Thumbtack

Lead and develop the Demand Partnerships team, setting clear goals and driving measurable impact. Own the full partnership lifecycle, from sourcing and negotiation to activation and long-term success. | Candidates must have 7+ years of experience in Partnerships, Business Development, or B2B Sales, including 2+ years in a leadership role. A strategic mindset and exceptional leadership skills are essential for success in this role. | Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the Partnerships Team The Partnerships team plays a key role in driving Thumbtack’s growth strategy. We build and scale high-impact B2B partnerships that expand our customer base and create new revenue opportunities. Operating at the intersection of business development, product innovation, and go-to-market execution, the team collaborates closely with Commercial Strategy, Product, Engineering, Marketing, Operations, and Finance to design and deliver scalable, partner-driven experiences that fuel demand for Thumbtack. About the Role We’re looking for a strategic, people-focused leader to grow and lead Thumbtack’s Business Development organization. In this role, you’ll own the strategy and execution for our Demand Partnerships team, building relationships with leading platforms across Content, Retail, HOA, Property Management, and other key verticals. Your goal: bring new users to Thumbtack and unlock new revenue opportunities through high-impact partnerships. You’ll manage and develop a team of Business Development Representatives, guiding them to identify, negotiate, and scale partnerships that drive measurable growth. Collaborating closely with teams across the company, you’ll shape how partners integrate with Thumbtack to create seamless, scalable experiences that drive success for both our business and our partners. What you'll do Lead and develop a high-performing Demand Partnerships team, setting clear goals and coaching them to deliver measurable impact. Define and execute the strategy for Thumbtack’s Demand Partnerships program, driving user acquisition and revenue growth. Own the full partnership lifecycle - from sourcing and negotiation to activation, optimization, and long-term success. Build and strengthen relationships with senior partners to create shared value and expand collaboration opportunities. Launch and scale key partnerships that drive new user growth and incremental revenue across priority verticals. Collaborate cross-functionally with Commercial Strategy, Product, Engineering, Marketing, Operations, and Finance to evolve integrations, reporting, and go-to-market strategies. Implement performance frameworks and reporting standards to measure success and continuously improve how we support and grow our partner ecosystem. In order to be successful, you must bring 7+ years of experience in Partnerships, Business Development, or B2B Sales, including 2+ years in a people-leadership role. A proven ability to build and scale complex, high-impact partnerships that drive measurable business growth. A strategic and analytical mindset, with the skill to turn big-picture thinking into clear, actionable plans. Exceptional leadership and communication skills, with experience developing high-performing teams and influencing senior stakeholders. Success working cross-functionally with teams like Product, Engineering, Marketing, and Operations to launch and scale initiatives. Familiarity with publishers, content platforms, retail, or property management partnerships (a plus). A growth-oriented, builder’s mindset - curious, driven, and passionate about creating new opportunities. Expected salary ranges For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $194,000 - $237,000 For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $174,000 - $213,000 For candidates living in all other US locations, the expected salary range for this role is currently $165,000 - $201,000 Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Design, scale, and improve research systems, manage participant operations, and support research culture. | 5+ years in program management or research enablement, experience with research logistics, stakeholder coordination, and managing budgets. | Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we'll build together. About the Research Team The Research team at Thumbtack is dedicated to creating experiences that help homeowners and pros feel confident, capable, and connected. Our team of nine researchers partners closely with product, design, and engineering to uncover deep insights into how people find, hire, and work with local professionals - and how pros grow their businesses on our platform. We're collaborative, curious, and motivated by impact. Research at Thumbtack is embedded within product teams but operates as a tight-knit community of practice. The Research Operations function plays a central role in ensuring our researchers can focus on insight generation while maintaining consistency, quality, and shared learning across the company. About the Role The Research Operations Program Manager will design, scale, and continuously improve the systems that power high-quality, impactful user and market research at Thumbtack - and the culture that sustains the people who do it. This role owns the operational backbone of the Research team: recruiting and incentives, tooling and data systems, budgets and vendor management, onboarding and L&D, and team culture initiatives. You'll be both a strategic systems builder and a hands-on partner who ensures researchers have what they need to plan, run, and share their work effectively. You'll be the connective tissue between people, process, and technology - helping researchers focus on what they do best: uncovering insights that move our customers and pros forward. You'll work closely with researchers, leadership, and Design Operations to ensure our research practice runs smoothly, efficiently, and with a strong sense of team connection. What you'll do • Design, scale, and govern the systems and tools that support high-quality, efficient user and market research. • Maintain and evolve our research repository as a reliable, searchable, well-structured source of insights. • Lead participant operations, including recruiting, incentives, and vendor management, ensuring ethical, smooth, and privacy-aligned execution. • Partner with Engineering, Data, Legal, and IT to maintain integrated, compliant, and secure data and tooling environments. • Drive operational excellence through budget oversight, contracts, procurement, and frameworks that clarify roles and reduce friction. • Provide hands-on operational support for studies when needed, coordinating logistics and anticipating risks or dependencies. • Track and report research activities to improve visibility, efficiency, and strategic planning across the team. • Support research culture and growth through onboarding, L&D, team events, knowledge-sharing, and initiatives that foster belonging and collaboration. In order to be successful, you must bring • 5+ years in program management, operations, or research enablement roles; 3+ years dedicated to Research Operations. • Proven ability to build, scale, and maintain research systems, repositories, and operational processes in a fast-moving tech environment. • Deep understanding of participant operations, research logistics, compliance, and ethical best practices. • Skilled at diagnosing and solving complex operational and technical problems, including evaluating and implementing new tools or workflows. • Strong project management and coordination abilities, with a track record of aligning diverse stakeholders. • Experience managing budgets, contracts, and vendor relationships with accuracy and accountability. • Excellent written and verbal communication skills, with the ability to build trust across teams and facilitate effective collaboration. • Demonstrated passion for nurturing team culture, supporting learning, and fostering connection in distributed environments; operates with precision, ownership, and continuous improvement. Expected salary ranges • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $119,000 - $154,000. • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $107,100 - $138,600. • For candidates living in all other US locations, the expected salary range for this role is currently $101,200 - $130,900. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at https://www.thumbtack.com/privacy/. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we'll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Manage agency relationships, drive media outreach, support corporate and consumer PR initiatives, and collaborate across teams to craft compelling narratives. | 7-10+ years in PR/communications, experience managing agencies, strong media relationships, excellent storytelling, and cross-functional skills. | This a Full Remote job, the offer is available from: United States Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the Public Relations Team We’re a close-knit PR team within Thumbtack’s Brand and Comms org. We work hand in hand with teams across the company — from Product to Partnerships to Marketing — to tell the Thumbtack story through media outreach, brand partnerships, data and trend storytelling, thought leadership, and more. We’re collaborative, nimble, and scrappy, always looking for new and creative ways to share the voices of our pros and homeowners and showcase what makes Thumbtack unique. About the Role We're looking for a seasoned communications professional to join our dynamic team at the intersection of corporate storytelling and consumer brand building. In this role, you'll drive impact across Thumbtack's most visible moments — from product launches and data storytelling to executive visibility and brand partnerships — working alongside a collaborative team and trusted agency partners. This is a part-time, flexible position averaging around 20 hours per week. Hours may fluctuate week-to-week and roll over as needed based on workload and key company moments, giving you the flexibility to adapt to the business while maintaining work-life balance. What You'll Do • Help manage our agency relationship and oversee day-to-day PR execution — ensuring alignment across corporate, consumer, and executive visibility workstreams. • Proactive storytelling and media outreach around Thumbtack’s company news, product launches, and seasonal data insights. • Support corporate communications initiatives including executive thought leadership, new C-suite hires, and narrative development. • Partner cross-functionally with Brand, Partnerships, and Data teams to shape earned storytelling moments and ensure message consistency across channels. • Contribute to consumer PR programs by supporting data-driven campaigns, partnerships, and expert/pro features that highlight Thumbtack’s trusted pros and homeowner community. • Provide strategic counsel on emerging or sensitive issues and help manage adhoc needs as they arise. In order to be successful, you must bring • 7–10+ years of PR or communications experience, ideally spanning both corporate and consumer programs (Experience in tech, marketplace, or consumer services industries preferred). • Proven ability to manage PR agencies, shape media narratives, and drive results in a fast-paced environment. • Excellent project management skills with the ability to juggle multiple priorities, coordinate across teams, and move projects forward with clarity • Comfortable working closely with executives and able to communicate with clarity, confidence, and discretion at all levels of the organization. • Strong relationships with business, tech, and home/lifestyle media — and the instincts to craft stories that break through (exceptional writing and message development skills, with the ability to translate complex ideas into clear, compelling stories). • Comfortable working cross-functionally and independently — you’re equally strategic and execution-minded. • Must be eligible to work as an independent contractor in the U.S. Compensation • Rate: $120–$130 per hour, depending on experience and final scope of work • Benefits: This position is not eligible for Thumbtack benefits #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes. This offer from "thumbtack" has been enriched by Jobgether.com and got a 74% flex score.

Manage PR campaigns, shape media narratives, support corporate and consumer storytelling, and work with executives and agencies. | 7-10+ years in PR or communications, experience managing agencies, excellent writing, and cross-functional skills. | Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the Public Relations Team We’re a close-knit PR team within Thumbtack’s Brand and Comms org. We work hand in hand with teams across the company — from Product to Partnerships to Marketing — to tell the Thumbtack story through media outreach, brand partnerships, data and trend storytelling, thought leadership, and more. We’re collaborative, nimble, and scrappy, always looking for new and creative ways to share the voices of our pros and homeowners and showcase what makes Thumbtack unique. About the Role We're looking for a seasoned communications professional to join our dynamic team at the intersection of corporate storytelling and consumer brand building. In this role, you'll drive impact across Thumbtack's most visible moments — from product launches and data storytelling to executive visibility and brand partnerships — working alongside a collaborative team and trusted agency partners. This is a part-time, flexible position averaging around 20 hours per week. Hours may fluctuate week-to-week and roll over as needed based on workload and key company moments, giving you the flexibility to adapt to the business while maintaining work-life balance. What You'll Do Help manage our agency relationship and oversee day-to-day PR execution — ensuring alignment across corporate, consumer, and executive visibility workstreams. Proactive storytelling and media outreach around Thumbtack’s company news, product launches, and seasonal data insights. Support corporate communications initiatives including executive thought leadership, new C-suite hires, and narrative development. Partner cross-functionally with Brand, Partnerships, and Data teams to shape earned storytelling moments and ensure message consistency across channels. Contribute to consumer PR programs by supporting data-driven campaigns, partnerships, and expert/pro features that highlight Thumbtack’s trusted pros and homeowner community. Provide strategic counsel on emerging or sensitive issues and help manage adhoc needs as they arise. In order to be successful, you must bring 7–10+ years of PR or communications experience, ideally spanning both corporate and consumer programs (Experience in tech, marketplace, or consumer services industries preferred). Proven ability to manage PR agencies, shape media narratives, and drive results in a fast-paced environment. Excellent project management skills with the ability to juggle multiple priorities, coordinate across teams, and move projects forward with clarity Comfortable working closely with executives and able to communicate with clarity, confidence, and discretion at all levels of the organization. Strong relationships with business, tech, and home/lifestyle media — and the instincts to craft stories that break through (exceptional writing and message development skills, with the ability to translate complex ideas into clear, compelling stories). Comfortable working cross-functionally and independently — you’re equally strategic and execution-minded. Must be eligible to work as an independent contractor in the U.S. Compensation Rate: $120–$130 per hour, depending on experience and final scope of work #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Manage PR agency relationships, oversee PR execution, support corporate communications, and drive media storytelling across multiple teams. | 7-10+ years PR/communications experience with agency management, media relations, project management, executive communication skills, and eligibility to work as an independent contractor in the U.S. | Job Description: • Help manage our agency relationship and oversee day-to-day PR execution — ensuring alignment across corporate, consumer, and executive visibility workstreams. • Proactive storytelling and media outreach around Thumbtack’s company news, product launches, and seasonal data insights. • Support corporate communications initiatives including executive thought leadership, new C-suite hires, and narrative development. • Partner cross-functionally with Brand, Partnerships, and Data teams to shape earned storytelling moments and ensure message consistency across channels. • Contribute to consumer PR programs by supporting data-driven campaigns, partnerships, and expert/pro features that highlight Thumbtack’s trusted pros and homeowner community. • Provide strategic counsel on emerging or sensitive issues and help manage adhoc needs as they arise. Requirements: • 7–10+ years of PR or communications experience, ideally spanning both corporate and consumer programs (Experience in tech, marketplace, or consumer services industries preferred). • Proven ability to manage PR agencies, shape media narratives, and drive results in a fast-paced environment. • Excellent project management skills with the ability to juggle multiple priorities, coordinate across teams, and move projects forward with clarity • Comfortable working closely with executives and able to communicate with clarity, confidence, and discretion at all levels of the organization. • Strong relationships with business, tech, and home/lifestyle media — and the instincts to craft stories that break through (exceptional writing and message development skills, with the ability to translate complex ideas into clear, compelling stories). • Comfortable working cross-functionally and independently — you’re equally strategic and execution-minded. • Must be eligible to work as an independent contractor in the U.S. Benefits: • Flexible work arrangements

Manage and optimize compensation programs, advise leadership, and develop tools and processes for equitable pay practices. | Over 10 years of experience in compensation, strong analytical skills, proven leadership, and system fluency. | Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the People Ops & Compensation Team The People Ops & Compensation team powers Thumbtack's ability to attract, retain, and enable the talented people who help millions of homeowners and local pros thrive. We build fair, competitive compensation programs that reflect our commitment to both business sustainability and employee success. From designing job architecture and market positioning to running seamless annual cycles and equipping managers with clear guidance, we ensure every compensation decision aligns with our mission and values. Our work creates the foundation for a high-performing, values-driven culture where Thumbtackers can do their best work and have a meaningful impact. About the Role Compensation is more than spreadsheets and cycles, it's how we signal what we value, reward impact, and keep great people excited about building with us. As Senior Manager, Compensation, you'll be the advisor and operator who makes that happen. You'll own the programs that touch every Thumbtacker (merit, bonus, and equity) and you'll do it with a combination of analytical rigor and executive presence that makes complex tradeoffs feel clear and actionable. This role sits at the intersection of strategy and execution. One day you're modeling scenarios for executive leadership, the next you're building manager toolkits that actually get used, and the day after that you're advising leaders through tough comp decisions with empathy and data in equal measure. You'll report to our Senior Director of People Operations & Compensation, partner across Finance and People teams, and directly manage a high-performing compensation analyst you'll help grow. What you'll do Program Leadership: Own annual/quarterly compensation cycles (merit, bonus, equity), with clear calendars, checklists, and go/no-go gates that keep stakeholders aligned and deliverables on time.  Market Strategy & Architecture: Maintain job architecture, leveling, and market ranges using current survey data; recommend targeted adjustments to stay competitive and equitable.  Insights & Tooling: Build models and dashboards that connect pay outcomes to budget, performance, and attrition; improve systems and workflows in partnership with People Ops and Finance.  Executive Readiness: Build crisp analyses and narratives for executives and the Board by translating scenarios, tradeoffs, and risk into simple decisions and next steps.  Governance & Quality: Establish controls, audits, and documentation that raise data accuracy, ensure pay decisions align with policy, and withstand SOX/Comp Committee scrutiny.  Enablement & Comms: Create manager toolkits, FAQs, and training that clarify the “what/why” of programs and drive consistent adoption across teams.  People Leadership: Manage and develop one compensation analyst; set clear goals, coach for excellence, and scale repeatable processes the team can run quarter after quarter. In order to be successful, you must bring Compensation Expertise: 10+ years driving core comp programs and advising leaders; deep knowledge of market pricing, equity, and variable pay design.  Analytical Rigor: Advanced modeling and scenario analysis skills; ability to simplify complexity and recommend clear, defensible actions.  Consultative Partnership: Credibility with senior leaders; you challenge constructively, influence decisions, and communicate the “so what” with clarity.  Operational Excellence: Proven track record running multi-step programs with precision (e.g. sequencing, risk management, and quality controls that hold up under pressure). Systems & Data Fluency: Comfortable improving compensation workflows and tools; you use data to spot trends, anticipate issues, and raise program quality.  Enablement & Communication: Skill in building readable docs/training that help managers make consistent, fair pay decisions. Expected salary ranges For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $210,000 - $256,000. For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $189,000 - $231,000. For candidates living in all other US locations, the expected salary range for this role is currently $178,000 - $218,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Drive category-level growth through data analysis, cross-functional collaboration, and strategic initiatives to optimize marketplace performance. | 3-5+ years in management consulting, business operations, or category management with strong analytical skills and experience in tech or marketplace businesses. | Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we'll build together. About the Commercial Strategy & Category Management Team The Commercial Strategy & Category Management team, part of Thumbtack's Business Development group, fuels company growth through new ventures, partnerships, and strategic product initiatives. We specialize in taking bold ideas from concept to launch, leading cross-functional efforts that improve operations and unlock new opportunities as Thumbtack scales. Within this team, the Category Management function plays a key role by applying deep category expertise to identify growth opportunities, design tailored initiatives for specific markets, and optimize performance across the business. This role is part of that Category Management group, working at the intersection of strategy, execution, and cross-functional collaboration to drive impact where it matters most. About the Role As a Commercial Strategy & Category Manager, you'll be a versatile problem-solver who thrives on tackling complex challenges and driving meaningful initiatives across Thumbtack. You'll bring structure to ambiguity, helping turn big ideas into scalable programs that accelerate growth. Success in this role depends on collaboration and curiosity. You'll partner with Product, Marketing, GTM, Finance, Operations, and Support to move work forward, often by influencing without direct authority. You'll look ahead to identify opportunities, while also supporting the execution of Thumbtack's most pressing priorities. By applying a category lens, you'll help ensure our marketplace meets the distinct needs of each segment (from plumbers to house cleaners) and supports product experiences that resonate with both customers and pros. You'll also translate marketplace insights into clear recommendations, guiding merchandising strategies and enabling performance improvements. This is a unique opportunity to grow your career while shaping how categories contribute to Thumbtack's success - at a time when AI is rapidly reshaping the home services industry and unlocking new possibilities for growth What you'll do • Cross-Functional Collaboration: Work closely with Product, Operations, Marketing (and more!), mobilizing teams without direct authority to deliver measurable improvements. • Category Insights & Growth: Drive category-level growth by analyzing performance data and industry trends, identifying new opportunities, developing strategies, and operationalizing initiatives end-to-end. Prioritize initiatives with the highest impact & stay agile as priorities shift. • Executive-Ready Communication: Craft clear, compelling analyses and materials that can be adapted for leadership audiences. Build confidence presenting your work to cross-functional partners and contributing to larger team presentations. • Industry Expertise: Build deep knowledge of the Home Services industry to bring context, empathy, and sharper insights to decision-making. In order to be successful, you must bring • Experience & Expertise: 3-5+ years in Management Consulting, Business Operations, GTM/Business Strategy, Business Development, Category Management, or similar roles. • Tech & Marketplace Experience: Experience working in technology, marketplace, online retail, or platform businesses; ideally scaling or optimizing category-level performance. • Cross-Functional Collaboration: Demonstrated ability to lead projects and align diverse teams toward shared goals. • Analytical Rigor: Strong quantitative skills, including business case development and financial modeling, with the ability to translate data into actionable insights. • Strategic Curiosity: Passion for solving complex challenges at the intersection of strategy, operations, business development, and technology. #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at https://www.thumbtack.com/privacy/. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we'll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Design and implement modular backend services that support various operational systems. Collaborate with teams to develop sustainable architecture for real-time event-driven systems and integrations with third-party tools. | Candidates must have 4+ years of experience in backend engineering and building microservice architectures. Experience with integration frameworks and cloud environments is also required. | Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the BusApps Team We deliver trusted, scalable, secure services and infrastructure to empower Thumbtack employees with the tools they need to get work done. We partner with the business and own our platform of internal tools throughout their lifecycle -- intake, prioritization, buy/build, implementation, support and retirement. About the Role We are looking for a Senior Backend Software Engineer to join Thumbtack’s Business Applications team. This team builds the scalable backend tooling and infrastructure that powers our frontline sales and service, commercial operations, and trust & safety organizations. You’ll design and implement modular backend services that support our Help Center, Contact Center, CX AI Platforms, CRM, and trust and safety operational systems. Your work will drive higher pro supply through more effective sales campaigns, deliver stronger support experiences, and strengthen the systems that keep our marketplace safe. This role will also shape how we integrate third-party enterprise tools (Salesforce, contact center platforms, etc.) with Thumbtack’s backend product services. These integrations will unlock automation and AI-driven workflows (e.g., via Conversational AI), accelerating our ability to support pros, customers, and business functions at scale. As our ecosystem grows and matures, this engineer will help develop sustainable architecture that enables real-time event-driven systems, handling of large data volumes, and personalization at scale. What you'll do This is a hands-on role that will require a high level of autonomy in their work and the ability to make decisions as the founding Engineer supporting the Business Applications team. Unlock and expand write-based and read-based integrations with our product systems (e.g., via GraphQL, APIs) for real-time data pulls. In the near term, building out a microservices architecture to allow Business Application tools to be integrated with product services. Longer term, expanding the existing event-based integrations framework for Salesforce and other 3rd-Party tools into a more scalable, BusApps-owned architecture. Partner with Commercial Operations and Trust & Safety to deliver backend infrastructure for campaigning, alerting, and automation. Collaborate with relevant AI/ML teams to unlock automation and LLM-driven workflows, powering initiatives like Conversational AI. Contribute to backend best practices — service architecture, event-driven systems, monitoring, and resiliency — to scale internal tools into a cohesive platform. In order to be successful, you must bring 4+ years experience in backend engineering, with experience building microservice architectures and online services. Experience building and maintaining integration frameworks, middleware, or service layers that connect enterprise SaaS business tools (e.g., Salesforce, Zendesk, contact center platforms) to backend systems. Fluent in at least one major programming language (Go, Python, Java, or similar) and are able to work with multiple coding languages. You have experience building software using databases (e.g. Postgres, DynamoDB, etc.). Experience developing event-driven architectures, messaging systems, or workflow engines. Track record of working cross-functionally with infra, product, and business teams to deliver scalable systems. Hands-on experience building and operating services in cloud environments (e.g. AWS, GCP, Azure) with secure service entry points, managing authentication/authorization, and implementing scalability and resiliency patterns. Expected salary ranges For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $200,900 - $259,900. For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $180,800 - $234,000. For candidates living in all other US locations, the expected salary range for this role is currently $170,800 - $221,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Lead and scale Thumbtack's paid social strategy, manage a team, optimize campaigns across multiple platforms, and drive measurable customer growth. | 6-8 years of paid social marketing experience, proven leadership skills, expertise in major social platforms, strong analytical abilities, and experience managing large budgets. | Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home - from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we'll build together. About the Team We're a data-driven, highly collaborative team focused on driving sustainable customer growth across paid and organic channels. We combine performance rigor with creative experimentation to unlock meaningful contribution and deliver against Thumbtack's mission of helping homeowners and home professionals accomplish more. About the Role We're looking for a strategic and hands-on Senior Marketing Manager to lead and scale Thumbtack's Paid Social program. This role will manage two direct reports and serve as the go-to expert across social growth channels - including Meta, TikTok, Pinterest, and influencer marketing. You'll drive both national and local campaigns, marrying sharp execution with cross-functional leadership and a strong understanding of how social fits within our broader growth engine. The ideal candidate brings deep expertise in paid social, has worked across the performance marketing ecosystem, and thrives in dynamic environments. You're a strong operator, creative problem solver, and people-first leader who can elevate both strategy and team impact. What you'll do • Own and scale Thumbtack's paid social strategy across platforms like Meta, TikTok, and Pinterest - driving incremental customer growth, while balancing positive contribution. • Own the tracking, attribution, and incrementality measurement strategy for paid social, partnering with internal and third-party tools to ensure confidence in results. • Lead, mentor, and develop two direct reports, providing strategic direction and hands-on coaching to uplevel the team's execution and impact. • Translate customer insights and performance signals into an experimentation roadmap-driving a continuous test-and-learn culture across audiences, creative, and platforms. • Oversee all aspects of campaign management-including budget pacing, bid optimization, creative iteration, audience segmentation, and platform best practices. • Audit and evolve the paid social tech stack, unlocking automation, signal improvements, and campaign efficiency - especially within Meta and TikTok. • Partner closely with analytics, product, and marketing tech teams to build automated tools for audience workflows, creative decisioning, campaign builds, and reporting. • Collaborate with Brand and Creative teams to develop and iterate thumb-stopping, performance-driven creative that also advances Thumbtack's brand narrative. • Manage external agency and platform relationships - pushing for innovation, unlocking new opportunities, and ensuring Thumbtack remains on the leading edge of social marketing. • Drive executive-level reporting and translate channel performance into business impact. In order to be successful, you must bring • A Bachelor's/Master's in Marketing, Business, Statistics, Economics, or a related field preferred • 6 - 8 years of experience managing, scaling, and evolving paid social programs • Proven success leading high-performing teams and developing talent • Deep expertise in Meta, TikTok, Pinterest, and emerging social platforms • Strong analytical chops - experience with Excel/Google Sheets (pivot tables, lookups) and hands-on exposure to incrementality, lift testing, and attribution frameworks • Demonstrated ability to manage multi-million dollar budgets with efficiency and strategic rigor • Confident communicator with experience presenting to senior stakeholders and cross-functional partners • Comfort in a fast-paced, high-stakes growth org - with a bias for action, experimentation, and results Expected salary ranges • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $155,550 - $201,300. • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $140,250 - $181,500. • For candidates living in all other US locations, the expected salary range for this role is currently $132,600 - $171,600. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at https://www.thumbtack.com/privacy/. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we'll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Own Thumbtack’s performance media portfolio across various channels and define the long-term investment vision. Drive execution of the media roadmap, ensuring performance goals are met and advanced measurement frameworks are built. | Significant experience leading large-scale performance media portfolios and proven success with multimillion-dollar budgets is required. Candidates should have deep expertise in automation, strategic skills, and the ability to influence senior leaders. | Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the Marketing Team We’re a team of growth marketers, channel strategists, and analysts responsible for scaling Thumbtack’s reach and driving measurable contribution to the business. We combine creativity with data rigor to design and optimize campaigns across paid and owned channels. Our team partners closely with Finance, Analytics, Creative, and Product to ensure every marketing dollar is invested effectively and contributes to long-term growth About the Role As Group Manager, Media, you will own Thumbtack’s performance media portfolio across TV, CTV, Online Video, Audio, and emerging channels. You’ll define the long-term investment vision with a performance-first mindset, balancing local and national buys to maximize contribution. You’ll bring innovation through AI-driven automation, creative strategies that break through clutter, and advanced measurement frameworks to prove impact in an increasingly untrackable world. This role is highly visible, requiring strong executive influence and the ability to develop and lead senior media talent. What you'll do Own portfolio strategy and budget allocation across TV, CTV, Online Video, Audio, and emerging channels Drive execution of the media roadmap, ensuring clear OKRs, test-and-learn agendas, and performance goals are defined, tracked, and met Define and evolve best practices, partnering with Finance and Data Science, to forecast, scenario plan, and model ROI tied directly to contribution Lead automation and infrastructure innovation at scale, driving adoption of AI-driven tools such as dynamic creative optimization, predictive bidding and advanced data integrations Develop creative/media integration strategies that cut through clutter and drive measurable results Build advanced measurement frameworks to capture performance in a complex media environment and guide investment decisions Drive executive communications by presenting performance insights and forward-looking strategies in QBRs and leadership forums Manage and develop a high-performing team of channel managers, fostering a culture of performance excellence In order to be successful, you must bring Significant experience leading large-scale performance and multi-channel media portfolios Proven success owning multimillion-dollar budgets with accountability for efficiency, contribution, and ROI forecasting Deep expertise in automation, infrastructure, and AI-driven optimization, along with advanced measurement frameworks such as MMM, incrementality, and portfolio modeling Strong strategic and analytical skills, with the ability to translate complex data into clear business insights, decisions, and long-term direction Executive presence and communication skills to influence senior leaders, drive cross-functional alignment, and build buy-in for growth strategies Demonstrated ability to build, lead, and develop senior talent, fostering a culture of collaboration, accountability, and innovation Expected salary ranges For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $195,500 - $253,000. For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $175,950 - $227,700. For candidates living in all other US locations, the expected salary range for this role is currently $166,600 - $215,600. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Lead Thumbtack’s customer and agent experience initiatives while managing a team of Experience Architects. Drive complex journey redesigns and set experience design standards to enhance customer satisfaction and operational excellence. | Candidates must have 12+ years in service design or customer operations, with at least 5 years in leadership roles. Proven success in leading customer journey redesigns and expertise in service design methods is essential. | Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the Service Operations Team We're a tight-knit team of process, program management, customer experience and workforce management professionals working together to deliver world-class service through operational excellence and strategic enablement. We collaborate closely with frontline Service, Business Apps, QA, Enablement, and Analytics teams to identify friction points in customer and pro support journeys, and redesign them with AI-enabled automation and processes. Our focus is on creating service experiences that are both efficient for our operations team and effective for our customers and pros. About the Role As the Sr. Manager, Experience, you’ll lead Thumbtack’s most important customer and agent experience initiatives, while managing and growing a small but high-impact team of Experience Architects within Service Operations. This role requires both strategic vision and hands-on execution—you’ll personally drive our most complex, high-value journey redesigns, while coaching your team to deliver consistent operational excellence and breakthrough customer experiences. You’ll be responsible for setting experience design standards, creating frameworks for innovation, and driving service experience improvements that strengthen Thumbtack’s competitive edge and customer satisfaction. What you'll do Develop and lead a team while owning the most complex, enterprise-level customer and agent journey transformations that drive strategic outcomes. Define and implement service design standards, methods, and governance (dashboards, satisfaction metrics, efficiency measures) that ensure consistent, high-quality service across all touch points. Own the portfolio-level experience strategy and roadmap, advising senior leadership on customer experience investments, service innovation, and operational priorities. Partner across Commercial Operations, Go To Market, Data Science, Product, and other teams to connect service design with technology solutions and operations teamsDevelop and mentor experience design talent through coaching, career development planning, and performance management while fostering a culture of customer-centricity and design thinking excellence Advance AI-enabled service experiences, shaping automation strategies, prompt designs, and escalation logic that balance efficiency with human-centered design. In order to be successful, you must bring 12+ years in service design, customer operations, or experience transformation (5+ in leadership), with a track record of building strong teams and driving organizational change. Proven success leading large-scale customer journey redesigns that improved business results, customer satisfaction, and operational efficiency in complex service environments. Deep expertise in service design methods, journey mapping, systems thinking, and cross-functional collaboration, with hands-on experience setting standards and driving adoption. Strong executive presence and communication skills with the ability to influence senior leaders, craft compelling design narratives, and align teams around customer-first strategies Experience with AI and automation in service contexts, with demonstrated success designing solutions that improve rather than compromise the customer experience Expected salary ranges For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $178,500 - $241,000 For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $160,700 - $217,400 For candidates living in all other US locations, the expected salary range for this role is currently $151,700 - $205,300 Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Own and improve key developer infrastructure components including build systems, CI/CD, test infra, observability, and dev/test environments while collaborating across teams to optimize developer workflows and adopt impactful technologies. | 4+ years software engineering experience, fluency in multiple languages and frameworks, experience in developer infrastructure or related roles, strong problem-solving skills, and a passion for improving developer ecosystems. | Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the Developer Experience Team The Developer Experience (DX) team at Thumbtack is focused on making engineering fast, reliable, and delightful. We tackle hard problems collaboratively, grounded in strong values of ownership and transparency. As a DX team member, you’ll partner closely with engineers company-wide to identify pain points, design pragmatic solutions, and drive impactful improvements that elevate our entire engineering organization. The Challenge We’re tackling some of the most important and complex challenges in modern software development. We’re introducing GenAI tooling into a hybrid local/cloud development environment — balancing innovation with reliability and performance. We’re streamlining the designer–developer feedback loop to enable rapid prototyping and faster iteration. And we’re building the foundations for measuring developer productivity across diverse workflows, helping Thumbtack make smarter, faster engineering investments. What you'll do • Own the realization of the company’s charter across key infrastructure components – build systems, CI/CD, test infra, observability and dev/test environments. • Optimize performance, improve usability and simplify configuration of developer workflows throughout the development pipeline to production. • Work closely with engineers across the entire organization – spanning iOS, Android, web and backend – to identify pain points and gaps in systems and tools, and iterate with them on delivering solutions. • Explore best-in-class and cutting-edge technologies in the industry, evaluate relevance to Thumbtack, and drive adoption of impactful technologies at the company. • Drive engineering projects to completion, with a tenacious focus on the developer impact of those projects. Prioritize tasks to deliver on goals with a sense of urgency. • Solve tough technical problems at any level of the stack, and be persistent in getting to the solution, whether it involves front-end, back-end, or infrastructure work. In order to be successful, you must bring • Minimum of 4+ years of industry experience in software engineering. • You’re fluent in at least one major programming language and would be able to switch between multiple languages and frameworks. In our stack, we use Go, Scala, PHP, TypeScript, React, Next.js, Swift, and Kotlin for our web and mobile apps. Our developer tooling is in Go and Python. • You know what it means to write high quality, maintainable, testable, reliable and performant code, and you enjoy doing it. • You have experience working on a developer infrastructure team, taking on full or part-time developer experience roles, or have contributed to related open source projects. • You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products. • You care deeply about developer infrastructure, and have consistently made improvements to the developer ecosystem around you throughout your career. • You’re curious, you’re data-driven, you love to ask questions, you think critically about problems, and enjoy delivering value to your users and your teammates through your work. Expected salary ranges • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $200,900 - $259,900. • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $180,800 - $234,000. • For candidates living in all other US locations, the expected salary range for this role is currently $170,800 - $221,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/.

Manage and coach a bilingual sales team to acquire high-capacity businesses, improve sales processes, and drive revenue growth. | 3+ years sales experience, 2-3 years sales management, bilingual Spanish-English, CRM experience (preferably Salesforce), and strong sales coaching skills. | Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the Sales Team The Sales team directly impacts the growth of the company by acquiring high quality + high capacity new professionals who will provide an amazing experience for our customers. Our sales approach drives product comprehension, pro retention, and generates a much higher ROI for the pro vs. pros who self-serve signup. We are a growing sales organization, currently looking for highly motivated leaders who want to be a part of scaling our Sales org. About the Role As a Bilingual Sales Manager, you will oversee a team of Spanish speaking sales reps and their outbound efforts to acquire high-capacity businesses on Thumbtack. You will play a key role in the team’s growth by surfacing learnings from sales conversations, by testing new data sources and sales processes, by improving the quality & quantity of pros on Thumbtack and by driving revenue for the company. What you'll do Maintaining high team morale, setting & achieving goals both as a team, coaching and improving the sales process, managing ever-changing campaigns and team productivity, and helping to streamline the AE workflow and operations processes Train and mentor current team members and new hires on sales strategies, scripting, and processes in a work from home environment Provide feedback to Sales Operations and Enablement on ways to improve workflow and efficiency for Account Executives, as well as identify training needs. Become an expert in the Thumbtack product and clearly articulate why every business professional needs the product as part of their business plan Performance & documentation Manages daily sales issues and reconciles sales for accuracy and completion Other duties as assigned or required. In order to be successful, you must bring Bilingual in both Spanish and English Expert at solution-based selling through aligning prospect goals, needs and problems to product solutions Have a collaborative attitude to share techniques and success with the team Experience with CRM and sales tools, preferably Salesforce Must have a minimum of 3 years sales experience and 2-3 years of sales management experience Expected salary ranges For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $110,500 - $128,700 For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $99,500 - $79,000 For candidates living in all other US locations, the expected salary range for this role is currently $93,900 - $121,600 Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .