benefits package. We are prioritizing candidates who are located within proximity to Chicago, IL; New York City, NY; Jacksonville, FL and West Palm Beach, FL.